Quick Thoughts: 1. Any company requesting home surveillance should --> pay for the living spaces --> CEO/CFO/management group needs to do the same. Equal access = Equality.
@@KingAllenCreations sounds fair but from experience I can tell you the thing is , in third world countries unless you have a strong leverage, something like a strong skillset your company really need (e.g. been a software developer), is rare the companies pay for the living expenses (you are lucky if at least they pay barely enough just to survive the month), they don't really care employees since there is a lot of unemployment here, and for every resign they get , there is always some other person in need for a job, willing to do that crappy job for the same or some times even less money.
And conversely, if their job is being done, why would you spy on them? This isn't about productivity, this about control-freak managers that have nothing better to do.
To assure there is no insiders against the company... that seems like the only reason someone would want to watch people. Either that, or bosspeople who want to watch younger people for fetishy nosey creepy reasons.
@@benbaert2166 They have nothing to do, period. So many middle-managers do fuck-all and know they do nothing, so micromanaging gives them a semblance of usefulness and propels their ego through reassurance of inherent hierarchy. If companies were forced to eliminate non-essential jobs to save costs amidst such a time, these managers will do everything to make it look like they're doing something. But that something, is worth nothing.
I applied to Teleperformance but got so weirded out about the hiring and onboarding that I figured it was a scam and just didn't move forward. So glad I did that. 😬
I work there and its pretty chill. By far easiest job I had in my life. All you gotta do is unplug your camera and microphone. They cannot force you to do any of that its against constitution of vast majority of countries
I had to use a camera for the training portion (different call center) but i made sure i had a privacy screen. It always seemed invasive. Companies are perverted.
Yep, I did a week of training and the place felt like a penitentiary. Metal detectors, you had to leave your phone in the locker and the drug problem came to the point that every now and then, the police showed up with dogs searching the cubicles and the lockers.
In Dominican Republic, on July 12, a Teleperformance employee suffered a heart attack and died because they refused to let emergency services into the premises. Employees were forced to keep on working with the body still there from 9pm (time the employee died) until 1am the next day. Companies like Teleperformance (Call centers) take advantage of Free Economic Zone laws in developed countries that allows them to operate tax-free. They advertise themselves as a easy and fun way to earn good money if you know English. Reality is, working conditions are worse than inhumane, they are sweatshops basically. Screw these companies that exploit young people in developing countries.
@@kunalbose33 Nothing happened, the mainstream news barely covered it. They bribe politicians for that tax-exempt status, and mainstream news to not to talk about them.
I'm Mexican. I've worked for Teleperformance here in Mexico. The call center makes us work 60 hours per week for 400 American dollars per month. So we basically work for 1.66 American dollars per hour. There are no breaks between calls ever.
Jeez, f those companies that abuse people's rights like this. It's not like they don't have the money to pay more either, or at least to give reasonable working conditions, they just focus on minimizing salaries to maximize their profit potential.
I'm colombian , no mention of this is being made by any national news source. Thanks Joshua for bringing this to my attention , posting this on fb right now and giving it to some journalist friends
Bro, I'm Colombian, Teleperformance is a living hell. A guy actually died while at work (in the office), and the company literally forced the man's teammates to keep working next to the guy's corpse as if nothing happened.
Teleperformance: "Sign this, or else you'll be out the door and you won't be able to feed your family" Also teleperformance: "They *consented* to this"
Modern slavery. Monopolies suck up all of the smaller possible companies you might have worked at, then they have the strictest control over your life, because for whatever skill you have for your career, they are the only employer. "Consented" indeed, hah.
@@hyperdude144 You should take a look at Byline TV... they have a couple great clips showing UK brexit supporters whining about how their businesses are crashing because they can't use slave wage labour from the shittiest shitholes in europe anymore. It's hilarious to watch.
somewhere out there a "why are you worried if you have nothing to hide" toolbag is shedding a tear of delight in hopes of his overlords watching him and giving him a pat on the head.
@@eitkoml _"If you have nothing to hide, why do you lock your car, your house? Why don't you invite strangers to your house, where they can possibly watch you shower or sleep? I mean, you have nothing to hide."_
people should absolutely be telling them NO with solidarity. This doesn't happen unless people let it. I would absolutely quit if I couldn't organize other employees to push back. Labor and Workers rights need to make a comeback in the united states
Agreed, sadly these companies just go to poor countries because theres no labor laws and the pay is way lower. We've gotta punish these companies for what they do abroad because they get away with too much.
Sad that people in the comments are completely indifferent to the injustices of the world, and when it comes down it, all they have to add is “meh, good luck with that”. Just because the world is fucked up doesn’t mean we should keep it that way.
It's actually illegal in Colombia to do what they are doing, but knowing how justice works here, judges are bribed extremely easily. There's a reason why this country has been named the most corrupt country in the world many times
The problem with a company like teleperformance is that it is difficult for consumers to “punish” their behaviour. Most customers won’t even know that they are being served by teleperformance. This is why we need laws and regulations protecting employee rights.
A few years ago I was unemployed and I did an interview with Teleperformance. They had a whole area where they would just hire people all day (my guess is to deal with high turnover). I got halfway through the interview and I just got the feeling it was a horrible place to work. I just walked out after that. It's the only interview I had ever done that.
I had an interview at an German mail provider web.de. They recorded every call and overall the whole process was terrible. Same feeling as you described. As a last test they wanted me to discribe how rain developes and write it on paper. I drew a big dick on the paper and left.
I used to work for teleperformance as an agent, and then got promoted to new hire trainer, and absolutely everything Joshua says is true, people that are working in site despite of COVID have to share their computers and phones, and this has been the case since very early in the pandemic. As far as work from home policies, they make you sign a couple of documents that state that you can't have paper near your desk even if they can't see you, you can't use your phone, or any applications from the internet. They make you install a VPN app to connect to their intranet, which is fine, but it also logs any activity of unauthorized sites (basically the rest of the internet), including apps running in the background, which was not a problem when they gave you the computer themselves, but now with the new BYOD implementation, this can lead to someone being flagged for having skype, or discord simply installed on their computers when they turn on the VPN. There are sooooooooo many things wrong with TP, and I still can't believe they're calling themselves a "Great Place to Work"
Now that remote work is all over the place, I'm sure some companies like Teleperformance have pondered: "Can we hire prisoners instead? Then we literally would only have to pay them like 10 cents an hour."
Teleperformance is a third party call center that handles tech support and customer service for different companies. They are one of the worst companies to work for and will treat you like garbage and constantly use fear to make you do what they want
They need to make this as public as possible. Twitter, Facebook, TH-cam, Instagram, Pinterest, Rumbler and I don't know what. The public outrage would destroy this company, justified.
I used to work for Amazon customer service here in South Africa, we legit had a maximum time limit of 20 minutes per week in which we could use to go the bathroom.
rsa? hmm. i had friends in joburg and capetown. they told me "things"... Talk to the right guys and give it a week. next thing ya know seems a real tragedy but the amazon supervisors were en masse stopped, held up, and beaten within an inch of their lives. 😎
Years ago an employer tried making employees track what we did in fifteen minute chunks. Employees went full TMI, including “period poops” and “heavy flow day”. The tracking was soon removed.
I am always fascinated by how corporate every day continues to reinforce 1984. The ideas in that book will forever remain relevant, thanks to the vicious corporate policies.
I mean, it's parody at this point. They honestly believe that people will accept it, based on faulty social experiment data. The big problem with social experiments, is that the vast majority of people who have independent thought DON'T participate in social experiments. Therefor, all of them are flawed. And the worst part is? It ignores the monster that awakens in people when they feel cheated, cornered, or lied to.
Unfortunately in Colombia, these BPO employee exploiters take advantage of the low rate salaries of the Colombians, the total ineffectiveness and permissiveness from Colombia's Ministry of Labor, extended hours without fair rest during working hours (leaving employees with psychological y and physical problems that these BPO doesn't respond), promised bonus that doesn't even pay and so on and so on. Thanks, Joshua for exposing the actual Colombian BPO employment problem.
@@ricardoh87 Y el gobierno y los alcaldes de las ciudades se agarran con el cuento de "un BPO que viene con inversión extranjera y apertura de nuevos trabajos para 1.000 personas" (ejemplo Barranquilla). Pura basura.
I worked at Teleperformance for three months. I got the job in the middle of the pandemic and I was in rough mental shape. Teleperformance is quite simply, a gaslighting company. It's obvious in the way they treat workers, customers, maybe even clients. Sometimes I literally had to suppress my urge to go to the bathroom because my boss needed me on the phone. The conditions weren't as bad as in Colombia I guess (I worked from Poland), but gaslighting was still pretty much a daily practice of anyone in management or even supervisors.
I’ve worked remotely from home with a company that used teleperformance. It was a joke. I was constantly being switched over to different managers (at least 8), and expected to take back to back phone calls, w/no breaks in between. And yes, it is true that we had to log-out and send a note as to why we placed ourselves in break status (whether it was to get a breather from taking phone calls, 30 seconds, bathroom, or getting water, etc.) Although I was above the metrics, I was severely abused/reprimanded at one point (by a new manager, whom I did not even meet yet), for not taking back to back calls. I happily resigned ❤️.
People go to teleperformance when they're desperate, and the company is well aware. I've been through their interview process. It's like a sales pitch, they don't care who they've hired as long as there's a body in a chair answering phones.
Thank you so much for this video! I worked for a year and a half at Teleperformance, in the Apple department, some years ago in Canada. This company is total garbage. I can’t even get started with all the abuses and terrible working conditions there. They lie about our job title so they can pay us much less. We worked on broken chairs. We were not allowed to have a tissue paper with us even when we’re sick. They spied on us all the time. But hey, once in a while they generously brought us free pieces of disgusting Pizza Pizza (a cheap Canadian pizza chain) so we don’t need to leave our chairs to get our lunch during the rush periods.
Is that even legal in Canada? Why people accept such treatment. I understand people who live in poor countries with daily human right abuses, but Canada??
@@phoenix. Unfortunately, TP is known for exploiting loop holes and grey area, no matter the country. Well, I guess that people that accept such treatments are people that need a job quickly until they find something better. That explains the hight turn over in this company. People who work there, including myself at that time, are mostly immigrants.
2 years ago I almost got a job for Teleperformance in the Philippines! Boy oh Boy did I doge a bullet! I was unemployed, was in a dark place in my life both personally and professionally, and though hey maybe I could take a change in scenery and go have that early 20's phase where I just move across the world. I declined after hearing the pay and "options", I realized that if I accepted that I might be "better off then the poor" in the Philippines, but I might also end up stuck in a way where I never earn more then I need to live that month, and can't really spontaneously take a trip back home. Two years of unemployment later I'm earning nearly 3 time what they offered, I'm pretty damn content! Mostly because I got a puppy 2 days before I was supposed to accept the job! That made the decision an easy Thanks but no Thanks. I spent 2 years with my new dog just enjoying life for once, and then landed a job opportunity that set me back on track to my goals.
As a Colombian I enjoyed the fact you are pointing out how awful the call center environment is here. Mi sister worked in TP for 2 years the salary was something between 300 and 400 USD per month (which is average here), She had to commute to work, then was around 4 hours of public transportation per day, 6 days a week, and always had nice perks like only 30 minutes for lunch time or going to the bathroom, or some incentives like, "you need to be always on time or you are fired" ...... al of that just to get a mug or a t-shirt at the end of the year for all the hard work.... that sounds great , right? Honestly I have the biggest respect for my sister for taking so much crap from the call centers for so long and just hope she can land in a HR role (that's her college degree) soon.
Parce, the call center industry is pretty much the same here in latinamerica. TP in Costa Rica has metal detectors and private security at the main entrance, so I know what your sister has gone through. A piece of shit mug, a t-shirt and sometimes a cupcake. Lo que callamos los call centeros. ✊🏻
My previous employer here in the USA tried something similar. They demanded we have our video turned on during all conference meetings, we could only use the laptop's builtin camera, AND we could not use a background. I and many others refused to comply. People not physically inside my house; do not get to see inside my house. My manager's manager eventually agreed we could use our own external camera and we could use a background to prevent people from seeing inside our houses.
The corporate environment has always been fascist. We tolerated it because it was confined to the workplace. After decades, we've been groomed into accepting it as normal, and now the workplace is coming into the home and bringing fascism with it.
@@YBM2007 it has everything to do with this. They want you to think this "revolution" underway is AnarchoCommunist, but that Anarchy will just open the door for corporate Feudalism in a fascist world. Genocide is coming, and if you get distracted with the left vs right bullshit you'll be playing right into the hands of the elite.
@@YBM2007 the plan is for you to own nothing and have no privacy by 2030. No more personal property, EVERYTHING will be privately owned by corporations; the land, water, even your own DNA. That's Fascism. Communism is no more private property, which refers to business capital, assets that are involved in the "means of production." Communism does NOT abolish personal property, like owning your own house, car, or phone - that's a common misconception that the elite are using to trick people.
@@SuWoopSparrow Some might say that China's surveillance state (public sector), was first, but then again those cameras, tho intrusive to the point it's a crime against humanity, specially with the infamous Sesame Credit, are in the streets, not at home. This tho?, this is an actual telescreen.
@@granudisimo Having cameras on the public streets to help prevent crime isnt dystopian. Weve had CCTV for decades. Theres no reason to continue relying on it when we have automated systems that create clearer pictures. Also, Chinas a different story. In the western world we love to circle jerk the fact that we live in a democracy. Based on democracy, the people make up the government - its not some third party entity. So, as far as invasive surveillance goes, the private sector has much more potential to make it a reality. The government sure as hell isnt trying to mandate the microdetails of how we sleep, shit, and work. Thats not to say the government doesnt surveil intensely, but a lot of their surveillance also depends on the private sector.
@@SuWoopSparrow Yeah man. that's why I said that China's surveillance state doesn't fully qualify as a big brother because the telescreen is, for now, only in public places. And yeah you're right about that one, we've been having cameras in the streets of many cities, and even in the small Spanish town I live you got cameras watching the sidewalks around public buildings such as the city hall, hospitals, police stations, courthouse and such, and even in some businesses, but still, the Sesame Credit and the micromanaging of people's activities in public, the usage of facial recognition software to identify Uyghurs and "disidents" is the part that worries me more than the cameras themselves, which I agree with you are just tools. But yeah, it is the private sector the one with the dubious honor of pioneering a style telescreen to the intimacy of the worker/consumer's very home. Yeah I know in Brazil people have a pipe at home instead of a telescreen but then again I haven't watched the movie in a long time and 1984 is a clear influence on it, not the other way around XD.
This is how the gov indirectly big brothers everyone. They do it by proxy through the companies they are in collusion with...example twitter and facebook banning
This sounds like a company where I temporarily worked. When I was hired, they said that I could work from home within 6 months. On my 7th day, they sent out a memo that said the work from home policy had been updated. I read through it and found that it requires employees to have their home office inspected, and they use a monitoring program that requires employees to enter a code every time they get up from their desk, so the company knows what they're doing at all times. If the employee doesn't move their mouse or type for 5 minutes, and a code wasn't entered, the company turns on the web camera to see what's going on. That was a big nope for me. I went back to my previous company the next day. I figured that was better than the loss of privacy.
This company does business in the United States. We should abolish this before it becomes the norm here. We should ban doing business with any company that violates human rights like this.
I almost worked for TP, the sad thing is, if my country was to ever push back and create laws that protect workers, the companies would just fly off to wherever they can pay other people $1 per hour and get away with practices like this.
@xraf32 I'm guessing TP is being paid more per hours worked than the worker themselves. And rto work from home these kinds of companies require a certain internet speed. And besides, there are plenty of people applying every single day, the TP recruitment center close to me is often overcrowded, and people being overworked to quitting would make no difference since there will always be the next poor slave to agree with these terms until they can't keep up anymore, and then comes the next and so on. This is probably the best for most companies' bottom line.
Then kick them out and inform people in other countries(not goverment since there propably bought allready) . More people you inform ,less places they can set up.
Almost got hired by them, but they told me that they currently did not have any open positions that would "fit me", but would call me later if they found something for me. They never called me. I dodged a bullet that day
I worked for Teleperformance for the last five years. I quit last week. Last I heard, they planned on issuing webcams to watch us while we work. How creepy. I found a much better job. Glad to be out of there.
Teleperformance is I think the largest call center on earth. It has several locations in all continents. A few locations are well-run but I have a feeling that most are not, such as the one I worked at for a few years. The turnover rate was insanely high due to poor management.
Speaking about Apple. They had (possibly still have) a factory in China that was so stressful that employees would jump off the roof of the building to commit suicide. Apple's response was to have the factory install a fence at a 45 degree angle thus blocking the employees ability to commit suicide, not fix the actual issues at the plant.
I used to work for teleperformance and they were by far the worst place I've ever worked full of bullshit like this, exploitation and bullying from every angle and those "good place to work" surveys you're basically forced to say good things and leave positive reviews
its not that they are defending it. its the technique of House slavery where the oppressed pretends everything is fine just to get himself out of trouble.
@@BadVidsMusic Probably very high, and I understand if some folks just don't have a choice. Nonetheless, it's quite unnerving that some companies go to these lengths to control their employees...
I used to work for teleperformance. It was a shit show. I would clean up my work station whenever I would come in, and when I was on break people would come over and use my equipment. Due to this I kept getting sinus infections, and had to call off numerous times with dr. notes. I would try and bring my medication to my desk so I could take my meds without having to take a break, but I got yelled at for that. Then they fired me out of no where because they said I called off too much, even though they use a point system and I was no where near firing levels. I will never work for them again.
I work in a US bank’s call center that’s located outside US. We don’t install cameras even if the employees work with sensitive information. We do have screen recordings tho and we are able to catch employee with malicious activities just the same
I’ve had friends who’ve worked for teleperformance before they went remote and they all said it was the worst job they’ve had. I witnessed them age rapidly just due to the stress of working there. This honestly doesn’t surprise me.
Thanks Josh for raising this kind of awareness. You are doing important work mate. Very brave too, since you calling them out on their bs could affect your corporate hireability. I honestly hope you get heaps of income via youtube so you dont have to worry about that too much...and man has your channel grown! you are really connecting something here! I hope you are able to keep going man
I'm at a loss for words at how disgusting this practice is. And of course, only in countries where they know workers rights are non-existent. If they did this in the USA, they would be sued to oblivion (and any competent lawyer would have a field day destroying them). Thanks for the video.
Imagine spending nearly 20 years in school and getting into loads of student debt, just to get some crappy wage that doesn't adjust for inflation and getting your house kitting with spyware for the company.
Actually, imagine not having much work options because the most meager type of positions, like cashier, requires you to have a "degree" in accounting. That's the work market in South America.
@@TheGrmany69 Then change of profession like to be a software engineer. Where mostly what matters is your experience with technologies and not a title to work
You know you can leave the moment some crap like this comes up? A company is a company because there are people working in it. A company without people is just a name.
Reminds me of those movies we've all seen where a new family move into a community that seems 'too perfect' and then they find out they're all being controlled, monitored, tortured, and all in fear for their lives.
Teleperformance has history of doing that kind of things here in Colombia, early 2020 they didnt let people work from home at the start of the pandemic . An also they force they employees to work long ass shifts in crowded offices.
I don't use cameras in my own home and I have allergy when I see TH-camrs promoting Ring cameras in your home for your own "safety" so just imagine how I feel about my company having access to my private life. GTFO.
Teleperformance is one of the most despicable and nightmare-ish companies i ve ever been working to, after graduating i couldn t find a job and i applied for a teleperformance comcast tech support position, they are very pushy with their abusive metrics, they count every second you use fot bathroom or lunch and they have a score for lunch and bathroom time which lowers your pay if you don t comply with the perfect timing.
The underage child part, I think that’s illegal for them to do that. Worked Secuirty years ago for a big corporation, and it was explained that even if the investigations are private that there are laws for privacy of minors. Minors always had to be blurred out.
Total invasion of privacy and violation of ' The Privacy Act '. Also many states require 2 party constant when video is recorded anywhere but a public place.
@@gwimbly519 You work elsewhere. Also, companies better wake up and smell the coffee. Shows like Shark Tank didn't come out of nowhere. Tons of people are opening their own businesses. Why? Because people are tired of being treated like crap.
I think the only way I'd agree to that is if I had separate office space from the rest of my house, and the camera was only in that room. So I'm livestreaming my work, but only my work, and everything else going on in the house stays private. People on TH-cam do that all the time.
I have 1st hand experience with TP and working in Philippines. It really isn’t that simple. They hold back salary and bonuses and pay you in arrears that “you will get” if you move but don’t really get them. Your healthcare and family survival depends on not losing that money.
They tried to pull that shit here in Portugal but the government did not allow. I worked there as a telemarketer back in 2015 when i was studying. Oh boy, I have a lot to tell about them!
You know how companies are always saying that you’re replaceable. So is the company and I’ve told them that more than once. I don’t know why people are so devoted to their jobs these days they show no loyalty to you why should you show loyalty to them.
Workers: Start working from home en masse. Corporations: Look for ways to make working from home horrible, threaten to fire you or slash your pay, and manipulate the media to make it seem like people want to return to the office.
Teleperformance here in Portugal is huge. It was the first time I have declined a job offer. Here, it's the norm that companies automatically deduct taxes from your monthly income. They wouldn't do that. I'd have to calculate them myself because that way they would only tell you what they pay and not what you earn which at the time was about the minimum wage, which is about 3 dollars per hour here. And of course many other requests from the company while you gained nothing from it except not starving. That was years ago.
The "break mode" thing I can relate to. It's common in call-center WFM jobs. You "aux" into break for your scheduled break times. And there's something called adherence which measures how accurately you performed in the "aux" states that were scheduled. So if you take your break 5 minutes later than was scheduled because you were helping a customer, you get in trouble for that. Also any time you have to get up from your desk you have to "aux" into personal. So that way they only pay you for each minute you work. It's pretty strict. Also anytime I'm job searching on Indeed, Teleperformance is all over the results. I wonder if they have high turnover rates lol.
Actually the agent has a clean desk policy that the agent must work in a private secure area. Do you know how many agent still members person ID theft. The agents are told that no one can be around your work area. No they are not forced to do nothing. Not forced to work for Teleperformance are they? No they choice, so be prepared to the company policy? What is the difference having your kids video at a park or zoo. You are being paid to work at home guess what that comes with policy.
Josh, you gotta hammer the point: all this stuff can only be used to incriminate you, not exonerate you. To agree to this is to ask for trouble and the second that you step outta line you can expect them to start not only reviewing past footage but really make sure they look at you non stop. Oh, you were at your desk less often, guess that raise goes down the drain!
It makes me think of the sort of human tracking found in movies like The Matrix, The Minority Report, or The Fifth Element. We're well on the way to your every moment being known just to earn a living or to even exist in society.
Links-
Article - www.nbcnews.com/tech/tech-news/big-tech-call-center-workers-face-pressure-accept-home-surveillance-n1276227
Promo Video - th-cam.com/video/afxV2fQ32JA/w-d-xo.html
CEO - www.linkedin.com/in/garyslade1/
Quick Thoughts:
1. Any company requesting home surveillance should --> pay for the living spaces --> CEO/CFO/management group needs to do the same. Equal access = Equality.
@Hackers, gather to destroy this company. Thanks
@@KingAllenCreations sounds fair but from experience I can tell you the thing is , in third world countries unless you have a strong leverage, something like a strong skillset your company really need (e.g. been a software developer), is rare the companies pay for the living expenses (you are lucky if at least they pay barely enough just to survive the month), they don't really care employees since there is a lot of unemployment here, and for every resign they get , there is always some other person in need for a job, willing to do that crappy job for the same or some times even less money.
Hackers lets slam this pos company hard. Bankrupt them. So says Reaper
@@griffydz1789 maybe now is the time to enter "cyber security" field?
If the person’s job isn’t being done, won’t you just replace them? What purpose is served by spying on them?
So true might as well fire those you dont trust
Boss doesn't need to know when chocolate rain comes down between 9-5
And conversely, if their job is being done, why would you spy on them? This isn't about productivity, this about control-freak managers that have nothing better to do.
To assure there is no insiders against the company... that seems like the only reason someone would want to watch people.
Either that, or bosspeople who want to watch younger people for fetishy nosey creepy reasons.
@@benbaert2166 They have nothing to do, period. So many middle-managers do fuck-all and know they do nothing, so micromanaging gives them a semblance of usefulness and propels their ego through reassurance of inherent hierarchy. If companies were forced to eliminate non-essential jobs to save costs amidst such a time, these managers will do everything to make it look like they're doing something. But that something, is worth nothing.
I applied to Teleperformance but got so weirded out about the hiring and onboarding that I figured it was a scam and just didn't move forward. So glad I did that. 😬
Same. It was so weird. With some seriously shady questions for a first interview. SO glad we dodged that bullet... Lol.
Worst job I ever had
And I worked at the office
I work there and its pretty chill. By far easiest job I had in my life. All you gotta do is unplug your camera and microphone. They cannot force you to do any of that its against constitution of vast majority of countries
I had to use a camera for the training portion (different call center) but i made sure i had a privacy screen. It always seemed invasive. Companies are perverted.
I worked at TP several years ago. Terrible soul stealing place. Totally scumbag and predatory company
Same.
All the managers are as trash as the place.
Worked there also, for like a week then quit
Toilet Paper?
Yep, I did a week of training and the place felt like a penitentiary. Metal detectors, you had to leave your phone in the locker and the drug problem came to the point that every now and then, the police showed up with dogs searching the cubicles and the lockers.
@@fixer1140 that’s crazy!!! Wow
In Dominican Republic, on July 12, a Teleperformance employee suffered a heart attack and died because they refused to let emergency services into the premises. Employees were forced to keep on working with the body still there from 9pm (time the employee died) until 1am the next day.
Companies like Teleperformance (Call centers) take advantage of Free Economic Zone laws in developed countries that allows them to operate tax-free. They advertise themselves as a easy and fun way to earn good money if you know English. Reality is, working conditions are worse than inhumane, they are sweatshops basically.
Screw these companies that exploit young people in developing countries.
So did they get sued and shut down??
@@kunalbose33 Nothing happened, the mainstream news barely covered it. They bribe politicians for that tax-exempt status, and mainstream news to not to talk about them.
Oh yes, free market economy and it is advantages.
@@ДаудМухамеджанов this is not free market, not at all. Stop that silly propaganda, is so egotistic and not empathic.
Gracias, la proxima vez voy a pedir 120 $ a la semana.
I'm Mexican. I've worked for Teleperformance here in Mexico. The call center makes us work 60 hours per week for 400 American dollars per month. So we basically work for 1.66 American dollars per hour.
There are no breaks between calls ever.
Jeez, f those companies that abuse people's rights like this. It's not like they don't have the money to pay more either, or at least to give reasonable working conditions, they just focus on minimizing salaries to maximize their profit potential.
Slavery. Human beings should never be treated like that in any country, its horrible.
@@Keno_jm When I worked for them remote. I had to use my own internet service, buy my own desk and chair, and headphones.
Not 1.66, 6.66 dollar an hour. It's not much, but pretty good in Mexico, right? A lot of hours.
@@Japperr0 It was a typo. 400 dollars per month. The math was correct. Just 1.66 dollars per hour.
I'm colombian , no mention of this is being made by any national news source. Thanks Joshua for bringing this to my attention , posting this on fb right now and giving it to some journalist friends
Lo siento
This sucks. I hope this news spreads because it's fucking disgusting these companies are taking advantage of developing nations.
I’m going to fill a report for MinTic. This kind of stuff is forbidden by law.
It's on purpose like that
Anything came out of this?
Developers should, like doctors, take an oath stating that they will not program software to the disadvantage of mankind.
how about for military?
@@ShiKage08 that's interesting.
@@theplaymakerno1 what? i don't understand why you say that. already using one btw. windows was very bad for developer.
Switch to Linux if already not using it then. Most of the developers in the Linux Eco-system wish to benifit mankind by providing free/libre software
I know at least in software engineering, there's a heavy emphasis on ethics and ideas of an engineering oath being tossed around.
Bro, I'm Colombian, Teleperformance is a living hell. A guy actually died while at work (in the office), and the company literally forced the man's teammates to keep working next to the guy's corpse as if nothing happened.
Hell same she happened here in America at TP.
juanpi? :O
My God! This is terrible.
holy mother of god!!! are they even human?
Yeah but he might have received employee of the month for his dedication
Teleperformance: "Sign this, or else you'll be out the door and you won't be able to feed your family"
Also teleperformance: "They *consented* to this"
ThE MaRkET deCiDes LAboUr wAgeS!
And don’t forget the “there’s other people that would like to have a job and you are complaining”
Modern slavery. Monopolies suck up all of the smaller possible companies you might have worked at, then they have the strictest control over your life, because for whatever skill you have for your career, they are the only employer. "Consented" indeed, hah.
@@MrBl4ckY God I love watching workplaces whine when workers don't work for shit wages. Workers sell their labour,and it's high time for a price hike.
@@hyperdude144 You should take a look at Byline TV... they have a couple great clips showing UK brexit supporters whining about how their businesses are crashing because they can't use slave wage labour from the shittiest shitholes in europe anymore. It's hilarious to watch.
I would call it "Corporate GULAG is coming to your home". This video is telling us how corporates can turn your home into a security prison.
somewhere out there a "why are you worried if you have nothing to hide" toolbag is shedding a tear of delight in hopes of his overlords watching him and giving him a pat on the head.
Ah the quote by Joseph Goebbels,
Chief propagandist for the Nazi Party. Anyone who says that quote is a moron.
What's a good reply to that?
@@eitkoml why would they monitor if they had nothing to gain?
@@eitkoml What Joshua said. It's a Nazi quote for crying out loud
@@eitkoml
_"If you have nothing to hide, why do you lock your car, your house? Why don't you invite strangers to your house, where they can possibly watch you shower or sleep? I mean, you have nothing to hide."_
people should absolutely be telling them NO with solidarity. This doesn't happen unless people let it. I would absolutely quit if I couldn't organize other employees to push back. Labor and Workers rights need to make a comeback in the united states
those cameras need to go into the CEO's home first. Open channel. 24/7
Agreed, sadly these companies just go to poor countries because theres no labor laws and the pay is way lower. We've gotta punish these companies for what they do abroad because they get away with too much.
Just say no, tell them how absurd and horrific it is. If they say they will fire you that's when you quit
Absolutely not, I would quit and take them to court.
Much luck with that
Sue in the Colombian courts. Hahaha.
Sad that people in the comments are completely indifferent to the injustices of the world, and when it comes down it, all they have to add is “meh, good luck with that”.
Just because the world is fucked up doesn’t mean we should keep it that way.
It's actually illegal in Colombia to do what they are doing, but knowing how justice works here, judges are bribed extremely easily. There's a reason why this country has been named the most corrupt country in the world many times
Because you probably can afford to do so.
Sadly, that wouldn't be the case for a lot of people :(
The problem with a company like teleperformance is that it is difficult for consumers to “punish” their behaviour. Most customers won’t even know that they are being served by teleperformance. This is why we need laws and regulations protecting employee rights.
This is true Everyone I knew who worked there before they implemented that policy left.
A few years ago I was unemployed and I did an interview with Teleperformance. They had a whole area where they would just hire people all day (my guess is to deal with high turnover). I got halfway through the interview and I just got the feeling it was a horrible place to work. I just walked out after that. It's the only interview I had ever done that.
I had an interview at an German mail provider web.de. They recorded every call and overall the whole process was terrible. Same feeling as you described. As a last test they wanted me to discribe how rain developes and write it on paper. I drew a big dick on the paper and left.
Nicely done bro
It's not so bad if u could go there troll them couple of months and then quit and never mention teleperformance on your cv
Thanks for exposing these creeps
I used to work for teleperformance as an agent, and then got promoted to new hire trainer, and absolutely everything Joshua says is true, people that are working in site despite of COVID have to share their computers and phones, and this has been the case since very early in the pandemic. As far as work from home policies, they make you sign a couple of documents that state that you can't have paper near your desk even if they can't see you, you can't use your phone, or any applications from the internet.
They make you install a VPN app to connect to their intranet, which is fine, but it also logs any activity of unauthorized sites (basically the rest of the internet), including apps running in the background, which was not a problem when they gave you the computer themselves, but now with the new BYOD implementation, this can lead to someone being flagged for having skype, or discord simply installed on their computers when they turn on the VPN.
There are sooooooooo many things wrong with TP, and I still can't believe they're calling themselves a "Great Place to Work"
Thanks for bringing awareness to this Joshua. It sucks these countries have to put up with this mess. But at least we know who the culprits are.
“We investigated ourselves and found no evidence of wrongdoing”
Hah, classic.
Its almost like remote jail.
Just needs a security guard outside your room to see when you leave your room
Or like remote school, where you need a hall pass to leave your designated room.
It’s exactly like a nazi concentration camp. Pathetic.
It's a Panopticon.
No, they'd say the AI technology is more reliable and also can't be bribed and it will not steal. They control it and its programming.
Now that remote work is all over the place, I'm sure some companies like Teleperformance have pondered: "Can we hire prisoners instead? Then we literally would only have to pay them like 10 cents an hour."
Shows how corporations can just bypass laws by using "consent" in their contracts .
Someone should DDOS the teleperformance servers...
This is why I work in transcription. Your work either gets done or it doesn’t, no surveillance necessary, no meetings, no interaction. It’s fantastic.
Do you have any links please? I do freelance transcription.
How do you do that?
@@goncalo.ferreira apply and get certified.
@@sarahjaynescott545 I worked for allegis. Maybe see if they’re hiring
@@jbb8261 and apply where
"Send us pics and videos of your children"
- Teleperformance
she is 52 years old
Yeah if that right there doesn't ring enormous country-sized alarms in your head then I don't know what will
Teleperformance is a third party call center that handles tech support and customer service for different companies. They are one of the worst companies to work for and will treat you like garbage and constantly use fear to make you do what they want
They need to make this as public as possible. Twitter, Facebook, TH-cam, Instagram, Pinterest, Rumbler and I don't know what. The public outrage would destroy this company, justified.
I was recently fired from a call center where the amount of monitoring was ridiculous. This is a power trip so lower management can demean workers.
I used to work for Amazon customer service here in South Africa, we legit had a maximum time limit of 20 minutes per week in which we could use to go the bathroom.
rsa? hmm. i had friends in joburg and capetown. they told me "things"... Talk to the right guys and give it a week. next thing ya know seems a real tragedy but the amazon supervisors were en masse stopped, held up, and beaten within an inch of their lives.
😎
that's fucked up
Don’t like American “democracy” ehh?
Years ago an employer tried making employees track what we did in fifteen minute chunks. Employees went full TMI, including “period poops” and “heavy flow day”. The tracking was soon removed.
What’s so sad is that I’m not even surprised anymore. So gross.
I am always fascinated by how corporate every day continues to reinforce 1984. The ideas in that book will forever remain relevant, thanks to the vicious corporate policies.
I mean, it's parody at this point. They honestly believe that people will accept it, based on faulty social experiment data. The big problem with social experiments, is that the vast majority of people who have independent thought DON'T participate in social experiments. Therefor, all of them are flawed. And the worst part is? It ignores the monster that awakens in people when they feel cheated, cornered, or lied to.
Unfortunately in Colombia, these BPO employee exploiters take advantage of the low rate salaries of the Colombians, the total ineffectiveness and permissiveness from Colombia's Ministry of Labor, extended hours without fair rest during working hours (leaving employees with psychological y and physical problems that these BPO doesn't respond), promised bonus that doesn't even pay and so on and so on. Thanks, Joshua for exposing the actual Colombian BPO employment problem.
I'm colombian and I can confirm.
I'm Colombian and I concur employee exploitation is the norm down there
@@Yayo24-c7s what can we expect when we were governed all these 20 years by this narco paramilitary corporation called centro democratico.
@@ricardoh87 Y el gobierno y los alcaldes de las ciudades se agarran con el cuento de "un BPO que viene con inversión extranjera y apertura de nuevos trabajos para 1.000 personas" (ejemplo Barranquilla). Pura basura.
As an Indian , I can relate :')
I worked at Teleperformance for three months. I got the job in the middle of the pandemic and I was in rough mental shape. Teleperformance is quite simply, a gaslighting company. It's obvious in the way they treat workers, customers, maybe even clients. Sometimes I literally had to suppress my urge to go to the bathroom because my boss needed me on the phone. The conditions weren't as bad as in Colombia I guess (I worked from Poland), but gaslighting was still pretty much a daily practice of anyone in management or even supervisors.
The minute a company asks to put cameras in my house is the day I leave!
Exactly
I think that I would look for another job on their dime, or take the piss until they fired me.
And what are you going to do with your phone brand that puts cameras in your house with your own consent?
@@nagyzoli make the difference between a daily meeting and AI driven surveillance, cmon, it's not that hard to use your brain.
I mean my corporate laptop already has a camera that they could theoretically just turn on. (Mine is covered except for meetings.)
Disgusting. Forcing cameras to spy on your employees in THEIR OWN HOUSE should be illegal anywhere.
Wow, this is just insane. Thanks for exposing this creepiness, man.
I’ve worked remotely from home with a company that used teleperformance.
It was a joke.
I was constantly being switched over to different managers (at least 8), and expected to take back to back phone calls, w/no breaks in between.
And yes, it is true that we had to log-out and send a note as to why we placed ourselves in break status (whether it was to get a breather from taking phone calls, 30 seconds, bathroom, or getting water, etc.)
Although I was above the metrics, I was severely abused/reprimanded at one point (by a new manager, whom I did not even meet yet), for not taking back to back calls.
I happily resigned ❤️.
People go to teleperformance when they're desperate, and the company is well aware. I've been through their interview process. It's like a sales pitch, they don't care who they've hired as long as there's a body in a chair answering phones.
This is a lawsuit waiting to happen. That's a direct violation to the right of privacy.
Thank you so much for this video! I worked for a year and a half at Teleperformance, in the Apple department, some years ago in Canada. This company is total garbage. I can’t even get started with all the abuses and terrible working conditions there. They lie about our job title so they can pay us much less. We worked on broken chairs. We were not allowed to have a tissue paper with us even when we’re sick. They spied on us all the time. But hey, once in a while they generously brought us free pieces of disgusting Pizza Pizza (a cheap Canadian pizza chain) so we don’t need to leave our chairs to get our lunch during the rush periods.
Is that even legal in Canada? Why people accept such treatment. I understand people who live in poor countries with daily human right abuses, but Canada??
@@phoenix. Unfortunately, TP is known for exploiting loop holes and grey area, no matter the country. Well, I guess that people that accept such treatments are people that need a job quickly until they find something better. That explains the hight turn over in this company. People who work there, including myself at that time, are mostly immigrants.
@@aureliechan722 I should have assumed they are targeting immigrants. What a bunch of vultures. Thank you for sharing.
2 years ago I almost got a job for Teleperformance in the Philippines!
Boy oh Boy did I doge a bullet!
I was unemployed, was in a dark place in my life both personally and professionally, and though hey maybe I could take a change in scenery and go have that early 20's phase where I just move across the world.
I declined after hearing the pay and "options", I realized that if I accepted that I might be "better off then the poor" in the Philippines, but I might also end up stuck in a way where I never earn more then I need to live that month, and can't really spontaneously take a trip back home.
Two years of unemployment later I'm earning nearly 3 time what they offered, I'm pretty damn content!
Mostly because I got a puppy 2 days before I was supposed to accept the job! That made the decision an easy Thanks but no Thanks. I spent 2 years with my new dog just enjoying life for once, and then landed a job opportunity that set me back on track to my goals.
As a Colombian I enjoyed the fact you are pointing out how awful the call center environment is here. Mi sister worked in TP for 2 years the salary was something between 300 and 400 USD per month (which is average here), She had to commute to work, then was around 4 hours of public transportation per day, 6 days a week, and always had nice perks like only 30 minutes for lunch time or going to the bathroom, or some incentives like, "you need to be always on time or you are fired" ...... al of that just to get a mug or a t-shirt at the end of the year for all the hard work.... that sounds great , right?
Honestly I have the biggest respect for my sister for taking so much crap from the call centers for so long and just hope she can land in a HR role (that's her college degree) soon.
Parce, the call center industry is pretty much the same here in latinamerica. TP in Costa Rica has metal detectors and private security at the main entrance, so I know what your sister has gone through. A piece of shit mug, a t-shirt and sometimes a cupcake. Lo que callamos los call centeros. ✊🏻
My previous employer here in the USA tried something similar.
They demanded we have our video turned on during all conference meetings, we could only use the laptop's builtin camera, AND we could not use a background.
I and many others refused to comply. People not physically inside my house; do not get to see inside my house.
My manager's manager eventually agreed we could use our own external camera and we could use a background to prevent people from seeing inside our houses.
The corporate environment has always been fascist. We tolerated it because it was confined to the workplace. After decades, we've been groomed into accepting it as normal, and now the workplace is coming into the home and bringing fascism with it.
Starting to think that a (bad) workplace is just a scale model of a plutocrat dictatorship 🤔
fascism aint got nothing to do with this, to be technical
@@YBM2007 it has everything to do with this. They want you to think this "revolution" underway is AnarchoCommunist, but that Anarchy will just open the door for corporate Feudalism in a fascist world. Genocide is coming, and if you get distracted with the left vs right bullshit you'll be playing right into the hands of the elite.
@@YBM2007 the plan is for you to own nothing and have no privacy by 2030. No more personal property, EVERYTHING will be privately owned by corporations; the land, water, even your own DNA. That's Fascism. Communism is no more private property, which refers to business capital, assets that are involved in the "means of production." Communism does NOT abolish personal property, like owning your own house, car, or phone - that's a common misconception that the elite are using to trick people.
@@AntithesisDCLXVI too late for that lol, Europe got very rigid privacy laws due to its past
I work from home. If I don't get my work done they would know I'm not working as I should be. No need for monitoring programs to tell them this.
Holly shit Big Brother was gonna be brought on by the private sector.
Sorry Orwell and Huxley, but Brazil is the winning prediction.
Im not sure why anyone would expect anything different.
@@SuWoopSparrow Some might say that China's surveillance state (public sector), was first, but then again those cameras, tho intrusive to the point it's a crime against humanity, specially with the infamous Sesame Credit, are in the streets, not at home.
This tho?, this is an actual telescreen.
@@granudisimo Having cameras on the public streets to help prevent crime isnt dystopian. Weve had CCTV for decades. Theres no reason to continue relying on it when we have automated systems that create clearer pictures.
Also, Chinas a different story. In the western world we love to circle jerk the fact that we live in a democracy. Based on democracy, the people make up the government - its not some third party entity. So, as far as invasive surveillance goes, the private sector has much more potential to make it a reality. The government sure as hell isnt trying to mandate the microdetails of how we sleep, shit, and work.
Thats not to say the government doesnt surveil intensely, but a lot of their surveillance also depends on the private sector.
@@SuWoopSparrow Yeah man. that's why I said that China's surveillance state doesn't fully qualify as a big brother because the telescreen is, for now, only in public places.
And yeah you're right about that one, we've been having cameras in the streets of many cities, and even in the small Spanish town I live you got cameras watching the sidewalks around public buildings such as the city hall, hospitals, police stations, courthouse and such, and even in some businesses, but still, the Sesame Credit and the micromanaging of people's activities in public, the usage of facial recognition software to identify Uyghurs and "disidents" is the part that worries me more than the cameras themselves, which I agree with you are just tools.
But yeah, it is the private sector the one with the dubious honor of pioneering a style telescreen to the intimacy of the worker/consumer's very home.
Yeah I know in Brazil people have a pipe at home instead of a telescreen but then again I haven't watched the movie in a long time and 1984 is a clear influence on it, not the other way around XD.
This is how the gov indirectly big brothers everyone. They do it by proxy through the companies they are in collusion with...example twitter and facebook banning
This sounds like a company where I temporarily worked. When I was hired, they said that I could work from home within 6 months. On my 7th day, they sent out a memo that said the work from home policy had been updated. I read through it and found that it requires employees to have their home office inspected, and they use a monitoring program that requires employees to enter a code every time they get up from their desk, so the company knows what they're doing at all times. If the employee doesn't move their mouse or type for 5 minutes, and a code wasn't entered, the company turns on the web camera to see what's going on. That was a big nope for me. I went back to my previous company the next day. I figured that was better than the loss of privacy.
Was their name Crossover?
@@rujotheone O so their HR spammed you too huh?
@@nanaak8617 na. I keep seeing their job ad
LMAO literally in criminal investigations you cannot be compelled to take a polygraph. Investigators oughta get the suspects to sign this 'agreement'.
People have beaten/tricked them with as little as 30 minutes of training. Straight up pseudoscience
Yep. And all you need for a false confession is an innocent person with anxiety. 😕
That's a wild violation of human rights. 😠😡😡
This company does business in the United States. We should abolish this before it becomes the norm here. We should ban doing business with any company that violates human rights like this.
This sort of thing is going to become very common over the next few years.companys will insist on what amounts to slavery inorder to be employed.
@@charlebrownga No way, it is illegal where I live. Still...
Agree... Otherwise your nation will be next China CCP. See how they work and u feel sorry buying made in China cheap products
These companies will be remembered one day as the Last Stand of Middle Management. No distance is too far to go to prove they aren't useless
I almost worked for TP, the sad thing is, if my country was to ever push back and create laws that protect workers, the companies would just fly off to wherever they can pay other people $1 per hour and get away with practices like this.
@xraf32 I'm guessing TP is being paid more per hours worked than the worker themselves. And rto work from home these kinds of companies require a certain internet speed.
And besides, there are plenty of people applying every single day, the TP recruitment center close to me is often overcrowded, and people being overworked to quitting would make no difference since there will always be the next poor slave to agree with these terms until they can't keep up anymore, and then comes the next and so on. This is probably the best for most companies' bottom line.
Then kick them out and inform people in other countries(not goverment since there propably bought allready) .
More people you inform ,less places they can set up.
Almost got hired by them, but they told me that they currently did not have any open positions that would "fit me", but would call me later if they found something for me.
They never called me.
I dodged a bullet that day
I worked for Teleperformance for the last five years. I quit last week. Last I heard, they planned on issuing webcams to watch us while we work. How creepy. I found a much better job. Glad to be out of there.
If they installed a camera in a CEO's home they would just see him having an affair with a secretary half his age.
Teleperformance is I think the largest call center on earth. It has several locations in all continents. A few locations are well-run but I have a feeling that most are not, such as the one I worked at for a few years. The turnover rate was insanely high due to poor management.
Speaking about Apple. They had (possibly still have) a factory in China that was so stressful that employees would jump off the roof of the building to commit suicide. Apple's response was to have the factory install a fence at a 45 degree angle thus blocking the employees ability to commit suicide, not fix the actual issues at the plant.
people go in phones come out, issue fixed
I used to work for teleperformance and they were by far the worst place I've ever worked full of bullshit like this, exploitation and bullying from every angle and those "good place to work" surveys you're basically forced to say good things and leave positive reviews
The worst part is there are employees that will defend this and do this happily.
its not that they are defending it. its the technique of House slavery where the oppressed pretends everything is fine just to get himself out of trouble.
Of course, the mediocrity mindset and always thinking they are outsmarting everyone.
i would never, ever agree to this. this is fucking criminal
I would quit in a heartbeat, this is extremely disturbing!
Some people don't have a choice, have you seen the unemployment rate in Colombia?
@@BadVidsMusic Probably very high, and I understand if some folks just don't have a choice. Nonetheless, it's quite unnerving that some companies go to these lengths to control their employees...
I used to work for teleperformance. It was a shit show. I would clean up my work station whenever I would come in, and when I was on break people would come over and use my equipment. Due to this I kept getting sinus infections, and had to call off numerous times with dr. notes. I would try and bring my medication to my desk so I could take my meds without having to take a break, but I got yelled at for that. Then they fired me out of no where because they said I called off too much, even though they use a point system and I was no where near firing levels. I will never work for them again.
I work in a US bank’s call center that’s located outside US. We don’t install cameras even if the employees work with sensitive information. We do have screen recordings tho and we are able to catch employee with malicious activities just the same
I would be looking for another job. It's insane how powerful corporations have become.
Hiring people in countries with lower wages to save money then having to watch with cameras cus they can’t trust them 😂
I’ve had friends who’ve worked for teleperformance before they went remote and they all said it was the worst job they’ve had. I witnessed them age rapidly just due to the stress of working there. This honestly doesn’t surprise me.
Nice to see you telling the truth about things. need more people like you
Big fan of this guy!.. I love the application of logic to everything and pretty compelling backstory..
Thanks Josh for raising this kind of awareness. You are doing important work mate. Very brave too, since you calling them out on their bs could affect your corporate hireability. I honestly hope you get heaps of income via youtube so you dont have to worry about that too much...and man has your channel grown! you are really connecting something here! I hope you are able to keep going man
I'm at a loss for words at how disgusting this practice is. And of course, only in countries where they know workers rights are non-existent. If they did this in the USA, they would be sued to oblivion (and any competent lawyer would have a field day destroying them). Thanks for the video.
Imagine spending nearly 20 years in school and getting into loads of student debt, just to get some crappy wage that doesn't adjust for inflation and getting your house kitting with spyware for the company.
Actually, imagine not having much work options because the most meager type of positions, like cashier, requires you to have a "degree" in accounting. That's the work market in South America.
@@TheGrmany69 Then change of profession like to be a software engineer. Where mostly what matters is your experience with technologies and not a title to work
You know you can leave the moment some crap like this comes up? A company is a company because there are people working in it.
A company without people is just a name.
you really must be out of touch if a company forces you to install malware or get fired
Reminds me of those movies we've all seen where a new family move into a community that seems 'too perfect' and then they find out they're all being controlled, monitored, tortured, and all in fear for their lives.
Teleperformance has history of doing that kind of things here in Colombia, early 2020 they didnt let people work from home at the start of the pandemic . An also they force they employees to work long ass shifts in crowded offices.
Parce, Teleperformance did the same shit here in Costa Rica.
Companies pull crap like this and then have the nerve to complain that "no one wants to work anymore" when they can't find employees.
Keep up the good work Josh. Be a voice for us.
This is the creepiest thing. there is no need for any of this unless their intent was... bad...
I don't use cameras in my own home and I have allergy when I see TH-camrs promoting Ring cameras in your home for your own "safety" so just imagine how I feel about my company having access to my private life. GTFO.
Teleperformance is one of the most despicable and nightmare-ish companies i ve ever been working to, after graduating i couldn t find a job and i applied for a teleperformance comcast tech support position, they are very pushy with their abusive metrics, they count every second you use fot bathroom or lunch and they have a score for lunch and bathroom time which lowers your pay if you don t comply with the perfect timing.
The underage child part, I think that’s illegal for them to do that. Worked Secuirty years ago for a big corporation, and it was explained that even if the investigations are private that there are laws for privacy of minors. Minors always had to be blurred out.
Total invasion of privacy and violation of ' The Privacy Act '. Also many states require 2 party constant when video is recorded anywhere but a public place.
If companies are actually requesting employees to do this than I would expect these companies to be going bankrupt because no one will work for them.
When you have no other option what can you do?
@@gwimbly519 You work elsewhere. Also, companies better wake up and smell the coffee. Shows like Shark Tank didn't come out of nowhere. Tons of people are opening their own businesses. Why? Because people are tired of being treated like crap.
@@LG-tw5vm in 3rd world countries for people who work on these companies there’s no other option. Easy to say for you
If I was working at that job I’d quit the day of this in-house camera proposal.
Corporates have entered the Bargaining phase of the five stages of grief. Expect more monitoring weirdness like this in the near future.
I think the only way I'd agree to that is if I had separate office space from the rest of my house, and the camera was only in that room. So I'm livestreaming my work, but only my work, and everything else going on in the house stays private. People on TH-cam do that all the time.
Won't having cameras recording calls and typing actually reduce security? A single security breach and hackers get a lot of info.
Hey hey hey! Don't try to cloud the issue with facts!
@@weaksause6878 No you can just ask this question to the management and see how they respond to that.
"1984 levels of invasive" Hell nah, bro. That's viking era levels of invasive, pillaging and raiding but with technology.
People gotta have some dignity and say no to bs like this
Not everyone has the money to say no and lose their job.
@@JoshuaFluke1 that's the sad reality
I have 1st hand experience with TP and working in Philippines. It really isn’t that simple. They hold back salary and bonuses and pay you in arrears that “you will get” if you move but don’t really get them. Your healthcare and family survival depends on not losing that money.
They tried to pull that shit here in Portugal but the government did not allow. I worked there as a telemarketer back in 2015 when i was studying. Oh boy, I have a lot to tell about them!
wow this is unbelievable, they're literally invading your privacy and forcing you to sign or else you'll lose your job that's unacceptable.
You know how companies are always saying that you’re replaceable. So is the company and I’ve told them that more than once. I don’t know why people are so devoted to their jobs these days they show no loyalty to you why should you show loyalty to them.
Workers: Start working from home en masse.
Corporations: Look for ways to make working from home horrible, threaten to fire you or slash your pay, and manipulate the media to make it seem like people want to return to the office.
Double plus good. Big brother is watching...
Over here in my city there has even been suicides at the teleperformance building I have heard horror stories about that company
That is awful 😥
Teleperformance here in Portugal is huge. It was the first time I have declined a job offer. Here, it's the norm that companies automatically deduct taxes from your monthly income. They wouldn't do that. I'd have to calculate them myself because that way they would only tell you what they pay and not what you earn which at the time was about the minimum wage, which is about 3 dollars per hour here. And of course many other requests from the company while you gained nothing from it except not starving. That was years ago.
The "break mode" thing I can relate to. It's common in call-center WFM jobs. You "aux" into break for your scheduled break times. And there's something called adherence which measures how accurately you performed in the "aux" states that were scheduled. So if you take your break 5 minutes later than was scheduled because you were helping a customer, you get in trouble for that. Also any time you have to get up from your desk you have to "aux" into personal. So that way they only pay you for each minute you work. It's pretty strict.
Also anytime I'm job searching on Indeed, Teleperformance is all over the results. I wonder if they have high turnover rates lol.
Actually the agent has a clean desk policy that the agent must work in a private secure area. Do you know how many agent still members person ID theft. The agents are told that no one can be around your work area. No they are not forced to do nothing. Not forced to work for Teleperformance are they? No they choice, so be prepared to the company policy? What is the difference having your kids video at a park or zoo. You are being paid to work at home guess what that comes with policy.
Josh, you gotta hammer the point: all this stuff can only be used to incriminate you, not exonerate you. To agree to this is to ask for trouble and the second that you step outta line you can expect them to start not only reviewing past footage but really make sure they look at you non stop. Oh, you were at your desk less often, guess that raise goes down the drain!
It makes me think of the sort of human tracking found in movies like The Matrix, The Minority Report, or The Fifth Element. We're well on the way to your every moment being known just to earn a living or to even exist in society.