IT BROKE DOWN!!! My Brand New 2021 Ducati Panigale V4s
ฝัง
- เผยแพร่เมื่อ 4 ต.ค. 2024
- #ducatipanigalev4 #ducatiproblems #ducatibreakdown #mostlymotorbikes
I filmed an unfortunate situation, whereby my brand new 2021 Ducati Panigale V4S broke down. The point of the video though, is that SMC bikes Sheffield, were absolutely on POINT with their customer service! They couldn't have done enough for me and got me back on the road in now time at all!
smcbikes.com/
Please consider supporting my Patreon, to get loads of exclusive benefits and a chance to come on a fully paid for track or off road experience with me! / mostlymotorbikes
Please like, subscribe and share the video and feel free to leave me any comments on what you would like to see on the channel, how my content could improve and my editing further improved. I'm still very much learning and would love advice :)
Hope you enjoy the channel.
MM
-------------------------------------------------------------------------------------------------------------------------
Find me here:
Facebook - Mostly Motorbikes
Instagram - @mostlymotorbikes_
Twitter - @MostlyMotorbike
www.motslymotorbikes.com
------------------------------------------------------------------------------------------------------------------------- - ยานยนต์และพาหนะ
![[UNCUT] “บอสณวัฒน์” ลากไส้!! ใครหนุนหลัง "แม่ตั๊ก ป๋าเบียร์" I คนดังนั่งเคลียร์ I 30 ก.ย. 67](http://i.ytimg.com/vi/QlD7mU2KKRk/mqdefault.jpg)
Good that you share the good and the bad and at the end of the day, every brand has issues. It’s the way they are fixed that matters. Well done SMC!
Exactly mate. Can’t fault the service.
Wow, what a story! I don’t know if I’d ever consider a Ducati again, after such an experience. Such a borderline relationship with Ducatis!
To be fair they fixed it real quick then was ok till I sold it.
Thanks for sharing your experience. I bought a new 1098 way back in 08 and had serious gearbox issues with it (among other things). It spent around 6 weeks in the workshop all up. Once, after they had supposedly fixed it the second time, it got stuck in third at a Ducati sponsored track day. A Ducati tech told me to tap the gearbox input shaft with a hammer! Can you believe that! I was so pissed I did the whole track day in third and then traded it for a new R1 within 6 months. Service was horrible (I'm in AUS). I haven't darkened the door of a Ducati dealership since. Hope you have a better experience and glad you were looked after mate.
Thanks for sharing mate. That’s not great for sure. Appreciate the support, I just want to make sure I show the good and bad on this channel. Honesty is important.
The chaps at SMC handled it like professionals! Great story, when it has that outcome. 👍
Thanks Jonas. That’s the point of the video. They were awesome!
Ducati assist sounds like a horror story, if they cared there would be an internal investigation into that.
As far as I know mate it was raised internally so hopefully sorted now.
Cracking service. That's what it's all about, great timeline of problem - resolution 👍🏻👌🏼
All manufacturers have issues. All of them. It’s the way they are resolved that matters.
I’m glad you’re okay man! And customer service and customer loyalty is one of the most important part of a business! Stay safe out there man! Keep up the great content. 😁
Thanks for the awesome comment my man. You too.
@@mostlymotorbikes of course I’ll support you always!!! I got you. When you coming to Boston MA?
@@IAMMRLIMA 😂😂 I love the US!!! Can’t wait to visit again! Never been Boston but I hear the winters are brutal 🥶❄️
@@mostlymotorbikes winter are bad but for the past 3 years it’s been okay nothing crazy
Last week (April 21) at 1st service Ducati Leeds spotted an engine oil leak (copper washer not installed new on Cam Chain tensioner on forward bank) and immediately sorted me a loaner to get home, airfreight replacement 'kit' from Italy arrived and started Friday, got the bike back Monday, fully serviceable and immaculate. Very good service and support, in the event of a bike problem. Hope it continues. I couldn't get booked into SMC until the END of April though, hence went to Leeds!!!
Crikey! Glad you got sorted though seems as though the dealer networks as a whole do care
Great video. Loving the balance. Loving the channel. 👍
Thanks Mason. Appreciate you taking the time to say that 🥰
Good vid, I've just picked up my v4 Panigale and I'm at 200 miles of the run in
Thanks mate. Make sure you get them to double check chain tension. Mine was super loose at first service. Think that caused the fear shift issues.
That is awesome service from the dealership
Completely agree mate 🤗
While I’m not a fan of Ducati I am a fan of the way SMC handled that. It’s beyond impressive. I don’t know that you could have a (unscheduled) bike picked up, serviced and then delivered in the same day here in the US. You can’t ask for more than that.
I know mate they really looked after me. Customer for life now.
@@mostlymotorbikes I can understand that. I would be too. Customer service like that should be rewarded.
Imagine buying a 20 grand bike and their service hangs up on you. I hope they sort that out, you dont support high dollar or any price products in that way. Glad it was sorted out
Thanks for the support mate 🙏
Hi Dave 👍🏻. Good on SMC 👏🏻👏🏻👏🏻👏🏻 that’s how dealerships SHOULD deal with problems. Glad it’s all sorted now 👍🏻
Exactly Adam. Appreciate the positivity 🙏
Great video mate. I like the chronological style. Feels like we were going on the journey with you. Sounds like you've got a great dealer there. Worth their weight in gold when you can find them imo. Idk though man for the price of these bikes I'd want to have more of that emotional security around it's reliability. I know all machines break but there's definitely a psychological aspect to how we relate to our bikes and having a problem free first 6k goes a long way in seating it as a companion you can count on. It is a beauty though! Keep up the great honest content.
Thanks Simon and completely agree. Let’s just hope it’s a gremlin never to be seen again 🤞
Happy days. Lovely pair of Italian stallions 🏍🏍👌🏻
Thanks Scott! Appreciate the support 🙏
Great vid 👌🏼. Good to no they sorted it. Them mirrors are over £300. So that s nice of them .. should aways get break down with insurance ..
Thanks Gary for everything!!! Yeah the mirror replaced was a really nice touch by them.
It’s frustrating to not be able to get Ducati road side assistance because machine is machine will brake ,but in the end Ducati has to make sure their road side assistance is 24/7 as that can be happening in middle of the night too. Never the less thank for the video.
Welcome mate. Thank you for watching.
Thanks for Sharing mate 🤝 hope you will have a safe and problems free rides for years to come. But if issues kee coming with Ducati just file a consumer complaints and have a new 1 cause some bikes get unlucky when designers and assembly line personnel come to work right after a happy hour 😀 so Far I Love my 2019 CB1000R that I bought cash $10,650 out the door from a dealer in Ohio, it is brand new zero miles 😎 Honda & Triumph are my only favorite bike brands 👍 Realiability & Design
Hi David, great news your bike was fixed so swiftly. It often turns out to be a 50p part at fault - it happened to me once, with a brand new Alfa Romeo & a dodgy lambda sensor. I absolutely agree with you on the following points too -
1). Customers will buy again if an issue is resolved swiftly & courteously. When I was in sales, the figure quoted was 84%, so customer service is not a cost centre, it's a sales opportunity.
2). Things break, it's life and everyone's products are fallible. Glad you got over it so soon!
3). The real villain in the piece is the contact centre operation and its complete failure to support you. It's not the agent answering who's at fault, it's the processes of the outsource company handling breakdown calls. They will answer breakdown calls for multiple vehicle manufacturers, with a unique number for each of them. The fact that your call flashed up as 'Vauxhall' is either poor programming or Ducati has published the wrong number. In addition, because your wait time was unacceptably high and the agent didn't know their organisation handles Ducati breakdown calls and was unable to escalate your call to a manager who might have known this, it smacks of inefficiency, poor training and low investment.
Why am I banging on about this so much? Because I sold contact centres worldwide for over 20 years and it doesn't have to be like this!
David, may I suggest you escalate this to Ducati UK? Their brand is being unfairly damaged by episodes such as this. Now go out & enjoy the beast some more!
Firstly thanks for the support. Really appreciate the positivity. Secondly, thanks for sharing your experience and advice. It’s certainly been escalated to Ducati and I think it was just a “bad day”. We tested the number since and got through immediately.
Really appreciate you taking your time to write that 💪🏻🙏
Glad it worked out for ya in the end
Thanks Mark. All sorted now 🤞
That's Vaxhaull Assist is a joke tbh... Guess Ducatis never break down so people never call 📞🤷🤣
Haha I hope I don’t need to call it again put it that way! I know they have a reputation but it’s just an irrational itch I need to scratch at the minute. I’m weak 😂😂
Great vid 👍. Fantastic customer service but exactly what you should expect on a 20K bike 🏍️. I've just had my TFT dash replaced on my 18 month old Street triple RS as the bike wouldn't start but the shop wouldn't pick it up & it had to go back twice! Luckily Triumph assist was able to arrange it 👍.
Nice one mate. Thanks for watching and I agree. Sorry to hear about Triumph :(
Amazing service from the dealership !
Completely agree mate. Customer for life now!
had one nightmare broke down 5 times goodbye got a tuono factory now amazing
Awesome bike. Sorry you had issues.
things happen, but that's top service. good to see!
Exactly mate. That’s the point of the video. Glad you took that from it 🥰
@@mostlymotorbikes definitely mate. came across really well for the dealership
@@InvisibleJiuJitsu 🙏❤️
Exact same problem. Got the bike brand new 3 days ago (2020 model). 170 km on the odometer and the engine light came on and it stays on.
Also the quickshifter occasionally doesn't shift down at lower RPM (around 4000). Gear sensor showing the dash character instead of the actual gear number and the DTC and DSC labels flashing. Occasional power cuts when cruising or accelerating. All kinds of crap :D
To be fair I had this fixed then two years of problem free riding
Gear position sensor issue on mine too. Happened at Silverstone for me. Going in to be swapped end of the month
Should be a simple fix pal 🤞
Yea, 1.5hrs that’s all.
It’s a Ducati, what do you expect, glad all was good in the end though, decent costumer service too👍🏽
Haha thanks mate 🙏
Ive never had an issue with my V4S Panigale and I know heaps of owners who have had trouble free ownership.
I think the days of having an unreliable Ducati are behind us. They're just as good as any other company now
@@RobertPaulson87 fingers crossed 🤞
Now that’s great customer service! Glad it all worked out!
Thanks mate completely agree
Ducati dealerships usually have great customer service and thank God for the 2-year warranty. By the bike you'll be glad you did.
Happened to me with a new s1000rr wouldnt start one morning was pissed off it was only a few weeks old at the time .you would be frustrated at the time because it never happened before with me it was my first new bike.buying a car is less stressfull. motorbikes can be a big pain when things go wrong and least when u expect.great u got sorted no worries .great video
Thanks mate appreciate the positivity 🙏
I have the same issue, I'm hoping it's as easy as that,great video brother, than you.
Stay safe riding.
Thanks my man. You too 🙏
Great to see top notch customer service and that they replaced the mirror for you as well. hope it's sorted now. Was surprised it was just a sensor though as it didn't seem to be shifting correctly on the footage which to me would mean a mechanical problem. Id have thought a sensor would just throw up weird stuff on the dash but not actually affect shifts? Fantastic bike all the same and bet you can't wait to enjoy it some more 😃
Been fine since mate so fingers crossed. Yeah cracking service.
Mostly Motorbikes Thats good to hear. Looking forward to some more content with the bike!
@@cromium1718 🙏❤️
just watched the video mate , don't worry these things happen, you are luck they happen during warranty period
Yeah done 300 miles on it since and all seems well 🤞
These things happen, at least you were taken care of. Not the first time I’ve heard of someone breaking off their Panigale wing mirrors though. Ducati really need to sort that, I mean how hard can it be to put foldable mirrors on there. Inexcusable on such a premium brand.
It’s just one of those “Italian” quirks I’m afraid
Surely Ducati Assist need to get their act together, agree, BMW Motorad are by far the best aftersales, having used them at home and in Europe.
Yea it wasn’t awesome but I’ve tested it a couple of times since and got through ok. Hopefully just a bad day for them 🤷♂️
Great service from SMC, Ryan is a gent. looking at some of those roads it looks like you're quite local to me.
Agree mate. I live just off junction 31 pal
@@mostlymotorbikes Aston?
@@dazzx10r near enough ;)
The starter sprag on my Dragster RR cost me a $600.00 towing bill...
Ouch
Mate I think we should meet for a ride one day as we don't leave that far a way but glad smc sorted your bike out mate
100% mate. Thanks for watching
Gear selector sensor gone. Happened to my 2020. Apparently there is a recall the parts are sitting at my dealer. Bike goes in next Tuesday. Engine light on neutral and that sign flashing. Apparently gear position sensor is a common problem. Fails under heat.
My bike has 9400km I ride hard. 200 km that’s kinda ridiculous.
Thanks for advice. They reset the error and it seems fine now. Had first service and chain was really loose too. Feels perfect now fingers crossed 🤞
@@mostlymotorbikes I also recommend you change the chain. Had my chain snap on the highway last year. 5000km pretty crazy. Caused some damage. I’m glad you had a good experience with your dealer. Not so much for me. I own a 2015 899 as well. Been riding that this week. Honestly this V4 has its headaches. But I love it. Prolly would do it over again if I had the chance. My friend just bought a 2021 white V2. Got tired of everyone drooling over my Ducati. Had to jump ship on Yamaha come over to Duca Bike.
@@redzrr5513 yeah there is something special about then to be fair.
That's cool they replaced the mirror free of charge oh, there's only two kinds of panigale V4 owners those that break their mirrors and those that are going to break their mirrors it was just a matter of time, at least your first mirror break was on ducati's bill, and now you can sell them after you get your block offs in different mirrors. I'm glad everything worked out okay bro oh, I'm going to subscribe to your channel for sure.
Thanks mate appreciate the support 🥰🙏
Wonder if you would have got the same treatment without the TH-cam channel 🤔... still can’t argue with the results 👍🏻
My channel isn’t big enough for special treatment mate. They really are just an excellent dealership.
Common problem with the mirrors unfortunately. They snap really easy because they don't fold and the plastic is brittle. Did my first one last week so I'm in the middle of replacing them. Top dealer service from SMC there. My dealer Ducati Leeds are the same and have had my business many times for it like you say.
Exactly mate. I’ll buy more bikes from them now 100%
Engine check lights do not mean your engine is about to go pop or get damaged. It just means you have a sensor out.
If your engine goes pop the engine check light will happen afterwards!
I see engine check light on a 25k bike and a little poo comes out 😂
😂🤣😂
My streetfighter V4s is in the garage at the moment, with the suspension light showing an error, but I’ve had a few gear change issues like you have and I thought it was me also , I have changed to race shift and that seems to be better, so it could be me. My dealer has been good also, but my dealer is a 45 minute ride each way, so it’s a pain .
Sorry to hear that mate let me know how it goes.
congratulations 👏
now for sprint filter and terma🥰😍👍
What’s a sprint filter?
@@mostlymotorbikes sprint filters, its the best air filters for ducati especially for the v4 ul feel the deference in the performance in case ur interested enjoy
@@LKESBO thanks pal
I think AMC and Ducati are lucky to have a very understanding, philosophical customer.........think I would be pushing for ??? a new helmet....well maybe a pair of gloves.....@20k is just fixing and returning okay? while I'm on how does a sensor affect the mechanics of the gearbox? Did they explain why it jumps out of gear.
It looks like the chain was really loose when sent out which caused the jumping which threw up the sensor error code
My Ducati panigale V4 s just did the same thing I have 350 miles still inside of the break-in.. have you had any more issues with that problem after they fixed it?
Sorry missed this. That was only issue I had in two years
Great video. I had the same issue with my 1299s. Unfortunately didn’t have the same great customer service to match your experience
Sorry to hear that mate. Did it get fixed?
@@mostlymotorbikes yes after them keeping the bike for almost a month lol. I’m in Miami and it’s only one dealership in my area so it’s always slammed with bikes.
@@cecilmack3 I was feeling sorry for you until you told me you lived in Miami! 😂😂😂 lucky bastard 🥰
By default when you have a camera in your hand do you just walk around anywhere and everywhere you can.. get dizzy with the camera moving all the time 🤣🤣
I can’t help it mate. It’s same when I am on the phone I just have to wander. I’ll try harder 😂
@@mostlymotorbikes Just messing.. do your thing.. atleast Dealership helped ya out 👍🏻
@@kalheer yeah they were sound as a pound to be fair to them.
I got dizzy too
@@philbeele8504 haha I can’t sit still. My bad.
Imagine skipping the video to hear "dropping the kids off!" 🙃
Hahah serves you right for skipping you naughty viewer 😂😂🐣
@@mostlymotorbikes oh no I was a good TH-cam follower and watched it all 😃 nice to see decent service from dealers too
@@Ducatijay72 haha thanks mate 🙏
I started watching with hairs stood on end with trepidation. I have just got a V4 Streetfighter so similar motor/gearbox. Great to hear about the customer service being first rate. I have rejected a BMW car in the past. BMW uk were atrocious but fortunately the dealer was spot on. I have dealer loyalty now because of that. Hopefully it’s all sorted for you now. By the way, what is the number to dial for recovery?
Yeah exactly mate they have a customer for life now!!! 0800 553388
Great customer service from the dealer! Was there a resolution to the Ducati/Vauxhall assist situation?
Not really. Vauxhall and Ducati share an RAC phone number. Tested it a couple of times since and got straight through so hopefully I just got a bad day.
What's going on with Ducati...Paul Thorpe watch dealer channel just bought a miltistrada v4 s and has handed it back already with loads of problems 🤔
To be fair there has been a recall on that bike that’s only affected 40 bikes.
Hi dude. I have a 2020 panigale V4s brand new that I picked up in March and I had a problem after 80 miles it started jerking and cutting out but would be fine after a few minutes of turning it off and back on. It happened about 5 times in a row and I was far from home and I decided to call the Ducati assist number given in the handbook for the uk. And if I dialled it as it was written it would go through to nothing like an unknown number. I then panicked and tried other variations and I also got put through to Vauxhall assist and they told me they have nothing to do with Ducati. It was so frustrating as my dealership was closed that day and I was trying to get help for over an hour. Luckily by that time I managed to start the bike up and it was completely fine after that. I raised this complaint about the recovery number for the uk not working 3 times and I reminded them on my visit for the running in service a few weeks ago and they said they would inform the Ducati rep. I really hope something gets done about this and that I don’t get ignored. I do not expect to pay £25000 for a bike that I kind of expect will break down at some point to find out that the Ducati recovery number doesn’t even work!! It’s been over a month since I mentioned this mate.
Funny enough I am a senior technician at bmw. So I repair them faulty bmw cars of yours😂 small world
Yeah it’s all good the dealership being great but they only open 5 days a week. What about the other 2!!Ducati need to sort that out.
@@mostlymotorbikes fingers crossed we dont have any more issues but its nice to see you take the positive side from it. and i do agree the help you get from the workshop at ducati is superb
@@SuperBikerGP2T 🙏🥰🤞
Wonder how many gearboxes have suffered premature gear teeth/selector wear from quickshifter faults !. Thankfully , the sudden drop in gear ratio didnt cause you to have an accident !!. Even an old git like me still has the strength to pull the clutch lever in ........
Haha never had these fancy toys when I started. Clutchless upshifts and throttle blipping
you said things break it happens! you wouldn't say that if you were in a plane :)
This is fair 😂
Let's hope it's not the start of things to come. Mine went back to the dealers 4 times for over 2 months. 2 different dealers. Ducati uk were completely useless. It was a nightmare
That’s a shame mate. I can’t comment on that other than my own experience which has been amazing so far...🤞
I'm about to pick up a v4s in a few weeks this got me nervous not gonna lie
Mate all manufacturers have issues. Don’t let it put you off. The point is, they have excellent service and got me sorted immediately. It’s a positive story if anything.
always buy 2 Ducatis that way you’ll always have one that’s working get both the same color so the neighbors n your mates don’t know what happened 😳
@@markinFL333 this is an excellent idea 🤔😂😂
Thanks for sharing David MC garage 5 star 🌟 but Ducati assist(recovery) is a worrying !! Did yo manage to speak to Ducati uk regarding road assist??
I raised it with the dealer and we did a couple of “test calls” and got straight through. Think I just got really unlucky on a bad day 🤞
I'm driving also a V4 2021 MY and had the same issues with my gear indicator sensor in 4th, 5th and 6th Gear at constant speeds around 6000rpm. My Dashboard showed the gear as a -- the neutral lamp went on and some triangle engine light turned on. After a seconds all went normal. This happened to me while driving in these gears quite a few times, lets say in 20 kilometers 3-4 times.
Went with my bike to Ducati and they cleared Error Codes and did an Update. I'm not quite sure about what they did exactly. They told that this is known and there was a new Update for the Sensor.
I was surprised watching you with the exact same issue on the same model year.
What was the solution for your Bike?
Great Video, thanks for sharing your experiance.
They said exact same thing to me mate. Seems ok now. Only popped out if 6th once in a couple hundred miles. No error codes.
This is shocking from a brand new Ducati but not entirely surprising. You call them 'Heroes' (Ducati and SMC) but I disagree mate, they were just doing their job, it's the absolute least they could do. You had every right to be pissed off but I'm also glad you got it sorted.
I think all brands have issues mate. I’ve had various different bikes over the years and had issues across the board. The roadside assist thing was apparently a bad day. We shall see....
@@mostlymotorbikes Yeah, fair enough. Hope you can enjoy the bike more now, they are a hell of a thing. As is the Aprilia.
Been going to smc for years never had a bike of them but they look after mi fatboy an vrod like they are made of gold recommend them very highly
Yes mate agree. Very good service.
certainly sounds like a DUDcati story !!!
😂😂😂 hopefully not
Did you get any clarification as regards to the Vauxhall/Ducati Assist in case you need recovery in the near future?
We have tested it a few times since and it was reported to Ducati. Been able to get straight through since so hopefully it was just bad luck day.
What was the outcome on the recovery service and what if you need to call them out gain?
We have tested it a few times since and got through each time. Looks like I just got a really unlucky day and maybe someone new on the phone lines. Fingers crossed 🤞
My experience with BWM was rather different to yours :-(
Why? What happened?
How long have you got? It was actually the dealer that was the issue but BWM just paraphrased everything they said. I may as well have got to a lock up behing te railway station. This was BWM GB though
@@stevepovey2489 nightmare mate. I’ve heard a few stories about BMW though being honest. All brands have issues though I guess
It was a repair they totally screwed up. I won £4,800 out of court in the end but BWM just supported their dealer all the way through, never again.
@@stevepovey2489 atrocious mate! Glad you got your compo! Bravo 👏🏻
My 2020 v4 Panigale rear brake stuck on till the disc went blue and gold and pads cooked , no indication of why or how and I have been waiting over 2 weeks for a Ducati dealer to collect mine , wont be able to collect it till 19th April and that's over a month without my bike to ride , Ducati assist isnt picking up and just nothing , my dealer I got it from are not interested and my " local " dealer aren't really either. Wont be buying a new Ducati again that's for sure and mine is all paid for so can't even reject it . NOT IMPRESSED WITH ANY OF DUCATI AT ALL .
That’s terrible mate! Have you tried to contact Ducati Uk?
That's my next move .
@@advmatt1250 good luck. Let me know how you get on.
Respect! I would be less forgiving, and I paid my dues because I owned a Multistrada with software problems. Luckily it got sorted but still, there is no plausible explanation why it happened and why the 24/7 assistance cock-up took place?
Just a bad luck day with recovery I hope. Couldn’t ask for more from SMC but the Ducati infrastructure support was a struggle bus that day. Hopefully I don’t need them again 🙏
@@mostlymotorbikes Yes, it's nice to know that you have got a good dealer behind you. Rest assured: I know for a fact that Ducati Customer Care UK is run properly because I dealt with them before (Tony Cowley is your man).
@@dutchymarc good to know pal. Cheers.
What about the breakdown service number? If anything is related to Vauxhall it is worth getting rid good dealer or not. SMC need to be good as Ducati recovery is rubbish. Certainly would put me off Ducati.
Vauxhall and Ducati share an RAC number mate. They are not related I’ve since found out. However that doesn’t excuse the amount of time I was kept on hold and left at the side of the road. Need to put that down as a one off though and SMC couldn’t have done more.
I had one Ducati, great bikes when they work but I’m an engineer and sorry never again
I am the opposite of an engineer. I can barely work a socket set 😂
For this price, they even need to give you a gift !
Haha that’s fair
@@mostlymotorbikes I have bought this V4S...after also a lot of trouble with my XdiavelS 2018 rear brake...I’m concerned about the after sale somehow.
@@remykurtz6908 hopefully will all be ok mate
They did, a free mirror. They are about $200 USA.
U should off used up map honestly. Ecu flash like Brent tune is bad for the engine besides u probably got 16k miles on that what happened u got used bike when previously own didn't took properly care .so stop bs i had zx 10r 2018 and bmw s1000rr 2020 a lot of electric problems. 😅
That makes zero sense. I got the official Ducati map. Was nothing to do with that, it was a sensor.
Love the look and sound of that bike but the wing mirrors on that bike are poor! (Both looks and quality) can't fault service like that, I would buy from them after this.
Thanks mate. Yeah even the most beautiful things have faults. Chocolate wing mirrors are Ducati‘a 😂😂😂
Good dealer service that but that breakdown service using Vauxhall is shite. Don't know if SMC are aware you have a U Tube channel ,but think that may make a big difference.
Mate I’m so small it makes no difference. No one cares what I say 😂😂
Mostly Motorbikes . I think you'd be surprised . 2.37 k subscribers care what you say and that's a lot of potential customers. Myself and two friends had Tuono v4 factory's from a dealer near to you and all got rid of them due to bad customer service and bike faults. Hope all goes well with your Ducati from now on .
@@darrenbutler160 thanks mate. Really appreciate the support. I’m glad you care 🥰 at least someone does 😂😂😂
I have 2 yamaha and 2 Hondas no problems whatsoever...
Ducati is not a reliable brand...everyone knows that...i've been ducati fan and user from since the 90's ....i love it but you gotta know before u get one....it's gonna fail...in time
I kept it two years in total and to be fair this was the only issue I had …
Warranty claim with Ducati brake vibration they authorised the discs but declined to authorise new pads, bike had done 2k lolol was not impressed .
I can imagine mate 😢
It’s not good enough, the manufacturers need to start applying a bit of quality control. Any electrical or mechanical failures should be ironed out during the development period for the bike. These are not cheap toys it’s bloody expensive hobby. TH-cam is full of expensive bikes having problems. The worst thing is that the manufacturers know they have issues but keep banging out the bikes. How about stopping production, rectify the problem and start again or send replacement parts to the dealers so that they can do rectifications before the customer has to become a development rider.
@@tracer1127 that would be a perfect world mate wouldn’t it. Harsh reality is, it’s cheaper and easier for them to just fix the issue in the dealerships. But that just puts the dealerships under pressure
@@mostlymotorbikes Perhaps the dealer franchises should get together and apply pressure on the manufacturers to improve quality, because as you say they are probably the ones getting it in the neck, not the factories making the bikes. It’s in all of their interests to improve quality as this will avoid bad press and increase sales. The manufacturers should have a whole team that just check reviews from real riders like yourself and take note.
@@tracer1127 really good point 💪🏻
Get Honda, no issues
Absolute nonsense. And Hondas are boring
i wish you all the best my friend but you may need to seek some medical attention. sounds like you’re in the early stages of “Dudcati denial syndrome “ a common condition for new Dudcati owners. it’s brought on by the red paint and roasted balls from the exhaust. .... good luck.and best wishes 🥸
😂😂 maybe you’re right 🤷♂️🤦♂️
Have you ridden it at night yet? Whats the headlights and dash like when dark?
No I haven’t mate. Will let you know.
@@mostlymotorbikes many thanks. Im 99% set on getting one but wanted to check
@@robertbelcher9812 do it mate you won’t regret it
Robert Belcher headlights are the best I’ve ever had, high beam is like a spot light! Dash is great. I’ve clocked 12500kms on mine and I love it. You won’t regret buying it
Gotta get a Japanese bike.
Looking at a zx10 soon mate
Ducatis are a pain in the ass
And it's Aprilia gets the bad press.
They all have faults mate. All of them. It’s how they are rectified that matters
@@mostlymotorbikes True should have watch the whole video first lol.
@@zxgeorger 🙏🥰