Medical Record Submission Process

This video will go over the medical record electronic submission process for appeals and quality of care complaints. It discusses how to upload the records as well as the sites to do that. It also gives guidance to providers that continue to submit medical records through fax, including information about the bar code fax cover sheet. Visit www.keproqio.com for more information.
Publication No. R146810-131-11/2020. This material was prepared by Kepro, a Medicare Quality Improvement Organization under contract number 75FCMC19D0069 with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy.