Why would you wire hundreds of thousand of dollars to a bank in Hong Kong & China, when Amazon is an American company with its head office in Seattle, Washington.
Because old ppl come from a time where way more folks were honest. They trust. The high lvls of deceit coupled with a technology they barely grasp mentally makes them prime targets. Remember, in old days many times a deal was sealed with a handshake and nothing else. 😢
@LisaG442 Oh, I get it. My Mom things it's so bad when she hangs up on someone. I tell her that's what she should do. She did get better with not answering the phone, though 🙂
They are trying to make it look like an elderly abuse, but they went to different branches to wire money and that too outside the country and that too thousands of dollars for a seemingly $2000 fake transaction. At some point they should have stopped to think that wiring money out of the country for fixing fake Amazon transaction is not making sense.
The banks should provide more oversight. It’s not asking too much. An old person walks into a bank and wants to transfer a lot of money to foreign countries known for scams then the teller should ask more questions.
Man, this one hit me in the heart. It's reminds me of my aunt, who is an incredibly giving person and donates more than anyone I know. Sometimes her kindness is taken of advantage of, and it makes my blood boil. Thank you guys for saving her $980,700. You dramatically changed her life for the better. The scammers don't stop after 1 success. Thank you, thank you, thank you Nicholas and *Universaldispute* on the internet team. You guys are heroes to me. I'm just so happy this dudes is coming back stronger than ever and i can't begin to express how excited i am for the future jobs. i love these guys so Dearly
Yes it is their fault, they have to monitor your transactions... Bank of America is very good for keeping up with my transactions. I really appreciate them... Chase sadly there just to collect your money...
Exactly. But what makes this case particularly stands out in sheer ridiculousness is them sending out almost $700,000 dollars just to correct a $1,500 mistake...lol
This is NOT their mistake made by their own! This is a SCAM! SCAMMERs exploit complicated/confusing systems to SCAM uninformed/old people. Blame such systems being shaddy/confusing unnecessarily for crooked to take advantage of, don't blame their victims!
@@Western_ENT Yes, it is their mistake. Learn how to take accountability for your own actions and if you don't want to get caught with your financial pants down, then educate yourself to not fall for evil people's bullshit. Nobody stuck a gun to their head to transfer money over - they did it on their own accord. CASE CLOSED!!!!
@@musicoldies83 you're exactly what's wrong with lawmakers these days, narcissism/psychpathy at its best: "nobody puts a gun in your head blah blah blah.." = you're defending SCAMMERs, CHEATERs, LIARs, and blaming their VICTIMs.
"The bank should have asked me more questions" No dude, you're the one who should have been asking the questions to uncover the big costly sham that you ultimately got duped into.
EXACTLY. I got a similar email from Amazon saying my subscription had expired; but they are giving me three months free. When they asked me to pay .99 cents after saying it was free, I immediately called Amazon. Turn out it was a scam. How could anyone disburse huge sums of money without making a simple telephone call to the company involved. Stupid is as stupid does.
I usually feel sorrier and angrier when scammers target older people, as sometimes, they are not as savvy with technology, but the actions of this man are right down irresponsible and stupid. No common sense whatsoever.
Our brain degenerates as we age, some faster than others so the thought process and decision making ability will not be the same. I'm already seeing it in my mother, she has forgotten how to use a simple calculator, repeats the same stories often and forgets things all the time.
I'm 70. My entire working life was done with computers and I "grew up" along with the technology. I don't understand the excuse of :"Oh, I'm old, I don't know anything about technology". I always wonder where these computer illiterate people have been. Unless you're 90+, there's no excuse.
apple has a scam calling feature in there phones were u can block scam callers it goes right to voicemail every time been doing this for a while now.i use to get tons and tons of calls of these losers a day and now since apple made this new features and they update the security I dont even see scam calls now.long term if apple and many other companies start to do these features it will be extremely harder for these scammers to happen .
The name and number that shows up can be very easily manipulated. They can make any name and number appear on your caller ID hiding their actual number.
If I don't know the phone number or the name, I don't answer. If it is important, they will leave a message and then, I will decide whether or not to answer. Just use common sense.
I'm sorry.... You've been living on Earth for all these decades and you can't believe someone would lie with that level of bad faith? In what bubble have you spent your life?
My father got scammed 5k when he wired a scammer that money as a processing fee to collect a million dollar sweepstakes win. He got what he deserved for being a greedy bastard. Why would I blame the bank for this? I blame him for being greedy
@@Flashyfinancier Yeah, it's like no one's heard of that one before, c'mon! There's certain scams that have been around before any one of us was born and yet people keep falling for what you would presume to be a completely well known scam.
@@wisdomlounge4452 the funniest thing must have been the ecstatic look on his dad's face when he wire transferred 5 grand to some random dude in China while he was patiently waiting for his million dollar payout. But after 3 or 4 days he must have thought...wait a second, what if they dont send me anything?
It doesn't matter what new scams appear, they almost always have the same red flags, such as that one about sending money to get money. The other mistake made, also relevant when it comes to other scams, is not contacting Amazon directly. By directly, NOT the number provided by the scammer but by going to Amazon's site and looking for their contact them section. The daughter says it was a sophisticated scam but none of the things in the scam were unique tactics. The "let us have remote access to your computer" tactic was one he should have known about as being dangerous. In his line of work that's what he commonly does and his company would have surely briefed him about not giving authorized people remote access to their computer (which, by extension means he should have known that it would be a terrible idea to give someone he doesn't know remote access to his private computer.)
My heart goes out to the elderly couple I have received similar scam in the email, but never replied to it. I wish i had 700 grands to be scammed to be able save that much amt of money is not a easy task. But I would just keep the money. Their daughter was a Big No help at all. She could've inherited that money. She actually encouraged them to go along with the scammer. A huge tragedy 😫
Seriously. I can’t wait for society to finally dump the idea that wealthy people are smarter than everybody else. Hopefully this video helps people see the truth. People this stupid don’t deserve to relax with $700k in their account while actual smart people are out here struggling to pay rent. It’s infuriating, meritocracy is such a scam
He sent money for 8 days and I find it strange that he never said anything to the daughter about it. And, people always say that the bank or whomever should have stopped them. But, if they had, they would have told them to mind their own business and been furious about it!
Respectfully, this couple needs to be evaluated for early signs of dementia. I wonder if this gentleman would have been so trusting had this happened 10 years ago. I'm sorry for their loss.
If I were a bank employee and an elderly person came to me and asked to wire transfer a large sum of money overseas, I'd at least warn them that it could be a scam and advise against it. If they still insisted on with the transfer, I'd have them sign a paper saying that they were warned of the dangers and decided to ignore the warning. If it were clearly a known scam, I'd refuse the transfer.
No way should a bank be responsible. You’d start complaining banks are getting into your business or delaying your transaction once they put on procedures to slow things down. Anytime you have a transaction higher than a threshold, you should stop and think before completing it. Scammers are every where, it’s ridiculous to hold someone else responsible for your gullibility.
You talk as if they don't have access to the account owners in HK like they do in the US 🤣 In fact, the requirements to open an account is even STRICTER overseas than in the US. So, ask yourself that same question with 2 US bank accounts instead, and youll get the answer!
Great work, Exelasupport! I'm so glad you're dedicated to fighting against scammers and protecting the elderly and the general public. Your efforts are truly commendable and make a real difference. You deserve recognition for your work in keeping us safe. Keep up the fantastic work!
Im 65 and never trusted anyone I myself did not contact, I NEVER respond or even open strange emails, and never pick up phone if number is not known, I get at least 6 calls a with hang ups ( when im home I hear) if its Soooo important leave a message. Its a Shitty world, Trust nobody.
@@bambinaforever1402I'm a therapist and I NEVER answer if I don't recognize the number. They can leave a message if it's real. No way am I answering random calls. What is this?? 1974?? 🙄🙄
You are right. You can't even trust bank personnel anymore. Three times we have had inside jobs done by bank personnel! Accounts that were never used that only the bank had access to. Truly can't trust anyone you don't know and less than half of the ones you do know!
I just heard about a 76 year old man who sold his house for $800,000 only to lose the money within a week. He was told he won $17m in sweepstakes, but before receiving the money, he had to pay taxes on it. And so... he conveniently transferred his life savings to a stranger without talking to anyone. I feel sorry for him but that was greed written all over it. Even at 76, use your brain! 😡😡😡
I’m still trying to figure out the logic of $690K in shipping costs, paid to a third party, days after an order was placed… Bizarre and unfortunate, but why pretend the bank is in any form responsible for your purchases and instructions. Scammers found a mark.
Their own ignorance and stupidity. Wire Transfer should have tipped them off something was suspect. They should have contacted Amazon directly from the Amazon site. NOT from some email. Some lessons are learned the HARD way.
It's terrible but this man has a nanny state mentality. That is why he felt confident to do something so outrageously stupid. Now it's his bank's fault? People wire millions of dollars every day. True the bank needs to have a conversation for anyone wiring over $25k perhaps, but this was his own doing.
In believable. Don't answer questions so If you didn't Make The call Plus I hate Banking on the Phone I Wld. Not give Ppl access to my computer Files or sine on And I can And Older Crazy 😧 sad😢
correct My friend was getting text from a very beautiful girl - he was super excited to have her as her girlfriend for a long time I did not want to 'break his bubble' and tell him she does not exist they are probably Nigerian scammers then one day he tells me that his remote girlfriend wants him to invest money in a Bitcoin project Then I had to tell him that it is scam do not talk to 'her' My friend though I am jealous and no longer talk to me as often as before Moral of the story -- there are people out there who would hate YOU for pointing out any scam - you can not protect them
How is that scam “sophisticated”? Scammers send a fake email claiming you made purchases from Amazon. Instead of logging on to your Amazon account to see if there’s anything there you immediately trust the scammers, even though their behavior is full of red flags e.g. calling you multiple times a day, and then you wire hundreds of thousands of dollars to Asia because someone who’s identity you never verified, told you to? That’s not sophistication on the part of the scammers, that’s complete naïveté and dare I say ignorance and lack of common sense on the part of the victims.
How could you ALLOW an unauthorized person to get control of your computer?? Gift cards, wire transfers to foreign countries, persistent calls, coaching........these are all red flags! They should have known better.
Being elderly does not mean you are not responsible for your actions! Who in the world goes to his bank and wire transfer his life savings to Amazon in China!
I just did a $200K transfer today on the phone with my bank. While I got a little frustrated that they asked me about 10 questions to confirm who I am, I understand they need to do it. They do not however ask where the money is going. They ask for a reason to put on the transfer. I think banks should as a policy remind people that there are scams when large transfers take place, but they are not responsible for people being stupid.
There need to be safeguards in place for elderly because it seems like some of this might be signs of early stage dementia or cognitive decline? Maybe adding a password or emergency contact/alerts to verify the transfer over certain amounts? I don’t know what they can do to save people from themselves but the scammers are stealing billions out from under these people.
That’s probably why the scammers had him go to multiple banks to do smaller transfer to lower suspicion. This man should’ve doubted the scammer when they had to coach him how to request the transfer
@JohnnytNatural If an AI mimicked my mom's voice I would say - "Mom, do I wire this to the Bank of Heaven. And what exactly do the dead do with money?" I work in AI. Nobody gets my money without lots of proof. I have wired my two sons about $275K in the last 6 months for some shared investments. AI is good, but it does not know their life story. Neither son does social media for AI to mine and I have lots of secret questions only we know the answer to.
The banks do have these signs and so does Western Union and MoneyGram, but idiots like him don’t read that shit. Banks and other entities also mail you and email you warning letters of common scams, but people don’t pay attention to that crap sadly. Then you have people like him that lack critical thinking skills severely and can’t see the scam for the pile of horseshit it is until their money is gone. Then folks like him blame their idiocy on everyone else but themselves.
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It appears so. They couldn’t even tell the story themselves. My parents are elderly and I have talked to them about these scams. It’s definitely our duty as family to make them aware.
I thought I was the only one that has got a lot of those in the past...but I never responded cause I knew I ordered NOTHING on Amazon. But I did check my account to see if there was any funny business..and saw no such thing
Are you kidding? The bank should have asked me more questions about what I was doing with my money? Wiring money to Hong Kong? Where was the daughter during all this? These people need a conservatorship. Not a fan of Chase, but they did nothing wrong.
Dude, I had one of these scammers send me email stating I ordered such and such amount of crypto and they included an invoice for $758.00. I knew it was a scam from the moment I read it. If you never ordered it then it’s a scam. No need to call that number and to straight things out. Just delete it. I did just that, deleted it. They should of done that too.
No, it's NOT the bank's business with what you do with your money. That is why they don't ask. If I have to wire money for a business deal that's under NDA, it will be a violation.
@@untouchable360x banks do like to verify certain transactions though, they don’t care about the transaction itself, but they will contact you by phone or text to confirm. The huge difference is, they will not ask for anything beyond confirmation of your date of birth and name. Remember, these people are literally running your account, they don’t need your passwords or pins in order to help you out, they will ask the bare minimum questions
I recommend watching Trilogy Media. They often show the scamming process. This process unfortunately includes them urging people to do something quickly and to not trust anyone less the. This is often while threatening the one being scammed with legal action, arrest, not getting back a larger amount of money (that the in reality never stole)
The story said this scam was sophisticated. It doesn’t seem that sophisticated. Even the daughter is blaming the bank, I bet these same people scream personal responsibility when it comes to politics
ive lost $200k in the stock market in one hour. I think I can relate. but pay attention to what I wrote - I wasn't commenting on the loss but rather that they didnt take personal responsibility. do you think i blamed the stock broker that day, no I took personal responsibility and went forward. @@N8turenut
Boomers bought their house for 30K in 1974 and ran a "small, family owned business" where they paid their employees barely more than minimum wage and fired people for calling in sick.
It's called WORKING and SAVING since we were teenagers. It's also called investing, living within our means, and smart money management. It's also not having more kids than we can afford. Some people just love to buy unnecessary stuff and accumulate debt. 😢
@@Flashyfinancier I'm not missing anything. You asked how people accumulate that much money and I told you how, at least from my perspective. I am not as old as these people, but I am very careful with what I have built.
There are stories of people going to news outlets for help and being successful. The problem here is they are going after their bank when the bank literally nothing to do with their problems outside of being their financial institution.
Are you kidding? The bank should have asked me more questions about my money? Where was the daughter during all this? Wiring money to Hong Kong? These people need a conservatorship. Not a fan of Chase, but not their fault.
They should of just deleted that email from the get go. I got a similar email stating that I ordered crypto and that my invoice was $758.00. I checked all my bank and credit card statements and no such order took place. I deleted that email and never called that number. They should of did the same.
I got an excat same scam from Amazon. Said I ordered 1500 iPhone and they need funds before they ship. I called and said no I didn't, then they said has your infro been stolen. I said yes so he said hold on I'm going to connect you to our finial. Dept. So the phone rang and someone answered. Then the person said I will connect you to social security. That was my wake up call. I sceamed no you want ill call myself.....click they hung up.....scammers all of them. I suggest everyone lock down their fica score and put red flags on their social sucerity. This is horrible.
Well... His very first words were that he wouldn't have thought that someone could be that dishonest... Really... At his age he believes that everyone is honest... DOH!!!
Survival of the fittest and then people want to cry about it 😂 it’s like going to Vegas to gamble to lose and then complaining that the casino should have stopped them.
It’s not like their money disappeared without their knowledge, they participated in the transaction, willingly or unwillingly, the bank’s POV is they participated with the scammer.
There is no complexity here. It would have taken them two minutes to log into their Amazon account and see that they didn’t order anything. And we’ve all known for the past 20+ years that you can’t trust emails.
This is so tragic. And yet, I can understand the bank's point of view. For the couple to say that it's the bank's fault is ridiculous. As someone who has worked in banking, we do make an effort to keep abreast of scamming. That said, we cannot legally prevent someone from accessing their money and completing a banking transaction that they have chosen to make.
They get a notice about a supposed purchase of $1,500 from Amazon. The guy eventually goes into his bank and wire transfers a total of $700,000 and then blames the bank. Good grief.
The son-in-law get blamed, the bank gets blamed, the courts get blamed... but the reality is that the victims fell for a scam. The hackers didn't "get away with wire transfers,", the banks didn't fail to be gatekeepers. The victims voluntarily and legally made the wire transfers themselves. Criminals duped them into willingly giving their money away.
How are the elderly couple trying to hold the bank/Chase accountable for their own stupidity? When the couple aren't even customers of chase bank. Why didn't the husband use his own bank to facilitate the wire transfers?
0:47. Unfortunately, if they had just google that phone #, there is a long list of complaints saying it is fake fraudulent Amazon number all saying the same story of Amazon claiming them making a $1,500 purchase. Also, they could've just logged into their Amazon account and actually see that NO purchases were in fact made, making this fraud very apparent.
This man threw away the life savings but is so bent on blaming someone else because he knows he made a really bad and yes, dumb mistake, and cannot stand to even CONSIDER the fact that it is his own fault so look for a scapegoat to get the heat off of himself. Continue NOT to let him get away with it!
I get at least a half-dozen scam emails every day. Maybe once a month I get one like the one in this story, that says I ordered something expensive. I have seen some sophisticated scams, but this is a simple one. As an interviewer, I would have asked him why he sent money overseas in this case.
As a old 💩 i ask too many questions and note on paper ask to call back what’s the return number where they calling from i’ll look it up on google satellite . They hang up on my 😳🤣
My elderly father will speak to these scammers on the phone as if they are old friends. As long as they are nice to him. I will ask him to hang up, I will tell him it's not really Comcast or whoever they say they are, and he thinks I'm being rude to them. Who is them? Some random jerk that called your phone? Thank God he doesn't have the eyesight to read the numbers on his credit card.
My father got scammed 5k because someone told him he won a million dollars but needed the 5k process fee. He deserves it for being a stupid greedy person
Banks should find a way to freeze any large transactions by at least 24 hours (business days) and talk to the customer about coming into the branch before proceeding with anything else. Verify everything in person, every branch should have a fraud expert. This is just too easy and too often now.
That's a ton of money. It's got to the point where I don't believe anyone contacting me. Phone calls, texts, emails, and so on. Everywhere you turn someone is trying to scam you.
You’re great . Seriously. You’re super likable at the same time. The FBI should seriously hire you right now based off of these videos. You’re a true patriot, sir. Thank you *VortexTrace* for all you do please don’t stop. You’re so important to this country people like you. You’re putting fear into literal countries. On a funny note; your characters are legendary at this point!!!!
Everyone listen! Before you wire or send over money from anyone claiming a "mistaken" charge, just think about what you're doing and if it even makes any sense. This couple had a charge of about $1,500 to begin with and ending up losing about $700,000. Does that even make any sense? I would rather just lose out on that $1,500 than take the risk of even a 0.1% percent chance of this being a possibility of a fraud to wire out $700,000. Exactly what were they thinking when they are wiring out their whole entire life savings just to correct a $1,500 "mistake"? It's like driving 1000 miles to a gas station that is 10 cents cheaper per gallon. People really need to just take a deep breath to see if something even makes any sense before doing something so ridiculous as this couple did.
Why would you wire hundreds of thousand of dollars to a bank in Hong Kong & China, when Amazon is an American company with its head office in Seattle, Washington.
That's it I agree
Because old ppl come from a time where way more folks were honest. They trust. The high lvls of deceit coupled with a technology they barely grasp mentally makes them prime targets. Remember, in old days many times a deal was sealed with a handshake and nothing else. 😢
@@LisaG442 My 92-year-old Mom never falls for these. She just deletes them.
@@jimroscovius that’s awesome she’s so savvy! I was of course speaking generally, not specifically in my prior comment.
@LisaG442 Oh, I get it. My Mom things it's so bad when she hangs up on someone. I tell her that's what she should do. She did get better with not answering the phone, though 🙂
They gave away $700 thousand dollars. The bank is not responsible for their lost!
*loss
Having that much money in the bank doesn't mean Jack if it's handed away
I don’t see how this the banks fault.
It's not.
just some lawyers making noise.
They are trying to make it look like an elderly abuse, but they went to different branches to wire money and that too outside the country and that too thousands of dollars for a seemingly $2000 fake transaction.
At some point they should have stopped to think that wiring money out of the country for fixing fake Amazon transaction is not making sense.
Just the attorney making up BS to try to get the money back.
The banks should provide more oversight.
It’s not asking too much.
An old person walks into a bank and wants to transfer a lot of money to
foreign countries known for scams then the teller should ask more questions.
Man, this one hit me in the heart. It's reminds me of my aunt, who is an incredibly giving person and donates more than anyone I know. Sometimes her kindness is taken of advantage of, and it makes my blood boil. Thank you guys for saving her $980,700. You dramatically changed her life for the better. The scammers don't stop after 1 success. Thank you, thank you, thank you Nicholas and *Universaldispute* on the internet team. You guys are heroes to me. I'm just so happy this dudes is coming back stronger than ever and i can't begin to express how excited i am for the future jobs. i love these guys so Dearly
He is blaming Chase for his own actions!! What else would be next, he is not a child, he is a grown man, own up to his mistake.
Especially he tried to scam Chase - he was wiring money from 4 different offices 4 times. Obviously not to raise suspicion
Sweet innocent minded people. 100% on them though for jumping every red flag. No one else’s fault.
It’s not the bank’s fault if you actually sent the money yourself!
Yes it is their fault, they have to monitor your transactions... Bank of America is very good for keeping up with my transactions. I really appreciate them... Chase sadly there just to collect your money...
That's just business, boomer. Pull the boot straps.
It's not soley the bank's fault but, in this day and age of technology banks have to step up and protect their customers so much better than this.
Exactly. But what makes this case particularly stands out in sheer ridiculousness is them sending out almost $700,000 dollars just to correct a $1,500 mistake...lol
@@almaguerra9371na dudes just an idiot
I get so fed up of people not taking accountability for their own mistakes.
Yea
This is NOT their mistake made by their own! This is a SCAM! SCAMMERs exploit complicated/confusing systems to SCAM uninformed/old people. Blame such systems being shaddy/confusing unnecessarily for crooked to take advantage of, don't blame their victims!
@@Western_ENT Yes, it is their mistake. Learn how to take accountability for your own actions and if you don't want to get caught with your financial pants down, then educate yourself to not fall for evil people's bullshit. Nobody stuck a gun to their head to transfer money over - they did it on their own accord. CASE CLOSED!!!!
@@musicoldies83 you're exactly what's wrong with lawmakers these days, narcissism/psychpathy at its best: "nobody puts a gun in your head blah blah blah.." = you're defending SCAMMERs, CHEATERs, LIARs, and blaming their VICTIMs.
@Western_ENT it's 100% their mistake
"The bank should have asked me more questions"
No dude, you're the one who should have been asking the questions to uncover the big costly sham that you ultimately got duped into.
EXACTLY. I got a similar email from Amazon saying my subscription had expired; but they are giving me three months free. When they asked me to pay .99 cents after saying it was free, I immediately called Amazon. Turn out it was a scam. How could anyone disburse huge sums of money without making a simple telephone call to the company involved. Stupid is as stupid does.
😂😂😂
I usually feel sorrier and angrier when scammers target older people, as sometimes, they are not as savvy with technology, but the actions of this man are right down irresponsible and stupid. No common sense whatsoever.
Same generation who thinks the younger generation is weak bc they cant drive a manual. lmao
When u age....no telling what u will do
Our brain degenerates as we age, some faster than others so the thought process and decision making ability will not be the same. I'm already seeing it in my mother, she has forgotten how to use a simple calculator, repeats the same stories often and forgets things all the time.
I'm 70. My entire working life was done with computers and I "grew up" along with the technology. I don't understand the excuse of :"Oh, I'm old, I don't know anything about technology".
I always wonder where these computer illiterate people have been. Unless you're 90+, there's no excuse.
@@michelem3360 you don't understand that people have varying degrees of inate intellect and that people age differently ?
Why should the bank be responsible for his stupidity?
If I don't recognize the name or the number I don't answer my phone.
apple has a scam calling feature in there phones were u can block scam callers it goes right to voicemail every time been doing this for a while now.i use to get tons and tons of calls of these losers a day and now since apple made this new features and they update the security I dont even see scam calls now.long term if apple and many other companies start to do these features it will be extremely harder for these scammers to happen .
Yup. Don't even have voicemail. Just Google the number after they call. If I'm expecting a call, I will turn my voicemail back on.
The name and number that shows up can be very easily manipulated. They can make any name and number appear on your caller ID hiding their actual number.
If I don't know the phone number or the name, I don't answer. If it is important, they will leave a message and then, I will decide whether or not to answer. Just use common sense.
The displayed number means nothing these days.
Blaming the bank? What a child 🙄 It’s all your fault
Where is the common sense when you believe Amazon or any other company would tell you what to say when you transfer money in a bank?
I'm sorry.... You've been living on Earth for all these decades and you can't believe someone would lie with that level of bad faith? In what bubble have you spent your life?
Never trust anyone with your money. Sad but these are the times we live in.
@@maryvernon6411 It has always been that way. It's not just the "times we live in".
A small town or suburb
@@moneyman24258Still no excuse. It happens everywhere.
Sounds like they both might have dementia???
They always blame the bank for their own stupidity.
Yup. People always blame others for their own stupidity
It's NEVER the victim's fault. It's the thief's fault. It's the rapist's fault. It's the scammer's fault.
Why should any bank be held responsible for you being an idiot?
@@eelnoops5200 A scammer can try all day long and get nobody. This is absolutely the old mans fault
@@eelnoops5200exactly.
My father got scammed 5k when he wired a scammer that money as a processing fee to collect a million dollar sweepstakes win. He got what he deserved for being a greedy bastard. Why would I blame the bank for this? I blame him for being greedy
An old fool and his money are soon parted.
I could understand how he fell for that. I mean...who could have foreseen that this was a scam?
@@Flashyfinancier Yeah, it's like no one's heard of that one before, c'mon! There's certain scams that have been around before any one of us was born and yet people keep falling for what you would presume to be a completely well known scam.
@@wisdomlounge4452 the funniest thing must have been the ecstatic look on his dad's face when he wire transferred 5 grand to some random dude in China while he was patiently waiting for his million dollar payout. But after 3 or 4 days he must have thought...wait a second, what if they dont send me anything?
5k to get 1 million? You have to be a complete moron to fall for that one.
I can't believe people still fall for this!! You NEVER send money to get money. Gee whiz!!
Stupid is stupid does. And he’s sueing the bank for his own stupidity. Now that’s America for you
It doesn't matter what new scams appear, they almost always have the same red flags, such as that one about sending money to get money. The other mistake made, also relevant when it comes to other scams, is not contacting Amazon directly. By directly, NOT the number provided by the scammer but by going to Amazon's site and looking for their contact them section. The daughter says it was a sophisticated scam but none of the things in the scam were unique tactics. The "let us have remote access to your computer" tactic was one he should have known about as being dangerous. In his line of work that's what he commonly does and his company would have surely briefed him about not giving authorized people remote access to their computer (which, by extension means he should have known that it would be a terrible idea to give someone he doesn't know remote access to his private computer.)
real talk~ *most Americans are not that smart- and the 'each & everything' scammers from the land of the Holy Cow know this*
My heart goes out to the elderly couple I have received similar scam in the email, but never replied to it. I wish i had 700 grands to be scammed to be able save that much amt of money is not a easy task. But I would just keep the money. Their daughter was a Big No help at all. She could've inherited that money. She actually encouraged them to go along with the scammer. A huge tragedy 😫
If you are under 40 you have plenty of time to have $700K or more when you retire.
Thankfully my mom is far too cheap to send money to strangers. That’s how you accumulate wealth. 😂
@@AnneCaulder Sometimes being cheap is actually being smart.
Seriously. I can’t wait for society to finally dump the idea that wealthy people are smarter than everybody else. Hopefully this video helps people see the truth. People this stupid don’t deserve to relax with $700k in their account while actual smart people are out here struggling to pay rent. It’s infuriating, meritocracy is such a scam
He sent money for 8 days and I find it strange that he never said anything to the daughter about it. And, people always say that the bank or whomever should have stopped them. But, if they had, they would have told them to mind their own business and been furious about it!
It's not the banks fault it's your fault
Hemingway said, " If you are any damn good at all, it's Always your fault!"
Chase has no responsibility for this scam. The man willingly sent his money. Now trying to blame the bank that he used to transfer the money.
Respectfully, this couple needs to be evaluated for early signs of dementia. I wonder if this gentleman would have been so trusting had this happened 10 years ago. I'm sorry for their loss.
Yea, I mean how ignorant do you have to be to send that much cash without any idea where the money is going to?
He literally went to the bank and asked them to wire transfer the money in person. What was Chase supposed to do?
If I were a bank employee and an elderly person came to me and asked to wire transfer a large sum of money overseas, I'd at least warn them that it could be a scam and advise against it. If they still insisted on with the transfer, I'd have them sign a paper saying that they were warned of the dangers and decided to ignore the warning. If it were clearly a known scam, I'd refuse the transfer.
That’s like going to a bank to withdrawal money and saying “well the bank should’ve asked where I was spending it” like what? lol
If Chase is to be held responsible, what stops anyone from wiring their friend in Hong Kong and then blaming it on the bank for a full refund?
Prison.
@@Justin-uc8sc no the old ppl should know how to manage there own money, or should not have access to it.
@JohnnytNaturalI agree with that. With the phone and email spoofing it’s getting pretty crazy.
No way should a bank be responsible. You’d start complaining banks are getting into your business or delaying your transaction once they put on procedures to slow things down. Anytime you have a transaction higher than a threshold, you should stop and think before completing it. Scammers are every where, it’s ridiculous to hold someone else responsible for your gullibility.
You talk as if they don't have access to the account owners in HK like they do in the US 🤣 In fact, the requirements to open an account is even STRICTER overseas than in the US. So, ask yourself that same question with 2 US bank accounts instead, and youll get the answer!
Great work, Exelasupport! I'm so glad you're dedicated to fighting against scammers and protecting the elderly and the general public. Your efforts are truly commendable and make a real difference. You deserve recognition for your work in keeping us safe. Keep up the fantastic work!
Im 65 and never trusted anyone I myself did not contact, I NEVER respond or even open strange emails, and never pick up phone if number is not known, I get at least 6 calls a with hang ups ( when im home I hear) if its Soooo important leave a message. Its a Shitty world, Trust nobody.
Especially about money. People are increasingly greedy for money and they don't care who they hurt to get it.
But not answering your phone? Dude, paranoia is your diagnosis.
@@bambinaforever1402I'm a therapist and I NEVER answer if I don't recognize the number. They can leave a message if it's real. No way am I answering random calls. What is this?? 1974?? 🙄🙄
@@bambinaforever1402Stop shaming people to do something they don't want to do
You are right. You can't even trust bank personnel anymore. Three times we have had inside jobs done by bank personnel! Accounts that were never used that only the bank had access to. Truly can't trust anyone you don't know and less than half of the ones you do know!
It's funny their daughter calls the scammer a "hacker", but it sounds like her parents "hacked" themselves.
Let's be fair, these people aren't smart enough to have a computer. It wasn't Chase Bank's fault..
They are TOTALLY to blame for THEIR naïveté!
I just heard about a 76 year old man who sold his house for $800,000 only to lose the money within a week. He was told he won $17m in sweepstakes, but before receiving the money, he had to pay taxes on it. And so... he conveniently transferred his life savings to a stranger without talking to anyone. I feel sorry for him but that was greed written all over it. Even at 76, use your brain! 😡😡😡
Why feel bad? It's a good learning experience for him.
@@LexSteele-bo5qi😂
@@LexSteele-bo5qiLol😂
How do they know people have money sitting around in savings.
@@MK-vj9jy sounds fishy to me. I don’t buy the story.
He tried to get a refund on an item he didnt order?
A fool and his money are soon parted.
RIght! Dude, all you had to do is back check your records. You would have easily figured out this is BS
@@Flashyfinancier It's "without" you donkey... lol
@@jcharich2010 without idiots, scamming would not exist as a profession
It's not the responsibility of banks to protect people from their own stupidity.
I’m still trying to figure out the logic of $690K in shipping costs, paid to a third party, days after an order was placed… Bizarre and unfortunate, but why pretend the bank is in any form responsible for your purchases and instructions. Scammers found a mark.
Their own ignorance and stupidity. Wire Transfer should have tipped them off something was suspect. They should have contacted Amazon directly from the Amazon site. NOT from some email. Some lessons are learned the HARD way.
Stop answering the phone
Or reply to text or emails. If you didn't request it, reject it.
I do not answer the phone, text or email if I do not recognize the sender.
He called THEM.
They’re blaming their bank ?????????
It's terrible but this man has a nanny state mentality. That is why he felt confident to do something so outrageously stupid. Now it's his bank's fault? People wire millions of dollars every day. True the bank needs to have a conversation for anyone wiring over $25k perhaps, but this was his own doing.
The guy is ridiculous
In believable.
Don't answer questions so
If you didn't Make The call
Plus I hate
Banking on the Phone
I Wld. Not give Ppl access to my computer
Files or sine on
And I can And Older
Crazy 😧 sad😢
Nanny state? Are you even aware that the bank is a private corporation?
correct
My friend was getting text from a very beautiful girl - he was super excited to have her as her girlfriend
for a long time I did not want to 'break his bubble' and tell him she does not exist they are probably Nigerian scammers
then one day he tells me that his remote girlfriend wants him to invest money in a Bitcoin project
Then I had to tell him that it is scam do not talk to 'her'
My friend though I am jealous and no longer talk to me as often as before
Moral of the story -- there are people out there who would hate YOU for pointing out any scam
- you can not protect them
@@sipvypkbj103 What? "In believable?" Unintelligible!
I agree with Chase on this one. These people are no longer able to make financial decisions on their own (in this world) unfortunately.
I agree with the bank. They should not be held accountable for someone else's stupidity.
How is that scam “sophisticated”? Scammers send a fake email claiming you made purchases from Amazon. Instead of logging on to your Amazon account to see if there’s anything there you immediately trust the scammers, even though their behavior is full of red flags e.g. calling you multiple times a day, and then you wire hundreds of thousands of dollars to Asia because someone who’s identity you never verified, told you to? That’s not sophistication on the part of the scammers, that’s complete naïveté and dare I say ignorance and lack of common sense on the part of the victims.
😂😂😂
A fool and his money are soon parted.
You are absolutely correct. Sometimes people are not victims, they are volunteers.
They could have just took 5 minutes to look at their bank account to see the purchase was never made.
@@SOLDOZER these are old people...
How could you ALLOW an unauthorized person to get control of your computer?? Gift cards, wire transfers to foreign countries, persistent calls, coaching........these are all red flags! They should have known better.
Let me guess, the scammer had an Indian accent and his name was John Smith
Being elderly does not mean you are not responsible for your actions! Who in the world goes to his bank and wire transfer his life savings to Amazon in China!
Old people do.
I just did a $200K transfer today on the phone with my bank. While I got a little frustrated that they asked me about 10 questions to confirm who I am, I understand they need to do it. They do not however ask where the money is going. They ask for a reason to put on the transfer. I think banks should as a policy remind people that there are scams when large transfers take place, but they are not responsible for people being stupid.
There need to be safeguards in place for elderly because it seems like some of this might be signs of early stage dementia or cognitive decline?
Maybe adding a password or emergency contact/alerts to verify the transfer over certain amounts? I don’t know what they can do to save people from themselves but the scammers are stealing billions out from under these people.
That’s probably why the scammers had him go to multiple banks to do smaller transfer to lower suspicion. This man should’ve doubted the scammer when they had to coach him how to request the transfer
@JohnnytNatural If an AI mimicked my mom's voice I would say - "Mom, do I wire this to the Bank of Heaven. And what exactly do the dead do with money?"
I work in AI. Nobody gets my money without lots of proof. I have wired my two sons about $275K in the last 6 months for some shared investments. AI is good, but it does not know their life story. Neither son does social media for AI to mine and I have lots of secret questions only we know the answer to.
The banks do have these signs and so does Western Union and MoneyGram, but idiots like him don’t read that shit. Banks and other entities also mail you and email you warning letters of common scams, but people don’t pay attention to that crap sadly. Then you have people like him that lack critical thinking skills severely and can’t see the scam for the pile of horseshit it is until their money is gone. Then folks like him blame their idiocy on everyone else but themselves.
My elderly mom got one of those fake Amazon emails. She called the number on it but fortunately no one picked up! I still yelled at her later.
Tell your mom if she gets email her money were sent somewhere she did not send them she does not call the number, she GOES TO HER BANK with that email
Take away her PC.....TODAY.
@@DEE-o4vyou can't take things away from adult people. What are you even talking about? That's called THEFT
Do no yell at your mother! Always treat her with love and respect. You can still make your point very clear.
@@DEE-o4v
Are you crazy?? Your poor, poor parents. I can only hope you will learn not to treat elderly people like children!
Hello, buddy! I just informed you that everything you do is important, and I appreciate your thoughtfulness.
Beyond a rehabilitation group, you are assisting individuals. From this Heartless people
Progression with the objective that I can get
people from energetic people like this Thank you for all you do
*Universaldispute* !! on the web, you're a virtuoso with an immense heart and norms.
Sorry, this is the height of stupidity. And to ask the bank to give them money because they lost theirs....outrageous
The daughter needs to get a conservatorship
It appears so. They couldn’t even tell the story themselves. My parents are elderly and I have talked to them about these scams. It’s definitely our duty as family to make them aware.
There goes the daughter's inheritance. 😂
No she should not get a conservatorship. She's just as stupid as the parents.
@@ryder4508 Yep. She was just as stupid as the parents.
It’s their brains fault not the banks😂😂
He has to be careful. I receive those fake Amazon emails all the time. Everyone needs to be careful.
I thought I was the only one that has got a lot of those in the past...but I never responded cause I knew I ordered NOTHING on Amazon. But I did check my account to see if there was any funny business..and saw no such thing
These people are fools, chase did nothing wrong
Are you kidding? The bank should have asked me more questions about what I was doing with my money? Wiring money to Hong Kong? Where was the daughter during all this? These people need a conservatorship. Not a fan of Chase, but they did nothing wrong.
Dude, I had one of these scammers send me email stating I ordered such and such amount of crypto and they included an invoice for $758.00. I knew it was a scam from the moment I read it. If you never ordered it then it’s a scam. No need to call that number and to straight things out. Just delete it. I did just that, deleted it. They should of done that too.
No, it's NOT the bank's business with what you do with your money. That is why they don't ask. If I have to wire money for a business deal that's under NDA, it will be a violation.
@@untouchable360x banks do like to verify certain transactions though, they don’t care about the transaction itself, but they will contact you by phone or text to confirm. The huge difference is, they will not ask for anything beyond confirmation of your date of birth and name. Remember, these people are literally running your account, they don’t need your passwords or pins in order to help you out, they will ask the bare minimum questions
I recommend watching Trilogy Media. They often show the scamming process.
This process unfortunately includes them urging people to do something quickly and to not trust anyone less the. This is often while threatening the one being scammed with legal action, arrest, not getting back a larger amount of money (that the in reality never stole)
Victim shaming looks bad on you. Do better.
Usually the originator of the scam has a thick foreign accent. That should have been the first clue.
It depends on what country you're in.
@@davidhoward4715Really? Are people in Nigeria getting scammed by Americans?
No one is going to cover stupidity
You can't fix stupid !
$690,000 WHAT?!!!! *faints*
Right! How can I get ahold of these people? 😂
I'm amazed people actually fall for these scams
It's called fraud. Fraud is the intent to deceive.
It’s sounds so stupid to wire the money to Hong Kong. The elderly couple are at fault.
And getting an out of the blue email from Amazon for something that they never ordered???
The story said this scam was sophisticated. It doesn’t seem that sophisticated. Even the daughter is blaming the bank,
I bet these same people scream personal responsibility when it comes to politics
I'm surprised they didn't blame Jeff Bezos
@@xXx....... Why would they blame Jess Bezos?
Calm down they lost 500k. I bet you don’t know that feeling.
ive lost $200k in the stock market in one hour. I think I can relate. but pay attention to what I wrote - I wasn't commenting on the loss but rather that they didnt take personal responsibility. do you think i blamed the stock broker that day, no I took personal responsibility and went forward. @@N8turenut
The first thing he should have said was 'but I didn't purchase anything'. What were they trying to fix?
A fool and his money are soon parted.
Jeez, I'm more surprised how some folks have all that money to begin with!
Boomers bought their house for 30K in 1974 and ran a "small, family owned business" where they paid their employees barely more than minimum wage and fired people for calling in sick.
It's called WORKING and SAVING since we were teenagers. It's also called investing, living within our means, and smart money management. It's also not having more kids than we can afford. Some people just love to buy unnecessary stuff and accumulate debt. 😢
@@Childfree334 you are completely missing the point here
@@Flashyfinancier I'm not missing anything. You asked how people accumulate that much money and I told you how, at least from my perspective. I am not as old as these people, but I am very careful with what I have built.
@@Childfree334 again, you are clearly missing the point
You may have felt violated by your bank, but it was your stupidity that you were gullible so you could sue yourself.
Imagine going to the news thinking it will get your 700k back.
There are stories of people going to news outlets for help and being successful.
The problem here is they are going after their bank when the bank literally nothing to do with their problems outside of being their financial institution.
This is not the banks fault. It's all about personal responsibility.
Why would you wire personal funds outside the country?
Hes old...
Are you kidding? The bank should have asked me more questions about my money? Where was the daughter during all this? Wiring money to Hong Kong? These people need a conservatorship. Not a fan of Chase, but not their fault.
They should of just deleted that email from the get go. I got a similar email stating that I ordered crypto and that my invoice was $758.00. I checked all my bank and credit card statements and no such order took place. I deleted that email and never called that number. They should of did the same.
I got an excat same scam from Amazon. Said I ordered 1500 iPhone and they need funds before they ship. I called and said no I didn't, then they said has your infro been stolen. I said yes so he said hold on I'm going to connect you to our finial. Dept. So the phone rang and someone answered. Then the person said I will connect you to social security. That was my wake up call. I sceamed no you want ill call myself.....click they hung up.....scammers all of them. I suggest everyone lock down their fica score and put red flags on their social sucerity. This is horrible.
it's not Chase Bank's fault..
good try!
Honestly i don't understand how they fall for this.
They are older man. That's what these scammers like to deal with.
Elderly be dumb dumbs
To be fair, lots of people do and scammers are becoming more and more sophisticated
Well... His very first words were that he wouldn't have thought that someone could be that dishonest... Really... At his age he believes that everyone is honest... DOH!!!
Survival of the fittest and then people want to cry about it 😂 it’s like going to Vegas to gamble to lose and then complaining that the casino should have stopped them.
Exactly. If you are that stupid, you deserve to lose your money
It’s not like their money disappeared without their knowledge, they participated in the transaction, willingly or unwillingly, the bank’s POV is they participated with the scammer.
Wow imagine all the other people who have been scammed but are too ashamed to make it public. Millions lost everyday!
A lot of older people don’t understand the complexities of digital scams.
There is no complexity here. It would have taken them two minutes to log into their Amazon account and see that they didn’t order anything. And we’ve all known for the past 20+ years that you can’t trust emails.
You would imagine that the daughter of the scammed parents would wash her hair.
And not comb it so greasy.
This is so tragic. And yet, I can understand the bank's point of view. For the couple to say that it's the bank's fault is ridiculous. As someone who has worked in banking, we do make an effort to keep abreast of scamming. That said, we cannot legally prevent someone from accessing their money and completing a banking transaction that they have chosen to make.
They get a notice about a supposed purchase of $1,500 from Amazon. The guy eventually goes into his bank and wire transfers a total of $700,000 and then blames the bank. Good grief.
The son-in-law get blamed, the bank gets blamed, the courts get blamed... but the reality is that the victims fell for a scam. The hackers didn't "get away with wire transfers,", the banks didn't fail to be gatekeepers. The victims voluntarily and legally made the wire transfers themselves. Criminals duped them into willingly giving their money away.
A fool and his money are soon parted
How are the elderly couple trying to hold the bank/Chase accountable for their own stupidity? When the couple aren't even customers of chase bank.
Why didn't the husband use his own bank to facilitate the wire transfers?
How can people continue to be so stupid??
Gullibility and greed will never be in short supply.
0:47. Unfortunately, if they had just google that phone #, there is a long list of complaints saying it is fake fraudulent Amazon number all saying the same story of Amazon claiming them making a $1,500 purchase. Also, they could've just logged into their Amazon account and actually see that NO purchases were in fact made, making this fraud very apparent.
Exactly that’s what I did saw nothing was charged and I know it does not get charged until shipped a small but important detail.
This man threw away the life savings but is so bent on blaming someone else because he knows he made a really bad and yes, dumb mistake, and cannot stand to even CONSIDER the fact that it is his own fault so look for a scapegoat to get the heat off of himself. Continue NOT to let him get away with it!
Their Seniors and they don't know that people lie in bad faith? Seriously? 🙄
I bet if his son tried to talk em out of it he woulda yelled and say he knows what he’s doin.
I get at least a half-dozen scam emails every day. Maybe once a month I get one like the one in this story, that says I ordered something expensive. I have seen some sophisticated scams, but this is a simple one. As an interviewer, I would have asked him why he sent money overseas in this case.
As a old 💩 i ask too many questions and note on paper ask to call back what’s the return number where they calling from i’ll look it up on google satellite .
They hang up on my 😳🤣
After that they may wanna take a look at "banks never ask that".
These people are stupid. What was Chase supposed to do?
How dare they sue the bank? Unfortunately in this country you can sue anyone for anything.
My elderly father will speak to these scammers on the phone as if they are old friends. As long as they are nice to him. I will ask him to hang up, I will tell him it's not really Comcast or whoever they say they are, and he thinks I'm being rude to them. Who is them? Some random jerk that called your phone? Thank God he doesn't have the eyesight to read the numbers on his credit card.
My father got scammed 5k because someone told him he won a million dollars but needed the 5k process fee. He deserves it for being a stupid greedy person
FYI they don’t always need the full number of the credit card. Sometimes just the last four digits I would monitor my dad closely if I were you.
Lol
.what a very polite person. I'm glad too! 😅
🤣 just stick a fake label on the card in case he reaches for glasses! 🤣
That would have been my dad too! He never met a stranger and he was bored in retirement.
200k supposedly lost and you sent $670k back..its your fault you were willing and aent itnto Hong Kong! What a joke!
Banks should find a way to freeze any large transactions by at least 24 hours (business days) and talk to the customer about coming into the branch before proceeding with anything else. Verify everything in person, every branch should have a fraud expert. This is just too easy and too often now.
The bank should not be held accountable in my opinion. Elder abuse? Are you kidding? The couple is a victim of naivety. The bank is not the culprit.
exactly.. Not the banks fault at all. It's their for being so dumb
That's a ton of money. It's got to the point where I don't believe anyone contacting me. Phone calls, texts, emails, and so on. Everywhere you turn someone is trying to scam you.
I do not answer phone calls, texts or emails if I do not recognize the sender.
He went four times and not once did this seem a Red flag, goodness me.
It's not hacking when you let them onto your computer...
these people are dumbasses, why wouldn't you just contact Amazon.
He did....by calling that number the scammers provided instead of the number listed on Amazon's website...lol
You’re great . Seriously. You’re super likable at the same time. The FBI should seriously hire you right now based off of these videos. You’re a true patriot,
sir. Thank you *VortexTrace* for all you do please don’t stop. You’re so important to this country people like you. You’re putting fear into literal countries. On a funny note; your characters are legendary at this point!!!!
Everyone listen! Before you wire or send over money from anyone claiming a "mistaken" charge, just think about what you're doing and if it even makes any sense. This couple had a charge of about $1,500 to begin with and ending up losing about $700,000. Does that even make any sense? I would rather just lose out on that $1,500 than take the risk of even a 0.1% percent chance of this being a possibility of a fraud to wire out $700,000. Exactly what were they thinking when they are wiring out their whole entire life savings just to correct a $1,500 "mistake"? It's like driving 1000 miles to a gas station that is 10 cents cheaper per gallon. People really need to just take a deep breath to see if something even makes any sense before doing something so ridiculous as this couple did.
Dude, *VortexTrace* you are a modern-day hero. So glad law enforcement is on board….
I'm surprised they made it this far in life!