I sold on ebay for years, my wife was making a pretty good living. When they changed their stance about siding with the seller vs standing with the buyer somewhere around 2005 or '06 - we had to quit - can't make any money for exactly the reasons you mentioned.
Yep, that's when they legalized theft for a time there, the buyer could just reverse charge and keep your property without any proof they made effort to return.
@@powellmachineinc Daniel I hear your pain. There are problems with going directly to someone’s website and ordering too. I recently ordered from a company in Iowa. That’s always been a 4-5 day delivery for me in middle North Carolina. After 12 days not including weekends, I called the company to ask about my package. The tracking was at a standstill all that time showing the ticket had been printed. Was to be USPS. We agreed to wait another week and see what happens because the nice lady said that they were having considerable trouble lately with USPS delivery. I received the package 5 days later on late Friday. I called the nice lady again on Monday to tell her that I had received the package. She said that she had already gotten another package ready for shipping but was waiting on my call. All was good between the company and me and they didn’t loose any money because of me and our communication.I’ve bought from them for years and never had a problem with the company. I believe in being honest and things will work out well for all concerned. I believe that YOU ARE an HONEST person and business too. The country is crazy.
@@powellmachineinc I feel you pain Daniel. I just went through a deal with a company in Iowa that I have bought from for years. They already had a replacement package for me waiting on me to call them back as we agreed to wait another week and see what happens. I called them back to let them know that I had received the package. But they were ready to ship another one. Of course it was USPS.
Ebay only cares about scammers. Either scammer sellers, or scammer buyers. They completely screw over legitimate customers. I quit selling on ebay around 2010 because of the insane fees, and insane CS they provide to SCAMMERS, but not to us legit users.
I sold on eBay for a lot of years, but stopped about 5 years ago due to similar problems. I've always stood 100% behind everything I sold. When you get negative feedback, it's almost always a newbie with 100 or less feedback. More seasoned eBayer tend to be more patient. Several years back, I had a buyer over in England who bought a Panasonic Quadraphonic headset from me. After he got them, he messaged me that a small piece was missing, but still left pos. feedback. I told him if I ever ran across it, I'd send it to him, but thought it was long gone. I found it in a box about a year later, went to my PayPal account and looked up the sale. I found his address and sent it to him. Boy, was he surprised, but I had told him I would, so I did. That's the way I was raised. I still buy on eBay, but no longer sell there.
I joined eBay over 20 years ago. It was great then, however, over time, it has deteriorated into the seller's pit that it is now. Ebay loves buyers and, evidently, doesn't understand that for every buyer, there must be a seller. In the event of a dispute, the buyer wins. Like you, I will still buy on eBay, but, I'm all done getting screwed over as a seller.
I live in the country so I buy ALOT of things online. I understand the pricing differences but my heart always sinks when I order something and find out it’s coming via USPS as their tracking sucks and always takes like twice as long as regular UPS.
@ 17:59, I know a USPS clerk. At one time, there were three full-time clerks. Now, very rarely two, maybe. At the end of the day, there is a hard deadline. The truck to get the mail is there. Nothing can be left in the post office overnight. All mail must go. The USPS is cutting every corner they can. One carrier walks 13 miles a DAY, and some bean counter thinks he takes too long. I'd be on the phone, bring your walking shoes, you are going to spend a week with me, mile by MFing mile.
Re: Oversea shippers especially China, did you know the USPS and Fed government subsidizes them. They are able to ship packages (2kg or less) overseas and then USPS delivers the "last mile" for less than it costs you or me to deliver the same package to another state using e-packet rate. And then if you have to ship that same item back to China etc, it will cost you 10 times more. Its pure insanity...and how we the people tolerate these policies our government creates is beyond me.
Know what you mean.. somebody holding a public office somewhere is getting a cut of that ten times more shipping rate back to China. Sort of like the arrangement of ten percent for the "big guy" is how it appears to be if you ask me.
Right??? It's gone down hill ever since the last administration put Louis DeJoy as postmaster general! You would've thought he'd be there to clean up the swamp but alas, the douchebag can't run the USPS to save it!
I fired ebay in 2017 & have fired-rehired & FIRED the USPS multiple times but they're are just a great big Agency that I end up giving chance after chance. My Uncle operated a delivery business from the 70-late 90's and made a fortune but then these big delivery corporations took over running the mom -n- pop businesses out of business. Like Walmart has done to all those full service small places I love. In fact, you are one of them. Never give in to them ! peace man & GB ALL
There is no such thing as a "Lost Package" Its somewhere with your address and the customer address on it. This is what happens when you depend on the U.S. government to do ANYTHING correctly.
It happens to every shipper. It falls behind something, gets delivered to the wrong address, falls off a conveyor belt, something. Eventually it gets found. Stuff from fed ex always looks like it was dragged here.
@@powellmachineinc Especially when they allow children to do field trips! I accidentally dropped someones letter between these HUGE machines. It's probably still there today 😂 I kinda feel bad, but they should have NEVER allowed 8 year olds around sorted mail.
Quit eBay too. And that’s after 2000+ feedback over 20+ years. Wasn’t ever a large volume for me but it was quick and easy. It’s horrible with red tape and fees now. And as for USPS, they are having all sorts of problems in recent years. I will pay to have something sent to me using FedEx or UPS, before I will ever take free shipping for USPS.
Fully understood. And it sucks on the receiving end too. Their automated 800 number seems to be designed to make people give up. I'm in the process of trying to find a lost $110 Snap-on tool, somewhere in USPS.
You did an excellent job explaining the same problems I am experiencing with eBay and USPS. I ship damn near every day and am constantly having to drive over to the USPS annex to complain about various problems with packages not getting picked up, packages not getting scanned, etc. Thanks for your video and experiences.
I'm absolutely there with you. In my 19 years of reselling I have NEVER been able to get reimbursed for one single USPS insurance claim. They have managed to completely destroy boxes and items one could have thought they threw the package off a flying airplane and STILL didn't refund my money claiming that it was improperly packaged. I ship everything over 12 ounces with UPS now.
I won't send anything USPS anymore because i used to pay my bills by check and mail them and my bills would not end up being paid, checks lost etc., you know how that crap goes and E bay just, out of the blue changed my email address out of nowhere so i can't even get a email stating i just purchased the product nor do i get a receipt. No more. Thanks for the important info.
For those that don't know. You must go into the post office, stand in line and make them scan your packages, then get a receipt. If you don't, you have no recourse to lost or stolen packages. The postal workers will steal them and sell the items on eBay themselves. Found out the hard way when I used to drop items off at the counter. Once a month, then once a week then three items in one week came up missing. I informed the Post Master at the MPO. Ever since I have my packages scanned with a receipt, not one has come up missing. If they don't scan it, it's gone. No one gets in trouble, you don't get your money back. The post office will not help you, they won't do anything and assume you never brought it to them. You have nothing. So don't set packages out for them to pick up, don't leave them on the drop off counter. Made us so mad we would come into the PO 2 minutes before closing and have the stupid thief scan each one for us. I knew who she was by the way. It's always the loud mouth who claims that they would never risk their great paying post office job to steal packages (plausible denialability). She didn't like doing the work sellers brought in and it was obvious she had a beef with doing it. I made her life hell for years after too.
@@bunchielove6893no the kiosk does not count as a real physical scan to the algorithms, it's a fake scan cosmetic only and bears no fundamental meaning if the package is lost before getting any actual scan from the post office.
eBay shopper since 1999 here. I always give the seller the chance to solve any issues that arise; overpriced shipping (usps used wrong class code), condition not as described (missed damage in clothes), broken during shipping. 100% sellers make it right and I leave them great feedback. I encourage sellers to include a thank you post card with a statement to contact them with any concerns prior to contacting eBay. This is where it counts. And no matter what I ship, I always get a receipt!
I got a Honda manual. I never got . so I contacted the seller . it took weeks to get it it was on a shelf at the post office . I didn't like the idea he didn't send me another one . but that's ok I ended up getting it . and I left a good review. I feel your pain pal I always try to get the seller first and I'm patient
Its not the seller's fault that USPS fukked up! Why should the seller send you TWO, because the shipper messed up? that issue is ONLY between YOU and USPS. Only terrible people would expect such outrageous things from a seller who did everything 100%.
The "old fashioned" way of doing business is the best way to go. I called, explained what I was looking for and this fine fellow in the video took care of my request in minutes, transferred over to his wife, gave payment and shipping information and a few days later everything showed up in great shape, packed very well. A pleasure to do business with, excellent products and super fast. Many times it's best to just call and order direct instead of using Ebay or a third party relay seller that will abuse their "business partner" just for the sake of "protecting the customer".
At 18 you would have been lucky if I would have thought to take the packages down to the post office lol. Good for him. When I was 18 they would have sitting there Tuesday. Good thinking Andrew. Seems he's a good kid. Good for you brother.
What is this world coming to? It's no wonder why USPS is always losing money. Why can't USPS be turned around to be a quality shipper? Like you say it's mind boggling. Thanks for sharing. Can't wait for part 2!
Majority of the problem is by YOU people buying the CRAP from CHINA with "free" shipping. Once those packages reach our shores, all that delivery cost is absorbed by USPS. They get ZERO $ for delivering that CRAP to your door. So, why is it free? The UN, that's right, the United Nations gives China a status of a "developing nation" Like some 1st world nation. This needs to be changed... Write your representatives in Washington! Senate.gov Congress.gov
It's worse than miss management, it's a lazy class of people who have been hired to sort and move mail. I watched all this change in the 80's and of course noticed the type of people that were being hired. It's just a bunch of gov drones doing the bare minimum to keep their jobs and since it's a gov job it takes an act of congress to fire them and nothing improves, nothing gets fixed and the incompetence, theft, and laissez-faire attitude of everyone working within the system to not stick their head above the fence for fear of being ostracized. I don't think one is better than the other, same type of people, I've had lazy UPS drivers not deliver to my home because it fell on a busy stretch of road which turns into a traffic jam during rush hour and the USPS guy didn't want to stop to drop my package off because that meant he would get back to the barn an hour later and I think they don't pay extra for that, so I had to go to the USPS depot of pick up the package.
Ebay and Paypal will always side with the buyer, the thing I pay attention to is "Buyer Feedback" when I sell something, if there's none it's possibly a new account and someone is looking to scam a seller. I don't sell as much so I can do that but I'm not sure what high volume sellers do to deal with this issue. If you sell on eBay you're gonna encounter these buyers, these people suck.
It'd be nice if they could just go with a "side with honest people" system instead of side with buyer or seller. The moment you pick a side, it's open to abuse.
a small box w BIKE PEDALS was cut open because i guess the weight of the small box made them wonder what could be inside. Lots of stuff i buy comes opened.
You are possibly tagged/flagged or blacklisted in the system somewhere... someone may have an ax to grind or some sort of affinity towards you in some way as well. It happens to those that are seemingly a nobody.
Morning Daniel, I am having an issue with them now over a timing set it's new but so loose that the old set at 168,000 miles is tighter than the new one . Hopefully you can get your situation straightened out. It's amazing with how shipping something turns into a mess . People can't even talk to people about problems....talk to someone try to straighten it out but no they want screw people over without communication. Y'all's parts are great and we know y'all try very hard to make things right . Thank you for speaking the truth.
I feel for ya. I'm a 24 year 300+ @100% positive feedback member. eBay has become a haven for scammers these days and I'm done. Not worth the hassle considering the fees charged to sellers.
my powersports dealership used to sell on ebay. we got scammed so many time and Ebay always sided with the crooks. we had a guy buy a gun mount for his UTV right when hunting season started within 2 weeks he claims item is rusty and not new etc. it was a brand new in the box Kawasaki item. he used it for his hunting trip and then scammed us for a refund. not only did ebay give him his money back (from our account), we never got the item back. USPS has taken over a week to deliver items only 5 miles from us. and lost items being delivered in town. i quit usps because of their negligence a long time ago
I had a DHL guy climb over my 7 ft tall driveway gate and leave it halfway up the driveway on the retaining wall outside my house. I still sit here trying to explain that one to myself. 😂
Good video. My wife sells on Ebay and loses money all the time. I keep after her to quit but as of now she is still in it. People order stuff and say it looks different or they still think they can wear kids sizes etc.
Never forget that HALF the population is below average intelligence... (half are under 50%). once you realize that most people are DUMBER than you, things start to make sense.
USPS screws up my stuff all the time. A friend of mine sent me some stuff from North Carolina. 3 days later the package was within 30 miles of my house in central Alabama. The next day it was back over in South Carolina. Then it didn't move for 10 days. I had given up on ever getting the package. All of a sudden the tracking shows it's moving again and back in Atlanta. 2 days later I had it. All told it was something like 17 days from shipping to arrival. How does that even happen????? USPS just sucks!
eBay was a dream come true when I first started using it in 2001. I was able to get rid of stuff I knew had value but didn’t know where to find buyers for. And found things there I never thought I’d find. They sure figured out a way to screw up a wet dream over the last 10 years. I haven’t sold anything there in 7 or 8 years now. I still have things with value I don’t know how to find new homes for now. Much of it will likely get wasted eventually tossed in a dumpster. I wish someone would start a new online “Americas garage sale” matching what eBay was like years ago.
USPS and Amazon have always delivered me packages weeks even up to 6 months late and never bother to contact me or do anything to inform me about the situation. And I agree people arent about the community or the communication anymore dealing with customers is like dealing with road rage they are just in an office chair on the eBay highway ready to shit a brick the instant something happens, “if I can have it now I’ll throw a fit” kinda attitude. The internet has spoiled the patience and humanity and community right out of people…Keep up the good content and products!
We have been selling on ebay since the 90's ebay is far from perfect...and USPS sucks thats part of doing business online no matter what platform you are using. but it is worth making the 30K per month.
Ever since the Postal Service went to “centralized sorting” things have gone downhill… We live in Las Cruces NM an hour north of El Paso TX. A lot of our Amazon orders originate in El Paso but because our sorting facility is in Dallas TX everything travels 600-700 miles to be “sorted” and then another 600-700 miles back to El Paso followed by that hour trip north to Las Cruces… I’ve contacted the USPS Postmaster Generals office asking about this logistical problem. They claim there “computerized, optical scanning, conveyer belt” system is faster than the old one. But every year they want a rate increase to cover higher costs of doing business. It wouldn’t have anything to do with shipping parcels all over Texas would it?.. My wife and I are retired, we don’t travel as much as our Amazon orders do. Want to go on vacation, ship yourself USPS, you’ll see a lot of the country…
They are looking into it, with a heavy hand! Ask them to use PTS to track it. PTS is only available for management but it’s very in-depth and shows data that customers can’t get! That’s should be a good jumping off point to isolate where about the package might be? Sorry Brother about the headache!
6:40 sorry buddy but what he did is 100% how eBay is supposed to operate. He didn't do anything wrong. You need to reply back and let him know what happened. That dispute or case is your warning. Why don't you reach out to him right now and tell him what happened huh? He's your customer and has certain responsibilities and you're the seller and you have responsibilities...
We had the same in MN. Post Office has big carts of packages that haven't left the building for WEEKS at a time. The response? "We're overworked and underpaid" so they CHOOSE to be the problem. But the sender bears the brunt of the problem.
Dan, I'm a retired over the road driver. Every once in a while, i would run across loads that were random from USPS that were " hot" loads that were in a hurry to get somewhere. What they actually were were loads of stuff that got cleaned up from setting somewhere. Who knows how long they had been sitting. USPS is very disorganized, ever since it became privately owned.
I’ve been finding that both Amazon and EBay are the two highest priced options in many cases. Set of MS-2199P-10 main bearings. $94 plus on Amazon. Didn’t even look at eBay. Got them from the standard parts vendor everyone else can order through. $74 dollars.
Definite bs for a honest businessman to be treated like this. I will only use UPS, no one else is reliable enough these days. Its sad people can hide behind their computer and do this but its the world we live in unfortunately. For what its worth, I give you a A+ rating, you took the time to reply to my email a while back about a flat tappet cam question and it was very helpful. Fun fact my last name is Powell also. Keep up the good work, good machinists are becoming a rare thing!
A friend used to clean up parts glass feed them prime and paint them to make them look great and had to stop and sell. Just basic cleaned out because people would say oh it's not exactly as the pictures when it is exact same thing shipped. He also takes a picture on the post office scales so they know also nothing moves without tracking just had that happen never moved never moved about a 20 pound box and after showing them the pictures on the post office scale plus the tracking paperwork they luckily had a small enough post office that they found out that it got sent somewhere it didn't get sent and on the truck for four days and eBay fees he eats $16 I think on a $70 item the other thing to do in the ad is state. This is what you're getting if you don't like it try somewhere else.
Just a quick suggestion... Always copy the ebay customer email and telephone number and create a note on the order. It will be unavailable after some time, so this is your chance to preserve it.
Reminds me, I need to go leave positive feedback on Etsy! I try to always leave feedback from small sellers because I read it when I am trying to choose a seller for something to buy.
USPS paid a claim what was missing but was delivery 30 days after shipping. We refund the buyer after 2 weeks, after 4 weeks the item was delivery - the buyer said nothing, so we thought we where out of luck. USPS check show up last week for the item cost. 🙂 (7 weeks after shipping)
USPS uses a lot of Contract Trucking companies to transfer their mail trailers around. They just recently started letting Contracts expire with the intent of the USPS now handling this. However they do not have the manpower, so they go back to the Contract truck companies "off-contract" to fill in certain runs they can't complete. My gf is a dispatcher for a Trucking company on the East Coast that has long held these USPS contracts (decades), so I get filled in on her calls with USPS quite frequently. Her company has lost a large chunk of USPS contracts in the past 3 months and had to lay off about half a dozen CDL drivers. Also the amount of times Trucks break down carry mail is quite mind boggling. Many of these companies are barely holding on and don't put as much emphasis on Truck maintenance/repair because of it. In the past 2 months she had 3 drivers in pretty violent crashes, two of which were let go due to negligence. One of the trucks went up in flames, so goodbye to whatever Mail was on that Load. Another Truck got stolen in a Major Urban city, while the driver was inside the USPS facility. They have cameras in the trucks so got so see some Cam footage of that from my GF. lol
Gosh I wish I competed with dudes like you. Here where I operate, I have to run on all cylinders all the time, and so do all the other people involved with my eBay/USPS business. You have to pay attention and solve situations quickly. When I’m gone, I still have to pay attention to customers messages and tracking numbers. “Don’t forget to get the receipt from the PO.” How hard would that have been to tell him? I hope you have a large amount of local business to sell your parts to. Good luck with your website, but you will probably have many of the same problems.
Yeah I noticed he didn't really address his own failures in being proactive with checking the tracking, he could have prevented most of these issues he's complaining about.
There's an easy fix. All you have to do is set up postal pickup. You had the tracking number generated. Then the carrier knows in the morning how many packages you are shipping. When carrier picks up packages, he scans the packages as received by carrier (usps) and scans your printed paper to confirm they were picked up. It's an easy fix.. I have a customer that makes parts for transmissions. No issues... but your correct, ebay sux
i had same problem. i live middle of country and got message from frantic customer saying it was a birthday present and it ain't there yet. so i check tracking. was supposed to go to florida but it went straight east to the coast and set there for a week and i let the customer know but she wasn't too happy and i wasn't either. then in like a day it went from where it sat south to florida and the only thing i can think of is they where waiting for a full truck. so this 3 or 4 day shipping is a maybe, maybe not. because i communicated and told her everyting i knew about the situation she still gave me a good review.
I'll give you a good review: I have been watching and I think your shop is a good as Pete's Machine was when it was Peterson's Automotive Machine Shop- and back then Pere's Machine was the best there was. Wish I was located close to your shop because from time to time I've wanted to have something machined and had to make do.
Hi Daniel, I can give you a clue on how packages get lost at the USPS! When we would go over to the main post office to get trucks that were due service there would be packages left on the truck, we would have to unload the packages and take them in to the office that the truck belong to, collections, parcel post or whatever ,The Manager would tell us to just leave it on the dock,sometimes the manager would take the cart into the office! Now we got bitched at for handling the mail so we would have to go find someone a (Mailhandler) to unload the truck and it might not be someone from that office and we would see carts sitting on the dock for days because no one knew what it was and didn't care! And I don't know for sure but it might get thrown in the dumpster. Up until about 10-15 Yrs. before I retired at the end of the day Drivers would have to check and see if their truck was due for service or if there was a problem with the truck, the driver would have to unload the truck run it thru the truck wash and bring it to the garage and we would take them back. Then here comes the it's not their job to deliver trucks to the Garage or wash them! The Drivers were premaddons and we were the grease balls! But as hard as they tried they couldn't pass the test to get into the garage!! Hows that for a novel?
I cringe whenever I order something and my order ships USPS because they constantly lose the package or deliver it to the wrong address. Or deliver other people's stuff to my house. I avoid buying anything shipping USPS like the plague, I don't care if it cost a bit more via UPS. I like the way you describe it, people want cheap trash shipping then complain when they get trash shipping. lol New subscriber btw, love your videos!
I haven't sold on Ebay for years and years. I dont use PayPal anymore either. They want to charge you for every little thing. Ridiculous. People are just very different nowadays. I can tell your a old soul Daniel by talking to you and the way you act. Its also a different way we were raised years ago. All that went by the wayside years ago. The way kids are raised nowadays is extremely different. Thats where the crappy attitude that people have nowadays comes from. Keep your chin up, we all know your angood guy!!
I used to sell for fun on eBay. Between the fee's, the shipping problems and the new Joe tax I'm done.....They can sell my collection at my estate sale....
same crap happened to me. Now I only ship with usps for items under $50. And I pay for signature confirmation. I make sure I get an acceptance scan at the post office. Many people don't know you can have them scan it into the tracking system right there. I used to drop packages into the bulk slot... Never again.
Man, oh man, some people want the world seems like the world is going that way. I know that you are a man and company of integrity and you are not doing anything wrong. It’s the clientele that is typically a fault. I know because I was in customer services as well.
I sent a set of injectors to be refurbished by usps and insured them. After about 10 days, I checked and they showed not delivered to the company that was about 2 hours away from our shop. We made a claim and miraculously, they got them the next day. That $ 500 insurance claim got someone's ass in gear it seems.
I kept having the same problems... my carrier would take the packages but would not scan them even with a SCAN sheet. So I tried taking them to the post office myself thinking they would be scanned. Still, no scan for days. So all at once in the last month I lost my top rated seller status due to late shipment rate. I have like 40+ late shipments because USPS wont scan packages until 2-3 days later and the first scan takes place in a city 6 hours away! its obvious they already had it when the first scan happens 6 hours from where i live.... ebay doesnt care.
You Tube mechanics. The number of "educational" mechanical You Tubers is amazing and I find more than 1/2 of them are really clueless on what they are doing. And I am 79 years old and been messing with cars for over 54 years. Stopped buying through Ebay years ago. I hear you Daniel.
I've had packages not get scanned until they reach the destination post office...this is inexcusable. Now I drive to a post office 8 miles from where I live because I know that station scans 100% of my packages. The problem is when packages leave their location they seem to just disappear for days.
USPS uses a lot of Contract Trucking companies to transfer their mail trailers around. They just recently started letting Contracts expire with the intent of the USPS now handling this. However they do not have the manpower, so they go back to the Contract truck companies "off-contract" to fill in certain runs they can't complete. My gf is a dispatcher for a Trucking company in the DMV area that has long held these USPS contracts (decades), so I get filled in on her calls with USPS quite frequently. Her company has lost a large chunk of USPS contracts in the past 3 months and had to lay off about half a dozen CDL drivers. Also the amount of times Trucks break down carry mail is quite mind boggling. Many of these companies are barely holding on and don't put as much emphasis on Truck maintenance/repair because of it. In the past 2 months she had 3 drivers in pretty violent crashes, two of which were let go due to negligence. One of the trucks went up in flames, so goodbye to whatever Mail was on that Load.
I'm new to ebay only a year now and this is enlightening most people like me just do the easy thing in front of us I purchase not selle but have items I'd like to sell but now I figure it is not worth the trouble for a few small trinkets thanks for the Intel
It's ABSOLUTELY worth it to sell on Ebay. I've been selling there for 25 years. This is ALL on the seller for not getting it scanned at the counter and getting a receipt.
@@nataliesauntie No, Ebay is a scammers paradise. Most of us all quit using Fleabay like 15 years ago. Between the insane amount of fees, and scammers EVERYWHERE, most average sellers get HOSED in the end. I'm kinda wondering if this poster is an Ebay shill.
@Nords555 Only the losers who can't make it on Ebay left. I sell six figures a year on Ebay and they've ALWAYS had my back. If you think the fees are too high, you weren't very good at reselling.
No eBay for me either! Quit years ago also. My USPS stories. I paid to have insurance on my order from eBay from usps. It arrived broken in pieces. It was properly packaged with bubble wrap. Of the corners on the outside of the box look like it had been dropped on the floor or off the truck. When I took it to the post office and said here’s my insurance it arrived broken. they told me how do you know it was mailed broken. So another words I paid the extra $25 for insurance on a $300 item I purchased and they refused to pay.
Bought a 2500$ holley 12.3 dash the ups driver signed for me, wasn't even home and the seller, ups and the credit card company told me to bad!! I submitted police report and submitted my time stamp from work showing I was not home at the time signature was accepted!! Blows my mind how there's absolutely no investigation and they side with whoever.
It’s a pita but I’ve done it. You need to get ahold of a case manager on the phone they will call the local post office direct and if your local guy says he accepted it. Should eventually get settled from there
@@powellmachineinc sometimes life isn’t fair… I have rapid onset degenerative disc disease and can hardly stand or sit most of the time. Doesn’t stop me from trying to get out there and work. Sometimes you just need to deal with the stupid shit other people hand you weather you wanted it or not. Or just drop it and never mention it again 🤷♂️ . Wish every bad situation could Be handled like that.
Do not blame you. Good eBay ended 3 years ago. Good Amazon ended a year and a half ago. Were I a younger man I would be buying your product period. But getting within a year of retirement, yeah it's just fun to watch your content. All of it. Awesome videos. Would love to visit ya but aint gonna bother a workin man. Keep going strong.
It's common sense to get a receipt to start the clock on the post office. Kind of seems silly to get mad at every single other person (ebay, the customer, usps) when you didn't provide proper training to your runner. Most people have to learn to get a receipt the hard way amd that's okay. Just don't blame it on everybody else. The guy who got slow shipping could possibly be because you didn't start the clock on usps by getting a receipt. So they made other packages a priority. Always get a receipt. Also it's not ebays fault if other people can sell the same product as you at a competitive price. If that's the case you need to find something less available on ebay. Customize your product. Differentiate your product. Add value no-one else has.
100% ... You never hear him admitting to personal faults or issues with his company or processes. As far as we know that 18-year-old could be reselling the parts on eBay under different account and USPS never got them.
Anytime you deal with a company that sells on E-Bay, you could tact the seller before anything. I've had problems and 99% of the time it gets taken care of. The person needs to remember they are not the only customer.
eBay PowerSelller here. I am also a Master Automotive Technician and former FL LEO too. eBay will remove that 13 day USPS handling Negative Feedback "upon request" IF you shipped it within the stated handling times (which I know you did).
@@powellmachineinc I submit the request all the time. I do it through system. If you call their "3rd world calling centers" (usuall what you get when you call eBay) it's a lost cause and they are no help. I am still watching your video right now! Mmore like still listening since I am typing! . With all USPS Parcel Post shipments now becoming Ground Advantage (whch is now insured) USPS will deny the claim each time. You are able to file 2 timely appeals which I have done. Every single time I get different fake false reasons that the claim was denied that always differs from their first denial. Every single claim that I have filed has been paid upon the final appeal. UPS usually denies their claims also by default until the appeal process.
@@jonsaircond8520 Agreed. Hopefully it does not get lost before it gets a in process scan as it moves along. IF they don't scan it it can be serveral or many days before it ever gets scanned.
My brother flew from Texas to Illinois in January. He mailed his stuff and it took over 6 weeks for his stuff to show up. I currently have a package purchased on Ebay USPS in possession in Florida and has never moved in over a week.
I had that happen with tool I ordered from Walmart though a third party vendor. A USPS shipping label was created for it but it never showed as being shipped. I ended up getting a refund from Walmart and eventually received the tool about a month later.
I'm waiting for a package that went in a big circle around the lower 48 and is now lost in the system. It got shipped on the 15th. Still shows arrived in Nashville after 4 days. Went there from Salt Lake. On its way to Alaska. Originated in MA.
I have a PO Box at the USPS because I have a very long driveway and the post office is a 1/2 mile away. I worry about mail box thieves. When an item for me arrives at the local post office, it gets scanned as "Package Picked Up By Individual" , I haven't been there yet to get the item, I DID NOT pick it up. But the sender believes I have it in my possession. If it disappears after it's scanned but before I pick it up at the post office, I have no recourse because the TRACKING shows I picked it up. Many more stories.
I ordered on egay from you, a cam kit. And shipping took a bit BUT I just emailed you and got the info and we good. NO need to try to leave negative feedback. Just contact the seller and be good.
USPS is really hit/miss. FedEx here is TERRIBLE but, of course, independent contractors whose employees have blaring crap on the radios, red dreads, sagging pants, and clapped out/wrecked vehicles. Extremely annoying. UPS is the best partly because of being uniform in most every way. Keep up the good work! Sounds like you’ve got the right plan going!
I used to have an IPhone repair shop and sold phones on Ebay. Several times the mail lady would scan the label and in the system it would show delivered ,not accepted. She would have her gun on the wrong setting. Instantly the customer would open a case with Ebay without talking to me 1st. But what I discovered was these seasoned buyers would use that as an excuse to ask for a "partial" refund. With the Ebay clerk backing them. I said he'll no! I'll just give them a full refund as soon as the returned the phone and they would NEVER do that. End of case. Ebay is trash and are always on the buyers side!
Same problems with Etsy. You sell a $700 item, received, but customer denies it and Etsy IMMEDIATELY gives them a FULL REFUND, and gives the seller no recourse.
Also my neighbor around the corner sent me a thank you card. It goes 90 minutes to phoenix to be delivered back to my town and my house. We live like 50 yards apart 🤦♀️🙄
Ebay used to work pretty well back when you could contact the buyer and send a money order. I do not mess with it now. USPS has worked very good for me. Take the package to the PO and pay the shipping and you will get the receipt. Simple.
I live in East Texas and ordered a part from California. That part travelled through nearly more states than I have (nearly 2 weeks). Never thought about giving bad review on ebay.
At this point, when i order parts, if something like this happens I know it's f3d3x or the post and not who i bought from. I watched them take something from an hour away in Michigan to Pennsylvania and then back to me. I feel your pain
I buy from a local coffee roaster regularly. I often get the coffee while the USPS tracing shows "waiting on package." Even if they do scan it, they still can't track it.
I sold on ebay for years, my wife was making a pretty good living. When they changed their stance about siding with the seller vs standing with the buyer somewhere around 2005 or '06 - we had to quit - can't make any money for exactly the reasons you mentioned.
Same here, it was game over after that.
⁴
People make a good living stealing from sellers. I got hit on 10 big items in 1 month and it shut me down. There’s a network of fraudsters.
That's what I quit in 2005 when I got screwed over by a customer
Yep, that's when they legalized theft for a time there, the buyer could just reverse charge and keep your property without any proof they made effort to return.
I am glad you took the time to explain your issues! Incredible, I had no idea on the big picture.
Thanks for your content, Dan.
Bottom line: people are pricks.
Many for sure
@@powellmachineinc dont use pay pal its nothing but a virus its been hacked more times than microsoft
@@powellmachineinc Daniel I hear your pain. There are problems with going directly to someone’s website and ordering too. I recently ordered from a company in Iowa. That’s always been a 4-5 day delivery for me in middle North Carolina. After 12 days not including weekends, I called the company to ask about my package. The tracking was at a standstill all that time showing the ticket had been printed. Was to be USPS. We agreed to wait another week and see what happens because the nice lady said that they were having considerable trouble lately with USPS delivery. I received the package 5 days later on late Friday. I called the nice lady again on Monday to tell her that I had received the package. She said that she had already gotten another package ready for shipping but was waiting on my call. All was good between the company and me and they didn’t loose any money because of me and our communication.I’ve bought from them for years and never had a problem with the company. I believe in being honest and things will work out well for all concerned. I believe that YOU ARE an HONEST person and business too. The country is crazy.
@@powellmachineinc I feel you pain Daniel. I just went through a deal with a company in Iowa that I have bought from for years. They already had a replacement package for me waiting on me to call them back as we agreed to wait another week and see what happens. I called them back to let them know that I had received the package. But they were ready to ship another one. Of course it was USPS.
Absolutely.
Daniel, your are speaking to the choir. I quit eBay 4 years ago.
So what do you use instead of Ebay?
@@jdivine8337 Aliexpress, no doubt. Nothing like buying straight from the makers.
Yeah we all don't like it but what's the alternative to eBay? You're gonna have slow sales on just about any other platform.
The saying is "preaching to the choir".
@@--_DJ_-- I've been waiting 2 months to see if some lamebrain would correct him. Thanks for not disappointing me.
Ebay doesn’t care about small businesses like us. Screw em
Ebay only cares about scammers. Either scammer sellers, or scammer buyers. They completely screw over legitimate customers. I quit selling on ebay around 2010 because of the insane fees, and insane CS they provide to SCAMMERS, but not to us legit users.
Low value, high volume junk is the only product that fits the eBay system.
@@TonyRule trading cards is all they care about
True.
I sold on eBay for a lot of years, but stopped about 5 years ago due to similar problems. I've always stood 100% behind everything I sold. When you get negative feedback, it's almost always a newbie with 100 or less feedback. More seasoned eBayer tend to be more patient. Several years back, I had a buyer over in England who bought a Panasonic Quadraphonic headset from me. After he got them, he messaged me that a small piece was missing, but still left pos. feedback. I told him if I ever ran across it, I'd send it to him, but thought it was long gone. I found it in a box about a year later, went to my PayPal account and looked up the sale. I found his address and sent it to him. Boy, was he surprised, but I had told him I would, so I did. That's the way I was raised. I still buy on eBay, but no longer sell there.
I joined eBay over 20 years ago. It was great then, however, over time, it has deteriorated into the seller's pit that it is now. Ebay loves buyers and, evidently, doesn't understand that for every buyer, there must be a seller. In the event of a dispute, the buyer wins. Like you, I will still buy on eBay, but, I'm all done getting screwed over as a seller.
I live in the country so I buy ALOT of things online. I understand the pricing differences but my heart always sinks when I order something and find out it’s coming via USPS as their tracking sucks and always takes like twice as long as regular UPS.
I always plan ahead. Sometimes, I get it a day ahead. USPS delivers our amazon.
You understand you have the option to click ups or request it from the seller though, right? It is a free market
@ 17:59, I know a USPS clerk. At one time, there were three full-time clerks. Now, very rarely two, maybe. At the end of the day, there is a hard deadline. The truck to get the mail is there. Nothing can be left in the post office overnight. All mail must go. The USPS is cutting every corner they can. One carrier walks 13 miles a DAY, and some bean counter thinks he takes too long. I'd be on the phone, bring your walking shoes, you are going to spend a week with me, mile by MFing mile.
I was thinking about using EBay, so your video was very helpful! I already was thinking EBay's percentage was going to be too much, but now, no way.
Glad it was helpful!
Re: Oversea shippers especially China, did you know the USPS and Fed government subsidizes them. They are able to ship packages (2kg or less) overseas and then USPS delivers the "last mile" for less than it costs you or me to deliver the same package to another state using e-packet rate. And then if you have to ship that same item back to China etc, it will cost you 10 times more. Its pure insanity...and how we the people tolerate these policies our government creates is beyond me.
Know what you mean.. somebody holding a public office somewhere is getting a cut of that ten times more shipping rate back to China.
Sort of like the arrangement of ten percent for the "big guy" is how it appears to be if you ask me.
It’s insane that this subsidy is still in place. It has lasted through many admins, both sides.
Right??? It's gone down hill ever since the last administration put Louis DeJoy as postmaster general! You would've thought he'd be there to clean up the swamp but alas, the douchebag can't run the USPS to save it!
not true use pirate ship and be savey, second who uses ebay to sell things? use it to ADVERTISE for your own site.
If UPS was smart, they would give incentives to small companies that ship less frequently especially on smaller packages!
Well thank you for having the trunion kits on there I just got them and am very pleased
We appreciate your business!!
I glady pay for UPS shipping. USPS and FEDX are garbage. I refuse to buy anything on ebay. Please keep up with the great job you are doing.
You pay UPS $40,..''''.they pay USPS $8 to deliver your package.
I fired ebay in 2017 & have fired-rehired & FIRED the USPS multiple times but they're are just a great big Agency that I end
up giving chance after chance. My Uncle operated a delivery business from the 70-late 90's and made a fortune but then
these big delivery corporations took over running the mom -n- pop businesses out of business. Like Walmart has done to
all those full service small places I love. In fact, you are one of them. Never give in to them ! peace man & GB ALL
There is no such thing as a "Lost Package" Its somewhere with your address and the customer address on it. This is what happens when you depend on the U.S. government to do ANYTHING correctly.
Unfortunately
It happens to every shipper. It falls behind something, gets delivered to the wrong address, falls off a conveyor belt, something. Eventually it gets found. Stuff from fed ex always looks like it was dragged here.
@@powellmachineinc Especially when they allow children to do field trips! I accidentally dropped someones letter between these HUGE machines. It's probably still there today 😂 I kinda feel bad, but they should have NEVER allowed 8 year olds around sorted mail.
@@NoMoreBsPlease You were probably more mature and responsible with the US mail than 50% of the USPS workers though...
Keep on voting. Maybe vote harder!
Quit eBay too. And that’s after 2000+ feedback over 20+ years. Wasn’t ever a large volume for me but it was quick and easy. It’s horrible with red tape and fees now. And as for USPS, they are having all sorts of problems in recent years. I will pay to have something sent to me using FedEx or UPS, before I will ever take free shipping for USPS.
Fully understood. And it sucks on the receiving end too. Their automated 800 number seems to be designed to make people give up. I'm in the process of trying to find a lost $110 Snap-on tool, somewhere in USPS.
Hopefully it shows up at my house.
You did an excellent job explaining the same problems I am experiencing with eBay and USPS. I ship damn near every day and am constantly having to drive over to the USPS annex to complain about various problems with packages not getting picked up, packages not getting scanned, etc. Thanks for your video and experiences.
I'm absolutely there with you. In my 19 years of reselling I have NEVER been able to get reimbursed for one single USPS insurance claim. They have managed to completely destroy boxes and items one could have thought they threw the package off a flying airplane and STILL didn't refund my money claiming that it was improperly packaged. I ship everything over 12 ounces with UPS now.
People are getting to dumb these days. Hope it's going to get better for you.
Ty
And people have figured the system out and hurt guys like the Powells
I won't send anything USPS anymore because i used to pay my bills by check and mail them and my bills would not end up being paid, checks lost etc., you know how that crap goes and E bay just, out of the blue changed my email address out of nowhere so i can't even get a email stating i just purchased the product nor do i get a receipt. No more. Thanks for the important info.
I Agree, Same NONSENSE we are dealing with.. Where DONE W EBAY AS WELL !!
💯
I have the same problems selling on eBay. I don't sell certain items on there anymore. The 17% seller fees are terrible.
Yep, it's trash
For those that don't know. You must go into the post office, stand in line and make them scan your packages, then get a receipt. If you don't, you have no recourse to lost or stolen packages. The postal workers will steal them and sell the items on eBay themselves. Found out the hard way when I used to drop items off at the counter. Once a month, then once a week then three items in one week came up missing. I informed the Post Master at the MPO. Ever since I have my packages scanned with a receipt, not one has come up missing.
If they don't scan it, it's gone. No one gets in trouble, you don't get your money back. The post office will not help you, they won't do anything and assume you never brought it to them. You have nothing.
So don't set packages out for them to pick up, don't leave them on the drop off counter.
Made us so mad we would come into the PO 2 minutes before closing and have the stupid thief scan each one for us. I knew who she was by the way. It's always the loud mouth who claims that they would never risk their great paying post office job to steal packages (plausible denialability). She didn't like doing the work sellers brought in and it was obvious she had a beef with doing it.
I made her life hell for years after too.
You would be 100% incorrect.
So true.
No you do t. They have a kiosk you can scan it yourself. You can also request a pickup and they can scan it in front of you at your house.
@@bunchielove6893no the kiosk does not count as a real physical scan to the algorithms, it's a fake scan cosmetic only and bears no fundamental meaning if the package is lost before getting any actual scan from the post office.
You don't need to wait in line for a receipt, you just need to make sure the carrier or clerk actually scans it when the handoff commences.
eBay shopper since 1999 here. I always give the seller the chance to solve any issues that arise; overpriced shipping (usps used wrong class code), condition not as described (missed damage in clothes), broken during shipping. 100% sellers make it right and I leave them great feedback. I encourage sellers to include a thank you post card with a statement to contact them with any concerns prior to contacting eBay. This is where it counts. And no matter what I ship, I always get a receipt!
I got a Honda manual.
I never got . so I contacted the seller . it took weeks to get it
it was on a shelf at the post office . I didn't like the idea he didn't send me another one . but that's ok I ended up getting it . and I left a good review. I feel your pain pal
I always try to get the seller first and I'm patient
Its not the seller's fault that USPS fukked up! Why should the seller send you TWO, because the shipper messed up? that issue is ONLY between YOU and USPS. Only terrible people would expect such outrageous things from a seller who did everything 100%.
The "old fashioned" way of doing business is the best way to go. I called, explained what I was looking for and this fine fellow in the video took care of my request in minutes, transferred over to his wife, gave payment and shipping information and a few days later everything showed up in great shape, packed very well.
A pleasure to do business with, excellent products and super fast. Many times it's best to just call and order direct instead of using Ebay or a third party relay seller that will abuse their "business partner" just for the sake of "protecting the customer".
At 18 you would have been lucky if I would have thought to take the packages down to the post office lol. Good for him. When I was 18 they would have sitting there Tuesday. Good thinking Andrew. Seems he's a good kid. Good for you brother.
What is this world coming to? It's no wonder why USPS is always losing money. Why can't USPS be turned around to be a quality shipper? Like you say it's mind boggling. Thanks for sharing. Can't wait for part 2!
It's mismanagement.
Majority of the problem is by YOU people buying the CRAP from CHINA with "free" shipping. Once those packages reach our shores, all that delivery cost is absorbed by USPS. They get ZERO $ for delivering that CRAP to your door.
So, why is it free? The UN, that's right, the United Nations gives China a status of a "developing nation" Like some 1st world nation. This needs to be changed...
Write your representatives in Washington!
Senate.gov
Congress.gov
USPS ran a seemingly hardcore series of ads on TV a few years ago... saying oh we're gonna be the best.. well, uh.. yeah.. no.
Louis DeJoy is still running the USPS show. It's in his biz interest if USPS fails, or it looks like a bad choice, DeJoy wins 💰💰
It's worse than miss management, it's a lazy class of people who have been hired to sort and move mail. I watched all this change in the 80's and of course noticed the type of people that were being hired. It's just a bunch of gov drones doing the bare minimum to keep their jobs and since it's a gov job it takes an act of congress to fire them and nothing improves, nothing gets fixed and the incompetence, theft, and laissez-faire attitude of everyone working within the system to not stick their head above the fence for fear of being ostracized.
I don't think one is better than the other, same type of people, I've had lazy UPS drivers not deliver to my home because it fell on a busy stretch of road which turns into a traffic jam during rush hour and the USPS guy didn't want to stop to drop my package off because that meant he would get back to the barn an hour later and I think they don't pay extra for that, so I had to go to the USPS depot of pick up the package.
Ebay and Paypal will always side with the buyer, the thing I pay attention to is "Buyer Feedback" when I sell something, if there's none it's possibly a new account and someone is looking to scam a seller. I don't sell as much so I can do that but I'm not sure what high volume sellers do to deal with this issue. If you sell on eBay you're gonna encounter these buyers, these people suck.
It'd be nice if they could just go with a "side with honest people" system instead of side with buyer or seller. The moment you pick a side, it's open to abuse.
a small box w BIKE PEDALS was cut open because i guess the weight of the small box made them wonder what could be inside. Lots of stuff i buy comes opened.
You are possibly tagged/flagged or blacklisted in the system somewhere... someone may have an ax to grind or some sort of affinity towards you in some way as well.
It happens to those that are seemingly a nobody.
Morning Daniel, I am having an issue with them now over a timing set it's new but so loose that the old set at 168,000 miles is tighter than the new one . Hopefully you can get your situation straightened out. It's amazing with how shipping something turns into a mess . People can't even talk to people about problems....talk to someone try to straighten it out but no they want screw people over without communication. Y'all's parts are great and we know y'all try very hard to make things right . Thank you for speaking the truth.
Me to
I feel for ya. I'm a 24 year 300+ @100% positive feedback member. eBay has become a haven for scammers these days and I'm done. Not worth the hassle considering the fees charged to sellers.
my powersports dealership used to sell on ebay. we got scammed so many time and Ebay always sided with the crooks. we had a guy buy a gun mount for his UTV right when hunting season started within 2 weeks he claims item is rusty and not new etc. it was a brand new in the box Kawasaki item. he used it for his hunting trip and then scammed us for a refund. not only did ebay give him his money back (from our account), we never got the item back.
USPS has taken over a week to deliver items only 5 miles from us. and lost items being delivered in town. i quit usps because of their negligence a long time ago
Every time Fedex shows up here it's like a bad easter egg hunt.
Unfortunately
Same here and Fed-ex is nearly impossible to contact to report crappy Drivers and Crappy deliveries .
I had a DHL guy climb over my 7 ft tall driveway gate and leave it halfway up the driveway on the retaining wall outside my house. I still sit here trying to explain that one to myself. 😂
Good to know this from a businessman's perspective. Thank you sir!
Glad it was helpful!
Came for the machining , stayed for the host.
Ty!!
Good video. My wife sells on Ebay and loses money all the time. I keep after her to quit but as of now she is still in it. People order stuff and say it looks different or they still think they can wear kids sizes etc.
Never forget that HALF the population is below average intelligence... (half are under 50%). once you realize that most people are DUMBER than you, things start to make sense.
USPS screws up my stuff all the time. A friend of mine sent me some stuff from North Carolina. 3 days later the package was within 30 miles of my house in central Alabama. The next day it was back over in South Carolina. Then it didn't move for 10 days. I had given up on ever getting the package. All of a sudden the tracking shows it's moving again and back in Atlanta. 2 days later I had it. All told it was something like 17 days from shipping to arrival. How does that even happen????? USPS just sucks!
Thats just government efficiency for ya...
eBay was a dream come true when I first started using it in 2001. I was able to get rid of stuff I knew had value but didn’t know where to find buyers for. And found things there I never thought I’d find.
They sure figured out a way to screw up a wet dream over the last 10 years.
I haven’t sold anything there in 7 or 8 years now. I still have things with value I don’t know how to find new homes for now. Much of it will likely get wasted eventually tossed in a dumpster.
I wish someone would start a new online “Americas garage sale” matching what eBay was like years ago.
Thanks. That was a BIG help. Do not think about this post. Just take the thanks and run with it.
USPS and Amazon have always delivered me packages weeks even up to 6 months late and never bother to contact me or do anything to inform me about the situation. And I agree people arent about the community or the communication anymore dealing with customers is like dealing with road rage they are just in an office chair on the eBay highway ready to shit a brick the instant something happens, “if I can have it now I’ll throw a fit” kinda attitude. The internet has spoiled the patience and humanity and community right out of people…Keep up the good content and products!
We have been selling on ebay since the 90's
ebay is far from perfect...and USPS sucks
thats part of doing business online no matter
what platform you are using.
but it is worth making the 30K per month.
Ever since the Postal Service went to “centralized sorting” things have gone downhill…
We live in Las Cruces NM an hour north of El Paso TX. A lot of our Amazon orders originate in El Paso but because our sorting facility is in Dallas TX everything travels 600-700 miles to be “sorted” and then another 600-700 miles back to El Paso followed by that hour trip north to Las Cruces…
I’ve contacted the USPS Postmaster Generals office asking about this logistical problem. They claim there “computerized, optical scanning, conveyer belt” system is faster than the old one. But every year they want a rate increase to cover higher costs of doing business. It wouldn’t have anything to do with shipping parcels all over Texas would it?..
My wife and I are retired, we don’t travel as much as our Amazon orders do. Want to go on vacation, ship yourself USPS, you’ll see a lot of the country…
They are looking into it, with a heavy hand! Ask them to use PTS to track it. PTS is only available for management but it’s very in-depth and shows data that customers can’t get! That’s should be a good jumping off point to isolate where about the package might be? Sorry Brother about the headache!
Ty, good info
6:40 sorry buddy but what he did is 100% how eBay is supposed to operate. He didn't do anything wrong. You need to reply back and let him know what happened. That dispute or case is your warning. Why don't you reach out to him right now and tell him what happened huh? He's your customer and has certain responsibilities and you're the seller and you have responsibilities...
The case was opened and closed in the middle of the night, did you even listen to the video??
Major USPS problems in parts of Georgia. State senator called a hearing with USPostal general today. He admits problems.
We had the same in MN.
Post Office has big carts of packages that haven't left the building for WEEKS at a time.
The response? "We're overworked and underpaid" so they CHOOSE to be the problem.
But the sender bears the brunt of the problem.
Dejoy is the problem. USPS was highly rated til he took over.
Dejoy was brought in under Trump and Biden has kept him on. Let that sink in for a moment.
Dan, I'm a retired over the road driver. Every once in a while, i would run across loads that were random from USPS that were " hot" loads that were in a hurry to get somewhere. What they actually were were loads of stuff that got cleaned up from setting somewhere. Who knows how long they had been sitting. USPS is very disorganized, ever since it became privately owned.
Usps isn't privately owned, it is a branch of the government.
Ebay used to be great! I quit selling there 5 years ago. I made good money there for 15 years, but they gradually ruined the site for sellers.
They love their scammers though!
No. Nefarious sellers ruined ebay.
Love a good very valid informative rant. 👍
I’ve been finding that both Amazon and EBay are the two highest priced options in many cases.
Set of MS-2199P-10 main bearings. $94 plus on Amazon.
Didn’t even look at eBay.
Got them from the standard parts vendor everyone else can order through. $74 dollars.
Definite bs for a honest businessman to be treated like this. I will only use UPS, no one else is reliable enough these days. Its sad people can hide behind their computer and do this but its the world we live in unfortunately. For what its worth, I give you a A+ rating, you took the time to reply to my email a while back about a flat tappet cam question and it was very helpful. Fun fact my last name is Powell also. Keep up the good work, good machinists are becoming a rare thing!
A friend used to clean up parts glass feed them prime and paint them to make them look great and had to stop and sell. Just basic cleaned out because people would say oh it's not exactly as the pictures when it is exact same thing shipped. He also takes a picture on the post office scales so they know also nothing moves without tracking just had that happen never moved never moved about a 20 pound box and after showing them the pictures on the post office scale plus the tracking paperwork they luckily had a small enough post office that they found out that it got sent somewhere it didn't get sent and on the truck for four days and eBay fees he eats $16 I think on a $70 item the other thing to do in the ad is state. This is what you're getting if you don't like it try somewhere else.
Just a quick suggestion... Always copy the ebay customer email and telephone number and create a note on the order. It will be unavailable after some time, so this is your chance to preserve it.
my rant to add to yours, most of the people I sell to do not give positive feed back even when you ask for it!
Reminds me, I need to go leave positive feedback on Etsy! I try to always leave feedback from small sellers because I read it when I am trying to choose a seller for something to buy.
USPS paid a claim what was missing but was delivery 30 days after shipping. We refund the buyer after 2 weeks, after 4 weeks the item was delivery - the buyer said nothing, so we thought we where out of luck. USPS check show up last week for the item cost. 🙂 (7 weeks after shipping)
USPS uses a lot of Contract Trucking companies to transfer their mail trailers around. They just recently started letting Contracts expire with the intent of the USPS now handling this. However they do not have the manpower, so they go back to the Contract truck companies "off-contract" to fill in certain runs they can't complete.
My gf is a dispatcher for a Trucking company on the East Coast that has long held these USPS contracts (decades), so I get filled in on her calls with USPS quite frequently. Her company has lost a large chunk of USPS contracts in the past 3 months and had to lay off about half a dozen CDL drivers. Also the amount of times Trucks break down carry mail is quite mind boggling. Many of these companies are barely holding on and don't put as much emphasis on Truck maintenance/repair because of it. In the past 2 months she had 3 drivers in pretty violent crashes, two of which were let go due to negligence. One of the trucks went up in flames, so goodbye to whatever Mail was on that Load.
Another Truck got stolen in a Major Urban city, while the driver was inside the USPS facility. They have cameras in the trucks so got so see some Cam footage of that from my GF. lol
Gosh I wish I competed with dudes like you. Here where I operate, I have to run on all cylinders all the time, and so do all the other people involved with my eBay/USPS business. You have to pay attention and solve situations quickly. When I’m gone, I still have to pay attention to customers messages and tracking numbers. “Don’t forget to get the receipt from the PO.” How hard would that have been to tell him? I hope you have a large amount of local business to sell your parts to. Good luck with your website, but you will probably have many of the same problems.
Yeah I noticed he didn't really address his own failures in being proactive with checking the tracking, he could have prevented most of these issues he's complaining about.
I'm glad you were understanding with your son.
Stuff happens, he didn't know what he didn't know
There's an easy fix. All you have to do is set up postal pickup. You had the tracking number generated. Then the carrier knows in the morning how many packages you are shipping. When carrier picks up packages, he scans the packages as received by carrier (usps) and scans your printed paper to confirm they were picked up. It's an easy fix.. I have a customer that makes parts for transmissions. No issues... but your correct, ebay sux
i had same problem. i live middle of country and got message from frantic customer saying it was a birthday present and it ain't there yet. so i check tracking. was supposed to go to florida but it went straight east to the coast and set there for a week and i let the customer know but she wasn't too happy and i wasn't either. then in like a day it went from where it sat south to florida and the only thing i can think of is they where waiting for a full truck. so this 3 or 4 day shipping is a maybe, maybe not. because i communicated and told her everyting i knew about the situation she still gave me a good review.
I'll give you a good review: I have been watching and I think your shop is a good as Pete's Machine was when it was Peterson's Automotive Machine Shop- and back then Pere's Machine was the best there was. Wish I was located close to your shop because from time to time I've wanted to have something machined and had to make do.
Hi Daniel, I can give you a clue on how packages get lost at the USPS! When we would go over to the main post office to get trucks that were due service there would be packages left on the truck, we would have to unload the packages and take them in to the office that the truck belong to, collections, parcel post or whatever ,The Manager would tell us to just leave it on the dock,sometimes the manager would take the cart into the office! Now we got bitched at for handling the mail so we would have to go find someone a (Mailhandler) to unload the truck and it might not be someone from that office and we would see carts sitting on the dock for days because no one knew what it was and didn't care! And I don't know for sure but it might get thrown in the dumpster. Up until about 10-15 Yrs. before I retired at the end of the day Drivers would have to check and see if their truck was due for service or if there was a problem with the truck, the driver would have to unload the truck run it thru the truck wash and bring it to the garage and we would take them back. Then here comes the it's not their job to deliver trucks to the Garage or wash them! The Drivers were premaddons and we were the grease balls! But as hard as they tried they couldn't pass the test to get into the garage!! Hows that for a novel?
"might get thrown in the dumpster" Gave me an idea, let's go dumpster diving at the USPS and see what kind of treasures we can come up with!
I cringe whenever I order something and my order ships USPS because they constantly lose the package or deliver it to the wrong address. Or deliver other people's stuff to my house. I avoid buying anything shipping USPS like the plague, I don't care if it cost a bit more via UPS. I like the way you describe it, people want cheap trash shipping then complain when they get trash shipping. lol New subscriber btw, love your videos!
I haven't sold on Ebay for years and years. I dont use PayPal anymore either. They want to charge you for every little thing. Ridiculous. People are just very different nowadays. I can tell your a old soul Daniel by talking to you and the way you act. Its also a different way we were raised years ago. All that went by the wayside years ago. The way kids are raised nowadays is extremely different. Thats where the crappy attitude that people have nowadays comes from. Keep your chin up, we all know your angood guy!!
I used to sell for fun on eBay. Between the fee's, the shipping problems and the new Joe tax I'm done.....They can sell my collection at my estate sale....
same crap happened to me. Now I only ship with usps for items under $50. And I pay for signature confirmation. I make sure I get an acceptance scan at the post office. Many people don't know you can have them scan it into the tracking system right there. I used to drop packages into the bulk slot... Never again.
It’s a mess.
I love your accent 😆. But you are right about Ebay. I’m quitting it too.
You can do it!
Man, oh man, some people want the world seems like the world is going that way. I know that you are a man and company of integrity and you are not doing anything wrong. It’s the clientele that is typically a fault. I know because I was in customer services as well.
I sent a set of injectors to be refurbished by usps and insured them. After about 10 days, I checked and they showed not delivered to the company that was about 2 hours away from our shop. We made a claim and miraculously, they got them the next day. That $ 500 insurance claim got someone's ass in gear it seems.
Lol, definitely
I kept having the same problems... my carrier would take the packages but would not scan them even with a SCAN sheet. So I tried taking them to the post office myself thinking they would be scanned. Still, no scan for days. So all at once in the last month I lost my top rated seller status due to late shipment rate. I have like 40+ late shipments because USPS wont scan packages until 2-3 days later and the first scan takes place in a city 6 hours away! its obvious they already had it when the first scan happens 6 hours from where i live.... ebay doesnt care.
You Tube mechanics. The number of "educational" mechanical You Tubers is amazing and I find more than 1/2 of them are really clueless on what they are doing. And I am 79 years old and been messing with cars for over 54 years. Stopped buying through Ebay years ago. I hear you Daniel.
I've had packages not get scanned until they reach the destination post office...this is inexcusable. Now I drive to a post office 8 miles from where I live because I know that station scans 100% of my packages. The problem is when packages leave their location they seem to just disappear for days.
USPS uses a lot of Contract Trucking companies to transfer their mail trailers around. They just recently started letting Contracts expire with the intent of the USPS now handling this. However they do not have the manpower, so they go back to the Contract truck companies "off-contract" to fill in certain runs they can't complete.
My gf is a dispatcher for a Trucking company in the DMV area that has long held these USPS contracts (decades), so I get filled in on her calls with USPS quite frequently. Her company has lost a large chunk of USPS contracts in the past 3 months and had to lay off about half a dozen CDL drivers. Also the amount of times Trucks break down carry mail is quite mind boggling. Many of these companies are barely holding on and don't put as much emphasis on Truck maintenance/repair because of it. In the past 2 months she had 3 drivers in pretty violent crashes, two of which were let go due to negligence. One of the trucks went up in flames, so goodbye to whatever Mail was on that Load.
I'm new to ebay only a year now and this is enlightening most people like me just do the easy thing in front of us I purchase not selle but have items I'd like to sell but now I figure it is not worth the trouble for a few small trinkets thanks for the Intel
It's ABSOLUTELY worth it to sell on Ebay. I've been selling there for 25 years. This is ALL on the seller for not getting it scanned at the counter and getting a receipt.
@@nataliesauntie No, Ebay is a scammers paradise. Most of us all quit using Fleabay like 15 years ago. Between the insane amount of fees, and scammers EVERYWHERE, most average sellers get HOSED in the end. I'm kinda wondering if this poster is an Ebay shill.
@Nords555 Only the losers who can't make it on Ebay left. I sell six figures a year on Ebay and they've ALWAYS had my back. If you think the fees are too high, you weren't very good at reselling.
@@nataliesauntie lmao, sure thing, hun.
No eBay for me either! Quit years ago also. My USPS stories. I paid to have insurance on my order from eBay from usps. It arrived broken in pieces. It was properly packaged with bubble wrap. Of the corners on the outside of the box look like it had been dropped on the floor or off the truck. When I took it to the post office and said here’s my insurance it arrived broken. they told me how do you know it was mailed broken. So another words I paid the extra $25 for insurance on a $300 item I purchased and they refused to pay.
Brother you are one upstanding dude I appreciate ya and some people are just different stinks but true best way I could keep it clean thanks again
Bought a 2500$ holley 12.3 dash the ups driver signed for me, wasn't even home and the seller, ups and the credit card company told me to bad!! I submitted police report and submitted my time stamp from work showing I was not home at the time signature was accepted!! Blows my mind how there's absolutely no investigation and they side with whoever.
Yep
It’s a pita but I’ve done it. You need to get ahold of a case manager on the phone they will call the local post office direct and if your local guy says he accepted it. Should eventually get settled from there
Lots of time
@@powellmachineinc sometimes life isn’t fair… I have rapid onset degenerative disc disease and can hardly stand or sit most of the time. Doesn’t stop me from trying to get out there and work.
Sometimes you just need to deal with the stupid shit other people hand you weather you wanted it or not.
Or just drop it and never mention it again 🤷♂️ . Wish every bad situation could
Be handled like that.
Do not blame you. Good eBay ended 3 years ago. Good Amazon ended a year and a half ago. Were I a younger man I would be buying your product period. But getting within a year of retirement, yeah it's just fun to watch your content. All of it. Awesome videos. Would love to visit ya but aint gonna bother a workin man. Keep going strong.
Most of the shipping problems I’ve experienced have been FedEx or usps. Both have shitty helpfulness when you are trying to find a package
It's common sense to get a receipt to start the clock on the post office. Kind of seems silly to get mad at every single other person (ebay, the customer, usps) when you didn't provide proper training to your runner. Most people have to learn to get a receipt the hard way amd that's okay. Just don't blame it on everybody else. The guy who got slow shipping could possibly be because you didn't start the clock on usps by getting a receipt. So they made other packages a priority. Always get a receipt. Also it's not ebays fault if other people can sell the same product as you at a competitive price. If that's the case you need to find something less available on ebay. Customize your product. Differentiate your product. Add value no-one else has.
100% ... You never hear him admitting to personal faults or issues with his company or processes. As far as we know that 18-year-old could be reselling the parts on eBay under different account and USPS never got them.
Anytime you deal with a company that sells on E-Bay, you could tact the seller before anything. I've had problems and 99% of the time it gets taken care of. The person needs to remember they are not the only customer.
eBay PowerSelller here. I am also a Master Automotive Technician and former FL LEO too. eBay will remove that 13 day USPS handling Negative Feedback "upon request" IF you shipped it within the stated handling times (which I know you did).
Qw have tried that with no help from ebay
@@powellmachineinc I submit the request all the time. I do it through system. If you call their "3rd world calling centers" (usuall what you get when you call eBay) it's a lost cause and they are no help. I am still watching your video right now! Mmore like still listening since I am typing! . With all USPS Parcel Post shipments now becoming Ground Advantage (whch is now insured) USPS will deny the claim each time. You are able to file 2 timely appeals which I have done. Every single time I get different fake false reasons that the claim was denied that always differs from their first denial. Every single claim that I have filed has been paid upon the final appeal. UPS usually denies their claims also by default until the appeal process.
Problem is without usps scanning it in the system they may not
@@jonsaircond8520 Agreed. Hopefully it does not get lost before it gets a in process scan as it moves along. IF they don't scan it it can be serveral or many days before it ever gets scanned.
My brother flew from Texas to Illinois in January. He mailed his stuff and it took over 6 weeks for his stuff to show up. I currently have a package purchased on Ebay USPS in possession in Florida and has never moved in over a week.
I had that happen with tool I ordered from Walmart though a third party vendor. A USPS shipping label was created for it but it never showed as being shipped. I ended up getting a refund from Walmart and eventually received the tool about a month later.
Couldn’t agree more, I’m shutting down my eBay business too much hassle
Definitely
I'm waiting for a package that went in a big circle around the lower 48 and is now lost in the system. It got shipped on the 15th. Still shows arrived in Nashville after 4 days. Went there from Salt Lake. On its way to Alaska. Originated in MA.
Having the exact same issue with USPS for 3 items that never received a scan from them.
I have a PO Box at the USPS because I have a very long driveway and the post office is a 1/2 mile away. I worry about mail box thieves. When an item for me arrives at the local post office, it gets scanned as "Package Picked Up By Individual" , I haven't been there yet to get the item, I DID NOT pick it up. But the sender believes I have it in my possession. If it disappears after it's scanned but before I pick it up at the post office, I have no recourse because the TRACKING shows I picked it up. Many more stories.
I ordered on egay from you, a cam kit. And shipping took a bit BUT I just emailed you and got the info and we good. NO need to try to leave negative feedback. Just contact the seller and be good.
💯, ty!!
USPS is really hit/miss. FedEx here is TERRIBLE but, of course, independent contractors whose employees have blaring crap on the radios, red dreads, sagging pants, and clapped out/wrecked vehicles. Extremely annoying. UPS is the best partly because of being uniform in most every way.
Keep up the good work! Sounds like you’ve got the right plan going!
Same here
I used to have an IPhone repair shop and sold phones on Ebay. Several times the mail lady would scan the label and in the system it would show delivered ,not accepted. She would have her gun on the wrong setting. Instantly the customer would open a case with Ebay without talking to me 1st. But what I discovered was these seasoned buyers would use that as an excuse to ask for a "partial" refund. With the Ebay clerk backing them. I said he'll no! I'll just give them a full refund as soon as the returned the phone and they would NEVER do that. End of case. Ebay is trash and are always on the buyers side!
Yep....I have seen that also!!
Same problems with Etsy. You sell a $700 item, received, but customer denies it and Etsy IMMEDIATELY gives them a FULL REFUND, and gives the seller no recourse.
Also my neighbor around the corner sent me a thank you card. It goes 90 minutes to phoenix to be delivered back to my town and my house. We live like 50 yards apart 🤦♀️🙄
I had zero idea that eBay had been in business for so long. All the way back in 1995!
Yup
Ebay used to work pretty well back when you could contact the buyer and send a money order. I do not mess with it now. USPS has worked very good for me. Take the package to the PO and pay the shipping and you will get the receipt. Simple.
Super like if I can give it. Coming from another Ebay (regular auto parts) seller who wants to break away too.
Its cost you more money to make a sale because of drop in ratings? Sounds a bit sketch on eBay’s part. Sounds like it could be scandalous IMO
It's always been like that
I agree with you regarding the lousy service from the USPS. It stinks.
Facts
I live in East Texas and ordered a part from California. That part travelled through nearly more states than I have
(nearly 2 weeks). Never thought about giving bad review on ebay.
At this point, when i order parts, if something like this happens I know it's f3d3x or the post and not who i bought from. I watched them take something from an hour away in Michigan to Pennsylvania and then back to me. I feel your pain
I buy from a local coffee roaster regularly. I often get the coffee while the USPS tracing shows "waiting on package."
Even if they do scan it, they still can't track it.