Sony WF-1000XM3: Your Pair May Be Defected. Watch This!
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- เผยแพร่เมื่อ 29 ก.ย. 2024
- The Wf-1000XM3 are truly wireless earbuds from Sony. They feature one of the best noise canceling audio that I have experienced in the market as of now (in earbuds).
The audio performance on these little guys were spectacular. You wouldn't be disappointed in any type of genres that you guys will be listening to.
BUT, the left ear bud eventually wouldn't hold charge anymore.
The audio levels on the left earbud eventually got lower than the right
The case easily got scratched up
There were a lot of latency and re connectivity issues
I believe I had a defected item
Please like share and subscribe and make sure to follow me on Social Media! @ZadShak
#zadshak #Sony #WirelessEarbuds
*Update, now Sony has sent me a third pair because the second one stopped working......
do you have the same problem after having new replacement
@@huaweialexis1955 yup, but that's just me
@@ShakibSayzad I haven’t had any issues
@@andyramirez5837 I’ve had two sets. Now my charging case is always on and draining...
my left earbud has dropped in equal volume to the right.
when these were new about a year ago they worked fine and this is the first issue I've had with them.
Ive tried everything possible to fix and nothing works...
very frustrating.
Does anyone else experience audio cut outs when listening to audio? I've done everything the help support tells me to but nothing seems to be working. I just bought these and there's nothing i can do.
꧁Ronnie꧂ Same with my pair. Not being able to resolve either. Currently seeking a refund from Sony (bought them from the Sony Online Store).
@@Dogboy73 change audio to prioritize connection
Same here, i also have that same problem...
Same here, tried everything bu still keeps happening independently of the device.
Really think that some of these devices might have some defect somewhere in the electronics
Yeah 100 percent, going for exchange or refund tomorrow. Cuts out on every device I've tested, reset countless times, unistalled app etc. Apart from this they are great.
Yepp! I have disconnect problems sometimes also. I think hearthrogh is weak also. Better on jabra 65. The sound is very good with music
I hate how they don’t connect to my laptop
The one side lower than the other happens to me of course after the warranty.... I figured I was deafer in one ear then the other lol
I have both Powerbeats and these..beats are in a different level in my opinion
Sony's are better. You must listen to rap.
Told by Best Buy salesman that these buds would stay securely in my ears - wrong! These buds do not stay in. Returning them.
You believed a best buy salesman?
I agree and have same iusse. What Sony thing about with some shit like that.
dude, you need to twist them in, not just push them slightly. watch the tutorial.
I glad I’m not the only one who noticed that
He put the right one in correctly, that was staged.
That was my fault, my bad
Me too, it disconnects frequently
they don't like you.
My left headphone not working anymore 😐
you just droped left earbud now begining in the video. so you can't say "you haven't droped 'em.
Of course I can, I haven't dropped them before. Video was the first time. If I wanted to don't you think I could've just edited that part out?
@@ShakibSayzadSayzad ha ha ha brah. you can just say "I never drop 'em vedio was the time"....who knows broh.? in the video , you did not say " I haven't dropped them before" you just dropped it, brother...
in the end he said there not better noise canceling than over ear, even tho beats( which he mentioned,) beats are G A R B A G E
Sony WF-1000XM3 the worst and most frustrating electronic equipment I ever owned. Every time they cut out or stop responding or fall out of my ear, I think of the $$$ I wasted. I have $15 buds that perform better. The sound quality cannot be beaten for the 10% of the time I actually get them to work. Sony must have a serious amount of resources dedicated to keeping these earphones off the "do not buy" list. Sony WF-1000XM3 earbuds are absolute garbage.
Yikes! I'm sorry you really hated them lol. I enjoyed the sound quality, and nose cancelling of mine. Just HATED the hardware I kept getting
Warranty people; WARRANTY; use your warranty!!....moving on..
The sound is quality 👌🏾...so rich!....so
You "have no idea how they got scratched"!?... You were rough with them; it didn't scratch itself!🤯
I’m a sound engineer and these are garbage. If you want the true earbud version of the wh1000xm3 go for jabras 85ts. They have speakers twice the size of all these shitty buds. 12 mm. Get these if you want permanent ear damage above 10 kHz.
I have this problem I’ve hardly even used them for the last year now they’re out of warranty and they’re faulty… absolutely rubbish now I’m actually using them.
Just bought mine, they simply just don't work. Can't connect to anything, the left one lights up blue it seems but the right one always red or nothing. I tried resetting, reinitializing factory, the process they describe does not even work. I'm so bummed and annoyed right now.
8:07 "I haven't dropped these headphones" 😂 - 2:03
What a fail
😁
My left air bud is not working anymore.. Maybe there's a factory defect in this air buds..
watching this video is frustrating, just stop whining and get straight to the point
Lol but thank you for watching it tho
He literally did get straight to the point 😂 it was the first thing that came out of his mouth. It seems you're in a bad mood.
It was a great review.
lol FAXXXXX
you put the buds wrongly, put it first vertically then twist forward so it will lock to your ears
Just got these, and tell you what...the left bud already flickering day 1 as soon as i opened the box. Its brand new btw...thats it man im done with Sony, i actually plan to return them tomorrow, im getting my money back and buy airpods pro instead.
exactly the same, im now buying samsung buds
Sorry to hear about your issue my friend. I have had the exact opposite issue that you have with the fitting. Many earbuds that I owned before kept falling out of my ears. The would happen especially when I'm talking, laughing or eating, which can be maddening. With these particular Sony buds, due to the big eartips they went in my ears and stayed in... I was so happy. For that fact alone I was happy with paying the $199 price tag ( I got them at Best Buy on sale since it's Christmas time) I do wish the noise cancelling could be better! I due understand that these are just earbuds and that will be limited in effect. I was also wondering if you were having this issue because you are using an older phone... Anyways I wish you the best of luck in finding a headset if this issue isn't resolved.
I guess these earphones arnt for everybody :\
Everything you say happened to me and they won’t replace. This sucks! Good review!!!
yes ,it disconnect frequently , after resetting , updating firmware, speaking with sony support saying its "normal" bluetooth to disconnect, bulshit, the sound is great but bluetooth connection awfull ' highly diapointing......
Same here! So frustrating
You should watch the Sony guide on how to wear them for a more secure fit. You are supposed to insert and turn them
Even when twisted, still falls off. I didn't read the guide, but I've been wearing ear buds my whole life, including wing tips
@@ShakibSayzad you didn't even twist it and you say you knew how...lolol.
I have friends too using it from the first day it was launch and didn't have problem slipping off and even using it for jogging.
@@kennykhoo1689 yeap, even twisted it still falls off. Sorry that I did not twist it in the video, but like I said even twisted it would not stay in place. I guess my ears aren't human like
@@ShakibSayzad too bad...everyone of us having different type and size of ear. Maybe you are just not suitable to use it like the majority of ppl where airpod doesn't sit well in their ear (but don't know why still using it..haha) and I'm one of them.
Just gotta find the one tws that fit well and everything is going to be okay.
@@kennykhoo1689 custom eartips worked out for me.
I got these headphones for Christmas. I returned them the very next day. I’ve never ever had such difficulty simply trying to pair to my phone. I was amazed that these headphones have a single good review. I’ve used AirPods, AirPods Pro and Raycons and literally all of them worked perfectly straight out of the box and consistently worked perfectly for the duration I had them. These were a total non starter. I never even ended up being able to pair them. Just wouldn’t work. Returned and am buying AirPod pros again. Those work at least.
it is very fitting , have been using this earbuds for a month too. but i do experience some cut off during play of music. the music is awesome. The music will cut off when your phone is on locked mode, when your phone is awake, it will play for hours. He is right in that area where music don play when the phone is locked mode. besides that, the music and sound , it is way out of these world.
did you resolve it? I just got a pair and is having some cut outs and is on windows and Android. Software updated. :/
Just got these yesterday. Immediately had drop out issues while listening to music every few seconds. I did a reset with the earbuds in the charging case. Seemed to work for a day. Starting dropping out again, but not as bad. On firmware 2.3.0. This is also the firmware it shipped with.
I noticed it started dropping when downloading a file. Don't have this issue with any galaxy buds or the wh1000xm3.
I get really bad audio stutter, seems to only really happen when im at the gym.. not sure if other wireless devices are interfering. It will essentially cut the audio for less than a second and back to normal but this will continue to happen for some time.
What a joke. Learn how to put them on right buddy.
Thanks Aditya. The fact that you took the time out of your day to watch my video and also took the EXTRA time to make a comment makes me really happy :)
Battery life sucks big time on theese too 🤦🏼♂️🤦🏼♂️🤦🏼♂️🤦🏼♂️🤦🏼♂️ (worst sony product ever)
Hi there! Can anyone help me? I have one of these and they have started to blink (the case) the red light started to blink when charged and my earbuds only charge, not the case anymore… any tips?
I nearly threw mine in a river today, constantly disconnecting & they don’t fit properly. Ended up running with the left one in my pocket because it was useless.
my issues:
1. Wont fit
2. right earbud takes 1 second to respon to anything (including notifications) (no issues while listening to musics, its just that it takes 0.5sec to 1 sec to respon to anything, sync is perfect)
3. ANC is almost non existent
4. Battery doesn't last more than 2 hours with anc and the Hi-res setting set on Auto
5. it seems my right earbud is having a lot of issue
6. my case takes 3 seconds to light up once I open them up
Just bought the sony wf1000xm3 earbuds, and immediately notice that the right earbuds charge abnormally, the red light flicker like crazy, but i just ignore it and charge for the next 2 hours, and when i tried to use it, it doesnt even turn on and response at all.
I hear cracking sounds when the earbuds are connected with the MacBook Pro 15' at work... and this rarely happens with my Pixel 2. I also don't like the sound that the lid makes, it feels quite easy to break if opened quickly and with enough strength... Need to reconsider if I'll return these, even though I love the noise-cancelling and sound quality, maybe I'd be better off with sports earbuds or over-the-ear headphones.
UPDATE : It's been some months and the audio is perfect with the MacBook Pro at all times. My Pixel 2 rarely disconnects from the earbuds but it might be that the Mac steals the connection or just that Android's Bluetooth is not stable 😅. Anyway I'm very happy with the XM3s, I keep the noise cancelling always on and don't even think about configurations or pairing, everything works fine now that I got used to them.
Bro Thanks for updating
An 2 years on I'm using the wf1000xm4 & the left ear bud dies in less than 2hrs. Currently down to 87% from 100% in 8 minutes of use. I love Sony too but this is terrible for a product I bought less than 6 months ago!
Just been told by fkin Sony, i had to pay $130 to change both earbuds. It happens after my 1 year warranty ends. Great, again fk you sony. I can't pair with my phone.
Idk if mine’s defective but the sound quality is subpar when compared to even the EarPods.
No mids or bass. I can’t replace or return them. I feel cheated. I was so excited when it arrived , i was saving for a while to buy this.
Update on resetting the wf1000xm3.
So it's a fail people.
Left ear bud volume is not equal to right one after a year of use.
Left or right reset does nothing in my view.
Tried many times to fix and at one point I did think I fixed them but it's a fail....
I'm now sending them off to the eBay sellers as they are just still under warranty but I'm totally pissed off that I have to put my hand in my pocket to pay for postage so.....
Lesson learnt.... Don't buy electrical equipment of eBay because if you need to return item because of a manafacturers fault in product, trust me it's a big stuff around and it will cost you money on the end regardless of your product being under warranty.
Better off buying from your local electrical retailer...
The things you learn when it's too late. 🤬🤬🤬🤬
I have same issu after 3 month I can’t pair my buds 😢 now nothing I throw in my draw but guys really waste of time and money 😢
I have the same problem with the headphones staying in my ear. The right ear piece stays put but the left one keeps sliding off. Also when listening to music I can sometimes hear a very faint static noise in the background. And the noise cancelling does not work at all, nothing happens when I put it in that mode.
Me to don't stay in the ear and NC does nothing returned them after one day and got my money back
They are trash. I had the same issue and had to reset every couple of days. It's is connected but music play on the phone speakers. I also spent money on aftermarket tips. When it works they are awesome! But went back to my cheap Chinese brand.
Shit headphones imo, lack of bass and the stutters made me sell mine
I've got the S8+ and i've been having a lot of latency, fuzzy/metallic sounds/buzzes, and only one side "pairs." These headphones are really cool, but I hate that there are so many "faults" or bug with them :(
Loved the earbuds sound is magnificent noise canceling worked great in flight. but I had all the same issues with two phones XS and 11 pro. Even exchanges the earbuds and had the same issues with a seconded pair. Making calls was not usable. Had to give them back.
Wait for Jabra 75t's
NC in an earbud just makes them too damn big.
For me about 2 years later everything works fine but idk the left earbud doesn't light up but it charges
They haven't solved the problem with the WF-1000 XM4, either
I hve had those headphones for 1 y ear rn and i hate them so much. They keep disconnecting my phone for every 3 minutes. They just turn off and then i need to put them back to case
Um .. ur suppose to twist them into your ear cannal ... and the instructions clearly say to do not run or move vigorously... these are not work out ear buds .. like the instructions literally warn about not even using them pretty much unless ur sitting because it warns you not to use them while walking or dangerous because you cannot hear around u ... pretty much if you sweat on it ot could short out the headphones...
I broke one of the earbuds (Left one) because I dropped it and now i want to connect my right earbud to another device, but to do so i need to put it in paring mode and without the other earbud it won't go into paring. Does anyone know how to put one earbud into paring mode?
mine just started messing up 2 weeks in .... just stuttering all over the place
First thing, you are wearing it wrong... And yes I also am facing connectivity issues
Ah yes, the volume difference. I've had that.
very disappointed with mine! Battery life is terrible and they always fall out. Never again
My problem is they keep going in and out of sound canceling he hear a constant ding each time it does it now that stop doing that it just kicks out of sound canceling and stays at the same counseling and less you put it back on manually it’s a pain in the ass not happy with these
Mine only lasted four months. After that the red light on the right one never turn off. It heats and the battery only last about half an hours. Even if I dont use it.
They just never stay on, always Slip off
Is the only issue with it
But is a BIG issue
I just bought them and why does the bass go off and on every couple min???
Really disappointed with these. Really poor.
One of my earbuds is completely broken, the light won’t come on and I’ve tried resetting it but it seems unresponsive. Also, not great for jogging, I feel like they are kind of too heavy causing them to fall out with a lot of movement
Mine die so fast, is anyone having this issue with them? Mine only last 3 hours tops on a full charge.
Hi im having issue of stutttering audio when connection to laptop or tv but on the mobile they are brilliant no issues
same for me, post if you find some solution please
Issue I have with my XM3's: as I turn up the volume above like 75% the level of bass decreases. It seems like I am hearing more highs and mids after 75% volume and less bass/lows. Same experience even if I turn up the clear bass is the eq settings.
I wonder if other people have this issue
Probably so it doesn't kill your ears???
It seems like just me but the air pressure isn’t properly equalizing..
One earbud not charging anymore.
So disappointing...
I wish I watched this before I bought mine. I love them and still use them but same issue...
- disconnects often
- the right earbud is lower than the left
- had to factory reset 3x because it wouldnt connect to previously connect devices
- they fall out but for me not as often as you mentioned in your video
For me the right earbud was lower so when I connect to my phone or mac I have to go into the sound accessibility setting and move the bar from the middle (equal sound to L and R) to the right side. This somewhat fixes the issue, however this fix makes it so the overall volume cannot be as loud as it could be.
The balance on mine also seems to be slightly off...biased towards the right...I have them for a week today...I'll be taking them to the Sony service center for assessment and perhaps exchange for a new pair or refund...oh, and I also experience frequent disconnects...
insert and turn them in ur ears they are very scured in my ears if u want fited get the UEFITS..
Mine just went through the washing machine. They aren't charging now.
These earbuds are useless. Bad battery, bad connection, and they don't sit in your ears.
My case has stopped charging. The buds charge in the case but case itself won’t charge. No light on the case either.
I’m using original cable. Frustrating on something three months old and support limited at moment due to coronavirus.
Hi there!!! I’ve got the same problem and when I send them back to Sony the report was “no detected problem”
I cannot notice any ANC in my brand new pair. I have them for 2 days now.
Ur lieing... This is just a worst product in the market
Agree - mine had serious connection problems and gets progressively worse between devices like my iphone and my laptop. That description it had a "mind of its own" is 100% apt. It's almost like it prefers certain devices and doesn't like pairing with others, and changing pairing devices screws up my laptop's ability to pair with other devices which drives me completely mad.
the sound on mine are way to low. and when I make a phone call its even worse and no one can hear me because of all the background noise.
Hey, had the same problem, go into the app, play some music or smthn, and under "now playing", turn the volume up to it's highest. Should work 👍
update to 1.3.7 and try them again. Mine had to be defective too, and now they seem on par with my wh-1000x m1
After the update I'm still having issues with pairing and latency
@@ShakibSayzad latency is android problem...
@@mrdx80 actually it's iphone problem
@@jwazz94 i dont have latency problems with iPad pro 2017 iPadOs 14.3
Maybe you just need to clean your left ear. Hope it helps!
I also have issue with different audio levels of the left and right earbud.
I have the same issue. It was different volume (the left earbud is lower) and now it not working. I don't know why.
Same for me. Did you fix it?
The,y fell out because you didn’t put them in correctly - And wait for it they’re probably not working because you didn’t put them in correctly - Place in ear and rotate through 90 degrees or as per the manual- Mate seriously! 😂
I know your frustration with connectivity, I can't use just one ear bud. I also have to put both earbuds back in their case and reconnect them. I am sending them back .
my audio keep skipping when i connected it to my laptop
Looking for some help here. i recently purchased the 1000 XM3 however noted that the left earbud drains faster than Right one. The drop goes as
1. 100% both earbuds remaining
2. 50% both ear buds remaining
3. after 15-20 minutes, 20% left ear bud, 50% right ear bud remaining.
4. 20% both ear buds remaining, then shutdown.
Please help if this uneven drop in battery is okay or is my product defective.
Call up Sony, get it serviced or replaced
I have problem sound cut out. Please is there anything i can do about it?? I just bought this earbuds
Me too, it disconnects frequently
you are putting it in your ear very loose.. you are doing it wrong.. inset it in vertical position then twist it while pushing inside your ear.. obviously you are just making up an issue with the fit.. i have zero problem with my sony wf1000xm3.. you are just making this all up to discourage people to not buy this amazing bang for a buck sony earbuds.. i love my sony wf1000xm3 it is an amazing hi tech earbuds..worth every peso..
Making up an issue sure lol
The audio thing happened to me about a month ago and I’ve had them for almost a year and resetting them didn’t work
I recently have started to experience stuttering in the sound. Do you experience it too? I have an iPhone 11 Pro Max
YES i have samsung s20 with same issue, same thing happens when it's connected to sony tv and im pissed! please anyone find a fix
I have it too, but not everywhere. Outside its great, at my workplace too. But when I'm at home or in a busy train it can get pretty bad. Might be some kind of interference which I never ever experienced with my 1st Gen Airpods.
Ever got that imbalanced feeling for the noise cancelling as well? I usually am in noise sensitive places especially at work (airport). So given the amount of noise cancelling really helped a lot.
But i noticed a few weeks ago that even with the right seal in your ears the white noise feels less on my left ear. Even so that when a car passes by on my right i usually hear the noise on my left.
Besides that i noticed how the highs on my right peaks at high volume levels compared to my left. I was thinking they could add an audio balance within the app like with samsung to offset it a little bit.
I hope they would have a solution for this
Maybe try a different tip for the earbuds?
I also think they are crap
Wasted my 15k on it , you are right man.i faced all these problems.
The new ones are much better
6:25 touch and hold what?
The touchpad on each headphone?
hi, did you experience sound-stuttering while operating them on a laptop?? i have no issues on my mobile phone whatsoever ..
I did not have issues like that on my laptop sorry.
Wish I saw this before I bought them 😞
I experience that TH-cam lags as well as pauses when the earphones are connected but plays normally when disconnected - very similar with Samsung Music app. These were replacements for Samsung Galaxy Buds Live which were causing similar problems...
A gen 2 is coming out soon so hopefully these issues will be fixed
Here's an easy tip for remembering names of devices you may have not heard of... WRITE IT DOWN!!!
Non of my Sony’s earbud tips fit either. And connections problems with iPhone 11 Pro Max. Plus with my iPhone & IPad Pro & Samsung Galaxy S10 plus. Volume too low. Turned up app volume & phone volume. I finally figured out what was causing it..
Adam Roberts thanks for the heads up I’ll be getting AirPods pro
All you need to do is buy comply ear tips designed for wf1000mx3,and will be amazed with the sound.
Mine lasted for 2 charges. 2.