I have not updated my Alienware yet because it’s just too good! Planning to do a follow up video for the R15. Let me know if I should do another video to see how things are a year later 😊
NIce..I want to switch to PC for next gen once 8K goes mainstream..once PS6 and Xbox Next or whatever is coming..I will use the dell outlet and online couplons to snag the best deal to future-proof...maybe like a 6090TI in an R16...With the latest CPU/Ram combo and a 4-8tb SSD...Do these last for years on end?? I wouldnt mind buying a 3 year extended warranty on top of it
@@tompupino424 great choice! Dell is still by far the top in my list for best support plus I’m still rocking my Alienware from this video till today with the latest set up as a flight simulator. No issues and no hiccups! Thanks for the feedback!
Thank you for this video! I just bought my Aurora R15 with a Ryzen 9 7900X, RTX 4070ti, 32GB RAM and a 2TB SSD for only $1800USD with taxes and in theory I could not be happier, but the forum community especially got me feeling like I got ripped off, and you just made my day :)
with slighty lower spec than your I think It's still a great PC, with your specs I imagine it 's even better, that was a good price you paid in my pinion.
Unfortuntately the forums and communities are littered with Alienware haters, GN fanboys and PC builders. For 99% of the people buying prebuilts, they just want to plug&play; much like a Playstation or Xbox. Plug it in and it is just going to work. Most people have no intentions or wanting to tear into their computer and reverse engineer it to perform better. For hard core gamers or competitive gamers, generally, pre-builts are not meant for them. Besides, the Aurora series as being one of the best looking desk tops out there is just icing on the cake. As you mentioned, the support is awesome. When purchasing, if calling into sales you will get discounts, but you cannot use discount codes on top of that. Going on-line allows you to stack coupons so if you play your cards right you can get 30% off on Dell or Dell Outlet. Nice positive video.
You got it. There is a specific audience for the Alienware brand and if you’d like to upgrade, you can and the community is lit af! Thank you for the feedback and you support 🙏
Great comment. I hate when some criticizes someone for buying a prebuilt. Alienware is great! I bought an extended warranty. If a part goes like gpu in year 3 its covered. You don’t get that in a do it yourself system. Haters will be haters. But I like the system and it performs like a champ.
Haters will always hate. I try and overlook them, most of their parents did drugs and they grew up with nothing. They just got on the internet at age 30 and bought their first $300 walmart laptop. Remember the CP2077 launch a few years back now? People were trashing the game after not even have played it. SJW's. You should have seen the D4 beta stream chats these past couple weekends. People complaining about stuttering, crashing, etc. All whilst I slayed away on my R13.
@@Korriel This is the only way I would buy this specific desktop or any other Alienware for that matter. They generally have poor performance and thermals compared to the competition. But at outlet prices it makes it very competitive for the price.
Dude, THIS has to be one of the best Reviews of Alienware someone could ever ask for. Your attention to detail and editing was Phenomenal! I have been a Alienware guy for years now. the Support, Warranty, Community is just something I have not seen better elsewhere. I have a X17 R2 RTX 3070ti paired with my Aurora R15 RTX 4090 And they are a great combo! Thanks for the great video! Def got a new Sub from me. Cheers! Nick
Great video. People over look the importance of service if something goes wrong. Also, not everyone cares to build. As an IT professional of 30 years, I can speak from experience. I built systems in the past. If a part went, I was on my own. I soon realized it can actually start costing more. Thanks for the video. Hopefully others listen to the points in it.
Thank you for the great feedback! It’s great to have the flexibility. If you’d like to upgrade your own parts, you can. If you’d like to keep you system stock with support, you can as well ☺️
I pulled the trigger and purchased after watching your video and found you are right, Dell customer service is AMAZING! Wether it be sales, telephone tech support or even their online chat option. I too got a better deal thanks to you. Thanks for posting!
This is a great review, not just because it speaks to the product but it also speaks to the overall experience and the need to buy once and cry once. It's been my experience, as a motorcyclist, cyclist, and gamer to buy the best. You really do get what you pay for. I'm not contending that Alienware is the best gaming bang for the buck, there are more competitively priced products out there, but are they as well supported. YMMV.
Thank you for the detailed response! Absolutely got it! There are definitely quality improvements we notice and see when we purchase higher quality products. Thanks for the view and feedback! 🙏
Decent review showcasing Your personal take on Alienware, a little too positive, avoiding some of the negative aspects of Alienware prebuilts in general, since they all share similar problems. Not gonna brag about them as others already did but there are few things I'd like to mention. I'm not an Alienware fan, I have never bought any Alienware product but I do like pretty things I do have very mixxed feelings about the R15. This case overall gotta be one of the most sleek designs ever, I'd love to build in it. but I can't just stand the fact that's it's clearly a small, office aluminium box with lots of plastic slapped to it. Extra negative points for non-standard motherboard mounts. It may be a premium product but it just feels cheap, you wouldn't want your Corvette to have 20 years old Cruze interior in it, right? And second thing... I just wish Dell would put a little more love in it, even if it has to come with proprietary parts. It's pretty on the outside but plain and ugly on the inside - None of the parts follow the design language. Case itself is just silver, GPU looks like a regular, boring video card taken from any other Dell OEM. Motherbaord is a little naked, just like ram sticks and nvme drive. Give those components some attention to detail.
Firstly, wow; I admire constructive feedback and appreciate the time spent on your comment! I agree with your comment on the sleekness and despite it being a small, office like box but the way I see it is prior to this, I had the Area 51 which was built different. The Aurora series if I recall was designed as a mid-sized to which is now 2024 standards of mid-tower, so the R15 falls in that category but in person, its quite large in my studio. Looking at it at a BestBuy wont really do it justice because the space is massive. In regards to the insides, to be totally honest, during my late nights, when I see the R15 turned on with the set up that I like, its actually got a very nice aesthetic to it. Not saying because it's my own R15 but just speaking from personal experience with it being in my own space. thanks for the details review @lotuseless. Peace!
I’ve been with Alienware for over 20 years. Just got my pre built R-15. Love it. I’ve previously owned the huge triangle rigs…always buy the premium warranty for the support. I am that dude who wants to open the box and go to work
Loving this video - you raise a lot of commonly overlooked points in it! Did you see the teardown video I did with my Aurora R15? Might be worth a quick squint to see if there's anything hidden in the internals you didn't see...
Hey! YEAH I did! It was so thorough and detailed being 4 hours long or something. I’ll add that video to my description actually, good point! Thanks for the view and feedback!
@@paolocee Thanks! Gotta say I completely agree with you about how easy these things are to work on. 4.5h for a full teardown and reassembly is not bad at all (especially since I took time to explain stuff), but man, they really made the system simple to take apart. I've been doing this a while, but I only needed the manual twice, and one of those was just to make sure I didn't break anything... Also fully agree with you on how great the manual is. I take it you've used the interactive webpage version as well as the PDF version?
Yeah, I can see it was a breeze for you when I checked your video out. Yeah, the manual is great and a nice touch. Your video is exactly what I meant with the community part being so accessible. Thanks for your work! 🙏
@@paolocee Any time. Also thanks for featuring r/Alienware in the community section - Mog and I work hard to try to keep it as non-toxic as possible, and it's really nice to see our work get a call-out now and again!
Ohhhh, I did not know you guys were moderators! This is cool! Yeah, my pleasure; been a fan of the subreddit for a long while now. Good job on the moderation👍 wouldn’t have recommended it in the video if it wasn’t such an excellent resource😉
Thanks for the positive take on the R15. I just ordered my first ever Alienware product a few days ago (Ryzen 7950X + 4070ti) and I'm pretty excited to get it. A majority of tech reviewers are quite unfavorable towards Alienware and specifically the R15 but I thought I got a great deal compared to the usual price for similar spec: it's why I pulled the trigger. Ever since I was a kid, I wanted one, with all of its flash and absurdity, so it's fulfilling a childhood dream! I'm happy to hear about the positive support experience, maybe I should shell out a few extra bucks and upgrade that support option. Never knew about the service manual either. Great stuff!
Thank You, Husky! I love Alienware as well as Asus or Falcon Northwest. Just do you and if you want it; get it. It's definitely a product for those who really want it (like you and me). Im sure if you ask about the warranty extension a bit later so you can save up for it, they will most likely give it to you. Thanks for the view, my friend! Aiming to do more videos based on these every two weeks starting soon!
Absolutely! IMHO, You don’t need to do 4k gaming; I kinda missed the Ultrawide 3440 x 1440 resolution which my old 2080 could handle with ease and ultra settings. The 4070ti is an amazing card so congrats on that purchase!
My first gaming pc was an Aurora R7 and while I enjoyed my time with it, I was admittedly naive to it's faults. Essentially not being able to upgrade core components like the power supply and motherboard is a deal breaker. I went with Origin PC (who have their own checkered history) for my upgrade and couldn't be happier. At the end of the day if you enjoy what Alienware offers then more power to you.
Thanks for the view and feedback. Yeah, agreed, a kinda similar situation, I’ve had the Area 51m laptop and it was promised in their marketing that we will get “upgrades” for it over time. Never happened. Was kinda bummed but I still use the laptop today with lesson learned but I still dig Alienware 😂
I had an Alienware m11x laptop! It was the best of the time. I sold a custom built Xidax SLI 2x GPU for an R7 Aurora for which all I have replaced was the original GPU. It has functioned flawlessly (currently RTX2060 Super GPU) but Starfield's SSD requirements have me upgrading. Dell and the super deal for the R15 with the i9 and 4090 combo ($3000). I looked at other options, but really nothing came close to perceived value. Thanks for the video.
Great video…few questions though! What RAM do you have installed (size, speed, times)? How is the performance of the ram? We’re you able to run at 7000 mhz? We’re you able to run the XMP in the BIOS? What is your BIOS Setting? AWCC Ram settings? Thanks in advance?
Thanks for the honest, frank comments. I've owned four Alienware's (two desks and two laptops) and never had any serious issues; even after stressing them for video editing and gaming purposes. Like Apple, they are sometimes overpriced from a strictly dollar-to-dollar comparison to other brands but they just work and do what they need to do. All of these fanatics that talk about building their own and how much they save is great, but for those of us who don't want to deal with that or deal with bios and compatibility issues to chase that last 1% of performance are fine with it. Finally, with GPUs going for exuberant fees nowadays, the pre-built is a good value. I mean, a 4090 alone can go for $1,700 to $2,000 and I can get a complete Alienware 400 system for $2,500. Thanks again.
All I can say is Dell stands by their products. I had an Alienware R12 which was pretty flawless until a bios update hosed the motherboard. Dell sent a tech to my home 3 times. When they could not get my machine working Dell upgraded me for no cost to their Alienware R13 fully loaded. I will always be an Alienware customer as no one else stands by their product like Dell.
I noticed your DDR5 RAM is at 7000mhz, is the alienware actually running using the 7000 mhz or does it cap at 5200mhz? I have the top tiered R15 on order and would like to upgrade my RAM but have heard rumors that alienware has capped the speed, be interested on hearing your opinion or anyone else that has tried upgrading their RAM on the R15's???
Thank you for your review of the Alienware Aurora R15. After watching your video, I have a question and/or a problem with this computer. I bought the computer with the following specifications: Alienware Aurora R15 AMD Ryzen(TM) 9 7950X (16 core, 80MB total cache, up to 5.7GHz max boost) NVIDIA(R) GeForce RTX(TM) 4070 12GB GDDR6X 32GB, 2x16GB, DDR5, 4800MHz Windows 11 Home I love the computer but there is a problem I have encountered, and I would like to hear your input. The problem I encountered is when the computer goes into “SLEEP MODE”. For some reason, my system DOES NOT stay off while it is in “sleep mode”. In the contrary, it keeps turning on/off continually. I also notice when the computer goes into “sleep mode” all the lights in the system go off except the video card. For some reason, it stays on (even during sleep mode). Is this normal? Have you encountered this problem before? Thank you for any information you can provide.
Hey dude; thanks for the view and the question! To be totally honest, that happens to me too; it’s got to do with either the peripherals plugged in OR something to do with the windows registry which I’ve combed over multiple times already and I face the same issue. It’s not isolated to the Alienware though, I face it with my ASUS ROG and Lenovo Legion Go as well that with any of my windows devices, I never use the “Stand By” feature ever. Sorry man, wish this was something I could figure out.
I usually like building my own but I've always been impressed with the Alienware gaming PCs. I shied away from the R13 based on the terrible reviews I saw (Gamer's Nexxus) and how badly it was struggling with heat. I decided to give the R15 a go, I'm a flight simmer / DCS World flyer and i can't wait to see how nicely those games run
Awesome! Good to hear! Right, the R15 holds up very well, I push it quite hard let alone DLSS where available, but it’s truly a great machine. Now was a good time for me to upgrade and I’m glad I did.
Ahh yes good ole 80s hair metal Steve. It was widely known a 120mm AIO wouldn't cool a 12900kf cpu and they bought it to do a smear piece. Steve doesn't like prebuilts for the most part and he's anti-dell anything. Doesn't matter what they do. I find it funny the R15 has been on the market for a good good while now, yet they haven't messed with it. Because the new 240mm AIO tames the 13900kf in their stupid synthetics so he wouldn't have anything to complain about. I would shy away from biased YT review sites such as Steve and also Justin (he's just as bad). Dell also has a no questions asked 30 day return policy so that would give you plenty of time to play your games and see how it would have worked. It would have worked just fine.
I love my flight sims too but this machine is not up to scratch. Mine failed inside of 30 minutes of flying. You may want to reconsider your investment.
I have had a few Alienware PCs in the past. I appreciate that they have improved the airflow/CPU cooling/lower noise in the R15. Dislike that it is limited to 2x nvme slots and don't include any heat covers (especially with the clear side panel). My 3 gen ago Z590 motherboard has 4x nvme slots. Current gen Z790 come with 4-6 slots. Also max RAM speed from factory at 5200Mhz is not the best.
Love my R15, but if there's one thing I would have them change, it's that damn proprietary motherboard. Everything else I can live with, but if that motherboard dies in a few years and Dell is out of stock, I have a dead computer. Fortunately, my last one (an R5), went 7 years without any warranty work at all (and still works today), so I'm really not all that worried, but if they could please go to a more standard motherboard, I'd love them even more. Other than that single point, great video!
First time pre-build desktop owner of a new Alienware R15, only due to BestBuy putting it on sale $400 off making her pretty competitive for a i7-13700KF and RTX 4080 for just $2,500US. I was going to build mine as usual but pricing it out on New Egg was actually MORE if I buy a legit Windows 11 license!? I wasn't even going too high end! Oh well this was a good price so a Ferrari for a Corvette price I can live with that, just gonna hide the case lol can't let all my IT friends know I bought a pre-built
Good video and I totally agree with you. I used Alienware PCs since they indroduced their legendary Predator-CS601-cases in 2002. Never had any problems and they really perform well. Currently i use a x14 Laptop and and an R15. Having owned nearly every desktop model from them i will skip the R16 because in my opinion the design is far away from what I expect from the Alienware design language and technically its nearly identical with the R15. Airflow-problems already were solved with the R15 compared to the R13. Hope they will return to their „stay different-design“.
Thank you for the awesome feedback! I totally agree with you on every way! Alienware was the toy to have back in the early 2000s when you were growing up playing PC games! I envy that you started way back farther than I did in 2002 and 100% agree that the R16 is a total 180 from the alienware design language. I might actually do another R15 video showcasing that it is still my favourite up-to-date design and you can probably find it for a much better deal nowadays if you can still find one. Anyways, thanks a lot for the feedback!
AVOID Despite all the negative reviews, I decided to buy an Alienware R15, because I'm not a hardcore gamer and just wanted something reliable and well built. Right out of the box on first boot I started having issues where it wouldn't connect to the internet which meant I couldn't setup Windows 11. I tried WAN/LAN/hotspotting nothing worked. Dell wanted me to download drivers, do this do that, I said I'm not doing anything to fix their crappy PC that doesn't even work out of the box and demanded a refund. So now I am back to square one with searching for a gaming pc.
I just buyed an Alienware aurora R15 and the customer support was miserable after I received from DHL the box destroyed and I refused it. I tried to change the PC or get a refund and after 6 day's still nothing, I collected the parcel like it was and lucky me that the PC was still intact and it is working...from Dell I got no help at all...I was loosing my money...I got no help with the refund. My last PC was Alienware Aurora R11 and the design was poor because the temperature was high all the time. I am very happy with the R15...I hope I will never have to call customer service!
Thanks for the view and feedback, Horsea. I own a business and understand how these work and unfortunately, I believe that DHL is at fault and should be responsible for your package because once it leaves the factory, it is in the hands of the courier service. It sucks that this happened but I’m sure the computer is fine because I am very familiar with how well packed and dense the boxes are. Yeah, the R11 wasn’t the best which was why I held off buying it. Hopefully you enjoy your new R15!
Nice shots of the dell rtx 4090 I was wondering how it looked outside the case, is it a three slot card? It looks slimmer then the fe card but maybe it's bit longer
It is a bit smaller than the founders edition but it does fit like a three slot card. I know dell tends to play with custom graphics cards for their devices and this is no exception. Thanks for the view and feedback! 🙏
If you buy Alienware and you have an issue they will send a tech to your house to fix your computer if you want to use that service. I don't know any other company that does that. You can spend the equivalent with another manufacturer and not get this level of service.The other custom build websites out there certainly won't do this. I have the Aurora R5 that is still working after many years of heavy use, I just cleaned it out and now it feels like a brand new PC with just a good dusting, a 6 year old PC that feels new (I don't have the highest specs I have the 6700 processor, air cooling and a 1070), I will take that, I also haven't had one single issue with it other than normal dust, it works every single day flawlessly and the windows updates also install flawlessly. I know there is a bios update out there that kills this model of computer but I don't install those so I managed to avoid that.
Right on. I don’t have my Area 51 anymore but I am aware it needed a few maintenance updates, specifically fan replacement. Otherwise, the system is still perfectly healthy. I never needed to update the graphics cards or any other part on that PC. Yes, sometime bios updates do more harm than good. Good catch on that and thanks for the feedback! 🙏
Also what you left out and most people don't know, if after the tech arrives to replace whatever was diagnosed, if this does not fix the issue; Dell will build and ship you out a whole new unit and you send that one back. Top that Origin or Corsair!
I purchased an Area 51 m2 and it had a bad RAM module, the premium support detected it before my system BSOD, or had any noticeable issues while gaming. They came to my house within 24 hours and completely replaced both sticks to ensure compatibility. The guy even cleaned my laptop when it was opened...
So far what I have learned is don't buy prebuilts the day they come out - buy them 3-5 months later when the price drops significantly. Also who cares if you cant swap parts out...I built my 1080p rig back in 2015 and never once had to replace anything. The PSU died recently but I wont be replacing it - its an 8 year old machine its outdated.
I am 50 and want to get into DCS, so I started looking for a good gaming PC. After weeks of research and multiple days where I wanted to pull my hair out. I called my Dell guy, and he found me an R15 that was ready to ship. I had them bump the ram from 32 to 64. Other than that, it should have enough headroom for years. Even after paying $150 for the additional 32 DDR5 I still got an $850 discount. I can't buy the I9, Memory, and 4090 for what I paid for this PC. I'm still a little confused what the difference is between liquid cooling and cryo cooling.
I had an Aurora R13 with an i9 10900k with a 3080 in, Some pins on the CPU got bent reapplying thermal paste, so they sent a technician who placed a new CPU in no questions asked. Then later when I had what seemed like a GPU issue, they replaced the GPU. It was still having issues, likely a MOBO issue. They instead exchanged the whole PC it with a newer R15 i9-13900kf with a 4090, the cryotech cooling and doubled my ram with almost double speed, even though my warranty was expired, I simply had to reinstate the warranty. That's insane! Dell's support is the best around hands down! I wish they didn't use proprietary MOBO, BIOS and PSU, but even still worth it. I am waiting for my new R16 to arrive with my 34in. 4k OLED Alienware monitor.
Got my R15 two days age.Sale and acoupon 519 off.top specs except 3070 card.I spec 8 ram and only 1t m.2.bought my own ram and second m.2 on sale.Runs my rpg games.Awsome.I to am having the issue with Ram at 4800.I hope they get the overclock issue resolved.
Ah, I just replied to another comment about this. Since I updated my bios and ACC, this reverted my RAM back to stock. I didn’t notice at all however which is good 😅
Refurbished meaning you got a great deal? 😄 4080 is still a behemoth and 32GB of RAM is more than what I put in most of my gaming devices so you’re good, bro! 😎
In your car metaphor, the Alienware is definitely the Corvette, or more accurately, the Firebird. I don't know what the Ferrari would be... Falcon Northwest? Puget Systems? It's good that you've been happy with Alienware and had positive experiences, but I'd be interested to hear how you felt about it if you tried a different SI for your next build. Their case designs are pretty atrocious
Thanks for the feedback. I may check out some other desktops but it's just so hard to beat the one I currently have. However, my eyes are always peeled for something worth to talk about stay tuned; more stuff coming!
I just ordered the R15 from Dell with the 4080 in it and I want to get the best experience with my new PC. I was thinking about ordering 32GB of Ram along with the Western Digital SSD storage. I was wondering if I should get 2 of the 2TB sticks or will it take more? What do you think I should do?
2x2TB sticks? That’d be sick. I did 1TB x 2 sticks because I don’t want to have too much data on my computer on the main drives. To each their own but I’m just cautious that way. Thanks for the view!
@@paolocee thanks I appreciate it. I’m one of those guys who always manage to run out of storage lol. I just want to make sure I have enough for the the games and VR stuff I install
Just to let you know I received my Alienware R15 from Dell and the Alienware 34 inch Monitor. I have 5TB installed in this bad boy and it runs like a champ. The 4080 in this thing blows my mind It’s the best PC I’ve owned thus far. 💪🏾 I can’t wait to do more game testing this weekend
I just purchased my 1st pc and it was a r15. However I am confused that everyone was saying that it came with a 2 ddr5 ram slots only to get the 1 I have sporting 4 ddr5 ram slots. I want to upgrade from the 16gb ddr5 to 32 or 64gbs but don’t know what speeds are suppose to be installed. I also want to add a 4tb ssd and am excited that there is an additional ssd slot. My kids love the rbg lights and how they can set their own colors. I’m coming from console and I have to say I’m never going back. Also ready or not and Star Citizen are showing me I’ve been waisting my time on consoles for the past 10 or so years. So can someone tell me what speed I need for the ddr5 and what’s a good hard drive to go with should I replace it?
Almost. I did have to tweak it a bit but after the latest bios update, it reverted back to stock settings. I don’t really mind since the overall desktop is flawless with any game that’s out today. However, for those needing more, I’m sure there is a way to overclock.
Finally jumped on the Alienware band wagon. After being a Sony fan since PS1 days. PC always seems to be ahead of console some and look a bit better graphically. Had to get the top of the line 4090. Next time, I am emailing first. Thanks for the heads up.
Amazing! Congratulations on the upgrade. With the 4090 you should have peace of kind for any game for a long long time. By the time you need to do another upgrade, you’ll want to probably get another computer 😂 thanks for the view and feedback.
just bought mine yesterday ! paid 2900 ish before taxes for Aurora R15, intel i9-13900kf, nvidia rtx 4090, 32gb ram (4800mhz), 1 Tb ssd, 1350w psu, liquid cooled. i really like the T Force Ram you went with.. did you get x2 32gb for your rig ? @paolocee also what mhz was the ram ? loved the video ... so much hate for Alienware its ridiculous
I love my 12900KF 3090 R13 PC which i have had for just over a year but Dell make some decisions that continue to amaze. Does the R15 as an example seriously only ship with 2 memory slots? That's ridiculous. On each version they seem to something that just is not right. On the R13 you get DDr5 memory but its locked at a weirdly low 4400 and there are no XMP profiles. The other thing that continues to frustrate is the AWCC that controls the lights and OC profiles. For years the AWCC has now not worked correctly on the Alienware range. It is buggy, breaks down regularly, and is very resource intensive, the OC profiles provided for the R13 just caused the PC to crash. As i say i love my PC but i wont be replacing it with another Dell product, far to many hours lost trying to fix things introduced by there buggy software and drivers.
the thing is, whoever buys an alienware wants something special and wants the corresponding surrounding. That's perfectly fine of course, can understand why brand loyalty develops for some. what interests me is whether the cpu has specified any power limits. how are the temperatures? otherwise just a beautiful pc
Thanks for the feedback! Right, it doesn't hurt anyone to let people choose what they want to use. Totally personal choice! Overall temps on RTX based games I've played have been very manageable with zero thermal throttling. Fans do kick in but when you're in the heat of the moment, I doubt you'll even notice the fans go off. Cheers!
Hey there, sorry for the delay! If you'd like to get on the phone (prefer it this way), you can just simply ask "Hey, any promotional items for "XYZ"? I'm interested but debating since Asus has a good deal at my local store".
Exellent video! Can you talk more about your RAM upgrade? I want to buy the 4800M Hz version and upgrade it to 8000MHZ. I don't know if the motherboard of the 4800MHZ support XMP and what frequency it support.
Hey JL, unfortunately I updated my bios and I can no longer overclock my RAM. however, to be honest, I doubt you'll even notice it since I got the 4800mhz version, performance is still top notch.
Oh yeah it can. Just choose a higher speed speccd ram. Tbh, I haven’t had time to check the bios but if dell offers XMP ram as an option, I’m sure they would make it overclockable.
I started out with a pre-built pc. Then I built my own a couple times. It was fun and expensive till she died lol. I wouldn't mind and alienware pc. There's nothing wrong with pre-built. At the end of the day you might end up saving alot. Wouldn't mind an r13 or 14. I think I just wanna get the best bang for the buck
Right on, David. Building PCS were great when the parts were also fun and exciting. These days, all I want is to boot up and go. Edit: to add, there are always deals at bestbuy or your local computer shop that sells Alienware. With “Moores Law” applied, a 3080 can do so much that you may not need a 4080. Now if you “Want” a 4080, that’s a different story 😊
Totally agree with you. I've had 4 laptops/PC from Dell since my high school days. The support is just second to none. Also for those who shit on Alienware: 1. Never buy Alienware at list price, they are often heavily discounted. 2. A lot of ppl like me buy them, not for their price to performance ratio, but for their design. Not a fan of the new Aurora R16 though, just not quirky enough for my taste. 3. The only thing I will ever open the cover for will be cleaning and upgrading RAM / storage. If I need to upgrade more than that, I will just buy a new Alienware.
Hey Hey and I agree with all your points. I've never payed listed price, love the current R15, and yeah, I never open the case since I just glare at the interiors when it's up and running. Thanks for the view!
I've been doing some research and unsure of the 1350W power supply. It has been referenced as a server power supply. Is it a standard plug? Will this run off a regular household outlet? Thanks.
Sorry for the delay. The plug is definitely different from your standard PSU and I can confirm the plug is a server three prong plug that goes horizontal.
@@paolocee Thanks. Dell also confirmed there are no issues running in a standard household outlet. Testing shows actual draw in ranges that are way lower than the maximum output of the power supply.
@@HAbill Dell will send you the correct power plug for your countries electrical standard. 1350w is a platinum grade server psu. Most households state side are 15 amps, or 1800w. I don't even know if Dell's configuration of the 4090 and 13900kf will even pull 1350w. Likely not. The CPU will pull 280w for like 40 seconds then that is the intel limit spec and will drop down. The 4090 can pull upwards of 600w so I doubt under the worst synthetics you would even hit 1000w. Chances are your Microwave and Hair Dryer can pull more juice.
5600 is pretty good. I’m running stock 4800 and I’m running everything on Max and Ultra with little to zero hiccups. 32 x 2 would be a good solid setup that’s pretty future proof.
Nice Video 💯 I got the same R15 and think the same about Alienware Brand 🔥 I just got some issues with the RAM (2x32gb Fury Beast 5200mhz) it Runs sometime only with 4800mhz. Sometimes the System automaticly disable the overclocking from the Command Center. In BIOS i can Not activate XMP Profile 🤷🏻♂️ Maybe you can Tell me your configuratins? Thank you and Go on like this ✌🏽
Hi, sorry took so long. I was stumped to see my specs have been downgraded as well to factory ram speeds. The method used prior to the new bios and/or command centre update has been disabled and no longer shows. I will dig deeper to see if I can overtake this.
@@krishafnerfotografie1266 For the price, the R15 works great. I didn't even notice my RAM speed reverted back to factory spec. I wouldn't honestly think too much about overclocking RAM at this point. thanks!
@@paolocee yes the System is Great 😊 just dont know Why it is Not possible to activate xmp Profile in bios. If i Turn it on the System does not Start 🤷🏻♂️ sure this are no big needs but would be nice to do this. 😃🔥
service is great they hooked it up with my r10 and they couldn't fix it so they upgraded me to a refurbished R15 um yes plz i will keep buying from them
I would give them a call as it is more personal that way and they would need to step up their service as opposed to chat. Please keep in mind that it depends on who you get on the phone, so if you get nothing from the first person, try another one just in case. Good luck and Thanks for the view!
Nice edits but this feels like a sponsored video with only the positives. Would prefer a balanced view in the interests of viewers. For example, buyers might find the highly restricted ventilation space for the new 4090 card unacceptable - given higher operating temps (+20oC) over cheaper cases. While the case looks sexy, this trade-off eventually shortens a system's life and Dell's limited hardware warranty only covers Dell-branded parts. Upgradability is limited or virtually off the table - a caveat that should be mentioned when purchasing a high-end system at this price point.
Thank you for the critical feedback. Although there are caveats which a lot of people already focused on, I assure you that this was not a sponsored video (I wish it was) and focused on why I happily spent my money on an Alienware System. Tons of trade offs for sure but I try to highlight the advantages and why Alienware and Dell are still in business. Thanks for the view and feedback ☺️
Hey, I believe the 4090 in my R15 is dell custom made but if you check for regular sized 4090, I’m sure it’ll fit. Always check the sizing from the manufacturer you buy from and forego all the fancy liquid cooling.
Alienware and support is very good. Issue is you can get the same thing pre-built elsewhere with the same support now for around 500 cheaper or maybe more. I had one back ages agk around 07-08 in the old design case but i doubt I'd go back again as lots of great cases and designs out there now to rival. Also dont think this new case is as great as others for airflow (not that the comps on fire but inside seems a lot more compact but spose great if want a smaller case. Alienware go for the market of people willing to pay more for an Alienware as it attracts attention like big sports car brand as the reviewer mentioned. Side note their monitors look impressive.
Sale today for $1,749.99 for: (insane value compared to building one, 4070 ti and i9 alone makes it worth it) 13th Gen Intel® Core™ i9-13900F laptop Windows 11 Home, English videocard NVIDIA® GeForce RTX™ 4070 Ti, 12 GB GDDR6X memory 16 GB: 2 x 8 GB, DDR5, 4800 MT/s harddrive 1 TB, M.2, PCIe NVMe, SSD fallbackcolor Lunar Light 1350W PSU, Liquid-Cooled CPU & Clear Side Panel
The upgradability of these systems is just too bad... i loved my R13 but i hit a wall with upgrades... very few 40 series card would fit and ifthey do, there's no airflow. I was about to go the R16 route i realized it only has 2 RAM slots, 2 NVME slots and 1 3.5 hdd slot ... and that's about it in term of slots... very bad designs, i wish i could still keep my r13 case coz i love hot it looks but it can't even fit a different MOBO
If it was that quick to fail you're eligible for a full refund. Did you take it? I'm pretty sure if they can't resolve your issue and you have premium plus support even after 2~ years of having it they will fully refund you if they're unable to resolve your issue. I do know support was horrendous around COVID, but that was all companies, they literally couldn't stock parts so any replacement or issue had incredibly extended repair times.
I still have the Area 51m and it does exactly what I need it to do. Not sure about doing 4K but the RTX 2080 in the laptop is absolutely superb! Fans do kick in when playing cyberpunk on my 34in display but it’s all relative and it does the job very well for its size.
@@paolocee I'll try haggling the price for the m18 though, I hope it handles thermals well. I ended up selling my alienware m16 here in the Philippines because i feel like the 13th gen wont be maxed out on a 16 inch chasis. NIce vid btw! Keep it up! BTW do you email them or do you like just talk to them via the customer service?
The blackbird 002 is still the best designed case after all these years (to me). My only complaint is that it looks like you can't fit a capture card in the case.
I wish I waited a few more months but I wanted a R13 for my birthday and a few months later the R15 came out and I was like dam. Dell offered me $400 for my $4000 R13 that was 3 months old as a trade in for a R15.....yea great customer service. I had Shit cars hold they Value longer. Great Video BTW and you have a sub from me.
who buys that is a hopeless case to be honest. For the same amount of money u can get a way better air case. And even the air flow design that coast much more isnt even a big upgrade is still hot inside
I’m loving mine and so do the many many Alienware customers out there. It works as advertised with my new simulation rig where I bounce between two 4K monitors or an Ultrawide 49” Odyssey G9 - it was a business expense and I got it on sale where at the time, it would make sense to get a custom PC so it depends on the situation. So it would be shortsighted to say hopeless case lol
@@paolocee I apologize for that, that may have been a little too harsh to say, but videos from gamers Nexus have shown that Alienware is much too expensive on the other hand and the system configuration is pointless. For a layman who only wants to have a pc that works, that's totally fine. But the pc will only perform half as well with this configuration as if you were to build it yourself.
Hey no worries! I get your point; I love building PCs too and the value you get of buying each part yourself and saving further with individual rebates. But man, maybe it’s just I’m getting older but my lifestyle gives me no time usually to shop for each item; let alone build. As a kid, I also loved Alienware so I kinda saw the value in that way; I get the price is premium so I recommend shopping for sales and clearance! I’m planning to do another video on the same Alienware desktop I have here. I still love it and it’s kicking ass. For sure there are deals out now. ✌️
Did you get paid by Dell or Alienware for this video because it looks a lot like an advertisement? You mention none of the shortcomings especially with tech support and customer service taking days and weeks to solve simple problems. Either you are being paid to advertise by Dell or they are getting free advertising by giving you preferential treatment knowing you are reviewing their machines. Do you not find it curious that Dell and Alienware service is rated at 1 or 2 stars on most reputable review sites? I'm really not sure about the advice you are giving to the community. One thing I do agree with is that Alienware is like an old Ferrari. It looks amazing, goes fast but spends 11 moths out of every year in the garage trying to get it to run properly.
Thanks for the feedback. No, I did not get paid nor do I get any free/special treatment from Dell. They have no idea I'm doing this and this is done through my own initiatives and efforts. In regards to shortcomings, Ive had no experience with significant issues, and if I needed an answer for something urgent, id follow up and I'd get a response; I just feel this would be extra footage that is redundant so I focused on the high-level stuff. In regards to the 1 or 2 star reviews, I'm experienced enough in business to understand that review sites tend to have more bad reviews just because customers dont get their way sometimes so its easy to vent on review sites but with my own experiences, so far, its all been up to par so I try to portray them in videos like this to shed some light that Alienware isn't as bad as people think. And if all I've experienced is authentically good stuff from Dell, I think I'd like people to know. Hope this helps :)
Cant upgrade a thing in it. Everything's proprietary. Idiotic case design and thermals. Ungodly MSRP when compared to just.. doing it yourself. No offense but no thanks.
@@paolocee I did appreciate your review, but you seemingly know PCs very well. What was your rational in going through an SI? 100% the support structure?
Thank you. Yeah, I appreciate the view and comment for sure. I guess for me it was the appeal that I know it would just work out of the box and perhaps being an avid fan since the early early 2000s, it’s hard to shake off that Alienware Appeal. With more options out now that I’m looking at from ROG and even Lenovo; there’s definitely more out value out there. But personally, the service, support, and structure ‘for myself personally’ has been always great so I thought I’d share and be the few to show that I’m an Alienware fan. Thanks again for the feedback!
Bro you are a Alienware fan boy…. Truth be told it is not worth it… the first year is great, till you realize you spent $2500-$3300 on something you can’t upgrade the heat their computers produce is not sufficient. You say better cooling.. but it’s still not sufficient. You might be happy with it or try to justify it but it is a toaster.
It's a bad thing that the motherboard has another form factor than standart motherboards. So you can't replace it down the road. Thats a shame in 2023.
1500 USD and will buy just for RTX 4090 and burn the rest of the waste Hope RTX 4090 it's not 2X and not IOM Man this PC case suck it's ranged on 18731 place from 18800 in complete 20 USD case it's better then this Alienware case Be aware it's waste of money Pure garbage
i’m having an issue with my R15 i have a ViewSonic 240hz monitor and after 30-45mins of use the screen goes black with fans revving almost on max leds on.. Nothing works with the monitor tried buying a new one same issue changed cords updated drivers.. someone please help Monitor says: No Signal
"I won't be talking too much about benchmarks" The very next words out of your mouth should have been. "because this trash PC sucks and the benchmarks are absolutely terrible" And because they weren't you have lost all credibility. ✌️
I have not updated my Alienware yet because it’s just too good! Planning to do a follow up video for the R15. Let me know if I should do another video to see how things are a year later 😊
NIce..I want to switch to PC for next gen once 8K goes mainstream..once PS6 and Xbox Next or whatever is coming..I will use the dell outlet and online couplons to snag the best deal to future-proof...maybe like a 6090TI in an R16...With the latest CPU/Ram combo and a 4-8tb SSD...Do these last for years on end?? I wouldnt mind buying a 3 year extended warranty on top of it
@@tompupino424 great choice! Dell is still by far the top in my list for best support plus I’m still rocking my Alienware from this video till today with the latest set up as a flight simulator. No issues and no hiccups! Thanks for the feedback!
Thank you for this video! I just bought my Aurora R15 with a Ryzen 9 7900X, RTX 4070ti, 32GB RAM and a 2TB SSD for only $1800USD with taxes and in theory I could not be happier, but the forum community especially got me feeling like I got ripped off, and you just made my day :)
with slighty lower spec than your I think It's still a great PC, with your specs I imagine it 's even better, that was a good price you paid in my pinion.
@rolandn1677 One month later, and I have zero regrets bruv it's a fantastic PC, and it does exactly what I need it to. I could not be happier.
I mean they are not wrong ...
Unfortuntately the forums and communities are littered with Alienware haters, GN fanboys and PC builders. For 99% of the people buying prebuilts, they just want to plug&play; much like a Playstation or Xbox. Plug it in and it is just going to work. Most people have no intentions or wanting to tear into their computer and reverse engineer it to perform better. For hard core gamers or competitive gamers, generally, pre-builts are not meant for them. Besides, the Aurora series as being one of the best looking desk tops out there is just icing on the cake. As you mentioned, the support is awesome. When purchasing, if calling into sales you will get discounts, but you cannot use discount codes on top of that. Going on-line allows you to stack coupons so if you play your cards right you can get 30% off on Dell or Dell Outlet. Nice positive video.
You got it. There is a specific audience for the Alienware brand and if you’d like to upgrade, you can and the community is lit af! Thank you for the feedback and you support 🙏
Great comment. I hate when some criticizes someone for buying a prebuilt. Alienware is great! I bought an extended warranty. If a part goes like gpu in year 3 its covered. You don’t get that in a do it yourself system. Haters will be haters. But I like the system and it performs like a champ.
Haters will always hate. I try and overlook them, most of their parents did drugs and they grew up with nothing. They just got on the internet at age 30 and bought their first $300 walmart laptop. Remember the CP2077 launch a few years back now? People were trashing the game after not even have played it. SJW's. You should have seen the D4 beta stream chats these past couple weekends. People complaining about stuttering, crashing, etc. All whilst I slayed away on my R13.
Using Dell Outlet, and with coupons on top, for the R15 with core i9 and RTX 4090 for 2600! So happy with it at that price
@@Korriel This is the only way I would buy this specific desktop or any other Alienware for that matter. They generally have poor performance and thermals compared to the competition. But at outlet prices it makes it very competitive for the price.
Dude, THIS has to be one of the best Reviews of Alienware someone could ever ask for. Your attention to detail and editing was Phenomenal! I have been a Alienware guy for years now. the Support, Warranty, Community is just something I have not seen better elsewhere. I have a X17 R2 RTX 3070ti paired with my Aurora R15 RTX 4090 And they are a great combo! Thanks for the great video! Def got a new Sub from me. Cheers!
Nick
Got the Aurora R15 with an RTX 4070 ti and a 13th gen i7 processor for $1400 on Amazon... No issues and it plays just fine.
Bro you are underrated. You just have a new subscriber. I appreciate you not riding the hate bandwagon because everyone told you to do so.
Thanks dodobird! Lots more coming in the Quality space. Got some new tech and new gear I’ll be showing in the next video. Thank you for the Sub! 🙏
Great video. People over look the importance of service if something goes wrong. Also, not everyone cares to build. As an IT professional of 30 years, I can speak from experience. I built systems in the past. If a part went, I was on my own. I soon realized it can actually start costing more. Thanks for the video. Hopefully others listen to the points in it.
Thank you for the great feedback! It’s great to have the flexibility. If you’d like to upgrade your own parts, you can. If you’d like to keep you system stock with support, you can as well ☺️
Bought the Aurora R4 10 years ago and now i just ordered the R14 Ryzen Edition cant wait to receive it.
I pulled the trigger and purchased after watching your video and found you are right, Dell customer service is AMAZING! Wether it be sales, telephone tech support or even their online chat option. I too got a better deal thanks to you. Thanks for posting!
Glad to hear! Thanks for watching and enjoy your new rig!
This is a great review, not just because it speaks to the product but it also speaks to the overall experience and the need to buy once and cry once. It's been my experience, as a motorcyclist, cyclist, and gamer to buy the best. You really do get what you pay for. I'm not contending that Alienware is the best gaming bang for the buck, there are more competitively priced products out there, but are they as well supported. YMMV.
Thank you for the detailed response! Absolutely got it! There are definitely quality improvements we notice and see when we purchase higher quality products. Thanks for the view and feedback! 🙏
Decent review showcasing Your personal take on Alienware, a little too positive, avoiding some of the negative aspects of Alienware prebuilts in general, since they all share similar problems. Not gonna brag about them as others already did but there are few things I'd like to mention.
I'm not an Alienware fan, I have never bought any Alienware product but I do like pretty things I do have very mixxed feelings about the R15.
This case overall gotta be one of the most sleek designs ever, I'd love to build in it. but I can't just stand the fact that's it's clearly a small, office aluminium box with lots of plastic slapped to it. Extra negative points for non-standard motherboard mounts. It may be a premium product but it just feels cheap, you wouldn't want your Corvette to have 20 years old Cruze interior in it, right?
And second thing... I just wish Dell would put a little more love in it, even if it has to come with proprietary parts. It's pretty on the outside but plain and ugly on the inside - None of the parts follow the design language. Case itself is just silver, GPU looks like a regular, boring video card taken from any other Dell OEM. Motherbaord is a little naked, just like ram sticks and nvme drive. Give those components some attention to detail.
Firstly, wow; I admire constructive feedback and appreciate the time spent on your comment! I agree with your comment on the sleekness and despite it being a small, office like box but the way I see it is prior to this, I had the Area 51 which was built different. The Aurora series if I recall was designed as a mid-sized to which is now 2024 standards of mid-tower, so the R15 falls in that category but in person, its quite large in my studio. Looking at it at a BestBuy wont really do it justice because the space is massive.
In regards to the insides, to be totally honest, during my late nights, when I see the R15 turned on with the set up that I like, its actually got a very nice aesthetic to it. Not saying because it's my own R15 but just speaking from personal experience with it being in my own space. thanks for the details review @lotuseless. Peace!
Thanks for the video! You’ve helped me solidify my decision to purchase the R15.
Yes, it’s a year old. What does that mean? It means you can get it for an amazing price. I bought one last week and this baby kicks serious butt!
I’ve been with Alienware for over 20 years. Just got my pre built R-15. Love it. I’ve previously owned the huge triangle rigs…always buy the premium warranty for the support. I am that dude who wants to open the box and go to work
Is it still working well after 6 months?I just got one and i just Keep seeing negative review concerning the thermal issues.
@kevinmazareigos7272 replying back from my R15. Great machine if you take care of it 👌
Great stuff. I just went from an an Area 51 R2 to the new Aurora R16. Love these computers and great Blog.
Awesome! Congrats! Regardless of design, performance is at the forefront for Alienware in my opinion.
Loving this video - you raise a lot of commonly overlooked points in it! Did you see the teardown video I did with my Aurora R15? Might be worth a quick squint to see if there's anything hidden in the internals you didn't see...
Hey! YEAH I did! It was so thorough and detailed being 4 hours long or something. I’ll add that video to my description actually, good point! Thanks for the view and feedback!
@@paolocee Thanks! Gotta say I completely agree with you about how easy these things are to work on. 4.5h for a full teardown and reassembly is not bad at all (especially since I took time to explain stuff), but man, they really made the system simple to take apart. I've been doing this a while, but I only needed the manual twice, and one of those was just to make sure I didn't break anything...
Also fully agree with you on how great the manual is. I take it you've used the interactive webpage version as well as the PDF version?
Yeah, I can see it was a breeze for you when I checked your video out. Yeah, the manual is great and a nice touch. Your video is exactly what I meant with the community part being so accessible. Thanks for your work! 🙏
@@paolocee Any time. Also thanks for featuring r/Alienware in the community section - Mog and I work hard to try to keep it as non-toxic as possible, and it's really nice to see our work get a call-out now and again!
Ohhhh, I did not know you guys were moderators! This is cool! Yeah, my pleasure; been a fan of the subreddit for a long while now. Good job on the moderation👍 wouldn’t have recommended it in the video if it wasn’t such an excellent resource😉
Thanks for the positive take on the R15. I just ordered my first ever Alienware product a few days ago (Ryzen 7950X + 4070ti) and I'm pretty excited to get it. A majority of tech reviewers are quite unfavorable towards Alienware and specifically the R15 but I thought I got a great deal compared to the usual price for similar spec: it's why I pulled the trigger. Ever since I was a kid, I wanted one, with all of its flash and absurdity, so it's fulfilling a childhood dream! I'm happy to hear about the positive support experience, maybe I should shell out a few extra bucks and upgrade that support option. Never knew about the service manual either. Great stuff!
Thank You, Husky! I love Alienware as well as Asus or Falcon Northwest. Just do you and if you want it; get it. It's definitely a product for those who really want it (like you and me). Im sure if you ask about the warranty extension a bit later so you can save up for it, they will most likely give it to you. Thanks for the view, my friend! Aiming to do more videos based on these every two weeks starting soon!
Don't know much about PCs. Just got the r15 with the rtx 4070 ti. Would really love to know if that's still fast enough to run most games.
Absolutely! IMHO, You don’t need to do 4k gaming; I kinda missed the Ultrawide 3440 x 1440 resolution which my old 2080 could handle with ease and ultra settings. The 4070ti is an amazing card so congrats on that purchase!
@@paolocee awesome! Thanks for the quick response. Haven't had a desktop in years. Can't wait
@stephenbarcus5529 good luck, bud! Let me know how it goes! The R15 is super sick and I still love it everyday.
My first gaming pc was an Aurora R7 and while I enjoyed my time with it, I was admittedly naive to it's faults. Essentially not being able to upgrade core components like the power supply and motherboard is a deal breaker. I went with Origin PC (who have their own checkered history) for my upgrade and couldn't be happier. At the end of the day if you enjoy what Alienware offers then more power to you.
Thanks for the view and feedback. Yeah, agreed, a kinda similar situation, I’ve had the Area 51m laptop and it was promised in their marketing that we will get “upgrades” for it over time. Never happened. Was kinda bummed but I still use the laptop today with lesson learned but I still dig Alienware 😂
I had an Alienware m11x laptop! It was the best of the time. I sold a custom built Xidax SLI 2x GPU for an R7 Aurora for which all I have replaced was the original GPU. It has functioned flawlessly (currently RTX2060 Super GPU) but Starfield's SSD requirements have me upgrading. Dell and the super deal for the R15 with the i9 and 4090 combo ($3000). I looked at other options, but really nothing came close to perceived value. Thanks for the video.
Amazing! My pleasure! Thank you for the background and the View!
Great video…few questions though! What RAM do you have installed (size, speed, times)? How is the performance of the ram? We’re you able to run at 7000 mhz? We’re you able to run the XMP in the BIOS? What is your BIOS Setting? AWCC Ram settings? Thanks in advance?
i was wondering this too :)
Thanks for the honest, frank comments. I've owned four Alienware's (two desks and two laptops) and never had any serious issues; even after stressing them for video editing and gaming purposes. Like Apple, they are sometimes overpriced from a strictly dollar-to-dollar comparison to other brands but they just work and do what they need to do. All of these fanatics that talk about building their own and how much they save is great, but for those of us who don't want to deal with that or deal with bios and compatibility issues to chase that last 1% of performance are fine with it. Finally, with GPUs going for exuberant fees nowadays, the pre-built is a good value. I mean, a 4090 alone can go for $1,700 to $2,000 and I can get a complete Alienware 400 system for $2,500. Thanks again.
All I can say is Dell stands by their products. I had an Alienware R12 which was pretty flawless until a bios update hosed the motherboard. Dell sent a tech to my home 3 times. When they could not get my machine working Dell upgraded me for no cost to their Alienware R13 fully loaded. I will always be an Alienware customer as no one else stands by their product like Dell.
I noticed your DDR5 RAM is at 7000mhz, is the alienware actually running using the 7000 mhz or does it cap at 5200mhz? I have the top tiered R15 on order and would like to upgrade my RAM but have heard rumors that alienware has capped the speed, be interested on hearing your opinion or anyone else that has tried upgrading their RAM on the R15's???
My Ryzen 9 7900x with rtx 4080 has it set to 4800 mgz and when I went into bios I could not change it.
I am wondering the same thing myself. I have the 13900kf, 4090 model arriving in 2 days and would really like to know
Thank you for your review of the Alienware Aurora R15. After watching your video, I have a question and/or a problem with this computer. I bought the computer with the following specifications:
Alienware Aurora R15
AMD Ryzen(TM) 9 7950X (16 core, 80MB total cache, up to 5.7GHz max boost)
NVIDIA(R) GeForce RTX(TM) 4070 12GB GDDR6X
32GB, 2x16GB, DDR5, 4800MHz
Windows 11 Home
I love the computer but there is a problem I have encountered, and I would like to hear your input.
The problem I encountered is when the computer goes into “SLEEP MODE”. For some reason, my system DOES NOT stay off while it is in “sleep mode”. In the contrary, it keeps turning on/off continually. I also notice when the computer goes into “sleep mode” all the lights in the system go off except the video card. For some reason, it stays on (even during sleep mode). Is this normal? Have you encountered this problem before? Thank you for any information you can provide.
Hey dude; thanks for the view and the question! To be totally honest, that happens to me too; it’s got to do with either the peripherals plugged in OR something to do with the windows registry which I’ve combed over multiple times already and I face the same issue.
It’s not isolated to the Alienware though, I face it with my ASUS ROG and Lenovo Legion Go as well that with any of my windows devices, I never use the “Stand By” feature ever. Sorry man, wish this was something I could figure out.
I usually like building my own but I've always been impressed with the Alienware gaming PCs. I shied away from the R13 based on the terrible reviews I saw (Gamer's Nexxus) and how badly it was struggling with heat. I decided to give the R15 a go, I'm a flight simmer / DCS World flyer and i can't wait to see how nicely those games run
Awesome! Good to hear! Right, the R15 holds up very well, I push it quite hard let alone DLSS where available, but it’s truly a great machine. Now was a good time for me to upgrade and I’m glad I did.
Ahh yes good ole 80s hair metal Steve. It was widely known a 120mm AIO wouldn't cool a 12900kf cpu and they bought it to do a smear piece. Steve doesn't like prebuilts for the most part and he's anti-dell anything. Doesn't matter what they do. I find it funny the R15 has been on the market for a good good while now, yet they haven't messed with it. Because the new 240mm AIO tames the 13900kf in their stupid synthetics so he wouldn't have anything to complain about. I would shy away from biased YT review sites such as Steve and also Justin (he's just as bad). Dell also has a no questions asked 30 day return policy so that would give you plenty of time to play your games and see how it would have worked. It would have worked just fine.
I love my flight sims too but this machine is not up to scratch. Mine failed inside of 30 minutes of flying. You may want to reconsider your investment.
@@speedfreak8138 I have had my R15 for a week. It’s rocking some amazing FPS with everything cranked up. I’m having a blast with DCS World & VR
The R13 had major issues with heat and a lot of it was pinned around the odd choice of Rad size + AIO for a GPU that powerful.
I have had a few Alienware PCs in the past. I appreciate that they have improved the airflow/CPU cooling/lower noise in the R15. Dislike that it is limited to 2x nvme slots and don't include any heat covers (especially with the clear side panel). My 3 gen ago Z590 motherboard has 4x nvme slots. Current gen Z790 come with 4-6 slots. Also max RAM speed from factory at 5200Mhz is not the best.
True on this. I’ve got two 2TB sticks and wish I could do more.
Sweet video and some great b-roll!
Thanks, @Nenad. Love doing those cinematic B-Roll for you all. 😉
Love my R15, but if there's one thing I would have them change, it's that damn proprietary motherboard. Everything else I can live with, but if that motherboard dies in a few years and Dell is out of stock, I have a dead computer. Fortunately, my last one (an R5), went 7 years without any warranty work at all (and still works today), so I'm really not all that worried, but if they could please go to a more standard motherboard, I'd love them even more. Other than that single point, great video!
Ugh, I know. I’m worried for later but I’m
Optimistic that it will all work fine and fit the latest upgrades
First time pre-build desktop owner of a new Alienware R15, only due to BestBuy putting it on sale $400 off making her pretty competitive for a i7-13700KF and RTX 4080 for just $2,500US. I was going to build mine as usual but pricing it out on New Egg was actually MORE if I buy a legit Windows 11 license!? I wasn't even going too high end! Oh well this was a good price so a Ferrari for a Corvette price I can live with that, just gonna hide the case lol can't let all my IT friends know I bought a pre-built
Just ordered a maxed out R15 yesterday! ETA is may 8th and I’m coming from the R12.
Congratulations, my friend! Enjoy it to the max!
Good video and I totally agree with you. I used Alienware PCs since they indroduced their legendary Predator-CS601-cases in 2002. Never had any problems and they really perform well. Currently i use a x14 Laptop and and an R15. Having owned nearly every desktop model from them i will skip the R16 because in my opinion the design is far away from what I expect from the Alienware design language and technically its nearly identical with the R15. Airflow-problems already were solved with the R15 compared to the R13. Hope they will return to their „stay different-design“.
Thank you for the awesome feedback! I totally agree with you on every way! Alienware was the toy to have back in the early 2000s when you were growing up playing PC games! I envy that you started way back farther than I did in 2002 and 100% agree that the R16 is a total 180 from the alienware design language. I might actually do another R15 video showcasing that it is still my favourite up-to-date design and you can probably find it for a much better deal nowadays if you can still find one. Anyways, thanks a lot for the feedback!
I just bought an r16. Can’t wait to receive it. Seriously there are too many alienware haters.
Amazing! 👌🙏
I can get an R15 with i9, 4090, 1TB SSD, 32GB ram for $3.2k with tax. Should I do it? Seems like a great value
Seems like a good deal to me but that’s most likely USD which when converted seems like an awesome deal lol
AVOID
Despite all the negative reviews, I decided to buy an Alienware R15, because I'm not a hardcore gamer and just wanted something reliable and well built. Right out of the box on first boot I started having issues where it wouldn't connect to the internet which meant I couldn't setup Windows 11. I tried WAN/LAN/hotspotting nothing worked. Dell wanted me to download drivers, do this do that, I said I'm not doing anything to fix their crappy PC that doesn't even work out of the box and demanded a refund. So now I am back to square one with searching for a gaming pc.
Sorry to hear. These things happen. Hoping for the best in your next gaming pc endeavour.
I just buyed an Alienware aurora R15 and the customer support was miserable after I received from DHL the box destroyed and I refused it.
I tried to change the PC or get a refund and after 6 day's still nothing, I collected the parcel like it was and lucky me that the PC was still intact and it is working...from Dell I got no help at all...I was loosing my money...I got no help with the refund.
My last PC was Alienware Aurora R11 and the design was poor because the temperature was high all the time.
I am very happy with the R15...I hope I will never have to call customer service!
Thanks for the view and feedback, Horsea. I own a business and understand how these work and unfortunately, I believe that DHL is at fault and should be responsible for your package because once it leaves the factory, it is in the hands of the courier service. It sucks that this happened but I’m sure the computer is fine because I am very familiar with how well packed and dense the boxes are. Yeah, the R11 wasn’t the best which was why I held off buying it. Hopefully you enjoy your new R15!
What T-Force are you using? I’m looking to upgrade mine. Tried a few, but all were unstable. Are they the 7200 MHz ones?
I got the middle version 5200. Didn’t really need to go crazy, everything runs fine on max.
Nice shots of the dell rtx 4090 I was wondering how it looked outside the case, is it a three slot card? It looks slimmer then the fe card but maybe it's bit longer
It is a bit smaller than the founders edition but it does fit like a three slot card. I know dell tends to play with custom graphics cards for their devices and this is no exception. Thanks for the view and feedback! 🙏
If you buy Alienware and you have an issue they will send a tech to your house to fix your computer if you want to use that service. I don't know any other company that does that. You can spend the equivalent with another manufacturer and not get this level of service.The other custom build websites out there certainly won't do this. I have the Aurora R5 that is still working after many years of heavy use, I just cleaned it out and now it feels like a brand new PC with just a good dusting, a 6 year old PC that feels new (I don't have the highest specs I have the 6700 processor, air cooling and a 1070), I will take that, I also haven't had one single issue with it other than normal dust, it works every single day flawlessly and the windows updates also install flawlessly. I know there is a bios update out there that kills this model of computer but I don't install those so I managed to avoid that.
Right on. I don’t have my Area 51 anymore but I am aware it needed a few maintenance updates, specifically fan replacement. Otherwise, the system is still perfectly healthy. I never needed to update the graphics cards or any other part on that PC. Yes, sometime bios updates do more harm than good. Good catch on that and thanks for the feedback! 🙏
Also what you left out and most people don't know, if after the tech arrives to replace whatever was diagnosed, if this does not fix the issue; Dell will build and ship you out a whole new unit and you send that one back. Top that Origin or Corsair!
I purchased an Area 51 m2 and it had a bad RAM module, the premium support detected it before my system BSOD, or had any noticeable issues while gaming. They came to my house within 24 hours and completely replaced both sticks to ensure compatibility. The guy even cleaned my laptop when it was opened...
So far what I have learned is don't buy prebuilts the day they come out - buy them 3-5 months later when the price drops significantly. Also who cares if you cant swap parts out...I built my 1080p rig back in 2015 and never once had to replace anything. The PSU died recently but I wont be replacing it - its an 8 year old machine its outdated.
I am 50 and want to get into DCS, so I started looking for a good gaming PC. After weeks of research and multiple days where I wanted to pull my hair out. I called my Dell guy, and he found me an R15 that was ready to ship. I had them bump the ram from 32 to 64. Other than that, it should have enough headroom for years.
Even after paying $150 for the additional 32 DDR5 I still got an $850 discount.
I can't buy the I9, Memory, and 4090 for what I paid for this PC.
I'm still a little confused what the difference is between liquid cooling and cryo cooling.
It’s funny you mention DCS, the R14 Ryzen I ordered to start into DCS shows up today. Happy flying!
I had an Aurora R13 with an i9 10900k with a 3080 in, Some pins on the CPU got bent reapplying thermal paste, so they sent a technician who placed a new CPU in no questions asked.
Then later when I had what seemed like a GPU issue, they replaced the GPU. It was still having issues, likely a MOBO issue. They instead exchanged the whole PC it with a newer R15 i9-13900kf with a 4090, the cryotech cooling and doubled my ram with almost double speed, even though my warranty was expired, I simply had to reinstate the warranty.
That's insane! Dell's support is the best around hands down! I wish they didn't use proprietary MOBO, BIOS and PSU, but even still worth it. I am waiting for my new R16 to arrive with my 34in. 4k OLED Alienware monitor.
That’s amazing!! Glad to hear that! You are probably patient with them and they gave you that awesome service in return! 👏
Dude. People say dell has awful customer service. Wtf is wrong with them 😂. That is literally insane
Got my R15 two days age.Sale and acoupon 519 off.top specs except 3070 card.I spec 8 ram and only 1t m.2.bought my own ram and second m.2 on sale.Runs my rpg games.Awsome.I to am having the issue with Ram at 4800.I hope they get the overclock issue resolved.
Ah, I just replied to another comment about this. Since I updated my bios and ACC, this reverted my RAM back to stock. I didn’t notice at all however which is good 😅
U got fucked buddy Congrats 😢
I just bought a refurbished one 4080 amd r7 32g ram for 1.6k usd. Is it worth it? It’s yet to arrive.
Refurbished meaning you got a great deal? 😄 4080 is still a behemoth and 32GB of RAM is more than what I put in most of my gaming devices so you’re good, bro! 😎
Love the quality of your videos! R15 definitely looks nice in black
Thank you! Love doing them b-rolls lol. Black is definitely the better choice for my set up. Makes the colours pop too.
In your car metaphor, the Alienware is definitely the Corvette, or more accurately, the Firebird. I don't know what the Ferrari would be... Falcon Northwest? Puget Systems? It's good that you've been happy with Alienware and had positive experiences, but I'd be interested to hear how you felt about it if you tried a different SI for your next build. Their case designs are pretty atrocious
Thanks for the feedback. I may check out some other desktops but it's just so hard to beat the one I currently have. However, my eyes are always peeled for something worth to talk about stay tuned; more stuff coming!
I just ordered the R15 from Dell with the 4080 in it and I want to get the best experience with my new PC. I was thinking about ordering 32GB of Ram along with the Western Digital SSD storage. I was wondering if I should get 2 of the 2TB sticks or will it take more? What do you think I should do?
2x2TB sticks? That’d be sick. I did 1TB x 2 sticks because I don’t want to have too much data on my computer on the main drives. To each their own but I’m just cautious that way. Thanks for the view!
@@paolocee thanks I appreciate it. I’m one of those guys who always manage to run out of storage lol. I just want to make sure I have enough for the the games and VR stuff I install
Just to let you know I received my Alienware R15 from Dell and the Alienware 34 inch Monitor. I have 5TB installed in this bad boy and it runs like a champ. The 4080 in this thing blows my mind It’s the best PC I’ve owned thus far. 💪🏾 I can’t wait to do more game testing this weekend
Holy sweet Jesus! You’re going to have a killer time, my friend! You’ll never need to lower your settings again! Congratulations! 🥳
curious...did installing the ram give you any trouble?
Nope. At least with stock settings, everything is perfect.
I just purchased my 1st pc and it was a r15. However I am confused that everyone was saying that it came with a 2 ddr5 ram slots only to get the 1 I have sporting 4 ddr5 ram slots. I want to upgrade from the 16gb ddr5 to 32 or 64gbs but don’t know what speeds are suppose to be installed. I also want to add a 4tb ssd and am excited that there is an additional ssd slot. My kids love the rbg lights and how they can set their own colors. I’m coming from console and I have to say I’m never going back. Also ready or not and Star Citizen are showing me I’ve been waisting my time on consoles for the past 10 or so years. So can someone tell me what speed I need for the ddr5 and what’s a good hard drive to go with should I replace it?
Did you just plug in the upgraded ram and the 7000 mhz was activated? Could you please let me know which ram you are using from t Force please?
Almost. I did have to tweak it a bit but after the latest bios update, it reverted back to stock settings. I don’t really mind since the overall desktop is flawless with any game that’s out today. However, for those needing more, I’m sure there is a way to overclock.
what is the memory upgrade you did - 64gig? what brand ?
@@paolocee
Finally jumped on the Alienware band wagon. After being a Sony fan since PS1 days. PC always seems to be ahead of console some and look a bit better graphically. Had to get the top of the line 4090. Next time, I am emailing first. Thanks for the heads up.
Amazing! Congratulations on the upgrade. With the 4090 you should have peace of kind for any game for a long long time. By the time you need to do another upgrade, you’ll want to probably get another computer 😂 thanks for the view and feedback.
just bought mine yesterday ! paid 2900 ish before taxes for Aurora R15, intel i9-13900kf, nvidia rtx 4090, 32gb ram (4800mhz), 1 Tb ssd, 1350w psu, liquid cooled. i really like the T Force Ram you went with.. did you get x2 32gb for your rig ? @paolocee also what mhz was the ram ? loved the video ... so much hate for Alienware its ridiculous
🥳🥳🥳🥳 Congratulations!
I ended up with just 32GB set at factory config @4800. Played everything with zero issues.
I love my 12900KF 3090 R13 PC which i have had for just over a year but Dell make some decisions that continue to amaze. Does the R15 as an example seriously only ship with 2 memory slots? That's ridiculous. On each version they seem to something that just is not right. On the R13 you get DDr5 memory but its locked at a weirdly low 4400 and there are no XMP profiles.
The other thing that continues to frustrate is the AWCC that controls the lights and OC profiles. For years the AWCC has now not worked correctly on the Alienware range. It is buggy, breaks down regularly, and is very resource intensive, the OC profiles provided for the R13 just caused the PC to crash. As i say i love my PC but i wont be replacing it with another Dell product, far to many hours lost trying to fix things introduced by there buggy software and drivers.
the thing is, whoever buys an alienware wants something special and wants the corresponding surrounding.
That's perfectly fine of course, can understand why brand loyalty develops for some. what interests me is whether the cpu has specified any power limits. how are the temperatures?
otherwise just a beautiful pc
Thanks for the feedback! Right, it doesn't hurt anyone to let people choose what they want to use. Totally personal choice! Overall temps on RTX based games I've played have been very manageable with zero thermal throttling. Fans do kick in but when you're in the heat of the moment, I doubt you'll even notice the fans go off. Cheers!
Also do I just ask if there is any deal? or discount? Thanks again
Hey there, sorry for the delay! If you'd like to get on the phone (prefer it this way), you can just simply ask "Hey, any promotional items for "XYZ"? I'm interested but debating since Asus has a good deal at my local store".
It’s fine thanks!!!
Exellent video! Can you talk more about your RAM upgrade? I want to buy the 4800M Hz version and upgrade it to 8000MHZ. I don't know if the motherboard of the 4800MHZ support XMP and what frequency it support.
Hey JL, unfortunately I updated my bios and I can no longer overclock my RAM. however, to be honest, I doubt you'll even notice it since I got the 4800mhz version, performance is still top notch.
@@paolocee That’s a pity. My research requires high speed RAM. So that could be the deal breaker for me… Thank you for your reply.
@@jl547 oh you can use higher speed ram. Tforce or any other premium brand for the R15
@@paolocee Oh. You mean the updated BIOS can still support XMP right?
Oh yeah it can. Just choose a higher speed speccd ram. Tbh, I haven’t had time to check the bios but if dell offers XMP ram as an option, I’m sure they would make it overclockable.
I started out with a pre-built pc. Then I built my own a couple times. It was fun and expensive till she died lol. I wouldn't mind and alienware pc. There's nothing wrong with pre-built. At the end of the day you might end up saving alot. Wouldn't mind an r13 or 14. I think I just wanna get the best bang for the buck
Right on, David. Building PCS were great when the parts were also fun and exciting. These days, all I want is to boot up and go. Edit: to add, there are always deals at bestbuy or your local computer shop that sells Alienware. With “Moores Law” applied, a 3080 can do so much that you may not need a 4080. Now if you “Want” a 4080, that’s a different story 😊
Totally agree with you. I've had 4 laptops/PC from Dell since my high school days. The support is just second to none. Also for those who shit on Alienware:
1. Never buy Alienware at list price, they are often heavily discounted.
2. A lot of ppl like me buy them, not for their price to performance ratio, but for their design. Not a fan of the new Aurora R16 though, just not quirky enough for my taste.
3. The only thing I will ever open the cover for will be cleaning and upgrading RAM / storage. If I need to upgrade more than that, I will just buy a new Alienware.
Hey Hey and I agree with all your points. I've never payed listed price, love the current R15, and yeah, I never open the case since I just glare at the interiors when it's up and running. Thanks for the view!
I've been doing some research and unsure of the 1350W power supply. It has been referenced as a server power supply. Is it a standard plug? Will this run off a regular household outlet? Thanks.
Sorry for the delay. The plug is definitely different from your standard PSU and I can confirm the plug is a server three prong plug that goes horizontal.
@@paolocee Thanks. Dell also confirmed there are no issues running in a standard household outlet. Testing shows actual draw in ranges that are way lower than the maximum output of the power supply.
@@HAbill Dell will send you the correct power plug for your countries electrical standard. 1350w is a platinum grade server psu. Most households state side are 15 amps, or 1800w. I don't even know if Dell's configuration of the 4090 and 13900kf will even pull 1350w. Likely not. The CPU will pull 280w for like 40 seconds then that is the intel limit spec and will drop down. The 4090 can pull upwards of 600w so I doubt under the worst synthetics you would even hit 1000w. Chances are your Microwave and Hair Dryer can pull more juice.
I just got the 4090 rig for $3050. Insane sale
Amazing! You shouldve gotten it by now; hope youre enjoying! 👍
Can I upgrade memory easy with the
ALIENWARE R15 GAMING DESKTOP|Ryzen 7 7700X |GeForce RTX 4080
Yup. Very easily. Simply remove and replace.
@@paoloceewitch ram you recommend 2x32gig 5600mhz
5600 is pretty good. I’m running stock 4800 and I’m running everything on Max and Ultra with little to zero hiccups. 32 x 2 would be a good solid setup that’s pretty future proof.
Nice Video 💯
I got the same R15 and think the same about Alienware Brand 🔥
I just got some issues with the RAM (2x32gb Fury Beast 5200mhz) it Runs sometime only with 4800mhz.
Sometimes the System automaticly disable the overclocking from the Command Center.
In BIOS i can Not activate XMP Profile 🤷🏻♂️
Maybe you can Tell me your configuratins?
Thank you and Go on like this ✌🏽
When I get back, I’ll check what settings mine were set at and I’ll PM you. 🫡 thanks for the feedback and view!
Hi, sorry took so long. I was stumped to see my specs have been downgraded as well to factory ram speeds. The method used prior to the new bios and/or command centre update has been disabled and no longer shows. I will dig deeper to see if I can overtake this.
@@paolocee ok this should work better by this Price 😊🤷🏻♂️🤔 please let me know if you find out something
@@krishafnerfotografie1266 For the price, the R15 works great. I didn't even notice my RAM speed reverted back to factory spec. I wouldn't honestly think too much about overclocking RAM at this point. thanks!
@@paolocee yes the System is Great 😊 just dont know Why it is Not possible to activate xmp Profile in bios. If i Turn it on the System does not Start 🤷🏻♂️ sure this are no big needs but would be nice to do this. 😃🔥
service is great they hooked it up with my r10 and they couldn't fix it so they upgraded me to a refurbished R15 um yes plz i will keep buying from them
To talk to customer service about the discount do we have to (chat with sales)? Thanks
I would give them a call as it is more personal that way and they would need to step up their service as opposed to chat. Please keep in mind that it depends on who you get on the phone, so if you get nothing from the first person, try another one just in case. Good luck and Thanks for the view!
Thanks!
Which Ram are you using? Thanks
I got the T-FORCE DDR5 4800. thanks for the view!
Nice edits but this feels like a sponsored video with only the positives. Would prefer a balanced view in the interests of viewers. For example, buyers might find the highly restricted ventilation space for the new 4090 card unacceptable - given higher operating temps (+20oC) over cheaper cases. While the case looks sexy, this trade-off eventually shortens a system's life and Dell's limited hardware warranty only covers Dell-branded parts. Upgradability is limited or virtually off the table - a caveat that should be mentioned when purchasing a high-end system at this price point.
Thank you for the critical feedback. Although there are caveats which a lot of people already focused on, I assure you that this was not a sponsored video (I wish it was) and focused on why I happily spent my money on an Alienware System. Tons of trade offs for sure but I try to highlight the advantages and why Alienware and Dell are still in business. Thanks for the view and feedback ☺️
Actually, it was nice to see somebody talk nice about Alienware, because the hatred towards Alienware is endless on TH-cam.
I want to swap the 3090 to 4090 on my r15, but not sure which 4090 card fits. any advice? thx
Hey, I believe the 4090 in my R15 is dell custom made but if you check for regular sized 4090, I’m sure it’ll fit. Always check the sizing from the manufacturer you buy from and forego all the fancy liquid cooling.
@@paolocee thx, I want go for the ASUS ROG Strix 4090, white. I think the width is ~360mm. maybe need to take off the lower fan extension bracket
@@paolocee btw, how did you order the dell 4090?
My only question is why have base option and can’t in This option choose for example the 4090rtx!!!
Crazy!
Just ordered the 4090 ryzen 9 7900x for 3k first prebuilt.
Whoa! Congratulations! Let me know how it goes when you get it
Alienware and support is very good. Issue is you can get the same thing pre-built elsewhere with the same support now for around 500 cheaper or maybe more.
I had one back ages agk around 07-08 in the old design case but i doubt I'd go back again as lots of great cases and designs out there now to rival. Also dont think this new case is as great as others for airflow (not that the comps on fire but inside seems a lot more compact but spose great if want a smaller case.
Alienware go for the market of people willing to pay more for an Alienware as it attracts attention like big sports car brand as the reviewer mentioned.
Side note their monitors look impressive.
Sale today for $1,749.99 for: (insane value compared to building one, 4070 ti and i9 alone makes it worth it)
13th Gen Intel® Core™ i9-13900F
laptop
Windows 11 Home, English
videocard
NVIDIA® GeForce RTX™ 4070 Ti, 12 GB GDDR6X
memory
16 GB: 2 x 8 GB, DDR5, 4800 MT/s
harddrive
1 TB, M.2, PCIe NVMe, SSD
fallbackcolor
Lunar Light 1350W PSU, Liquid-Cooled CPU & Clear Side Panel
Amazing!!!
I legit paused this video emailed them and they said they will email me a quote in a bit with the new discounted rate
The upgradability of these systems is just too bad... i loved my R13 but i hit a wall with upgrades... very few 40 series card would fit and ifthey do, there's no airflow.
I was about to go the R16 route i realized it only has 2 RAM slots, 2 NVME slots and 1 3.5 hdd slot ... and that's about it in term of slots... very bad designs, i wish i could still keep my r13 case coz i love hot it looks but it can't even fit a different MOBO
How long did it take before it failed? Mine didn't make 2 weeks. Very bad investment.
Not sure what you're referring to. Nothing has failed.
If it was that quick to fail you're eligible for a full refund. Did you take it? I'm pretty sure if they can't resolve your issue and you have premium plus support even after 2~ years of having it they will fully refund you if they're unable to resolve your issue. I do know support was horrendous around COVID, but that was all companies, they literally couldn't stock parts so any replacement or issue had incredibly extended repair times.
Damn still rocking the area 51m.. Im kinda tempted to downgrade my 3080ti and 4080 laptop for a area 51m r2... just because of thermal performance.
I still have the Area 51m and it does exactly what I need it to do. Not sure about doing 4K but the RTX 2080 in the laptop is absolutely superb! Fans do kick in when playing cyberpunk on my 34in display but it’s all relative and it does the job very well for its size.
@@paolocee I'll try haggling the price for the m18 though, I hope it handles thermals well. I ended up selling my alienware m16 here in the Philippines because i feel like the 13th gen wont be maxed out on a 16 inch chasis. NIce vid btw! Keep it up! BTW do you email them or do you like just talk to them via the customer service?
Great video !!!
The blackbird 002 is still the best designed case after all these years (to me). My only complaint is that it looks like you can't fit a capture card in the case.
I loved that design. Never continued on tho 👎🏻
add currently the i9/4090 is 850 off.
The question is R15 or R16
Sigh, I’m torn with the R16…
@@paolocee I prefer the look of the R15 but the improvements may be worth it.
TForce RAM with RGB came from Dell??
No no, that was aftermarket. Just wanted it for the looks; the included RAM is fine if you wanna just start playing.
Old but TY
Oldie but a goldie! Thanks!
I wish I waited a few more months but I wanted a R13 for my birthday and a few months later the R15 came out and I was like dam. Dell offered me $400 for my $4000 R13 that was 3 months old as a trade in for a R15.....yea great customer service. I had Shit cars hold they Value longer. Great Video BTW and you have a sub from me.
I got 1 ...sick
who buys that is a hopeless case to be honest. For the same amount of money u can get a way better air case. And even the air flow design that coast much more isnt even a big upgrade is still hot inside
I’m loving mine and so do the many many Alienware customers out there. It works as advertised with my new simulation rig where I bounce between two 4K monitors or an Ultrawide 49” Odyssey G9 - it was a business expense and I got it on sale where at the time, it would make sense to get a custom PC so it depends on the situation. So it would be shortsighted to say hopeless case lol
@@paolocee I apologize for that, that may have been a little too harsh to say, but videos from gamers Nexus have shown that Alienware is much too expensive on the other hand and the system configuration is pointless. For a layman who only wants to have a pc that works, that's totally fine. But the pc will only perform half as well with this configuration as if you were to build it yourself.
Hey no worries! I get your point; I love building PCs too and the value you get of buying each part yourself and saving further with individual rebates. But man, maybe it’s just I’m getting older but my lifestyle gives me no time usually to shop for each item; let alone build. As a kid, I also loved Alienware so I kinda saw the value in that way; I get the price is premium so I recommend shopping for sales and clearance!
I’m planning to do another video on the same Alienware desktop I have here. I still love it and it’s kicking ass. For sure there are deals out now. ✌️
I just feel like a home built pc is better
Can’t disagree. Building your own is YOUR own baby 🫡 and deserves a ton of respect.
@@paolocee I do envy the support though do you think dell would believe I put my b550 in my dell g5? Desktop?
Hmm, fitment may be an issue since a G5 is built differently. I’d check Reddit or simply ask Dell directly especially since both are Dell products 👍
Did you get paid by Dell or Alienware for this video because it looks a lot like an advertisement? You mention none of the shortcomings especially with tech support and customer service taking days and weeks to solve simple problems. Either you are being paid to advertise by Dell or they are getting free advertising by giving you preferential treatment knowing you are reviewing their machines. Do you not find it curious that Dell and Alienware service is rated at 1 or 2 stars on most reputable review sites? I'm really not sure about the advice you are giving to the community. One thing I do agree with is that Alienware is like an old Ferrari. It looks amazing, goes fast but spends 11 moths out of every year in the garage trying to get it to run properly.
Thanks for the feedback. No, I did not get paid nor do I get any free/special treatment from Dell. They have no idea I'm doing this and this is done through my own initiatives and efforts. In regards to shortcomings, Ive had no experience with significant issues, and if I needed an answer for something urgent, id follow up and I'd get a response; I just feel this would be extra footage that is redundant so I focused on the high-level stuff.
In regards to the 1 or 2 star reviews, I'm experienced enough in business to understand that review sites tend to have more bad reviews just because customers dont get their way sometimes so its easy to vent on review sites but with my own experiences, so far, its all been up to par so I try to portray them in videos like this to shed some light that Alienware isn't as bad as people think. And if all I've experienced is authentically good stuff from Dell, I think I'd like people to know. Hope this helps :)
yes this video very true
Thank You, it is in my experience all true.
Cant upgrade a thing in it. Everything's proprietary. Idiotic case design and thermals. Ungodly MSRP when compared to just.. doing it yourself. No offense but no thanks.
Cool. Thanks for the comment!
@@paolocee I did appreciate your review, but you seemingly know PCs very well. What was your rational in going through an SI? 100% the support structure?
Thank you. Yeah, I appreciate the view and comment for sure. I guess for me it was the appeal that I know it would just work out of the box and perhaps being an avid fan since the early early 2000s, it’s hard to shake off that Alienware Appeal. With more options out now that I’m looking at from ROG and even Lenovo; there’s definitely more out value out there. But personally, the service, support, and structure ‘for myself personally’ has been always great so I thought I’d share and be the few to show that I’m an Alienware fan. Thanks again for the feedback!
Bro you are a Alienware fan boy…. Truth be told it is not worth it… the first year is great, till you realize you spent $2500-$3300 on something you can’t upgrade the heat their computers produce is not sufficient. You say better cooling.. but it’s still not sufficient. You might be happy with it or try to justify it but it is a toaster.
Thanks for your thoughts, Sly!
Here come the haters.
It's a bad thing that the motherboard has another form factor than standart motherboards. So you can't replace it down the road. Thats a shame in 2023.
“Just stop your crying, it’s a sign of the times”
-Harry Styles
@@paolocee ok sustainable is not important for you. Because we have four planet earths, right?
You can choose not to buy it and do your part. My part is to inform and educate viewers on Alienware ☺️
Sounds like promo for Alienware. 👎
I mean, I love the brand and enjoy talking about it so yeah 😂wish I was paid to do so
1500 USD and will buy just for RTX 4090 and burn the rest of the waste
Hope RTX 4090 it's not 2X and not IOM
Man this PC case suck it's ranged on 18731 place from 18800 in complete
20 USD case it's better then this Alienware case
Be aware it's waste of money Pure garbage
Thanks for the view!
the only reason i but dell is the service ,ive never had an issue .. 10yr customer
i’m having an issue with my R15 i have a ViewSonic 240hz monitor and after 30-45mins of use the screen goes black with fans revving almost on max leds on.. Nothing works with the monitor tried buying a new one same issue changed cords updated drivers.. someone please help
Monitor says: No Signal
Hope you've solved this, my friend!
@@paolocee i took out everything and put it back and it works!... have to keep the case cover off tho.. it will over heat, 4090s are basic ovans
@@Lxxcky_ Give dell a call or reach out to them. Ive never had any issues with my 4090 at all. a simple reach out may solve all your issues.
"I won't be talking too much about benchmarks"
The very next words out of your mouth should have been.
"because this trash PC sucks and the benchmarks are absolutely terrible"
And because they weren't you have lost all credibility. ✌️
Sure! Thanks for the view. ☺️