What is the job of a quality manager ?
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- เผยแพร่เมื่อ 5 ก.พ. 2025
- Explaining the main functions of a quality manager and how to position this role in the organisation
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I like your video here. As a QAM for 14 years I confirm the guidance you give here. My previous QA Boss that mentored me explained it to me like this. When you are working on a complaint or issue or product for company X (Our customer) at that time you are working for them and working to meet their requirements... Not for us your employer. You are the on site representative for our customers "Assuring" they get what they ordered when they ordered it to their specifications.
i appreciate your story to explain the roll. I feel like I actually understand the position now, where I hadn't before. Much appreciated!!
Help just started as a quality lead and can’t wait to learn everything I want help .. any advice …
Hello Yaneli,
that sounds exciting, you can find here a lot of videos on the channel and if you want to get a more structured overview of the quality basics you can check out the online course I build on UDEMY
www.udemy.com/course/quality-management-systems-tools-and-strategies/?referralCode=E63F874192E309A33DBE
I love your videos but i need more detailed about quality audits
How do you right an audit from start to finish☺️
Hello Saudah, do you mean how to prepare and execute an audit ? I will prepare a video for this...
Thank you very much. I have one question, could you explain QA Business strategic Process . how to drive the process?
Every ISO9001 company has to select the processes they want to control. This is usally done by the management involving the needed experts. Then they map and analize the processes, f.e. turtle diagram, SIPOC, swimlane or flow charts, and train them to the organisation. After that, you can establish KPIs to measure the performance of the process or use audits to check adherence. Based on the results obtained, the management acts on deviation and corrects the situation as soon as possible (PDCA). Once this working style becomes the regular practice in a company you have successfully established a system that is continuously improving your processes.
pls, I have a question I kindly ask you to reply. Can a quality manager conduct internal audit having auditor's certificate, or he/she should be a separate person? Thanks in advance.
He can't. Must be a separate person for sure.
Sir can i apply for this job after completing my bsc in physical science from university of delhi
Hello, of course you can apply and maybe you will be successful!
If you want to prepare yourself for a career in quality management, what I would do is to get trained in the basic tools and standards (ISO9001 measurement system analysis, statistical process control, FMEA, problem-solving, Lean six sigma Green Bay or black belt, quality planning etc.)
Then, I would practice and learn about leadership skills and effective communication. That all in all could give you a good preparation to become a QM. What do you think 🤔🤗
@@qualityguru9047 sir can you tell on what skills should i work on during my graduation to become quality manager
The worst nightmare of a quality manager is a over qualified and possessive plant manager that want everything move as he wants like the owner you mentioned in you history that’s the real root cause of any fail company
Hello Ghabriell, yes, could be, sounds like you talk from experience :) thanks for sharing !~
No one realiseses the amount of money this job can give u.
Employees and the Customers
I would like to be fucking rich like scroodge, in the meanwhile also quality manager position would be ok
hahahaha
100% agree!
Get very rich, very fast!
I 😀that’s the best!
I don’t care how much money they make, I am not doing office work.
Why did the person from Human Resources think id be a great fit for Quality Manager than User Experience Designer.
😀... and did you accept the job?
@@qualityguru9047 I applied to the job just now.. Why do they want me to do Quality manager as someone with User Experience Designer history?
@@rejuvinatez347 good question, maybe it is a skill that is related to their product or service? As a quality manager you would listen to the customer a lot and maybe it helps to have a general understanding it🤔