I don't recommend any of these Ezviz cameras. The Ezviz WiFi cameras consistently malfunction. I laid network cables to the cameras due to these offline issues, but it didn't resolve the problem. Even with a cable connection, there is no way to recover the offline cameras. Just imagine, the cameras are fixed in a high place, and removing them each time to reset is not possible. No other reset options are provided, thus costing me thrice for installing and removing cameras to address these issues.
Not recommended to buy ever! Not worth the money or time wasted to climb up each time and do this. Something malfunctions consistently. No one should put this much effort to maintain a security camera.
Hi there, sorry for the inconvenience. Please send us an email at support@ezviz.com and our customer service team will help to take the troubleshooting. Thanks.
We have an Ezviz doorbell camera. It goes offline regularly, even if our wifi is otherwise ok. If we are away or out when it goes offline it cannot be reset. If can reset it, you need to remove the front panel which is held on by the world’s smallest screws before it can be reset. If you do reset it you lose the separate mechanical chime if fitted. So you have to delete the device a d reinstall it each time. Its a pain. I certainly would not consider any further Ezviz cameras if they have to be constantly reset, a real nuisance if they are mounted at height. In short they should be able to auto reconnect if they go offline (like all the other devices we have that rely on wifi). Its a total faff otherwise and very hard to recommend.
Hi there, for the offline issue, please send us an email at support@ezviz.com and our customer service team will take a closer look at your case and help. Thanks.
@@EZVIZGlobal so I am away from home at the moment, it was ‘online’ yesterday, but today it’s ’offline’ (again). How do I reset it from 200 miles away?
My cameras also go offline at least once a week and then a camera restart is required. If you have 8 cameras then you are guaranteed to have one offline every day which can get annoying. The wifi signal is really strong to all the cameras. I'm sure it drops the wifi for a split second because of interference or something and then it cant recover without restarting it. I read somewhere that the solution for one guy was to have timers on the plugs which restarted the cameras once a day. I really wish that a firmware update can resolve this issue.
Yesterday i left home andmy camera rotated to the wall. Can my phone be hacked and being use by someone else. The landlord was at the house fixing things. He does have keys for the rooms and im using his wifi. Is tgere something open that he could get access to control my camera inside my room. Last year when i just moved in i went on my trip and while i was on my trip i noticed the samething like yesterday. While i was on my trip i showed my cousin my camera position inside my room . Can i be hacked using the landlord wifi or him get control of my cameras throw his wifi. He knows whenever i leve because he has camera in the home
Hi there, a camera can only be added to one account. If you've added the camera to your EZVIZ App, the landlord won't have the opportunity to control your camera unless you share the device/ account with him. If you're worried about someone entering your house, you can manually rotate the camera on the app to monitor it. Hope this can help. You can also send us an email via support@ezviz.com and our customer service team will take a closer look at your case and provide more suggestions. Thanks.
Why does my camera goes offline every so often.?Could it be someone else have access to my camera? I am using my landlords wifi .That's strange should that happened or is it normal?
Hi, a camera can only be added to one account, so if you have added the camera to your account others will not be able to access the camera unless you share the device with them. For the offline issue please refer to this video to check th-cam.com/video/0UU2tinQrIs/w-d-xo.htmlfeature=shared, if it can't help please kindly send us an email via support@ezviz.com and our customer service team will take a closer look at your case. Thanks.
Thanks for replying back to me. I never shared my information but thought I could be hacked through using the landlords wifi. Just some weird things being happening to my camera since I moved into this house with other tenants. Whenever I travel my camera is either reposition or going crazy. Like yhr alarm kept going off at 4am and I didn't set it.
Im having a problem with this each time i reset the wifi its successful but when i reset the configuration network it does not flash blue no matter how many times i try it.
I don't recommend any of these Ezviz cameras. The Ezviz WiFi cameras consistently malfunction. I laid network cables to the cameras due to these offline issues, but it didn't resolve the problem. Even with a cable connection, there is no way to recover the offline cameras. Just imagine, the cameras are fixed in a high place, and removing them each time to reset is not possible. No other reset options are provided, thus costing me thrice for installing and removing cameras to address these issues.
yes, same my ezviz camera always going to offline even my wifi connection is no problem😢
Yes i have the same issue.
Same also for my ezviz camera. Still dont know what to do
Asa este. Întâmpin aceeași problema. Regret ca am cumpărat.
I have 2 cameras and they work fine. Bought a third. And it connected initially, then an upgrade popped up, now it's off-line and can't connect.
Not recommended to buy ever! Not worth the money or time wasted to climb up each time and do this. Something malfunctions consistently. No one should put this much effort to maintain a security camera.
Hi there, sorry for the inconvenience. Please send us an email at support@ezviz.com and our customer service team will help to take the troubleshooting. Thanks.
lampu indikator biru ditak menyala, yang menyala cuma indikator kedip merah, sedangkan direset tidak bisa, mohon bantuan nya
We have an Ezviz doorbell camera. It goes offline regularly, even if our wifi is otherwise ok. If we are away or out when it goes offline it cannot be reset. If can reset it, you need to remove the front panel which is held on by the world’s smallest screws before it can be reset. If you do reset it you lose the separate mechanical chime if fitted. So you have to delete the device a d reinstall it each time. Its a pain. I certainly would not consider any further Ezviz cameras if they have to be constantly reset, a real nuisance if they are mounted at height.
In short they should be able to auto reconnect if they go offline (like all the other devices we have that rely on wifi). Its a total faff otherwise and very hard to recommend.
Hi there, for the offline issue, please send us an email at support@ezviz.com and our customer service team will take a closer look at your case and help. Thanks.
@@EZVIZGlobal so I am away from home at the moment, it was ‘online’ yesterday, but today it’s ’offline’ (again). How do I reset it from 200 miles away?
My cameras also go offline at least once a week and then a camera restart is required. If you have 8 cameras then you are guaranteed to have one offline every day which can get annoying. The wifi signal is really strong to all the cameras. I'm sure it drops the wifi for a split second because of interference or something and then it cant recover without restarting it. I read somewhere that the solution for one guy was to have timers on the plugs which restarted the cameras once a day. I really wish that a firmware update can resolve this issue.
My camera not resetting
Sometimes reset but indicator flaes red
Yesterday i left home andmy camera rotated to the wall. Can my phone be hacked and being use by someone else. The landlord was at the house fixing things. He does have keys for the rooms and im using his wifi. Is tgere something open that he could get access to control my camera inside my room. Last year when i just moved in i went on my trip and while i was on my trip i noticed the samething like yesterday. While i was on my trip i showed my cousin my camera position inside my room . Can i be hacked using the landlord wifi or him get control of my cameras throw his wifi. He knows whenever i leve because he has camera in the home
Hi there, a camera can only be added to one account. If you've added the camera to your EZVIZ App, the landlord won't have the opportunity to control your camera unless you share the device/ account with him. If you're worried about someone entering your house, you can manually rotate the camera on the app to monitor it. Hope this can help. You can also send us an email via support@ezviz.com and our customer service team will take a closer look at your case and provide more suggestions. Thanks.
Thank s oh no I do not share or give access to my device nor account no way I would do that.
Why does my camera goes offline every so often.?Could it be someone else have access to my camera? I am using my landlords wifi .That's strange should that happened or is it normal?
Hi, a camera can only be added to one account, so if you have added the camera to your account others will not be able to access the camera unless you share the device with them. For the offline issue please refer to this video to check th-cam.com/video/0UU2tinQrIs/w-d-xo.htmlfeature=shared, if it can't help please kindly send us an email via support@ezviz.com and our customer service team will take a closer look at your case. Thanks.
Thanks for replying back to me. I never shared my information but thought I could be hacked through using the landlords wifi. Just some weird things being happening to my camera since I moved into this house with other tenants. Whenever I travel my camera is either reposition or going crazy. Like yhr alarm kept going off at 4am and I didn't set it.
Worst camera ever
I don't recommend it, pressing the reset button all the time is stupid, don't you ever think that cctv is installed 5 metres above you?
My camera is now in pakistan how can i conect i am in uae plz tell me if anybody know
Im having a problem with this each time i reset the wifi its successful but when i reset the configuration network it does not flash blue no matter how many times i try it.
I hear sounds but cannot see the images of the person i know how my door opens and close it sounds like my door being open while im at work or out