THE secret to training yourself how to respond instead of reacting to difficult people

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  • เผยแพร่เมื่อ 3 พ.ย. 2024

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  • @TheWizardOfWords
    @TheWizardOfWords  ปีที่แล้ว +31

    HEY MY FRIENDS: If these videos are having a positive impact on you, please show your support by becoming a CHANNEL MEMBER and/or clicking the THANKS BUTTON above and leaving a little love. A little love will allow me to continue delivering these videos directly to you!

    • @caripryor3509
      @caripryor3509 ปีที่แล้ว +1

      Mr

    • @TheWizardOfWords
      @TheWizardOfWords  9 หลายเดือนก่อน

      Thanks Caripryor!

    • @merissamakesstuff
      @merissamakesstuff 6 หลายเดือนก่อน

      Your packet us not downloading. Nor am I getting an email link to download. I tried multiple ways.

    • @nicholecornes1915
      @nicholecornes1915 2 หลายเดือนก่อน

      ​@TheWizardOfWords your mother is badass

    • @nicholecornes1915
      @nicholecornes1915 2 หลายเดือนก่อน

      ​@TheWizardOfWords well no your not regious BUT your wise and have a sweetheart 😘 I'm a Christian and having a good heart out here is rare

  • @louisianaeu828
    @louisianaeu828 3 ปีที่แล้ว +66

    What I have learn:
    1.You will never control anything outside you
    2.Be prepared with positive questions ; don’t open the gate to their bullying game. Audience will recognize him when you move your ground from theirs
    3. Your nervous system will always betray you with your pre-recorded emotions on your past experiences
    4.Connor is right, until you grow up on the situation , the situation will control you 💝

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +16

      By George, I think you got it!

    • @lujinahjfairi3760
      @lujinahjfairi3760 ปีที่แล้ว +2

      Material you deliver here , is worthy to be written in the book. This is a distillation process of awareness that leads to powerful interventions as we use tools to modify how we show up and our qualities as people looking for authenticity. Every moment I’m trusting it to deliver us from evil, we perceive . in our own bodies. I feel I see I hear Love appreciation on the journey of self development through looking at the darts and connect them as you stand in that moment.
      PS, I waited for that to send taxes for the brain, so the positive statement and what??

  • @Dr.NoorMoussawi
    @Dr.NoorMoussawi 2 ปีที่แล้ว +84

    I literally burst out crying. So many things here enlightened me. Thank you Dan 😭♥️🤲🏻 I was sinking and God sent you and your skills to me and my family.

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว +11

      Happy to have helped you and your family, Noor.

    • @cafebacon8974
      @cafebacon8974 ปีที่แล้ว +1

      My dad thot i was a witch and beat me. My husband hated me cuz i was who i am. Florida is ptrike 3. Just keep going forward. Success is hardwork. Give urself a big warm loving hug cuz u r special cuz we all r. Choose 2 love urself. Everyones best friend shud b oneself. Happiness is not a destination, its a way of living. Grateful 4 the crap that i escaped . Evil is outthere and the gud in u is horrible 2 it and u gota love it 2 death (extinction). Keep going forward and give urself another hug from me, the grandemamasita😉

    • @pilarq7886
      @pilarq7886 ปีที่แล้ว +2

      God sent Dan to me too

  • @TinaLeder
    @TinaLeder 4 ปีที่แล้ว +121

    Can we give a HOORAH To Dan!? 🎯💃
    Tips like these especially help in intimate relationships, so it's perfect timing for *qurantine time* 😂😂😂

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +13

      If you can give it, I can take it! I just felt a big Hoorah coming my way. Thank you Lady Tina.

    • @djw8591
      @djw8591 4 ปีที่แล้ว +1

      Lady Tina HOORAH TO DAN!!

    • @jaywellington6504
      @jaywellington6504 4 ปีที่แล้ว +8

      Dan is a gift to us. The pain he can ease within us cannot be measured. The self esteem he can give back to us is life saving. The life he can make us want to live again after we've given up. I'll give a hoorah....and pray, that the happiness and peace of mind he gifts thousands of us every day comes back to him ten fold. ❤️❤️❤️

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +1

      OK, I just subscribed. You're the greatest. I'm obsessed with your channel.

  • @mervyngreene6687
    @mervyngreene6687 3 ปีที่แล้ว +29

    My parents always taught me to say as little as necessary. This has been an invaluable lesson for me. I was always the kid who had the answers before everyone else. I never realized how much people resented me.
    When I got to the level in my profession that I dealt with upper management and the board, their advice was a lifesaver.
    I realized that when I responded quickly, nobody really heard what I said. The conversation had become a quick tit for tat, all people saw was chaos.
    About the time I turned 40, my parents' advice finally clicked. It got to the point where I would hear in my head saying "NO!"
    By taking my time, the focus stayed on me. If the other person keeps on ranting, any valid point they had, becomes diluted.

  • @veronika344
    @veronika344 4 ปีที่แล้ว +252

    I am fascinated by the powerful techniques, your presentation style and high level of passionate dedication - again. Dan, you are a treasure!

  • @johnblossom8447
    @johnblossom8447 3 ปีที่แล้ว +95

    I’m semiretired and recently took a part-time job at a grocery store. I deal with difficult people every day. I can’t take time, unfortunately. I’ve found most difficult customers are difficult because they are tired, confused or just having a bad day. I try to be their personal problem solver. Here’s a typical situation. Customer picked up the wrong product thinking it was a sale product and is frustrated that the price they were expecting didn’t pop up on the screen. They become defensive and angry. I’m thinking, “This person is an idiot. They can’t read or comprehend what the sign says.” Then, I stop and think about what kind of day they’ve had. Maybe they’re in a hurry. Maybe they are trying to get through grocery shopping to attend to a difficult problem at home. I try to diffuse the situation, first, and let them know I’m their ally. I let them know if it’s the store’s mistake, it can be fixed. If they were mistaken, I can help with alternate ideas. I use the breathing pause quite often. I tell difficult customers, “Give me a couple seconds to figure this out.” I always try to make sure the customer understands they weren’t stupid because if they feel stupid, they just get more defensive. I make the situation seem like it was just a misunderstanding and we all misunderstand things. I know most times people become difficult are struggling with budget issues and they’re struggling to feed their family. I find it helpful to try to become a problem solver. Everyone understands tight budgets. Many times people are so frustrated that the only way for them to deal with difficulties is to become difficult themselves. When I get them to realize I’m there to truly help, most people change.
    Example: a lady came in and completely misunderstood almost every sale we had. She got very verbally abusive. My first thought was to tell her off and ask her to leave the store. Then, I asked myself, “why is she being so difficult?” My first step was to tell her, “I won’t allow you to talk to me that way.” Then I told her, “If you calm down, I’m here to help you. I want to help you. Give me a couple seconds to research the products you have questions about. I will make sure you leave the store with the best deals possible.” After a few questions, I found out this lady was grieving the death of her mother and was also under a lot of financial stress. At my store we have a policy that every employee can “make it right” up to $20 and in most cases a supervisor will go beyond that. I wound up talking to my supervisor and we gave the lady $80 in discounts on a $240 total. She was trying to feed herself and her three kids all while dealing with the emotional and financial cost of her mother passing away. That lady now comes to the store just to see how I’m doing occasionally. Her family is doing better financially and she has become a regular customer. It takes a lot of effort to figure out who is trying to pull the wool over your eyes and who is genuinely misunderstanding, but if you work at it, it can really turn out well.

    • @mollyhappymum4816
      @mollyhappymum4816 2 ปีที่แล้ว +11

      Well John what a great job you’re doing! You’re so right - we never know what the grumpy person is dealing with - you’re an asset to your employer and your customers!! Best wishes from the UK🇬🇧☘️🇬🇧🎉🎉💐💐😍

    • @selap8682
      @selap8682 2 ปีที่แล้ว +4

      😇 👍

    • @jessitabonita
      @jessitabonita 2 ปีที่แล้ว +10

      🥺💛 This is perfection! You are truly empathetic, thoughtful, and practical. Thank you for taking the time to share such precise yet concise examples of your excellence!

    • @sharonjoan9997
      @sharonjoan9997 ปีที่แล้ว +4

      John Blossom is such a creative expansive human. To go beyond yourself John, is a gift to all of us. You inspired me to reply to you. Thank you 😊

    • @TheFabricTeapot1
      @TheFabricTeapot1 ปีที่แล้ว +6

      @johnblossom
      Every store needs one of you.

  • @CMM726
    @CMM726 4 ปีที่แล้ว +136

    Does this need to be said now?! Do I need to be the one who says it?! That’s something I gotta remember when I am outraged by a toxic person and just want to be the one who tells them off!! It’s hard to not want justice with these people. But in the end you never can get anywhere anyways because they will never admit they are wrong it’s like talking to a wall

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +27

      Exactly. You have nailed it. Too many people loudly speaking what need not be spoken at the time.

    • @ham3749
      @ham3749 3 ปีที่แล้ว +6

      I've always said some people will be wrongfully right until they die!

    • @Skinny_Pimp
      @Skinny_Pimp ปีที่แล้ว

      Shut up Karen. Your the person you describe.

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว +8

      It is exactly talking to a wall. But that doesn't negate your legitimate right not to have someone dump their baggage all over you. I love this site and the way these very important skills are taught. The man is a genius and should have his own television series. I am glad that you felt free to make your comment since so many of us feel the exact same. I got some troll reply to mine and I did, finally, start to assert my right and everyone else's to engage in any online discussion we choose in a grown-up and constructive manner without being subject to abuse. Your comment just reminds me again of how valuable it is that we all feel free to comment. Thank you and may we both find our best voices. I think this man and this site is absolute gold!

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว +1

      @@ham3749 Oh dear, that is well said. I married a man who is still that way. He is my ex husband now but I have begun to see the same hard-headed zero sum tactic in our now grown children. It's really a deep seated sense of insecurity and a whole suitcase full of their own baggage, which should never be dumped on others. My parents taught me that and I taught mine. Alas, their father had his 'say' as well. The challenge now for me is to let them either stay that way forever or find their way back to wanting to live a peaceful, rather than a RIGHT AT ALL TIMES, life. This could take awhile. Alas. Thank you for your words of wisdom!

  • @sharondoan1447
    @sharondoan1447 2 ปีที่แล้ว +27

    “ I hear what you are saying, but I need a moment to process it”. I am not going to react in anger; I am not going to let them see my hurt; I am not going to play the mind game they are trying to initiate, blah, blah, blah. Great stuff, Dan!

  • @tammyosman3406
    @tammyosman3406 3 ปีที่แล้ว +42

    What you teach is so important to me. It is helping me grow as a mature and loving adult. You are a beautiful person. Thank you.

    • @ginpepper
      @ginpepper 2 ปีที่แล้ว +1

      I concur 💯

  • @jacquenettakhati
    @jacquenettakhati 4 ปีที่แล้ว +50

    Yes thank you mom! Thanks to you we have THIS Dan who has valuable nuggets to share!

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +7

      My mother will be pleased you noticed her hard work on me--and on my brother for that matter. She's not always right, but her heart is always in the right place, and what more can you ask???

    • @Noname-dg3pm
      @Noname-dg3pm 3 ปีที่แล้ว +2

      @@TheWizardOfWords You are in a great place in regards to the relationship you have with your mom.
      "If it's not one thing, it's your mother"
      I always say:) ✌

  • @mh-tu9dd
    @mh-tu9dd 4 ปีที่แล้ว +74

    Wow Dan! just asking “for a minute” before responding would have saved me a lot of trouble in the past. Such a valuable tool!! So glad I found you and I’m learning to be a better communicator with every video!! Happy paying subscriber!❤️

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +5

      Delighted and gratified to hear that m h!

    • @michellejean8068
      @michellejean8068 2 ปีที่แล้ว

      Good luck ... I think most people just want someone to hear them. Realizing they just want to bitch or screw someone over .. or and call the superior. .. ha

    • @brendavanrensburg4223
      @brendavanrensburg4223 2 ปีที่แล้ว

      @@TheWizardOfWords t0

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว

      Oh, can we pay him? I will pay for this. This man should be everywhere, especially on every channel on television and taught in every school as well. Maybe he will run for President. Wouldn't that be a dream!

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว

      @@TheWizardOfWords I did not know we could pay you. I will happily do so. Meanwhile, how to get you all over tv and then perhaps a world takeover! You could do it. Who wouldn't vote for you? BTW, my sister is the strategic communications expert for the Federal NPS. I usually go to her with sticky communication conundrums. Now, I share your videos with her, too. Just in case that connection is of use to you, let me know. I know you will be beloved by her. My niece is studying Communications as well so I will share you with her as well.

  • @cheristanaway6019
    @cheristanaway6019 3 ปีที่แล้ว +20

    I asked myself these questions a few years ago, and decided that the most loving thing I am capable of doing is to go no contact with my mother. I just found your channel and absolutely love what I am learning. Your sense of humor is magic to my ears!!!

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +3

      Sad fact--sometimes the best and most loving thing you can give to a relationship is--distance.

    • @colleenwatch
      @colleenwatch 3 ปีที่แล้ว

      OH NO!!!! I CAN YOU DELETW THIS POST?? I was just getting these things off my chest! I didn’t mean to send!

  • @mifnp8887
    @mifnp8887 4 ปีที่แล้ว +24

    I love this guy.

  • @tarawalsh-arpaia3928
    @tarawalsh-arpaia3928 ปีที่แล้ว +9

    I absolutely adore this man. This is the BEST TH-cam teaching I have EVER seen. His humour and the effects bring the enormous verisimilitude to the experiences he describes. It's not just words. We have been there! He is right. I spent sometime this afternoon trying to remember G.I.F.T. Aha! Gratitude. So utterly smart. He needs his own television series!

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว +2

      Tara, if you can arrange that series--I stand at the ready :) :)

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว

      @@TheWizardOfWords Really? Now, I am thinking of whom to pitch it to. You would have no problem whatsoever and it would be a fine improvement on the otherwise inane drivel offered on tv these days. You deliver such valuable skill lessons with the most epic TRUTH (and realistic depictions of how we really think and feel). The best part of your message, in a way, is the fact that you handle these matters with such humor. That means none of us must suffer and endure feeling conflicted (the most ghastly emotion EVER) over someone else's baggage. That leads me to suggest you do a piece on nasty online comments. I know we should ignore them. However, the online world should not have been taken over by thugs and bullies. So many people say they never comment or read comments for this reason. The comments are usually the best part and we should all be welcome to engage in discussion. If we prefer to be nasty, and people choose to be nasty online as a hobby, we should either move on quietly or prepare for people to assertively stand up for their, and others', right to peaceably engage in discussion like grown-ups and not have to be subjected to someone else's choice to behave abusively and unlawfully. I admit, I have a rather Adlerian view of life: this is chosen behavior, not to mention maladaptive and tedious. Give us something sharp to write in response! And let's figure out how to get that series. I have some ideas and people to ask. I'm already on it.

  • @Magic65750
    @Magic65750 2 ปีที่แล้ว +1

    I love your humor in addition to your information.

  • @joy39894
    @joy39894 3 ปีที่แล้ว +20

    I can't put into words how this video has opened my eyes. A 34 minute video for a life long lesson that I've been wanting to learn and master. Thank you so much, Dan. Thank you so much. 🙏❤

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +4

      I'm the one who is grateful, mapahiymon. Thank you for writing.

    • @tarawalsh-arpaia3928
      @tarawalsh-arpaia3928 ปีที่แล้ว

      Isn't he just what the world needs right now???? The man deserves a Nobel prize. I have read almost every book there is on these skills but the way he teaches is absolute perfection. He so truly captures, with great humor, our exact feelings and thoughts. It has reminded me that these challenges should be viewed with humor and that we can live and maintain perspective in this crazy world, while asserting ourselves with great style.

    • @TheWizardOfWords
      @TheWizardOfWords  9 หลายเดือนก่อน

      I just saw this post Tarawalsh-arpaia and I thank you for it. What a great affirmation of the principles I'm trying to live and teach. On top of that--I'm blushing :) :) :)

  • @darrenconrad5405
    @darrenconrad5405 2 ปีที่แล้ว +1

    This is special. Dan O Connor, YOU MOTIVATE ME!

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว

      That is high praise, Darren, and I thank you.

  • @KimitaDom
    @KimitaDom 3 ปีที่แล้ว +10

    I Can't believe we're getting this valuable techniques for free! Thank very much 💕💕 When I get a job I'm definitely getting a VIP pass.

  • @snnysnflwrgrl3835
    @snnysnflwrgrl3835 ปีที่แล้ว +1

    Finally something that gives actual things one can use to help improve communication

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว

      That's the idea, Snny--words, not theories.

  • @Elegant_Sausage
    @Elegant_Sausage 2 ปีที่แล้ว +7

    When I needed someone like you the most, I have somehow found you. My therapist is a lovely person, and I appreciate them so much. That being said, all of this more clear coming from you. It makes more sense. Thank you

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว +2

      You are welcome KayeKaye and I thank you for writing!

  • @sherrilyn361
    @sherrilyn361 ปีที่แล้ว +1

    Invaluable tools for life .... and I too ponder the messages, "I can't get to my phone right now, leave me a message, blah blah blah ...."
    I don't want to be accessible 24 hours a day…
    Thank you so much for all of the nuggets crammed into this video…
    I subscribe to your videos…
    This may be one of my favorites. Again, day after Thanksgiving thankful for you!

  • @AmandaPufpaff
    @AmandaPufpaff 3 ปีที่แล้ว +6

    Thank you for helping me deal with these difficult energy vampires. “She who sunbathes in Hawaii with Lions, began slaying energy vampires on September 1, 2021.” So much gratitude to you and your beautiful Mom & Dad. God bless them for creating your spirit

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว

      You are so welcome and yes, I feel very blessed to have had the parents I do.

  • @jennyfox1398
    @jennyfox1398 3 ปีที่แล้ว +1

    Lol I love this show. Makes me laugh, think and grow. Favorite place to go on TH-cam.

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว

      Many thanks Jenny Fox and I hope you share these videos.

  • @marilynl2545
    @marilynl2545 4 ปีที่แล้ว +45

    Thanks Dan I always learn so much from you you are appreciated

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +3

      You're welcome Marilyn. Please share any that you like!

  • @MrSchnarf
    @MrSchnarf 8 หลายเดือนก่อน +2

    Great video! I also learned tactics from Recovery International by A neuropsychiatrist Abraham Low like- "you can have your temper OR your mental health but you cannot have both", or "Drop the judgment against yourself and the other person, place or thing" "It's distressing, not dangerous " "Greet your nervous symptoms like old friends ", "Humor is your best friend, temper your worst enemy", "Give the other person their average", "Expect disappointments, irritations, and frustrations every 5 minutes of the day and you won't be disappointed (or so upset cause you expect it).

  • @annaangela5975
    @annaangela5975 2 ปีที่แล้ว +5

    I kid you not- I’ve had situations where let’s say third parties and or implements are put in place to frustrate me to illicit a reaction. Literally. It has the worst of intentions at its roots at the end of the day. I thank you for reinforcing and pushing the message of uplifting one another instead of trying to put down (even so so gently).

  • @leahracquelGibson
    @leahracquelGibson ปีที่แล้ว +1

    Omg. You are my favorite person I’ve never met. I could listen to you all day for real. I’m soooo thankful for your wisdom and help. We need more ppl like you in this world! Thank you.

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว +1

      Well thank you, Leah :) :). I do have a brother, you know--so there are more people in the world like me--kind of--except he's 10 months older and a tiny bit more macho :)

    • @leahracquelGibson
      @leahracquelGibson ปีที่แล้ว

      @@TheWizardOfWords lol Sweet. Got it. I’m sure he’s Gold too. Lol. You remind me of some of my best friends. That’s what I was trying to say. I’m very thankful for your words and videos! It’s truly helping my INFJ and artist self. I do struggle with my words, so I love your channel.

  • @kam.26
    @kam.26 4 ปีที่แล้ว +11

    This is incredibly valuable, practical and uplifting advice. Despite working for 20 years I still get occasionally angry at work ... and I lose my cool and wish I handled it differently. I save these blurbs but don’t have them ready when I need them. This video is so helpful because you must practice them daily and have visuals ready! Plus he just really gets it!!!

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +1

      Many thanks Kam, and be sure to check out my newest video "Who Am I?" I think you'll like it; it deals with remembering who you are when you're about to lose yourself. :)

  • @kierstenh9225
    @kierstenh9225 10 หลายเดือนก่อน +1

    OmG I wrote you are a miracle worker BEFORE you started talking miracles!! You blow my mind!! My mother was a Fulbright English professor..she passed..you help me feel like the world is still good..I can never thankyou..words are not enough.

  • @SKW-12
    @SKW-12 4 ปีที่แล้ว +11

    A 'Dan' segment always makes my day! Shine one, wonderful person ^u^

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +1

      Thanks SK and stay tuned for many more.

  • @tinaespino7874
    @tinaespino7874 3 ปีที่แล้ว +2

    OMG, Most people do not even have the idea that they CAN ask for a min! So valuable !

    • @tinaespino7874
      @tinaespino7874 3 ปีที่แล้ว

      I LOVE YOU, YOU ARE SOOO GENIUS!!!! I LOVE YOU AND I LOVE YOUR WISDOM!!!

  • @Burchamarama
    @Burchamarama 3 ปีที่แล้ว +6

    "Rest in peace - someday Mom!" HAHAHA! You are hysterical! Thank you for all the information and goodness you're putting out in the world.

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +2

      You have to wonder why my mother still speaks to me, don't you? I think it is because she feels responsible for the way I turned out--and I let her feel that way. hahahahahaha

  • @reneeboehmer9766
    @reneeboehmer9766 ปีที่แล้ว +1

    You are simply the bees knees. Thank-you for helping me have communication literacy.

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว

      I love it. The bees knees, in a pickle--sometimes the oldest are the best.

  • @Atom-Mercury
    @Atom-Mercury 4 ปีที่แล้ว +9

    I haven’t watched your videos since ages. I’m watching this and wonder why I haven’t watched you for the past years! Love your BROKEN RECORD tip!

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +1

      I'm wondering too, Zino, so please KEEP WITH IT.

  • @marshanotmarcia7433
    @marshanotmarcia7433 5 หลายเดือนก่อน +1

    TY so much for reaffirming all I have realized/learned over the past 3 yrs! I’d been TRAUMA responding since I was 14; only after years of therapy and understanding where all that was coming from, did I begin to realize that it might have made me feel better ‘slicing heads off’, it was EXHAUSTING in the long run. FF to current time frame, I DON’T react in that same manner and people are now quite taken aback! When I take the time to process what they say and what my best response will be, they get that ‘uh-oh’ face and either change the subject or leave entirely. Meanwhile, I’m saying all the nasty stuff in my head, but sayin the CORRECT thing on the outside…. YAY ME!!! If I feel like crying, I call the offender an asshole, (in my head) remember that this is NOT about me, and take back my power to answer appropriately. I’ll cry later in private….

    • @TheWizardOfWords
      @TheWizardOfWords  5 หลายเดือนก่อน +1

      What a miraculous moment of realization for you--turned into actualization. Congratulations.

    • @marshanotmarcia7433
      @marshanotmarcia7433 5 หลายเดือนก่อน

      @@TheWizardOfWords Thank you! It’s a new thing every day and I’m here for it! 😎

  • @relaxingwhitenoisenatureso1111
    @relaxingwhitenoisenatureso1111 3 ปีที่แล้ว +3

    This is such a great channel. I am going to share this channel with the victims of narcissistic abuse groups I am a member of.

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว

      Thank you and I hope they find it helpful, Just Relax.

  • @hirewriting4175
    @hirewriting4175 10 หลายเดือนก่อน +1

    the broken record is the mother of all flexes - thanks Dan! the words you share change my life, literally

    • @TheWizardOfWords
      @TheWizardOfWords  10 หลายเดือนก่อน +1

      Hey Heather--HAPPY NEW YEAR! We're going to get together to do a few videos on writing extraordinary resumes, right?

    • @hirewriting4175
      @hirewriting4175 10 หลายเดือนก่อน

      I’m soooo excited to share updates since our last meet… AI, personal branding, and how to position your gig work!

    • @TheWizardOfWords
      @TheWizardOfWords  10 หลายเดือนก่อน

      So did you break your typing fingers or forget my email address?

    • @hirewriting4175
      @hirewriting4175 10 หลายเดือนก่อน

      I sent to you and Jean

  • @danploehn
    @danploehn 4 ปีที่แล้ว +9

    peace and love to you and your mother. thank you for your information. YOU are a master teacher.

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +1

      Thank you Bigg. I went to your channel because for a moment I thought you were my brother! (Well, you are in a sense, right? But you're not Marty.) ANYWAY, are you still on your journey? I hope you haven't stopped because you seemed to enjoy the training and the changes. NOT THAT IT'S NECESSARY TO BE ON THAT PARTICULAR JOURNEY unless you want to be. If you've left that one, I hope you're on another that you enjoy.

  • @mstarr67
    @mstarr67 3 หลายเดือนก่อน +2

    No answer, is an answer. Timing is an important thing. I care too much about you, us and our relationship to answer you right now without thinking this over because I want to respond appropriately vs react.

  • @susie2366
    @susie2366 3 ปีที่แล้ว +3

    These videos are like opening a special book to the page that has the exact message you most need in that moment in your life. Thank you.

  • @kittensugars
    @kittensugars ปีที่แล้ว +1

    I learned the power of affirmations for myself, while spending a week in the "behavioral health unit", about 17 years ago. It's annoying to practice...but it works.

  • @nancyjacobski8590
    @nancyjacobski8590 3 ปีที่แล้ว +6

    OMG. This training was such incredible timing. Wow. I have a new job that requires me to consult...constantly. I think deep and hide behind emails but that doesn't work anymore! This was the best training on communication. Thank you :)

  • @Nadiaweisz
    @Nadiaweisz 2 ปีที่แล้ว +1

    I’ve followed your videos for the past 4-5 years. My life is forever changed. Thanks so much.

  • @tiddlesismyname4314
    @tiddlesismyname4314 2 ปีที่แล้ว +3

    you've showed up at exactly the right time in my life when I need this the most. Time to take back my power, if I can learn how to do it. Thank you Dan

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว

      You can learn to do it. If you need more training, go to danoconnortraining.com and check out the VIP pack.

    • @SusanaXpeace2u
      @SusanaXpeace2u ปีที่แล้ว

      There's a lot here. I will re-listen

  • @kierstenh9225
    @kierstenh9225 10 หลายเดือนก่อน +1

    'split a piece of wood and I am there'. He said and it was buried... No denomination required..and here you are..God is love and so are you..thankyou Wizard!!!

  • @sharonchavira5593
    @sharonchavira5593 4 ปีที่แล้ว +11

    Hahah. Omg you are amazing.! You make my day. You know exactly what I am dealing with.

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +4

      I am patting myself on the back for having nailed it? pat pat pat pat Ahhhh, that felt good. THANKS SHARON!

  • @Phoenix_74
    @Phoenix_74 หลายเดือนก่อน +2

    I love you so much right now man!!!! You are such a blessing to have in my arsenal of mental weapons!! Really, you are a true light worker, sent here to help humanity and the skills you offers are so vitally important they should be taught at schools!!
    Thank you

    • @TheWizardOfWords
      @TheWizardOfWords  หลายเดือนก่อน

      You're welcome @Phoenix_74-- together we can change the global dialogue one conversation at a time :). And yes, I wish this were taught in school, if not by me, then by ANYONE.

  • @iz8022
    @iz8022 3 ปีที่แล้ว +6

    Thank you Dan . I stepped away from your videos for a while . But I'm back ! I had a total communication melt down today at work and I quit. I could not handle my boss criticizing how many times I stretched at my desk. Regardless i could of stepped away. Anyways I started listening to your videos on my way home. Thank you 😊 ur awesome. ,❤️

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +2

      Welcome back, lz. And it sounds to me as though you've made the right decision.

  • @sab_1055
    @sab_1055 4 ปีที่แล้ว +2

    I'm hooked after two videos. How refreshingly unorthodox and useful. Aren't you a rare treat?!

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +1

      Well Sab, I thought "unorthodox and useful" were good, but "a rare treat?" You have made my year :)

    • @constancewilliams5120
      @constancewilliams5120 4 ปีที่แล้ว

      Yesssss a rare treat he is and universe sent. I ♥️ him

  • @anthonystitt3052
    @anthonystitt3052 3 ปีที่แล้ว +4

    Your message toward the end of the video - about loving communication and striving to do it - is invaluable and beautiful. Thank you.

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +2

      Thanks, Anthony--both for writing and for watching to the end of the video . . . .

  • @nicholecornes1915
    @nicholecornes1915 2 หลายเดือนก่อน +2

    THAT LITTLE VOICE WILL SAVE YOUR LIFE!

  • @naturelover7433
    @naturelover7433 3 ปีที่แล้ว +9

    This is super great Dan. You are heaven sent. This has been a lifetime struggle for our com skills... Keep your greatness coming. Just love it.

  • @luminyam6145
    @luminyam6145 3 ปีที่แล้ว +2

    My god I just found your channel, this is good stuff. Thank you. I am going to keep watching.

  • @sonnyknowles7570
    @sonnyknowles7570 3 ปีที่แล้ว +6

    You are a great teacher Dan. Thank you for all of your hard work and dedication to making this a more loving world!

  • @kmercedes3090
    @kmercedes3090 3 ปีที่แล้ว +3

    Thanks so much! U are so awesome, I just found your channel during another sleepless night. U are just what the doc ordered!!! I hold things inside because I struggle with Emotional deregulation that needs more skills to navigate difficult situations without burning the whole house down. 🙏🏽🙏🏽🙏🏽

  • @edgreen8140
    @edgreen8140 2 ปีที่แล้ว +2

    I have the ability to shut up when people push my buttons on purpose and walk away. But i realize your methods are useful. The visual tools are useful when they catch you off guard. Thank you

  • @karenrussell2885
    @karenrussell2885 4 ปีที่แล้ว +4

    Dan, I am so fortunate to come across your videos. I really need this right now. You have made me cry on most of these. You really hit home on what I need to work on. Thank you for all of your help!!!

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      And thank you for posting, Karen--and sharing on Linkedin. 😏 Dan

  • @JulieRampoldt-hx8vl
    @JulieRampoldt-hx8vl ปีที่แล้ว +1

    This by far, Dan is the best that I have seen so far of your videos! I really enjoy listening to you and your personality how kind you are. I hope you have a really good day period love.❤

  • @kristinabambina6134
    @kristinabambina6134 4 ปีที่แล้ว +5

    Wow this is SO useful. Almost wished I watched it yesterday but then I dont think today would have helped me appreciate and learn it as well

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      Thank you Kristina and I hope you share these videos liberally!
      Dan

  • @nicolecarnevale3226
    @nicolecarnevale3226 ปีที่แล้ว +1

    Another child of the 80s. You have such clear communication. I’ve seen some people attempt to divert and twist the subject.
    So enlightening!

  • @ckala217
    @ckala217 4 ปีที่แล้ว +4

    One of your best videos.. so clear, concise, and jam packed with practical tools. Thank you so so much, this has been super helpful to watch 🤩

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      Glad it was helpful! Please keep watching for more.

  • @Noname-dg3pm
    @Noname-dg3pm 3 ปีที่แล้ว +2

    The relationship he must have with his mom is colorful to say the least :) Interesting. Like all of ours to a degree of course.
    I'm glad he has this outlet. It has given me insight, hope, laughter and feeds my curiosity.

  • @MsBettyRubble
    @MsBettyRubble 4 ปีที่แล้ว +31

    That works for most of the ppl I know. But for my evil sister, I'll just say I need to pee and leave to think about it. Not only is she evil and a bully, my parents support her in her evilness and physically aggressive behavior. I'm rarely in their company as a result and only see her at funerals.

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +21

      We have to give every relationship what it needs, and from what you've described, the best thing you can give that familial relationship is--DISTANCE--and it appears that's what you're doing.

    • @CMM726
      @CMM726 4 ปีที่แล้ว +8

      Yes those types are tough. All you can do is have boundaries

    • @MsBettyRubble
      @MsBettyRubble 4 ปีที่แล้ว +11

      @@CMM726 Yes, and it doesn't help that she's 8 yrs older and 9 inches taller than I am. I'm only 4'10". She has a PhD. I have an BA. In my parents eyes, she has more value because she seems smarter, is bigger and stronger than I could ever be. That's one reason why she can be mean to me. The other is that in my mothers eyes, I should have been a boy instead of a scrawny female. She used to tell me all the time how great my life would have been had I been a boy. My family is made up of such lovely people.

    • @MsBettyRubble
      @MsBettyRubble 4 ปีที่แล้ว +5

      @@TheWizardOfWords Exactly! And the distance has made a world of difference. Your videos are so helpful. They are comforting because they contain tools we can use to protect ourselves and gives hope for a better future.

    • @CMM726
      @CMM726 4 ปีที่แล้ว +9

      MsBettyR. That’s awful. Sounds like there’s a lot of dysfunction there. I also have toxic family members and all I can tell u is this. You can’t control what they think or do. You can only control how you react to it and interpret it for yourself. They may value your sister more, I don’t know. But it’s up to you to know your own value. Education levels aren’t everything an individual has to contribute to this world. It sounds like your sister may by book smart but has no emotional IQ and is lacking in core values. And while everyone wants their parents approval, in reality you don’t need it. The only person who’s approval you need is your own. You need to love you for you. Make peace with what your family thinks but don’t let it control you. Don’t ever let them make you feel less than. No one can make you feel inadequate without your consent. I have family who will tell me I’m a ghetto piece of garbage based on things I did when I was a 14 year old child and I’m 34. Despite having hi contract with any of these assholes for 16 years and moving on to accomplish a lot of good things in my life and never asking for anything from anyone. I just laugh at them. Because hurt people hurt people. I remind myself that they don’t do this based on me inadequacies, but they act this way due to their own ignorance, insecurities, and toxic pattern of behavior. Let the haters hate, even if they are blood. Because I got me!! I got me no matter what! And if someone doesn’t treat me right I don’t need them. I surround myself with positive people ajs believe me there aren’t many but the ones I do keep around are the realest. The only one who’s judgment matters is God.

  • @chimbob67
    @chimbob67 3 ปีที่แล้ว +1

    My biggest takeaway was how you said your superpower was that you could say anything that you had to say in a loving way. I want that to be my superpower too, so I'm claiming that as well. Thanks!

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว

      Yes--even when someone is saying something you don't want heard, you'd never say "shut up." You might say "Please stop talking about that." Sometimes just looking at someone and saying "please" gets the point across. Just a quick example.

  • @sofiacrespo4080
    @sofiacrespo4080 4 ปีที่แล้ว +3

    Effective beyond belief! Thank you.

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      Many thanks, Sofia, and please like and share, would you?
      Dan

  • @lizzi437
    @lizzi437 ปีที่แล้ว +1

    This really requires a person to be in touch with their feelings all the time. To be able to notice funky emotions and not let them rise to the point of snappy-ness is very important!

  • @chuggingigibytes3663
    @chuggingigibytes3663 4 ปีที่แล้ว +9

    The on-screen flashcards are such a great inclusion, thank you so much for adding them! It's pretty great to watch your channel evolve over the last few years (been watching for twoish years and your videos have helped immensely).

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว +2

      Chuggin I appreciate your sticking with me and believe me, there is much more to come. Please like and share!

  • @debrakelly1256
    @debrakelly1256 3 ปีที่แล้ว +2

    How is it that I'm just now finding your channel? You're amazing! Thank you for sharing your knowledge with us. This information is worth millions. New subscriber.

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว +1

      Hi Debra. Well maybe you were hanging out in all the wrong internet places. Anyway, I'm happy we finally found each other.

  • @lisaconner7609
    @lisaconner7609 4 ปีที่แล้ว +4

    thank you Dan , my mom also was raised by nuns, as I was but now I understand better why she is SOOOOO negative to and with me lol, you are a bright light in this dim world~

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      Many thanks, Lisa. Truth be told, I am a reflection of my mother. I tease her and use her in my videos because I love and understand her, as I believe she loves and understands me. Those nuns must have taught her SOMETHING worthwhile.

  • @Mushroom321-
    @Mushroom321- ปีที่แล้ว

    " Visual cues" are key. 🗝 thank you!!Dan !!

  • @hermanhelmich
    @hermanhelmich 4 ปีที่แล้ว +3

    Ever seen a dolphin swinging in a hammock... that’s me Dan.
    Great lessons again
    Thnx a lot

    • @TheWizardOfWords
      @TheWizardOfWords  4 ปีที่แล้ว

      No, I've never seen that Herman--but I'm getting the visual. And you're welcome for the lesson and I hope you stay tuned for many more.

  • @beninformato9040
    @beninformato9040 ปีที่แล้ว +1

    Great advice! - In so many cases silence speaks louder than words! I love the analogy between the synergy of when multiple medicines are combined in unison they work together more effectively than just alone! What a great teamwork building analogy!

  • @ileanamurias922
    @ileanamurias922 4 ปีที่แล้ว +18

    Shes a sadistic mistress....lol!!

  • @coffeebeforemascara
    @coffeebeforemascara ปีที่แล้ว +1

    Dan O'Connor looks up to the heavens and says "Thank you Mom, rest in peace.... someday" I died.... 20:49 I have been a subscriber for years Dan and this video that I have already watched 2 years ago apparently has come back around on my recommended videos so I thought sure let me watch it again. And it's like watching it all over brand new. I love it. I had no idea that you were an Irish twin! 😮 I must have missed that tidbit the 1st time around. That's the neat part about watching your videos more than once. You pick up some fine points you missed the 1st time around

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว +2

      Many thanks, CoffeeBeforeMascara. And btw, I'm still saying that "rest in peace . . . someday" and she still doesn't think it's funny :) :) :)

  • @syngen462
    @syngen462 ปีที่แล้ว

    Urgghh! I just cannot help exploding sometimes, not oten but I feel so awful about myself after I do. I am binge watching all your videos. Really appreciate your work because.

  • @jarrodhamilton5654
    @jarrodhamilton5654 ปีที่แล้ว

    This video has helped me more then the endless hours this past year that I have watching/reading self-help, relationship and emotional awareness videos by far..

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว +1

      Very gratified to hear that, Jarrod :). Thank you for writing.

    • @jarrodhamilton5654
      @jarrodhamilton5654 ปีที่แล้ว

      @@TheWizardOfWordsIt means a lot to get a reply from you man and with the whole world running on nothing but money I appreciate you lending such valuable advice out there just to help. Not everyone has the resources to seek professional help. I know I'm not the only one who appreciates this.

  • @mariaelizabeth2610
    @mariaelizabeth2610 3 ปีที่แล้ว +1

    Dan, let me tell you, your videos have changed my life!

  • @lisakukla459
    @lisakukla459 2 ปีที่แล้ว +1

    I'm absolutely thrilled about the flashcards, and not above laminating them and wearing them on a lanyard around my neck until they are seared into my brain and the tactics are second nature. 💪 I shall become a communication beast! Raar!

  • @JamesCappleman
    @JamesCappleman ปีที่แล้ว

    What I appreciate about you is your humor that helps me acknowledge the stressful situation, and then your ability to help me rise above it and respond in a manner that's respectful both to the other person and to myself. I am a Chicago City Council member and I've seen it all. That said, you have helped me immensely through the years.

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว

      Hi James: Do you remember John Eagan--worked under Daley (Richard J, of course--the one and only) as head of the Metropolitan Sanitary District--back in the day?? My father worked for Eagan as his assistant, and subsequently as a right-of-way nºegotiator. And his father was some muckitymuck in the IRS in Chicago--under Dan Connerty. And now you know why I feel qualified to comment on Irish people at the holiday dinner table :) :)

    • @JamesCappleman
      @JamesCappleman ปีที่แล้ว

      @@TheWizardOfWords I know John Eagan well (or perhaps his son) who's done a lot of work on affordable housing. It is hilarious when you speak about the holiday dinner table.... and now it all makes sense. And given I'm a Chicago politician, it probably makes sense why I need to hear your words of wisdom about dealing with people who get angry.

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว

      Small world, James! I'm guessing you know the son because the father would be well into his 90's by now. And I fully understand why a Chicago politician would be dealing with a few angry people now and then :) :). My father grew up in southside Chicago near 63rd and Pulaski--eventually moving to North Dakota with my mother. I moved to Chicago and lived there for a couple of years as a young adult. I have relatives in Wheaton, Downers Grove, Chicago proper and all over the place. I love Chicago and if I can help you deal with the outspoken multitude, James, I am very happy to do so!

  • @ritafong8587
    @ritafong8587 2 ปีที่แล้ว

    Love all your teachings. You are very blessed have a good mother!

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว

      Well SHE certainly thinks so. As a matter of fact, so do I. But don't tell her.

  • @samt2451
    @samt2451 2 ปีที่แล้ว +1

    Thank you for the wise and practical tips. I so value and appreciate your videos.

  • @paiged6120
    @paiged6120 ปีที่แล้ว

    You've got me. I'm addicted. I think this is my favorite video so far. Thanks for doing what you do

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว

      You are welcome, and please share these videos, Paige.

  • @sunnyflorida12
    @sunnyflorida12 ปีที่แล้ว

    Love you! Thank you so much for sharing all your wisdom with us! ❤😊

  • @dawnf2z1
    @dawnf2z1 ปีที่แล้ว

    Dan, I’ve not long found you and subscribed, but I do love you. I need you as a brother!

  • @flowstate8237
    @flowstate8237 3 ปีที่แล้ว +1

    Wow! I just stumbled on your content and I'm so glad I did! I'm hooked! I love the humour, your editing style and thumbnails!

  • @susanfuller6899
    @susanfuller6899 ปีที่แล้ว +1

    This is so helpful , interesting , entertaining and compassionate. Thankyou Dan you are a true dragon slayer

  • @helenquinn9444
    @helenquinn9444 2 ปีที่แล้ว

    Dan, you are the guardian angel of communication. I love what you do. Thank you so much. Keep shining.

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว +1

      That's a new title for me, Helen. You Irish are so EXTRAVAGANT in your praise. I love it.

    • @helenquinn9444
      @helenquinn9444 2 ปีที่แล้ว

      Good Morning Guardian Angel Dan, It is true you know. I am a Training Coordinator for a Domiciliary Care Agency. We need Telephone Conflict resolution training (we could do with workplace conflict training too) :) Is that something you could help us with please?

  • @Bob-jv2st
    @Bob-jv2st 11 หลายเดือนก่อน +1

    This guy rocks!!

  • @holguinjeanine
    @holguinjeanine 2 ปีที่แล้ว

    I am saving this gem for my walk tomorrow. I am not a victim, dag-nabbit....I'm growing and powerful and junk and don't need to react to people that don't love themselves, or others, enough to be kind. Thanks again :)

    • @TheWizardOfWords
      @TheWizardOfWords  2 ปีที่แล้ว

      You are most welcome, Jeanine. I'll enjoy our walk together, I'm sure.

  • @MsPriyaLal
    @MsPriyaLal ปีที่แล้ว

    I keep coming back to this video as a core principle even in the hardest communication situations.. I need more time and broken record together. are the basic core to get back to....

  • @Micheal1122
    @Micheal1122 ปีที่แล้ว +1

    This is great! I was having a horrible morning and stumbled upon another video he made about dealing with difficult people, now I’m watching this and it’s helping immensely. Thank you!

    • @TheWizardOfWords
      @TheWizardOfWords  ปีที่แล้ว +1

      Thank you for writing, Adrien. I am more than happy to help :)

    • @Micheal1122
      @Micheal1122 ปีที่แล้ว

      @@TheWizardOfWords No thank you sir, I made 110k that week. Now I’m watching your other videos as I left my new home tonight as I can’t stand my snobby neighbors or security, I just took my dog and went back home. You’re welcome to google me and have a your next video in a multi million dollar home, it would be a pleasure to meet you in person

  • @melaniesibayan6612
    @melaniesibayan6612 ปีที่แล้ว

    I'm glad I found this video of you. You are so engaging and entertaining. What you bring is so valuable and I'm a better person because of you. You slay!

  • @Luvnsummer
    @Luvnsummer ปีที่แล้ว

    So right on the " time frame" response!

  • @constancewilliams5120
    @constancewilliams5120 4 ปีที่แล้ว +1

    I love this guy. Universe sent!

  • @yeseniasplace
    @yeseniasplace 3 ปีที่แล้ว +1

    You are forever my genius!!!!! I loveeeeeeee what you share. Helpful. Been listening to you and applying for 4 years

    • @TheWizardOfWords
      @TheWizardOfWords  3 ปีที่แล้ว

      Many thanks for your reinforcing words, Yesenia.

    • @yeseniasplace
      @yeseniasplace 3 ปีที่แล้ว

      @@TheWizardOfWords You're welcome and thank you!

  • @danaf4688
    @danaf4688 ปีที่แล้ว

    Your advice is so good! Your videos helped me a lot ! Thank you

  • @queenbee7074
    @queenbee7074 2 ปีที่แล้ว

    You are the teacher we needed the most and lo and behold you are here🌟

  • @meitalz9501
    @meitalz9501 ปีที่แล้ว

    You are so wonderful on so many levels my friend. Thank you for sharing your wisdom. Much love

  • @JennWatson
    @JennWatson 3 ปีที่แล้ว +1

    The tools I learned today, thanks to you, will be used for the rest of my life and passed down to my grandchildren!
    I wish they taught this in schools!
    Brilliant!