How Do I Communicate With Greater Clarity, Confidence, and Credibility?
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- เผยแพร่เมื่อ 14 ธ.ค. 2024
- Thanks for revisiting our channel. In today's video, I will talk about how you communicate with greater clarity, confidence, and credibility. So let's find out this entire video and subscribe to our channel. Please subscribe 🙏 www.youtube.co...
Are you ready to take your communication skills to the next level? In this video, we delve deep into the essential aspects of effective communication: clarity, confidence, and credibility. Communication is more than just speaking words; it's about conveying your message with precision and impact. Whether you're presenting in a boardroom, conversing with colleagues, or speaking in public, mastering these skills is crucial for success in both personal and professional spheres.
Unlock the secrets to building credibility and establishing trust with your audience. Explore the power of authenticity, integrity, and emotional intelligence in fostering meaningful connections and driving positive outcomes. Whether you're a seasoned communicator looking to refine your skills or someone just starting on their journey, this video is packed with insights and inspiration to help you communicate with clarity, confidence, and credibility.
Join us as we explore practical tips, strategies, and techniques to help you communicate with greater clarity, confidence, and credibility. From refining your message to polishing your delivery, we cover everything you need to know to captivate your audience and leave a lasting impression.
Jayne Latz is an expert in communication skills. She is an executive communication coach and worked for over 25 years as a speech-language pathologist, college educator, professional speech trainer, and coach. In 2006 she founded Corporate Speech Solutions, LLC which specializes in advancing speech and communication skills for business professionals. She is the proud author of Communicate Up The Corporate Ladder, How To Succeed In Business With Clarity and Confidence.
You will learn:
1. How to develop vocal power
2. How to improve spoken clarity and improve pronunciation
3. How to deliver your message with greater impact using the strategic pause to reduce your rate of speech
We hope you enjoyed this video. Make sure that you click the "Like" button and also share this video with your friends and others who might also be interested in learning about this video.
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📲 Once you are done with this video and you want to learn more, call or email Jayne Latz, and let us help you find the right training program for you to achieve professional success!
Call us at (212) 308-7725.
👉Email at info@corporatespeechsolutions.com
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How Do I Communicate With Greater Clarity, Confidence, and Credibility?
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Great video! Here are my notes of her presentation.
1. Speak from the Diaphragm
-Drink water
2. Finish the end of the words
-practice by using number
-practice pronouncing multisyllabic words by reading newspapers like the New York Times
3. Use strategic pausing
-at a PERIOD: pause wait 1, 2, 3 seconds
-the way we highlight a word is to use pausing (and tonality)
4. No Ums
-No more than 2 speech fillers everyone 2 minutes (speech fillers are: Um, So, Like, You know, So, and Actually )
-Record yourself, notice your pattern of speech (most people say: I’m, UM, John Doe)
-Pause instead of using a filler word
5. Own your space (this part of the video was cut short, but the idea is to talk to everyone and not just one person)
6. On the phone
-Do not take cut shorts when giving out your phone number 0-0-9-7.)
-Do not use “oh’ for 0, use ZERO
Big Take Away:
HOW we say something matters TWICE as much compared to WHAT we say
Thanks
Brandon Johnston
Do one more thing sir !
Explain the big take away.
Thanks
Brandon Johnston this is fantastic! Thank you
Thanks a lot! You've already summed this amazing course!
Not only does she verbally communicate with clarity.
She communicates with positive emotion.
She communicates with calm visual physical movements.
She is definitely an expert at using the 5 senses to communicate.
Well done ❤
I know she’s amazing.
Totally! This lady is awesome!
Thanks so much ! 58 years old! My last job I completely lost my voice! My self-esteem! Working on rebuilding me again! Look forward to more videos and sharing your videos with others!
She’s so incredibly clear and comprehensible it’s as if she’s speaking in subtitles.
Dear Madam, as a person who wants to reach a better version of myself. I am trying to be better in every aspect of my life and my voice along with my presentation skill is a great contribution to it. Thank you for your knowledge, your free sharing, and your work. Wish all the best in 2023.
Important Clippings:
- People who use strong, powerful voices exude self-confidence and volume exudes confidence. It is all about vocal projection, not screaming. It all starts with the diaphragm; this is our power source. How do we make sound? (1) We bring this power up, and (2) moves our vocal cords.
- Exercise 1: Sit up tall, take a breath and breath in through your nose. Inhale for the count of 3 and exhale for the count of 5, through your nose. This is also step one of relaxation, just breathe.
Exercise 2: Take a breath in and count to 10 on your exhalation. Next to 15 and 20 seconds
- Tips when going for a presentation or an interview:
- Power up from the diaphragm
- Bring water, because:
1.Anxiety will give you cough, which will give you more anxiety
2.When somebody asks you a question. Pause and think.
- Exercise 3: Stand up, take a breath, and say A (capital letter A) as long as possible.
- For accent reduction, one very common error is that we tend to swallow the ends of words and swallowing entire syllables. Tedious drills are the building blocks that get you to your goal, to get to strong, confident communication. Use strategic pausing, to put emphasis on your message.
- When you speak your highlighter is your tone, it shows the vocal variety and the pausing. How we say something matters twice as much as what we say.
- Uhm, uh, like, you know, so, actually; these are filler words, any word which is not content rich and not adding. Not more than two in two minutes!
- To Do:
1.Record yourself
2.Notice your pattern
3.Anticipation
4.Use the power of the pause, don't use filler words
- Other tips:
1.Own your space. Numbers you want to chunk.
2.Don’t take shortcuts
3.Remember it is a global marketplace
4.Respect the listener
I learn by SEEING and DOING. She gives the opportunity to learn by seeing her do what she is telling us to do. She walks it right in front of me, so I can absorb it my way.
I cannot put into words how much gratitude I have that I found this presentation. I’m about a month in of consistent practice, drilling and being more mindful, and I have already noticed a *significant* difference.
You're so welcome! Please spread the word! We love new subscribers.
The first thing I noticed is, this is a face to face class, the vibes are different in the face to face. Now we have virtual classes which does not exude the same energy. Anyhow, love old school ways.
It’s my first time to listen to you and I didn’t realize how quickly this lesson ended. It was captivating almost putting me at the edge of the chair. Thank you for the power of the voice, clarity, confidence and also not to forget, the power of the pause! The awesomeness here could be cut with a knife. I loved that expression about the smile that could light up an entire city! Wow!
Thank you so much for your feedback. We truly appreciate your support in watching this video and we hope you visit our channel. We have more videos like this.
I can assert this class is so valuable in that she gave lesson to students with great clarity and help people who are from non-native English countries to understand that everybody makes mistakes! So don’t be nervous and don’t feel guilty!
Thank you Dave for your feedback! If you haven't already, visit our website where you'll be able to find more resources that can help you develop your communication skills!
Here's the link: www.corporatespeechsolutions.com/
Ma'am your voice is very clear and powerful. I love to hear you. Its God's gift. You have a good fortune to get this kind of voice.
I really would like that other people that are learning English as a second language would have seen this video because it will makes them realize that they don't need to copy how a native speaker talks or about their bad habits at speaking, what we need to do is learn English the best way possible.
I'm watching this because I've been leading the safety topic at my job for our morning meeting on the dock. Instead of reading from the paperwork I'm handed I deviate from it and freestyle. I'm an amazing speaker and I already do everything mentioned that she speaks about. I speak with Clarity, I speak with my voice projected properly and look everyone in the eyes as well as keeping everyone's attention
That's fantastic! I hope all the best for your career success.
Visit my website if you would like to learn more ways to develop your communication skills. corporatespeechsolutions.com/
This woman is adorable. She gets out a lot of really good info, as well. I know some people might think her presentation is a bit too Elementary School Teacher-ish, but she is charming and looks so great in that dress.
Its so theres no excuse to get lost . its art .
This is great teaching. The best training I ever got was it being elementary. As adults we lose sight of that
I agree she's an excellent teacher I learned so much
Adorable is not the correct adjective. I agree that she delivers a fantastic presentation with authority. She looks great but she is not adorable.
@@angelicahall583 It is not a matter of grammar or diction, Angelica. It is not your place to tell me what words to use to describe how Jayne makes me feel in that video. I stand by adorable...Have a nice day!
Wow so now this class is free on TH-cam!! 15 years a go I had to pay $1000 dollars for a DVD videos to learn English and this lady is one of the teachers
Hi Marcus, I am glad you value the free videos. I however never charged $1000 for any DVD. Never.
I can’t really say anything in English but I understood like 95% of her speech.🙋🏻♂️ I like her so much.
How is your english now
@ isn’t that bad. 😅
Like i was waiting whole my life to listen to this beautiful teacher.
Jesus she is so most beautiful..
She speak by clarity and I understand everything..
Normaly i have difficult to understand when People speak fast..
But she is so clear in her clarity.
Thank you❤❤❤❤❤
She speaks clear English language.. She helps us to practice our language skill listening. Thank you..
You are an exact model of Clarity, Confidence, and Credibility. It's very visionizing and practical. After watching it, I will never forget it.
Thank you so much for your kind words! I hope you have the chance to visit our channel. We have more training videos like this.
I’m so glad I came across this video. I’ve been struggling with my speech. It’ feels like every other sentence that no one gets me!
The way you speak makes it effortlessly easy to follow through. I didn't have to replay a sentence in my head.
Thanks Jayne.
I appreciate the feedback! If you haven't done so already, visit my channel to find more videos to help you improve your communication skills.
I used to sit in such classes, can't believe how far I've come.
Aboustley
For some strange reason TH-cam/Google is improving it's algorithm in recent months, resulting in earlier videos like this getting newer views. This is great as such useful videos will finally have their proper exposure now that mobile viewing is so dominant.
I appreciate the professional interactive tone of this wonderful platform. There is more than enough of capabilities to take home from conversation.
Go to my website www.corporatespeechsolutions.com/ to attend our virtual events if you like this workshop.
Yes I agree with her about all, the major thing in communication is about emotion and movements that you make in front of people!
Thank you very much, Ms Latz, for all the tips. As a non-native English speaker, I need them more than anybody else, and I would bring them into my practice.
Be sure to join my free masterclass on February 13th at 12 pm EST!
In fact, I came here to learn English and realized that I needed more than that
The teacher is amazing
I am glad people are still teaching diction amd clarity. So many people slur their words and expect to be understood.
I’m so glad I found this. As a business management student and someone with an accent. This is a very important and necessary skill. Thank you.
Glad it was helpful!
@@TheCommunicationTrainer I am collecter and how can I ask them politely to speak clearly when they swallewed words/numbers?
Since English is my second language I really like this communication training .Thank you very much.I wish all my teacher could learn these communication skills. I had too much struggles and challenges for understanding what the instructors tell us in classroom. I work at the pharmacy now and I need the communication skills to communicate clearly with our patients and my coworkers.
🙏💕
The best tip I got from this is to slow down my speech, so I have more time to enunciate and that I give people more time to take in what I say.
When you master the strategic pause you will be amazed at the change in your delivery! Good luck.
If you are watching 2024 you will be a good
Here i am
Smash! 😅😂😊❤
!😉
😊
Я тоже 🎉🎉
Thank you Jayne. After this exercise I enjoyed the way I spoke. It is an accomplishment that I have wanted in a very long time! I want to be a well spoken lady
Same here 😊
Keep practicing.
@@TheCommunicationTrainer thanks for your teaching am in Africa and practicing your guidance
What a pleasure to listening to her. So engaging!!
Your speech is very clear and understandable even for non native English speakers. You don t swallow words and don t use too much phrasal verbs, like do typical Americans) Thank you so much for you clear speech !! You don t participate in competition "who can pronounce more words per 1 minute, magpie or me?" and it s right way!!
I have been struggling with American English pronunciation from the very beginning I started to study English as a second language many years ago. Sometimes despite the hundred hours studying with teachers, I told meant people, (people who don't tolerate accent) it looks like you have listening accent issues. I found that people who have never travel out America they don't do any effort to try to understand other who doesn't speak English like them. Of course, I know is my pronunciation..... Mrs. Latz has a different approach, physical + logical techniques presented in a clear way, in addition, I love her charisma and passion, she has the unique ability to keep you awake despite the subject.
Ismario Useche
Agree...
I keep listening to you. You're voice is clear.
Thank you for doing this! I teach simultaneous interpretation skills on line on the side; I teach English public speaking and pronunciation correction to corporate students; I teach Japanese speaking ability to Scottish young man on line. All volunteer work based on my linguist skills but aimed higher level without realizing your professional method is probably much more effective!
Thank you! :) I'm glad it helped!
You are awesome!
This training is awesome. I believe this can benefit me alot because as a public speaker and aspiring coach, the art of communication is so important. Im always looking to get better.
Thank you for your feedback! We have many more communication videos on our channel. If you have any questions about our videos or services, feel free to email me at info@corporatespeechsolutions.com Also, don't forget to visit our website for more resources on our online trainings. www.corporatespeechsolutions.com/
What a powerful speaker this Professional Speaker! I have just learned more from her in just a few examples she provided in this session. Thank you.
Wonderful!
I'm sorry could you repeat what you just said?
I’ve always been told that I’m softly spoken and assumed it was a compliment lol 😆
I think context is important. If you're giving a presentation being soft spoken might not be the best, especially if you're in corporate. But talking to people in general it can be very comforting hearing someone being soft spoken.
And for the dating space I don't think I'd be wrong to assume most men would prefer a women more soft spoken than someone who's speaking in a powerful tone. Not to say its inherently bad, it goes back to the comforting feeling, it's preferable.
@@Prodigy_Il Above comment is spot on. Context/profession play a big role. For instance a pediatric doctor may not want to use the same tone as business professional presenting a slide deck to board members.
I've been told that... By people that had an occasion they wanted me to speak up, though usually they want to talk over me.
Another time I heard that in reference to me was because they were surprised that I showed humility compared to being my boisterous self... 😅
😀
Yes me too
very smart lady , it is beautiful to see intelligence has so much variations
It’s so simple and clear to learn what is communicated here. Excellent teacher! God bless you!
Thank you! 😃
I really liked her speech as she spoke clear and straight to the point gave us real and practical examples. Thank you so much!
Thank you Rosita! Feel free to comment below if you have any questions. Don't forget to visit my channel for more videos like this. ☺️
Yes to the power of the pause! I often say and model this in my virtual presentations and training classes. This is an awesome presentation! As an author, speaker and trainer there are so many reminders of ToastMasters and new information! So many "aha" moments. I am looking forward to upping my communication skill set and teaching others as well♥️♥️♥️♥️! Thank you for this video and resources you have provided to positively impact our communication skills!
Glad you like this video Mia! If you haven't already, download my free ebook, "Communicate with Clarity." Click on this link for the download: www.corporatespeechsolutions.com/resources-communicate-with-clarity/
You are such a master in eloquence I wished that Canadians spoke like you beautifully.
Great tactics and techniques about real communication. I admire them even your slow way of speaking is amazing and understandable. You make me energized to speak confidently and do my daily sprint in whatever situation created to speak or to use my communication tools. I LIKE TOP BE A GREAT COMMUNICATOR..
Thank you for your feedback. On the flip side, reading your passion to become a top communicator is also energizing me to produce great content that can guide you on your journey. If you haven't already visit my channel, where I have lots of videos that can help you become a great communicator. Also, if you have questions, feel free to comment down below or email me at info@corporatespeechsolutions.com. Take care!
A very valuable presentation, am sure to listen multiple times and sure to improve my communication effectiveness, loved your clarity and simplicity
Glad it was helpful!
You are amazing! Thanks for your generosity.
Thank you for watching! Don't forget to subscribe to the channel for more videos!
This is a great video Jayne. I love it.
My goodness, I did not know how to breath properly... This did not help me only in communication. Its helping me in general, thanks
This really is a compliment.
I am sure I watched her on SNL years ago!
All teachers and professors have to undergo this type of lecture multiple times.
some are definitely good and conveying their point, while some are terrible.
I agree 💯
I really enjoyed your talk. Wow, you blew my mind. As a non-native speaker, I have always tried to copy the linkers and filler words. You made me realize I need to learn the best English possible instead of copying the native ones and their bad habits just to sound like them.
Thank you so much for watching! On our channel we have lots of videos that help non-native English speakers gain the communication skills to speak with confidence and clarity!
If everyone speaks the same way you did in this video, I would never be worried about my English listening test :). Very insightful video, thank you!
Thank you! 😃
I needed this method badly,
I was struggling with my confidence to communicating. Thank you so much , Ma'am.
@Shayna. I am glad that this video was helpful for you. If you haven't already, visit and subscribe to my channel. I post more videos that can help you improve certain areas of your communication to gain the confidence you need. Take care!
where are you from ❤❤
I’m so impressed for this lesson. I got a lot of takeaways and for sure will help me to improve my shortcomings in communication skills
I'm so glad this video helped you with developing your communication skills. Definitely, go to my website to find more resources that can help you further your development. www.corporatespeechsolutions.com/
Incredibly informative and presented most professionally.
Thank you!
She is for the people.
I started loving this quarantine when I find videos like this. THANKS so much
Glad you enjoy it!
Thank you so much for this content! I just realized how much I swallowed my words when I speak. Thanks again! I'm going to practice to speak with more clarity
That's wonderful! Consistency is the key to mastering any skill! 😀
I wish this wonderful lady was my teacher in high school. Love her style of teaching
Your presentation exceeded my expectations! I learned strategies that I know will advance my ability to communicate better!
Thank you!
the best communication training session on you tube I have ever found..
Such a good teacher,thank you .
I appreciate your comment!
Thank you,I enjoyed your presentation, and you are rocking that dress!
It's incredible. I was glued to the screen throughout the session. Indeed an amazing way of you say!
Very interesting English course thanks Mrs Jame LATZ, I learned a lot
This presentation was very helpful and I was able to recognize some of my short comings. Would surely practice the skills of tone, vocal variety and pause. Understanding that power is very important in sending a message. Great presentation.
Glad it was helpful!
I love how your voice is so much clear, Thanks!
When you have enough deeply the knowledge in every fields, that makes you confident in every situations.
Good presentation
Thank you for the lesson. I admire the way you communicate and present yourself, very clear and confident.
Thank you for your feedback! I am glad that you like this video. If you haven't already, visit my channel where you will be able to find more videos that can help you develop your communication skills and be able to speak with impact everyday!
Thank you for this video. I was able to grasp a lot of pointers to effectively communicate powerfully in training since that's my main task to bring virtual presentations. I am going to practice reducing those filler words. and strategically pause.
Practice is key! Good luck!
Ummm I like the confidence shown during introduction.. whoah!!! Jayne you have me.. me..me...
AUM chanting is very helpful! Revibration happens below your navel when you pronounce sound 'A', where the rib cage meets when you pronounce sound "U" and in the pit of the throat when you pronounce "M" sound. These are universal sounds and will help to maintain mental and body health , along with
energy body.
You speak English so clearly! I would have learnt speaking English much faster if I listened more people like you.
Thank you! Keep watching and practicing! :)
The drills are perfect for the vocabulary(ies) of higher learning, and even better as a "parroting game" with one or more to tandem with ☺
You are a great teacher.
I really want to hug you. Love you ma'am
Speaking from diaphragm, wow!! I never knew this, Thank you Jayne Latz
What a professional trainer! Thanks.
My problem the vocabulary does not come into my mind when needed.
That's fluency. You need to practise the language more.
Reading a lot helps you sharpen your mind. That has been my experience. Read well written books, articles and such.
Also, thinking in complete sentences in my head helped me a lot. Practice practice practice lol
Start reading as much as possible.
Same is my problem.
same problem to me too. it seems like my head is full of stuff and words can't just get through its way . writing in English is ok for me. but when it come to speaking, I just couldn't find the word, in fact my head and my mind just blank out. I had been depressed quite a few times since it is really giving me hard time in the work. social anxiety, new culture, new language, being shy, low self esteem everything. I came home feel sad, ashame and don't even dare to look at myself at the mirror because of all the awarkness that I make in work.i can't stay on the positive side. kind of like I m in constant low energy mode and don't want to communicate with anyone at work which make things even worse.
hopefully everything going to turn out well. Universe please help me find my way.
People do say I sound annoying on phone. Even with one-on-one conversations, have been asked to repeat myself or they tell me to "speak up".
So I'll be trying all these exercise,😊
Thanks!
Keep up the practice!
Very helpful for me , Your speed of speaking is suitable for me to understand, thank you for teaching . Keep it up!
Im Brasilian and i was searching for teachers english, and i found her video hahhaa, and she speaks very good, clarity, and i can understand her. This sounds good for me because im feeling like i know right now the english lenguage, because i understand her. Haha amazing. Im jubilous.
this realy encouraging will always watch these videos
Wow, I was kinda mesmerized, you really master it. Thank you!
Glad you like this video! What is your favorite part of this video?
Here are the notes-
Clarity, Confidence, and Credibility
Clarity- There are many times when we have to ask people what’d they just say, when we ask them again and again both ends will start to get frustrated, isn’t it?
Have you ever asked someone to repeat something they’ve just said?
How many times?
2 times, 3 times?
It’s not enough to be just ‘not’ nervous on the stage, it’s important to be ‘confident’ on the stage as well.
People with confidence and with greater command over their voice exude confidence.
Practical Activities-
1. Inhale for 3 seconds and exhale for 5 seconds. This will help you with your nerves and helps you relax.
2. Take a deep breath and count to 10, this will help you use your breathing projection.
3. Take a deep breath and count to 20.
4. Take a deep breath and say ‘aaaa…’ for as long as you can.
Some people think that native speakers don’t have any speaking issues, actually, most of the problems that non-native speakers suffer from are also found in native speakers.
Don’t swallow the words! Most of the words only differ in the way they end if you swallow the ending, the meaning may completely be different.
Give an example of speaking your mobile number.
It’s when you speak the building blocks you will get to speak a perfect speech.
Rice Rise
Cab Can
Sat Sad
Wig Wick
Mad Mat
If you want your message to have power, to have visualization, realize the power of the pause.
It’s not difficult to get the concept but to practice.
Pause-
When we’re reading, we have the luxury to stop and read again, but what about when we’re speaking?
So, use 3 different varieties of pauses- 1 Second pauses to make an impact, 2 seconds is a little bit more dramatic, 3 seconds always after a period.
“HOW we say something matters twice as much as WHAT we say.”
Try and use the least fillers.
No Ums -No more than 2 speech fillers everyone 2 minutes (speech fillers are: Um, So, Like, You know, so, and Actually)
-Record yourself, notice your pattern of speech (most people say: I’m, UM, John Doe)
-Pause instead of using a filler word
Here are 4-steps to help you eliminate the usage of filler words.
1. Record yourself. Practice. This will help you understand where at all the spots you’re using maximum fillers, is it just at the beginning or in the middle as well?
2. Variety. Is it just ‘ums’ or you’re using a variety? Um, so, like, you know, and actually)
3. Anticipate. Watch your video where all you were using fillers and then anticipate while recording again.
4. Power of the pause. Now that you know where you’re using filler words, use the 3-type of pauses to avoid fillers. Just pause instead of using filler words.
Non-verbal
Non-verbal is crucial, own your body, own your space.
On the Telephone
Be respectful to non-native speakers, don’t take any shortcuts, be slow while you’re sharing any number, and don’t use ‘oh’ as a substitute for zero. Also, don’t say 29-hundred for 2900, it confuses a lot of people.
Thanks for this!!
Jayne is offering a live virtual workshop on June 9th you'll love it! Check it out! www.corporatespeechsolutions.com/2021/05/05/non-verbal-communication/
Thank you, this helps me speak confidently.
She speaks with such C L A R I T Y.
thank her i learned how to communicate correctly and clear , i will be thankful.
Great lesson. Practicing this will transform me into an awesome speaker. Thank you, JL.
Hearty thanks for this class...as a sales professional I am benefiting lot from this..
That's amazing! Here's a video that can help you in your career. th-cam.com/video/wP1aokCUneY/w-d-xo.html
I love this video. I think you're a greater speaker! Your comfort on camera is impressive...Less than 60 seconds after autoplay brought me here I subscribed :)
Me too
I love you too
Crystal Singh Marketing
Definitely the best 36 mins I have spent on TH-cam:) a lot of takeaways I have learnt from this video and now i know how to start practising my speech skills
Glad you love this video. What are some of your biggest takeaways from this video?
I was able to control my filler words by joining my local Toastmasters club. This was the best decision of my life.
Jayne, I deeply appreciate your way of explaining the subject and I much much benefit from your lecture
Splendid!!! What a lively presentation with appropriate context!!! Pointed out the common mistakes made and providing the solution for the same is amazing. You are the real master and command over corporate communications. Great presentation on communication. Your good work continues forever👍👏👏👏
Thank you for that lovely feedback. Wishing you great success!
This message is very inspirational this has inspire me so much.
I'm glad you like this video! Visit our channel for more content just like this. Feel free to reach out if you have any questions.