Your company Bikesonline sold me a bike with defective wheels and is making me wait over 3 months for new replacements then I have to go to pay my bike shop to rebuild everything with a promise that Bikesonline will reimburse me. Your operation needs help! Your warranty person did everything to deny my claim until I threatened to call Polygon myself. I have bought three new bikes from you this year for over $5,000 and feel like I've been dumped on. All I want is for my brand new bike to work now, not months from now. My declining confidence and past regard for Bikesonline has reached a new low.
Very little represented in Europe and the availability of bikes is very little or none. I looked at road bikes sd7-8 impossible to buy. I sent inquiries to your suppliers, some did not even respond to my inquiries. I do not know what the policy is and if it is even possible to order from another country, considering that I am in Croatia, and it is not in our offers.
Can someone explain this to me like I'm 5. What's the advantage? Why would I need this?
Hi I’m not sure if you sell Polygon T6 bike frames? If you do it would be something I would buy!
Nice
Your company Bikesonline sold me a bike with defective wheels and is making me wait over 3 months for new replacements then I have to go to pay my bike shop to rebuild everything with a promise that Bikesonline will reimburse me. Your operation needs help! Your warranty person did everything to deny my claim until I threatened to call Polygon myself. I have bought three new bikes from you this year for over $5,000 and feel like I've been dumped on. All I want is for my brand new bike to work now, not months from now. My declining confidence and past regard for Bikesonline has reached a new low.
Thanks for posting this message. I was planning to buy from them, but if customer service is so poor I will buy a Canyon probably. Thanks!
Very little represented in Europe and the availability of bikes is very little or none. I looked at road bikes sd7-8 impossible to buy. I sent inquiries to your suppliers, some did not even respond to my inquiries. I do not know what the policy is and if it is even possible to order from another country, considering that I am in Croatia, and it is not in our offers.