Legend hands down one of the best tutorials I have seen worked perfectly. I was in the middle of editing something and got a bit scared for a sec, great vid man
Was literally thinking about taking my newly bought laptop with is issues back to Walmart UNTIL I seen this video sooo happy I did It seems to work only for a while then it stops until I do the procedure again
Thank ya! Oh man, thought my computer was broken, I was almost getting prepared for my funeral, thought my parents would kill me! Thanks mate! You have a new subscriber from Australia
Thanks a lot bro !!!! I am so happy !!!! I can't express my feeling !!!! I was gonna buy a new mouse for my laptop but now it is working properly !!!! My God give you blessing and lots of Subs !!!! 🥰
For a moment my chromebook dident turn back on but now it worked, thank you for this video! It really helped me from thinking i broke my school chromebook
THANK YOU SO MUCH FOR THE VIDEO, FOR THE FIRST TIME IN MONTHS IM BACK IN ACTION ON MY LAPTOP, THE COMPANY TOLD ME I HAD TO PAY THEM TO HELP ME FIX IT AND IM JUST SUPER AMAZED THAT IT WORKED!!!, THANK YOU AGAIN, YOUR THE BEST!!
Thanks for this video. I almost was ready to buy another chrome book. I tried everything to get this touchpad to work and nothing worked except your hard restart!
It will reboot the device, and it will sign you out of your profiles, but it should not delete anything within your profiles unless your Chromebook is owned by a school and they have it set to do that.
Hi I have a few questions, my pad does work but it doesn’t show my mouse is that what this is? Will this erase anything? This is a school chrome book so should I wait for my teacher to do it?
Yes this is exactly your problem and the fix in the video should resolve it, it will not erase any data as all of your data should be backed up on your Google Drive, Google does state that it may erase downloads, but I have never had that happen.
this actually worked thank you so much my touchpad hasnt working so i had to use my brother's mouse form his monitor so i decide to look what what to do to fix the touchpad of my chromebook and this actually worked i dont have to use my brothers monitor mouse anymore also sorry if this makes no sense
if this still doesn't work for you guys another thing you can do is tap the chromebook trackpad 10 times at a modest pace and then just power it off and power it on (no need to hold refresh) and the mouse should reappear 👍🙏
@Will - nope, it should not delete anything, you probably do have some files in your local downloads that you might want to back up eventually just in case your school does decide to wipe your Chromebook clean. Hopefully this issue fixes your problem, let me know and good luck 🤞
Is this 'hard reset' the same as 'powerwash' ? Because if it IS, you then wind up having lost downloads if not backed up with a flashdrive, and all your 'extensions' like Ad Blocker will be deleted, plus most your bookmarks/forums/TH-cam, et al will require re-signing up to which is a right bummer if you've forgotten your passwords and/or user name for each of them.. Please, MTS, clarify if the two, 'hard reset' and 'powerwash' are one in the same or not...
😂 Good Job! Sounds like you possibly had a cable loose inside the Chromebook, flexing the frame can cause it to slip out. Did you end up taking it apart to fix it? The fix in the video resets software related issues or if you accidentally shocked it with static electricity. Either way hold on to the fix from my video as it may come in handy in the future 😎
Technically yes, you will have a curser on your Chromebook again, but it will not make the trackpad function you will have to use the mouse all permanently. 👍🏻
Nope it does not reset your Chromebook or format it or remove everything, it only resets the connection between your trackpad and the chrome book and touchscreen. Hope that helps 😉
I tried this but it doesn't work. sadly i just got this laptop and s couple days later the mouse pad stopped working. If you know how to fix this i would greatly appreciate it if you informed me.
The one in the video is a Dell 5190 2 in 1 and there is a thin ribbon that connects the track pad to the system board inside. If you own the device then you can find a video that shows you how to reattach it. However if a school owns it then I would have them repair it. The ribbon could be simply disconnected, which would be an easy fix, however it could also be damaged or trackpad itself could be damaged. You would know until you or a repair person opened it up.
If the Chromebook does not reboot during this fix, then your power button may have some problems. Can you press and hold the power button and the device shuts off?
If the cursor isn’t there even after a reboot then the trackpad is most likely disconnected or damaged and you should turn it into a repair service if possible. You can always plug in a USB mouse and that should at least give you the ability to use your cursor again. If not and you have a touchscreen device, it may be your touchscreen that has the issue and not the trackpad.
@@MobileTekServices yes I’m testing with my other plug in mouse and my cursor is back is there a way I can manually reconnect my trackpad it seems like a hassle to get it repaired
Depending on your model Chromebook, the thin ribbon, which is the cable connecting the track pad, may have come loose and if that is the case, you want to re-insert it and then tape the connection together. Every Chromebook is different if you end up taking it apart so you need to figure out which Chromebook model you have first, and then I can help you find a repair video. However, the trackpad could be broken, that is a possibility as well.
My Issue: I got chrome os flex and the cursor appears on windows but not on flex, i want it to work... im currently using a usb mouse but i hate it... please help me
Legend hands down one of the best tutorials I have seen worked perfectly. I was in the middle of editing something and got a bit scared for a sec, great vid man
Wow! Thanks 😊 Glad that worked for you!
THANK YOU SO MUCH, I THOUGHT I BROKE MY SCHOOL’S CHROMEBOOK
Yup, I broke mine lol
Ongg frr i was so scaredd 😭😭😭✋🏾
I thought i was the only one 💀
HELLP ITS STILL DOESNT WORKKKK
@vlone sorry to hear that, if you have followed the steps your trackpad may be broken 😞
BRO THIS HELPED ALOT I WAS SWEATING I THOUGHT MY PARENTS WILL KILL ME
TThank you so much I was doing homework and schoolwork and it wasn’t working so I will check
Was literally thinking about taking my newly bought laptop with is issues back to Walmart UNTIL I seen this video sooo happy I did
It seems to work only for a while then it stops until I do the procedure again
Glad I saved you a trip! 😎
Thank ya! Oh man, thought my computer was broken, I was almost getting prepared for my funeral, thought my parents would kill me! Thanks mate! You have a new subscriber from Australia
Thanks for the sub! Glad I was able to help you out!
Thanks a lot bro !!!! I am so happy !!!! I can't express my feeling !!!!
I was gonna buy a new mouse for my laptop but now it is working properly !!!!
My God give you blessing and lots of Subs !!!! 🥰
Thanks - glad that helped you out!
How come mine won’t reset??
I tried this step multiple times and my mouse isn’t working still sir
For a moment my chromebook dident turn back on but now it worked, thank you for this video! It really helped me from thinking i broke my school chromebook
Omg it worked! Thank you so much you saved me from my mom getting mad at me
You totally saved me i went in full panick mode because i start working in a hour. Thank you.
Finally someone that knows what to do
THANK YOU SO MUCH FOR THE VIDEO, FOR THE FIRST TIME IN MONTHS IM BACK IN ACTION ON MY LAPTOP, THE COMPANY TOLD ME I HAD TO PAY THEM TO HELP ME FIX IT AND IM JUST SUPER AMAZED THAT IT WORKED!!!, THANK YOU AGAIN, YOUR THE BEST!!
Thanks so much, I can finally finish my assignments.
Glad that fixed your issue! 😎
Thank you so much that really saved me,I thought I was screwed and would have to take a zero.
@Adrian Rangel - Glad that worked out for you 😉
UR A LIVESAVER DUDE KEEP IT UP
your a legend my mouse stopped for some reason and then BAM I saw your video I did the steps I moved my mouse and IT WORKED THANK YOU
Thanks! Glad this worked for you! 😎
How long do you hold the refresh and tap the power button? I'm not getting it to come back on when I try it
The same here. Any ideas how to solve this. I press and hołd refresh button, then tap power button but it's just causing normal power on.
Thank you so much, it worked! I’m not very savvy with computers. Your directions were super clear.
Thanks for this video. I almost was ready to buy another chrome book. I tried everything to get this touchpad to work and nothing worked except your hard restart!
You are good. Really good. Thanks for the verbal and visual instructions.
Thank you, thank you, thank you! My touchpad and Touchscreen were both not working so I thought I was dead. Thank you so much! 😊
Thanks!!! I'll be crazy looking for that thing!!!!
I didn’t realize I could just reset and turn it off thanks mate it helped
Glad that helped
thank you so much!!! my school chrome book touchpad stopped working and I did the reset and it worked THANK YOUUU!!
Glad it helped!
Thank you so much. I thought my computer was broken.
Glad I could help you out Maria - Thanks!
THANK YOU SO MUCH I REALLY THOUGHT THAT I BROKE MY SCHOOL COMPUTER TY IT WORKS
Glad I could help
Well. Thank you sir! I don’t know what I did to my touch pad but this just got it working again. 😊
Thank you, thank you, THANK YOU ! I found your fix works, after about 4 hours of searching and trying everything else.
I don't have a refresher button
Wait if u reset ur chromebook will it sign out of ur profiles???
It will reboot the device, and it will sign you out of your profiles, but it should not delete anything within your profiles unless your Chromebook is owned by a school and they have it set to do that.
Ok thank u sm!!!
Glad u responded so quickly
It took a few tries, but it worked. Thank you 😊
Yep, that’s a thing, it really depends on which Chromebook you use, but I’m glad that worked for you.
Thanks first time that a tutorial ever worked on me🥹🥹
my chromebook keep on opening tabs by themselves and every time it happen i see some stuff like this ]y
Chromebook returns are tomorrow for my school I was panicking LOL good thing it worked
Glad that worked out for you!
Very Very Very thanks to you now my chromebook is working
Glad I could help you out 😎
Thanks this helped alliveate my frustration with my Chromebook.
Thank you I really thought I mess up my school chrome book
glad that worked!!
Hi I have a few questions, my pad does work but it doesn’t show my mouse is that what this is? Will this erase anything? This is a school chrome book so should I wait for my teacher to do it?
Yes this is exactly your problem and the fix in the video should resolve it, it will not erase any data as all of your data should be backed up on your Google Drive, Google does state that it may erase downloads, but I have never had that happen.
@@MobileTekServices ok thanks so much I have anxiety so I always have a panick attack when something bad happens
No worries - glad we could help
Thanks dude I thought I was gonna fail but you save me thanks.
Glad I could help you out.
Great great thanks, you briefing in clear steps, and the keyboard and touchpad of my Chromebook start working now.
Omg thank you so much I almost cried I thought I broke my chrome book
Glad this worked out for you 😎
Thanks it worked even the tech guy at my school thought it was damaged but I did this and it worked 🙌🏾
That’s great to hear, feel free to forward the video on to him, it may help some of your fellow students out! 😎
Thanks for all the help man this made me very emotinal and it made my day thanks man i love you
@LoGzZ - 😎 Glad it helped you out! - Thanks for watching
thanks alot
i was worried for a while there
this was so helpful
Glad I could help you out!😎
Worked!! even the IT guys couldn#'t do it but you have save me!!
Thank you very much. That fixed the mouse and touch pad commands not working.
Glad that worked for you, be sure to write that fix down, it may happen again - Thanks!😎
@@MobileTekServices thanks! Just created a word document for Chromebook fixes. Hope this is the only entry I need to put in it.😊
this actually worked thank you so much my touchpad hasnt working so i had to use my brother's mouse form his monitor so i decide to look what what to do to fix the touchpad of my chromebook and this actually worked i dont have to use my brothers monitor mouse anymore also sorry if this makes no sense
No worries, glad it worked for you
When im charging the chromebook, the cursor starts lagging a lot, when I remove the charger it works normally, any idea what it could be?
Thank you so much I thought I need it to buy another one 🙏
I tried everything and this worked thank you so much i was about to buy a new one
No problem 👍
Hey I'm still having some trouble my mouse still isn't showing up is there something else I can do
if this still doesn't work for you guys another thing you can do is tap the chromebook trackpad 10 times at a modest pace and then just power it off and power it on (no need to hold refresh) and the mouse should reappear 👍🙏
Hi! I have a school chromebook and I have this issue, will it delete anything if I do this?
@Will - nope, it should not delete anything, you probably do have some files in your local downloads that you might want to back up eventually just in case your school does decide to wipe your Chromebook clean. Hopefully this issue fixes your problem, let me know and good luck 🤞
Is this 'hard reset' the same as 'powerwash' ? Because if it IS, you then wind up having lost downloads if not backed up with a flashdrive, and all your 'extensions' like Ad Blocker will be deleted, plus most your bookmarks/forums/TH-cam, et al will require re-signing up to which is a right bummer if you've forgotten your passwords and/or user name for each of them..
Please, MTS, clarify if the two, 'hard reset' and 'powerwash' are one in the same or not...
Uhmmm i have a chrome book that you turn around and it will be like a iPad it work but every time I flip my chrome book it does the glich agian
School chrome book
What is the glitch, does the screen glitch? If so show it to your tech person and they will fix it.
@@MobileTekServices ok
THANKS ! This resolved my issue !
Glad I could help you out! 😎
Didn’t work but out of frustration forcefully pushed it and fixed it thanks for accidentally setting me up for these fortunate events lol
😂 Good Job! Sounds like you possibly had a cable loose inside the Chromebook, flexing the frame can cause it to slip out. Did you end up taking it apart to fix it? The fix in the video resets software related issues or if you accidentally shocked it with static electricity. Either way hold on to the fix from my video as it may come in handy in the future 😎
@@MobileTekServices lol no I just pushed the trackpad really really hard and yeah might have been loosewires 😂
I guess that works too, congratulations!🎈
Thanks, It worked on acer 311 chromebook
You saved me i have psat tomorrow god bless youu
TYSM I WAS LITERALLY FINNA SLAM THIS CHROMEBOOK but ur vid helped me sm tysm ur a life saver ❤❤❤🎉
thank you i thought its click bit but it really worked ty.
Will buying a mouse resolve this issue?
Technically yes, you will have a curser on your Chromebook again, but it will not make the trackpad function you will have to use the mouse all permanently. 👍🏻
Thank you! Thought I was screwed!
It worked! Thank you mister!
No problem, glad that helped you out! 😎
does it format everything /remove everything !!?? like reset your chrome book or what ??
Nope it does not reset your Chromebook or format it or remove everything, it only resets the connection between your trackpad and the chrome book and touchscreen. Hope that helps 😉
The best and most knowledgeable video after going through several non-helpful videos. Mhy mouse is back, but it carries a circle around the mouse lol.
This was so helpful! Thank you 💓
Glad I could help you out! 😎
very helpful video and fixed my problem in just 10 seconds
My mousepad was not working and my touchscreen was starting to fail but this fixed it on the first attempt!
Will this delete the current users data ?
Fixed my problem! Thank you
Tysm that REALLY helped
I tried this but it doesn't work. sadly i just got this laptop and s couple days later the mouse pad stopped working. If you know how to fix this i would greatly appreciate it if you informed me.
Sorry to hear that, what model Chromebook is it?
@@MobileTekServices same one in the video
The one in the video is a Dell 5190 2 in 1 and there is a thin ribbon that connects the track pad to the system board inside. If you own the device then you can find a video that shows you how to reattach it. However if a school owns it then I would have them repair it. The ribbon could be simply disconnected, which would be an easy fix, however it could also be damaged or trackpad itself could be damaged. You would know until you or a repair person opened it up.
Thank u so much other videos didn't help me but ur's did 10/10
This video actually worked thank you so much
YOUR A LIFESAVER OMG
@Dream glad I could help you out!
Tysm it was doing this on my schools chrome book and I am so relieved!
is this gonna erase any of the data on the chromebook?
Thanks for your question, No, it will not erase any data.
Thank you so much my teacher was so mad at me
Thankkk uuuuuu UR SO KIIIND
Thanks!
Thank you so much, it worked!!!!!! it came back.
Glad I could help you out there!
Thank you so much i thought i broke my laptop you saved me
@Frank Rodriguez - glad that helped you out! 👍🏻
Thx just needed to do the first one
Glad that worked for you! 😎
hi wondered if you could help me, my laptop does not reboot while doing this. i have tried factory resetting and still having problems
To confirm, your laptop is a Chromebook?
@@MobileTekServices yes
Do you have a touchscreen and is the power button on the side or the keyboard?
@@MobileTekServices no touch screen and the power button is on the kepboard like the one in your video
If the Chromebook does not reboot during this fix, then your power button may have some problems. Can you press and hold the power button and the device shuts off?
My cursor doesn’t work at all when i try to move it
Same my cursor is also is just gone
If the cursor isn’t there even after a reboot then the trackpad is most likely disconnected or damaged and you should turn it into a repair service if possible. You can always plug in a USB mouse and that should at least give you the ability to use your cursor again. If not and you have a touchscreen device, it may be your touchscreen that has the issue and not the trackpad.
@@MobileTekServices yes I’m testing with my other plug in mouse and my cursor is back is there a way I can manually reconnect my trackpad it seems like a hassle to get it repaired
Depending on your model Chromebook, the thin ribbon, which is the cable connecting the track pad, may have come loose and if that is the case, you want to re-insert it and then tape the connection together. Every Chromebook is different if you end up taking it apart so you need to figure out which Chromebook model you have first, and then I can help you find a repair video. However, the trackpad could be broken, that is a possibility as well.
its ok now as i have got a mouse so don’t worry, thank you tho.
Does it reset all data or just the TouchPad?
Thank you my friend! Solved it for me.
Always happy to help! 😎
Thank you so much!!! This video deserves a thumbs up and a subscribe.
it didnt work what can i do? i have a HP chrome book laptop it randomly did that please help
Do you have a USB mouse you can use? Also have you tried factory resetting your Chromebook?
@@MobileTekServices how do i do that?
Check this video out th-cam.com/video/v8NA75KlcK0/w-d-xo.html
You are the best 🤩mine made me too stressed now with your advice its working perfectly 🎉🥳🥳🥳🥳🥳🥳🥳🥳 thank you so much
when i press hard it doesnt work its like somethings in the mouse pad.
@Røsèannè Sorry to hear that, sounds like your track pad may be damaged.
@@MobileTekServices Okay thankyou for telling me
My Issue: I got chrome os flex and the cursor appears on windows but not on flex, i want it to work... im currently using a usb mouse but i hate it... please help me
you are a life saver
Glad I could help you out!
Thank you sir worked😊
I did what you asked and then it actually worked thank you so much
TYSM OMG MY MOUSE DISAPPEARED THE SECOND I HAD TO JOIN MY CLASS 😭
Glad this fixed it for you! 😅
Thank you so much 🙏🙏🙏🙏… I try so many methods it didn’t work. That’s the only one that work.
Thank you so much! It work at the first try :)
@NeiferYax -Glad to hear it!
thank you so much now i can propely shoot in shell shockers and scroll