I had issues updating the firmware. Made sure the cert was not expired, formatted an 8gb flash drive to FAT32 with default allocation, created RobotData folder on the root, transferred the TGZ compressed folder to the RobotData folder, factory reset D7, connected OTG cable to my flash drive and then to the port on D7. The first flash drive I used was a MONSTER 16gb that kept getting stuck in "COPYING LOG FILES". Even after using Neato Toolio to clear all the logs. I connected the USB back to my computer and nothing changed. No log file folder, etc. Then I switched to the 8GB Sandisk flash drive and I got a little further. This time, I got log files but the update would crap out within 10 seconds (I got a beep from the D7 and the lights went back to normal/setup). What finally worked: Transferred the TGZ file to the root of the folder AND inside RobotData folder, cleared the logs with Toolio, factory reset D7, connected OTG cable with the flash drive to D7. The update took, D7 rebooted. Configured D7 with the iOS app and everything works perfectly. My floor plan was still there, just had to re-do the no-go lines and zones. Re-setup the schedule. Verified in Robot info that software was updated. *I connected the USB back to my computer and verified the TGZ file in RobotData is gone. Log file Folder size is 12.4MB and it took no more than 5 minutes to update and reboot.
Hi Mark, I'm having the same issue as everyone else with my Neato D7. I'm in the process of performing the operation, and I wanted to know which version of the TGZ file you put on your USB drive? The latest from Vorwerk in 4.6.4 or the older one in 4.5.3? Thanks and have a good evening.
1. Power on the robot. 2. Press and hold the right bumper and power button simultaneously for about 10 seconds until it turns off. 3. Press the power button to turn it on. 4. After about 30-45 seconds, the blue light will blink slowly and you are reset.
I had issues updating the firmware. Made sure the cert was not expired, formatted an 8gb flash drive to FAT32 with default allocation, created RobotData folder on the root, transferred the TGZ compressed folder to the RobotData folder, factory reset D7, connected OTG cable to my flash drive and then to the port on D7.
The first flash drive I used was a MONSTER 16gb that kept getting stuck in "COPYING LOG FILES". Even after using Neato Toolio to clear all the logs. I connected the USB back to my computer and nothing changed. No log file folder, etc. Then I switched to the 8GB Sandisk flash drive and I got a little further. This time, I got log files but the update would crap out within 10 seconds (I got a beep from the D7 and the lights went back to normal/setup).
What finally worked: Transferred the TGZ file to the root of the folder AND inside RobotData folder, cleared the logs with Toolio, factory reset D7, connected OTG cable with the flash drive to D7. The update took, D7 rebooted. Configured D7 with the iOS app and everything works perfectly. My floor plan was still there, just had to re-do the no-go lines and zones. Re-setup the schedule. Verified in Robot info that software was updated.
*I connected the USB back to my computer and verified the TGZ file in RobotData is gone. Log file Folder size is 12.4MB and it took no more than 5 minutes to update and reboot.
Hi Mark, I'm having the same issue as everyone else with my Neato D7. I'm in the process of performing the operation, and I wanted to know which version of the TGZ file you put on your USB drive? The latest from Vorwerk in 4.6.4 or the older one in 4.5.3? Thanks and have a good evening.
@@Teek_Wicket4.5.3
Anyone have a link to latest firmware 4.6.0-72? Thanks.
The audio in this video isn't working, I've trayed reloading it quite a few times, I would love to listen to what your saying in this video. Thanks
is this firmware compatible with. Neato D5 ?
D7 firmware is 4.6.0 (as of 9/01/2023). Where does one download the firmware files for manual update?
Exactly. This video is helpful for the firmware update process. BUT it is useless since the firmware shown is obsolete! Upload 4.6.0-72!!!!
has to be usb 2.0 flash drive and formatted to FATS32
Anyone have the certificate? Or the link to the Vortex file?
Anyway to update d8 and D9 manually?
Yep the expired Security certificate is an issue. It's going to need to be renewed. Is this something Neato would have to supply?
i downloaded vorwerk's latest firmware and took their newest cert and remake tgz file, it works on my neato d7
@@Sharinnegan_414 Can you share the link?
Anyone knows how to factory reset a D4 model? Thanks
1. Power on the robot.
2. Press and hold the right bumper and power button simultaneously for about 10 seconds until it turns off.
3. Press the power button to turn it on.
4. After about 30-45 seconds, the blue light will blink slowly and you are reset.
Hi i need a new certificate the old one has expired
Me too!
@@Pudezzio Me three!
I am waiting for new certificate too.
@@bmnzacharewicz1953 there wont be one. you will have to make the .tgz folder with a new certificate urself