Tip: never lay your bike to the ground on the side of your drivetrain. That risks bending the derailleur hanger due to the weight of the bike, resulting in the bike shifting poorly.
Most of those issues sound like the dealer not the machine, interestingly I added straps to my daughters eBike battery cover on the basis that the covers on most of these bikes don't seem to fit very securely ...
I have a husqvarna hc7 and your bike was poorly setup. Did you get it from a proper bike shop? Check all bolts for the correct torque. Particularly the cranks pinch bolts (check them regurlarly). The gears its easy to setup, just adjust the low and high gear limiters.
I bought it from a reputable full service "authorized" dealer, who I believe is the largest, and maybe the only Husky dealer in my area. They assure me all issues are resolved. Time will tell. I can't imagine it's a bad product! Thanks for the comment.
I am interested in the hc5 since a dealer in europe has some stock and is selling them(along with hc4s,3s,2s and 1s) at big discounts; on the mainstream mountain biking media there is almost no info beside a presentation of the bike; that's how I've got to your videos; and while I am a mountainbiker for more than a decade in my adult life, it was really interesting to see the thoughts and perspectives of a person who is not a mountain biker or who just rediscovered mtb-ing after riding bikes as a child or as a teen. The pedal coming off..that's the lack of experience..as, with time, you'll develop the habit of checking regularly all the bolts and nuts. Other things like setting up fox factory suspension, that's a hard one even for experienced riders; if you know your preferences and have had fox 36 or 38 adjusted previously, it is pretty straightforward..hard for a beginner but pretty straightforward; the fox X2 is a totally different level of annoyance and craziness; after all these years, I still hate when I take a new bike and I need to adjust the fox x2 shock; It took me full 2 days of riding natural mountain(hiking) trails and 3 days in the bike-park in order to arrive at something I can call 90 to 92% optimal setting, on my current big enduro rig. I don't know anyone who is 100% pleased about the settings he has done on his X2; it is so very sensitive, depending also on the type of leverage curve and suspension characteristics a bike have as to a couple of psi extra or less and 2 clicks more or less(even 1 click) and your suspension is off when you're pushing hard on the trail..and you can feel it!; I hate it so much that I almost prefer having rockshox suspension, which is a little less sensitive but a whole, whole!, lot easier to set to a preferred setup. In 1 hour on the trail, maximum, you're at a 95% for sure; also, it is the set and forget type, while the X2 needs to be adjusted constantly as to fit the trails you are riding or else it performs less. One more point I want to make; I am not really sure what is the insertion depth of this bike(the hc5) but, I would recommend getting a higher than 150mm of dropper post; 170-200mm is the norm these days for medium and large frames(200+ for xl and xxl) and, with that occasion, rise your pedalling seat position because this is an ebike and you are spending a lot of time seated when pedalling; your knees will thank you for it. at the same time, try to direct the point of the saddle towards the stem-steerer tube mounting point as it will be more comfortable on your crotch and also change your posture on the bike a little(and for the better, a little more forward lean which means more weight on the front wheel, which means more grip); downhillers have their saddle point upwards, like a plane taking off but, they don't pedal their bikes while on their saddles and also don't spend time, almost at all, seated. Anyway, enjoy your bike and enjoy this sport; you have come into it at a perfect time..the tech and performance is absolutely awesome as the current crop of bikes make the bikes from 10 years ago looking like we look at cars from the 90s or 80s, when comparing them with new ones. cheers!
I had the same issues, bought it brand new , every thing was loose battery and cover fell twice on the ground,got it at the dealer to see what they are going to do , worst bike I had so far ,i’m mtb rider since decades ,never see that
When you say dealer, did you mean a dirtbike dealer? Or a bicycle dealer? I bought my Yamaha Moro 07 from a dirtbike shop. And I had Aton of things wrong with it straight out the gate. My dirtbike shop had the parts guys putting the bicycles together through out the day. They are not bicycle mechanics lol so yes they didn’t do so things right. But I took my bike to my mtnbike shop, and they dialed me in, the bike felt completely different. Shifted really good, things were torqed to the right spec. I’d advise you do that! And give that bike a better chance! lol
So yes, a dirt bike dealer, although they have two dedicated mountain bike mechanics on staff. I spoke to the mechanic who put my bike together, and he was actually really good, and he felt really bad about the issues I was having with me HC5. The issue with the cassette was that it was bad straight from the manufacturer, and it only surfaced when it was under load. I suppose this could have been found on a pre-sales test ride, but wasn't. They did replace the cassette the same day I brought it back and I have had no issues since. The other big issue was the battery cover falling off and the battery itself nearly falling out. That one was all on the dealer in my opinion and the mechanic did not deny that one. I don't really like the design of the Husky battery housing as it seems like it could be prone to having issues, but yes a dealer setup issue for sure. Also, to be fair, my wife bought an HC4 from the same dealer and has had zero issues. I think the bottom line is that you are right. When you buy a bike like this, you owe it to yourself to buy from a good, experienced mountain bike dealer for sure. Thanks for watching, and I hope you are enjoying that Moro 7. Its a cool bike!
@@GOATbro_Australia nice! Yea no hate coms on any dirtbike dealer out there slinging e-bikes! I’m brand new to this, so I thought when I bought my ebike, it would be ready togo, like a dirtbike. And I was wrong. All good, I came across your page bc my dealer is loaning me out a hc5 for the weekend. I’m preety impressed so far, it feels so planted going downhill it’s crazy. Haha
Tip: never lay your bike to the ground on the side of your drivetrain. That risks bending the derailleur hanger due to the weight of the bike, resulting in the bike shifting poorly.
Most of those issues sound like the dealer not the machine, interestingly I added straps to my daughters eBike battery cover on the basis that the covers on most of these bikes don't seem to fit very securely ...
I have a husqvarna hc7 and your bike was poorly setup. Did you get it from a proper bike shop? Check all bolts for the correct torque. Particularly the cranks pinch bolts (check them regurlarly). The gears its easy to setup, just adjust the low and high gear limiters.
I bought it from a reputable full service "authorized" dealer, who I believe is the largest, and maybe the only Husky dealer in my area. They assure me all issues are resolved. Time will tell. I can't imagine it's a bad product! Thanks for the comment.
I am interested in the hc5 since a dealer in europe has some stock and is selling them(along with hc4s,3s,2s and 1s) at big discounts; on the mainstream mountain biking media there is almost no info beside a presentation of the bike; that's how I've got to your videos; and while I am a mountainbiker for more than a decade in my adult life, it was really interesting to see the thoughts and perspectives of a person who is not a mountain biker or who just rediscovered mtb-ing after riding bikes as a child or as a teen.
The pedal coming off..that's the lack of experience..as, with time, you'll develop the habit of checking regularly all the bolts and nuts.
Other things like setting up fox factory suspension, that's a hard one even for experienced riders; if you know your preferences and have had fox 36 or 38 adjusted previously, it is pretty straightforward..hard for a beginner but pretty straightforward; the fox X2 is a totally different level of annoyance and craziness; after all these years, I still hate when I take a new bike and I need to adjust the fox x2 shock; It took me full 2 days of riding natural mountain(hiking) trails and 3 days in the bike-park in order to arrive at something I can call 90 to 92% optimal setting, on my current big enduro rig. I don't know anyone who is 100% pleased about the settings he has done on his X2; it is so very sensitive, depending also on the type of leverage curve and suspension characteristics a bike have as to a couple of psi extra or less and 2 clicks more or less(even 1 click) and your suspension is off when you're pushing hard on the trail..and you can feel it!; I hate it so much that I almost prefer having rockshox suspension, which is a little less sensitive but a whole, whole!, lot easier to set to a preferred setup. In 1 hour on the trail, maximum, you're at a 95% for sure; also, it is the set and forget type, while the X2 needs to be adjusted constantly as to fit the trails you are riding or else it performs less.
One more point I want to make; I am not really sure what is the insertion depth of this bike(the hc5) but, I would recommend getting a higher than 150mm of dropper post; 170-200mm is the norm these days for medium and large frames(200+ for xl and xxl) and, with that occasion, rise your pedalling seat position because this is an ebike and you are spending a lot of time seated when pedalling; your knees will thank you for it. at the same time, try to direct the point of the saddle towards the stem-steerer tube mounting point as it will be more comfortable on your crotch and also change your posture on the bike a little(and for the better, a little more forward lean which means more weight on the front wheel, which means more grip); downhillers have their saddle point upwards, like a plane taking off but, they don't pedal their bikes while on their saddles and also don't spend time, almost at all, seated.
Anyway, enjoy your bike and enjoy this sport; you have come into it at a perfect time..the tech and performance is absolutely awesome as the current crop of bikes make the bikes from 10 years ago looking like we look at cars from the 90s or 80s, when comparing them with new ones.
cheers!
Any update on this now that you've had it back a while? Or did you get it back?
Yes, the dealer addressed all issues. It was a real pain, but now that it's all fixed, it's showing its value.
I had the same issues, bought it brand new , every thing was loose battery and cover fell twice on the ground,got it at the dealer to see what they are going to do , worst bike I had so far ,i’m mtb rider since decades ,never see that
I guess it's not just me! All my issues have been resolved, but with a bike like this, should not happen in the first place. Thanks!
When you say dealer, did you mean a dirtbike dealer? Or a bicycle dealer? I bought my Yamaha Moro 07 from a dirtbike shop. And I had Aton of things wrong with it straight out the gate. My dirtbike shop had the parts guys putting the bicycles together through out the day. They are not bicycle mechanics lol so yes they didn’t do so things right. But I took my bike to my mtnbike shop, and they dialed me in, the bike felt completely different. Shifted really good, things were torqed to the right spec. I’d advise you do that! And give that bike a better chance! lol
So yes, a dirt bike dealer, although they have two dedicated mountain bike mechanics on staff. I spoke to the mechanic who put my bike together, and he was actually really good, and he felt really bad about the issues I was having with me HC5. The issue with the cassette was that it was bad straight from the manufacturer, and it only surfaced when it was under load. I suppose this could have been found on a pre-sales test ride, but wasn't. They did replace the cassette the same day I brought it back and I have had no issues since. The other big issue was the battery cover falling off and the battery itself nearly falling out. That one was all on the dealer in my opinion and the mechanic did not deny that one. I don't really like the design of the Husky battery housing as it seems like it could be prone to having issues, but yes a dealer setup issue for sure. Also, to be fair, my wife bought an HC4 from the same dealer and has had zero issues. I think the bottom line is that you are right. When you buy a bike like this, you owe it to yourself to buy from a good, experienced mountain bike dealer for sure. Thanks for watching, and I hope you are enjoying that Moro 7. Its a cool bike!
@@GOATbro_Australia nice! Yea no hate coms on any dirtbike dealer out there slinging e-bikes! I’m brand new to this, so I thought when I bought my ebike, it would be ready togo, like a dirtbike. And I was wrong. All good, I came across your page bc my dealer is loaning me out a hc5 for the weekend. I’m preety impressed so far, it feels so planted going downhill it’s crazy. Haha
SayA bekerja di pabrik pembuatan sepeda husqvarna..