Navigating Disney's Disability Access Pass (DAS) Update

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  • เผยแพร่เมื่อ 23 พ.ย. 2024

ความคิดเห็น • 35

  • @vanijoon
    @vanijoon หลายเดือนก่อน +1

    You guys are absolutely incredible! This video deserves to be much higher for when you search for change to DAS!
    This truly breaks my heart. Especially as someone who plans every minute of her day around living life as a neurodivergent with chronic illness, and then being told that I am too old to qualify! They don’t even let you provide documentation! I rather to provide medical records than some random “medical professional” in 5 minutes decide that I am too old for my suffering to be real

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  หลายเดือนก่อน

      Thank you for the kind comment. Feel free to share the content to get it to more people.
      It has been strange hearing all the rejection stories, as well as, those who were approved once and then rejected ever since. It breaks our hearts to that so many people have to struggle with the greed of Disney.

    • @lauramontgomery4674
      @lauramontgomery4674 หลายเดือนก่อน

      There is no age restriction to my knowledge. I am 25 and qualified.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  หลายเดือนก่อน

      @lauramontgomery4674 glad you were able to qualify. We know it is open to all ages. Hopefully when you renew, you continue to receive the accommodations. Many people have been unable to renew their DAS.

    • @trustjah
      @trustjah 26 วันที่ผ่านมา

      @@lauramontgomery4674 Hello. Did you qualify pre or post-changes? Thanks.

    • @lauramontgomery4674
      @lauramontgomery4674 26 วันที่ผ่านมา +1

      @@trustjah both

  • @smylex99
    @smylex99 3 หลายเดือนก่อน +5

    Thanks for the information on the study about the blue lights on the scanners being used to determine the alleged number of DAS users. I’m a local for Disneyland, but I’ve visited WDW a few times before being diagnosed autistic and the scanners have been an absolute pain. Blue light after blue light after blue light. With all its billions, you’d thing Disney Parks could have a working computer system. 🙄
    Also, I’m glad to see you’re pushing the disabled community to band together. As I said, I’m autistic, and while I was reapproved after the changes, they initially refused to provide me an accommodation. I also knew this was going to be an absolute boondoggle because it was going to exclude so many people. I’ve already filed a complaint with California‘s Civil Rights Department to determine if this was a violation of the Unruh Civil Rights Act and will be speaking to them in October. Granted, I cannot speak for everyone, but I’m going to do what I can. When I hear about others getting accommodations, I’m glad because all of us need as much help as possible.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  3 หลายเดือนก่อน

      Please keep us updated on the complaint and good luck.

  • @OurCharmedMidLife
    @OurCharmedMidLife หลายเดือนก่อน +1

    I’m autistic and was denied today. We are passholders and don’t ride a lot of attractions because it depends on how I am feeling in the moment. Which was so nice to have the pass before. I rarely used it, but knowing was there helped to the easy feeling of being in the parks.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  หลายเดือนก่อน +1

      I’m sorry you got denied. There seems to be no consistency with their accommodations anymore. Hopefully Disney will do the right thing soon and backtrack on this horrible policy.

  • @VicandWes
    @VicandWes 2 หลายเดือนก่อน +1

    I am going to repost my original comment on your original video just to add context. Feel free to skim past it if you remember. So I am an annual passholder, have a disability (which is considered a developmental disability because my brain is affected), However, my disability mainly affects me physically and I have a service dog for mobility. I have always gotten approved for DAS. Now, I'm terrified and even having nightmares that I won't get approved for DAS. Before anyone says "oh just use a wheelchair/scooter" I can't. 1. That would take my independence away 2. Defeats the purpose of having my mobility service dog with me 3. I would get too stiff and be in more pain 4. Whether I'm sitting or standing the heat bothers me the same way and 5. My service dog and me sitting a wheelchair (power chair or manual) or a scooter we wouldn't be able to fit in the line he would have to go behind me where I wouldn't be able to see him. Sorry for all of that I'm just super frustrated that now I may not be able to ever go to Disney again. Oh another thing I have 4 immediate family members that I go to Disney with so I guess now I'll just have to pick 3 of them. I have been using DAS for 20 years (since I was 4/5).
    Update:
    I did apply for DAS recently, as I have a upcoming trip with my brother and sister-in-law, as well as my service dog. I was denied and they cast member told me “DAS is now only for people with autism or similar developmental disabilities that prevent them from staying in line” this was after me explaining my issues. I was given the return to queue option which basically means that I will have to go up to a cast member. Explain my issues and go into the line. Then when I can’t handle the line anymore, I have to somehow get out of the line. Find another cast member and Tell them I’m leaving the line. I have go sit somewhere away from the rest of my party so that they can continue waiting in line. Then when they get up to the merge point or about to go on the ride, they have to send me a text or a phone call that they’re there then have to go back through the line to meet up with my party. The cast member asked me on my interview. Do I have any concerns about this and I said yes I have a 70 pound service dog who wears a mobility harness. It is going to be very difficult for me to get out of line and then back into line and she just kept repeating “oh its safe”. If it were up to me and the rest of my family meaning my brother, my sister-in-law and my parents we would not be going back. However, my aunt booked a trip to Disney in December. I’m not blaming her at all. I am just frustrated that I now have to go back to a park where I’m not accommodated.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน

      Wow about the return to line option. It also creates a very different experience at the park than someone without the need for an accommodation. Those without get to spend their whole day with their party, while you are stuck separated from your party. Hopefully Disney does the right thing and stops discriminating.
      We are sorry you have to go through all that to enjoy the park with your family.

  • @jeanaleigh1677
    @jeanaleigh1677 2 หลายเดือนก่อน +1

    My two adult daughters are intellectually disabled and high functioning autism. One has to wear headphones because of sensory issues. I'm so nervous to try and get one for our upcoming trip.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน +1

      Hopefully they will be accommodating. Please let us know how the interview goes.

    • @mafuasarah1
      @mafuasarah1 2 หลายเดือนก่อน

      I just did my live chat with Disney for my child with autism nonverbal and they ask the same questions they do at the park and want to hear your concerns. Also they request to see your child. They honored and we got the DAS pass to our Disney app. So you’ll be ok.

  • @lolita3399
    @lolita3399 3 หลายเดือนก่อน +6

    What bothers me outside of the ethical and moral issues with this decision....but the increased risk it causes to health issues as well as increased risk of fights and arguments of those in line with people with disabilities who are trying to re-enter the line (as per one of their "accomodations"). Their other "recommendations" further isolates those with disabilities is n the parks from their families (where the rest of the family stays in line and the person needing to leave the line waits until those in line are at the front). There are so many issues with this it's nearly impossible to comb through all of them especially considering how personal and individualized disabilities are..
    Another thing to note is that a large portion of those who are disabled are on a fixed income and cannot aford to pay the additional money for LL just to have a semblance of what they used to have with DAS...which as you know still doesn't provide the same accomodations DAS does. Not to mention...with DAS .. you're still waiting the same amount of time those in standby are, you just do it out of line and in a way that better accomodates disabilities. People trying to label it as a "skip the line hack" have no idea what they're talking about or what DAS really is.. This has nothing to do with people abusing DAS and everything to do with 💵 imo..

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  3 หลายเดือนก่อน +2

      Couldn’t agree more. Returning to the line is crazy. Trying to find a cast member in a moment of need inline would be difficult enough. Then you have to add the frustrations from the other people in the line and trying to get out of the line. Then after you finally get out of the line, you still have to find a safe space and take care of any issues that arise. Also, you never know how long that will take before you can return to the line.
      Also in relation to costs. You have to pay so much to get in the park now and I’m sure they are planning on raising prices again soon. Asking for more costs on top of that is crazy, just because someone needs an accommodation. Disney is just too greedy.

    • @wellhellothere6347
      @wellhellothere6347 2 หลายเดือนก่อน +2

      @@LostGirlinTomorrowland It's a sneaky way to charge for accommodations. It should be like Service Dogs. If a places charges a fee for pets, you cannot charge that fee for a Service Dog. They are basically charging a fee for an accommodation, and saying that only certain disabilities qualify. It would be like saying that only people in wheelchairs can use a ramp, but if you have a cane or crutches, you cannot. You HAVE to take the stairs. There are disabled people who also go alone. How do they get back in line when they have no party to return to?

  • @more2me100
    @more2me100 2 หลายเดือนก่อน +1

    I literally had to step away from the facebook groups, TikTok videos and the disability community in order to take care of my mental health. We live in such an individualized society that support seems foreign to so many people. I come from a community based culture and it’s shocking how nasty people have been and how people are not willing to help others. It so sad.
    I have a magic key and I used to go weekly but I have been in over 2 months now. I plan on going soon and seeing if I qualify or not. I’m so nervous.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน +1

      We can understand that, we did the same with a lot of the groups after the announcement. Good luck with your interview, we hope you get the accommodations you need, let us know how it goes.

  • @janelkunza9045
    @janelkunza9045 2 หลายเดือนก่อน +1

    Could you gather enough people’s info/hints who were successful obtaining DAS, and then create a “how to” video for those who rely on DAS to enjoy the parks?

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน

      We don’t really do “how to” videos on this channel. We sometimes do travel based on our Awkward Chats podcast. This channel is more for sharing our life, adventures, and our stories.
      If/when we ever decide to go back to Disney parks, we will go through the interview process and share our journey. Just like we have done in the past. We are also happy to help, support, and answer questions for our community.

  • @bearclan3903
    @bearclan3903 หลายเดือนก่อน

    My child is autistic we haven’t went to Disney this year yet but if we are denied I would pay the 400 for the new pass last time we did get the das approved but now it sounds like who knows

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  หลายเดือนก่อน

      Well, looking at what is happening that is exactly what Disney was planning. They want to force people who need accommodations into these extremely expensive plans.
      Don’t forget, it’s not just 400 dollars. It is 400 dollars per person in your party and if you go to Disneyland everyone can buy it. If you go to Disney World you, and your entire party, will need to stay at a premium resort. Most people are not going to be able to afford that option.

  • @garykirkham6583
    @garykirkham6583 2 หลายเดือนก่อน +1

    I reached out to Bob igers office over our family was refused das access they have responded via email and phone but they say they can not overturn the decision which makes me ask who is in charge of this who is pushing these horrible changes if the ceo can't intervine ????

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน

      That’s a great question. What poor leadership of the Disney company. It’s sad how he is hoping to just stay silent and hope this goes away. Do you mind sharing exactly what you got in the letter?

    • @garykirkham6583
      @garykirkham6583 2 หลายเดือนก่อน +1

      @LostGirlinTomorrowland
      I have spoken to Fredrika
      Executive Correspondence team
      On the phone for about a hour she wanted to listen to all of my feedback regarding this system change and how we where so upset after the interview process which I found insulting for us to be told you aren't disabled in there opinion then when I asked her to explain why we didn't qualify was told she doesn't need to justify her decision which wad awful then I asked what makes there park different as my daughter is registered at every other attraction in Orlando without a single problem most parks like legoland and universal seaworld its been 2 emails

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน

      @garykirkham6583 I’m sorry you had to go through that experience. It’s weird to us how there is this major refusal from Disney to explain their decisions.

    • @garykirkham6583
      @garykirkham6583 2 หลายเดือนก่อน +2

      @LostGirlinTomorrowland
      As a parent it's hard to accept a decision you can't understand then no one is willing to explain.
      Our daughter is only 3 she can't explain to me how difficult things are for her we just have to do our best

  • @almightygonzo
    @almightygonzo 2 หลายเดือนก่อน +1

    Are you saying there is no abuse in the system? I am not fighting the disabled community. But there are different levels and different accommodations. A person who has uncontrolled type 1 vs a person who has been controlled for a decade. Those people, even in the ADA don't need the same accommodations. A child with uncontrolled ADHD who has no control is way different that an individual with ADHD who has been able to get help and is able to control themselves within lines. Those individuals according to the ADA don't need the same accommodations. I'm not advocating for the new system, just that I think there are some things that are not one size fits all.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  2 หลายเดือนก่อน +1

      We are saying, as we said in the video, prove that people were abusing the system. No one has been able to and Disney, themselves, have put out no evidence of abuse of the system.
      We are saying, as everyone else should, prove it. After multiple videos, across platforms, and multiple questions section no one has been able to prove the system was abused. Millions of people have viewed our videos and not one can produce actual factual evidence. That’s what we are saying and have been saying. If someone said the sky was purple people would ask for proof but in this situation a lot of people are parroting something without proof. Most of the “so-called evidence” is hearsay or biased evidence, mostly standing on observer bias or perceived jealousy of the previous user who needed accommodations.
      As for your comments on the ADA, simply it is about inclusion not exclusion. You are correct it is not one-size-fits-all. And as someone noted in another comment section check out the California law, Unruhe, if trying Disneyland’s system. It’s seems even more inclusive of disabilities. Universal has already had to backtrack on its system because it violate the ADA, Disney will be next if we continue to fight.

    • @almightygonzo
      @almightygonzo หลายเดือนก่อน

      @@LostGirlinTomorrowland I will not share names or how I know them as I don't think you are looking for. But I know personally of an individual who requested accommodations due to cancer. The person in question had been in 100% remission for around a decade and needs no accommodations anywhere in their life. They requested if because the group they were with was 8 and only 6 were allowed on another persons DAS and the person who had the legitimate DAS told the person just say they had cancer, in itself wasn't a lie, because Disney was asking no other questions. But that is abuse.
      Furthermore, I personally emailed disability services when I saw someone selling slots for their DAS on one of the Disney Junkies FB groups. They actively solicited that they had DAS and they would escort groups in the park. That is also abuse. While this is only two off the top of my head. The fact is there is abuse in the system.
      While I understand that no system will be perfect, questions have to be asked. Maybe you and I are on opposite sides here. Some think, even if there is some bad actors who get through you should hurt the overall system. I don't really know if that's OK. To me that's deceitful. And as my point that no two disabilities are equal, the only way to really weed out who is in need and who is not is to ask questions. There are some people who have gotten DAS in the past that really don't need it. I personally feel for anyone who needs accommodations that are denied. But I do not feel the same for the ones that got it in the past that really don't need it to have the same experience as an able-bodied person. Just because you have a disability of some type does not mean it effects wait in lines. While there are some things that are not listed as disabilities that 100% cause them to not be able to wait in line.
      At the end of the day, all I am trying to say, is that not all disabilities need the DAS accommodation. Just like Universal, even with the documentation still interview participants. And not everyone who gets through the online portal are given their pass. But I think your point was prove it. I'm more than happy to share more about the one selling access. As I have documentation of it.

    • @LostGirlinTomorrowland
      @LostGirlinTomorrowland  หลายเดือนก่อน +1

      So again that is called observer bias and is not considered evidence in any scientific research. In scientific research the observations you make are not going to be valid by saying one time or two cases out of the millions of people who use it every year/day with no actual evidence. There would actually have to be some effort to randomly sample the people using DAS.
      Everyone always has a story of someone somewhere misusing it but no hard evidence. When I was in high school there were people talking about hoverboards, Back to the Future style, being used regularly in California. By using your logic, they would officially have existed. When we know they never did but there was always that one friend who said they did and knew someone. Statements like that do not make it fact.
      I do not know if we are on other sides of the argument. What I do know is what would constitute evidence in a scientific study and again after over 1 million views no one has produced any true evidence saying there was abuse of the system including you and Disney. Sorry to be so blunt but it’s true.
      We should stop discriminating against those who need accommodations because the park experience for everyone was getting so bad because of Disney’s greed. Don’t you think if Disney had proof they would come out and show it, to stop the criticism? But people, who are only going to lose their ability to enjoy the parks, get on social media defending their greed with no proof of misuse of the system.

    • @mado11373
      @mado11373 หลายเดือนก่อน +1

      @@almightygonzoso the important thing to remember is that not everyone who LOOKS able bodied is. I’m one of those people who most park guests would assume is abusing the system. I look healthy, young, and in decent shape. But what people don’t realize is that I live with an extremely rare condition that affects every system in my body. I often have to administer emergency medications through intramuscular or intravenous injections via a central line. With the new changes, disney is completely inaccessible to me. Waiting in a separate area outside the line was critical. Previously I could go to a baby care or first aid area to access my line if i had a medical episode. I also often get through a 2+ line only to be too sick to ride the ride. With DAS, if there was a 2 hour wait, but I needed to wait 5 or 6 hours to feel better, I could wait that long. A wheelchair doesn’t solve the problems for me. Neither does leaving my party mid-line because I need my partner to come with me to assist in care. Not everyone who is disabled “looks disabled”. Keep these things in mind before you speak.