My bad experience with Emirates Airline | Complaint

I'd like to share an absolutely terrible service with Emirates airline which we've experienced recently. My mother was a passenger on 25/12/22 flying from Moscow to Sydney via Dubai and during the boarding she started to feel nervous as it was her first overseas flight. As a result she was kicked off the flight, please, see the video for more details. It was absolutely humiliating experience to her and after several useless letters of complaint I really want to reach Emirates Airline ‪@emirates‬ in order to make it right! No apologies were ever offered by air company and I don't believe that this represents the values of airline.
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