(Goes through the video and hits the cycle and connect button and sees the litter pouring out) IT WORRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRKS! I was worried i was gonna mess something up
Great video! I’m really excited to buy my first Litter-Robot, but I want to make sure I can get the new Litterhopper accessory with it. Could you please let me know when this accessory will be available in Germany? I’d like to time my purchase accordingly. Thanks in advance!
Unfortunately, we do not have an exact date at this time. Be on the lookout this holiday season! For updates check our website and subscribe to our newsletter. 😸
It would be nice if there was some more clarity on it not being available in Canada yet. I was checking out and it said "no" to wanting a litter hopper. Spent 30 minutes trying to find it only to find it available on the American website but not Canadian website. Looks like a cool add-on though for whenever it will be available up north here.
We're sorry for any confusion and appreciate the feedback! The LitterHopper is currently only available in the US. Be sure to sign up for our emails + follow us on social for any product updates or launches!
Hello, we're so sorry you're experiencing this issue! We would be happy to help, please email us at support@whisker.com, live chat via our website bit.ly/3SSfasJ, or call 1-877-250-7729. Our hours are Mon-Fri: 9 AM-7 PM EST and Sat: 9 AM-5 PM EST.
The old bonnet can be kept as a back up or disposed of. We have multiple ways to get in touch! You can email us at support@whisker.com, live chat via our website www.litter-robot.com/support, or call 1-877-250-7729. Our hours are Mon-Fri: 9 AM-7 PM EST and Sat: 9 AM-5 PM EST.
I can’t wait for it excited 🗣️🙏
We hope you love your LitterHopper! 😸
(Goes through the video and hits the cycle and connect button and sees the litter pouring out) IT WORRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRKS! I was worried i was gonna mess something up
Great video! I’m really excited to buy my first Litter-Robot, but I want to make sure I can get the new Litterhopper accessory with it. Could you please let me know when this accessory will be available in Germany? I’d like to time my purchase accordingly. Thanks in advance!
Unfortunately, we do not have an exact date at this time. Be on the lookout this holiday season! For updates check our website and subscribe to our newsletter. 😸
It would be nice if there was some more clarity on it not being available in Canada yet. I was checking out and it said "no" to wanting a litter hopper. Spent 30 minutes trying to find it only to find it available on the American website but not Canadian website.
Looks like a cool add-on though for whenever it will be available up north here.
We're sorry for any confusion and appreciate the feedback! The LitterHopper is currently only available in the US. Be sure to sign up for our emails + follow us on social for any product updates or launches!
can’t get the anti tip piece to stay flush , which leads to it fully touching the floor
Hello, we're so sorry you're experiencing this issue! We would be happy to help, please email us at support@whisker.com, live chat via our website bit.ly/3SSfasJ, or call 1-877-250-7729. Our hours are Mon-Fri: 9 AM-7 PM EST and Sat: 9 AM-5 PM EST.
Purchased it and arrived yesterday, the key was not in the package and now we can’t put our hopper together .
Please reach out to us at Support@Whisker.com and we can assist right as soon as possible.
for what its worth, my key was light grey and not black like the one in the video.
@@alan292161Same, they probably changed It since this video and Improved It
@@alan292161Same
@@alan292161mine too
So what am I supposed to do with the old bonnet? Also, do you have an email address so I may contact you? The chat never replies
The old bonnet can be kept as a back up or disposed of.
We have multiple ways to get in touch! You can email us at support@whisker.com, live chat via our website www.litter-robot.com/support, or call 1-877-250-7729. Our hours are Mon-Fri: 9 AM-7 PM EST and Sat: 9 AM-5 PM EST.