what will happen to all my audiences, forms and automations created in my NEW account when I transfer all data from my OLD account?? Will they disappear?
So that depends a little bit if you are paying for an account. If you stop paying for that classic account, you do run the risk of losing all of the data and content. But as long as you are paying for it, it should stay put and be able to reference anytime :)
Great question! They are separate subscriptions. For several months we maintained both a classic and New subscription while we tested and migrated. They have been changing their subscription pricing models a lot the last two years and the main adjustments were for the various levels of customer support.
I've migrated my Classic over to Lite (despite not really wanting to as Classic had everything I wanted and more, but hey ho, progress and all that jazz). Once I had my automations, subscribers etc all migrated over, I realised that it hadn't taken my Campaigns. I found out that I needed to Save all my Campaigns as Templates, this I did. I then found out you were supposed to be able to migrate those over to Lite like this: Look for the Custom Template migration option under Files and click Proceed. Confirm the number of templates you want to migrate by clicking Start migration →. Can't find that - Custom Template migration option under Files - anywhere, I can't even find Files only File Manager. I can't go through integrations again as surely as I've migrated it once, I can't add the API key again. So how do I do it?
Hi @yvonnejrichards, I tried to do some leg work on this and in our account and all documentation says that you are doing it right: There should be an option, right under Files, on the web page: dashboard.mailerlite.com/configuration/migration You should contact support because it should be open at this point.
Great Question!!!! So in this video, they did not have the features up yet but they do now via: dashboard.mailerlite.com/configuration/migration I would recommend pulling things systematically. E.g. account details > subscribers > Files > custom templates > automations > Forms > Landing Pages > Web Pages That way as you get to the landing pages and web pages, it has all the other files and contexts to pull from.
Mine doesn't have a migrate option at all. I had created a New Mailerlite account when they threatened to move everyone but I probably canceled trying to migrate at that time and now even if I create a New New account, nothing shows up. And there is no customer service to contact. Have you heard of this happening?
Interesting - Did you make the NEW Mailerlite with the same credentials as the old one? That is the only way we've gotten it to work - e.g. within the same Login/Account environment.
Its a bad experience. I try to stay with the older version and then leave this mailer lite and change to another service. The videos are terrible, too fast and not clear. If you are an IT guy, great but for a simple blogger an absolute nightmare.
@Tradesman, you hit the nail on the head, I am an IT Guy who use to do IT Support XD In a lot of ways the older mailerlite system was priced, robust, and less finicky (less moving parts helps). We anticipate in the next 1-2 years they will depreciate and auto-migrate their customers though :( Thank you for the feedback too! We'll try to improve the pacing in future videos. -Adam
@@kitziasalgado We're seeing most people if they want just a newsletter they are shifting towards flodesk - but if its e-commerce, they are doing klaviyo a bit more.
@@Pullmanmarketing The same in Revolut, after updating the application, NOTHING is readable. You have to look for other accounts, because only the main ones are visible. It was good before, so they had to ruin it. Why can't we stay with the good version of MailerLite and let only NEW customers have the new one, who don't have to switch from the good old version?
what will happen to all my audiences, forms and automations created in my NEW account when I transfer all data from my OLD account?? Will they disappear?
So that depends a little bit if you are paying for an account.
If you stop paying for that classic account, you do run the risk of losing all of the data and content. But as long as you are paying for it, it should stay put and be able to reference anytime :)
I have a question, if I choose to pay for Mailerlite Classic can I use the New Mailerlite too or do I have to choose one?
Great question! They are separate subscriptions. For several months we maintained both a classic and New subscription while we tested and migrated.
They have been changing their subscription pricing models a lot the last two years and the main adjustments were for the various levels of customer support.
I've migrated my Classic over to Lite (despite not really wanting to as Classic had everything I wanted and more, but hey ho, progress and all that jazz).
Once I had my automations, subscribers etc all migrated over, I realised that it hadn't taken my Campaigns. I found out that I needed to Save all my Campaigns as Templates, this I did. I then found out you were supposed to be able to migrate those over to Lite like this:
Look for the Custom Template migration option under Files and click Proceed.
Confirm the number of templates you want to migrate by clicking Start migration →.
Can't find that - Custom Template migration option under Files - anywhere, I can't even find Files only File Manager. I can't go through integrations again as surely as I've migrated it once, I can't add the API key again. So how do I do it?
Hi @yvonnejrichards,
I tried to do some leg work on this and in our account and all documentation says that you are doing it right:
There should be an option, right under Files, on the web page: dashboard.mailerlite.com/configuration/migration
You should contact support because it should be open at this point.
@@Pullmanmarketing thanks for getting back to me, appreciate that. Mailerlite sorted me out and it's working fine now 🙂
I have the classic that includes multiple landing pages and automations, will I be able to migrate this to the New version?
Great Question!!!!
So in this video, they did not have the features up yet but they do now via:
dashboard.mailerlite.com/configuration/migration
I would recommend pulling things systematically. E.g. account details > subscribers > Files > custom templates > automations > Forms > Landing Pages > Web Pages
That way as you get to the landing pages and web pages, it has all the other files and contexts to pull from.
Mine doesn't have a migrate option at all. I had created a New Mailerlite account when they threatened to move everyone but I probably canceled trying to migrate at that time and now even if I create a New New account, nothing shows up. And there is no customer service to contact. Have you heard of this happening?
Interesting - Did you make the NEW Mailerlite with the same credentials as the old one? That is the only way we've gotten it to work - e.g. within the same Login/Account environment.
@@Pullmanmarketing yes, same credentials. I even spent 2 hours with customer support to get my credentials to sync across the 2. I must have bad luck!
Its a bad experience. I try to stay with the older version and then leave this mailer lite and change to another service. The videos are terrible, too fast and not clear. If you are an IT guy, great but for a simple blogger an absolute nightmare.
@Tradesman, you hit the nail on the head, I am an IT Guy who use to do IT Support XD
In a lot of ways the older mailerlite system was priced, robust, and less finicky (less moving parts helps). We anticipate in the next 1-2 years they will depreciate and auto-migrate their customers though :(
Thank you for the feedback too! We'll try to improve the pacing in future videos.
-Adam
Do you know what platform you will be moving to??
@@kitziasalgado We're seeing most people if they want just a newsletter they are shifting towards flodesk - but if its e-commerce, they are doing klaviyo a bit more.
@@Pullmanmarketing The same in Revolut, after updating the application, NOTHING is readable. You have to look for other accounts, because only the main ones are visible. It was good before, so they had to ruin it.
Why can't we stay with the good version of MailerLite and let only NEW customers have the new one, who don't have to switch from the good old version?