For those still having trouble connecting A40 to Xbox series X, the key is updating the firmware on the mixamp. I spent so much time troubleshooting until I plugged the amp to Astros control center and updating the firmware. It works good now through USB output
@@imliterallyspace4530 When I first hooked up to my laptop, I thought the firmware was up to date because it didn’t tell me I had to update it. I unplugged and connect a few times and the notification finally popped up. I’ll let you know later what the current firmware is.
I do wish the Mixamp had a mute button on it. My favorite part is having it linked to my PC and being able to control the balance between my XSX, PS5 and PC.
I've done some experimenting with the mixamp with and without optical (from my tv) and I came to the same conclusion you did. Its seems to be slightly better, to my untrained ears, with optical. But I found the Dolby Atmos app makes the most noticeable changes to either setup. Also slightly from game to game. As you know when using optical and PC mode, you can use the EQs on the mixamp. I don't know anything about EQ settings so I use the neutral one, all in the middle, and rely on the Dolby Atmos app. I'd be interesting in learning but looking for videos in the hopes of finding one that goes through all the sliders and explains what they do, they're all obsessed with foot steps. Personally I'm more concerned with enjoying environmental sounds and voices, so I tend to just use the Movie setting on the Atmos app and set it to Balanced. But I don't really know if that's the best one. I've noticed you've made one so I'll try that. Thanks again for all your help. This video has been tremendously helpful, and I'm sure we all appreciate you taking the time to answer all our questions.
Hey you are most welcome bro! I know what you mean about footsteps, I myself prefer the whole ambient experience where fire direction, friendly call outs and even sounds of different weapons make it immersive and give you a competitive edge. So far the mixamp is my favourite audio experience on Xbox. For the EQ, it really depends on the headset you are using, if a headset is very bright and shooting your gun makes you want to lower the volume, you can eq that so it’s not too harsh. I myself prefer a balanced neutral sound and as it happens a lot of gaming headsets tend to be not so flat. My everyday drivers are the epos H6 pro open and sennheiser HD598. Both of them have bass under control and not over bearing.
So glad I found this video! I have the exact same setup: Mixamp Pro TR and the Epos H6pro. Would you mind sharing the EQ presets that you're using for games like CoD? I'm currently playing Black Ops 6 campaign and went back to using this combination of amp and headset, and looking for some recommendations. Thanks!
Anyone thinking about an audio extractor, make sure the GBPS are at least 40GBPS. Otherwise your 2.1hdmi will go to waste, and you’ll no longer have 444RGb chroma.
Hey so if the Astro is connected through usb as well to the console, then the hdmi audio out gets the same output as the headset format. It’s a bit strange that we can’t change the hdmi separately and the only way I’ve found to that is to power the Astro separately in pc mode and feed optical, but we lose chat doing that. Personally I think optical with Dolby access app on console setting is the perfect balance. The device Dolby processing felt too much surround and not accurate at all to me, hope this helps.
@@thephototechyi play with gamesir G7 SE with 1000 hz. I want to use headset and mic , any suggestion about it ? I though about hmi extractor with astro a 40
I just got this mixamp today and I have the same headset you own but when I plug the headset in the controls stay red and never change to white unless I push the cable in really hard which it will just go back to no sound after I stop applying pressure to the cable. Did you buy a seperate cable for your headset to fit or is my audio jack on the mixamp broken?
@@thephototechy I think my ports might just be faulty because the usb port is loose with the cable in the mixamp and the headphone port also disconnects easily. I’ve also tried other headsets to see if my wire was the problem but it was still red, I’ll probably just have to return my mixamp and get a new one.
Why yea mixamp pro tr will work with usb only on Xbox and mic works as well. Depending on the unit you get, you might need to update it to get working over usb.
Will this work with my tv's optical out? Im trying to get dolby surround sound with my beyerdynamic 770 headphones but the only way to get sounds really is through my tvs optical.
I really need you to answer please I go to the software and it shows no update is neeeded I JSUT got these but when I plug them into my Xbox series x i can’t hear nothing
I'm days away from getting the headphones, I tried to understand what the video said but using the default translator was very confusing (I speak Spanish) can anyone currently help me with configuration and advice?
hello! First of all, thank you for the video, it helped a lot. But I needed your help, I have the mixamp along with the astro a40. My question is, I use an audio extractor that is connected by optical cable to the mixamp and I have the mixamp connected to a power adapter and not to the console, I have the Dolby app installed on the Xbox and I have put the mixamp in PC mode. But I can't in any way have the microphone for active chat. I can only activate it if I connect the mixamp via USB to the console. Is there another way to have the microphone connected without having to connect the mixamp via USB to the console? Thank you very much!
Hi i was wondering if there is any way you could try to connect a usb mic to the mixamp in the front headset jack with a headphone mic splitter because im trying to use a usb microphone on xbox that way but it is not working even tho ive seen other people get it to work
wdym by optical? sorry im not very good on these things. I have an AstroA40 headest with the mixamp. I plug the headset on the mixamp which is connected to the xbox via usb. I always felt like i never had a proper good experience.
Hey the new consoles don’t have optical ports but you can use HDMI optical extractor, this way you feed the device with true 5.1 optical signal than then gets processed by the device. I found the surround processing on the console was way better as it’s not too much, where the device one through optical felt not accurate. We can also get the console processed sound through optical and that’s the one to me felt 5%-10% clearer, but the difference for me was not enough to go through the whole extractor route.
I don’t have a pc to update the firmware nor do i have the adapter. Im not getting any audio output to the headset and it won’t let me assign it to my account
Did you ever get it to work? I am experiencing the same issue. I have the correct version of the headset/amp for an Xbox Series X/S, but regardless of what settings I toggle on the Xbox console, I hear nothing in the headphones at all.
I've read reviews online of people having issues on upgrading the firmware for the mixamp to be able to use it for the series X. Did you experience that as well?
Hey I had no issues at all. At first I was using my laptop to do changes but then I discovered the Xbox app. I don’t think the Xbox app has the firmware update feature.
@@REVEF bro this device with Dolby access on series consoles is something else. I just finished recording a video on arctis 9x and it doesn’t even compare to this. I’ve just got the steelseries game dac gen2 and excited to test it against this thoroughly. Still this one device is such a good experience on series x. I wish PS5 3d audio could be like this, but I have to use a hdmi audio extractor with a soundblaster g6 on ps5 Ito get good audio.
@@REVEFdid you figure out how to get the mic to work? I got the mixanp plugged in via USB and my headset plugged into that. Headset works fine but it says "we can't find a microphone for these people". My mic is plugged in to the headset. Did you have this issue?
Hi, I have a problem like that. When I go to put the aux cable on my astro mixamp and connect to my pc in out to hear the alerts, I duplicate the audio of the game how do I remove it? Using 4k capture application Thank you
Hey man, apologies I only use it on Xbox. Have you tried playing with the Astro command centre settings? Also am I understanding it correctly that the PC output should only send alerts? Is there a way to disable the game audio thats coming out from the PC then?
I’m using the elgato 4k capture app and I put all the audio on it because so hears my voice is the group. But when I go to put another aux cable on the mixamp and connect to my pc it doubles the audio of the game.
Hey so if you have an optical extractor you can feed the Dolby digital signal for the device to process, or you can feed the Dolby access processed signal from Xbox to device. In my experience the processing on the device felt too much surroundy and not very accurate, on the other hand the Dolby access processing on the console is something else, footsteps, gunfire, friendly call outs, enemy reloads and the over all enjoyment felt soo good. So I decided to use the console processing, the volume is a little bit lower but still plenty. When it came to optical extractor or just usb solution, the optical extractor sounded 5-10% crisper I’d say, something I didn’t think was giving me an edge so I decided the one usb cable solution for myself. I’d recommend u try the Dolby access app with your controller and hear the difference it makes, getting the device will just take the audio to the next level. For me this has become a must, as my favourite controllers don’t have good audio like elite series 2 and standard series controllers. Hope this helps.
@@thephototechy I do have a optical extractor setup. When you run USB only you said you don't power it from the Xbox in your video correct? That's where I'm confused where do you plug your headset into the mixamp or the controller? I use a Elite 2 controller. I guess what I'm trying to ask is what is your ideal setup I can run it either way I have everything needed for optical setup
@@bradb4328 so if you have the optical extractor, run the usb from Xbox to mixamp and u have 2 options 1 is to get the processed signal from Xbox to mixamp, for this keep the mixamp in Xbox mode and plugged to Xbox as well, for this you also need to make sure the processing on the device is off so you are in the normal sound mode, this will give u the onboard eq as well and it’s a very good audio solution, best I’d say. If you’d like to hear what the miaxmap processing sounds like, you’ll need to power the device separately and feed the optical out to device with Dolby digital audio format selected in the Xbox settings. Now this sound is loud and punchy, but felt not too accurate to me. The last and simple way is to just connect with USB and have the Dolby access performance mode sound coming out. I’d recommend the Dolby access app processing on the console, but definitely check the other solution as well just so I can hear the difference. One tip is if you don’t have separate power u can connect the mixamp to Xbox but put it in PC mode, this’ll give u the different HDMI audio signal options as well. Hope this helps.
I have a problem you might be able to solve. When recording game clips on the Xbox series X it will not record party chat or game chat. So I can’t capture my reaction or team mates reactions when playing games like COD any tips on solving this?
Thanks for the video. Ive set mine up like this, using Dolby Atmos ect. Everything works in the app. Great sound. Loud. But when i start a game (Cyberpunk 2077) i cant notice any difference then when i wasnt using it. Ive tried it with the Dolby Access app open in case that was it but no. Sounds very quiet as well. Would you be able to suggest what im doing wrong? Im using an pair of basic stero headphones. Thanks very much.
Hey one bug I’ve encountered is when I leave the mixamp connected to the console in off state, the sound is a bit different unless I disconnect and reconnect. So every time I switch the console off I have to take wire out and plug it in after the console turns on. For the Dolby access app, I use the game performance mode instead of using the custom eq and playing with the sound virtualiser. In the settings tab for your headset audio format should be Dolby access as well and not windows sonic or stereo.
@@thephototechy Thank you for taking the time to reply, I'll keep that in mind. I lost track in the video, did you end up leaving the Dolby switch on the device on or off? You seemed to say to switch it off and let the app process it, or was that just when using optical? Thanks again.
@@cursedmonkey1033 hey so that Dolby switch over usb doesn’t do anything. If you have the optical setup then yes you can get Dolby digital signal out and use the processing on the device. For me personally the processing on the device felt too much surround and not accurate, the Dolby access however, was way better. Also over USB the hdmi audio mode gets locked to headset format and getting hdmi Dolby digital means you need to power the device separately and use a hdmi audio extractor on the series s/x. I did try the optical setup with Dolby access and compared to usb, I found the optical sound processed by console with Dolby access was only 5-10% clearer I’d say. So I ended up using the usb connection only with Dolby access app using performance mode.
@@thephototechy Thanks again. I appreciate it. I don't have the confidence or knowledge to experiment with things, not knowing what I'm doing, but my OCD compells me to fiddle endlessly, to the point I can't relax and enjoy the game. So this advice helps a lot.
Have you ever had any issues with outgoing audio in party chat? My friends are saying I am sounding muffled, unclear, cutting out, or a cheap mic. I am not sure how to fix it or if its some audio settings in the command center. If you do know of anything, I would greatly appreciate some help as I can't find any info online.
@@thephototechy will do! Thank you!! I really appreciate the time and effort you put into the video as I am sure tons of people are going through issues. It is quite difficult to get help on these niche problems.
I do have a question So I have it connected to my Xbox series s an on the amp it’s showing I’m on mute but my headset isn’t on mute is there anyway I can control that I have the wired headset
Hey the mute function works with Astro’s own headset where you have a switch on the headset itself. I use epos H6 and sennheiser Hd598 with mic mic and they both work with mic audio for me. There is no mute button on the amp itself, but definitely check the Astro command software, it might be the mic has been muted in the software and synced to the device. The software is available on Xbox and PC.
Woah man that headset is on my radar, can’t afford it atm though 😂. Yes this would work with any headset that has 3.5mm connector. TBH honest any good wired headset on Xbox needs this. I’m about to shoot the comparison of Astro mixamp vs the steelseries gamedac gen2 very soon.
@@thephototechy sweet! I’ll sub and watch! Yeah I really really need to get a better balance of chat/game volume for when I’m on apex. The chat volume has been too loud and fake not loud enough plus I’m sure it’ll make it better all around!
For those still having trouble connecting A40 to Xbox series X, the key is updating the firmware on the mixamp. I spent so much time troubleshooting until I plugged the amp to Astros control center and updating the firmware. It works good now through USB output
my firmware won’t update i’ve tried everything on every reddit and support page. did u do anything special??
@@imliterallyspace4530 When I first hooked up to my laptop, I thought the firmware was up to date because it didn’t tell me I had to update it. I unplugged and connect a few times and the notification finally popped up. I’ll let you know later what the current firmware is.
Bro… mine won’t even turn on. No lights are on at all when it’s connected to either my PC or my Xbox.
I have no computer
@@polynesian77what if u don’t have a laptop or oc 🤷♂️🤦♂️
I do wish the Mixamp had a mute button on it.
My favorite part is having it linked to my PC and being able to control the balance between my XSX, PS5 and PC.
I've done some experimenting with the mixamp with and without optical (from my tv) and I came to the same conclusion you did. Its seems to be slightly better, to my untrained ears, with optical. But I found the Dolby Atmos app makes the most noticeable changes to either setup. Also slightly from game to game.
As you know when using optical and PC mode, you can use the EQs on the mixamp. I don't know anything about EQ settings so I use the neutral one, all in the middle, and rely on the Dolby Atmos app. I'd be interesting in learning but looking for videos in the hopes of finding one that goes through all the sliders and explains what they do, they're all obsessed with foot steps. Personally I'm more concerned with enjoying environmental sounds and voices, so I tend to just use the Movie setting on the Atmos app and set it to Balanced. But I don't really know if that's the best one. I've noticed you've made one so I'll try that.
Thanks again for all your help. This video has been tremendously helpful, and I'm sure we all appreciate you taking the time to answer all our questions.
Hey you are most welcome bro! I know what you mean about footsteps, I myself prefer the whole ambient experience where fire direction, friendly call outs and even sounds of different weapons make it immersive and give you a competitive edge. So far the mixamp is my favourite audio experience on Xbox.
For the EQ, it really depends on the headset you are using, if a headset is very bright and shooting your gun makes you want to lower the volume, you can eq that so it’s not too harsh. I myself prefer a balanced neutral sound and as it happens a lot of gaming headsets tend to be not so flat. My everyday drivers are the epos H6 pro open and sennheiser HD598. Both of them have bass under control and not over bearing.
So glad I found this video! I have the exact same setup: Mixamp Pro TR and the Epos H6pro. Would you mind sharing the EQ presets that you're using for games like CoD?
I'm currently playing Black Ops 6 campaign and went back to using this combination of amp and headset, and looking for some recommendations. Thanks!
The optical cable for me is day and night, the optical cable is so much louder as well
How do you connect optical on xbox with the a40?
@@Couli-I believe you need the adapter that astro sell
Hey I used HDMI audio extractor by EZCOO, I got the cheaper HDMI2.0 one as I only have a 1080 screen.
If you have an optical port on your display you won't need the adapter
Anyone thinking about an audio extractor, make sure the GBPS are at least 40GBPS. Otherwise your 2.1hdmi will go to waste, and you’ll no longer have 444RGb chroma.
The audio on the Xbox 360 seemed to be miles ahead of current gen consoles for directional audio- how is it so bad.
Anyone can update the astro A40 mixamp TR to the last firmware for to work with the Xbox X. Mine wont update
Same here still wondering if it’s even possible to fix anymore
Mine doesn’t give me the option to update
I had the same problem if I downloaded the app from the Astro website. So I downloaded the app from windows marketplace and for some reason it worked.
@@cursedmonkey1033what’s the app called
Hi everyone. If you use an optical cable from your tv to the Astro, does it matter what settings you use on the Xbox?
Hey so if the Astro is connected through usb as well to the console, then the hdmi audio out gets the same output as the headset format. It’s a bit strange that we can’t change the hdmi separately and the only way I’ve found to that is to power the Astro separately in pc mode and feed optical, but we lose chat doing that. Personally I think optical with Dolby access app on console setting is the perfect balance. The device Dolby processing felt too much surround and not accurate at all to me, hope this helps.
@@thephototechy I can power the Astro from the tv as well. I don't mind losing chat. Thanks again.
@@thephototechyi play with gamesir G7 SE with 1000 hz. I want to use headset and mic , any suggestion about it ? I though about hmi extractor with astro a 40
I just got this mixamp today and I have the same headset you own but when I plug the headset in the controls stay red and never change to white unless I push the cable in really hard which it will just go back to no sound after I stop applying pressure to the cable. Did you buy a seperate cable for your headset to fit or is my audio jack on the mixamp broken?
So I use the same cable that came with my H6. is the port flush with the front or recessed a bit? it shouldn't be having this issue at all.
@@thephototechy I think my ports might just be faulty because the usb port is loose with the cable in the mixamp and the headphone port also disconnects easily. I’ve also tried other headsets to see if my wire was the problem but it was still red, I’ll probably just have to return my mixamp and get a new one.
Optical cant do atmos sound . Its a limitation from what I know. I am a bit confused about this video.
Can you test out the gamdac gen(Xbox/pc) version
I wish it had an off on button. So annoying the 3th gen had one
Can you connect mixamp with usb and be able to recive audio and have be able to chat ? Or the mic will not work ?
Why yea mixamp pro tr will work with usb only on Xbox and mic works as well. Depending on the unit you get, you might need to update it to get working over usb.
@@thephototechy thank you!!!
Will this work with my tv's optical out? Im trying to get dolby surround sound with my beyerdynamic 770 headphones but the only way to get sounds really is through my tvs optical.
I really need you to answer please I go to the software and it shows no update is neeeded I JSUT got these but when I plug them into my Xbox series x i can’t hear nothing
Hey is it in Xbox mode when you plug in? Also there is an Astro app on Xbox as well. For the update that has to be done on the PC
I'm days away from getting the headphones, I tried to understand what the video said but using the default translator was very confusing (I speak Spanish) can anyone currently help me with configuration and advice?
hello! First of all, thank you for the video, it helped a lot. But I needed your help, I have the mixamp along with the astro a40. My question is, I use an audio extractor that is connected by optical cable to the mixamp and I have the mixamp connected to a power adapter and not to the console, I have the Dolby app installed on the Xbox and I have put the mixamp in PC mode. But I can't in any way have the microphone for active chat. I can only activate it if I connect the mixamp via USB to the console. Is there another way to have the microphone connected without having to connect the mixamp via USB to the console? Thank you very much!
Have you found a solution ???
Hi i was wondering if there is any way you could try to connect a usb mic to the mixamp in the front headset jack with a headphone mic splitter because im trying to use a usb microphone on xbox that way but it is not working even tho ive seen other people get it to work
wdym by optical? sorry im not very good on these things. I have an AstroA40 headest with the mixamp. I plug the headset on the mixamp which is connected to the xbox via usb. I always felt like i never had a proper good experience.
Hey the new consoles don’t have optical ports but you can use HDMI optical extractor, this way you feed the device with true 5.1 optical signal than then gets processed by the device. I found the surround processing on the console was way better as it’s not too much, where the device one through optical felt not accurate. We can also get the console processed sound through optical and that’s the one to me felt 5%-10% clearer, but the difference for me was not enough to go through the whole extractor route.
@@thephototechy So do you use optical audio?
@@thephototechycan you please help me
I don’t have a pc to update the firmware nor do i have the adapter. Im not getting any audio output to the headset and it won’t let me assign it to my account
No idea why it doesnt sense my headphones connected. Have everything plugged in and went in dolby access, nothing. No audio or mic.
Hey have you checked a different headphone?
Make sure it’s in console mode or it’s the right one for your console
Did you ever get it to work? I am experiencing the same issue. I have the correct version of the headset/amp for an Xbox Series X/S, but regardless of what settings I toggle on the Xbox console, I hear nothing in the headphones at all.
@@glassesguy2261 hey did you update the device first? It needs the update to get the audio over USB
@@thephototechy I did and it worked!
I've read reviews online of people having issues on upgrading the firmware for the mixamp to be able to use it for the series X. Did you experience that as well?
Hey I had no issues at all. At first I was using my laptop to do changes but then I discovered the Xbox app. I don’t think the Xbox app has the firmware update feature.
@@thephototechy I see. Makes me a bit more confident buying the mixamp. Thank you
@@REVEF bro this device with Dolby access on series consoles is something else. I just finished recording a video on arctis 9x and it doesn’t even compare to this. I’ve just got the steelseries game dac gen2 and excited to test it against this thoroughly. Still this one device is such a good experience on series x. I wish PS5 3d audio could be like this, but I have to use a hdmi audio extractor with a soundblaster g6 on ps5 Ito get good audio.
@@thephototechy You convinced me to buy it. I really hope I don’t have issues updating it on my macbook
@@REVEFdid you figure out how to get the mic to work? I got the mixanp plugged in via USB and my headset plugged into that. Headset works fine but it says "we can't find a microphone for these people". My mic is plugged in to the headset. Did you have this issue?
Can you use the headset without the amp?
yh 3.5mm
Hi, I have a problem like that.
When I go to put the aux cable on my astro mixamp and connect to my pc in out to hear the alerts, I duplicate the audio of the game how do I remove it? Using 4k capture application
Thank you
Hey man, apologies I only use it on Xbox. Have you tried playing with the Astro command centre settings? Also am I understanding it correctly that the PC output should only send alerts? Is there a way to disable the game audio thats coming out from the PC then?
I’m using the elgato 4k capture app and I put all the audio on it because so hears my voice is the group. But when I go to put another aux cable on the mixamp and connect to my pc it doubles the audio of the game.
Could you turn off the Dolby on the Xbox and use it on the mixamp with the optical cable? Are you recommending no Dolby on the mixamp and only xbox?
Hey so if you have an optical extractor you can feed the Dolby digital signal for the device to process, or you can feed the Dolby access processed signal from Xbox to device. In my experience the processing on the device felt too much surroundy and not very accurate, on the other hand the Dolby access processing on the console is something else, footsteps, gunfire, friendly call outs, enemy reloads and the over all enjoyment felt soo good. So I decided to use the console processing, the volume is a little bit lower but still plenty. When it came to optical extractor or just usb solution, the optical extractor sounded 5-10% crisper I’d say, something I didn’t think was giving me an edge so I decided the one usb cable solution for myself.
I’d recommend u try the Dolby access app with your controller and hear the difference it makes, getting the device will just take the audio to the next level. For me this has become a must, as my favourite controllers don’t have good audio like elite series 2 and standard series controllers. Hope this helps.
@@thephototechy I do have a optical extractor setup. When you run USB only you said you don't power it from the Xbox in your video correct? That's where I'm confused where do you plug your headset into the mixamp or the controller? I use a Elite 2 controller. I guess what I'm trying to ask is what is your ideal setup I can run it either way I have everything needed for optical setup
@@bradb4328 so if you have the optical extractor, run the usb from Xbox to mixamp and u have 2 options 1 is to get the processed signal from Xbox to mixamp, for this keep the mixamp in Xbox mode and plugged to Xbox as well, for this you also need to make sure the processing on the device is off so you are in the normal sound mode, this will give u the onboard eq as well and it’s a very good audio solution, best I’d say.
If you’d like to hear what the miaxmap processing sounds like, you’ll need to power the device separately and feed the optical out to device with Dolby digital audio format selected in the Xbox settings. Now this sound is loud and punchy, but felt not too accurate to me.
The last and simple way is to just connect with USB and have the Dolby access performance mode sound coming out. I’d recommend the Dolby access app processing on the console, but definitely check the other solution as well just so I can hear the difference. One tip is if you don’t have separate power u can connect the mixamp to Xbox but put it in PC mode, this’ll give u the different HDMI audio signal options as well. Hope this helps.
Does the mic work when doing this?
I have a problem you might be able to solve.
When recording game clips on the Xbox series X it will not record party chat or game chat. So I can’t capture my reaction or team mates reactions when playing games like COD any tips on solving this?
It only does it while in game chat
Thanks for the video. Ive set mine up like this, using Dolby Atmos ect. Everything works in the app. Great sound. Loud. But when i start a game (Cyberpunk 2077) i cant notice any difference then when i wasnt using it. Ive tried it with the Dolby Access app open in case that was it but no. Sounds very quiet as well.
Would you be able to suggest what im doing wrong?
Im using an pair of basic stero headphones.
Thanks very much.
Hey one bug I’ve encountered is when I leave the mixamp connected to the console in off state, the sound is a bit different unless I disconnect and reconnect. So every time I switch the console off I have to take wire out and plug it in after the console turns on.
For the Dolby access app, I use the game performance mode instead of using the custom eq and playing with the sound virtualiser. In the settings tab for your headset audio format should be Dolby access as well and not windows sonic or stereo.
@@thephototechy Thank you for taking the time to reply, I'll keep that in mind.
I lost track in the video, did you end up leaving the Dolby switch on the device on or off? You seemed to say to switch it off and let the app process it, or was that just when using optical?
Thanks again.
@@cursedmonkey1033 hey so that Dolby switch over usb doesn’t do anything. If you have the optical setup then yes you can get Dolby digital signal out and use the processing on the device. For me personally the processing on the device felt too much surround and not accurate, the Dolby access however, was way better. Also over USB the hdmi audio mode gets locked to headset format and getting hdmi Dolby digital means you need to power the device separately and use a hdmi audio extractor on the series s/x. I did try the optical setup with Dolby access and compared to usb, I found the optical sound processed by console with Dolby access was only 5-10% clearer I’d say. So I ended up using the usb connection only with Dolby access app using performance mode.
@@thephototechy Thanks again. I appreciate it. I don't have the confidence or knowledge to experiment with things, not knowing what I'm doing, but my OCD compells me to fiddle endlessly, to the point I can't relax and enjoy the game. So this advice helps a lot.
can it work with IEM like Linsoul kz sz x pro ?
Hey it should, but there is no low gain option I’ve seen anywhere. So keeping the volume a bit low would be best maybe.
Have you ever had any issues with outgoing audio in party chat? My friends are saying I am sounding muffled, unclear, cutting out, or a cheap mic. I am not sure how to fix it or if its some audio settings in the command center. If you do know of anything, I would greatly appreciate some help as I can't find any info online.
Hey there are options in the command centre for noise gate, check you don’t have a high noise gate on.
@@thephototechy will do! Thank you!! I really appreciate the time and effort you put into the video as I am sure tons of people are going through issues. It is quite difficult to get help on these niche problems.
Bro please help, mine won’t update i’ve even contacted support
Hey man check the Reddit thread below, there are responses from Astro explaining a fix, hope this helps.
reddit.com/r/AstroGaming/s/p2u6ASl2QB
Have you fixed it yet?
@@strengthculture4030 Nope
@@BEAZM0DEdid you try using the Astro command center in the Microsoft store?
I do have a question
So I have it connected to my Xbox series s an on the amp it’s showing I’m on mute but my headset isn’t on mute is there anyway I can control that I have the wired headset
Hey the mute function works with Astro’s own headset where you have a switch on the headset itself. I use epos H6 and sennheiser Hd598 with mic mic and they both work with mic audio for me. There is no mute button on the amp itself, but definitely check the Astro command software, it might be the mic has been muted in the software and synced to the device. The software is available on Xbox and PC.
The bass in your voice is distorting phones up all the way lol
Will this work with my vzr model one?!
Woah man that headset is on my radar, can’t afford it atm though 😂. Yes this would work with any headset that has 3.5mm connector. TBH honest any good wired headset on Xbox needs this.
I’m about to shoot the comparison of Astro mixamp vs the steelseries gamedac gen2 very soon.
@@thephototechy sweet! I’ll sub and watch! Yeah I really really need to get a better balance of chat/game volume for when I’m on apex. The chat volume has been too loud and fake not loud enough plus I’m sure it’ll make it better all around!