@@ryankproductions7943 yes. The trick is to have someone lifting the base and the pole section of the system and maneuvering it round until you are able to line up the holes to the poles.
Lifetime Product, I have a problem with this hoop, after more than 3 weeks after assembling, when I finally brought the hoop to 10 feet, it looked shorter and when I measured it, it showed 9.5 feet instead of 10. What can I do to fix this.
Very good video. It was a big help. One question: I believe I installed everything correctly, including being careful to tighten screws and nuts correctly, so is it normal for there to a big fairly large wobble on the system when shots are being made. The backboard and pole seem solid, but the wobble appears to be from where the pole and the base are connected. Thank you for the guidance.
You guys probably tolerances the hole for the shoulder bolt for step 4.1 before powder coating. I’m measuring a 12.53mm shoulder diameter and just under 12.50 to 12.52mm hole with calipers. This needs to get fixed.
And actually now measuring at where the chamfer is for the lead-in from the bolt’s threads, it is 12.56mm. This is actually impossible to force through without a mechanical press or turning down the bolt. Can you send everyone who has this issue replacement bolts with tighter tolerances?
Please have your engineering team renegotiate the bolts threads... they are all very hard to turn... i even broke one of the screws... unreal... i spent 2 hrs sweating trying to put this together for my 7yr old bday, and now I have to return it to the store. And I thought I was buying a high end product. Terrible!
We’re sorry to hear you had trouble with assembling. We’d be happy to replace the bolts that broke during assembly and even help talk through some tips and tricks to help get the bolts through. You can reach out to us at reviews@lifetime.com and we’ll get you taken care of or if you prefer you can reach out to customer service directly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
If you look on the side of the video, you'll see a list of the parts you need and which hardware bag it can be found. The pictures on our manuals are also designed to be the same size of the actual parts to help you see what part you need.
Hello, i just bought one of these hoops(model 90271) and when i try to bend my backboard bracket it doesn't bend. Yet i haven't assembled it with the springs. Does anyone know whether it's something wrong with the item or just that it has to be assembled with the spring.
Printed instructions are terrible, this video seems to be better. I will try to put the basketball hoop together again after watching this video. I wish the assembly was easier. Honestly I won't suggest people to buy unassembled one, if the prices are reasonable - get it assembled by professionals
Missing parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
It could be because the T-nuts are not tightened all the way and have become more loose. You will need to take the backboard apart and tighten the T-nuts. If that doesn't work, try reaching out to our customer service experts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Step 3.7 bending the brace brackets. After bending the brackets the holes are still almost 2 inches too short. Could this have shipped with the wrong brackets?
We'd love to take a better look at this to see what may be going on. Please reach out to our customer service team with pictures to see what the issue could be. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
That’s weird. You should have those steps. Please reach out to customer service to make sure are using the correct video and the correct assembly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
We're sorry you're having trouble with the assembly. Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Step 5.2- inner channel was stuck inside outer tube. This is how it was shipped. Had to bang the outer tube until the inner channel finally wiggled free. These parts should not be shipped stuck together like this.
Sorry to hear this! Please reach out to our customer service department with pictures of how your package and parts came to you so we can take a look at what needs to be replaced. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
Well you need a mallet for the four posts that go behind the backboard...I had to whack them through after threading them... that's for sure and thank God for the video because the instructions are not clear at all ...they dont show closeuos disgrams and neither dirs this video...some close-ups on the washer nut steps, and hard to see what youre doing when filmed wurh such a wide angle ....more close-ups are much more useful on the intricate Parts... altogether it takes long but not that hard for someone with some handy skills. definitely not a build for someone with zero tool experience or any sense of rackets, wrench, power drill etc..
@@BX0207 my guy, our replies were months ago. We got it by now. The video should have been a smidge better with some stuff. Nonetheless.. hopefully your comment helps others.
That shouldn’t be the case. I’m sorry you’re having difficulty assembling the product. Please reach out to our customer service team with tips and tricks on how to assemble your basketball system. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
This is lame,he doesn’t show you “the hardware” and things. Items are NOT labeled very well! the basic steps are ok but he doesn’t show ANY detail which is the parts you need!!😡
Sorry to hear you didn’t find this video helpful. Our videos a designed to be a companion to the manual and not a direct replacement, which is why it’s important to refer to the manual for parts and hardware he names that correspond with each step.
That shouldn't be the case. Please reach out to our customer service team with pictures of the handle and your product information so they can help you get this taken care of. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
I'm sorry you are having trouble. We'd be happy to help you out during the assembly you're stuck on. You can reach our customer service team at 800-225-3865 or by email at customercare@lifetime.com and they can walk through the step with you to help you out. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
I'm sorry you're still having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
To jump to a specific step, click on the time stamp associated with the step. (For mobile devices, time stamps are down in comments.)
Section 1
1:56 | Step 1.1
2:07 | Step 1.2
2:19 | Step 1.3
2:33 | Step 1.4
3:18 | Step 1.5
Section 2
03:53 | Step 2.1
04:22 | Step 2.2
04:50 | Step 2.3
05:39 | Step 2.4
05:50 | Step 2.5
Section 3
06:08 | Step 3.1
06:25 | Step 3.2
07:01 | Step 3.3
07:16 | Step 3.4
07:54 | Step 3.5
08:43 | Step 3.6
09:17 | Step 3.7
09:48 | Step 3.8
Section 4
10:04 | Step 4.1
10:43 | Step 4.2
11:12 | Step 4.3
Section 5
12:30 | Step 5.1
12:55 | Step 5.2
13:01 | Step 5.3
13:13 | Step 5.4
13:22 | Step 5.5
13:50 | Step 5.6
14:07 | Step 5.7
14:19 | Step 5.8
14:35 | Step 5.9
15:14 | Step 5.10
15:29 | Step 5.11
Section 6
15:48 | Step 6.1
16:02 | Step 6.2
th-cam.com/video/5RQtqU3GpNw/w-d-xo.html | Step 6.3
16:28 | Step 6.4
The short and long arms. Are the holes supposed to line up? The holes on mine don’t line up
@@ryankproductions7943 yes. The trick is to have someone lifting the base and the pole section of the system and maneuvering it round until you are able to line up the holes to the poles.
Lifetime Product, I have a problem with this hoop, after more than 3 weeks after assembling, when I finally brought the hoop to 10 feet, it looked shorter and when I measured it, it showed 9.5 feet instead of 10. What can I do to fix this.
Hands down the most difficult thing I have ever had to put together. I hope never have to buy another one of these again. I hope my kids enjoy this
Thank you for all the info this helped me so much
Very good video. It was a big help. One question:
I believe I installed everything correctly, including being careful to tighten screws and nuts correctly, so is it normal for there to a big fairly large wobble on the system when shots are being made. The backboard and pole seem solid, but the wobble appears to be from where the pole and the base are connected. Thank you for the guidance.
You guys probably tolerances the hole for the shoulder bolt for step 4.1 before powder coating. I’m measuring a 12.53mm shoulder diameter and just under 12.50 to 12.52mm hole with calipers. This needs to get fixed.
And actually now measuring at where the chamfer is for the lead-in from the bolt’s threads, it is 12.56mm. This is actually impossible to force through without a mechanical press or turning down the bolt. Can you send everyone who has this issue replacement bolts with tighter tolerances?
@lifetimeproductsassembly
You shouldn't need a replacement bolt. Just try using the bolt to ream out the excess powder coating in the hole.
Please have your engineering team renegotiate the bolts threads... they are all very hard to turn... i even broke one of the screws... unreal... i spent 2 hrs sweating trying to put this together for my 7yr old bday, and now I have to return it to the store. And I thought I was buying a high end product. Terrible!
We’re sorry to hear you had trouble with assembling. We’d be happy to replace the bolts that broke during assembly and even help talk through some tips and tricks to help get the bolts through. You can reach out to us at reviews@lifetime.com and we’ll get you taken care of or if you prefer you can reach out to customer service directly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
We are still struggling with putting it together . Looks like we will risk our marriage by the time it’s put together 😂🥲
We are having same issues. We went and got extra threads and bolts from Canadian tire . Still not going well as it stops half way through !!😩
It's true, these bolts are awful. Cmon guys get it together
My rim doesn’t go to 10 feet, it only goes 9’4 and I can’t figure what I did wrong.
How am I suppose to know which part is which nothing is labeled on bag..several bags with alot of parts..
If you look on the side of the video, you'll see a list of the parts you need and which hardware bag it can be found. The pictures on our manuals are also designed to be the same size of the actual parts to help you see what part you need.
Step 2.3
I can’t get the hardware to catch. I’ve been trying for an hour. Help!
Hello, i just bought one of these hoops(model 90271) and when i try to bend my backboard bracket it doesn't bend. Yet i haven't assembled it with the springs. Does anyone know whether it's something wrong with the item or just that it has to be assembled with the spring.
Yea same problem
Step 1.4 the bolts won’t go all the way on. 😩
Same
omg same basketball gods are mad at us
So helpful
Can this system be left outside in snowy weather?
You need five different wrench sizes?????
Printed instructions are terrible, this video seems to be better. I will try to put the basketball hoop together again after watching this video.
I wish the assembly was easier. Honestly I won't suggest people to buy unassembled one, if the prices are reasonable - get it assembled by professionals
i followed the instructions but i don’t have a large axel from it
Missing parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
Hi I have a question, between the model 90812 and the 90585 which one is rougher ?
What do you mean by "rougher"?
@@LifetimeProductsAssembly can the model 90585 be left in the rain ?
Why is the rim still slightly tilted upwards??
It could be because the T-nuts are not tightened all the way and have become more loose. You will need to take the backboard apart and tighten the T-nuts. If that doesn't work, try reaching out to our customer service experts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Step 3.7 bending the brace brackets. After bending the brackets the holes are still almost 2 inches too short. Could this have shipped with the wrong brackets?
We'd love to take a better look at this to see what may be going on. Please reach out to our customer service team with pictures to see what the issue could be. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
I bent the brackets but the screw hole doesn’t line up with hole in the backboard. Any suggestions?
Make sure the backboard brackets are flushed with the backboard. You may need to move the brackets up higher.
I dont have a step 2.4 or 2.5 and i dont know what screw to use for the base and pole
That’s weird. You should have those steps. Please reach out to customer service to make sure are using the correct video and the correct assembly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
How long is the average assembly take?
Assembly times vary depending on the skill level of the person doing the assembly. Most reviewers say this took them 2-3 hours.
Can be left outdoors in rainy weather ?
Yes!
Why does only one of those fat long bars fit !?
nothing is working i’m trying to do this for my school 😢
We're sorry you're having trouble with the assembly. Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Step 5.2- inner channel was stuck inside outer tube. This is how it was shipped. Had to bang the outer tube until the inner channel finally wiggled free. These parts should not be shipped stuck together like this.
Sorry to hear this! Please reach out to our customer service department with pictures of how your package and parts came to you so we can take a look at what needs to be replaced. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
The pole braces are too short to meet with the pole.
Well you need a mallet for the four posts that go behind the backboard...I had to whack them through after threading them... that's for sure and thank God for the video because the instructions are not clear at all ...they dont show closeuos disgrams and neither dirs this video...some close-ups on the washer nut steps, and hard to see what youre doing when filmed wurh such a wide angle ....more close-ups are much more useful on the intricate Parts... altogether it takes long but not that hard for someone with some handy skills.
definitely not a build for someone with zero tool experience or any sense of rackets, wrench, power drill etc..
It was so far so good then step 4.1 happened where the bolts didn’t fit 😞 10:17
what do you do? I’m stuck here
@@keoganlarademusic918 shit I am too. Wtf did they do…
Guys...thread them through...with a wrech..then use a mallet to really smack them through. there's no other way
@@BX0207 my guy, our replies were months ago. We got it by now. The video should have been a smidge better with some stuff. Nonetheless.. hopefully your comment helps others.
easy to setup
That parts don’t fit properly.
That shouldn’t be the case. I’m sorry you’re having difficulty assembling the product. Please reach out to our customer service team with tips and tricks on how to assemble your basketball system. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
This is lame,he doesn’t show you “the hardware” and things. Items are NOT labeled very well! the basic steps are ok but he doesn’t show ANY detail which is the parts you need!!😡
Sorry to hear you didn’t find this video helpful. Our videos a designed to be a companion to the manual and not a direct replacement, which is why it’s important to refer to the manual for parts and hardware he names that correspond with each step.
Bruh my handles don’t even have holes to screw
That shouldn't be the case. Please reach out to our customer service team with pictures of the handle and your product information so they can help you get this taken care of. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
11:14
I see it💀💀😂😂
To fast
This is impossible to build very complicated
I'm sorry you are having trouble. We'd be happy to help you out during the assembly you're stuck on. You can reach our customer service team at 800-225-3865 or by email at customercare@lifetime.com and they can walk through the step with you to help you out. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
Very complicated.
I'm sorry you're still having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).