Update! As of early 2024, Meta has removed API access to Facebook groups on 3rd party tools. You are only able to link a professional FB page to Metricool now. 🚀Boost your social media game with Metricool. Create your account 👇 metricool.com/? 🎟 Use code TRYFREE and try any Premium plan 30 days FREE!Update! As of early 2024, Meta has removed API access to Facebook groups on 3rd party tools. You are only able to link a professional FB page to Metricool now.
You can link both your personal and business accounts for posting! However, we can only pull analytics for the business pages due to API limitations :)
You are great, I love your service very much, but I have a problem with TikTok. Even though my account is commercial, I cannot see the most popular times in the calendar and the schedule does not show the TikTok icon. Please respond as soon as possible. Thank you.
Hello! Your TikTok account is a business account? And how many followers do you have? Sometimes if you don't have enough followers, we are unable to populate the data. If you have more than 100 followers, have your account set to business, and still aren't seeing the option, please reach out to our chat support so they can investigate the issue. Here is the link to that: metricool.com/contact/
Can I set automatic reels & post from a creator account or do i have to have a professional account. My second question is can i change ig bio info from metricool. My third questions can I view how the full ig account looks ?
You can set automatic reels and posts from a creator accounts! You cannot change bio info, that would need to be done natively and yes we do have a free preview. :)
Yes, you can access posts that have already been scheduled out. Additionally in the analytics section, in the top posts, there is a copy-to-clipboard option so you can repurpose the captions from your top posts too. We also can save texts within the planner if you for example have some sort of template or some text you use often in your captions!
How does it work if you're a social media manager managing multiple brands? Do all the social media account connect on one profile or do you have to create different profiles?
Hi Candice! All of the social media accounts will connect under one singular Metricool account but under different profiles. You will have a drop down in the right hand corner that will let you switch into different profiles. :)
You can schedule IG stories! FB stories is not available yet through their API and neither are TH-cam community posts. We can do regular videos and shorts for YT though! We hope to be able to add these updates in the future. :)
Hello! We have a free version that has many features! If you only have one account, the free version should be perfect! Here is a link to explore the different plans and see what the free plan offers: metricool.com/pricing/
Hello! No this is not a requirement. :) Here is a blog to integrate with Zapier: metricool.com/zapier-with-metricool/ and for Canva, you just need to locate it within the Canva integrated tools and it will automatically populate if you are logged into your Metricool account. :)
You will create a Metricool account with whatever email you'd like and then once you're in your account you will go to the connections page and connect whatever IG account you'd like there.@@Deech72
Hello! Via the API limitations, right now, we only have permission to do LinkedIn comments through the Inbox. We hope they will open up the API to allow us to add more features in the future. :)
Update! As of early 2024, Meta has removed API access to Facebook groups on 3rd party tools. You are only able to link a professional FB page to Metricool now.
🚀Boost your social media game with Metricool. Create your account 👇
metricool.com/?
🎟 Use code TRYFREE and try any Premium plan 30 days FREE!Update! As of early 2024, Meta has removed API access to Facebook groups on 3rd party tools. You are only able to link a professional FB page to Metricool now.
We have different social media managers handling different brands. Is it possible to give them access to only the accounts they handle?
Yes, it is possible sir
Can I integrate or link both my Linkedin and Instagram personal and businesses accounts on this ?
You can link both your personal and business accounts for posting! However, we can only pull analytics for the business pages due to API limitations :)
You are great, I love your service very much, but I have a problem with TikTok. Even though my account is commercial, I cannot see the most popular times in the calendar and the schedule does not show the TikTok icon. Please respond as soon as possible. Thank you.
Hello! Your TikTok account is a business account? And how many followers do you have? Sometimes if you don't have enough followers, we are unable to populate the data. If you have more than 100 followers, have your account set to business, and still aren't seeing the option, please reach out to our chat support so they can investigate the issue. Here is the link to that: metricool.com/contact/
Can I set automatic reels & post from a creator account or do i have to have a professional account. My second question is can i change ig bio info from metricool. My third questions can I view how the full ig account looks ?
You can set automatic reels and posts from a creator accounts! You cannot change bio info, that would need to be done natively and yes we do have a free preview. :)
Can you have more than one person upload in the program?
Yes! We have advanced plans that allow you to have multiple team members. 😁
Can you do s tutorial on HOW to connect my wix account to metricool
Does it save posts with captions so you can repurpose later?
Yes, you can access posts that have already been scheduled out. Additionally in the analytics section, in the top posts, there is a copy-to-clipboard option so you can repurpose the captions from your top posts too. We also can save texts within the planner if you for example have some sort of template or some text you use often in your captions!
How does it work if you're a social media manager managing multiple brands? Do all the social media account connect on one profile or do you have to create different profiles?
Hi Candice! All of the social media accounts will connect under one singular Metricool account but under different profiles. You will have a drop down in the right hand corner that will let you switch into different profiles. :)
Is it possible to post FB and IG stories, and youtube community posts on metricool?
You can schedule IG stories! FB stories is not available yet through their API and neither are TH-cam community posts. We can do regular videos and shorts for YT though! We hope to be able to add these updates in the future. :)
Is the tool completely free? I have my own Instagram account and need a tool to schedule my Instagram posts
Hello! We have a free version that has many features! If you only have one account, the free version should be perfect! Here is a link to explore the different plans and see what the free plan offers: metricool.com/pricing/
How to upload videos on all the social media using the CSV? I was told it is possible.
Yes you can! You just need a public link from Drive or Dropbox. Put that in the photo URL section and it should import just fine. ☺️
I would like to try the premium package using the promotional coupon. Is there a penalty for canceling within that month?
No penalty! The promotional coupon will give you premium access for 30 days and then revert back to a free plan after!
If you input your payment information, I would just make sure to go in as the 30 days are up based on your decision. :)
Thank you for getting paid to make the video! We like your voice in FL!
Thank you! We hope the tutorial series is helpful!
Do I need to be logged in with the same email address to integrate Metricool with Canva or Zapier?
Hello! No this is not a requirement. :) Here is a blog to integrate with Zapier: metricool.com/zapier-with-metricool/ and for Canva, you just need to locate it within the Canva integrated tools and it will automatically populate if you are logged into your Metricool account. :)
How do you delete a brand on metricool?
Go to the three-line icon in the top right corner, click on brand settings, then click on delete brand on the left side of the screen! 😄
I manage 3 IG pages but only want one to be synched with Metricool. Is that possible?
Yes, you would just establish the connection of the brand you want with Metricool. :)
Thanks! So when I first make an account do I use that page's login or my own?@@metricoolapp
You will create a Metricool account with whatever email you'd like and then once you're in your account you will go to the connections page and connect whatever IG account you'd like there.@@Deech72
@@metricoolapp THANK YOU!
Do you know if Metricool will add the LinkedIn inbox, best times to schedule on post on LinkedIn, and other things that relate to LinkedIn? Thank you.
Hello! Via the API limitations, right now, we only have permission to do LinkedIn comments through the Inbox. We hope they will open up the API to allow us to add more features in the future. :)
Hello, I am currently using Metricool, and need help, but there is no chat bubble, or way to connect with support? Please advise. Thanks.
Hello! You can contact our support here: metricool.com/contact/
TRYFREE
Hi! You would need to input the code on the Metricool platform. :)