Episode 94 featuring Parts Town Tech Support team.

🔧 Hey folks! Ever been to Chicago for the NRA show? 🌆 Well, guess what? I got the scoop on Parts Town! 🛠️ But hold up, who did I hang out with? The real MVPs - the tech support team! 💻 Yep, I chatted with some phone pros and even the service coordinator boss! 🎉
Now, let's talk tech support. We all dread that call, right? But guess what? They want it smooth too! 🔄 So, I got the lowdown on making it a breeze. Dos, don'ts, and etiquette - we cover it all! 📞 Plus, did you know most of these heroes were techs before? They found their calling helping you out! 🦸‍♂️🦸‍♀️
So, next time you dial in, remember, they're your allies! 🤝 Let's show some patience and teamwork to get our customers sorted! 💼🔍 #TechSupportRocks #CustomerFirst
Special thanks goes out to my hosts at Parts Town. It is a top notch facility and an amazing atmosphere.
www.partstown.com/
Featured guests as follows.
Jesus (Tito) Montes- Community Support Specialist- Marketing
Nicki ( Jarzembowski) Mierop - Manager, Service Coordinator Technical Service
Gilberto (Gil) Ramirez- Sr Technician, Technical Service (cold side)
Curtis Semitekol- Manager, Technical Service (cold side)
commercialkitchenchronicles.com/

[@fshn76]

Just sat down and listened to this. Gives me a different perspective on tech support. More company's need to take lessons from parts town.

[@CommercialKitchenChronicles]

They rep a lot of manufacturers

[@fshn76]

@@CommercialKitchenChronicles yes they do. When at Nextech I dealt with them alot.