I have a quick question I am new. I just bought my M1 ex tool not even a month ago trying to get through to tech-support is a joke my machine when I turn it on for some reason it literally makes a jumping sound and the laser wants to go forward. It doesn’t wanna go side to side, any ideas?
I’m sorry. I’m very new at this. 2 questions… 1) Will this fix the “not cutting all the way through” problem? My M1 stopped cutting all the way through the bass ply wood… 2) what does it mean when you say “laser drop”? Laser drops? 😅
3mm bass plywood is about as thick as you can cut and sometimes it takes multiple passes. The glue in the wood causes the issue of not cutting. The more glue in the wood the less it cuts through. Laser drop, is due to un clean sensors in the mother board directly attached to the laser. If gone un cleaned for long periods of time the laser will actually drop out of its carrier and will have to be reset.
Yes they can be a pain. Make sure you have the correct size Phillips head screwdriver (very important that it’s a snug fit and the screwdriver does not wobble when trying to loosen) counter clockwise to loosen.
@@Bubblestheghost if the laser has not completely dropped out, after you clean it it will return to its normal position. If it drops all the way out you have download the reset software and retract it back up in the laser box so the gears can roll it back up.
Thank you so much, my project cut fine 4 times, then started burning each piece, I followed your video and it has cured the problem, once again, thank you!
![[Part 1] ทารกน้อยถูกทิ้ง👶 หญิงชราเก็บขวดขายเลี้ยงดูเขาจนโต #โลกการละคร](http://i.ytimg.com/vi/nPTDvFCExks/mqdefault.jpg)
I was in tears¡¡ i have the S1 but same problem, i expend two days trying to fix it but didn´t knew about the sensors...thanks man¡¡¡
worked like a dream, wife was nearly in tears .great video.
this saved my day!! THANK YOU SO MUCH!!
@@miriammosca1683 you’re welcome
Thanks dude, it's working again :) !
Thank you for explaining this in detail! Your instructions made it so easy and it fixed my issue!
Glad we could help
this is just what I needed - THANK YOU! worked fabulously
Thank you for this video! Worked like a charm!
Thank you. You are great for the way you did the video.
my machine is not cutting like before
I will try this tutorial
Thanks !!!!I was about to cry!!!
I have a quick question I am new. I just bought my M1 ex tool not even a month ago trying to get through to tech-support is a joke my machine when I turn it on for some reason it literally makes a jumping sound and the laser wants to go forward. It doesn’t wanna go side to side, any ideas?
This sounds like the main ribbon cable maybe damaged.
Contacts
vicky@xtool.com
support@xtool.com
Lia Zhang with Xtool Facebook
See I’m having issues with the y-axis the gantry moves forward and won’t stop , I’ve tried following what xtool said and nothing
I’m sorry. I’m very new at this. 2 questions…
1) Will this fix the “not cutting all the way through” problem? My M1 stopped cutting all the way through the bass ply wood…
2) what does it mean when you say “laser drop”? Laser drops? 😅
3mm bass plywood is about as thick as you can cut and sometimes it takes multiple passes. The glue in the wood causes the issue of not cutting. The more glue in the wood the less it cuts through.
Laser drop, is due to un clean sensors in the mother board directly attached to the laser. If gone un cleaned for long periods of time the laser will actually drop out of its carrier and will have to be reset.
Would this be the same reason the blade housing drops out?
The blade is held in by a magnet, but if the blade housing and laser drops together, it will be the same problem.
Thanks, it's just the blade housing only that falls out
I die all that way, thank you. But now how to fix laser head ???
I can’t get the screws out please help
Yes they can be a pain. Make sure you have the correct size Phillips head screwdriver (very important that it’s a snug fit and the screwdriver does not wobble when trying to loosen) counter clockwise to loosen.
So you do all of this while the laser is dropped? And after it’s cleaned and reassembled, I turn it on and the laser will go back up?
@@Bubblestheghost if the laser has not completely dropped out, after you clean it it will return to its normal position. If it drops all the way out you have download the reset software and retract it back up in the laser box so the gears can roll it back up.
Thank you so much, my project cut fine 4 times, then started burning each piece, I followed your video and it has cured the problem, once again, thank you!
@@Nano_Nana thank you for the feedback and glad it helped.