Tutorial How to Reset Bose Quiet Comfort QC Earbuds | Repair Tutorial
ฝัง
- เผยแพร่เมื่อ 28 ส.ค. 2024
- Send your device in for repair 👉 bit.ly/2wwrMdQ
Steps to fix your device.
1. Plug-in charger cable
2. Open the case
3. Wait 5 seconds
4. Press and hold the button pairing button inside
5. Continue to hold to button for 20-30 seconds
6. Your device is now reset and ready to pair to a new device
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Dude, seriously, thank you. These headphones have been nothing but problems, but the sound quality beats my old AirPods.
Hey, thanks for watching. Glad we were able to help:) - Aaron P
Way better than air pods !!
My God it worked lol I was at work with no music or anything phone calls sucked seeing I have to use both my hands. Thank you so much
Thank God this work. It's was getting on my nerve. Mine refused to reset, but I kept doing it.
True. Bose is the worst when it comes to pairing.
Dude, I was completely frustrated before my run, my earbuds were not working. Came home to fix the problem and you were right on the money with your explanation. I watched your video twice to learn the process for the future. you were definitely a good instructor regarding my Bose earbuds. Thank you very much, indeed😀💗
So easy! 🤦🏻♀️ I was struggling with mine for about an hour. Then went back to try again. Now I know what to do. Thank you! 🖤
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
I was about to toss mine in the trash. Literally have watched other vids and it never worked, finally did. Thanks a lot
Your welcome
After two weeks, my left Bose earbud stopped working and showed a charge of zero. Resetting them fixed the problem. Thanks.
Glad I could help
So simple & Easy. Could not found any help at Bose website, but this video helped straight away and solved the issue after changing the phone. Great!
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
OMGGG AFTER A FREAKING MONTH AND SEARCHING UP COUNTLESS VIDEOS I FOUND THIS MASTERPIECE!! THANK YOUUUI
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Thank you so much! My left speaker wasn't working after only a few months, did this easy reset and I am good to go. Thank you!!!!!
You're welcome!
Wow! Im so grateful n thankful for this info… good thing i never throw my earbuds away. It has not been working…all of a sudden they could not pair it… so it has been just sitting in the drawer. And off n on i try to try pair it… but it does not work until today, when i saw your video about resetting it… then got updated,,, then got connected… THANK YOU SO MUCH! Now i have two pairs of bose earbuds!
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This fixed my earbuds. They suddenly did not play any audio on any device. bose support was not helpful, your video was. kudos to you.
Your welcome:)
Hey thank you so much!!! Helped me to fix my left earbud that was with lower volume!!! Saved me to deal with returning them ❤️
Glad we could help!
For some reason my right earbud has lower volume. Hopefully this works.
Thank you for this perfect, to the point tutorial... Was having problems with the left earbud being to low (This is my third pair of buds from 3 different makers and they unfortunately always have audio problems) and this actually fixed the issue. Merci
Your very welcome:)
My left ear bud was lacking sound compared to my right ear bud. This fixed my problem. Thanks 🤙
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
thankssss you saved my gym journey today lol
Happy to help!
Thanks for the superb instructions! They also worked for the new Bose Sport Earbuds.
Glad I could help!
Do you have any suggestions for when one earbud won’t work at all? I can’t seem to even reset them because the right won’t light up…or do anything at all!
im the same about to start crying
Hey Joe, thanks for your videos. I have a problem, i hope you can help me. I bought them and the first day everything great, but today the second day, the left earbud sounds lower volume than the right bud, could that be a fabric issue or is there a setting or something? Thanks a lot in advance and take care. Cheers!
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Hola, por favor me ayudas haciendo un tutorial para reestablecer mis audífonos Bose Sound Sport Free, sólo empareja el derecho, el izquierdo solo prende la luz blanca y por más que intenté varias alternativas no enciende la luz azul para emparejar. Saludos, Cristian desde Ecuador
Thanks brother my airbus sport working fine big love from 🇵🇰 ❤️
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I did exactly what you said but It didn’t work... so I changed to a different charger followed the steps and it worked just a head ups for anyone
Thanks for the info:)
Was about to smash my headphones but thanks for this video I didn’t have to. 😃
Saving one pair of headphones at a time 😉
hey joe i recently bought bose sport earbuds n is facing issue of left earbud dont connecting to the case et all
Thank you for the helpful tip non off the other videos where even helpful had to look for like half an hour
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It worked for me bro. God Bless You 🙏
Glad it helped
Saved my life dude, big thanks.
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Light on the right earbud doesn’t turn on or blink at all when in the charging case
Mine 2, got them today, can not get them working 😞
Mine too
How do we listen with just one ear bud.. and do we also need to do a reset after that when you go back to two ear bud mode?
its actually works i almost ended up selling mine ur a savior kudo for you.. thank you
Hey, thanks for watching. Glad we were able to help:) Please subscribe for more videos like this. - Aaron P
Hello Joe how you doing well I did everything on the video but mines are blinking white/red what seems to be the problem?
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
So it’s only rapid flashing on the right headphone, what does that mean?
Hi Joe, my left ear bud´s light when in the case comes pale while the right one is full light. I have tryed your siggestion but it will not work. Do you haveany idea on what to do? This are just one month...please help. I am not in the USA.
Contact Bose support, they should be able to better assist you.
I can’t seem to get the right bud to work any ideas if this is broken or a software problem
omg same!
Mine right one too
I left one won't charge it's annoying used them like 3 times..
@@nicholasmaclean3295 Thats why QC are better
@@master13fox I just realized they are the QC but yeah left ear bud won't charge
Hey 👋
After I lost the charging case can I charge them with another one same model?
From my understanding you should be able to
Does this help with the left earbud not turning on/charging?
Right earbud just completely died while in my ear and now my left earbud is in never ending white flashing light mode. They won’t even reset. So disappointing - this video was super helpful though!
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Hi Joe, I can't connect even after resetting! The right ear bud doesn't work. Sometimes it blinks red, rarely white but mostly doesn't blink at all! I needed your kind guidance please!
Contact Bose support as they should be able to help you better in this situation.
Thank you a lot Joe. I just lost my right earbose quiet comfort. any way to get it working ? thank you a lot
Contact Bose support, they should be able to better assist you!
I would NEVER recommend buying these ear buds, got them for my birthday on Jan 22, they worked once and never again, tried this suggestion and still not working, major disappointment 👎
Contact Bose support. They should be able to better assist you with the issue you are having.
Hi Joe. Can Bose QC earbuds be mixed? I have a pair in which the LEFT earbud is blinking RED/WHITE and useless. I bought another set (with case) as parts because the RIGHT earbud has very low volume in the hopes that I could take the working LEFT earbud from that parts set and use it with my original set thus replacing the defective LEFT earbud. Although the replacement earbud charges and shows a WHITE light, it never pairs. I have tried the so called factory reset with negative results. Any advice?
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Where do I get a another charging cord from? I lost mine. Or I can u a universal one?
Yes
W man thanks for the help hope your having a alsome week 😉
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
Still having issues. It’s the right one
Contact bose support and they should be able to better assist you there.
@@Joesge got new ones within a few weeks. Was easy process w/ Bose
Thank you so much for this video. I could not figure out what was wrong. I thought that I had broken them. I was gonna buy a new pair. Your the best. 😉😊🙏♥️
You are welcome! Merry Christmas:)
@@Joesge Just got these for Christmas and they already don’t work. I’ve tried resetting them but they keep flashing red and white. What should I do? They also flash red or don’t flash at all. Please help me Joe🙏🏻
God bless you mate your a life saver
Great video my right one stopped working and I’ve only used them a few times
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Do both need to flash blue? Only my right will flash blue, while the left flashes or stays white. These are brand new and I have never connected them.
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
Can you please also put a video on how to repair the case?
Unfortunately we do not repair the cases.
@@Joesge I just need to fix the pin that supports the case
Thank you, I was having problem with the new earbuds I just bought, I almost threw it away. Your video helped me and now my frustration is gone, life is enjoyable again. Thank you so much. ❤❤🙏🏻🙏🏻❤❤
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Yooo, thank you, I couldn't figure it out and the lights on my don't stay on anymore while not in use. My earbuds recently started to stay on and connected even while in the case, after this reset that stopped. Thx
No problem 👍
I just got my earbuds and it’s only been about a month and one ear is popping really loudly and sounds drowned out then starts popping again.. is this something can be fixed? I’ll try to reset them it’s just odd, I have the worst luck with earbuds. Back to my gen 1 AirPods, been through AirPods Pro and had bad luck as well. Anything helps thanks.
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
Hallo Joe !... I lost my case and bought another one on ebay. I've tried pairing them but it doesn't work. Do you know how to make the headphones work with another case? Thanks !
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Thank you so much. My problem is resolved.
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Does it work in all Bose Earbuds?
It should work on most
Dude I do this more this once , should I get a replacement
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
I just got these today. The right bud light never comes on, and no matter what I do, I cannot get the leds to turn blue for pairing mode. Please help!
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your comment and we will be able to better help you there. - Aaron P
This also happens to mine
Hey this might sound dumb ik not familiar with this but it starts flashing red
Sorry, what do you do if, after all those steps, the lights don't turn blue? I've done it 6 or 7 times now and the lights just stay solid white.
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
That worked for me, thank you so much!
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
My right earbuds light won’t turn white so how do I fix that
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
While I’m doing my errands I usually put one on (right earbud) once I put the right one back to charge and use the left one. It disconnects, it will only stay connected if the case is open. Is this normal or the right one is the only earbud that can be connected while having the case closed?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
In my case, my earbuds cycle between blinking red and solid white. It suddenly happened yesterday, and cannot solve this prob by your method. Do you know what should I do to deal with it?😭
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Hey I wrote a question on your site regarding this issue, hopefully you can help me out?
We will respond at support@joesge.com
Joe, followed your installation. After pressing down for 30 sec, led lights turned off, then turned white,then started to blink red and white, any idea?
Bose seems to have lots of issues with these. I would contact them to see if they can assist you better.
I had no idea how I had to connect to the power for resetting. Thank you so much!
Glad I could help!
If you use the wrong power supply usbc the reset might not work. I tried these steps with a weaker charger and it didn't work. When I tried again after I found a better charger it worked.
Thanks for the advice:)
Hi I tried the process, but its not working for me the lights are not turning blue. Any other suggestion.
Contact Bose support they should be able to better assist you.
I tried this (right earbud not working, it seems this works better for if the left isn't working). It didn't work, but what did help was disabling the in-ear detection in the bose music app settings.
They work now?
@@Joesge Yes, but there are still those days when they decide to be finicky.
I tried this since my headphones won't connect to any device any longer. However, the lights won't turn blue and the headphones don't get into pairing mode. Do you any other ideas for that problem?
Contact Bose support and they should be able to better assist you.
Same issue, did you fix it?
Same problem here… Any results??? Anybody???
I was on the phone with Bose support. My right earbud did not turn on white or blue, so apparently it didn't recharge anymore. The right one is the Master, so if it doesn't work, nothing works. Support was very helpful though, I'm getting a replacement
Hey Joe , I lost my battery case and I bought a new one second handed , it charge my earbuds but I’m having issues to pair the air buds to phone . Can’t be connected , I’m guessing if it’s not the same battery box won’t let me pair them ?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Please help! My Bose QC buds are blinking red and white. I followed your instructions for reset, but it didn’t work. Can you help me????
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
Thank You so much it worked! loved it
Great to hear!
Got a new iPhone and my bose Sport earbuds weren’t there after transferring my info from my old phone. Tried your tutorial several times and the ear buds still won’t pair. Help’
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
This fix does not work for the newer (Bose QC2 earbuds). If you know a solution to this issue for this model please respond.
I would contact Bose and see if they can give you any more assistance.
@@Joesge Did that this morning and was hung up on 5 times; once by a supervisor. Sent the product back and went Sony. Thank you for your response. I am done with Bose.
Hii I have a problem pls help
What do I do when the right ear bud doesn’t light up?
Contact Bose support as they should be able to better assist you there.
I have a problem with my bose,my voice are choppy on another line my friends he did not understand clear what i want to say.whats your advice,i have sony its good on calling not chappy.
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
@@Joesge i guess its ok now.i just reset my android.i will message you anyway if got some problem again..thanks
So I’ve been having an issue with my left earbud for my Bose Quiet Comfort EarBuds and it won’t fix my left earbud I don’t know what the situation is but could you make a video fixing the left earbud thanks
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Hey Joe thanks for your useful videos! Took my ear buds out after a few months and charged them. While the box shows all 5 LEDs the ear buds have no light blinking on them :( 😞 Nor being seen on my phone and can't use them. Any help and advice please.
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
did you ever get a solution. i just got a new pair and they seem to have this issue and i can’t figure it out
I have tried this but they will not go into pairing mode even after the reset. The pulsing blue light never comes.... Any suggestion?
Have you tried plugging them in?
only red light is glowing in left bud where is right one is working fine
I have different Bose wireless headphones and one of them won’t light up it doesn’t say anything and it won’t pair, not how how to work it, the bose website says nothing about it. And there’s no videos on it pls help?
Hey I have a problem when using my left earbud and when I put back my right earbud in the case my left earbud stop working?
Contact Bose support as they should be able to better assist you.
@@Joesge my boy one year after and you still responding. That’s a goat 🐐 right there.
So I did this an im not getting the blue lights, my right ear bud is not even lighting up anymore. Do you have a solution for this? The charging port is working and the left earbud is blinking white
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
So every time I want to switch from being connected to my laptop to my phone, I have to reset them?
You should not have to
Light are flashing white for me. Not able to reset or whatsoever
So mine wont work if the case is closed. If I put one in one ear (what I do at work) and close the case they shut off. When I get a certain distance from the case itself they start to cut out. Sound gets choppy like cd skipping.
If you contact Bose support they should be able to help you more with a situation like this.
Hey Joe, do you have a fix for these earbuds making random calls to people on your contact list?
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
@@Joesge thanks Joe, but I sent them back for a refund while I still could. They were far too troublesome for me.
Happened to me kind of. was working fine on plane, stowed them in case and now the right one has no light and isn’t responding. Thoughts?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Please post the fix you manage to get it to work, am experiencing the same issue, right bud doesn’t light up
@@mustafabogey831 did you get a solution? I have the same problem.
When I hold the button down one of the ear buds flashes red?
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
Please help, resetting is not working for me. Left and right are crazy out of sync. Resetting only works for right earbud.
Contact Bose support as they will be able to better assist you
Mine aren't blinking blue at all anymore and I can't figure out why. They're fully charged and everything, but I can't get them to blink blue or pair with my phone anymore. Any idea as to why this is?
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.
Hi I have a problem with my bose wireless
The battery last around 45 minutes after telling me the battery is 100% charged
Hope you answer
Thanks.
By the way
Is bose soundsport
Sounds like you'll need to replace your battery
Hey, thanks for video. I am facing some even after reseting them. When i open the charging case white light is on only on left ear bud. And right bud is showing nothing. I have tried after reseting them as well but didn't work. These are new ones which i got recently. Do help me to resolve the problem. Thanks
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
Same here
Is there a solution or are they just broken?
Did you manage to fix it? Am having the same problem, its really frustrating
Same thing any one fixed it?
Hey Joe. Ive lost my charging case and bougt another one used. It charges my buds only when connected to power supply(it shows charging but dead rigt after removed from case) and I cant connect it to other bluetooth devices. Also I can not reset my buds via holdind BT button on case. Is there a way to get other case work propper, or it is some kind of protection ?
Contact Bose support and they should be able to better assist you
@@Joesge Thx for advice. Have you eve tried to switch cases ? Can you reset those qc earbus with other case ?
I have the exact same problem! Did you fix it ?
@@raoufzwaitv-3016 no. Still having it. I didnt find other case to try. With 1st one i fail
Life saver ❤️❤️
This soft reset doesn't seem to work on my Bose QC Earbuds. I tried updating the firmware from the Bose Website, that doesn't work as well. My Earbuds aren't connecting to any device - keeps "rejecting the pairing"
Contact bose support, they should be able to better assist you!
I just got mine and in about 2-3 hours brand new the left earbud just has an awful backround sound 24/7
It may be your noise cancellation. Try to turn off the noise cancellation.
Is it a hissing sound?
I got the same problem the left side noise cancellation just stopped working out of nowhere, been looking everywhere but cant find anything on it , can anyone help?
Same problem, have you managed to fix it?
@@tomikrklec4028 for my case, I sent my earbuds back and got a replacement
The blue lights never show up, just white or completely dark
Unfortunately, it didn't. When I try to update I get an error message: "It looks like your case is empty. Disconnect the USB cable and make sure both earbuds are placed in the case. Then, close the lid and connect the case using the USB cable." Do you have any solution suggestions?
Hello, thanks for commenting. Please email us at support@joesge.com and we will be able to better help you there. - Aaron P
How to fix white red blinking?
Hello, thank you for the comment. We, unfortunately, do not repair this model anymore. Please contact bose support @ support@bose.com and they should be able to better assist you.