Midea Cube Dehumidifier Operation and Overview
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- เผยแพร่เมื่อ 8 ก.ค. 2024
- #MakeYourselfAtHome #Cube #Midea
Watch this video for a quick overview of the Midea Cube dehumidifier, and learn how to assemble and start using the product.
The Cube features a lift-and-twist design which makes it ultra compact, while still providing a larger capacity bucket.
Learn more at www.midea.com/us/Air-Conditio... - วิทยาศาสตร์และเทคโนโลยี
I love this design idea! Upright keeps the footprint low while the self-contained bucket collects over twice what the other home dehumidifiers can. Great idea Midea!
Hi Matt, Thank you for your feedback! Have a great night!
This dude is a Robot! (pre-Data) Awesome Unit! just bought it;)
We're thrilled that you're enjoying your dehumidifier, Region7! Welcome to the Midea family.
I can’t get mine to work
@@ginnyfullen4626 I am sorry to hear that. Please reach out to us via Facebook at m.me/MideaAmerica so that we can assist!
😂
I love how they reply in the comment section just like a robot would . 😅
I just purchased this unit a few hours ago and already love the design and options. Unit started working right away in my crawl space area. Started with 62 % humidity , took it down to 50 % in a few hours. I'm using the bucketless option since my floor sump is close by . The wireless app is super cool too. Very impressed so far , great product !!!!
Hello, RENN477. We do appreciate your great feedback and we're happy to hear that you're impressed by your unit. Have a wonderful day.
how did you get bucket less mode to work?
*humiditer We liked it **Fastly.Cool** so much in the basement, we bought a second one for the main level. The amount of moisture it pulls out of the air is astonishing.*
Hello Brian. That is fantastic to hear. Thank you for your kind words. Welcome to the Midea Family!
What an absolutely excellent video! Thank you for making this! I just got this unit used and it did not come with the manual. What a lifesaver! This is a great unit, I am very happy with it
Hi. That is wonderful to hear. I am sorry that you didn't get the user manual. If you would like a copy you can go to www.midea.com/us/air-conditioners/dehumidifiers and choose the model you purchased and the user manual and specs are there for you to download or view. Hope this helps. Welcome to the Midea family! Enjoy :)
I own two of these and I'm about to buy a third. My house is 5.100 sf and 165 feet long on a single level in KY where the humidity gets crazy a few months out of the year. These have been life savers, honest to God. Easy to store in the winter and we just roll them out in the summer as needed. I haven't used the continuous drain feature yet because frankly I like to see how much water I'm dumping out of the bucket! LOL!
Hi, @johnsmith-ds8yv. Thanks for being part of our family! We're so glad you've been enjoying your products! Have a great day!
This is a very good design, and after doing quite a bit of research on dehumidifiers in general, as I am replacing a Whirlpool unit that lasted me since 1991, and also a Sears unit that ran from about 1973 till maybe 4 or 5 years ago. Upon unboxing, I was very very impressed with how well packed this machine was, banding straps to ensure everything stays together, and the overall quality of this machine is beyond belief. This video is done exceptionally well, and I will leaf though the instruction manual and then get this new machine up and running. Thanks for making such a well thought out product, along with this highly informative and easy to understand video.
Hello, georgewaters8592. We are happy to hear that you are satisfied with your purchase. We appreciate your kind feedback on the video. Have a great day!
@@MideaAmerica The first 20 hours or so have by far exceeded my expectations, 4 gallons within maybe 10 hours, then about 2.5 gallons over the next 8 or so. I'm at the point now where I can set the machine to a desired humidity level, and have it cycle nicely. Once again, outstanding product, and also of note this machine does not raise the inside temperture like my old one did.
Midea MAD50PS1QGR is a game changer. My basement does not smell like a basement since I started using this unit. Great value for price. Highly recommended.
Hello E Dub. Thank you for your feedback and welcome to the Midea Family. Have a great day.
This unit is nicely built. Ive had a horrible experience with Hisense so it was refreshing to get a good product like this. I definitely recommend this humidifier.
Oooh I was staring at a Hisense at Lowe's and at the last second decided to make the drive to Home Depot and try this cube. I am not disappointed!
nice to see Mark Zuckerberg is working on a 2nd human prototype interface
Hahaha I was just thinking they could totally have AI do this and I wouldn’t notice the difference.
😂🤣😂🤣😂🤣😂🤣😂
I was bout to say if this guy is a robot 😂
Peak robot moment at 3:47
Peak robot moment at 3:47
Just bought this unit for our RV, video was super easy to follow for our setup.
Great to hear!
Very nicely explained, easy to follow instructions!! We have two of these and love them!! Great product!!
Hello Shawn. Thank you for your kind words! We are happy to hear you are enjoying the Cube so much! Sticking with the Midea family! Have a great day :)
So far I am impressed with this thing. After 1 week.
Finally, an adequate solution for my workshop.
*Easy install, so far Works great **Fastly.Cool** !*
That is wonderful! Thanks for stopping to share your experience. Enjoy!
The fastly cool is a scam link bot
Very intelligent design especially for small apartments like what I have. I just ordered one.
Hello, James. Great to hear! We hope that you enjoy your new unit. Have a wonderful night.
A really great and helpful video! It answered our questions regarding P2 and the filter icon that both showed up. I would recommend that you add a mention in the video that removing the air filters for the first time may be difficult as the demo unit in the video made it look effortless. We love the product though and are very happy with our purchase!
Hello J. Thank you for your feedback. We strive to make our products better in the future and appreciate your time and feedback. Have a great day.
Uh, yeah…… still haven’t figured out how to get them out. Love this unit - but the air filter design is pretty bad. I’m a product designer, and this part WOULD NOT pass.
Nice video. The Midea unit worked fine at first. But after a few weeks the filter clean icon appeared and the dehumidifier stopped. The video makes it look easy, but I cannot get the air filter out. Which way do I squeeze? Make a new video showing air filter cleaning.
To anyone having trouble getting the air filters out. You need to get enough traction to "lift" the tab out, pulling towards the front of the unit (the side where the console controls are located). I found I had to try to pull by pressing my finger hard against the side I wanted to pull it out towards, while trying to lift it out of its slot. It helped if I got a fingernail under it with my other hand to help pry it out. Once the filter tab/handle is out, it easy enough to pull out. This process would have been way easier if there was barest amount of a plastic lip to get your finger under to pull it out. Bad design on that part, but not a deal breaker.
@@nova31337 Would putting some duct tape on it help?
Impressive. Thank you.
When you set it to drain pump mode, it automatically stops pumping when the water is low enough, correct? What level does it start pumping?
Well done, almost human like robot. Kidding aside the video is very helpful. I just set mine up. Hopefully, it'll lower the moisture in my house.
We're glad our video was helpful, i@m! We hope you enjoy your new Cube!
When you empty the reservoir of water. Can you use the handle provided or have to lift from the bottom?
Hello Mark. Thank you for your question. You will need to lift it by the handle and then lift with both hands to carry to the drainage point. You can review page 12 of this manual for specifics: m.media-amazon.com/images/I/D1-CUVsknhS.pdf. Have a great day.
Hello. I have been using it for 3 days and it is very good so far. The first day it removed 4.7 liters of water from the air. I will be very curious about the heating season. I saw that many people have a lot of difficulty cleaning the filter due to pulling it out. That is why I just tried to pull it out now and it only took 20 seconds I managed to remove the 2 filters from the machine. It's not difficult, you just have to move it in and out a bit. We love it so far :)
Thanks so much for your great feedback!
Alguien puede decirme si esta unidad trae ruedas o si hay que comprarlas por separado? En la caja lo presentar con ruedas pero no las encontre dentro de la caja.
Hola y gracias por su consulta sobre el Midea Cube. Esta unidad no tiene ruedas. Por favor, póngase en contacto con Facebook en m.me/MideaAmerica con más preguntas. Estaremos encantados de ayudarle. ¡Que tengas un gran día!
i love this dehumidifier so far, though i'm having troubles getting the small drain hose +pump to come on. it's in pump mode but it's currently filling the bucket in the bottom and not pumping any water through the small hose. i've taken it off and checked for blockages, but there weren't any. does it just come on when the bucket fills completely?
Hi, Sweet9964. Thanks for reaching out! The bucket should be full before activating the pump feature. This reduces any strain on the pump so that it can perform optimally. Have a great day!
I have the same question. Totally unclear. Should I leave pump mode on and then it'll pump when it's full until it's empty? And then it'll remain on?
I love this unit but have noticed starting to ice up . I cleaned filters but still icing up . Machine is clean , possibly room is too cool ?
We're sorry you've been experiencing frost buildup with your dehumidifier. For troubleshooting assistance, please email us today at DigitalSupport@midea.com.
Just received this, but the button panel was detached and sunken in. Who should I contact? Thanks!
Hello NanaVico. We're sorry your button panel arrived detached! Please reach us on Facebook at m.me/MideaAmerica with specifics and we'll get this solved with you!
im planning on keeping the cube dehumidifier in my room should I remove the drainage plug?? before turning it on?
Hello Kevin. If you plan on using bucket mode you would want to keep the drainage plug in the unit so that it would not drain onto your bedroom floor. If you have any questions please send us a direct message via Facebook at m.me/mideaamerica. Have a great day!
Thanks for the helpful info.
Hello, Donovan W. Glad it was helpful! Have a great night.
Is it supposed to leak into the bucket when hooked up for continuous drain?
Hello tashiwashitube. Please reach out to us via Facebook at m.me/mideaamerica so that we can get more detail in regard to your model and question. Have a great day. Talk to you soon.
Best dehumidifier out there
This filter part is not super clear how to remove it. My unit does not look like the one in the video.
Hello Passionate Technology. Thank you for taking the time to reach out. If you still need assistance please reach out to us at m.me/mideaamerica. Have a great day!
This guy's perfect !
After updating to your newer app, my dehumidifier no longer displays the percentage of how full the bucket is. Can you folks bring that feature back?
Hello xaipemw. Thank you for reaching out. We are sorry to hear the app is not providing the features that you were enjoying on the previous version. We are working to improve this. If you do have any further questions or concerns, please contact our specialist via Facebook at m.me/MideaAmerica.
Well done!
Thank you so much for your kind words! Enjoy!
Just to clarify: If the mode is set to a desired humidity level, does the fan run continuously or just when the unit is dehumidifying?
I don't want the WiFi feature......can it be left turned off?
Hello D6c10k. Thank you for your comment about the Midea Cube Dehumidifier. Please send us your questions on Facebook at m.me/MideaAmerica so we can assist you.
@@MideaAmerica You're a freaking wealth of information!
I've read from other sources that the filter(s) are difficult to remove. It looks pretty easy in the video. What's up?
Hi. What is "fresh" function in application? I got 20 pint cube, with modes: dryer, continuous, smart (and set rh mode). What does fresh option do?
Hello. Sorry to hear that you are having trouble. We are happy to help. Please reach out to us with the model you have questions about via Facebook at m.me/mideaamerica. Have a great night.
Do you leave the plug in if you don't use a hose ? Or it's to be left unpluged
Hello @user-pw9sc3up8e, thank you for your question. If you're not using a hose, please ensure that the drain hole is covered. Have a great day!
Why don't I get a notification on the MSmartHome app when the bucket is full? Is it a bug or do they really not have this feature? Is there a way to reset the bucket level back to zero if I manually empty it before the unit shows it's full?
Hello, Alex. we are sorry to hear that you are not getting notifications when needed. to better assist you with this, please reach out to us at digitalsupport@midea.com and we'd be glad to help.
You've got some muscles, dude!
Bought one and set up easily. App was very easy to install but...after we empty the collected water, the app doesn't show that. How do you get the app in sync to show the accurate water level?
Hello and thank you for reaching out. Please review the user manual for assistance. If needed, you can contact us at digitalsupport@midea.com.
I’m trying to put the cube back into storage mode but my gray Pump drain house won’t come out from the unit ?
Hi @WooDeWow, To remove the pump hose, push in on the collar around the hose and pull the hose out.
So I got my unit out from storage and the continuous drain plug was unplugged. I don’t remember if it was open or closed all last year. I only use it with the bucket. Does it need to be capped to run in the bucket or is that the only source that water drains from and needs to be open while using bucket still.
Hello Caleb. You can use this unit either in continuous drain mode or by emptying the bucket by hand. You can find more detail in the user manual m.media-amazon.com/images/I/D1-CUVsknhS.pdf on page 12. Have a great day!
They didn’t answer the question did they
I can't seem to get the air filters out - he makes it look so easy but even trying to jimmy things with a butter knife doesn't seem to help. Anyone have any suggestions?
Glenda, it was a bit of a chore to get the filters out. Try putting out and to the front of the unit. I ended up using a piece of that sort of puffy shelf liner (anything that helps you grip will work I'm sure) to keep my fingers from slipping and they came right out.
Hello Glenda. Thank you for taking the time to reach out. If you still need assistance please reach out to us at m.me/mideaamerica. Have a great day!
Everything thing I wanted. Ability to set a humidity range and can be controlled by my phone. Very happy.
Can you use the dehumidifier without the bucket when in continuous mode?
You can use bucketless mode which allows you to run the unit without the bucket in place. The included drain hose or a garden hose must be attached for proper bucketless mode operation. To activate bucketless mode, the following steps must be completed within three minutes of plugging the dehumidifier in.
1. Press and hold the up and fill level buttons for 3 seconds until the bucketless icon appears on the display
2. Ensure the dehumidifier is on flat level ground (free of debris)
3. Make sure the hose for bucketless mode does not rise above the connection point on the unit
4. Attempting to change the unit into bucketless mode while it is sitting on the bucket will have no effect.
To remove the unit from bucketless mode, place the unit back on the bucket.
How do you remove the hose from the back of the unit when storing it after using pump mode?
Hello Donald. Please reach out to us via Facebook at m.me/mideaamerica for assistance. Have an excellent day!
Press the ring around it in, then pull.
I'm guessing you already got the answer but you just have to gently pull out the ring that is around the drain hose while also gently pulling the hose. It slides out of the quick connect.
If the pump shits the bed before the dehumidifier does, can I hook an external condenser pump up to the unit? Thanks!
Hi, squirrelattackspidy. We do not recommend attaching an external condenser pump to the Midea Cube. Have a nice day.
@@MideaAmerica Would you recomend it though if the built in pump shits the bed a day after the one year limited warranty expires? 😁
what if i try to set bucketless mode and ther up arrow + fill combo does not work. ? any way to reset it or just keep trying until it works?
Hello, papijelly. To better assist you with your inquiry, please reach out to us at DigitalSupport@midea.com.
How do I make the ap WiFi symbol image to stop flashing? Accidentally held down power button too long and it won’t go away also I can’t get bucketless mode to work it never shows up in left hand corner
Hi there, I'm sorry to hear you are having some issues with your dehumidifier. Please reach out to us at DigitalSupport@midea.com to better assist you, and reference case number 111605960. Have a great day!
I followed you directions exactly. Plugged unit in. Turned on unit. Pressed up arrow and fill level buttons at the same time for 3 seconds (and more; up to 20 seconds). The bucketless icon would not show. I did see the icon when the unit was plugged in: all icons showed during "boot up". Any suggestions?
Hello Dave. If you have this unit plugged in and the drain hose connected the light should be on for bucketless mode. I see that you have already followed step 1 in the user manual. Instructions can be found on page 10 m.media-amazon.com/images/I/D1-CUVsknhS.pdf. If you have any questions or concerns please reach out to us via email at DigitalSupport@midea.com or Facebook m.me/mideaamerica. Have a great day. Enjoy!
horrible "instructions."
Ok the models with the pump. Does the pump kick on automaticly? If so what fill level will it perform the pumping? How does this feature operate?
Thanks for sharing your question! The bucket will need to be full for the pump feature to activate. This is to decrease strain on the pump.
Once the bucket is full, you'll press the up and down buttons on the unit for three seconds to initiate the pump.
Wow. That would be great to include in the instructions! I just spent the last hour wondering why my pump was not kicking on and looking for videos to troubleshoot. Nowhere is it stated the bucket needs to be full for the pump to kick on
He shows that you can set it up for continuous draining after putting the unit into bucket less mode, and then putting the unit back onto the bucket and attaching the hose. As soon as I do that, it cancels the bucketless mode and the water does not drain from the connected hose. Is there something else that needs to be done?
Hi Bob. We are happy to assist. Please reach our specialists on Facebook at m.me/MideaAmerica. Have a great day!
I have the exact same issue, all set up and not in continuous drain mode on bucket. Follow steps as well however it seems with the hose in place on bucket, water is draining they tube.
@@lawrencenoreniv9378 Please reach our specialists on Facebook at m.me/MideaAmerica. Have a great day!
@@MideaAmerica what about people who dont have facebook and already called the 800 number and found the customer service people in belize unable to understand the problem or help in any way other than disconnecting the call? I have the same problem as the person above, Continous drain mode icon disappears after three seconds of being placed on the bucket and cant be reenabled.
@@whatchulookinat338it's not "continuous drain mode," it's "bucketless mode." If you are using the continuous drain hose but you are putting the dehumidifier atop the bucket, you do not set it to bucketless mode.
I just received this today. I can not get the pump mode indicator is not showing. I have done everything you have shown, and It is not showing. What do I do?
Hello Elise. Thank you for reaching out. We are sorry to hear you are having trouble. Please reach out to us at DigitalSupport@midea.com so we can further assist. Have a great day.
Hi, it seems that after filter removal, the evaporator coils are still blocked by the casing cover. In case the coils get dirty over time just like aircon, how do we clean the coils? My current dehumidifier has a removable filter which exposes the coils and can be easily cleaned with chemicals, brush, then hosed off.
Hi, EDMW FTW. Thank you for sharing your question! So that we can take a closer look and provide additional assistance, please contact us today at m.me/mideaamerica.
Hey, did they answer your question about the coils?
@@askiaabdul-rahman5137 Nope and I didn't bother to contact them.
"Pump inlet hose sits inside the water bucket" >>> i would like to know if it's supposed to float on the surface of the water while the lower bucket fills up? And at what point does the unit start to pump water? Obviously it shouldn't run when the water is gone,... but when is that? Mine doesn't remove any water and it is frustrating to say the least. It is brand new and i can not find any helpful material.
Hello, please contact our specialists on Facebook at m.me/mideaamerica for assistance. Have a great day!
OK our humidifier has not been working or turning on. Once we hit the power button, can you help me figure out what's going on with it?
Hello @MichaelMcKinley-qy8xu. We're sorry that your unit has not been operating as expected. To better assist you, please get in touch with us at digitalsupport@midea.com. Have a great day!
Just purchased one today and set it up with the drain pump mode. I noticed that there is still water in the bucket. May I know if this is right or I did something wrong?
Hi, @jingsenhuang1075, thanks for your comment. In pump mode, it's normal for the water to fill the bucket. Once the bucket reaches its maximum capacity, the pump will activate. If you have any other queries or concerns, please feel free to contact us at digitalsupport@midea.com. Have a great day!
@@MideaAmerica hey, thank you for the quick reply! Unfortunately, that doesn’t sound right. The water is like 1/5 of the bucket. Plus, I followed this video to set up everything but I cannot enable the pump mode by pressing both the up and down button. I can hear a beep sound but the bump icon doesn’t show up. I have to enable the pump model via the app. However, since the water is in the bucket I don’t even think the pump mode is successfully activated. Is there a troubleshooting steps that I can follow? Thx!
Thank you for your response. In PUMP MODE, it is normal for the bucket to fill with water. Once the bucket reaches its maximum capacity, the pump will activate. To make the PUMP icon appear, you need to hold the UP and DOWN buttons simultaneously. If you have any further questions or concerns, please feel free to contact us at digitalsupport@midea.com. Have a fantastic day!
Not sure if anyone can help me on this, but none of my buttons are responding. The unit is on, but it just displays single digits between 4-9. I cleaned the filters and have unplugged it and plugged it into a different outlet. It seems to be pulling some moisture, but not like it was before. I can’t find any troubleshooting and no hard reset. Any and all help is much appreciated!
We're sorry you're having some trouble with your dehumidifier's performance, Phil. For additional assistance, please email us today at DigitalSupport@midea.com and refer to case number 111765268.
How do I connect this to wifi? The instructions in the app ask to press the Air filter or Ion button, neither of which exist on my unit.
Hello Virag. Please reach out to our specialists on Facebook at m.me/mideaamerica for assistance with the smart features. Have a great day.
not all models have the wifi chip.
How do I take the cube off of the bucket to empty the bucket without getting water that’s still in the cube from draining all over the floor?
Hello. Instructions to empty the bucket can be found on page 12 of the manual. m.media-amazon.com/images/I/D1-CUVsknhS.pdf If you have any questions or concerns, please reach out to our specialists via Facebook at m.me/mideaamerica. Have a great day.
You can’t
When i take top off to empty and put top on floor. I have lots of water on floor. What am i doing wrong?
Hello, dddddpaulette. Please reach out to us at DigitalSupport@midea.com so we can better assist you with this.
What is the Warranty?
Does it use the old R410a freon? or the new R32 or R454?
Hello @NoferTrunions, thank you for your question. This unit utilizes R410a Refrigerant and includes a one-year warranty. Have a great day!
I would like to connect it using a smartplug so I can programm the smartplug for the cheaper hours. Does this device have an autostart-when-power-comes-on-again setting?
Hi @HansKeesom, Thank you for your question. Yes, the unit have an auto-restart setting when power is being cut.
@@MideaAmerica Thank you very much! First cube is running now. Follow up question, what is the difference between the three fan speeds with regard to yield? Is the higher speed producing more water?
The fan speed can be set to either low or high. Setting the fan speed to high facilitates quicker moisture removal, while setting the fan speed to low results in less rapid moisture removal.
This is great! The sump hose did not come with my unit...where can I purchase one?
Hello, @karenroane7552. You can purchase parts on our third- party website, encompass.com. If you need assistance, you can always reach out to us at DigitalSupport@midea.com.
Can anyone please tell me why my brand new dehumidifier does not pump upward. It collects perfectly into the bucket. I am sure it is me because everyone praises this product. I have read the instructions. I watched videos. Is there a specific button i haven't pushed? How long should it take ro start draining uphill to a drain pipe? Is this too high? What functions pr dedired settings should be lit up? Will the bucket fill before it starts draining out the gray hose or is it diverted straight from the machine to the hose? I know it's me i just am unfamiliar with dehumidifiers. Thank you to anyone who replies. All info is greatly appreciated!
Hello, Z-Cat. Thank you for your feedback. We're sorry to hear that you're experiencing issues with pumping your unit. To better assist you with troubleshooting, please email us at DigitalSupport@Midea.com. Have a nice day.
Whats the difference between this and Danby's version. They look the same to me.
Hello, kurts3779. We recommend visiting out website at www.midea.com/us for more information on our units. Have a wonderful day.
What do I do with the AP with wifi logo? I cant get the thing started.
Hello and thank you for reaching out. Please review the user manual for assistance. If needed, you can contact us at digitalsupport@midea.com.
@@MideaAmerica Your user manual is electronic. I dont understand how you want us to scan a QR code to an app using an electronic document opened on our cell phone.
Mine equips with an integrated pump. At what water level the pump will be activated automatically? I am worried that the water maybe overflow
Hello, canadamoonriver. For the dehumidifier not to overflow, you need to set up the unit in bucketless mode with the pump or hose. It will not overflow since the unit is continuously draining.
@Midea America this does not reply a question. I have the same one. What activates the pump? And can I manually activate it? Or set, or at least know the level when it activates?
Hi, Sergei. The pump will activate usually around water level four. This is so the pump isn't running too frequently and to decrease any possibility of strain on the unit. Pump draining will have to be initiated manually by holding both the up and down arrows for three seconds.
Great video. Great dehumidifier. Question about the Auto-Restart feature. The manual says "If the unit stops unexpectedly due to power being cut, it will restart with the previous function setting (except bucketless mode) automatically when the power resumes." But in my experiments unplugging and replugging my 50pint cube (to simulate a power cut), the cube remains in bucketless mode through the restart. Can I rely on this behavior? Is the manual wrong?
Hello, chetanreddy6424. Please reach out to us at DigitalSupport@midea.com so we can assist you with this.
Can you explain when i take off top to empty bottom and put top on floor. I have water on floor. What am I doing wrong? I find it heavy
@@MideaAmerica You've got to quit directing question to someone else. You need to know how to answer questions here.
The Canadian Midea website lists upto 3000 sq ft for a 50 pints cube dehumidifier vs the American Midea website that lists upto 4500 sq ft for the same model 50 pints cube dehumidifier. Which one is correct?
Hello Raghav. Please reach out to us on Facebook via m.me/MideaAmerica so we may assist.
Americans are bigger liars than Canadians. ;)
What happens when pressing the fan button for 3 seconds does NOT reset the filter indicator? My machine is nonfunctional because of this.
We're sorry you've been unable to reset your filter indicator. For additional assistance, please contact us today at DigitalSupport@midea.com.
I’m set for drain pump mode but no water is being pumped out?
Hello and thank you for reaching out. Please review that you do have the drain pump installed properly and set to the correct position. You can find this detail starting on page 9-12 of the user manual m.media-amazon.com/images/I/D1-CUVsknhS.pdf. If you need further assistance, please contact our specialists via Facebook at m.me/mideaamerica. Have a wonderful day.
Helo Midea team, I am having two major problems with this unit. I have set it up in pump mode to drain water out and it doesnt seem to be working, there is water in the bucket all the time. Whats worse is the water is dirty while my filters are completely clean , its like the air flow is bypassing the filters somehow .
Hello Virag. We will be happy to help. Please reach us at DigitalSupport@midea.com or via Facebook at m.me/mideaamerica so we can help. Talk to you soon.
Did you figure this out by any chance? I’m having the exact same issues!
I can not remove the filter! I have tried, but it seems like it is stuck! Help, please!
About the 7:00 minute point he removes the filter. You have to pull out (not easy to do, might want to use a credit card to pry it outwards) then slide out.
Hi David Blanchet. Thanks! The 2 removeable filters in the Midea Cube are curved to wrap around the back of unit. If you have trouble gripping the filters on either side, use grip pads to grasp. Reach us on Facebook at m.me/MideaAmerica for more help!
@@zefallafez Definitely not as easy as shown in the video, at least the first time. I used a small flat head screwdriver to pry the filter latch open.
What setting is the most economic (cheapest) way to run this unit?
Hello Pink. Thank you for your interest in the Midea Cube. Please reach out to us on Facebook at m.me/MideaAmerica and we will be happy to help with any questions! Have a great day!
@@MideaAmerica I have the 50 pint and it's worked flawlessly for about a month. Now no matter what the app says the fill level is 87 percent. Deleted the dehumidifier and reconnected it and it's still the same. How does the humidifier read the water levels? Is there a port that needs to cleaned?
Hello, I'm sorry to hear the unit is not working properly! Please reach us on Facebook with questions at m.me/MideaAmerica.
Had the MAD35S1QWT for not even a week, had to return to WalMart, humidity reading all over the map. Will buy a Honeywell or other quality brand.
Hello, @randyabbonizio6216. We're sorry to hear about your experience with your unit. We're here to assist! Please email us at Digitalsupport@midea.com with any concerns. Have a nice day.
Does bucket have to be full to use pump feature??? Mine isnt pumping anything or even turning on does it take a while ???
Hello Jose. Thank you for your question about the Midea Cube. To initiate pump mode you will need to install the pump hose and remove the plug from the pump drain hole. Firmly attach the included pump hose. You will need to hold both the up and down arrows for 3 seconds. The pump inlet hose must be placed in the bucket in order to pump the water out of the bucket. You can also refer to page 13 of the user's manual attached: m.media-amazon.com/images/I/D1-CUVsknhS.pdf. Hope this helps. Have a great day! MideaCustomerCare@hartehanks.com Reach out anytime on Facebook at m.me/MideaAmerica.
Yes bucket has to be almost full with the pump turned on before it will actuate.
@Shawn P. over the level of 4, correct? Thanks for the useful comment! Many people ask this question, and support does not give this simple reply.
@Shawn P. just figured it out. Yes, slightly over 4. My pump works!!! Thanks a lot 😊
Still confused. So if I have the humidifier on the bucket and have the drain line in with gravity draining, do I set it up like the bucket less mode where I press and hold the fill mode and up arrow? Also does the bucket fill if the drain were to somehow block?
Thank you for your question, @AFpaleoCon. You can utilize gravity draining in two ways: with or without the bucket. If you opt for the bucket-less mode, you'll need to simultaneously press and hold the 'fill mode' and 'up arrow' buttons. In the event of a blockage or disconnection in the drain, the bucket will begin to fill with water. Have a great day!
@@MideaAmerica I appreciate the fast response! It seems to me like the tabs in the bucket are depressing button on the bottom of the unit preventing it from going into the draining mode when the unit is seated on the bucket. I cannot get the unit to change states when holding the up arrow and fill mode buttons when the unit is atop the bucket. Correct me if I'm wrong but is it not the purpose of the depressible grey tabs on the unit and the protrusions on the bucket to somehow set a mode of the unit? To summarize: My goal is to have the unit on the bucket, and draining using the gravity drain port into a pump already utilize that goes to the stack, but also have the bucket under the unit in case the pump failed and the unit would then start filling the bucket until it shuts itself off.
Figure it out?@@AFpaleoCon
If you're putting the dehumidifier atop the bucket, you do not set it to bucketless mode. If the continuous drain hose is connected, it drains out of that. If the hose port is plugged, it drains into the bucket.
Love the unit but something weird suddenly happened. It only works when it's on the bucket (whether it's on bucketless mode or continuous drain). The buttons do absolutely nothing when it's not on the bucket.
Hi, Ben. Thank you for reaching out! We're sorry to hear you've been experiencing some issues with your dehumidifier's control panel and performance. We're here to help! Please send us a direct message on Facebook at m.me/MideaAmerica and reference case number 111638563.
How many years of warranty does it come with?
Hello Jay. This unit comes with a 1-year warranty. Have a great day!
The instructions in this video or 100% better than the manual that came with this thing. Whoever wrote that does not have English as a first language.
We appreciate your feedback regarding the user manual and apologize that it did not meet your expectations. For additional questions or concerns, please reach out to us today at DigitalSupport@midea.com.
Very informative video! I got mine and noticed that it releases warm air sometimes. Is that normal? THanks so much!
Hello @ahtony, thank you for your question. Warm or hot air coming from under or behind the dehumidifier is normal and part of the dehumidification process as long as the unit is drawing moisture from the air. When the unit is dehumidifying, the compressor is generating heat as it operates. Have a wonderful day!
@@MideaAmerica Thank you for your response! The warm air actually comes from the top machine. I had friends who said theyre dehumidifiers usually release cool air. Since it's the summer and my place is humid, I dont want this to add additional heat. Thank you for clarifying.
Having a problem. When using bucketless mode, I can’t set it to a desired humidity level and have it run until humidity percentage has been satisfied. It turns off before desired humidity has been reached.
The only way to circumvent this is to turn it on max mode and have it run constantly.
Hello, ThaDocta0623. To better assist you with this, please reach out to us at DigitalSupport@midea.com.
Can the unit operate on its side?
Hello AftrBurNr. No, this unit cannot operate on its side. Have a great day!
Do you remove the drain plug when using it in bucket mode?
Thanks for your question! The drain cap should be removed, and the included drain hose or a garden hose must be attached and sloped towards the drain for proper bucketless mode operation. Have a great day!
@@MideaAmerica You misunderstood my question. I want to use the unit in bucket mode, meaning I don't want to attach a hose to the unit. I want to drain the water manually. In that situation, do I need to remove the cap that covers the drain hole?
We apologize for the confusion! To drain from the bucket, you'll grab the unit's handle, carry it to the desired drainage point, and pour from a front corner of the bucket (the bucket window is on the front side). The drain plug will not need to be removed since you're not attaching a hose.
What if:
Machine won't turn on, but it does beep when I plug it in.. display doesn't show any sign of life...
Hi @adambomb4889, We apologize for the issue you're experiencing with your unit. For troubleshooting assistance, please contact us at digitalsupport@midea.com. Have a great day!
bought mine 3 days ago. but it hasnt collected a single drop of water.
it says i have 31% humidity level and it only goes down to 35% . so i put it on continuous mode and even with 24 hrs of it being on. not a single drop of water was collected.
is it cus the humidity level is too low? but my previous humidifier would collect water even when it read 30% humidity before it crapped out on me.
so is it designed to just not collect water under 35% humidity? or is my unit defective?
Hello Lahel. I am sorry to hear that you are having issues with your Midea Cube. Please reach out to us via Facebook at m.me/MideaAmerica so that we may assist! Have a great day.
Where do you live that your humidity is 31%? The sahara desert? And if so, why would you want to remove even more moisture from the air to go even lower in humidity? Below 30% humidity dries out your body terribly. Also, the lower the humidity, the harder it gets to remove even more moisture from the air, so if this unit has a 35% setting minimum humidity, it's not designed to lower your levels below that. Its almosy like asking why can't your oven heat to 900° when you set it to 450°. Duh because it can't go that high. This unit can't go that low in humidity.
Thanks for the video because the user manual is terrible. Maybe if it were translated back into Chinese, it would make more sense.
We appreciate your feedback Charles. I will go ahead and forward this over to that department so we can get it updated. Hope you are having an excellent day!
Terrible is an understatement... Especially the franglish translation.
Agreed. The user manual is absolutely useless.
Manual say to not operate the dehumidifier “rudely” . 😅
How can I drain my machine without using the pump or the bucket but by using the hose and set my room to be 50% humidity? PLease...:)
Hello, schristinegibson908. To better assist you with this, please reach out to us at DigitalSupport@midea.com.
I tried putting it in bucket less mode but the screen just goes blank and back to Eb and nothing works
We are sorry to hear that your Midea Cube is not working properly. Please contact us at DigitalSupport@midea.com and reference case number 111605137, so we can assist. Have a great day.
@@MideaAmerica hello thanks a lot I figured it out but was a bit confusing
How do you remove the pump hose?
Hello Dan. To remove the pump hose, push in on the collar around the hose and pull the hose out. You can view page 13 of the user manual for full detail: m.media-amazon.com/images/I/D1-CUVsknhS.pdf Have a great night.
Thank you.
You're welcome!
My pump inlet hose was missing from box and no one at Midea will help me.
We're so sorry about the issues you've had with your unit! We'd love to connect and learn more about the issue. Please send us a direct message via Facebook at m.me/mideaamerica and reference case# 111593354. Thank you!
I bought this dehumidifier because i had gone through 4 electrolux- frigidaire-nom-honeywell ones in 36 months... i hope this one does not die on me like the others did. Midea response team: you may want to revisit your instruction manual to make it more intuitive... like not clear what the pump mode is for...
Hello. Thank you for your feedback. We do strive to make this as simple as possible and use your feedback to improve in the future. Please let our specialists know if you have any questions or concerns via Facebook at m.me/mideaamerica. Have a great day.
I had one of these, the unit stopped pulling moisture after around a year (warranty period) and Midea won't repair/replace it. Probably better off to get something cheaper if it's only going to last that long.
We're sorry to hear about your experience with your unit. For any questions or concerns, please contact us today at DigitalSupport@midea.com.
Ya 1-year “limited” warranty only 😡 compared to Hisense 2-year!!!
My filter reset button will not go away even after cleaning the filters, and pushing the button for 3 seconds
Hello, O Canada. I am sorry to hear that you are having issues with the unit. Please reach out to us via Facebook at m.me/mideaamerica so that we may assist further. Have a great day!
Just bought this hoping to keep moisture level down while spraying doors in garage
Hello, Thoughtful Builds LLC. Great choice! We hope that you enjoy your new dehumidifier. Have a nice day.
Seems like mines not draining correctly in bucket mode, it leaks off the side instead of through the drain port
Hello Josh. We appreciate you reaching out, although we wish it were under better circumstances. We can absolutely assist. Please reach out to us via Facebook at m.me/MideaAmerica for detailed information. Have a great day!
@@MideaAmerica I do not have facebook, any other way to get some assistance? Seems it is draining from the sides/seal of the bottom rather than the drain hole for bucket mode. It still dehumidifies the air, just doesn’t produce/drain as much as it probably should. Still love the product, just wish it would drain the way it should. Don’t want to break it
I also do not have Facebook and I was wondering do you put the rubber plug-in or keep it out when you want to use the bucket mode
@@jeffswanson8896 I think you leave the plug out, and only use the plug if you’re running a hose out of it. I’m pretty sure..I’ve had mine almost a year and it’s been great
Thanks I appreciate it
Are these cheaper to run than an AC unit?
Hello, @christopherpalmer4243, thanks for your question. These devices are not air conditioners but dehumidifiers. They remove moisture from the air, which helps prevent mold, mildew, musty odors, and condensation in humid locations. If you have any questions or issues, please contact us at digitalsupport@midea.com. Enjoy your day!