Thanks so much for your help with this. I've been struggling for a week trying to get it to connect and couldn't figure it out. It didn't work at first, but I read comments and saw the tip about activating the SMB1 features in Windows and it worked immediately. Thanks again!
By me it's working now, not 100% in response to this video, but in response to the comments under this video. (Ricoh Aficio MP2000) I have not maked a new Windows account, because the only account was already Administrator with username and password. THE big problem that is was first not working in Win10, was to activate the SMB1 features in Windows (in Control Panel, Add/Remove/Programs, Turn Windows features on or off), check 3 boxes SMB1.0). Only that this checkboxes where not checked, was the reason I spent about 3 hours. But thanks for this video, but unfortunately that the SMB-problem is not in the video.
Thanks I am using Ricoh MP2014D machine and company engineers also not able to solve the issue of server response error. I solved it by watching your video
Thank you Brian... They wanted to charge me a fortune to do this when they replaced and installed my printer if you could call it that and the only problem I had was that I had to go the troubleshoot problems _ Network and internet and fix the problems with sharing and my homegroup/workgroup had to be all changed to private and then perfect instant scan to folder. I am using a Ricoh MP C3004 so the address book input was slightly different but very simple just had three next tabs to put that info in. Thank you again saved me time and money.
glad you got your issue fixed. They too want to charge me a fortune and I can't figure it out. I posted a question in the comment, think you have any ideas?
Additional steps I had to do to: - go to Ricoh drivers official website, download and install the updated driver for your copier (I have MP C2003 and the right one is PCL 6 Driver) - press win+R, write optionalfeatures, press + on SMB 1.0/Cifs File Sharing Support, activate all the sub-folders
Finally found your video and I really appreciate your help. I couldn't get the scan to file to work with other videos, but yours did it (I had to interpret for my Windows 7 operating system). Thanks so very much for your video!
I did everything that was in the movie, but wasn't enough since my printer wouldn't see my network. I also did what I found on a microsoft forum thread about the fact that my Network ID button greyed out. Now it finnaly works!!
Thank you very much for your video . This was the only video that worked for me to get my ricoh copier working. I wish I did not have to have a password attached but I guess it is better this way. THANK YOU
Junior and Brian....I am using the Ricoh Aficio MP C2050. I have set up the folder on the Ricoh but the test page that I scanned in never makes it to my computer. I can print on the Ricoh all day. The screen displays the folder that I have set up for scans. After I scan the test page, the screen shows "processing" but it never makes it to the destination. I know that the video says that the Ricoh must have the correct firmware but if it is functioning correctly in all other aspects, I am wondering if there is another area that I can troubleshoot. What are your thoughts?
well a 2050 is still working with the SMB 1 Protocol. So yes you see the folder because when the sharing of the folder is checked that passes not trough the SMB protocol. Once you want to scan the SMB protocol kicks in and the file is not transferred. You could try to reactivate SMB1 on your windows 10 machine or you need a firmwareupdate to make it working. If i would be you i would simply switch to scan to mail. Hope it helps
Yes good tutorial helped me thank you. I could not find where to change folder path in the web interface but have now resolved this. Also set authentication. Good work thanks again.
Thank you so much for your video, very helpful. Only thing I would add is to enable SMB 1.0 in Windows, when I did this finally everything started working (Ricoh MP 201 SPF).
This was a wonderful video, but I couldn't get it to work with the actual scan. (Buttons worked, computer talked to copier, etc.) So I finally had a service call to my Ricoh technician and they updated the firmware. It was a long and involved process. It was not updating the driver to Windows 10, because I had already done that. Yes, it cost me $125, but if I had done it earlier, I would have spent less time trying to troubleshoot it.
Any number of reasons. Check to make sure your copier's firmware is updated to the latest versions. Make sure your smb protocols are selected in add remove programs, turn windows features on or off. SMB v1 needs to be checked. Also make sure you dont have a firewall or antivirus blocking the port.
At first it didn't work but I went back to the properties tab in the scans folder and everything was unchecked so I probably just exited before applying changes or something. My bad but it's fixed. Thanks for your help
Yes! I ran into this problem as well. After going to Windows features and turning on SMB protocols the Ricoh scanner was able to connect and transfer files.
If the software of the machine-printer is not up to date with windows 10 ....its hopeless trying to communicate with the pc...thats what i have learned after many many wasted ours....
I'm confused about this Brian. It's so sweet of you to make us a tutorial, but I just got a new computer and I am trying to switch it over and I think I'm screwing it up.
Hallo Brian,Well done n thank you for your tutorial although I have not yet managed due to "no connection" with typing mistake by settings! Try again ...
The first portion was great and I followed right along and did great until you talked about logging into your Ricoh machine to set up network share and then I became hopelessly lost since you went somewhere, who knows where, to find a Ricoh printer. Mine is part of my network so how do I do what you did in my situation. In other words, how do I log into my Ricoh Aficio SP222 SF? Thanks.
You have to find the Static IP address of the Ricoh copier. Go the machine and hit the button User Tools / Counter (physical button), next on the screen hit System Settings > Interface Settings you will find the IP4 Address which is the static IP address. Go to your computer and enter the Static IP Address. The default username is admin and the password field leave blank.
Hi Brian I am Using RICOH Aficio MP C2500 Printer and I have windows 10 32bit I have setup everything but it is not scanning to a folder is not working Please help
hi brian, I used this setup to a windows 10 home edition laptop and it worked great!, thank you!! Now, I am changing PC'S and trying to connect the same Konica Minolta mf1690 printer/scanner to my new Alienware desktop. I added the user and shared the folder exactly as you have it in this tutorial. when I change the ip address on the printer to the new pc, user name and scans folder properties are identical. I keep getting SMB SERVER ERROR. if I switch ip's to the old laptop and scan the old laptop is still working great what am I missing? thanks for your response......harry
Hi there, Thanks for the video... I successfully connect the printer and laptop for scanning but it gives me "Connection has failed. Check settings and check Scanned File Status." error message... Please assist how do I fix it
Is there a way to prompt for a PIN before scanning? I know HP scanners do this, and it really helps prevent unauthorized users and accidental scans to the wrong network folder. Thanks!!
This tutorial is great, but does this work if you don’t have admin rights on your computer? Unable to locate “Family and Other” on windows 10 version 1909
Thank you very much but I need you to help me with a problem that I have with the Ricoh Afisio MP3502 printer when I go to the main page and login I don't get the contact book as I can add it to be able to create an SMB Folder Please help me I don't know what to do?
Hi Brian, I have a Ricoh MP2851 running on Windows 10 Pro. I had the canner feature work for a long time. It was setup a little different than yours (static IP). Recently my printer stopped scanning to my folder. The printer says it doesn't see my computer... When I ping the printer in cmd, everything works though... I followed your instructions to create a folder and link it up. However, after following all the steps and trying to scan to the new folder, I receive the same error that the printer can't see the location and I am still stuck. Any advice?
I needed to add that you should go into control panel, then add or remove programs, then turn windows features on or off, then check SMB v1 to allow for all copiers to scan to windows 10 shared folder.
Hello Brian and thank you so much of you tutorial, i did not creat the new user, i just creat a folder "scan" but i share my hdd, and too the folder, and i avtivate some option smb 1.0/cifs and direct smb, and i in the firewall i give autorisation of direct smb, and all it s work !!! i did it with tow pc in windows 10 with the same procedures and it s work. thank you a lot off i ll try your tutorial with email cause it s make crazy i try it to do it alone but not work, i ll follow your tutorial i home it s will be work too. i have one question, my ricoh mpc2003 i have a big latence between i order to print and when ricoh start printing, do you know why ? Thank you a gain
Sorry it's taking me so long to reply. The short answer is no, I don't know why it won't let you add a new user. If you're logged in under the administrator account with full permissions to the machine, then you should have the ability to add and remove users in the address book. I would check and verify that there is only one admin account on your machine and make sure it has full permissions.
Thank you so much for this tutorial; it's been more than 6 hours I was searching for a solution I tried everything without any result until I tried what you did: opening a "Scanner" account in "Family" It's really weird because if you simply share to "everybody" a file with reading/writing permission, it still doesn't work, how can you explain that?
The only way I can explain that is the security settings for sharing on that particular PC. Some allow sharing to a folder with "Everybody" selected for permissions. I've had problems with it in the past so I always name the specific admin account I create for scanning in the permissions and security tabs and have had no issues. Ultimately I don't know why "Everybody" wouldn't work because, as the name suggest, it should allow everybody to have permission to share.
Brian, is there any workaround to simply get the printer to scan to a folder on a usb connected computer running windows 10. I'm not interested in full functionality, just bulk scanning to file.
well there is not much sense in doing that. it's possible but you need the twain driver for your printer. once you got that you need a software that gives the command to the printer to scan and there you have the issue. quality is very low when you scan like that. i would suggest to use scan to mail or folder or even scan to USB device if you got a port on the used device. but yey you can do it with the twain driver
Thanks so much for your help with this. I've been struggling for a week trying to get it to connect and couldn't figure it out. It didn't work at first, but I read comments and saw the tip about activating the SMB1 features in Windows and it worked immediately. Thanks again!
5 years later and this is still a gem. Thank you for this well made video!
Awesome! I spend 4 hours with no result before I found your video! Many thanks from Germany!
By far, one of the clearest tutorials I have seen. Thank you very much mate.
Thank You!! This actually got the scanner working at the Dr. Office. I can't believe how hard Ricoh is to deal with!
Finally, after watching 20 videos, I found a useful one. You did a very good job. Thx
I changed my PC and I once again I had some issue with the scanner but this tutorial saved my life for the second time. Thanks dude !
By me it's working now, not 100% in response to this video, but in response to the comments under this video.
(Ricoh Aficio MP2000)
I have not maked a new Windows account, because the only account was already Administrator with username and password.
THE big problem that is was first not working in Win10, was to activate the SMB1 features in Windows (in Control Panel, Add/Remove/Programs, Turn Windows features on or off), check 3 boxes SMB1.0).
Only that this checkboxes where not checked, was the reason I spent about 3 hours.
But thanks for this video, but unfortunately that the SMB-problem is not in the video.
Thank you, Brian! You cover your topic with a high level of clarity. Appreciated ...
Thanks
I am using Ricoh MP2014D machine and company engineers also not able to solve the issue of server response error. I solved it by watching your video
awesome video Brian...only one I found that explained the full process! thank you!
The ending part about using 40- or 56- bit encryption saved my butt thank you so much!
Thank you Brian... They wanted to charge me a fortune to do this when they replaced and installed my printer if you could call it that and the only problem I had was that I had to go the troubleshoot problems _ Network and internet and fix the problems with sharing and my homegroup/workgroup had to be all changed to private and then perfect instant scan to folder. I am using a Ricoh MP C3004 so the address book input was slightly different but very simple just had three next tabs to put that info in. Thank you again saved me time and money.
glad you got your issue fixed. They too want to charge me a fortune and I can't figure it out. I posted a question in the comment, think you have any ideas?
Thanks Brian. Good concise description covering all requirements to set it up.
Good reminder re 128 bit encryption
I wish the guys who came to set mine up had this video! It took them hours to figure it out.
Additional steps I had to do to:
- go to Ricoh drivers official website, download and install the updated driver for your copier (I have MP C2003 and the right one is PCL 6 Driver)
- press win+R, write optionalfeatures, press + on SMB 1.0/Cifs File Sharing Support, activate all the sub-folders
You my friend are a hero! took me 2 hours and saw this comment! Works now and thank you!
did all but no succes :( usin RICOH AFICIO MP 161 with win 10
Finally found your video and I really appreciate your help. I couldn't get the scan to file to work with other videos, but yours did it (I had to interpret for my Windows 7 operating system). Thanks so very much for your video!
Just need to enable SMB1.0 in "Turn Windows features on or off". Now it's working. Thanks
Great video, clear step-by-step instruction.
great Guide, very concise and easy to follow, thanks man.
Great tutorial! Documented and bookmarked!
Updated the firmware and turned on SMB in Windows and everything works. Thanks for the great video.
Where did you update firm ware
I had a Ricoh service company do it. It is not available online.
It worked great on the MP C6502. The interface is a little different but is close enough to figure out. Thanks.
Best instruction! Greetings from Germany.
I did everything that was in the movie, but wasn't enough since my printer wouldn't see my network. I also did what I found on a microsoft forum thread about the fact that my Network ID button greyed out. Now it finnaly works!!
answers.microsoft.com/en-us/windows/forum/all/unable-to-see-pcs-on-my-workgroup-network-id/896aac05-3df9-40f8-9a4b-5869d39d4418
Thank you very much for your video . This was the only video that worked for me to get my ricoh copier working. I wish I did not have to have a password attached but I guess it is better this way. THANK YOU
well done as a ricoh system engineer i could not have done it better.
Junior and Brian....I am using the Ricoh Aficio MP C2050. I have set up the folder on the Ricoh but the test page that I scanned in never makes it to my computer. I can print on the Ricoh all day. The screen displays the folder that I have set up for scans. After I scan the test page, the screen shows "processing" but it never makes it to the destination. I know that the video says that the Ricoh must have the correct firmware but if it is functioning correctly in all other aspects, I am wondering if there is another area that I can troubleshoot. What are your thoughts?
well a 2050 is still working with the SMB 1 Protocol. So yes you see the folder because when the sharing of the folder is checked that passes not trough the SMB protocol. Once you want to scan the SMB protocol kicks in and the file is not transferred. You could try to reactivate SMB1 on your windows 10 machine or you need a firmwareupdate to make it working. If i would be you i would simply switch to scan to mail. Hope it helps
Thank you, I was going crazy with this, the encryption part did the trick.
Thank you so much. Worked first time!
Yes good tutorial helped me thank you. I could not find where to change folder path in the web interface but have now resolved this. Also set authentication. Good work thanks again.
Worked perfectly on Ricoh Aficio MP 5001. Many thanks :)
Thank you! The file encryption is all I needed!
Thank you so much for your video, very helpful. Only thing I would add is to enable SMB 1.0 in Windows, when I did this finally everything started working (Ricoh MP 201 SPF).
thank you so mush.I try to do this a lot of time but when i see your video it make me easier. 100*thanks
You made my day, thank you very much Brain.
I learned and successfully installed it on win11
Worked to perfection. Thank you kind sir!
Best video ever!
Muchas gracias Brian. No se inglés pero está tan bien echo el video que pude entender y quedó funcionando mi carpeta compartida.
Eres muy bienvenido. Me alegro de que hayas podido hacer que funcione.
THANK YOU SOOO MUCH!!!!! This has been the only thing to help me after hours of steps and troubleshooting.
Thank you!
You're very welcome. Glad I could help.
Thank you so much this has been very helpful
This was a wonderful video, but I couldn't get it to work with the actual scan. (Buttons worked, computer talked to copier, etc.) So I finally had a service call to my Ricoh technician and they updated the firmware. It was a long and involved process. It was not updating the driver to Windows 10, because I had already done that. Yes, it cost me $125, but if I had done it earlier, I would have spent less time trying to troubleshoot it.
Great Video. Needs much more appreciation.
Thumbs Up!
Thanks!!
“Transmission has failed. To check the current status, press [Scanned Files Status].” why this happend
Did you solve that?
Any number of reasons. Check to make sure your copier's firmware is updated to the latest versions. Make sure your smb protocols are selected in add remove programs, turn windows features on or off. SMB v1 needs to be checked. Also make sure you dont have a firewall or antivirus blocking the port.
Excellent tutorial - Thank you so much!
great explanation.. goodluck
At least now i am set properly may own rocoh great job:)
if your copier is to old for windows 10, you can try FTP protocol using the software FileZilla
You can also try setting windows 10 to allow for SMB V1 in turn windows features on or off.
Thanks bro you are helpful bloody Xerox c405 I have sort it out with Windows 10 .
Glad I could help.
At first it didn't work but I went back to the properties tab in the scans folder and everything was unchecked so I probably just exited before applying changes or something. My bad but it's fixed. Thanks for your help
Enabling SMB v1 in windows features is a must.
This is legit. Thank you so much. Worked for me.
Great explanation! Works great thank you!
You are awesome! Thank you for help.
thank you brother, you ur save my life
You're very welcome.
Aslo remember to activate SMB 1 on Windows 10- go to start- search activate windows features - search for smb1- activate!
This is essential for older Ricoh machines.
Yes! I ran into this problem as well. After going to Windows features and turning on SMB protocols the Ricoh scanner was able to connect and transfer files.
Thanks for the video really helpful but still can't find the documents in the folder. Have you any ideas what possibly i do wrong?
thanks a lot, very helpfull tutorial, I had achieved full success with that
Glad it did the trick for you.
If the software of the machine-printer is not up to date with windows 10 ....its hopeless trying to communicate with the pc...thats what i have learned after many many wasted ours....
This is true. I believe 02 models and newer are the only ones that will work with windows 10.
how do i konw if my c4540 is compatible? i cant get this to work
Can you tell me: if I update the firmware of the printer, will it still work with both computer with Windows 7 and 10?
Nvm. I already did update the printer and it works great now. Thanks for the tip. I also wasted many hours on this.
I'm confused about this Brian. It's so sweet of you to make us a tutorial, but I just got a new computer and I am trying to switch it over and I think I'm screwing it up.
What specifically are you having an issue with in the setup process?
You've saved me. THX a lot.
Great video well done.
Thank you very much it worked great.
thank you Brian! You explain things very well. Customer is wanting to scan to a folder on the server. Have you done that before?
Thank you very much brian ..you made my day😍😍
Thank u so much sir it’s really help for ✌🏻
Your video led me to a solution. 1000 * thanks Brian :-)
Nice Work Man its real helpful
Hallo Brian,Well done n thank you for your tutorial although I have not yet managed due to "no connection" with typing mistake by settings! Try again ...
The first portion was great and I followed right along and did great until you talked about logging into your Ricoh machine to set up network share and then I became hopelessly lost since you went somewhere, who knows where, to find a Ricoh printer. Mine is part of my network so how do I do what you did in my situation. In other words, how do I log into my Ricoh Aficio SP222 SF? Thanks.
You have to find the Static IP address of the Ricoh copier. Go the machine and hit the button User Tools / Counter (physical button), next on the screen hit System Settings > Interface Settings you will find the IP4 Address which is the static IP address. Go to your computer and enter the Static IP Address. The default username is admin and the password field leave blank.
Thanks Bro... for your video.
Hi Brian
I am Using RICOH Aficio MP C2500 Printer and I have windows 10 32bit
I have setup everything but it is not scanning to a folder is not working
Please help
If you figure this out, let me know too. I have the same problem
The printer says the destination isnt valid. Thoughts? Where did you find your specific file path?
AMAZING Vid Thank you :)
It was very helpfull , clearly clear! :D
still not cnnecting. I get " connection has failed"
Any other ideas?????
hi brian, I used this setup to a windows 10 home edition laptop and it worked great!, thank you!! Now, I am changing PC'S and trying to connect the same Konica Minolta mf1690 printer/scanner to my new Alienware desktop. I added the user and shared the folder exactly as you have it in this tutorial. when I change the ip address on the printer to the new pc, user name and scans folder properties are identical. I keep getting SMB SERVER ERROR. if I switch ip's to the old laptop and scan the old laptop is still working great what am I missing? thanks for your response......harry
You are the man!!!!
I greatly appreciate it.
I got a new computer and I'm trying to change the pathway. I wish there was a tutorial on that.
Hi there, Thanks for the video... I successfully connect the printer and laptop for scanning but it gives me "Connection has failed. Check settings and check Scanned File Status." error message... Please assist how do I fix it
Can this model make color scan or black and white only?
Thanks. great advise
It worked !!! Thank you !!!
Scan To Folder Windows 11 Ricoh Copier MP7001. You help me, please!
really helps, thanks a lot
Is there a way to prompt for a PIN before scanning? I know HP scanners do this, and it really helps prevent unauthorized users and accidental scans to the wrong network folder. Thanks!!
Thank you! it worked!
the god. other thing that the people should do is to activate the SMB 1.0 in "windows caracteristics" with ricoh mp 301 on windows 10. thanks buddy.
how can I get there?
This tutorial is great, but does this work if you don’t have admin rights on your computer? Unable to locate “Family and Other” on windows 10 version 1909
I have followed your procedure and Folder showed up on the printer. But while scanning its getting failed. Please advise how to sort out
Found solution. Check smb1 in windows 10.
Thank you very much but I need you to help me with a problem that I have with the Ricoh Afisio MP3502 printer when I go to the main page and login I don't get the contact book as I can add it to be able to create an SMB Folder
Please help me I don't know what to do?
Hi Brian, I have a Ricoh MP2851 running on Windows 10 Pro. I had the canner feature work for a long time. It was setup a little different than yours (static IP). Recently my printer stopped scanning to my folder. The printer says it doesn't see my computer... When I ping the printer in cmd, everything works though... I followed your instructions to create a folder and link it up. However, after following all the steps and trying to scan to the new folder, I receive the same error that the printer can't see the location and I am still stuck. Any advice?
Ours at the office stopped working on June 4. I have NO idea what happened and can NOT figure it out.
Thanks. This works out
excellent! thanks
I have followed the instructions for the moc305 but its not working, is it compatible?
I needed to add that you should go into control panel, then add or remove programs, then turn windows features on or off, then check SMB v1 to allow for all copiers to scan to windows 10 shared folder.
Hello Brian and thank you so much of you tutorial, i did not creat the new user, i just creat a folder "scan" but i share my hdd, and too the folder, and i avtivate some option smb 1.0/cifs and direct smb, and i in the firewall i give autorisation of direct smb, and all it s work !!! i did it with tow pc in windows 10 with the same procedures and it s work. thank you a lot off i ll try your tutorial with email cause it s make crazy i try it to do it alone but not work, i ll follow your tutorial i home it s will be work too. i have one question, my ricoh mpc2003 i have a big latence between i order to print and when ricoh start printing, do you know why ?
Thank you a gain
Thank you Brian. Very helpful. I had one problem - logged in as admin - went to address list, and it would not me to add User. Do you know why?
Sorry it's taking me so long to reply. The short answer is no, I don't know why it won't let you add a new user. If you're logged in under the administrator account with full permissions to the machine, then you should have the ability to add and remove users in the address book. I would check and verify that there is only one admin account on your machine and make sure it has full permissions.
Thank you so much for this tutorial; it's been more than 6 hours I was searching for a solution
I tried everything without any result until I tried what you did: opening a "Scanner" account in "Family"
It's really weird because if you simply share to "everybody" a file with reading/writing permission, it still doesn't work, how can you explain that?
The only way I can explain that is the security settings for sharing on that particular PC. Some allow sharing to a folder with "Everybody" selected for permissions. I've had problems with it in the past so I always name the specific admin account I create for scanning in the permissions and security tabs and have had no issues. Ultimately I don't know why "Everybody" wouldn't work because, as the name suggest, it should allow everybody to have permission to share.
Brian, is there any workaround to simply get the printer to scan to a folder on a usb connected computer running windows 10. I'm not interested in full functionality, just bulk scanning to file.
well there is not much sense in doing that. it's possible but you need the twain driver for your printer. once you got that you need a software that gives the command to the printer to scan and there you have the issue. quality is very low when you scan like that. i would suggest to use scan to mail or folder or even scan to USB device if you got a port on the used device. but yey you can do it with the twain driver
great video.. sorted
Brian, maybe you can make a comment with explanation of the SMB-setting in Win10, and FIX this comment, so that this is always on top of the comments?