Did Ecovacs FIX the X2 Navigation Issues? Firmware 1.70
ฝัง
- เผยแพร่เมื่อ 15 มิ.ย. 2024
- When I released the review of the X2 back in December I had to release it with a laundry list of software issues mostly surrounding navigation. It performed poorly in my vacuum test due to making too wide of turns. I reported this issue to Ecovacs who said they would resolve it. Ecovacs recently upgraded the firmware from 1.62 to 1.70 so I decided to put it through my testing again and the results were both surprising and frustrating.
You can see my review of the X2 here: • ECOVACS X2 OMNI HONEST...
➡Products tested in this video:
Ecovacs X2 OMNI amzn.to/47HdZBo
Chapters:
00:00 Introduction
00:50 Recap
01:31 New Firmware Reported
02:01 Testing New Firmware
03:43 Another Navigation Issue
05:10 Yet Another Navigation Issue
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ecovacs and fixing stuff doesnt always go together
Sadly it is looking that way. I delayed my first video hoping they would fix some things. Still no real fixes.
I have been using the roborock S7 since it was released and I was like I need to upgrade, so I got the ecovacs x2 and after testing it. the navigation sucked and many times it missed cleaning some spot. so I ordered Roborock S7 MAX ULTRA and tasted both of them and the difference is massive. it cleans super fast same as my old S7, does not miss any spots. I decided to return the Ecovacs x2 and kept the Roborock S7 ma ultra.
There is a big difference between those as I consider Roborock as a leader in navigation. I hope Ecovacs fixes these issues soon or they will lose market share. Thanks for stopping by and sharing your expierance.
@@jamie.andrews Ecovacs had terrible navigation all the time and they never fixed.
Don't know why this brand is even taken seriously.
because navigation may be lacking but the mopping and cleaning are just straight up better in comparison to raw hardware. proven by MANY reviewers@@Martin_H.94
I bought one about 5 months ago and spent about 2 weeks just trying to get it to both navigate and clean the whole house. I would do maybe 3 rooms and then go back and dock and say it had finished. I worked with Ecovacs support re-mapping etc and at one point they said too much sunlight will cause issues. I sent them pic of the area(s) which just had normal or no sunlight and in the end they agreed to refund and I sent it back. Waiting for the Eufy S1 now to come out.
Could you please tell me which one best gor hard gloor cleaning. I got no carpet in the house?
Hello Jamie, I want to buy the X2. Did you test the Eufy X10 already? Should i wait for this?
The eufy X10 Pro OMNI review will be out this Sunday the 25th and I suggest waiting for the review.
Our local Best Buy has both the Ecovacs T20 and the X2, I definitely want to get my first robot that automatically washes the mop since I have all hard floors, I have no carpet at all. I already have several Ecovacs robots and they are really good. I wonder how much the X2 navigation issues would cause a problem based on how I use my bots. I always have my robots clean the entire place, I never use room cleaning. Also, for the Ecovacs robots, they have a feature that allows you to set them to clean once or twice, and I set them to clean twice. I could get the T20 instead, and I'm still thinking about the Roborock Q Revo, the Eufy X10 pro or maybe something from Dreametech. The Narwal also sounds interesting, I enjoyed your review of that but it seems to be missing a few major features.
I think at this point the navigation issues are mostly due to the lidar being on the front of the robot instead of the top. The Eufy X10 is almost the same robot, but with top mounted lidar and it navigates just fine. I have also heard of other reported issues with the X2 not related to navigation.
Thanks so much sir! I'm skipping this upgrade from my T10 plus. Not worth it if those bugs are still around.
I like the T10 Plus a good bit.
For the second issue I had it in x1 but it is fixed later with the update but for temporary fix is to move the robot near the door and put it as auto mode and make sure to open the door because sometime when turned on u closed the door and it scanned the door as closed so it will got lost
There are two ways to get into that room and neither way has a physical door. I showed the openings in the very last part of the video to give people context. The strange thing is if I do a zone cleaning in that room it will go straight to it.
I have the X1 and never had navigation issues in my home so this is new to me. I also have the T10, T20 and several other Ecovacs models that navigate through my home with ease.
I'm just hoping they get these issues fixed quickly.
Glad I'm not alone in on my 3rd vac.
Oh goodness why 3?
1st on had a bad drive wheel. The second one would not map the house. And this one seams to work ok, except once in awhile it says the bump stop is jammed. I'll put up with it for now.
@@Jpichler1988 Goodness. That is no good.
I was so close to buying this robot, but so many customer reviews turned me around.
I hope they sent you this robot free of charge.
The only thing you can compare this robot to is a 6 year old with a toy mop and broom.
Not sure if you noticed, but many TH-cam reviews don't match what the actual consumers report which is sad.
@jamie.andrews that's because they want free product from affiliate programs.
Free would change my opinion too, the cup would definitely be "half full" 😆
@@kewlztertc5386 Sad that is what I call deception. I could not rest at night.
I've had both the T8AIVI and the T20, both had navigation isseus. At least once every month it would create a new map in the existing map, only it was like 20 degrees crooked. Got a Qrevo and Roborock is just a lot better at the navigation part.
Roborock leads in navigarion for sure!
Tape your base station to the floor. Any small changes to the angle or position of the station can cause a remap. I have a T8 AIVI as well, and have learned to deal w/ it through drugs and therapy.
Which vacuum would you recommend for best navigation & objects avoidance
For a budget pick look at the Eufy X10 Pro OMNI th-cam.com/video/ZvRaaol5LFA/w-d-xo.html and for a more advanced robot look at the Dreame L20 Ultra th-cam.com/video/uSax4yq0kC0/w-d-xo.html
I do not own the x2, but also considered buying it.
What put me off early after I saw the first navigation Videos is that the theoretic advantage of the form factor is not used at all, it is even working worse on walls and edges.
It is not driving parallel and close to walls and it is not driving into edges. But then it has all disadvantages like turning.
I really don't get why they made that robot, released it in this condition giving not the impression the concept following any plan.
Yea I agree with that. They made too many changes to their flagship and all they needed to do was add lifting mop pads and hot water washing to the X1 and call it and X2. I just hope they can fix these issues.
I just bought it with a $700 discount in Canada. Hopefully they will improved the firmware.
I had the same issues with my X2. Would just run around bouncing off things like its totally lost. Ecovacs ended up replacing it and still had some of the same issues as well as it is terrible with dealing with hair. The rollers would get jammed after just one round of vacuuming. I contacted Amazon, and they agreed to accept it back for a return after it was passed the return window. Am going to try the new T30S. Hopefully, I get better results.
It is a problem with this model in general and I am guessing at this point they are not able to fix it through firmware updates.
Yea that's why I just sent it back and am going to try the T30S combo. Do you have any plans on reviewing that one?
@@jeremiahkunze3282 Not real soon.
The workaround for the navigation issue is to put a NoGo zone where your wall is to separate the rooms . The issue w/ dividing rooms is that you have to draw larger dividers that extend to the full width of the ENTIRE room. Even though the software may show the irregular cleanable area, it encloses that area in an invisible rectangle that extend across that irregular space. Your dividing line has to extend across the invisible rectangle. You may have issues dividing U-shaped spaces, in a situation like that, you would have creatively use the divide and merge functions to cut and recombine spaces to achieve your desired result. These workarounds work great until your robot randomly decides to remap your house and reset your room layouts. F#@& Ecovacs and their $#!+ software!
Gotta love Ecovacs…
I gave up on ecovacs a long time ago because of their software bugs. Great hardware, but really bad software.
Agreed. Their hardware is super good.
1.75.0 is out any noticeable improvement ?
Mine is still on 1.70. As soon as I get it I will retest.
Updating mine now 1.75.0
I ran these tests with the new version and the same exact behaviors. Not good.
@@jamie.andrews this is 😢
@@videoreborn And discouraging.
My X2 is full of bugs too!! At times it will get lost going back to the station. It won't empty the dust bin automatically, I have to manually do it via the app (my old Deebot t9+ did it automatically). And at times I will send it to do a full clean will go to one room start to clean spin around a few times and say its going back to the base 🤷♂️ I think it's starting to get a bad reputation the X2!!
I have already tried factory resetting and remapping the house, hoping for a decent update
Yea I have seen those issues as well but did not catch them on camera. I can recreate it not being able to get to my kitchen. It was so frustrating trying to test and film this thing.
My X2 is new, I only have 2 weeks left before I can send it back to Ecovacs. I'm not sure if I should send it back or wait and hope they do updates that actually address the issues..
@@jmill104 I assume at some point that they will fix these issues, but not sure their time frame or if the can fix all of them. I was hoping they would fix them by now. I assume they won't or can't fix the issues in the app since those have been a problem for over a year.
@@jmill104 it's quite easy. Return it and get a proper reliable robot like Roborock or Dreame.
1.76.0 is out
What's new????
Thanks
I will have to test it.
Ok friend, please update If you can 😊
What a bummer. So their solution for tighter path is to transpose the 2nd pass through of the deep scrubbing paths? And it’s not even implemented correctly 😂
Most premium robot vacuums have a deep scrubbing or deep mopping option which use tighter and sometimes slower paths to make more passes over the stains on the floor. This is only ever for mop or mop and vacuum mode only. I feel the issue with too wide of paths could be easily fixed. This is the only robot I have ever tested to have this issue.
Well ... I nearly bought this last month, but ended up choosing the Dreame L20s Ultra instead. Whew, that was a lucky break! Though I also can't divide rooms in my house in the software either, though I can custom-define zones for one-time cleaning. The cleaning itself is so-so, but I haven't done proper tests yet.
the cleaning on the x2 is very much better than the L20, also dreame isnt as good as everyone says. you dig and you find issues with the suction vacuum is cheap and breaks often and its very very hard to fix in comparison to irobot
I am so glad I got a Roborock lol
Roborock is not perfect, but they are very quick to fix issues at launch.
Having lidar on one side is just idiotic. It cant see where to go without wobbling left and right looking around, instead of straight lines. Roomba for the win with its cameras.
It is the roller brush issue ...someone use the mod-roller brush like old one and it sucks debris every well!
It is NOT a product issue but a company traditional issue :) The whole of their R/D , Engineering, QC are incompetent when working in a complex technology product like this X2 Omni...
On the bright side, there are other brands such Roborocks, Dreame....Ecovacs is not longer my favorite brand ...don't get me wrong,,I am on their second T8+ and currently servicing my home's cleaness :)
Not a roller brush issue. It is actually quite effective. It is strictly a navigation issue.
Another Firmware update came out.
Yep and fixed none of the issues lol.
i really hope mine is good. just got one for $699 USD with an extended 3 year warranty lol
New? Wow that is cheap.
yup! actually got 2 for 699, walmart has a sale! @@jamie.andrews
This is unfortunate, especially for a robot vacuum in this price range
Agreed.
How hard is it to fix this... You only get bad reviews because of it.
Not sure. I would think not too hard but they changed the lidar to a new system which could be causing some extra problems.
Its awful how theyre allowed to sell this garbage
I can confirm nothing has been fixed, their navigation its miles from the competition, not worth buying at all, get an eufy, dreame or roborock
Yea I can't figure out a single thing that firmware fixed.
I have had zero issuses with the X2. I can divide all my rooms can rename them all. Cleans fantastic mops great! I run mine with AI on. On latest firmware.
How much did Ecovacs pay you to post here?
This is normal with ecovac ..
Sad
@@jamie.andrews extremely say, they have good hardware but completely skip on software.. Sometimes my T9 even brakedance for no reason. But hey according to Apple it's a feature not a bug.
This thing is a POS. I had an X1 that broke within warranty, then went through 4 replacement X1s that all showed up with an issue on the robot or base before they just sent me an X2. Wish I had argued for my money back more. The X2 was not ready for market and the latest firmware, 1.7, made the issues worse. Skips rooms, gets lost, drives head on into stuff at full speed, can’t divide rooms, and the list goes on. The X1 wasn’t perfect but never had these absurd issues like it’s a prototype from 2010
Yea my X2 is worse with software glitches than the X1.