I used to go to the Goodwill religiously, but after I found out that their CEO makes over six figures and they tend to sell a lot of their good stuff on social media and other platforms, I stopped going to Goodwill and stopped donating.
Yup: I donate to Vietnam Veterans of America. As long as one driver can pick up and load the donations, they will come and pick it up. Works great. “Douglas Barr, former CEO of the Goodwill of Southern California, was the highest paid Goodwill executive in the country. He received total compensation worth $1,188,733, including a base salary of $350,200, bonuses worth $87,550, retirement benefits of $71,050, and $637,864 in other reportable compensation.”Jan 23, 2019
I hate to tell you this but United Way does the same thing. The top gets rich. I think most charities are just a way for the founder’s and the top to get rich.
6 figures is not what it once was before COVID. For a CEO of a national enterprise, a 6 figure salary is normal. Managers at most companies make 6 figs now.
My nephew worked for Goodwill in one of the big centers where they divvy stuff up. He was hired because of his background in security work for many years with Macys. He wasn’t supposed to be lifting stuff, but they made him do a bunch of stuff beneath his job description. He was trying to lift a heavy couch into a dumpster and the guy on the other end lost his grip and the couch smashed into his neck, broken springs went through his neck, Goodwill refused to pay for his hospitalization, his many surgeries, his 3 years of being to disabled to work, while raising his very young kids. His wife had to leave her teaching job, so she could make enough money to keep them afloat, while he was healing up and learning to do a new trade, which Goodwill also refused to help with. He had to get a lawyer and battle it out in court, he knew all about how Goodwill really treats their employees and he said they skirted the law to retain their no taxes situation with the US government. He’s doing okay now, but he went through at least 10 years of hell, because Goodwill is evil, ran by bad operators. Goodwill is a major scam.
guess I dodged a bullet then, ive been unemployed for 10 months and thought for sure goodwill would hire me. after the interview and background check they in formed me they are going in a different direction. which is code for im too old to be hired. im only 57
The thing is, if they’re a business, fine. But don’t pretend to be some kind of charity that gives back to the community. Resellers at least don’t lie about what we do.
They lie about the fact that the reason they sell all this stuff is for their misson to help empower people to work, but in reality they are empowering thier own bank accounts. @@triforcelink
The beef that I have with goodwill is that they are supposed to do “good will” for the neighborhood, not profit for themselves. If they can’t even donate to a family whose home burned down, they should not be donated to.
The only place Goodwill donates to is the Mormons. They are tied into some kind of legal contract with them. Goodwill is a not for profit and they do not help people in need. The Goodwill Career centers receive millions of dollars in federal grants. Sometimes they have programs you can take online for certification. They are almost like a separate company. The Goodwill in North Georgia does not sell online. They also take donations from one area, like Atlanta, and sell them in smaller towns that don’t have enough inventory. Tip: if you see nothing to buy and everything is chipped or broken there is most likely internal theft. They are not supposed to sell broken or chipped merchandise. I think it’s much better to donate to a local charity. Even Salvation Army has lost their mind with pricing.
They don’t ever donate product. They take the money they make and put it towards different organizations. I started a clothing closet in our church years ago and we got donations there of clothes and household goods and families who lost everything in fires or floods or whatever, they could come and get free items. It had to be on a referral basis because we didn’t want anyone just saying they lost everything (without verification ) and then they would resell the stuff we offered for free. Because we actually have to those in need of those items. Period
Goodwill's mission is NOT to provide cheap clothing or home appliances to the consumers. Their mission is to provide jobs and financial well-being to their employees - if doing certain things will maximize their income then it aligns with their goal.
The Goodwill by my house sells stuff close to brand new prices! The last time I went in I bought a used sheet set and didn't realize what the price was till I got home and looked at my receipt. When I noticed I was charged 19.00 for the sheet set I tried to take it back telling the manager that I could buy a new set of sheets never used for about the same price at Walmart. The manager refused to take the sheets back or refund me any of the money charged. He told me that I better check out the prices before I buy anything next time. That was the last time I ever shopped there and that was over 5 years ago!
They over charge in every bid, and over charge on shipping. Not to mention that pick the best stuff and sell it for online price to make money instead of providing affordable products to the public (which is why they are a non profit) DEFINITELY needs to be revoked
I used to donate to Goodwill, I stoped when our local school asked for a donation for some needed items and they quickly said “No”. I was in disbelief that the very community that freely gives them their used goods would not donate back to that very community. The Scared Heart Thrift Store happily donated to the school without hesitation. From then on no donations to Goodwill. FYI-As of January 2025, the average salary for a Goodwill Ncw CEO is $743,349 Non profit-😂
I donate almost exclusively to a homeless/battered woman shelter! They offer FREE items to women who have escaped their abusive homes, some leave without anything. And I’m talking about the kids too. One trip last year I took in 19 bags of clothes. Blessings and Peace ✝️❤️
Amen me to, I get great deals from the same thrift store I donate to. Until they jack prices up I will keep donating. If they start screwing with prices I will start giving stuff away free instead.
It gets donated to the agency, but don’t you expect the team member that accepts the items at the donation door to get paid? What about the lights in the store? How about the gas and trucks that transfer the product. Don’t be that ‘reseller’ because everyone wins INCLUDING resellers!
@@alwfndrummer1 You neglected to mention the multi-million dollar salaries for the vulture CEOs while the team members make below poverty wages. The fact is, most thrifters are resellers. Now that they've alienated the vast majority of their demographic, they'll just pile up the criminally overpriced, unsold inventory in our landfills. It's the "if we can't make ALL the profit, nobody can" approach. Resellers aren't winning anymore. I'll speak for THOSE resellers..
Senior citizen here, sadly I remember when it was simply a more charitable type store giving someone the suprise hope of finding a few gems at a good price, today America is all about getting picked over. Forget the dream. Um um 🕯
EVERY PERSON THAT DONATES TO A GOOD WILL EVEN ME EXPECTS IT TO GO ON THE SHELF TO HELP THE PEOPLE IN THERE COMMUNITY WHO ARE LESS FORTUNATE AND FOR THEM TO SELL IT REASONABLY TO THE PUBLIC.WHAT GETS ME IS WHEN I WORKED THERE YEARS AGO WE WERE UNDER PRESSURE WHEN WE WERE HIRED TO DONATE MONNIE OUT OF ARE CHECK.WE HAD A LIST OF NON PROFIT CO, TO PIC FROM. BUT DID THIS PERSON SAY THAT GOOD WILL ITSELF DONATED? WELL I GUESS IF THEY TAKE IT OUT OF YOUR CHECK AND IT GO TO THEM AND THIN THEY DONATED TO THE CO, YOU PICKED I GUESS THATS DONATING.
I Was Wondering Why Goodwill Only Had Junk in Their Stores Lately... I Don't Want Goodwill to Get All he Deals--I Want Local People to Get the Deals. Well, I'm Done Donating to Them... Goodbye Goodwill...
Yes, Goodwill is very picky and rude about taking donations. I stopped donating to them for that reason, but now l have a second reason not to donate to Goodwill.@elbertelvis7963
I needed a coat one time and they told me to go downtown to fill out a request form…it was 50 miles away! If I had gas money I would have bought a coat…this corporation is one of the wealthiest in the world for a reason…they take for free and sell at Walmart prices…
And stop buying from them and inform others about the scam of a company they are and support you local mom and pop and church thrift shops those are the ones that do the real good in our communities
@@triforcelinkantique stores tend to charge more and do the same thing as goodwill. The small thrift stores really don’t. The reason why is usually they have less business infrastructure and do not have the resources, time, or capital to process every item and have to turn over money faster than a larger corporation can. If a small thrift store is over charging, they will go out of business, they literally can’t have stuff not moving. At least anecdotally, all the thrift stores around me are fairly priced, it’s not even a comparison to goodwill of value village.
@@DK-lz7kg Fair. I usually find that those smaller thrift stores don't really sock anything valuable, it probably flies off the shelf when they do lol If I was running a thrift store, I'd stock some nice stuff at market price so people have something to look at, and then all the medium/cheap stuff would be underpriced to try and make it move. Random thoughts.
I won't shop at Goodwill anymore exactly because of this. I had a pair of shoes in my cart once, and the employee took them out because they were name brand and gave them to the office. I saw her taking them out and asked her WTF she was doing, and she said she would lose her job if she let me buy them. I left my cart, walked out, and never came back again. My store will take entire boxes of donations, peek in to see what it is, and throw it away without even putting it out, especially clothes or kitchen items like pots and pans. If they don't need something, it just goes into the great big dumpster out back. I will never give this scam operation another penny of my money. What services are they supporting? I went to their job center once, and all they did was give me some papers on how to write a resume. They did not help me find a job at all. ITS A SCAM PEOPLE!!
I know all about the resume thing. My grandson never was helped to actually get a job when he desperately needed one. Throwing stuff away if you can't get top dollar for it shows no consideration for the poor or for the good intentioned people who generously parted with their items thinking their stuff would be valued and used by someone in need. Their business model stinks and I am sure that theire are millionaires living in the lap of luxury at the top. I will never donate to or buy from them again.
@@kevinjoseph517 That is sickening. Why are there no free stores for the poor to come in and pick up books for their homes, clothing, and household items??????
@@chamomiletea9562 Low income or poor folks would do much better to contact local Churches. Many churches have genuine help-you-out programs----with food, furniture, etc.
Imagine getting all of your products for free, being a tax exempt organization AND being the CEO that is worth $93 million! Steve Preston is an inspiration!! What a kind man
“People aren’t going to the thrift store looking for a $20,000 Rolex.” That’s kind of actually what people are going to the thrift store for. They just don’t want to pay $20,000 for it. And they definitely don’t want to go on shopgoodwill and pay $30,000 for it.
@@BagChaserCnr Yep they did this to my friend with Raybans. They had the certificate of authenticity (which they print themselves) and they were fake. Frames were cheap plastic, the case they came in wasn't leather it was a cheap repro.
As a reseller, I support any company aiming to maximize profits. However, my biggest gripe is how Goodwill hides behind tax codes and false mission statements, claiming 501(c)(3) status. They pay their employees meager wages and treat them poorly under terrible conditions. Meanwhile, the executives get filthy rich, with the C-suite getting paid first. Then, after covering all expenses, tax benefits, insanely high salaries, and bonuses, they do whatever they can with what's left over to maintain their non-profit status. Don't get me started with all the free $$$ gov grants.
I worked at st Vincent de Paul thrift store in Dallas. The rules were STRICT that employees and volunteers could NOT put things aside as they sorted. All items had to go to the floor first. People that priced had knowledge of items and priced accordingly. We were not allowed to purchase until our shift was over. If a price looked suspicious it was checked by a manager or another tagging employee. It was a good system. Proud to have been part of the organization. Hope it’s still the same.
Our local Salvation Army is some kind of anomaly in the system and extremely well run. The employees have to put everything on the floor and the manager won't let them buy any of the merchandise for between 3-7 days (depending on the category). They run auctions by a paper list of bids in the store for "high value items". And we see directly what they do in our community - food bank, backpacks and school supplies for the kids, Christmas gifts, vouchers for clothing and household goods, bread distribution, etc. It's exactly how a community thrift should be run and I'm happy to spend my money there.
A women I knew who worked at Goodwill would hide something she wanted. She would call me and I would purchase it for her. Did this once for her. Point is there is ways around the rules.
This explains everything. Shopping at Goodwill use to be one of my favorite things to do. Since Covid, I noticed there is nothing but plastic "junk drawer" stuff to look through. No need to go back. Goodwill lost a loyal customer.
I worked at Goodwill and we had to set the good quality stuff aside for the managers to go through. They say they have a lot of money going into the career center and all that other stuff. Most of it’s going into Mr. Goodwill‘s pocket. Great video
@@tycetycebaby A longtime customer here. Goodwill has been finely sifting it's donations for a long time now. Things do get by.......but not very often. Our local store was getting picked by a reseller from an insider, it would move from the back room to the "sold" pile directly...ahem
Maybe a congressional committee should be looking into Goodwill's status as a non-for-profit organization cuz this doesn't look like a non-for-profit organization .
I agree. I wish a team of investigative journalists would do a deep-dive into Goodwill. They are clearing Billions of dollars now, and they're "job" creation gimmick feels like a circular scam.
Yeah but the executives in that organization aren't dumb, they probably have the real dirt that would show everything hidden well!! There should be strong regulations when it comes to these "non-profits" running thrift stores as their main source of donations because it just feel like it us a free for all for them and the consumers are getting kind of ripped off. I don't personally know what they could do but they need to do something because that whole non-profit thing is out of control like the Wild West!!!!
This is why when I have junk to get rid of I donate it to Goodwill. Valuable items go to St. Vincent De Paul...where ALL the money goes to the needy. All the workers are volunteer.
Heard of that! I have some old but really good all wool coats, I used to wear vintage clothes, & most are mens, also need to go down my brothers & get my Dads old wool stuff and take everything there. Thanks for reminder! 🙂🙃😉😊
Yep, it's very common for large corporations to donate to charity, so Goodwill is just a business like any other, other than getting all of their inventory for free.
@@MickSupper corporations? Lmao. The banks are waiting for people to die and then donating the contents of the house to goodwills. This is shit that belonged to people.. not corporations
Reminder that when they say all of the money goes back into the non-profit organization, they conveniently leave out that their executives make as much as $600,000/ year and disabled employees earn as little as 22¢/ hour
@@tycetycebaby Big corps have all the loopholes - Goodwill is a nonprofit organization that holds special minimum wage certificates from the U.S. Department of Labor (DOL) that allow them to pay disabled workers less than the federal minimum wage.
I hate Goodwill for this. All of their stuff is donated, and on top of that I saw a video where they refused to give a homeless woman across the street without any shoes a pair of shoes from the store. and because they picked through everything I’ve been to so many goodwill‘s where it’s nothing but trash on the shelves.
Not mentioning the overpriced stores that overload the shelves.There is one near here with stuff piled on the floor in the isles and outside, left out there overnight...
I have donated to Goodwill once. I was moving to a new house and was downsizing. I loaded my van with a lot of very good items that my wife and I didn't plan to use any move. I took it to a local Goodwill store and told the first lady I saw that I had a lot of items I would like to donate. Two other ladies heard what I sad and the three came out to my van. When I raised the tailgate it was almost like a fight had started. Each of the ladies started saying, I want that, I want that, I want that. I let them get everything out of the van and that was the last time I ever took anything to Goodwill. For the last 24 years I have given the Salvation Army all my usable donations and no junk.
I called Goodwill offering to donate quality wood furniture from my family home. The man disrespectfully said that it's always particleboard when they come out to pick it up. Instead, I sold it all, and got a lot of money. I'd throw things away before I'd donate to them.
@@MickSupper They only want the good stuff, but missed out that time because of that guy's attitude. Particleboard wasn't even a thing when that furniture was made! I think he was just lazy.
so glad you had this "negative" experience----in order to help you understand what's really going on! GOOD ON YOU for just selling it yourself! I bet it got a good home too, a nice feeling.
😮I had the same experience. They rejected solid wood furniture and would not pick it up. When I hired a man pick the furniture up and haul it away he could not believe the quality. He said he was going to sell it because you don't see solid wood like that now.
What a business model. Free merch, minimum wage employees, stuff is delivered to the store, usually. A dream of a business. Don’t forget actual money. Lots and lots of money just coming in. And btw, I at least, have very little knowledge of their ‘services’. Oh, and no transparency. Yes. A heck of a business model.
They also keep costs down by tossing things that aren't worth handling/transporting into dumpsters behind the store (a big store near me) & ok, local people dumpster-dive for themselves.....
@@peterbaruxis2511 - Goodwill finds a home for what I no longer need and don't want to take the time to advertise and ship. I'd rather do this than to trash usable things. They have the facilities to handle it. CEOs are highly paid everywhere.
"Keep it for themselves"? What does that even mean? They SELL donated items to fund dozens of community-based programs for people with disabilities. both physical and intellectual. Those programs offer job training, job placement, mentoring, etc. Six figures for their CEO's will attracts people who can run everything professionally. Just because it's Goodwill doesn't mean it doesn't need good managers.
@@Whatfer That's probably the most objectively reasonable comment here. Well intentioned people can do good things- I hope that some money from the high value things that goodwill acquires somehow benefits the people they profess to serve while it furnishes a livelyhood for those that operate it.
I see similar comments to this a lot, but you have to also think, what kind of CEO would work for $200k? $150k? And do what's expected of a CEO of a company this large, who can be expelled at any moment. It's a give and take. My issue is more how they manage and spend funds, as can be seen with all their fancy "make sure we get the maximum possible $ amount" equipment and 3rd party services.
Salvation Army has always been the best anf most humble real non profit imo. Also a great place to buy and re sell. I did 10 years ago was able to find high end items for a great deal, and make a profit. I can attest to Goodwill's store having mostly unwanted junk.
You’re about to find out what Goodwill Salvation Army, and all the rest of those so-called nonprofits have really been up to throughout the years. Not at all what they appear.
My complaint is that by putting donations online, they are taking the product out of the community. Yes, some items won't sell well, locally. But, if I donate items to a thrift store, especially like clothing and housewares, I'd like to see it go to those in the local community, who need it or at least the proceeds to go back into the community.
Try and find a local veterans group that helps vets get back on their feet with donations from the community. Also there are probably local church and VFW and homeless shelters that are trying to get people set up to not have to live on the streets anymore. They can use furniture kitchenware, clothes and pretty much anything you can offer them. When my ex passed away he had a small appartment and my daughter contacted the local vets and they came one weekend and they were happy to take everything that was in the apartment.
Hate to break it to you, @user-by4tb4it9s but the same damn shit goes on at every single local place too. Maybe not at scale but my friends mom has worked at a place for 35 years ... fuck it I'll say it... BSW in butte mt and her house is literally filled to the brim like a hoarder (which she is) of stuff that could have been sold to people. She is the one that puts prices on things so every single damn Day she comes home with a bunch of shit and a big smile and loves to show it all off to any and everyone there. And she pays like 10 cents or 25 cents for any single thing. Outeight theft? No. But unethical and fucked. BtW she had a hou see e that burned down 10 years ago and lost all that shit but has filled another since. ..
Eventually the stores will disappear and it will online only. I wouldn't even mind that but I am never going to "Bid" on a item, put the price on and let it go. I shop ebay but I only buy the price they ask for, I will never Bid on a item. I like going to my local thrift store they do online as well but at least I do find some items I'm looking for and if I can't? I go to ebay. I looked for over 2 years for Tupperware Vintage drinking glasses the pale colored ones? I could not find even one ( used to be those were always on the shelves and plentiful. My thrift store I never ever see Tupperware cups or any Tupperware item unless it's warped or missing a lid anyways I ordered multiple batches of Tupperware plastic glasses on ebay at a very decent price, they make me happy. Anna In Ohio
If you want to treasure hunt, go to yard sales and estate sales. You have to be on the ball, and focus on what you know. You'll need a van or pickup truck.
Right. I found a nearby Community run center that keeps everything in their small community. Nice, well kept place. Prices are very reasonable, electronics tested, etc.
Last time I donated to GW, they looked over everything with a fine tooth comb and didn't allow us to drop off a chair due to a super small dot on the fabric UNDER the cushion. Haven't been back since, and after seeing this video, never will
There was a time when people could shop Goodwill and get some great deals but no longer. People on a budget or small children could buy clothes, etc for a very reasonable price. They now sell junk at a very high price! I think all of the higher managment gave themselves a big raise!
@@stvlu733 How? Gen z and Millennials aren't the CEO or board members but boomers. This is just more greed from bullshit companies Fing the people while masquerading as a charity
Brenda, you are right on the mark with your comment. Junk items are priced comparable to the same item you'd buy new at any store. Bottom line, the poor are made poorer with the "help" of outfits like Goodwill. Just another money-grabbing operation, disguised as do-gooders, while lining their pockets. Enough said!
This is why I donate to local thrift stores that actually benefit the community ( not the company) For instance the last time a local store had a big sale where all clothes were $1 I got some good quality brand names jeans and shirts for less then I would have spent on 1 pair of jeans and a shirt!!!! Last time I went to goodwill to see the ridiculous prices they seriously wanted $6 for just about all tshirts and $8- 15 for pants !!!! Not to mention the dollar tree items for $3-$4 !!!
I think this is horrible. I will never shop at goodwill again. I don't think people intend for this to happen to their donations. It's meant for people who can't normally afford these things a chance to buy them at thrift store prices. Shame on you goodwill for being so greedy. We know who is really getting most of this money!
That’s what every thrift store does. If they don’t ask the fair market value of a good item, a reseller will buy it and profit off it instead. Welcome to capitalism.
@@triforcelink Their pricing is not even fair market value. The majority of items are garbage sold at hyperinflated price. However, there are still gems left and I occasionally find them.
Its either them or some seller coming in and raiding the one Goodwill to sell online. There is no lesser of 2 evils. Yes what they are doing is bad butits no better then the sellers who hunt to sell it the same online, sometimes the people complaining here are the same sellers who find it difficult to find anything to resell in the first place. As the manager here said, they can put out a whole row of games and 1 single consumer will come in and buy the whole row. Ive never seen jewelry ever put out, never seen comics or games or DvDs or vinyls its just VHRs
@@triforcelinkand all the regional goodwulls that participate on shopgoodwill all participate in scholl bidding do not even fool yourself and say they don't because your only lying to yourself. Schill bidding is illegal and is price fixing and market manipulation
Btw if you dont know what schill bidding is its there employees and friends and families of shopgoodwill employees bidding items up with no intention of buying the items the only intention is driving the price up again this practice is 1000% illegal there are federal laws against it
I do shop on the Goodwill site and bid on auction items on occasion. Yet, when I go into the store, I honestly can't believe the prices they charge. Goodwill used to be a place where low income could pay a resale price on used items. Now the goodwill store locations want top resale dollar. I've seen name brand clothing items listed for double digits and I honestly can get them on sale BRAND NEW from a department store or from the name brand store for the same price or even less when I wait for a good sale. Honestly it is ridiculous what they ask in store for items. They are more than funding their programs, especially with the online store. They have to be making a huge profit, not just funding a non-profit. IF I shop in store, I find far better prices at OTHER thrift stores. I volunteer for a food pantry and abuse center and Amazon donates TONS of FREE items for us to GIVE to those in need. Way to go Amazon.
My family lived in poverty when I was a child and when I was a kid like 8-18 I used to love going to thrift stores because I could almost always leave with something cool for super cheap. This explains why the last 5-10 years I never find anything good at Goodwill. This makes me sad too because I’ve donated a ton of stuff too thinking that some kid would be super excited to find it instead of it ending up in some old dusty collectors basement. Sad
We donated thousands of dollars in clothes and quality kitchen items and museum quality art from my parents' home. I wish I had seen this before that. I would have found some church or community program to give it.
This was a great video and backed up what I already suspected. But what my local Goodwill finally admitted is how much stuff they actually send to the landfill, including breaking items before they go into the dumpsters. Even my local “faith-based” resale shops are selling online or researching and marking up items. But here’s the kicker…it’s winter and the only items not on sale (on a store wide sale) were coats and sweaters, etc. doesn’t sound real Christian to me.
You can donate to me. Lowcountryloft. The Goodwill's around here? Low end stuff at high prices. We have to travel to Charleston, (from Myrtle Beach where I live), to get to a Goodwill bins.
It’s surprising how few people realize how many regions Goodwill has and how much every executive team is compensated for each region, y’all have no idea how much money is in this industry. They have nearly 160 CEOs nationwide.
I have donated so many nice clothes to Goodwill even stuff with tags on them, nice purses, leather jackets and shoes, and I have never found anything as nice as I donated, come out empty handed, found out about their policy and will never go back!
Absolutely not true. Simply google. I make more than the CEO of Goodwill Industries at a job that requires less education and has far less responsibility. It's just what happens when you work for a non-profit.
@@stevenbrozynski5555 BOY are you wrong You must have had your head in the sand for the last 50 years this is from 2022 172 employees received $18 million in compensation which equates to an average of $105,000. However, only 41 employees received more than $100,000 with the 13 most highly compensated reported to be: $650,989: Steven C Preston, CEO $365,823: David Eagles, COO $364,344: Onney Crawley, Chief Marketing Officer $339,,951: Martin Scaglione, Chief Mission Officer $304,970: Wendi Copeland, Chief Mission and Partnership Officer $276,195: Deborah Betsch, Chief Learning and Talent Officer $275,149: Ceri Danheux, Chief Information and Technology Officer $262,978: Regina Nelson, Chief Legal Officer and General Counsel $261,159: James Hill, VP, Donated Goods Retail $242,772: Marla Jackson, VP, Quality Fooundations $206,123: William Parrish, Sr Consulting, DGR $202,194: Laura Walling, VP, Government Affairs $160,471: Catalina Serna-Valencia, CFO the 172 they are talking about are not the employees that run the stores its there EXECUTIVES sorry there NOT a non profit we all know this STOP calling them a NON profit and spreading FALSEHOODS your adding to the disgusting Propaganda they want to spread!! maybe if the TRUTH got out that they are a FOR PROFIT company! They should all take $1 salaries give more money to there Actual Employees OR actually do What they say they allege they do and PUT that money back in to the communities they serve!!
"..we want to cut out the reseller" and that's why I'm only going to shop at my local thrift store. Don't tell me you are 100% non-profit! I'm sure you have people at the top who aren't working there for free.
Goodwill has quite the business plan for themselves...get product for free and sell at high prices...all pure profit for them...and then they ask the customer who is buying stuff if they want to round up their purchase for even more of a profit...
I get so pissed when they ask me to round up they make millions pay their help crap yet their CEO’s get rich Now you wonder why people do garage sales most the time Goodwill is selling us the crap
Actually that's incorrect. The "rounding up" is so that they can say "Goodwill donates x amount to Special Olympics". So they're not actually the ones donating the money. It's the customers that round up. And rather than you getting the tax write off, they get it x however many millions of customers round up/
THE DUDES LITERALLY BRAGGING ABOUT HOW MUCH THE ITEM SOLD FOR! SOMEONE COULD HAVE WARNED THAT AND THEY COULD HAVE SOLD IT FOR A REASONABLE PRICE JUST LIKE THEY WERE SUPPOSED TO DO. A petition needs to be started to get their non-profit revoked
“We are 100 percent non profit” bull shit. He must not know about the $1million bonus that the ceo and executives get. This video is a prime example why people need to stop donating to goodwill.
A friend of mine worked at a GW in a small town. She said the lady that ran it got first choice of everything. She owned an antique store, so anything of value went directly to her store. The employees were then allowed to go through and paid a reduced amount. What was left went on display.
Think of all the overhead that goes into sorting out the good stuff; specialized equipment, dedicated appraisers, etc. Never setting foot in a Goodwill again. The interviewee's concern regarding bad optics was warranted.
A company that poses under the guise of a charitable organization only to offer minimum wage while they resell everyones stuff at a premium is greedy? Color me surprised.
Not to mention their free labor as in people working g of their court ordered community service requirement. Scam all the way. I’ll never donate to them again
Been waiting to speak to someone else who knows. I got a DUI in 2010. My community service was Goodwill work. I sorted stuff. All the stuff I estimated had to be under 20.00, got put out. The rest?? Expensive items? Got put in a bin for the MANAGER. Never, not once, did I ever see those items again. They NEVER MAKE IT TO THE FLOOR. They get stolen by someone, and put on EBAY. Now with computers? Easier than ever. DO NOT DONATE EXPENSIVE ITEMS. They only get stolen.....GOODWILL IS A GRIFT.
A Judge ordered your community service and you had to go to Goodwill and give them free labor so they could profit off of your time? They should be to ones in front of a judge and whoever sent you to give your time to Goodwill should be in jail.
@frankysausage395 It’s like that in my state too. Judge ordered community service and some high schools around here require community service hours to graduate.
If you want to. You can also drop of donations to the Salvation Army... Additionally, whole estates, when people die, are donated to Goodwill. That's where the really valuable things come from.
I no longer donate to Goodwill. I donate to my local thrift stores. Their greed is apalling. When they jacked up the prices during the Pandemic and didnt give their employees a raise, I was done.
I thank you guys for saving me from wasting time looking for something of value in a Goodwill store as there are no hidden treasures or great value deals there.Most furniture is particle board as the real wood furniture gets sent to be resold at high end antique shops.
There is no argument here…. Resellers buy it yes they resell it and make profit. But remember RESELLERS HAVE TO BUY IT. Good will gets it’s FOR FREE. They said it themselves they want to cut out the resellers. They claim to be a thrift store but here they are selling stuff online at market price even tho they got it for free. Good will is now the biggest competition for resellers it’s so sad. I used to love to go there!
What I have learned is that we need to get the product before Goodwill and the thrift stores do. If you are going to support thrift stores, make sure that you find a local non-profit organization that doesn't have a million-dollar CEO.
Considering Goodwill is a Multi-BILLION dollar industry, this just makes the whole “non-profit” business model look like a joke. I really hope there comes a day where people get together and win a fat lawsuit against Goodwill for doing this. We as resellers/thrifters already work very very hard to find that 1 gem, and competing amongst ourselves.
Goodwill had multiple accounts and has been selling on eBay for at least the last 14 years. There are also many other thrift shops and Pawn stores that sell on eBay and their own websites.
As a former goodwill employee this employee is flat out lying. Only a small amount actually goes to the programs to "help" most of what they claim goes to programs actually is paying the administrative staff. NOT the community.
This is really sickening . I stopped going to the stores because they don't have nothing but overpriced garbage . This explains it . Ill never donate again ... Ill find a homeless shelter ...this really should be a crime.
They get it free and want close to retail for it. And they complain they are losing money if they sell it too cheap. And where are the handicapped workers they used to claim they hired? Goodwill should be taxed. They're making huge profits. Goodwill corporate leaders drawing in six-figure salaries.
You know what I have 3 Goodwills near me, each are about a half hour either way. I used to see people with disabilities working there all the time and I am talking people with very visible disabilities. Now I don't see not ONE at any of them!
They fired every last disabled employee in my area years ago, yet they left up all their poster photos with their faces all over the store talking about "we change lives"
I worked as a ‘supervisor’ to multiply handicapped people. That meant a company who was getting $45 an hour from the government for each handicapped person paid me $10 an hour to follow around and guide each one to do very menial jobs at Goodwill. Goodwill got free labor and pretended they were paying those people. They still ask you to round up to the next dollar to pay for training those people. Total scam artists. I quit after finding that out. And yes, I saw them separating out valuable items like instruments to sell online.
Excellent video, learned a lot, thank you! Behind the scenes is always interesting to me. Have you covered how Goodwill was forced to get rid of try-on rooms?
Goodwills business model was never meant to help the unfortunate but supposedly used to employ the challenged individuals that would otherwise have troubles finding employment. Now, I’m not saying that goodwill isnt a piece of shi! because they are. They over compensate the executives and are a money hungry, greed monsters. I’m a reseller myself and REFUSE to donate to goodwills. I occasionally find some items but it is extremely rare. There are so many goodwills in this country that not all employees can be trained up on what to ship out and many of those employees do not make enough money to really give a shit. I wouldn’t l. Tag it and push it to the floor. I was carrying a TEMU bag that I found at my local goodwill and I can tell the manager was watching me and wondering how on Earth that got through. He can go eff himself
Many thrift stores in the Chicago area had pickers who would pull the collectible or designer items. One chain had an eBay dealer sell these item. I used to go to a local thrift store near my place of employment on my lunch hour. Have many hobbies & like to tinker. Also looked at vintage books, records. The manager knew my face. I stopped going there when he came out from behind the counter, taunting me about 2 collections which came in: Lionel trains and a vintage pulp fiction paperback collection. He stated “we got some great items….too bad for you….they’re never going to reach the sales floor”. So I stopped spending my money there.
I live in Chicago too. Which store was that? That makes me sick. I absolutely hate them. I tell at least one person a day not to give anything to them.
All of this is why I quit shopping and donating to good will a long time ago! If an employee or customer feels their non profit status Is being abused and per their by laws doing illegal practices then I suggest going on the IRS website and filling out a complaint form as the IRS governs non profit especially tax exempt ones!🤫😉😬
As a reseller I can say: 1) these are the videos I've been looking for (tired of people just filming finding stuff) 2) I stopped getting inventory from goodwill and the bins when the employees told me they sort everything before it's put on the floor
People need to know that it is a retail business!!! People donate items for FREE to GOODWILL, Even if they throw 1/2 of the donated stuff, its still free. Most of their workers are psid min. wage except for the CEO who get a 6 figure salery! I would have to agree with most comments about (Bad) Goodwill. "They ARE NOT THIFT SHOPS". and should not be classified as such. Nor should they be non-profit in any state. I have not entered one since 1999. I usually shop at store that support animal rescue or some other non-profit places as they are helping animals.
I used to donate trash bags full of great clothes to Goodwill frequently. Then i learned that some Goodwill employees put the good stuff aside to take home for their own use or to sell online. Needless to say i don't anymore.
This is a lie, unless somebody is allowing employees to break the rules. They can't hold things back for themselves. They have to buy them off the racks, and they can't buy them until they get out on the racks and can't buy them when they're working.
@@nuthinbutlove We had a store in our network where employees were doing this. You know what!? Our favorite local manager was moved to that other store and he cleaned it up and made everyone start following the rules again. If they're breaking the rules, it doesn't last.
No they don't. You didn't learn that from any credible sources. They can't even buy items until they haven't sold for 2 weeks on the floor. They are on the strictest retail chains on inventory that exist. There are cameras everywhere.
I suspect Thredup do that as well. I have seem some of my items sold before they were even listed. Sometimes, an item was sold and returned soon after. Before it even shipped.
As someone who used to work at Goodwill, employees totally get first dibs on items that come in. Management just doesn't want that to be known. Also, the main problem is that they take all the things that would normally sell at stores and send them to the online store. That leaves nothing but the trash clothes, bibles, and old DVDs and CDs that no one is interested in. That's why people aren't going as much anymore. Personally, I remember going to stores years ago to find videogames for my collection, interesting books, or toys for a good deal. Nowadays all the good toys, ALL the books (besides bibles), and ALL videogames are e-commerce only. So, there's nothing left in the store but nasty clothes that only the really old people would even consider buying. On top of that Goodwill pays their employees so little (including store managers) that no one wants to deal with all the pressure from the higher ups yelling at them and knit-picking all the things you do on a daily basis.
"We try to cut out the reseller." And then they wonder why they're getting negative feedback? It is discouraging. These guys seem nice and I know they're just doing their jobs, but still... That list of the brands they automatically pull for their online store is crazy -- luckily, it doesn't seem to hold true across the boards, as I've definitely found some of those brands at the stores, and I see other people find them at the bins. It is definitely getting more difficult, though. It seems like there's a lot of variance from place to place. Thank you for bringing us behind the seems, Tyce.
I found one computer at goodwill. Once. Cheap computers should be accessible to people locally. Some folks cant afford expensive new equipment when theyre off to college.
I just looked up Goodwill's community programs and services. It's amazing how little community charity and work Goodwill does with all the money going through their business. Apparently,, their motto is something like: "Giving people a chance, not charity".
Since 2008, the local Goodwill stores have had garbage. Only time something good is found is if it were misidentified. A former manager would let me LOOK at but not touch all the large open cartons of better stuff that were heading to the main distribution center. To hear the guy say at 2:33 that "Anyone coming into the stores is not looking for these types of items" is a big joke, and he smiles too. There is no way in double hell Goodwill is Non-Profit...
I stopped shopping there a few years ago. They basically tripled their prices, and the CEO makes alot of money. They should have their non profit status REVOKED! They are given these items for free. 😮
And this is why I support Saint Vincent depauls here, they're a thrift store. But God bless them, they give the homeless a large bag to fill with new clothes so they not stuck in their grungy rags. Goodwill started off great but turned to shit -.- we need to boycott em point blank.
@@tycetycebaby That's where all my clothes go when I donate, I'd rather it be given to someone or bought at a fair price than a shitty corporation under the disguise of a charity making bank off of things they got for free.
Friend of mine worked at goodwill and he told the stories of the drivers that go out to the homes of the pick up donations..the drivers and helpers would raid the donations before they even got back to the goodwill..nobody ever questioned becasue hiw would anybody even know ..its all bulk donations bagged up boxed up..etc..some good stuff made it through the cracks .only to be scooped up by econmerce units like this .its a miracle i think if u find any thing worth a damn on the shelves anymore ..greed..at its finest
I used to go to the Goodwill religiously, but after I found out that their CEO makes over six figures and they tend to sell a lot of their good stuff on social media and other platforms, I stopped going to Goodwill and stopped donating.
Yup: I donate to Vietnam Veterans of America. As long as one driver can pick up and load the donations, they will come and pick it up. Works great. “Douglas Barr, former CEO of the Goodwill of Southern California, was the highest paid Goodwill executive in the country. He received total compensation worth $1,188,733, including a base salary of $350,200, bonuses worth $87,550, retirement benefits of $71,050, and $637,864 in other reportable compensation.”Jan 23, 2019
The CEO makes over 7 figures, not 6.
I hate to tell you this but United Way does the same thing. The top gets rich. I think most charities are just a way for the founder’s and the top to get rich.
6 figures is not what it once was before COVID.
For a CEO of a national enterprise, a 6 figure salary is normal.
Managers at most companies make 6 figs now.
I've seen the truck drivers & helpers going through the truck contents in a secluded spot in affluent neighborhoods.
This is explains why my local
Goodwill only has garbage to sell
Exactly, I never even go into the closest store to me, it is full of trash.
Last time I checked out my closest Goodwill besides everything seeming like the reject products, it all seemed like it had a layer of grime on it.
Exactly!
The stores only exist to funnel all of the valuable merch to online. Period.
And that could be the case,
My nephew worked for Goodwill in one of the big centers where they divvy stuff up. He was hired because of his background in security work for many years with Macys. He wasn’t supposed to be lifting stuff, but they made him do a bunch of stuff beneath his job description. He was trying to lift a heavy couch into a dumpster and the guy on the other end lost his grip and the couch smashed into his neck, broken springs went through his neck, Goodwill refused to pay for his hospitalization, his many surgeries, his 3 years of being to disabled to work, while raising his very young kids. His wife had to leave her teaching job, so she could make enough money to keep them afloat, while he was healing up and learning to do a new trade, which Goodwill also refused to help with. He had to get a lawyer and battle it out in court, he knew all about how Goodwill really treats their employees and he said they skirted the law to retain their no taxes situation with the US government. He’s doing okay now, but he went through at least 10 years of hell, because Goodwill is evil, ran by bad operators. Goodwill is a major scam.
😮
Horrible! I won't go there anymore.
Wow, thank you for letting us know. Now we have a reason not to go there.
That is horrible! I am very sorry to hear how much he suffered and that Goodwill took no accountability.
guess I dodged a bullet then, ive been unemployed for 10 months and thought for sure goodwill would hire me. after the interview and background check they in formed me they are going in a different direction. which is code for im too old to be hired. im only 57
The thing is, if they’re a business, fine. But don’t pretend to be some kind of charity that gives back to the community. Resellers at least don’t lie about what we do.
And we buy what we resell! Big difference.
@@higheraltitudeyoga exactly!!!
What part did they lie about?
Girl, u can actually check all the money and programs that goodwill does to give back to the community ... they aren't lying abt that
They lie about the fact that the reason they sell all this stuff is for their misson to help empower people to work, but in reality they are empowering thier own bank accounts. @@triforcelink
The beef that I have with goodwill is that they are supposed to do “good will” for the neighborhood, not profit for themselves. If they can’t even donate to a family whose home burned down, they should not be donated to.
The only place Goodwill donates to is the Mormons. They are tied into some kind of legal contract with them.
Goodwill is a not for profit and they do not help people in need.
The Goodwill Career centers receive millions of dollars in federal grants. Sometimes they have programs you can take online for certification.
They are almost like a separate company.
The Goodwill in North Georgia does not sell online. They also take donations from one area, like Atlanta, and sell them in smaller towns that don’t have enough inventory.
Tip: if you see nothing to buy and everything is chipped or broken there is most likely internal theft.
They are not supposed to sell broken or chipped merchandise.
I think it’s much better to donate to a local charity.
Even Salvation Army has lost their mind with pricing.
They don’t ever donate product. They take the money they make and put it towards different organizations.
I started a clothing closet in our church years ago and we got donations there of clothes and household goods and families who lost everything in fires or floods or whatever, they could come and get free items. It had to be on a referral basis because we didn’t want anyone just saying they lost everything (without verification ) and then they would resell the stuff we offered for free. Because we actually have to those in need of those items. Period
Goodwill's mission is NOT to provide cheap clothing or home appliances to the consumers. Their mission is to provide jobs and financial well-being to their employees - if doing certain things will maximize their income then it aligns with their goal.
My takeaway. When you purchase from Goodwill you are creating opportunities……. for them.
@@onestarabove7027 Yeah, Salvation Army prices are even worse than Goodwill.
The Goodwill by my house sells stuff close to brand new prices! The last time I went in I bought a used sheet set and didn't realize what the price was till I got home and looked at my receipt. When I noticed I was charged 19.00 for the sheet set I tried to take it back telling the manager that I could buy a new set of sheets never used for about the same price at Walmart. The manager refused to take the sheets back or refund me any of the money charged. He told me that I better check out the prices before I buy anything next time. That was the last time I ever shopped there and that was over 5 years ago!
Caveat emptor, playa.
Goodwill is just another reseller, not thrift store
Exactly, they took the idea from online resellers, just look at their inventory set up, it looks just like some of the bigger resellers on TH-cam.
Only difference is their inventory is donated and they just weed through the best of the best and keep the low end inventory at the stores
reseller Wot , thought this stuff was donated ? show us the Money Trail !
Their e-commerce site is a bidding site. So, there's no deals there, because chances are, someone else will drive the price up of something you want.
PRECISELY. They act like a regular retail store. With prices to match. For USED items.
Goodwill's non-profit status should be revoked, they're scamming the IRS
agree especially once they went online. In store I could somewhat see, but point of the online site is purely to sell for more profit.
They over charge in every bid, and over charge on shipping.
Not to mention that pick the best stuff and sell it for online price to make money instead of providing affordable products to the public (which is why they are a non profit)
DEFINITELY needs to be revoked
@@dwfinds3030 It is a business.Isnt that what they are supposed to do ?
you mean the IRS is a scam. what about churches. scam. same with pawn shops.
And the public
I used to donate to Goodwill, I stoped when our local school asked for a donation for some needed items and they quickly said “No”. I was in disbelief that the very community that freely gives them their used goods would not donate back to that very community. The Scared Heart Thrift Store happily donated to the school without hesitation. From then on no donations to Goodwill.
FYI-As of January 2025, the average salary for a Goodwill Ncw CEO is $743,349
Non profit-😂
Good for that other thrift store! Glad to hear they still did the right thing
I donate almost exclusively to a homeless/battered woman shelter! They offer FREE items to women who have escaped their abusive homes, some leave without anything. And I’m talking about the kids too. One trip last year I took in 19 bags of clothes. Blessings and Peace ✝️❤️
Amen me to, I get great deals from the same thrift store I donate to. Until they jack prices up I will keep donating. If they start screwing with prices I will start giving stuff away free instead.
That’s wonderful!
I donate to Vietnam Veterans of America. As long as one driver can pick up and load the donations, they will come and pick it up. Works great.
@@joane.3533so, it’s easier for you than taking your unwanted stuff to the dump. Yay. Comments on here say the vets thingy just carts it to goodwill
I agree with donating to places like this 100%! Good job!
Here's the difference. A re-seller BUYS their stuff. Goodwill gets it for FREE.
@@brandyschmitt7777 💯
It gets donated to the agency, but don’t you expect the team member that accepts the items at the donation door to get paid? What about the lights in the store? How about the gas and trucks that transfer the product. Don’t be that ‘reseller’ because everyone wins INCLUDING resellers!
@@alwfndrummer1 You neglected to mention the multi-million dollar salaries for the vulture CEOs while the team members make below poverty wages. The fact is, most thrifters are resellers. Now that they've alienated the vast majority of their demographic, they'll just pile up the criminally overpriced, unsold inventory in our landfills. It's the "if we can't make ALL the profit, nobody can" approach. Resellers aren't winning anymore.
I'll speak for THOSE resellers..
@@alwfndrummer1the owner of goodwill get paid they padded up their salaries
Non profit but they get big salaries
Also tax deductions while only having to donate 5% of profits and the heads make 100s of thousands
Senior citizen here, sadly I remember when it was simply a more charitable type store giving someone the suprise hope of finding a few gems at a good price, today America is all about getting picked over. Forget the dream. Um um 🕯
This video explains why I can never find any valuable items at any goodwill. They are keeping the profits. Now I get it.
EVERY PERSON THAT DONATES TO A GOOD WILL EVEN ME EXPECTS IT TO GO ON THE SHELF TO HELP THE PEOPLE IN THERE COMMUNITY WHO ARE LESS FORTUNATE AND FOR THEM TO SELL IT REASONABLY TO THE PUBLIC.WHAT GETS ME IS WHEN I WORKED THERE YEARS AGO WE WERE UNDER PRESSURE WHEN WE WERE HIRED TO DONATE MONNIE OUT OF ARE CHECK.WE HAD A LIST OF NON PROFIT CO, TO PIC FROM. BUT DID THIS PERSON SAY THAT GOOD WILL ITSELF DONATED? WELL I GUESS IF THEY TAKE IT OUT OF YOUR CHECK AND IT GO TO THEM AND THIN THEY DONATED TO THE CO, YOU PICKED I GUESS THATS DONATING.
You've proven that you DON'T get it, though. Items are not profits and Goodwill doesn't make any profits as a, you know, NON-PROFIT business.
@@Antney946 If you overcompensate the top-end execs, then there is no profit at the end, mission accomplished. Actually, WE do get it.
I’m over Goodwill now.
I work for one these, the boss would do the same thing 40 years ago and still going on today 🙃 these people greedy money 💰 🤑 💸
I Was Wondering Why Goodwill Only Had Junk in Their Stores Lately...
I Don't Want Goodwill to Get All he Deals--I Want Local People to Get the Deals.
Well, I'm Done Donating to Them...
Goodbye Goodwill...
Me too (done donating to them)
I think the reseller give the idea to goodwill, use technology to not give the deal to the poor
Yeah once I realized they did this I understood why all they ever have is literal junk that they overprice
I will donate to my churches before i will give to Goodwill. They are real picky about what they take in too.
Yes, Goodwill is very picky and rude about taking donations. I stopped donating to them for that reason, but now l have a second reason not to donate to Goodwill.@elbertelvis7963
I needed a coat one time and they told me to go downtown to fill out a request form…it was 50 miles away! If I had gas money I would have bought a coat…this corporation is one of the wealthiest in the world for a reason…they take for free and sell at Walmart prices…
Best way to stop them, is to stop giving them donations. Give it to the smaller programs
Smaller programs, that will more or less do the same thing.
Just keep your money
And stop buying from them and inform others about the scam of a company they are and support you local mom and pop and church thrift shops those are the ones that do the real good in our communities
@@triforcelinkantique stores tend to charge more and do the same thing as goodwill.
The small thrift stores really don’t. The reason why is usually they have less business infrastructure and do not have the resources, time, or capital to process every item and have to turn over money faster than a larger corporation can. If a small thrift store is over charging, they will go out of business, they literally can’t have stuff not moving. At least anecdotally, all the thrift stores around me are fairly priced, it’s not even a comparison to goodwill of value village.
@@DK-lz7kg Fair. I usually find that those smaller thrift stores don't really sock anything valuable, it probably flies off the shelf when they do lol If I was running a thrift store, I'd stock some nice stuff at market price so people have something to look at, and then all the medium/cheap stuff would be underpriced to try and make it move. Random thoughts.
I won't shop at Goodwill anymore exactly because of this. I had a pair of shoes in my cart once, and the employee took them out because they were name brand and gave them to the office. I saw her taking them out and asked her WTF she was doing, and she said she would lose her job if she let me buy them. I left my cart, walked out, and never came back again. My store will take entire boxes of donations, peek in to see what it is, and throw it away without even putting it out, especially clothes or kitchen items like pots and pans. If they don't need something, it just goes into the great big dumpster out back. I will never give this scam operation another penny of my money. What services are they supporting? I went to their job center once, and all they did was give me some papers on how to write a resume. They did not help me find a job at all. ITS A SCAM PEOPLE!!
They like to "hire" community service servers/releases from jail. You never know who might be "helping" you at GW.
SALVATION ARMY MAY BE SIMILAR--esp on books...im told by sorter he filled dumpsters trash cans w books.
I know all about the resume thing. My grandson never was helped to actually get a job when he desperately needed one. Throwing stuff away if you can't get top dollar for it shows no consideration for the poor or for the good intentioned people who generously parted with their items thinking their stuff would be valued and used by someone in need. Their business model stinks and I am sure that theire are millionaires living in the lap of luxury at the top. I will never donate to or buy from them again.
@@kevinjoseph517 That is sickening. Why are there no free stores for the poor to come in and pick up books for their homes, clothing, and household items??????
@@chamomiletea9562 Low income or poor folks would do much better to contact local Churches. Many churches have genuine help-you-out programs----with food, furniture, etc.
Imagine getting all of your products for free, being a tax exempt organization AND being the CEO that is worth $93 million! Steve Preston is an inspiration!! What a kind man
Which CEO is that? Goodwill is regional, not national. There is not one Goodwill CEO.
“People aren’t going to the thrift store looking for a $20,000 Rolex.”
That’s kind of actually what people are going to the thrift store for. They just don’t want to pay $20,000 for it. And they definitely don’t want to go on shopgoodwill and pay $30,000 for it.
30,000 plus 200 shipping. Don't forget they up charge shipping by 100% or more.
@@DeimosPCthen if the Rolex fake then they accept no refunds and they don’t guarantee authenticity even if they have a COA
@@BagChaserCnr Yep they did this to my friend with Raybans. They had the certificate of authenticity (which they print themselves) and they were fake. Frames were cheap plastic, the case they came in wasn't leather it was a cheap repro.
@@BagChaserCnr I didn't know that. It's even worse than I thought...
@@DeimosPC I thought it was strange they could authenticate items themselves... As if they are experts!!!
As a reseller, I support any company aiming to maximize profits. However, my biggest gripe is how Goodwill hides behind tax codes and false mission statements, claiming 501(c)(3) status. They pay their employees meager wages and treat them poorly under terrible conditions. Meanwhile, the executives get filthy rich, with the C-suite getting paid first. Then, after covering all expenses, tax benefits, insanely high salaries, and bonuses, they do whatever they can with what's left over to maintain their non-profit status. Don't get me started with all the free $$$ gov grants.
Well said. I wasn’t aware of some of those details.
They had close to $1.5 billion in sales last year.
@@tycetycebabyI'm surprised that info has been around for years.
Exactly right. The government should investigate them. It’s all smoke and mirrors.
I stopped shopping at goodwill, just like the politicians power and greed , f everyone else
I worked at st Vincent de Paul thrift store in Dallas. The rules were STRICT that employees and volunteers could NOT put things aside as they sorted. All items had to go to the floor first. People that priced had knowledge of items and priced accordingly. We were not allowed to purchase until our shift was over. If a price looked suspicious it was checked by a manager or another tagging employee. It was a good system. Proud to have been part of the organization. Hope it’s still the same.
Our local Salvation Army is some kind of anomaly in the system and extremely well run. The employees have to put everything on the floor and the manager won't let them buy any of the merchandise for between 3-7 days (depending on the category). They run auctions by a paper list of bids in the store for "high value items". And we see directly what they do in our community - food bank, backpacks and school supplies for the kids, Christmas gifts, vouchers for clothing and household goods, bread distribution, etc. It's exactly how a community thrift should be run and I'm happy to spend my money there.
A women I knew who worked at Goodwill would hide something she wanted. She would call me and I would purchase it for her. Did this once for her. Point is there is ways around the rules.
This explains why the one in my area is so expensive. I didn’t realize this.
I hope it is too, as who I donate to. No longer Salvation Army or Goodwill.
This explains everything. Shopping at Goodwill use to be one of my favorite things to do. Since Covid, I noticed there is nothing but plastic "junk drawer" stuff to look through. No need to go back. Goodwill lost a loyal customer.
I worked at Goodwill and we had to set the good quality stuff aside for the managers to go through.
They say they have a lot of money going into the career center and all that other stuff. Most of it’s going into Mr. Goodwill‘s pocket.
Great video
Career center!!!! 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
I know a girl that worked at a Goodwill warehouse, and she said the higher up would come in and take home whatever she wanted.
So true. The drop off trucks around are also thrifted through. People drive High end luxury cars that work those drop off truck sites
@MickSupper even hear this at another charity places. Somehow, it gets marked or "broken" and employees take it home. Your donations.
@ourlifeonadime Goodwill has several career and business centers. They’re an alternative to college and trade schools.
Thanks so much for taking the time to deep dive into what is happening and why. 😊
Thanks for watching! It’s something I’ve been curious about too for a long time!
@@tycetycebaby A longtime customer here. Goodwill has been finely sifting it's donations for a long time now. Things do get by.......but not very often. Our local store was getting picked by a reseller from an insider, it would move from the back room to the "sold" pile directly...ahem
Maybe a congressional committee should be looking into Goodwill's status as a non-for-profit organization cuz this doesn't look like a non-for-profit organization .
I agree. I wish a team of investigative journalists would do a deep-dive into Goodwill. They are clearing Billions of dollars now, and they're "job" creation gimmick feels like a circular scam.
Yeah but the executives in that organization aren't dumb, they probably have the real dirt that would show everything hidden well!! There should be strong regulations when it comes to these "non-profits" running thrift stores as their main source of donations because it just feel like it us a free for all for them and the consumers are getting kind of ripped off. I don't personally know what they could do but they need to do something because that whole non-profit thing is out of control like the Wild West!!!!
Not going to happen. They are a Masonic corporation just like all of the others. Look at the all-seeing eye right there in their logo.
Start reporting. It has to start somewhere with someone
This is why when I have junk to get rid of I donate it to Goodwill. Valuable items go to St. Vincent De Paul...where ALL the money goes to the needy. All the workers are volunteer.
Heard of that! I have some old but really good all wool coats, I used to wear vintage clothes, & most are mens, also need to go down my brothers & get my Dads old wool stuff and take everything there. Thanks for reminder! 🙂🙃😉😊
St Vincent de Paul is a great organization
I don't believe the staff xat St V's is volunteer any longer.
@@dianaevans7245 Source? They are at mine. They are all retired and give their time to the store.
same here
Thank you for showing how Good Will runs their program. It helps folks !
They are no longer a non-profit. This is a straight up for profit business and they're getting the items for free.
And millions of dollars in government money which is tax payers money there a 100% total scam
Yep, it's very common for large corporations to donate to charity, so Goodwill is just a business like any other, other than getting all of their inventory for free.
@@MickSupper corporations? Lmao. The banks are waiting for people to die and then donating the contents of the house to goodwills. This is shit that belonged to people.. not corporations
It's easy to turn profits into bloated salaries. Then they can claim they're non-profit. Nice racquet, but certainly not goodwill.
If they didn't make any profit at all, then the company couldn't operate...
Thanks for that video. I had a feeling that this is what they were doing since the stores have nothing but junk.
My God, they're even skimming off the books! My lical store even charges $2.99 for each crappy paperpack. Greed is good(will).
Reminder that when they say all of the money goes back into the non-profit organization, they conveniently leave out that their executives make as much as $600,000/ year and disabled employees earn as little as 22¢/ hour
That’s wild. How is that legal?
Old saying: Proof or it doesn't happen... and it doesn't...
They are subsidized by the government @@tycetycebaby
@@tycetycebaby Big corps have all the loopholes - Goodwill is a nonprofit organization that holds special minimum wage certificates from the U.S. Department of Labor (DOL) that allow them to pay disabled workers less than the federal minimum wage.
@@DogMomKT 💀 as if minimum wage isn’t low enough
I hate Goodwill for this. All of their stuff is donated, and on top of that I saw a video where they refused to give a homeless woman across the street without any shoes a pair of shoes from the store. and because they picked through everything I’ve been to so many goodwill‘s where it’s nothing but trash on the shelves.
Not mentioning the overpriced stores that overload the shelves.There is one near here with stuff piled on the floor in the isles and outside, left out there overnight...
Literally, trash on the shelves
True
If they really goodwill
They should have given homeless people jobs in goodwill
U know the money goes to charity right?
I don't bother anymore.
I have donated to Goodwill once. I was moving to a new house and was downsizing. I loaded my van with a lot of very good items that my wife and I didn't plan to use any move. I took it to a local Goodwill store and told the first lady I saw that I had a lot of items I would like to donate. Two other ladies heard what I sad and the three came out to my van. When I raised the tailgate it was almost like a fight had started. Each of the ladies started saying, I want that, I want that, I want that. I let them get everything out of the van and that was the last time I ever took anything to Goodwill. For the last 24 years I have given the Salvation Army all my usable donations and no junk.
I called Goodwill offering to donate quality wood furniture from my family home. The man disrespectfully said that it's always particleboard when they come out to pick it up. Instead, I sold it all, and got a lot of money. I'd throw things away before I'd donate to them.
You donate furniture and they pick and choose what they want. Beggars can't be choosers.
@@MickSupper They only want the good stuff, but missed out that time because of that guy's attitude. Particleboard wasn't even a thing when that furniture was made! I think he was just lazy.
throw away---free list on clist--free column.
so glad you had this "negative" experience----in order to help you understand what's really going on! GOOD ON YOU for just selling it yourself! I bet it got a good home too, a nice feeling.
😮I had the same experience. They rejected solid wood furniture and would not pick it up. When I hired a man pick the furniture up and haul it away he could not believe the quality. He said he was going to sell it because you don't see solid wood like that now.
Goodwill have became a mega reseller with no cost of goods
All are free and donated
Not a reseller. They don’t purchase the items they sell.
What a business model. Free merch, minimum wage employees, stuff is delivered to the store, usually. A dream of a business. Don’t forget actual money. Lots and lots of money just coming in. And btw, I at least, have very little knowledge of their ‘services’. Oh, and no transparency. Yes. A heck of a business model.
We donate the good stuff, they keep it for themselves, put the junk out in the stores, use the stores as drop off sites. Brilliant.
They also keep costs down by tossing things that aren't worth handling/transporting into dumpsters behind the store (a big store near me) & ok, local people dumpster-dive for themselves.....
@@peterbaruxis2511 - Goodwill finds a home for what I no longer need and don't want to take the time to advertise and ship. I'd rather do this than to trash usable things. They have the facilities to handle it. CEOs are highly paid everywhere.
"Keep it for themselves"? What does that even mean? They SELL donated items to fund dozens of community-based programs for people with disabilities. both physical and intellectual. Those programs offer job training, job placement, mentoring, etc. Six figures for their CEO's will attracts people who can run everything professionally. Just because it's Goodwill doesn't mean it doesn't need good managers.
@@Whatfer That's probably the most objectively reasonable comment here. Well intentioned people can do good things- I hope that some money from the high value things that goodwill acquires somehow benefits the people they profess to serve while it furnishes a livelyhood for those that operate it.
@@pattyk101 Too many people hope to walk into a goodwill store and walk out with a Steinway piano for $50.
So much for getting a good deal at goodwill. 100% non profit but the CEO gets a six figure salary
That statement was 1000% false facts and why there non profit status needs to be revoked hey goodwill your fired!
I see similar comments to this a lot, but you have to also think, what kind of CEO would work for $200k? $150k? And do what's expected of a CEO of a company this large, who can be expelled at any moment. It's a give and take. My issue is more how they manage and spend funds, as can be seen with all their fancy "make sure we get the maximum possible $ amount" equipment and 3rd party services.
@@ryanhill906 is Goodwill a public company? What do you mean "he can get expelled at any moment"?
They have no CEO. THEY HAVE 64 TOP EXECUTIVES that get paid an average of 600K a year.
The CEO is getting in the millions for a salary
Salvation Army has always been the best anf most humble real non profit imo. Also a great place to buy and re sell. I did 10 years ago was able to find high end items for a great deal, and make a profit. I can attest to Goodwill's store having mostly unwanted junk.
I exclusively donate to the SA and VVA, and both have trucks that pick up at your house!
@@Bassingal❤
You’re about to find out what Goodwill Salvation Army, and all the rest of those so-called nonprofits have really been up to throughout the years. Not at all what they appear.
My complaint is that by putting donations online, they are taking the product out of the community. Yes, some items won't sell well, locally. But, if I donate items to a thrift store, especially like clothing and housewares, I'd like to see it go to those in the local community, who need it or at least the proceeds to go back into the community.
Then don't donate to Goodwill !
Try and find a local veterans group that helps vets get back on their feet with donations from the community. Also there are probably local church and VFW and homeless shelters that are trying to get people set up to not have to live on the streets anymore. They can use furniture kitchenware, clothes and pretty much anything you can offer them. When my ex passed away he had a small appartment and my daughter contacted the local vets and they came one weekend and they were happy to take everything that was in the apartment.
Hate to break it to you, @user-by4tb4it9s but the same damn shit goes on at every single local place too. Maybe not at scale but my friends mom has worked at a place for 35 years ... fuck it I'll say it... BSW in butte mt and her house is literally filled to the brim like a hoarder (which she is) of stuff that could have been sold to people. She is the one that puts prices on things so every single damn Day she comes home with a bunch of shit and a big smile and loves to show it all off to any and everyone there. And she pays like 10 cents or 25 cents for any single thing. Outeight theft? No. But unethical and fucked. BtW she had a hou see e that burned down 10 years ago and lost all that shit but has filled another since. ..
I donate to a NO KILL ANIMAL SHELTER who sells the donated items at a local thrift store here in Texas. 💗
@@CL-lo3xr I wont be
This online thing is why there is nothing but junk in my Goodwill store.
Eventually the stores will disappear and it will online only. I wouldn't even mind that but I am never going to "Bid" on a item, put the price on and let it go. I shop ebay but I only buy the price they ask for, I will never Bid on a item. I like going to my local thrift store they do online as well but at least I do find some items I'm looking for and if I can't? I go to ebay. I looked for over 2 years for Tupperware Vintage drinking glasses the pale colored ones? I could not find even one ( used to be those were always on the shelves and plentiful. My thrift store I never ever see Tupperware cups or any Tupperware item unless it's warped or missing a lid anyways I ordered multiple batches of Tupperware plastic glasses on ebay at a very decent price, they make me happy. Anna In Ohio
I agree with you on that. There’s nothing but junk in Goodwill stores. All they are is eBay resellers.
If you want to treasure hunt, go to yard sales and estate sales. You have to be on the ball, and focus on what you know. You'll need a van or pickup truck.
This is precisely why I will never donate to Goodwill again. I have chosen a family-owned local consignment shop to straight up donate to.
Right. I found a nearby Community run center that keeps everything in their small community. Nice, well kept place. Prices are very reasonable, electronics tested, etc.
Last time I donated to GW, they looked over everything with a fine tooth comb and didn't allow us to drop off a chair due to a super small dot on the fabric UNDER the cushion. Haven't been back since, and after seeing this video, never will
EXACTLY, donate to our local senior run thrift store that supports our local senior community center
I do the same.
There was a time when people could shop Goodwill and get some great deals but no longer. People on a budget or small children could buy clothes, etc for a very reasonable price. They now sell junk at a very high price! I think all of the higher managment gave themselves a big raise!
Blame it on gen z and millinials.
@@stvlu733 How? Gen z and Millennials aren't the CEO or board members but boomers. This is just more greed from bullshit companies Fing the people while masquerading as a charity
Brenda, you are right on the mark with your comment. Junk items are priced comparable to the same item you'd buy new at any store. Bottom line, the poor are made poorer with the "help" of outfits like Goodwill. Just another money-grabbing operation, disguised as do-gooders, while lining their pockets. Enough said!
@@danielzielke9997 Don't be so antisemitic
@@gharm9129 Do you know what that word means?
This is why I donate to local thrift stores that actually benefit the community ( not the company)
For instance the last time a local store had a big sale where all clothes were $1 I got some good quality brand names jeans and shirts for less then I would have spent on 1 pair of jeans and a shirt!!!!
Last time I went to goodwill to see the ridiculous prices they seriously wanted $6 for just about all tshirts and $8- 15 for pants !!!!
Not to mention the dollar tree items for $3-$4 !!!
I think this is horrible. I will never shop at goodwill again. I don't think people intend for this to happen to their donations. It's meant for people who can't normally afford these things a chance to buy them at thrift store prices. Shame on you goodwill for being so greedy. We know who is really getting most of this money!
That’s what every thrift store does. If they don’t ask the fair market value of a good item, a reseller will buy it and profit off it instead. Welcome to capitalism.
@@triforcelink Their pricing is not even fair market value. The majority of items are garbage sold at hyperinflated price. However, there are still gems left and I occasionally find them.
Its either them or some seller coming in and raiding the one Goodwill to sell online. There is no lesser of 2 evils. Yes what they are doing is bad butits no better then the sellers who hunt to sell it the same online, sometimes the people complaining here are the same sellers who find it difficult to find anything to resell in the first place. As the manager here said, they can put out a whole row of games and 1 single consumer will come in and buy the whole row. Ive never seen jewelry ever put out, never seen comics or games or DvDs or vinyls its just VHRs
@@triforcelinkand all the regional goodwulls that participate on shopgoodwill all participate in scholl bidding do not even fool yourself and say they don't because your only lying to yourself. Schill bidding is illegal and is price fixing and market manipulation
Btw if you dont know what schill bidding is its there employees and friends and families of shopgoodwill employees bidding items up with no intention of buying the items the only intention is driving the price up again this practice is 1000% illegal there are federal laws against it
My sister and I donated all my mom's clothing and kitchen items to our local women’s shelter.
I do shop on the Goodwill site and bid on auction items on occasion. Yet, when I go into the store, I honestly can't believe the prices they charge. Goodwill used to be a place where low income could pay a resale price on used items. Now the goodwill store locations want top resale dollar. I've seen name brand clothing items listed for double digits and I honestly can get them on sale BRAND NEW from a department store or from the name brand store for the same price or even less when I wait for a good sale. Honestly it is ridiculous what they ask in store for items. They are more than funding their programs, especially with the online store. They have to be making a huge profit, not just funding a non-profit. IF I shop in store, I find far better prices at OTHER thrift stores. I volunteer for a food pantry and abuse center and Amazon donates TONS of FREE items for us to GIVE to those in need. Way to go Amazon.
My family lived in poverty when I was a child and when I was a kid like 8-18 I used to love going to thrift stores because I could almost always leave with something cool for super cheap. This explains why the last 5-10 years I never find anything good at Goodwill. This makes me sad too because I’ve donated a ton of stuff too thinking that some kid would be super excited to find it instead of it ending up in some old dusty collectors basement. Sad
Join the club.....we live and learn don't we?
All they have is junk now.....not worth the time to even go inside anymore....
We donated thousands of dollars in clothes and quality kitchen items and museum quality art from my parents' home. I wish I had seen this before that. I would have found some church or community program to give it.
@@mightymystery9204
Goodwill don't help poor
@@courtneycourtney9085 they help themselves, at our expense
Agree and they don't treat people with disabilities properly.
@@suzanne296Never have.
That's not their goal
He said programs and services.. what are they???
This was a great video and backed up what I already suspected. But what my local Goodwill finally admitted is how much stuff they actually send to the landfill, including breaking items before they go into the dumpsters. Even my local “faith-based” resale shops are selling online or researching and marking up items. But here’s the kicker…it’s winter and the only items not on sale (on a store wide sale) were coats and sweaters, etc. doesn’t sound real Christian to me.
I would rather donate to a reseller. The goodwill is all about corporate profits.
You can donate to me. Lowcountryloft. The Goodwill's around here? Low end stuff at high prices. We have to travel to Charleston, (from Myrtle Beach where I live), to get to a Goodwill bins.
They are NOT non-profit!
If they pay themselves high enough salaries they can make it happen.
Their Board members make as much as multinational corporations.
It’s surprising how few people realize how many regions Goodwill has and how much every executive team is compensated for each region, y’all have no idea how much money is in this industry. They have nearly 160 CEOs nationwide.
I have donated so many nice clothes to Goodwill even stuff with tags on them, nice purses, leather jackets and shoes, and I have never found anything as nice as I donated, come out empty handed, found out about their policy and will never go back!
NEVER!!!!!
Now you know where the pigs of society put it
The money does not go to programs , a lot of the money goes into the high ups pockets!
1000%
Absolutely not true. Simply google. I make more than the CEO of Goodwill Industries at a job that requires less education and has far less responsibility. It's just what happens when you work for a non-profit.
@@stevenbrozynski5555 BOY are you wrong You must have had your head in the sand for the last 50 years this is from 2022
172 employees received $18 million in compensation which equates to an average of $105,000. However, only 41 employees received more than $100,000 with the 13 most highly compensated reported to be:
$650,989: Steven C Preston, CEO
$365,823: David Eagles, COO
$364,344: Onney Crawley, Chief Marketing Officer
$339,,951: Martin Scaglione, Chief Mission Officer
$304,970: Wendi Copeland, Chief Mission and Partnership Officer
$276,195: Deborah Betsch, Chief Learning and Talent Officer
$275,149: Ceri Danheux, Chief Information and Technology Officer
$262,978: Regina Nelson, Chief Legal Officer and General Counsel
$261,159: James Hill, VP, Donated Goods Retail
$242,772: Marla Jackson, VP, Quality Fooundations
$206,123: William Parrish, Sr Consulting, DGR
$202,194: Laura Walling, VP, Government Affairs
$160,471: Catalina Serna-Valencia, CFO
the 172 they are talking about are not the employees that run the stores its there EXECUTIVES sorry there NOT a non profit we all know this STOP calling them a NON profit and spreading FALSEHOODS your adding to the disgusting Propaganda they want to spread!! maybe if the TRUTH got out that they are a FOR PROFIT company!
They should all take $1 salaries give more money to there Actual Employees OR actually do What they say they allege they do and PUT that money back in to the communities they serve!!
"..we want to cut out the reseller" and that's why I'm only going to shop at my local thrift store. Don't tell me you are 100% non-profit! I'm sure you have people at the top who aren't working there for free.
Goodwill has quite the business plan for themselves...get product for free and sell at high prices...all pure profit for them...and then they ask the customer who is buying stuff if they want to round up their purchase for even more of a profit...
And you don’t get a receipt for your donation to use for your tax return…
I get so pissed when they ask me to round up they make millions pay their help crap yet their CEO’s get rich Now you wonder why people do garage sales most the time Goodwill is selling us the crap
Actually that's incorrect. The "rounding up" is so that they can say "Goodwill donates x amount to Special Olympics". So they're not actually the ones donating the money. It's the customers that round up. And rather than you getting the tax write off, they get it x however many millions of customers round up/
@@ivangotyokes and yet when they ask it’s “Would you like to round up to support our programs?”
And sadly most people do it.
THE DUDES LITERALLY BRAGGING ABOUT HOW MUCH THE ITEM SOLD FOR! SOMEONE COULD HAVE WARNED THAT AND THEY COULD HAVE SOLD IT FOR A REASONABLE PRICE JUST LIKE THEY WERE SUPPOSED TO DO.
A petition needs to be started to get their non-profit revoked
The market dictated the price.
The "profit" is the donation to the charity. Why is this so hard to understand?
People need to know this. Goodwill is the biggest scam ever.
“We are 100 percent non profit” bull shit. He must not know about the $1million bonus that the ceo and executives get. This video is a prime example why people need to stop donating to goodwill.
Stop cursing its a sin dude
A friend of mine worked at a GW in a small town. She said the lady that ran it got first choice of everything. She owned an antique store, so anything of value went directly to her store. The employees were then allowed to go through and paid a reduced amount. What was left went on display.
Yikes
I remember when Goodwill was just put everything out and let it fly, now everything is researched, tested and put out for a bidding war
Disgusting practices.
Think of all the overhead that goes into sorting out the good stuff; specialized equipment, dedicated appraisers, etc. Never setting foot in a Goodwill again. The interviewee's concern regarding bad optics was warranted.
A company that poses under the guise of a charitable organization only to offer minimum wage while they resell everyones stuff at a premium is greedy? Color me surprised.
If their mission is to help their employees and they offer minimum wage, that is the definition of irony right there
Employees makes minimum wage, the owners have big salaries, that how they scam people hiding as a non profit store
Actually less then minimum wage
Not to mention their free labor as in people working g of their court ordered community service requirement. Scam all the way. I’ll never donate to them again
"We didn't mean charitable to our employees!!??
Yard sales and moving sales are the best go to for resellers
Been waiting to speak to someone else who knows. I got a DUI in 2010. My community service was Goodwill work. I sorted stuff. All the stuff I estimated had to be under 20.00, got put out. The rest?? Expensive items? Got put in a bin for the MANAGER. Never, not once, did I ever see those items again. They NEVER MAKE IT TO THE FLOOR. They get stolen by someone, and put on EBAY. Now with computers? Easier than ever. DO NOT DONATE EXPENSIVE ITEMS. They only get stolen.....GOODWILL IS A GRIFT.
Grift Stores
Gee, that must've felt like your crime wasn't as bad as it was.
My husband tossed our belongings to Goodwill. Goodwill told me call the police, too bad so sad, buy it back. They are despicable.
A Judge ordered your community service and you had to go to Goodwill and give them free labor so they could profit off of your time? They should be to ones in front of a judge and whoever sent you to give your time to Goodwill should be in jail.
@frankysausage395
It’s like that in my state too.
Judge ordered community service and some high schools around here require community service hours to graduate.
Not only donated and free, but they pay no freight. We drop it off to them.
If you want to. You can also drop of donations to the Salvation Army... Additionally, whole estates, when people die, are donated to Goodwill. That's where the really valuable things come from.
I no longer donate to Goodwill. I donate to my local thrift stores. Their greed is apalling. When they jacked up the prices during the Pandemic and didnt give their employees a raise, I was done.
Nothing has changed
I thank you guys for saving me from wasting time looking for something of value in a Goodwill store as there are no hidden treasures or great value deals there.Most furniture is particle board as the real wood furniture gets sent to be resold at high end antique shops.
There is no argument here…. Resellers buy it yes they resell it and make profit. But remember RESELLERS HAVE TO BUY IT. Good will gets it’s FOR FREE. They said it themselves they want to cut out the resellers. They claim to be a thrift store but here they are selling stuff online at market price even tho they got it for free. Good will is now the biggest competition for resellers it’s so sad. I used to love to go there!
Goodwill "claims" to be a charity, not a thrift store.
What I have learned is that we need to get the product before Goodwill and the thrift stores do. If you are going to support thrift stores, make sure that you find a local non-profit organization that doesn't have a million-dollar CEO.
Considering Goodwill is a Multi-BILLION dollar industry, this just makes the whole “non-profit” business model look like a joke. I really hope there comes a day where people get together and win a fat lawsuit against Goodwill for doing this. We as resellers/thrifters already work very very hard to find that 1 gem, and competing amongst ourselves.
Plot twist: goodwill was the ultimate hustlin’ reseller all along 😅
Goodwill had multiple accounts and has been selling on eBay for at least the last 14 years. There are also many other thrift shops and Pawn stores that sell on eBay and their own websites.
@@BillStonerdid you know ShopGoodwill came onto the scene right after eBay came to market?
As a former goodwill employee this employee is flat out lying. Only a small amount actually goes to the programs to "help" most of what they claim goes to programs actually is paying the administrative staff. NOT the community.
@@BillStoner Not to mention all the fees they are saving by listing the items on their own site
😂
I do my thrifting at a local church thrift store. They have great prices and good merchandise.
This is really sickening . I stopped going to the stores because they don't have nothing but overpriced garbage . This explains it . Ill never donate again ... Ill find a homeless shelter ...this really should be a crime.
They get it free and want close to retail for it. And they complain they are losing money if they sell it too cheap. And where are the handicapped workers they used to claim they hired? Goodwill should be taxed. They're making huge profits. Goodwill corporate leaders drawing in six-figure salaries.
Exactly! I've seen stuff on their eBay bids where they charge over retail and not to mention what they charge for shipping!!!!
You know what I have 3 Goodwills near me, each are about a half hour either way. I used to see people with disabilities working there all the time and I am talking people with very visible disabilities. Now I don't see not ONE at any of them!
They fired every last disabled employee in my area years ago, yet they left up all their poster photos with their faces all over the store talking about "we change lives"
I had seen T-shirts that cost as much as new! Also, blouses missing a button with a small stain, almost cost as much as new!
I worked as a ‘supervisor’ to multiply handicapped people. That meant a company who was getting $45 an hour from the government for each handicapped person paid me $10 an hour to follow around and guide each one to do very menial jobs at Goodwill. Goodwill got free labor and pretended they were paying those people. They still ask you to round up to the next dollar to pay for training those people. Total scam artists. I quit after finding that out.
And yes, I saw them separating out valuable items like instruments to sell online.
Excellent video, learned a lot, thank you!
Behind the scenes is always interesting to me.
Have you covered how Goodwill was forced to get rid of try-on rooms?
Thanks for watching! No, I haven’t heard about that
GOODWILL items is supposed to be donated to the poor people to buy not be fucking given to a website. GOODWILL HAS GONE DOWN HILL.
Goodwills business model was never meant to help the unfortunate but supposedly used to employ the challenged individuals that would otherwise have troubles finding employment. Now, I’m not saying that goodwill isnt a piece of shi! because they are. They over compensate the executives and are a money hungry, greed monsters. I’m a reseller myself and REFUSE to donate to goodwills. I occasionally find some items but it is extremely rare. There are so many goodwills in this country that not all employees can be trained up on what to ship out and many of those employees do not make enough money to really give a shit. I wouldn’t l. Tag it and push it to the floor. I was carrying a TEMU bag that I found at my local goodwill and I can tell the manager was watching me and wondering how on Earth that got through. He can go eff himself
Absolutely
Gw can close the doors. Do not don't give to them
Many thrift stores in the Chicago area had pickers who would pull the collectible or designer items. One chain had an eBay dealer sell these item. I used to go to a local thrift store near my place of employment on my lunch hour. Have many hobbies & like to tinker. Also looked at vintage books, records. The manager knew my face. I stopped going there when he came out from behind the counter, taunting me about 2 collections which came in: Lionel trains and a vintage pulp fiction paperback collection. He stated “we got some great items….too bad for you….they’re never going to reach the sales floor”. So I stopped spending my money there.
Name and shame
I live in Chicago too. Which store was that? That makes me sick. I absolutely hate them. I tell at least one person a day not to give anything to them.
All of this is why I quit shopping and donating to good will a long time ago! If an employee or customer feels their non profit status Is being abused and per their by laws doing illegal practices then I suggest going on the IRS website and filling out a complaint form as the IRS governs non profit especially tax exempt ones!🤫😉😬
As a reseller I can say:
1) these are the videos I've been looking for (tired of people just filming finding stuff)
2) I stopped getting inventory from goodwill and the bins when the employees told me they sort everything before it's put on the floor
I was thinking about doing nothing but yard/garage sales from now on.
Goodwill keeps ALL the good stuff, for themselves, friends and family.
People need to know that it is a retail business!!! People donate items for FREE to GOODWILL, Even if they throw 1/2 of the donated stuff, its still free. Most of their workers are psid min. wage except for the CEO who get a 6 figure salery! I would have to agree with most comments about (Bad) Goodwill. "They ARE NOT THIFT SHOPS". and should not be classified as such. Nor should they be non-profit in any state. I have not entered one since 1999. I usually shop at store that support animal rescue or some other non-profit places as they are helping animals.
This was so interesting and I can’t believe they let you in to see the truth. Very eye opening, and confirms what all resellers always knew
Agreed 💯
I used to donate trash bags full of great clothes to Goodwill frequently. Then i learned that some Goodwill employees put the good stuff aside to take home for their own use or to sell online.
Needless to say i don't anymore.
This is a lie, unless somebody is allowing employees to break the rules. They can't hold things back for themselves. They have to buy them off the racks, and they can't buy them until they get out on the racks and can't buy them when they're working.
@OldLadyInFL people break the rules all of the time. Few abide by them anymore
@@nuthinbutlove We had a store in our network where employees were doing this. You know what!? Our favorite local manager was moved to that other store and he cleaned it up and made everyone start following the rules again. If they're breaking the rules, it doesn't last.
@n.s.8015 they may have cleaned up your store but not all of them, it isn't possible. Too many people work at Goodwill just for what they can get.
No they don't. You didn't learn that from any credible sources. They can't even buy items until they haven't sold for 2 weeks on the floor. They are on the strictest retail chains on inventory that exist. There are cameras everywhere.
Nice vid , interesting about goodwill I didn't realize , keep the vids coming.
Thanks for watching, David 🙏🏻
This is the BEST VIDEO I EVER SAW IN MY LIFE ! I HOPE THE PEOPLE THAT ARE ALL "the BINS" know they are shopping for CRAP.
Goodwill and other donation centers take all the good stuff. As a customer in the stores you will never see it. The employees take them all.
I suspect Thredup do that as well. I have seem some of my items sold before they were even listed. Sometimes, an item was sold and returned soon after. Before it even shipped.
I once found a robe like I have at home. Well, they wanted more for it than what I paid for it new!
People donate to Goodwill to help people. But in reality, they're just helping corporate greed
Interesting, I don’t think I’ll ever donate to goodwill now.
They honestly all seem like great employees! However it is quite discouraging that this is the direction Goodwill has taken their business
Goodwill is the re-seller!!
As someone who used to work at Goodwill, employees totally get first dibs on items that come in. Management just doesn't want that to be known. Also, the main problem is that they take all the things that would normally sell at stores and send them to the online store. That leaves nothing but the trash clothes, bibles, and old DVDs and CDs that no one is interested in. That's why people aren't going as much anymore. Personally, I remember going to stores years ago to find videogames for my collection, interesting books, or toys for a good deal. Nowadays all the good toys, ALL the books (besides bibles), and ALL videogames are e-commerce only. So, there's nothing left in the store but nasty clothes that only the really old people would even consider buying. On top of that Goodwill pays their employees so little (including store managers) that no one wants to deal with all the pressure from the higher ups yelling at them and knit-picking all the things you do on a daily basis.
Shameful. I figured this was going on with Goodwill
Saying old people aren't with it? Grrr.
You think older people don't care how they look or the quality of their clothes? You are wrong!
"We try to cut out the reseller." And then they wonder why they're getting negative feedback? It is discouraging. These guys seem nice and I know they're just doing their jobs, but still... That list of the brands they automatically pull for their online store is crazy -- luckily, it doesn't seem to hold true across the boards, as I've definitely found some of those brands at the stores, and I see other people find them at the bins. It is definitely getting more difficult, though. It seems like there's a lot of variance from place to place. Thank you for bringing us behind the seems, Tyce.
Rhode Island is a Goodwill desert. Mostly actual junk.
Resellers are like 90 percent of their customers.
If you find these brands now they are damaged or gross
Those bin scores may be from the rogue employee that wants to see stuff on the floor and doesnt put in the auction bin.
@nosleeptv6461 poor people used to be the 90 percent
I found one computer at goodwill. Once. Cheap computers should be accessible to people locally. Some folks cant afford expensive new equipment when theyre off to college.
I just looked up Goodwill's community programs and services. It's amazing how little community charity and work Goodwill does with all the money going through their business. Apparently,, their motto is something like: "Giving people a chance, not charity".
Since 2008, the local Goodwill stores have had garbage. Only time something good is found is if it were misidentified. A former manager would let me LOOK at but not touch all the large open cartons of better stuff that were heading to the main distribution center. To hear the guy say at 2:33 that "Anyone coming into the stores is not looking for these types of items" is a big joke, and he smiles too. There is no way in double hell Goodwill is Non-Profit...
I stopped shopping there a few years ago. They basically tripled their prices, and the CEO makes alot of money. They should have their non profit status REVOKED! They are given these items for free. 😮
And this is why I support Saint Vincent depauls here, they're a thrift store. But God bless them, they give the homeless a large bag to fill with new clothes so they not stuck in their grungy rags. Goodwill started off great but turned to shit -.- we need to boycott em point blank.
@@peachesscales4782 I love thrift stores like that as well 🙏🏻 feels much better to donate to a place like that
@@tycetycebaby That's where all my clothes go when I donate, I'd rather it be given to someone or bought at a fair price than a shitty corporation under the disguise of a charity making bank off of things they got for free.
Friend of mine worked at goodwill and he told the stories of the drivers that go out to the homes of the pick up donations..the drivers and helpers would raid the donations before they even got back to the goodwill..nobody ever questioned becasue hiw would anybody even know ..its all bulk donations bagged up boxed up..etc..some good stuff made it through the cracks .only to be scooped up by econmerce units like this .its a miracle i think if u find any thing worth a damn on the shelves anymore ..greed..at its finest