S1E5: Explore the latest features in ServiceDesk Plus - Masterclass 2023

In this episode, we'll deep dive into the brand new capabilities, features, and enhancements released in the past six months for #ServiceDeskPlus. We'll also explore how leading organizations benefit by using analytics to improve productivity, workflows, and quality of decisions.
In this episode, we'll discuss how to:
👉 Keep tabs on and manage Microsoft 365 subscriptions and licenses.
👉 Track software usage accurately with the latest software metering enhancements.
👉 Automate condition-based assignment of SLAs using Business Rules and Custom Triggers.
👉 Streamline knowledge management with our latest enhancements to Solutions.
👉 Configure Microsoft Graph for Exchange Online mailboxes.
👉 Facilitate integrations with over 650 third-party apps using ServiceDesk Plus and Zoho Flow.
👉 Improve service desk productivity by leveraging ManageEngine Analytics Plus.
👉 For more information on ServiceDesk Plus, visit mnge.it/what-is-SDP
👉 Watch the entire Masterclass Season 2023 here at mnge.it/mc-2023
👉 Watch the entire Masterclass Season 2022 here at mnge.it/mc-2022
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here bit.ly/me_yt
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[@r0nsterrr]

Chapters or sections would be nice 🙂