S2E1: Crafting dynamic templates in ServiceDesk Plus Cloud - Masterclass 2023

In this episode, we'll look at how IT service desk teams save time and effort by creating customized templates for handling different ITSM practices. We'll also see how form rules make templates dynamic and simplify information collection.
👉 For more information on ServiceDesk Plus, visit mnge.it/what-i...
👉 Watch the entire Masterclass Season 2023 here at mnge.it/MC-2023
👉 Watch the entire Masterclass Season 2022 here at mnge.it/MC-2022
Useful resources
👉 Looking to future-proof your IT service desk? Download our free e-book - mnge.it/HjY
👉 A comprehensive guide to no-code ITSM - mnge.it/Zge
👉 A comprehensive guide on IT ticketing systems - mnge.it/PAc
👉 How AI will redefine the way IT service desks work - mnge.it/DBb
👉 The impact of machine learning on ITSM - mnge.it/jUb
👉 5 key benefits of implementing an agile approach - mnge.it/JFF
👉 6 AI-based use cases for your service desk - mnge.it/5D7
👉 5 ITSM automation use cases with Machine Learning - mnge.it/uX4
👉 How AI can make great things happen in your service desk - mnge.it/PEO
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here bit.ly/me_yt
Follow us on social:
Twitter: / me_itsm
Facebook: / servicedeskplus
LinkedIn: / manageengine-it-servic...
Instagram: / servicedeskplus
#ServiceDeskPlus #Masterclass2023