S1E4: IT asset management in ServiceDesk Plus - Masterclass 2023

Get the excellence matrix e-book today for free: mnge.it/Download-ebook
The service delivery excellence matrix helps IT and ESM teams analyze their service maturity to reach the peak of service excellence. Going beyond numbers, this matrix considers two essential factors-service delivery ideation and tech adoption and implementation-to give service teams qualitative insights. Get your copy now: mnge.it/Download-ebook
In the upcoming ServiceDesk Plus Masterclass 2023 episode, we'll learn about the various aspects of an efficient asset management practice using ServiceDesk Plus. Learn how to manage IT and non-IT assets within your organization while ensuring seamless management of contracts and purchases, without any oversight.
In this episode, we'll discuss how to:
👉 Discover and keep track of your hybrid IT asset inventory.
👉 Handle audits and stay compliant with software licenses.
👉 Manage consumables and non-IT assets.
👉 Track assets from purchase and assignment to disposal and retirement.
👉 For more information on ServiceDesk Plus, visit mnge.it/what-is-SDP
👉 Watch the entire Masterclass Season 2023 here at mnge.it/mc-2023
👉 Watch the entire Masterclass Season 2022 here at mnge.it/mc-2022
Useful resources
👉 IT asset management best practices - mnge.it/P6l
👉 IT asset management strategy examples - mnge.it/cPr
👉 7 step guide to IT asset management success - mnge.it/4VA
👉 Incident vs problem vs change vs asset - mnge.it/ZTX
👉 What is CMDB? - mnge.it/z7k
👉 Building a resilient IT asset management process for hybrid workplaces - mnge.it/itam-process
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[@manageengine]

Get the excellence matrix e-book today for free: mnge.it/N53
The service delivery excellence matrix helps IT and ESM teams analyze their service maturity to reach the peak of service excellence. Going beyond numbers, this matrix considers two essential factors-service delivery ideation and tech adoption and implementation-to give service teams qualitative insights. Get your copy now: mnge.it/N53

[@BangunTriHaryadi]

can requester request asset from requester portal?

[@manageengine]

Hi there,
Yes, requesters can request asset from the requester portal (self-service portal).
To learn how you can set up the process for requesting IT assets and other services within ServiceDesk Plus, please watch this video-
zurl.co/fbgP
For more question related to ServiceDesk Plus, please feel free to drop an email to [e-mail].

[@manageengine]

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