I watched another video before this one where the guy took the top and front of the machine off to get to the drain pump. He seemed to be an experienced repairer but unless I’m missing something he was really overcomplicating the whole process to the point I was wary of doing it myself. After watching this video it seems much more straight forward so I guess I have a job to do tomorrow. EDIT: I commented on that other video and he said you risk water getting into the electronics panel if you lay the machine down. He said he has 38yrs experience and that he did it the way “GOOD engineers” do it.
@@420jsimon no, I left a comment on his video asking if there was a reason and he said there was a risk of water getting into the control panel if you lay it on its side. He then said that's how all “GOOD engeneers” do it. I have seen other videos where they do it that way but I felt I was more likely to damage the machine by doing it his way and went in through the bottom to get to my drain pump. I did leave the machine propped up at a slight angle though. It would seem that his concerns are based on something unlikely and that a slight angle should account for it but I’m not an expert… fixed my machine, recalibrated it and its working fine… for now.
@@driftfitness I ended up resting my machine at a very slight angle just in case there was somehow water that could get into the control panel. Taking out the pumps and putting it all back together wasn’t that hard. In the end I gave everything a bit of a clean, swapped the two pumps around, put it back together and it works. I will try to give it more regular drum cleans as other people in my household don’t take proper care with detergents, their dosage, emptying pockets etc.
You are a gem. My Samsung just started making really loud pneumatic drill sounds after 3 years and after getting no solution from Samsung (other than contact details for a service call - Guarantee has run out of course), I took a closer look. The draining pump is the culprit. It is rotating but making a lot of noise and the program won't start as a result. I'm hoping its just clogged (not visibly from the front unfortunately). If not I'll need to get an address for spare parts in Germany. Looks like I have exactly the same model,(Ww70j5435fx Eg )which is great. Thank you so much.
It's even better, just gave the pump a few twists with a screwdriver from the front forcing the rotation and now it's all working again. Soooooo happy LOL
Thank you for the video! Saved my day! In my case piece of gravel somehow bypassed filter and stuck in the drain pump halting it's operation. After removing it everything works again.
Hi there, it's great to know you have watched our video and felt confident to perform this repair! Hope your washing machine is back up and running again. Thanks for your comment.
@@eSpares Thank you, yes you gave me the confidence to take the washing machine apart, I belive in keeping electrical devices going as long as possible, (I will admit i'm 38 and never knew how to use a washing machine, shortly after I fix it I asked the othe half to show me) laught all you want but you gave me confidence to fix the machine and wash my own clothes THANK YOU ❤
Thank you! Didn't need to change the drain pump but our washing machine just randomly stopped draining and wouldn't work. Turns out there was a big hard bit of lint collected in the drain pump stopping it from working. Took a couple of hours and a lot of blue air but this fixed it. Clear and easy to follow instructions!
Hi, thank you for your comment. Good to hear that you have been able to solve the draining problem on your washing machine with the help of our eSpares video!
Many thanks for posting this. Our Washer recently stopped Draining, turned out to be a small piece of straw or similar stopping the Impeller from Rotating. Cleaned it out, all good now. I was thinking it might be the PCB at fault . . . £££
Hi, thanks for your comment, it's great to hear that such a quick and easy check of the impellor area has meant that you have now got your washing machine draining again...glad we could help!
@@eSpares I could have done it without the video to be honest, I've repaired a few Machines in the last few decades, but it's always helpful to have a 'heads-up' of the layout, and the little details. Thanks again.
During a cycle, are the drain pump and the circulation pump supposed to be activated at the same time? When running a rinse and spin cycle (without water being connected) I see that one of them doesn't spin. I assume both are supposed to work in tandem cycle and drain...
Hi, thanks for your comment. It's great to hear that you found the cause of the issue, and that our video helped you get your washing machine back up and running again!
Hello @eSpares, could you please help me with the value of the resistance of a good working pump DC97-15696J (coil DC31-30008D) on Samsung Eco Bubble. The machine code is Samsung Crystal Blue WW90H7410EW/LE, 9 kg, 1400 RPM, Clasa A++ I measure a value of 175 ohms with the multimeter. This value is in according with a good working pump ?
Hi this is a great video but you don’t make it clear which colour connector goes where when connecting the circulation pump. There are 2 wires and th3 quality of the video is not enough to clarify this. Shame as I’m almost home!
I watched another video before this one where the guy took the top and front of the machine off to get to the drain pump. He seemed to be an experienced repairer but unless I’m missing something he was really overcomplicating the whole process to the point I was wary of doing it myself. After watching this video it seems much more straight forward so I guess I have a job to do tomorrow.
EDIT: I commented on that other video and he said you risk water getting into the electronics panel if you lay the machine down. He said he has 38yrs experience and that he did it the way “GOOD engineers” do it.
They are prob different models
@@420jsimon no, I left a comment on his video asking if there was a reason and he said there was a risk of water getting into the control panel if you lay it on its side. He then said that's how all “GOOD engeneers” do it. I have seen other videos where they do it that way but I felt I was more likely to damage the machine by doing it his way and went in through the bottom to get to my drain pump. I did leave the machine propped up at a slight angle though. It would seem that his concerns are based on something unlikely and that a slight angle should account for it but I’m not an expert… fixed my machine, recalibrated it and its working fine… for now.
We're about about to try this ourselves, like yourself we've watched several other tutorials and this was by far the easiest to follow.
@@driftfitness I ended up resting my machine at a very slight angle just in case there was somehow water that could get into the control panel. Taking out the pumps and putting it all back together wasn’t that hard. In the end I gave everything a bit of a clean, swapped the two pumps around, put it back together and it works. I will try to give it more regular drum cleans as other people in my household don’t take proper care with detergents, their dosage, emptying pockets etc.
You are a gem. My Samsung just started making really loud pneumatic drill sounds after 3 years and after getting no solution from Samsung (other than contact details for a service call - Guarantee has run out of course), I took a closer look. The draining pump is the culprit. It is rotating but making a lot of noise and the program won't start as a result. I'm hoping its just clogged (not visibly from the front unfortunately). If not I'll need to get an address for spare parts in Germany. Looks like I have exactly the same model,(Ww70j5435fx Eg )which is great. Thank you so much.
It's even better, just gave the pump a few twists with a screwdriver from the front forcing the rotation and now it's all working again. Soooooo happy LOL
Hi, thanks so much for your comment...it's great to know that our video has helped you to solve your washing machine issue!
Thank you for the video! Saved my day! In my case piece of gravel somehow bypassed filter and stuck in the drain pump halting it's operation. After removing it everything works again.
Hi, thanks for your comment. It's brilliant to know our video has helped you to get your washing machine working again!
Thank you, watched this video, ordered the part, my partner is very happy
Hi there, it's great to know you have watched our video and felt confident to perform this repair! Hope your washing machine is back up and running again. Thanks for your comment.
Hello did you have error 5C? And did it work to change the part?
@@eSpares Thank you, yes you gave me the confidence to take the washing machine apart, I belive in keeping electrical devices going as long as possible, (I will admit i'm 38 and never knew how to use a washing machine, shortly after I fix it I asked the othe half to show me) laught all you want but you gave me confidence to fix the machine and wash my own clothes THANK YOU ❤
@@adelinagashi4144 Yes 5C error, fixed after parts changed
Thank you! Didn't need to change the drain pump but our washing machine just randomly stopped draining and wouldn't work.
Turns out there was a big hard bit of lint collected in the drain pump stopping it from working.
Took a couple of hours and a lot of blue air but this fixed it. Clear and easy to follow instructions!
Hi, thank you for your comment. Good to hear that you have been able to solve the draining problem on your washing machine with the help of our eSpares video!
Many thanks for posting this.
Our Washer recently stopped Draining, turned out to be a small piece of straw or similar stopping the Impeller from Rotating.
Cleaned it out, all good now.
I was thinking it might be the PCB at fault . . . £££
Hi, thanks for your comment, it's great to hear that such a quick and easy check of the impellor area has meant that you have now got your washing machine draining again...glad we could help!
@@eSpares
I could have done it without the video to be honest, I've repaired a few Machines in the last few decades, but it's always helpful to have a 'heads-up' of the layout, and the little details.
Thanks again.
Thanks for your help many blessings
Excellent video! Thankyou.
Hi, thank you for your comment. It's great to hear you liked our video, and hope it has helped you to replace the drain pump on your washing machine!
Thanks. Your video helped out a lot!
Hi, thanks for your comment...hopefully our video has helped you to replace the drain pump. Well done on completing the repair yourself!
I watch a lot of video and this one is the best one the rest of the video I watch pull the hold machine down
Hi Robert, thanks for your comment...it's great to hear you like our video, and we hope it has helped you to fix your washing machine!
During a cycle, are the drain pump and the circulation pump supposed to be activated at the same time? When running a rinse and spin cycle (without water being connected) I see that one of them doesn't spin. I assume both are supposed to work in tandem cycle and drain...
Very Helpful video, Many Thanks
Hi, thanks for your comment here, we are pleased to know you found our video so helpful...hope it helps you to fix your washing machine yourself!
The second pump has two wires connected to it a black wire and grey wire. What colour wire connects to the live terminal?
Thank you. this video was super useful. Some beads were stuck in my pump and started working after cleanup
Hi, thanks for your comment. It's great to hear that you found the cause of the issue, and that our video helped you get your washing machine back up and running again!
Brilliant!
Hi, thanks for appreciating our video...it's great to know our video was useful for you, and hope it helps you to fix your washing machine yourself.
Hi, I have disassembled the pump, how can I tell that the pump is actually broken?
Hi is this drain pump run by 220 volts?
@eSpares can we check the pump connecting them at the network socket 220V ?
Hello @eSpares,
could you please help me with the value of the resistance of a good working pump DC97-15696J (coil DC31-30008D) on Samsung Eco Bubble.
The machine code is Samsung Crystal Blue WW90H7410EW/LE, 9 kg, 1400 RPM, Clasa A++
I measure a value of 175 ohms with the multimeter. This value is in according with a good working pump ?
Hi..this method can apply to 2in1 wash&dryer samsung?
Puan, same problem ke? Already fixed? Mine the same, cannot drain water.
Tukar waterpump utk drain out sbb pumpnya dah rosak. Nasib baik still under waranty.
Hi this is a great video but you don’t make it clear which colour connector goes where when connecting the circulation pump. There are 2 wires and th3 quality of the video is not enough to clarify this. Shame as I’m almost home!
It's alternating current, so it shouldn't matter.
Just got the wives bra wire out! Thanks
😂😂 done this more than once!
OE