I believe like CAC, there should be measurements, if they don't exist for maintaining the customer, like number of cases/cost of cases categorized by bugs, How to's, and enhancement requests. Also, I wonder if there is data out there comparing if you have auto renewal versus manual renewal.
Obviously not. You must be the sales person if you are the founder or get a co-founder who is as passionate as you and also good at sales. You can always get technical guys, but getting really good sales guys is a tough game.
Introduction starts at 1:33
I believe like CAC, there should be measurements, if they don't exist for maintaining the customer, like number of cases/cost of cases categorized by bugs, How to's, and enhancement requests. Also, I wonder if there is data out there comparing if you have auto renewal versus manual renewal.
Great information, thank you for sharing these insights!
Awesome talk! Thanks
Super great informations!
Excellent talk!
Really good, thanks for ideas.
Any relations to Michael skok the venture capitalist ?
Brothers
They’re brothers
Does this mean a sales person should not be the first hire?
Obviously not. You must be the sales person if you are the founder or get a co-founder who is as passionate as you and also good at sales.
You can always get technical guys, but getting really good sales guys is a tough game.
One dislike for this video... Might be the only looser in this world