To add on some important info that Julian did not mentioned: 1. If injury is involved, need to call the police 2. It is a common misconception that if I file for 3rd party claim, I’ll lose my NCD. This is not true if victim is found to be not at fault (so don’t be exploited by anyone who tell you that you will lose your NCD and so pressure you to not report) 3. Quickly save any dashcam footages as evidence. Dashcam will record the footages in chunks. If you have app, can save the footage to your phone. For those dashcam with no app, unplug the dashcam to prevent it from over riding the accident footages then go back save the file from the micro SD card. If can, invest from the start when you buy new car to have 2 channel front and rear dashcam. IMO don’t save on this esp rear end dashcam. The bugger might be using handphone texting then rear ended your car. If can catch this act confirm win the case. 4. Report the accident within 24 h. If you are currently under AD insurance, just go back to them and their workshop, they will advice you accordingly (contrary to what Julian said it is time consuming, they will provide spare car for you while your car is being repaired. And if proven you are innocent victim, repairs will be FOC, and with genuine parts, maybe just some inconvenience) 5. Do not promise anyone anything, like whether you’ll be doing private settlement or claim etc. Just collect the necessary evidence like photos of both cars. Also note the weather conditions. And take pic of the location like the junction or if can’t, then remember the road location. Insurer will also need the info to do the sketching of accident site. 6. On the NRIC privacy issue, address not necessary but if person don’t want to use NRIC, perhaps driving licence would suffice? Also get the persons contact number. But again don’t promise anyone anything. 7. Good to have an accident to do checklist kept in your glove compartment so won’t panic and can stay calm and clear headed. Pls free feel to correct me as I don’t claim to be expert but just sharing my 2 cents worth to benefit first timers who may need the info. Road safety is a shared responsibility. Let’s all stay safe on the roads. In the long run, hope the govt can bring back the licensing of surveyors and tighten laws to clamp down hard on these errant touts and workshops.
@@recklessdrivinginsingapore Have la bro. I used to drive bread and butter MIT car also. But don’t expect high quality la. Just a rickety rental car but still at least u have a car…I still remember the rental company drove to my house with the car (as my car was with AD under repair). Then when my car was done (about 3 working days for a new bumper with new coat of paint), u just drive back to AD centre then leave the rental car there and take back your own car.
I have experienced this myself and the touts create the accident in fact. The BMW was driving in front of me and along PIE towards Bukit Timah, he suddenly jam brake when there was nothing in front .. I managed to break n didn’t hit his car … however, the grab driver behind me hit mine and there was another car behind the grab car manage to stop and didn’t hit the grab car, there was mazada driver after this car … The BMW driver immediately ask me to follow him to workshop to fix my car rear … I refused and he drove to extreme left and ran across 4 lanes risking his life n tried to convince me again… I just took photos of the damage and insisted to go to my own n the mazada driver came n ask me to go to their workshop and I heard the bmw n mazada talking and the mazada driver confessed that the bmw driver is his boss 😅 So is an obvious self created accident trying to get us to go to their workshop I had reported the accident and mentioned the workshop with the name ard in the report too.
Seems like it all started when the appraiser licensing disappeared. I think the mindset that premiums will increase the following year weighs on many customers mind to not contact them directly. The insurance agencies can easily give a simple guide on an accident process for you to put in the glove compartment like when you rent cars, since it doesn't incentivise them they won't care.
Faced this before. I just locked myself in my car after taking pics and IC/licenses of other drivers. Then called my insurance company to handle everything including towing. There were about 6 people surrounding my car from 3 different tout companies. I ignored even when they knocked on my window.
@@ernestlim8587 Well, I was pretty overwhelmed that day with people surrounding me (excluding police). So yes. Unless the government does something, you will find out when you get into an accident one day.
Smart idea to lock your car. This happened to someone I knew and they actually took the liberty of entering the backseat. She told them to screw off, which they eventually did. But having stranger's invite themselves into your car 💀💀
No wonder when it happened to my car ramped into a lorry who suddenly turned his steering wheel 90 degrees across all the lanes on the top of expressways viaduct, I noticed one car parked at the far end of the slopping viaduct meeting the side slip road and walked all the way up the viaduct just to give me his name card as well as a spare umbrella since it was drizzling at that time. At first I felt so touch by his action and wondering if this is some kind of Singaporean kindness spirit?
When my car was rear ended (my first accident) i immediately took pics of the scene, crash marks, driver's license and exchanged personal numbers. Next thing i did was filing police report so i can submit to my insurance company. Don't panic. These are simple steps to follow to avoid tout involving.
This is not touting but daylight robbery. Not natural for them to be there at every accident handing out name cards to go to their workshops. Meaning this is a organised crime.
Modern day railroad robbers, punishment should be more severe for those that orchestrates this, robbing people of their hard earned money, this has no place in any civilized society.
Its in the fine line of legal, technically , we are told to drive safe and keep proper distance, any knock from the back is considered wrong. Even if they play brakes, you should know the warning signs of danger and drive your vehicle away from that person
Seems like the system is set up to work this way, fraudulent to start with. Drivers were never educated or informed on how to actually file an insurance claim.
This is my experience with these touts. First time, a car entered the lane all of sudden so it was head on collision. we just follow the touts and all. Second time, I had accident during rain where my suv spun and hit the divider. This time I called the car insurance and the touts insist me to take their help.. they stayed for an hour while the insurance tow truck arrived. Bcuz of my 1st experience.. I know they use copy ori products to fix ur car. First few months they look nice then they degrade. For example the headlight that was replaced for the 1st accident become yellow within few months but the original one is still okay(8+ yr old already), just slightly yellow. If u have a good car.. don’t entertain them!!! U would regret later. It may seem convenient for that moment.
Its not just road touts. Insurance companies like NI and car authorised retailer workshops are in on it as well. My father just had a small accident where there was only very slight damage to both cars. The other car owner agreed to settle with $400 to fix a small dent and paint. Then my father's car salesman and Income agent persuade him to fix a small dent on his car at the agent workshop then claim insurance. That repair won't cost more than $500 and after deducting excess, the claim will be only $200 and for that the insurer can void his NCD and load his next premium and discourage him from going to other insurers next year because of the claim. Cheat old people money, beware of lightning.
It's very common here in Malaysia, just make sure you do not panic and know the correct steps to take when involved in a car accident, and never confront the other drivers in any circumstances. Any abrupt situation or the other party gone rogue, just call the police to be on the scene for your own safety
....true but the way these touter approach seems intimidating...? My 'sekupang' opinion la 😁 coz in Malaysia the minute crash occures, these ppl appears out of nowhere, equipped with walkie talkie and all, speaks in loud voices to make their present err..be heard, like they're master of the situation and I find them rather....hard to resist lah. Then I agree 100% to be calm and don't panic before anything else.
After so many years LTA still do nothing about the situation. Should publish the list of workshop online and blacklist them even when they change their names. Very disappointed in the bureaucracy of LTA.
In some cases in Malaysia, you wont even be able to leave the scene if you called the insurance company towing service. Most likely you'd be extorted for a sum of cash if you don't engage their services. In more severe cases, the owner of the vehicles are even robbed by these guys. They're referred to as "Long Kai" and they have their own rendition of the law on the road. Highly lucrative business as the repairs that they do are also sub standard and they have "special arrangements" with the insurance adjusters.
If you observed every morning there's always accident between 730am to 9am and evening 6pm to 8pm. Obviously something is going wrong and there's definitely a few workshops going about causing accidents.
Yup, this one confirmed. Same area, sometimes same spot. But usually the same stretch of road . When road congested, we tend to drive thinking the front car wont chut pattern or the car beside dont swerve in,
My wife rear ended a YP's BMW last year while pregnant. As with the guy in the video, the damage for both sides was minor. YP was walking fine at the scene, but ended up filing a police report and a $30k claim for hospital bill and an incredible amount of repairs, from his own workshop. We lost our NCD and despite writing to MP, we just got referred down the email chain to the "relevant department". In a highly policed state such as ours, this phenomenon baffles me till this day.
In Malaysia even if its just minor accident or a dent, they will dismantle your car like Tamiya, to look like a major accident just to claim maximum, and there goes your NCB and your car.
Last car kena claimed the heaviest. No wonder recently noticed so many cars in chain accidents involving 7 to 9 cars. Maybe within that heap, there are few fakers created the collision scheme.
CNA talking point fail to mention anything about touters deliberately causing a stage accident to solicit business. It’s so damm obvious is happening. Police and LTA are not doing anything. Make it a rule that drivers who are not injured in a traffic accident to call their own individual recovery vehicle to tow their vehicles to their choice of workshops and make it an offence for any sort of touters to appear at a scene of accident. This will solve the problem
The Government should protect its citizen by punishing the bad actors (the touts and workshops and/or even the lawyers and the accident-causing vehicle involved). I was a victim in such an accident although the fault is mine. The injured was a man in a motorcycle and he was hospitalised for 5 days with a fractured wrist. The other party advised by the tout, claimed 8k plus sgd mainly for a twisted fork. A civil suit with claims of 110k sgd was also in play. I was subsequently being blacklisted by the insurance companies.
@@andykoh421 wa this type of scam very hard to prevent even u know is a scam, because it involve 2 party and the other party will just choose what benefits them the most instead of what's right. Seems like the moto guy benefit more siding with the scammers unfortunately.
@@grapefruitsyrup8185 sometimes I think the insurance company's surveyor is also part of the gang, otherwise how can he or she approve the cost to the damages that is many times of the actual cost?
Actually both the workshop and the insurance companies benefit from this. But a police came to me before when i encountered this but the police can't do anything but to only ask the touting workshop contractor to leave. The safest is to give 2 car spacing when you are driving. It's the safest. But the government should stop this insurance claim. This is worse than those sim lim square scam.
1. Some touts create accidents to tout. Their timing is too fast and timely to be "just driving on a accident proned roads". 2. Touts teach victims how to inflate claims so the victims tend to follow the touts. 3. Some workshops thrive off accident claims. Not hard to spot from Authority's pov. 4. Everyone in this chain of scams are following the dollar signs. You can educate or license, but you cannot stop corruption if the money is too good. There are many more things to discuss on this topic. This video is barely scratching the surface of the car. 🤑🤑🤑
in malay we call them 'buaya'. they make money just like gangster (hope understand what i mean). the traffic police know about their game, but looks like the police never stop their game.
Last year i stop my car behind a motorbike that just fallen down infront of me at PIE morning rush hour.... within minutes 2 ah bengs with Gucci Slippers came to offer help...after realizing got no car accident they still help me with the motorbike uncle who was very shaken
Looks like there is not enough effort on insurance companies part to pinpoint workshops that tend to charge claims which are disproportionate to the damages sustained..
Insurance rates have been rising due to prevalent touting thats occuring… this does not affect companies so they dont do anything to stop it but the cost is passed down to the customers
Well, in short TL;DR... If anything, get evidence needed and refer back to own insurer. If the road touts say can help me, I'll ask them back why not help yourselves first... Why worry about my vehicle first? Must make sense mah... over-worrying about an outsider already shady, especially when 2 cars are damaged.
Sure, I know how. They try to dried your money, just going talk in police office or call police assist. if not they will reinforce other sooner, and as it was. In social science we called it Herd Interaction
When the leaders of Singapore are so detached, it has become lawless on our roads. No enforcement of illegal modifications, speeding, reckless and dangerous driving, you name it.
The safest way which i feel is hopefully the goverment could create a company for mainly accident repair. And not allowing others to scam such kinds of repair to $30000 and keeping the price at a reasonable price just like going to a iphone service centre.
Perhaps this issue might be more enlighten from law enforcer pov, an interview with police or LTA...? IDK just my 20 cent opinion la...anyway another informative video from cna
i had similar tout years ago... tat driver even sent me wrongly to claim another driver whom he is claiming from .. i hv his court document still with me
Malay say, "ada pergi, ada balik." They do this, karma will come. When it comes, dont ask why you are unlucky. Go ahead and do this, maybe air con drop on the head when walking under building. Who knows....
@Fresh Bb thats why i always recommend taking NTUC insurance, you stay in the car, lock the door until the orange force come. If you wanna get demerit points deducted, call the TP. When TP comes , usually both will be deducted demerit points.
In Malaysia these are more extreme.. They roaming almost everywhere, within 60 seconds they arrive the accident scene.. Called as 'Long Kai' and even stayed inside police station to find preys... Myself been cheated by longkai inside police station, directly recommended by the policeman and car stalled for 3 months... Seem don't need call police anymore when accident and police only waiting inside aircond office for stupid politician cases. First time and last don't trust police or longkai anymore
I can't believe that Singapore's law and order has deteriorated so low like Thailand, most of Southeast Asia, and CCP China. Bring back Lee Kuan Yew for his zero tolerance on crimes.
@@sonnykhoo7236 More than most people. Not just China but also the other freer China, and most Asian countries. CCP China rules of repression are not rules of law.
"I was keeping a fair distance here..." No Sir, you were absolutely not. A fair distance at these speeds should be towards 2 seconds minimum. This was almost tailgating.
Tbh , it's an easy 'job' . I won't get into the specifics but all you have to do is drive around or just have someone fetch you around or even just walk around , looking for accidents. They even give out 'commission' to whoever sees an accident and tells the people to wait till the 'tout' comes or as people call them , (kah-kia). Due to the maaany grey areas and people not being very educated on what to do during an accident , they are oftenly very easily persuaded . Especially when they are a victim. An example would be , 'Bro , I saw everything already , he bang you , I confirm can help you claim very easily one , 5k 10k easy , all you have to do is follow me and we can discuss' thus majority of the 'touters' are young people. They would then bring you to their workshop and they will get the mechanic there to do a outrageous invoice to claim , which is NOT verified by legal means(which i dont understand why) , Then they will bring you to a clinic which will also do a ridiculous claim which is ALSO not verified by legal means thus allowing them to claim to the maximum claim within the respective categories. And yes , they operate in groups sometimes to cause accidents. If such things would happen to you and you are the party that is in loss , whether or not you want to get attracted by them is solely up to you due to the high amounts of money they 'promise' you but if you are not , I'd recommend just doing the SOP of taking pictures , details. Report to TP if injury , if not just go ahead do accident reporting , get your insurance to do the damage assessment and file the claim accordingly. If they nag you constantly , just tell them you will report to your insurance and settle yourself.
now you know why premium keeps rising. Some bonehead policy maker decided to remove the need to regulate surveyors in 2008 and remove the need to report to TP unless involve injury or gov property.
I got rear ended recently and true enough . within 3 minutes one of them came along. In the end called my insurance company to send a tow truck instead But my question is , if I am the offender rand the victim decides to follow a tout . Wouldn't that screw up my premiums ? So how does one who already cause an accident ask the victim not to follow the tout ? From experience they are extremely persuasive
If I raised a dispute with my own insurance company on over inflated claims, if they did not give a satisfactory response, does going to the GIA to raise the dispute helps?
Well, these touts think they are "smart" by making such scene and make a quick money out of it. Someday karma will get back to them in a bad way, no escape.
This episode is so badly made. Should it be Offender that make sure the Victim to seek proper insurance claim? It's Victim who claim the Offender, Victim has actually no losses by inflated the claims to the Offender. This episode shd focus on the Offender, how to report. Victims normally will agreed to the Touts.
Thought your country laws are so strict where even if one would to hold a placard ,you will be charged within 24 hrs and for decades...NOTHING CAN BE DONE TO THESE TOUTS....when 80 over over paid MP can go debating over months and months over some gay laws but no action on these touts by implementing laws, to have these touts charged and jailed...NOTHING!
@@teohontech7141 you got that right on the point. Just like when the Minister face and reputation was so publicly affected ,simply by some land clearing, they termed as illegal, within days some lower minions were charged for it...talk about action within days! Unless some minister face value is affected...nothing is going to happen to these touts.
Strict yes. But every road user knows the chances of getting caught breaking the law on the roads is near zero as there is inadequate enforcement. Just slow down before the speed cams and after that you can do anything you want on Singapore roads.
@@kelvin.008 The government just don't want to catch these touts that all. They can have 8 CISCO officers at a road junction to catch e-bikes but they cannot put people in front of computer to identify these touts. They don't even have to be on road on the location.
Hmmm. Probably I kena also. Suddenly got 3 people out if nowhere from a workshop recommending repair to their shop. This is in the middle of PIE. Luckily I'm in the middle so my ncd safe.
1. CPIB to check TP & LTA 2. TP to set up sting operation to make an example of these idiots 3. SPF cooperate with banks & IRAS to check money flows for private parties (insurance, auto maintenance firms) 4. Arrest these guys for fraud and F them up SG is not MY. We have no room for this BS
In recent years SG governance has been deteriorating. Lawyer, doctor, finance is all everyone wants to be. Are we just going to turn into Cyprus where everyone is one of the above, serving an upper class and helping them dodge taxes, while the government is eating its people? Pray we don't get randomly invaded by "Turkey" as well
Unrelated question. How are you able to drive an early 1970's Mercedes? I thought in Singapore, you had to recycle your vehicle after ten years?Did I misunderstand? You can keep your vehicle indefinitely as long as COE is kept up to date? When I last bed there there was no COE.
I will just do a police report...ppl who hit you who argue don't bother....just do wtvr it takes to protect your own ass...don't allow them to select the workshop also...this case so senang ah...all you have to do...is be smart...unfortunately...not many are :"(
This video while helpful in warning of the danger of touts is hardly conclusive or useful. First, the over inflating can happen with or without touts. There are merely an extra "referral" cost. Workshop just need to be greedy, regardless there is a need to add on extra cost. 2nd it doesn't teach the general public what else they can do to protect themselves. 3rd, lawyers that are working with the workshops are also a part of the problem at times. This seems like a poorly researched video. Maybe this is why its called Talking Points. Just to have a conversation that's all. Personally for me despite going on a straight road with further more a bus on my left side and the offending car turning right out of the car park dispute both lanes of the major road not cleared to do so and yet to even considering the opposite lane and charged by the TP for it, I was shocked to discover that a "lawyer" had submitted a document to NTUC income that I had "accepted" some liability which meant, despite being a clear victim, I cannot claim the full damages and have to compensate my parents that were my passengers. Things are made worse that for 1-2 year, my actual lawyers and I couldn't get in touch with NTUC as they will only communicate with that "lawyer" despite a potential forging of signature a criminal offense. The illogical, opaque and tedious process of the insurers surely am not helpful. Just talking about the touts without examining the various flaws of the framework that allow for so for ANY of the administrative parties that could have been part of the problem actually distracts the public from the real potential problems and how to prevent it
this is definitely one of the least "informed" episode from Insider... its like telling us what majority of the drivers already know and leaving us to figure what's next. Or it could be an episode to "ping" MOT and LTA hahaha
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To add on some important info that Julian did not mentioned:
1. If injury is involved, need to call the police
2. It is a common misconception that if I file for 3rd party claim, I’ll lose my NCD. This is not true if victim is found to be not at fault (so don’t be exploited by anyone who tell you that you will lose your NCD and so pressure you to not report)
3. Quickly save any dashcam footages as evidence. Dashcam will record the footages in chunks. If you have app, can save the footage to your phone. For those dashcam with no app, unplug the dashcam to prevent it from over riding the accident footages then go back save the file from the micro SD card. If can, invest from the start when you buy new car to have 2 channel front and rear dashcam. IMO don’t save on this esp rear end dashcam. The bugger might be using handphone texting then rear ended your car. If can catch this act confirm win the case.
4. Report the accident within 24 h. If you are currently under AD insurance, just go back to them and their workshop, they will advice you accordingly (contrary to what Julian said it is time consuming, they will provide spare car for you while your car is being repaired. And if proven you are innocent victim, repairs will be FOC, and with genuine parts, maybe just some inconvenience)
5. Do not promise anyone anything, like whether you’ll be doing private settlement or claim etc. Just collect the necessary evidence like photos of both cars. Also note the weather conditions. And take pic of the location like the junction or if can’t, then remember the road location. Insurer will also need the info to do the sketching of accident site.
6. On the NRIC privacy issue, address not necessary but if person don’t want to use NRIC, perhaps driving licence would suffice? Also get the persons contact number. But again don’t promise anyone anything.
7. Good to have an accident to do checklist kept in your glove compartment so won’t panic and can stay calm and clear headed.
Pls free feel to correct me as I don’t claim to be expert but just sharing my 2 cents worth to benefit first timers who may need the info. Road safety is a shared responsibility. Let’s all stay safe on the roads. In the long run, hope the govt can bring back the licensing of surveyors and tighten laws to clamp down hard on these errant touts and workshops.
Show me which insurance for a typical asian B&B car gives you a courtesy car... lol
@@recklessdrivinginsingapore Have la bro. I used to drive bread and butter MIT car also. But don’t expect high quality la. Just a rickety rental car but still at least u have a car…I still remember the rental company drove to my house with the car (as my car was with AD under repair). Then when my car was done (about 3 working days for a new bumper with new coat of paint), u just drive back to AD centre then leave the rental car there and take back your own car.
Thanks Bro. Appreciate the above : )
i don't even drive but this is such a useful comment. thank you.
U did everything spot on in proofing Singaporeans are moron
I have experienced this myself and the touts create the accident in fact. The BMW was driving in front of me and along PIE towards Bukit Timah, he suddenly jam brake when there was nothing in front .. I managed to break n didn’t hit his car … however, the grab driver behind me hit mine and there was another car behind the grab car manage to stop and didn’t hit the grab car, there was mazada driver after this car …
The BMW driver immediately ask me to follow him to workshop to fix my car rear … I refused and he drove to extreme left and ran across 4 lanes risking his life n tried to convince me again… I just took photos of the damage and insisted to go to my own n the mazada driver came n ask me to go to their workshop and I heard the bmw n mazada talking and the mazada driver confessed that the bmw driver is his boss 😅
So is an obvious self created accident trying to get us to go to their workshop
I had reported the accident and mentioned the workshop with the name ard in the report too.
Seems like it all started when the appraiser licensing disappeared.
I think the mindset that premiums will increase the following year weighs on many customers mind to not contact them directly.
The insurance agencies can easily give a simple guide on an accident process for you to put in the glove compartment like when you rent cars, since it doesn't incentivise them they won't care.
Faced this before. I just locked myself in my car after taking pics and IC/licenses of other drivers. Then called my insurance company to handle everything including towing. There were about 6 people surrounding my car from 3 different tout companies. I ignored even when they knocked on my window.
Wow did this happen in Singapore?
@@ernestlim8587 Well, I was pretty overwhelmed that day with people surrounding me (excluding police). So yes. Unless the government does something, you will find out when you get into an accident one day.
Smart idea to lock your car. This happened to someone I knew and they actually took the liberty of entering the backseat. She told them to screw off, which they eventually did. But having stranger's invite themselves into your car 💀💀
No wonder when it happened to my car ramped into a lorry who suddenly turned his steering wheel 90 degrees across all the lanes on the top of expressways viaduct, I noticed one car parked at the far end of the slopping viaduct meeting the side slip road and walked all the way up the viaduct just to give me his name card as well as a spare umbrella since it was drizzling at that time. At first I felt so touch by his action and wondering if this is some kind of Singaporean kindness spirit?
Following them to their workshop is encouraging them to do it more often. They earn from insurance but we are paying the premium increment.
When my car was rear ended (my first accident) i immediately took pics of the scene, crash marks, driver's license and exchanged personal numbers. Next thing i did was filing police report so i can submit to my insurance company. Don't panic. These are simple steps to follow to avoid tout involving.
If the driver refused to show his license then how?
@user-wc9mj2hn4o bro I Malay lah chill, don’t racist here
This is not touting but daylight robbery. Not natural for them to be there at every accident handing out name cards to go to their workshops. Meaning this is a organised crime.
Modern day railroad robbers, punishment should be more severe for those that orchestrates this, robbing people of their hard earned money, this has no place in any civilized society.
If this is illegal, why officials aren't doing anything to clam this harassment down?
Its in the fine line of legal, technically , we are told to drive safe and keep proper distance, any knock from the back is considered wrong. Even if they play brakes, you should know the warning signs of danger and drive your vehicle away from that person
Surveyors need to be regulated again!!
Seems like the system is set up to work this way, fraudulent to start with. Drivers were never educated or informed on how to actually file an insurance claim.
This is my experience with these touts. First time, a car entered the lane all of sudden so it was head on collision. we just follow the touts and all. Second time, I had accident during rain where my suv spun and hit the divider. This time I called the car insurance and the touts insist me to take their help.. they stayed for an hour while the insurance tow truck arrived. Bcuz of my 1st experience.. I know they use copy ori products to fix ur car. First few months they look nice then they degrade. For example the headlight that was replaced for the 1st accident become yellow within few months but the original one is still okay(8+ yr old already), just slightly yellow. If u have a good car.. don’t entertain them!!! U would regret later. It may seem convenient for that moment.
Its not just road touts. Insurance companies like NI and car authorised retailer workshops are in on it as well. My father just had a small accident where there was only very slight damage to both cars. The other car owner agreed to settle with $400 to fix a small dent and paint. Then my father's car salesman and Income agent persuade him to fix a small dent on his car at the agent workshop then claim insurance. That repair won't cost more than $500 and after deducting excess, the claim will be only $200 and for that the insurer can void his NCD and load his next premium and discourage him from going to other insurers next year because of the claim. Cheat old people money, beware of lightning.
So how is his premium now? Managed to jump insurer?
It's very common here in Malaysia, just make sure you do not panic and know the correct steps to take when involved in a car accident, and never confront the other drivers in any circumstances. Any abrupt situation or the other party gone rogue, just call the police to be on the scene for your own safety
....true but the way these touter approach seems intimidating...? My 'sekupang' opinion la 😁 coz in Malaysia the minute crash occures, these ppl appears out of nowhere, equipped with walkie talkie and all, speaks in loud voices to make their present err..be heard, like they're master of the situation and I find them rather....hard to resist lah. Then I agree 100% to be calm and don't panic before anything else.
Time for them to get arrested for fraud
It is time to simplify and regulate car insurance claims and also licensing the car surveyors. This illegal touting has to stop!
After so many years LTA still do nothing about the situation. Should publish the list of workshop online and blacklist them even when they change their names.
Very disappointed in the bureaucracy of LTA.
problem started when law change. instead of file report to police , we file report to insurer directly. this give them chance of doing shady claims
In some cases in Malaysia, you wont even be able to leave the scene if you called the insurance company towing service. Most likely you'd be extorted for a sum of cash if you don't engage their services. In more severe cases, the owner of the vehicles are even robbed by these guys. They're referred to as "Long Kai" and they have their own rendition of the law on the road. Highly lucrative business as the repairs that they do are also sub standard and they have "special arrangements" with the insurance adjusters.
Yeap I was a victim of this. They wouldn't let the tow truck assigned by my insurance company to take the car. Crazy.
If you observed every morning there's always accident between 730am to 9am and evening 6pm to 8pm. Obviously something is going wrong and there's definitely a few workshops going about causing accidents.
Finally someone noticed this. Always at the same spot too.
There is touters deliberately causing accidents. That’s for sure
In Malaysia, touts are known to pour oil onto the roads in order to cause accidents
@@manroshansingh but then the bad guy also got chance to crash to the front person right?
Yup, this one confirmed. Same area, sometimes same spot. But usually the same stretch of road . When road congested, we tend to drive thinking the front car wont chut pattern or the car beside dont swerve in,
Why LTA is not aware of inflated claims that surveyors need not be licenced? They really is totally unaware?
My wife rear ended a YP's BMW last year while pregnant. As with the guy in the video, the damage for both sides was minor. YP was walking fine at the scene, but ended up filing a police report and a $30k claim for hospital bill and an incredible amount of repairs, from his own workshop. We lost our NCD and despite writing to MP, we just got referred down the email chain to the "relevant department".
In a highly policed state such as ours, this phenomenon baffles me till this day.
Did the insurer settle all the claims completely? But increase the future premium by 10 fold?
how does writing to MP help in anyway. Just curious.
In Malaysia even if its just minor accident or a dent, they will dismantle your car like Tamiya, to look like a major accident just to claim maximum, and there goes your NCB and your car.
Last car kena claimed the heaviest. No wonder recently noticed so many cars in chain accidents involving 7 to 9 cars. Maybe within that heap, there are few fakers created the collision scheme.
There is no point of censoring SG Road Vigilante TH-cam channel which posts about daily road accidents & reckless drivers as we already know.
CNA talking point fail to mention anything about touters deliberately causing a stage accident to solicit business. It’s so damm obvious is happening. Police and LTA are not doing anything. Make it a rule that drivers who are not injured in a traffic accident to call their own individual recovery vehicle to tow their vehicles to their choice of workshops and make it an offence for any sort of touters to appear at a scene of accident. This will solve the problem
The Government should protect its citizen by punishing the bad actors (the touts and workshops and/or even the lawyers and the accident-causing vehicle involved).
I was a victim in such an accident although the fault is mine. The injured was a man in a motorcycle and he was hospitalised for 5 days with a fractured wrist. The other party advised by the tout, claimed 8k plus sgd mainly for a twisted fork. A civil suit with claims of 110k sgd was also in play.
I was subsequently being blacklisted by the insurance companies.
Does the motor guy benefit from this or the money mainly go to the scammers?
@@grapefruitsyrup8185 they should coshare the proceeds base on their own agreement on the percentages
@@andykoh421 wa this type of scam very hard to prevent even u know is a scam, because it involve 2 party and the other party will just choose what benefits them the most instead of what's right. Seems like the moto guy benefit more siding with the scammers unfortunately.
The only way is for gov to step in and set standards
@@grapefruitsyrup8185 sometimes I think the insurance company's surveyor is also part of the gang, otherwise how can he or she approve the cost to the damages that is many times of the actual cost?
same encounter 10 yrs ago. premium went up to 5.6k for about 4 yrs. horrific experience
But could u jump insurer?
I informed the TP / LTA on the accident site regarding the touters but they said there is nothing they can do lol
It is same to private doctor medical bill claims against private insurance as well. In fact that is a bigger problem.
Actually both the workshop and the insurance companies benefit from this. But a police came to me before when i encountered this but the police can't do anything but to only ask the touting workshop contractor to leave. The safest is to give 2 car spacing when you are driving. It's the safest. But the government should stop this insurance claim. This is worse than those sim lim square scam.
1. Some touts create accidents to tout. Their timing is too fast and timely to be "just driving on a accident proned roads".
2. Touts teach victims how to inflate claims so the victims tend to follow the touts.
3. Some workshops thrive off accident claims. Not hard to spot from Authority's pov.
4. Everyone in this chain of scams are following the dollar signs. You can educate or license, but you cannot stop corruption if the money is too good.
There are many more things to discuss on this topic. This video is barely scratching the surface of the car. 🤑🤑🤑
15:40 In year 2005 the surveyor's licence system was abolished?! Who the hell was the Minister who did this?
@user-wc9mj2hn4o Nope, it was a Chinese Minister.
Minister lee kuan yew!😂
@seeyouseemee3863 Its a Ting Tong Tang.
in malay we call them 'buaya'. they make money just like gangster (hope understand what i mean). the traffic police know about their game, but looks like the police never stop their game.
Last year i stop my car behind a motorbike that just fallen down infront of me at PIE morning rush hour.... within minutes 2 ah bengs with Gucci Slippers came to offer help...after realizing got no car accident they still help me with the motorbike uncle who was very shaken
Looks like there is not enough effort on insurance companies part to pinpoint workshops that tend to charge claims which are disproportionate to the damages sustained..
They can erase your ncd and up your premiums. All pros to them.
Insurance rates have been rising due to prevalent touting thats occuring… this does not affect companies so they dont do anything to stop it but the cost is passed down to the customers
Well, in short TL;DR... If anything, get evidence needed and refer back to own insurer.
If the road touts say can help me, I'll ask them back why not help yourselves first... Why worry about my vehicle first? Must make sense mah... over-worrying about an outsider already shady, especially when 2 cars are damaged.
Steven Chia Talk in point about that car of yours....it is so cool ♥️♥️♥️♥️
In my case, they turned up even before I even got out of my car.. they must have some special teleportation device
The police or government needs to do something about all this minor repair to 30k scam.
all wrong... they staged the accidents!
of course, how can they instantaneously appear at the scene.
Sure, I know how. They try to dried your money, just going talk in police office or call police assist. if not they will reinforce other sooner, and as it was. In social science we called it Herd Interaction
When the leaders of Singapore are so detached, it has become lawless on our roads. No enforcement of illegal modifications, speeding, reckless and dangerous driving, you name it.
This is a v helpful and informative episode…
The safest way which i feel is hopefully the goverment could create a company for mainly accident repair. And not allowing others to scam such kinds of repair to $30000 and keeping the price at a reasonable price just like going to a iphone service centre.
Singapore goverment should stop all this workshop nonsense and nuisance
The cars that cause the accidents are also involved.
Nothing new. Not the first time. But what has the authorities do?
Perhaps this issue might be more enlighten from law enforcer pov, an interview with police or LTA...? IDK just my 20 cent opinion la...anyway another informative video from cna
is the law minister going to do something? i guess maybe need WP to raise in parliament!
WP is worst then u think 🤔
i had similar tout years ago... tat driver even sent me wrongly to claim another driver whom he is claiming from .. i hv his court document still with me
If you cannot tout at hawker center or for your business, why is this loop hole still persisting on the road?
I think there is a typo in the title, its spelt as "Scammers".
Malay say, "ada pergi, ada balik."
They do this, karma will come.
When it comes, dont ask why you are unlucky.
Go ahead and do this, maybe air con drop on the head when walking under building. Who knows....
@Fresh Bb thats why i always recommend taking NTUC insurance, you stay in the car, lock the door until the orange force come. If you wanna get demerit points deducted, call the TP. When TP comes , usually both will be deducted demerit points.
In Malaysia these are more extreme.. They roaming almost everywhere, within 60 seconds they arrive the accident scene.. Called as 'Long Kai' and even stayed inside police station to find preys... Myself been cheated by longkai inside police station, directly recommended by the policeman and car stalled for 3 months... Seem don't need call police anymore when accident and police only waiting inside aircond office for stupid politician cases. First time and last don't trust police or longkai anymore
malaysia cfm cannot trust police one
I can't believe that Singapore's law and order has deteriorated so low like Thailand, most of Southeast Asia, and CCP China. Bring back Lee Kuan Yew for his zero tolerance on crimes.
Have you been to China? Rule of law is paramount there
@@sonnykhoo7236 More than most people. Not just China but also the other freer China, and most Asian countries. CCP China rules of repression are not rules of law.
@ஜெங் மிங்யாவ் source?
@ஜெங் மிங்யாவ் dafug this guy saying 😂
The end of the day this dude just china bashing american lap dog
no wonder so many road accident in singapore
"I was keeping a fair distance here..." No Sir, you were absolutely not. A fair distance at these speeds should be towards 2 seconds minimum. This was almost tailgating.
Tbh , it's an easy 'job' . I won't get into the specifics but all you have to do is drive around or just have someone fetch you around or even just walk around , looking for accidents. They even give out 'commission' to whoever sees an accident and tells the people to wait till the 'tout' comes or as people call them , (kah-kia). Due to the maaany grey areas and people not being very educated on what to do during an accident , they are oftenly very easily persuaded . Especially when they are a victim. An example would be , 'Bro , I saw everything already , he bang you , I confirm can help you claim very easily one , 5k 10k easy , all you have to do is follow me and we can discuss' thus majority of the 'touters' are young people.
They would then bring you to their workshop and they will get the mechanic there to do a outrageous invoice to claim , which is NOT verified by legal means(which i dont understand why) , Then they will bring you to a clinic which will also do a ridiculous claim which is ALSO not verified by legal means thus allowing them to claim to the maximum claim within the respective categories.
And yes , they operate in groups sometimes to cause accidents.
If such things would happen to you and you are the party that is in loss , whether or not you want to get attracted by them is solely up to you due to the high amounts of money they 'promise' you but if you are not , I'd recommend just doing the SOP of taking pictures , details. Report to TP if injury , if not just go ahead do accident reporting , get your insurance to do the damage assessment and file the claim accordingly. If they nag you constantly , just tell them you will report to your insurance and settle yourself.
now you know why premium keeps rising. Some bonehead policy maker decided to remove the need to regulate surveyors in 2008 and remove the need to report to TP unless involve injury or gov property.
In Malaysia we have a special name for these animal, "long kai"
Bunch of tow truck gangster trying to extort people when it didn't go their way
Government should shut them down completely. Don't even knowledge or say anything if they arrived. Just ignore them and ignore everyone.
I think touting is not the worst , syndicated is worst. They setup different drivers to claim accident , which was intentional
Lol... In Indonesia 1 case only costs SGD$30 to claim. And very easy. Just call the company/agent and go home.
I got rear ended recently and true enough . within 3 minutes one of them came along. In the end called my insurance company to send a tow truck instead
But my question is , if I am the offender rand the victim decides to follow a tout . Wouldn't that screw up my premiums ? So how does one who already cause an accident ask the victim not to follow the tout ?
From experience they are extremely persuasive
I have the same question after watching the episode. If I happened to be the offender, does it mean that I'm done for either way?
The tout created the accident by sudden braking or cut into a lane for the victim to hit the tout's car.
So road touts = scammers
Yup, LTA sux.
sometimes the insurance surveyor himself join in the scam with the workshop also.
Yes most times in fact
Only idiots would trust a complete stranger out of nowhere to deal with insurance claims. They deserved to be scammed.
Should check GetGO and other car rental company for over charging customers when they met an accidents.
yes! recently i was overcharged. i file a police report and fighting back rn
1:35 Wah, Rolex sia
If I raised a dispute with my own insurance company on over inflated claims, if they did not give a satisfactory response, does going to the GIA to raise the dispute helps?
No u must go to the cia😂
@@alexsandrkerensky7457 what a funny guy u r
LOLOLOLOLOL they masked the "whistle-blower's" voice but showed his full side view @ 7:33 LOLOLOLO
I am not surprise that Singapore has changed.
People are no longer really nice
im sad too
Well, these touts think they are "smart" by making such scene and make a quick money out of it. Someday karma will get back to them in a bad way, no escape.
I experienced it before sadly
*Road-Accident Sharks*
Vehicle accidents, it's like blood in the water, and they come once they smell it...
This episode is so badly made. Should it be Offender that make sure the Victim to seek proper insurance claim? It's Victim who claim the Offender, Victim has actually no losses by inflated the claims to the Offender. This episode shd focus on the Offender, how to report. Victims normally will agreed to the Touts.
Thought your country laws are so strict where even if one would to hold a placard ,you will be charged within 24 hrs and for decades...NOTHING CAN BE DONE TO THESE TOUTS....when 80 over over paid MP can go debating over months and months over some gay laws but no action on these touts by implementing laws, to have these touts charged and jailed...NOTHING!
Because the government wasn't embarrassed. MPs only get to work when they lose face.
Bro, you couldn’t shout out your absolute scorn at Singapore loud enough. I hope you’re living well coz clearly you aren’t.
@@teohontech7141 you got that right on the point. Just like when the Minister face and reputation was so publicly affected ,simply by some land clearing, they termed as illegal, within days some lower minions were charged for it...talk about action within days! Unless some minister face value is affected...nothing is going to happen to these touts.
Strict yes. But every road user knows the chances of getting caught breaking the law on the roads is near zero as there is inadequate enforcement. Just slow down before the speed cams and after that you can do anything you want on Singapore roads.
@@kelvin.008 The government just don't want to catch these touts that all. They can have 8 CISCO officers at a road junction to catch e-bikes but they cannot put people in front of computer to identify these touts. They don't even have to be on road on the location.
Hmmm. Probably I kena also. Suddenly got 3 people out if nowhere from a workshop recommending repair to their shop. This is in the middle of PIE. Luckily I'm in the middle so my ncd safe.
After talking so much, isn't the weakest link the unlicensed surveyors? Re-license and audit them, u clean up an entire industry isn't it?
What is the PF doing to help us on this scam?
Stevens car looks cool
Why in 2005 there is no need to have a license anymore to be a surveyor? That’s is where the problem begins!
The 2 cars are called a convincer, every scam requires a convincer and the scammer according to real hustle. They stop and cause accident on purpose
1. CPIB to check TP & LTA
2. TP to set up sting operation to make an example of these idiots
3. SPF cooperate with banks & IRAS to check money flows for private parties (insurance, auto maintenance firms)
4. Arrest these guys for fraud and F them up
SG is not MY. We have no room for this BS
In recent years SG governance has been deteriorating. Lawyer, doctor, finance is all everyone wants to be. Are we just going to turn into Cyprus where everyone is one of the above, serving an upper class and helping them dodge taxes, while the government is eating its people?
Pray we don't get randomly invaded by "Turkey" as well
Unrelated question. How are you able to drive an early 1970's Mercedes? I thought in Singapore, you had to recycle your vehicle after ten years?Did I misunderstand? You can keep your vehicle indefinitely as long as COE is kept up to date? When I last bed there there was no COE.
Touting is illegal by law under Criminal Procedure Code Code, Chapter 68!!!!
These people are robbers.
So glad i don't drive. Anything just grab
Nothing like this in Indonesia 'cause most people don't have any insurance here! 😂
Anyway, insurances, banksters, blablabla, all thieves!
Ah rich people problems that poor losers like me cannot relate to. Unless they start touting on MRT breakdowns. Then maybe it might affect me.
Can say almost impossible to catch those idiots..
Every insurance claim will had an assessor viewing the photo n the repair claim. Obviously, there is loop hole somewhere….
Maybe the assessor in the scam too. No way for such ridiculous claims to go through so easily.
@@deeharper1364 Yes the insurer's assessor is in it too.
Should have staged a accident to have a hidden cam!😂
I will just do a police report...ppl who hit you who argue don't bother....just do wtvr it takes to protect your own ass...don't allow them to select the workshop also...this case so senang ah...all you have to do...is be smart...unfortunately...not many are :"(
This video while helpful in warning of the danger of touts is hardly conclusive or useful. First, the over inflating can happen with or without touts. There are merely an extra "referral" cost. Workshop just need to be greedy, regardless there is a need to add on extra cost. 2nd it doesn't teach the general public what else they can do to protect themselves. 3rd, lawyers that are working with the workshops are also a part of the problem at times. This seems like a poorly researched video. Maybe this is why its called Talking Points. Just to have a conversation that's all.
Personally for me despite going on a straight road with further more a bus on my left side and the offending car turning right out of the car park dispute both lanes of the major road not cleared to do so and yet to even considering the opposite lane and charged by the TP for it, I was shocked to discover that a "lawyer" had submitted a document to NTUC income that I had "accepted" some liability which meant, despite being a clear victim, I cannot claim the full damages and have to compensate my parents that were my passengers. Things are made worse that for 1-2 year, my actual lawyers and I couldn't get in touch with NTUC as they will only communicate with that "lawyer" despite a potential forging of signature a criminal offense.
The illogical, opaque and tedious process of the insurers surely am not helpful. Just talking about the touts without examining the various flaws of the framework that allow for so for ANY of the administrative parties that could have been part of the problem actually distracts the public from the real potential problems and how to prevent it
this is definitely one of the least "informed" episode from Insider... its like telling us what majority of the drivers already know and leaving us to figure what's next. Or it could be an episode to "ping" MOT and LTA hahaha
Yea they didn't even interview the insurance companies about this.
bodily harm should befall these touts
who are alllowed to exist
So many road tout
Lee looks like he don't mind an inflated insurance premium - constantly flashing his rolex submariner.