Behind Bus Accidents In Malaysia: Should You Take An Express Bus? | Talking Point | Full Episode

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  • เผยแพร่เมื่อ 31 ธ.ค. 2024

ความคิดเห็น • 692

  • @Cmi1267
    @Cmi1267 8 หลายเดือนก่อน +626

    as a Malaysian, I found this extremely informative and useful. I think it is good that CNA is holding these bus operators accountable especially where Malaysia does not.

    • @OtenBenaluIndonesia
      @OtenBenaluIndonesia 8 หลายเดือนก่อน +5

      Banglasia

    • @andyng5321
      @andyng5321 8 หลายเดือนก่อน +18

      For the second driver being interviewed, his tru and fro trip from sg to KL is only $60, that is quite pathetic, might as well be a taxi driver? Can earn more.

    • @Humorousguy64
      @Humorousguy64 8 หลายเดือนก่อน +1

      Be a cleaner better...poor man and he look tired

    • @midknight
      @midknight 8 หลายเดือนก่อน +16

      Wants cheapest mode of travel but expects world class comfort and safety. Lives in a country 40km across but expects no accidents along a 400km journey. Got it 👌😊

    • @andyng5321
      @andyng5321 8 หลายเดือนก่อน +1

      Actually the bus operator said allow 100km/h is wrong, because only above 100km then they call the driver, they should call when it is from 90 to 100km/h, since you cannot possibly overtake other cars for 2 minutes straight

  • @BunchOfStuff
    @BunchOfStuff 8 หลายเดือนก่อน +153

    First incident is really quite a sad one. The 17-year old girl that passed away was a student from my JC but local media referred to her as a tourist. 15 January (Monday) morning, principal called the whole school to the hall where he announced her passing. Pin-drop silence after that was very deafening. Some of my friends who knew her took some time to process. Rest in peace.

    • @christopher9727
      @christopher9727 7 หลายเดือนก่อน

      ......
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  • @wumingkkk
    @wumingkkk 8 หลายเดือนก่อน +98

    It is not just the drivers who have enough sleep. Other drivers on the road are also the contribution points as well.

    • @mparthur144
      @mparthur144 8 หลายเดือนก่อน +5

      when you have the problem of Mak Rempit, the game is over.

  • @elliotw.888
    @elliotw.888 8 หลายเดือนก่อน +152

    I think the key difference that the uncle in the beginning failed to point out between driving in the day and night is that at night, visibility is lower and fewer vehicles on the road means a sudden appearance of another vehicle could catch the driver off guard if they're complacent or sleepy. even if the day driver is equally sleepy, these other factors would contribute to greater risk in riding a night coach as opposed to an early morning or day one

    • @schadenfreude6274
      @schadenfreude6274 8 หลายเดือนก่อน +3

      Thanks Captain Obvious! 😂😂😂

    • @hidayatmusroni
      @hidayatmusroni 5 หลายเดือนก่อน +2

      It pretty obvious these bus expresses are understaff and the driver probably work more than 10 hour already.

  • @May-h2f7l
    @May-h2f7l 8 หลายเดือนก่อน +12

    I learn a lot just by watching CNA Insider Talking Point. Mr Steven Chia and Ms Diana Ser are great presenters.

  • @DuaneTanTC
    @DuaneTanTC 8 หลายเดือนก่อน +11

    OMG.... like really crazy. Me and my wife decided to travel by bus from KL to Kuala Besut for our Perhentian trip overnight thru a 2 way kampung road all the way and reached by morning. The whole trip was so scary, as we were seated front of the bus. I couldn't sleep the whole night as it was travelling at lightning speed. Luckily, we made it there safely. We vowed not to travel by bus anymore!
    BTW, lovely host.

  • @ZenX-0992
    @ZenX-0992 8 หลายเดือนก่อน +10

    so far I've only experienced taking Aeroline to Singapore and back. Their drivers usually obey the speed limit (you can feel its not very fast), and they always indicate before changing lanes based on my observation whenever I'm sat near the driver

  • @weirongyap4876
    @weirongyap4876 8 หลายเดือนก่อน +60

    I have been taking overnight express buses from SG to KL for the past 11 years. Ultimately, the most important safety factor is you have to choose a bus company that hires skilled drivers. With this, even if the express bus is involved in an accident, it will only be a minor accident, as the skilled drivers know how to navigate the bus to minimise damage and injury should there be any unexpected change in the road conditions.
    For the past 11 years, I only take buses from this particular bus company. The drivers hired by this bus company is skilled and they know the Malaysian roads and road conditions very well, and they are able to respond quickly and correctly to the changing road conditions. As I do take express buses to KL often, I do look out for express bus accident news, and I keep track of which bus company is involved in the accident. I have been doing this for the past 11 years. Till date, the bus company which I use is involved in a few minor accidents over the past 11 years, with 0 casualty in all accidents.
    I am a Singaporean, and this is my experience with the Express Buses from SG to KL.

    • @user-if8kd5wr1n
      @user-if8kd5wr1n 8 หลายเดือนก่อน +21

      Please share bus company's name

    • @bbenm986
      @bbenm986 8 หลายเดือนก่อน +5

      Yeah same goes to me. and this bus company invested alot in last 5 years. reaching our destination safely is our top priority.

    • @thesiyimi
      @thesiyimi 8 หลายเดือนก่อน +10

      What is the bus company u recommend?

    • @77014402
      @77014402 8 หลายเดือนก่อน +6

      Which company?

    • @___beyondhorizon4664
      @___beyondhorizon4664 8 หลายเดือนก่อน +1

      The most important thing is pay the driver above average, allow drivers enough time to rest between reach journey

  • @andygoh555
    @andygoh555 8 หลายเดือนก่อน +19

    Well done CNA for exposing these issues! It is always profit vs costs at the expense of safety for these businesses

  • @fadzanuar4962
    @fadzanuar4962 8 หลายเดือนก่อน +136

    Good job very informative....after this CNA should cover a story on singaporean drivings in Malaysia.

    • @sieghart7889
      @sieghart7889 8 หลายเดือนก่อน +13

      sounds like a boring topic talking about getting cheaper petrol and parking issues

    • @GMD3N
      @GMD3N 8 หลายเดือนก่อน +16

      Should also cover on Malaysians driving or riding motorbikes in Singapore, like no law like that

    • @midknight
      @midknight 8 หลายเดือนก่อน +22

      @@sieghart7889singaporean drivers are responsible for many of the high speed accidents on Malaysian highways

    • @sieghart7889
      @sieghart7889 8 หลายเดือนก่อน +1

      @@EGO0808 to keep up with the locals i guess

    • @sieghart7889
      @sieghart7889 8 หลายเดือนก่อน +2

      @@midknight source?

  • @KC_88631
    @KC_88631 8 หลายเดือนก่อน +197

    Actually it's very true. When you drive below 100kmh, you tend to be more sleepy than you drive 120 or 140 kmh.

    • @JohnnyJohnJon83
      @JohnnyJohnJon83 8 หลายเดือนก่อน +14

      Agreed. When I’m on slow windy roads I get sleepy but when I’m on motorway at high speeds my sense heightens up and am more awake

    • @fireat40
      @fireat40 8 หลายเดือนก่อน +55

      @@JohnnyJohnJon83 you can sleep forever if drive 140kmh

    • @Armz69
      @Armz69 8 หลายเดือนก่อน +4

      😂​@@fireat40

    • @zealman79
      @zealman79 8 หลายเดือนก่อน +1

      I'm too lazy to go to work so I too embrace sleeping forever

    • @jameslim3850
      @jameslim3850 8 หลายเดือนก่อน

      Rakyat tak kira apa bangsa harus undi Pembangkang (PN) di KKB untuk kasi Kerajaan Madani tak lupa pengundi mereka. Sekarang Anwar PH Umno kuat kencing dan menyusahkan rakyat.

  • @weilk7420
    @weilk7420 8 หลายเดือนก่อน +16

    I am from MY. Nothing done since the last 30yrs.. ppl will keep on unliving due to these accidents

    • @kuraphlau03
      @kuraphlau03 8 หลายเดือนก่อน +1

      Yes It's True. I am always like to take airplane than taking bus.

  • @benlau2045
    @benlau2045 8 หลายเดือนก่อน +93

    Few reasons for this :
    1. Bus companies not making a lot of profit, so they squeeze their resources as much as possible with the little men and buses they have. Why even bother fixing those seats? As long can sit down , can what.
    2. Weak enforcement.....without it, who cares about what the 90kmh limit is. What the hell is seat belt?!
    3. Relative to no.1, faster you finish job, faster you get more money. Companies wanna push for this.
    Of course......go for the more established ones only. Aeroline, Solitaire Transtar , First Coach and Super Nice only soo far make it into the books. Full stop.

    • @szewei85
      @szewei85 8 หลายเดือนก่อน +7

      Even lorries can go 130km/h like a boss😄😆No such thing as speed limiter here because its burning more money 4 the operators

    • @imrank9282
      @imrank9282 8 หลายเดือนก่อน

      Is there any other way to book Aeroline other than their website? Cos the website is horribleeeeee

    • @amk4579
      @amk4579 8 หลายเดือนก่อน +1

      Ya tried First Coach from 1 Utama to Novena last wk. Service is simple but I happy that the staff took pride in his work. He would count and make sure all paxs are in👍. We got scammed by Billion Stars when gg to KL. Refused to bring us to the destination indicated on our tics.

    • @lzh4950
      @lzh4950 8 หลายเดือนก่อน +1

      @@szewei85 Was also a bit unerved when a Causeway Link bus was going fast enough to overtake my car along AYE

    • @AimanPF
      @AimanPF 8 หลายเดือนก่อน

      @@amk4579 i agree billion is not reliable anymore

  • @ILUVBAKKUA
    @ILUVBAKKUA 8 หลายเดือนก่อน +232

    Actually when you take a bus to Msia if you are not pressed for time you should never buy a 2 way ticket always buy a 1 way ticket then when you reached your destination in Msia go to bus terminal there and immediately book for yourself another 1 way ticket back to SG, it's the same price but you pay in Ringgit - You're Welcome. 😋

    • @SantomPh
      @SantomPh 8 หลายเดือนก่อน +21

      not when tickets are hard to get, yyou want to be stranded over there to save some money be my guest.

    • @sandywong7298
      @sandywong7298 8 หลายเดือนก่อน +4

      Sure will get ticket back to sg? The bus wont full?

    • @strongstrengthtv
      @strongstrengthtv 8 หลายเดือนก่อน +3

      2 way is more stressful than one way ticket. Larkin to TBS is 10 SGD but Bishan to TBS is 33+ SGD..

    • @strongstrengthtv
      @strongstrengthtv 8 หลายเดือนก่อน

      ​@@SantomPhsometimes Thurs or Fri even if get to the other side(JB), it's very difficult to get to Larkin.. Too jam, in the end miss the bus..

    • @ILUVBAKKUA
      @ILUVBAKKUA 8 หลายเดือนก่อน +1

      ​@@sandywong7298 Is why I say if you are not pressed for time but confirm will have ticket if you don't come back on Sunday. Many msians will go home to msia on friday evening after work and plan to come back to sg on Sunday evening via bus so on sat most of the ticket to sg for Sunday could be almost gone aready. So example you go msia on Friday If you want to come back on Sunday you reach there on Friay you book a return ticket for Sunday immediately don't dilly dally.

  • @Sam-j4p1t
    @Sam-j4p1t 8 หลายเดือนก่อน +8

    First thing to do is limit their maximum speed capability of the buses on the highways. This will keep the buses under control in most conditions and also keep the heat in the mechanical components lower to prevent fires. Have the vehicles pre checked before every trip.

  • @jeffbesos7783
    @jeffbesos7783 5 หลายเดือนก่อน +3

    even in Indonesia, either you took an intercity busses or inter-province busses, most busses have a co-driver

  • @syamil9912
    @syamil9912 8 หลายเดือนก่อน +12

    One probable factor that could play a hand in the bus service in the next few years could be the expressway itself...since due to a massive increase of vehicles, there are stretches of the highway that are in definitely could turn into a traffic jam even on a normal weekend(Skudai-Sedenak, Simpang Ampat-Nilai, and if you travelled beyond KL, Gombak-Karak, Tapah-Ipoh, Ipoh-Kuala Kangsar, Taiping-Juru). For the Skudai-Sedenak and Gombak-Karak stretches in particular, I heard that they would start construction works on widening the expressway by the end of the year, so that could also throw a wrench on some plans...
    One probable wild-card in this is the extension of electric train services (not HSR) to JB Sentral, which with the potential travel time between KL to JB being reduced to 4 hours (so realistically SG to KL could be done in 6 hours) would be a much more reliable alternative to buses...however, if my experience of taking the service from KL to Penang and recent news is anything to go by, you need to buy the ticket at least a week before the journey, since there are very limited amount of service and seats...

  • @amk4579
    @amk4579 8 หลายเดือนก่อน +5

    Tks CNA Insider & Diana, this is a really good show. Esp with my recent encounter with express bus to KL. Although I was angry with the treatment we received, but on the other hand, I do empathise with the plight of these drivers.

  • @malaysiacooool
    @malaysiacooool 8 หลายเดือนก่อน +46

    Busses should play safety procedures videos like aircraft. Play it repeatedly at every stop

    • @AuralioCabal-nl8gi
      @AuralioCabal-nl8gi 8 หลายเดือนก่อน +7

      True , but have you ever watched your co-op passengers on a plane flight, often watch other passengers in planes , listening and watching the flight attendants go thru the instructions is the last thing they do, most even unbuckle the seatbelts as soon as the plane touches down, not yet Stopped.

    • @alien13579
      @alien13579 8 หลายเดือนก่อน

      Play the video to the driver
      they're the one that is driving like demons, they're the one that's driving on the fast lane tailgating smaller cars(eventhough they only can only drive on the furthest left lane)

  • @tuapuikia
    @tuapuikia 8 หลายเดือนก่อน +16

    I think this is one of the reasons why the Malaysian government doesn't want to invest in a high-speed train system. The bus operators and highway toll businesses would go kaput.

    • @___beyondhorizon4664
      @___beyondhorizon4664 8 หลายเดือนก่อน

      So polluting the roads, air are just to be ignored

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      You know i know lah🫠🫠😄😆

    • @fendi2785
      @fendi2785 8 หลายเดือนก่อน +1

      nope. it is because cheapo singaporean still will bought cheapo bus ticket instead of expensive rail. did you know estimataion of the ticket cost if the idea g thru? it will be 300 to 500 ringgit. better fly with scoot if that is the case. 😂

    • @lucasn0tch
      @lucasn0tch 5 หลายเดือนก่อน

      Same story in America sadly. Even our current president is not doing enough to expand high-speed rail in the US.

  • @rcs3681
    @rcs3681 8 หลายเดือนก่อน +3

    As a Malaysian who used to travel between SG and here, I have only used First Coach and Aeroline. Never considered other express buses because of my own experience with this buses at home, reckless driving, speeding, smoking while driving, completely irresponsible with no regards for the lives they have at hand. Also those other buses are usually badly maintained, the seats smell like cigarette smoke or are rather smelly, sometimes quite dirty too. I also don't think Krish is local (neither from SG or MY) his accent is so strange.

  • @凹凹凹凹凹凹凹凹
    @凹凹凹凹凹凹凹凹 5 หลายเดือนก่อน +3

    I remember my father was driving from ipoh to singapore, we decided ro stop on the way to some places, not expecting the trip to be so long, we started from 10am. At 3am next day we were coming close to jb and my father was almost asleep driving 70km/h and big lorries overtaking him. He was not driving straight and he kept jerking. Scarry experience.

  • @ranggaajibaskara1809
    @ranggaajibaskara1809 8 หลายเดือนก่อน +7

    350 km is about Surabaya-Yogyakarta trip. Like there, many bus drive around 100-120 kmph. But even in economy class, never a bus driven by only one driver

    • @dedlykuin8539
      @dedlykuin8539 5 หลายเดือนก่อน

      sgpoorean being crybabies

  • @Chris-rs4so
    @Chris-rs4so 8 หลายเดือนก่อน +5

    Best is depart early morning, drive through the morning, and arrive in KL by lunch

  • @max3334441
    @max3334441 8 หลายเดือนก่อน +10

    Wow!! I always worried about this, thanks CNA for investigating!

  • @DerrickSeah-t9o
    @DerrickSeah-t9o 8 หลายเดือนก่อน +7

    Good job CNA🎉 We learnt so much now!

  • @ctwpoco-oy6wu
    @ctwpoco-oy6wu 8 หลายเดือนก่อน +5

    As a Malaysian who travelled to and from Singapore for years, I can confirm that safety measures are just ignored.
    😢😮😢😮

  • @Onana888
    @Onana888 8 หลายเดือนก่อน +2

    i took the overnight express bus on the return leg: KL - SIN 2 months ago. The fella was speedin' like nobody business. This made me sure never to take overnight bus again, even if the price is 50% cheaper. I just can't risk it

  • @bredneved
    @bredneved 5 หลายเดือนก่อน +1

    What does the law say about driving hours?
    Everyone is a 'professional driver' till they have their first accident, even then it's not their fault.
    These days there are driver app with geo tags and break time entries. Also buses can have trackers for speed monitoring

  • @KaisAdventure4896
    @KaisAdventure4896 6 หลายเดือนก่อน +3

    great video! I was a regular bus traveler back and forth from Ipoh to Singapore 7-8 years back, although mid night buses allows me to sleep during the journey, however due to the numbers of bus accidents involving night buses increases, I rather take day time bus trip instead.

  • @dylanloh5327
    @dylanloh5327 8 หลายเดือนก่อน +4

    This is very informative for us who wants to take bus to malaysia

  • @random-np3gn
    @random-np3gn 8 หลายเดือนก่อน +4

    good job. we need more investigative documentary like this

  • @josephputinch3090
    @josephputinch3090 8 หลายเดือนก่อน +3

    Last time i came back to malaysia from sg, i was also involved in an horrible accident on a bus. These bus driver need to be careful ngl

  • @crosbyong
    @crosbyong 8 หลายเดือนก่อน +9

    Thank you, CNA / Diana for producing so many relevant investigative documentaries. Bravo!

  • @shapika195
    @shapika195 8 หลายเดือนก่อน +5

    On my way to SG from JB checkpoint, I noticed every bus driver was on there phone either on FB, video call or whatsapp whilst behind the steering wheel. Extremely dangerous. SG transport authority should do some thing.

  • @ikramrasid3257
    @ikramrasid3257 8 หลายเดือนก่อน +27

    Good documentary. Safety is paramount!

  • @russellheng1242
    @russellheng1242 8 หลายเดือนก่อน +1

    The issue has been around for a long time, yet little rectification. Thanks to Diana Ser (Amazing presenter, as always) to put together this episode meticulously! 👍👍👍👏👏👏

  • @davidscz
    @davidscz 8 หลายเดือนก่อน +52

    I resonate with the driver, when driving below 90km/hr for long distance, you have higher tendency to be sleepy ; most cars drive at 120km/hr , a mere 10km/hr over the limit but it felt the most optimal speed for long distance drive, too slow you become sleepy/ tired easier and it becomes inefficient. The entire journey is 360Km, assuming you drive 90km/hr = 4 hours , 2 toilet breaks of 20min each +40min ; SG-JB custom +40min = 5 hours 20 minutes. Anw for most that can afford, most prefer flights , it is safer and you get stuck in the same space for much lesser hours.

    • @timloo6191
      @timloo6191 8 หลายเดือนก่อน

      right

    • @andyng5321
      @andyng5321 8 หลายเดือนก่อน +1

      How about taking trains?

    • @jacQ4555
      @jacQ4555 8 หลายเดือนก่อน +2

      But you have to be at the airport an hour in advance & from KLIA to KL Sentral (vice versa) costs you an additional 25sgd at least by taxi or e-hailing.

    • @jacQ4555
      @jacQ4555 8 หลายเดือนก่อน +3

      @@andyng5321for now not convenient as there is not straight train from sg to kl. You will have to alight at a certain train station for transit.

    • @timloo6191
      @timloo6191 8 หลายเดือนก่อน

      @@jacQ4555 dont agree on the sgd25 taxi ride part?

  • @aasakti_
    @aasakti_ 5 หลายเดือนก่อน +1

    The safety procedures actually better than in Indonesia, but somehow not safe enough

  • @johanna006
    @johanna006 8 หลายเดือนก่อน +4

    You should have interviewed the Minister of Transport.

  • @choofuyen358
    @choofuyen358 8 หลายเดือนก่อน +11

    Super Nice is getting more passengers after this show

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      Dude orang Penang great businessman Also happen 2 be my father class mate deng

    • @shankaranreddi
      @shankaranreddi 8 หลายเดือนก่อน

      it could be also an acting class here.. super nice would have got an invite from CNA hence they look super activated..lol.. normal time confirm will snooze off ..they basically used CNA to do marketing.

  • @shanniechew8501
    @shanniechew8501 5 หลายเดือนก่อน +1

    Thanks for sharing this. I'd reported the same issue many years ago, no improvements.. hopefully they can enforce stricter safer system. Eg. Auto regulator to limit vehicle speed, that engine will nit be able to go beyond speed limit.

  • @tanchenghuat2056
    @tanchenghuat2056 7 หลายเดือนก่อน +1

    CNA asked a very good question. In the accident where the bus caught fire after collided with a motorbike and they were the driver and two crews.
    Surely the crews are trained on safety protocols. The issues we are dealing here is merely people's complacency. If the crews have been trained, we're they train and retrained periodically. The issues of underpaid drivers is a different matters. Safety issues and safety training would be more effective if there were sub-milinary messages covering workplace especially before the bus crews board the bus.

    • @tanchenghuat2056
      @tanchenghuat2056 7 หลายเดือนก่อน

      Imagine if the crews were shown photos of bus on fire, torned human parts after an accident surely that would slap the crews up for a while

  • @user-sf5bt8eb4y
    @user-sf5bt8eb4y 8 หลายเดือนก่อน +39

    Diana, you may not drive alot thats why you dont know. i am not a "professional driver" like Krish but I do drive from SGKL once in a while. what he said made sense.
    logically you might think slower = safer but try driving long distance, you will notice driving slower will make you much more sleeper = increases risk of accident.

    • @Centrioless
      @Centrioless 8 หลายเดือนก่อน +9

      Bs, you feel sleepy because you're sleepy. The speed has nothing to do with that

    • @teeteetuu94
      @teeteetuu94 8 หลายเดือนก่อน +14

      @@Centrioless Fatigue can have an earlier onset through the mundane-ness of being under-stimulated, like driving on a long stretch of road and not seeing much other than some lights and painted dash lines going by on the road when driving at night and only hearing the dull drone from the engine. I experienced this driving while in the army during an overseas ex. and saw only a dirt track and trees for the entire trip. This is during daytime, by the way. Granted, everyone onboard was deprived of sleep, even the commander fell asleep at his post while I was driving. I dozed off, but thankfully opened my eyes right before a corner and sent everyone off the side of a hill. From then on, we made it a point to maintain a conversation to stay stimulated longer. The rough ride and engine noise really has some kind of hypnotic effect on people.

    • @szewei85
      @szewei85 8 หลายเดือนก่อน +1

      Haha well said My only capacity is JB - Melaka no breaks Cant go further than that haha

    • @Equivocal2904
      @Equivocal2904 8 หลายเดือนก่อน

      What a condescending comment

    • @baby334455
      @baby334455 8 หลายเดือนก่อน +1

      Driving fast increases the speed of accident too

  • @daves3259
    @daves3259 8 หลายเดือนก่อน +13

    I’m a huge fan of CNA investigative programs!
    I’m taking mother for holiday to M’sia and Singapore in July/August. After watching this program I think I will hire a rental car for the most part as it offer more flexibility for us to ‘jalan jalan cari makan’. When we stay in JB however we can catch public transport to Woodlawn and then use MRT for day trip/s in Singapore.
    (We are travelling from Australia. I was born in Singapore and my mother is Nyonya ex malacca. We can utilise family home in Bukit Cina for part of our trip)

    • @szewei85
      @szewei85 8 หลายเดือนก่อน +1

      Good idea. Enjoy your trip. Please exchange $10000 for more ringgit 2 spent later. Hahahaha. It may be RM4 per dollar by then.😄😆

    • @shy3102
      @shy3102 8 หลายเดือนก่อน

      I wanted to do that but my hubby said it is illegal? To hire malaysia private car

    • @szewei85
      @szewei85 8 หลายเดือนก่อน +1

      @@shy3102 if you book under private driving company is not if you side deal with random individual then yes is illegal

  • @peterterence1488
    @peterterence1488 8 หลายเดือนก่อน +9

    22:25 If driver overspeeding or about to sleep we will call the driver. Hope its by handsfree phone...

    • @YayaVT
      @YayaVT 8 หลายเดือนก่อน

      as someone who always take Super Nice (the bus company operation room that they went to visit), the driver usually had their phone on a stand so yes it's handsfree -- it's usually used for checking traffic condition (ie. the map is always open on the phone), which is how the driver could answer whenever passenger ask for ETA of destination

  • @rudylopez5060
    @rudylopez5060 8 หลายเดือนก่อน +14

    We would definitely consider Super Nice express bus to Peninsula M'sia in future❤❤❤

    • @timloo6191
      @timloo6191 8 หลายเดือนก่อน +6

      Sri Maju too. One of the founders was Michelle Yeoh's daddy

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      ​@@timloo6191haha interesting sir hoho

  • @DanielLee-sf9ds
    @DanielLee-sf9ds 6 หลายเดือนก่อน +1

    China bans bus operation between 2am to 5am to prevent driver fatigue.

  • @berkshireyorkie
    @berkshireyorkie 8 หลายเดือนก่อน +1

    Great programme Diana Ser thank you. Been using Aeroline from KL for many years now & they're very good. Wouldn't touch any of the cheaper Express Bus services with a bargepole my safety is worth way more than saving a few RM.
    Express Bus safety is a known issue for many years due to weak / non-existent regulatory enforcement; sadly this isn't likely to change any time soon.
    Was Anthony Loke approached for involvement in the programme? If not you should consider a follow up & involve him.

  • @rynlna6186
    @rynlna6186 7 หลายเดือนก่อน +1

    Have tried to ride a bus from Singapore to KL and I would suggest to take the daytime bus instead.

  • @byteme9718
    @byteme9718 7 หลายเดือนก่อน +1

    Irrespective of what type of vehicle, Malaysian roads are among the most dangerous in the world. In the event of a collision, trauma care is very poor.

  • @Egoyification
    @Egoyification 8 หลายเดือนก่อน +1

    We took up a double decker bus going to KL from Kuantan. At the beginning was it was smooth ride but about 27km away from KL, the bus suddenly broke down about 12:30PM. We wait for 8 hours waiting for a rescue bus, but nothing came. I feel disgusted because it ruined our travel plans.

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      I feel you. Did happened 2 me before when it was Tianjin - Beijing. Supposely reaching 2pm but end up reaching 9pm.🥶🥶

  • @thomasmuller9243
    @thomasmuller9243 7 หลายเดือนก่อน

    Super smart to call the tired bus driver and distract this guy even more. Speechless.

  • @tehwensun4355
    @tehwensun4355 8 หลายเดือนก่อน +2

    It's has been 8 years for me to take the night bus travel from Singapore to Penang back and forth. Lucky me😊

  • @peted3637
    @peted3637 8 หลายเดือนก่อน +1

    The health of the bus driver is also a concern. 2018, Malacca to KL, our driver was massively overweight and just one hamburger away from a heart attack. He was constantly thumping his chest (heart issue?), burping and farting. Disgusting and very worrying.

  • @Philatherapist
    @Philatherapist 8 หลายเดือนก่อน +3

    Super Nice is amongst the better operators and they certainly walks the talk.The structural changes as suggested by the Malaysian expert is good as passengers have options and it is a subtle way to clean the industry. Presently there are too many operators and some with two or three or even one bus to get into the action. The MOT minister, Anthony Loke , should give more attention to the industry as it affected hundreds of thousand travellers across the Straits.

  • @indian2003
    @indian2003 5 หลายเดือนก่อน +1

    2 hours and 45 minutes? He is serving some BS. I have been driving buses and trucks in Norway with a totally different traffic culture and that time for 300 km is just not possible even at night. Speeds are blocked at 90 km/hour. I can manage those times with my car. He is no professional with that attitude. He is an amateur with no driving skills and perhaps a driving test he had to bribe for.
    I have taken a few rides in Malaysia and it is scarey.
    On my trip to Malacca from the Larkin terminal a young boy in red shorts and a dirty white T-shirt came and sat on the drivers seat. He was just horrible with very hard braking and showing fingers at other drivers.

  • @zhihaolooi8894
    @zhihaolooi8894 8 หลายเดือนก่อน +1

    One cheap solution, conduct a safety briefing before the bus journey starts, just like boarding an airplane. At least the passengers knows there is a emergency exit, at the back and also at the ROOF of the bus.

  • @asiaminddynamics
    @asiaminddynamics 8 หลายเดือนก่อน +1

    Traffic in Malaysia is crazy and driving can be very dangerous. A driver who is experienced and highly alert is required. And especially someone who cares for the safety of the passengers!

  • @ngkaimeng
    @ngkaimeng 3 หลายเดือนก่อน

    In this programme, SuperNice Express was featured for its operational safety. SuperNice website also highlights the safety features designed into its fleet of Scania buses. To my shock when I took SuperNice's coach (PNQ 8966) for an overnight trip from Ipoh to Singapore Woodlands Checkpoint a few days ago, I could hardly find a seat with functional seat belt, other than the one next to the emergency exit.
    While it's mandatory for seat belts to be installed in express buses since 2015 and for passengers to wear them since 2019, passengers are lucky to find functional ones, even on buses of reputable operators. There seems to be little enforcement, or that the law does not mandate installed seat belts to be functional.

  • @manu.yt25
    @manu.yt25 8 หลายเดือนก่อน +1

    It's a shame that Malaysia is unable to build a high speed train line between Kuala Lumpur and Singapore, took those busses few months ago and they made me think more of India than a modern Asian country.

  • @denjihashimoto775
    @denjihashimoto775 8 หลายเดือนก่อน +1

    the biggest problem is no instruction for emergency exit if something happen

  • @kennethchong43
    @kennethchong43 6 หลายเดือนก่อน

    Now that is good fairly interesting in-depth reporting. Wish more e-media would do that

  • @aerialperspective-l1d
    @aerialperspective-l1d 5 หลายเดือนก่อน

    i love the initial part where we might be lacking in certain procedures, such as reminding passengers to wear seatbelts and the location of the emergency exit. However, giving your own conclusion in the end is unnecessary. Let the people decide based on cost, the confidence, the probability or statistics and the reputation of the bus company

  • @TheDigitalGuru430
    @TheDigitalGuru430 7 หลายเดือนก่อน

    I think there should be both government looking into this issue. Something similar happened to me when I visited Malaysia and Singapore a decade ago. I thought it was a one off. Driver was looking at passengers through the mirror (probably observing how many are awake) and then eating something while driving. After an hour or so, the bus tyre got off and fell down the road and the bus luckily stopped after some struggle. It could have been worse!! We waited near the hills and by the road. Another bus came after 2 hours and took us further. It was day time travel but the bus was not in good condition (the one in the video at the beginning seems very new).

  • @yongj
    @yongj 8 หลายเดือนก่อน +3

    You can all the precautions in the world but you can’t control other vehicles on the road, especially at late nights.

  • @Mamak999
    @Mamak999 6 หลายเดือนก่อน

    I took a bus from Kulim to KL on the 31 May. Even though the max speed limit was 80 the driver was even touching 125. . I followed his speed on my tracker, the bus company was Jasmine. There must be a meter to monitor the performance on the journey. seat belts were not enforced. All buses must be fitted with a speed limiter.

  • @mysticery
    @mysticery 8 หลายเดือนก่อน +3

    Alternatively, have driverless trains that plough to and fro these more popular destinations. I get the infrastructure cost but in the long run, people have the flexibility and not confined to a certain departure timing. And also itll be more comfortable for passengers, and they can rest easy knowing that their lives doesnt depend on the drivers level of experience or lack of rest.

    • @lzh4950
      @lzh4950 8 หลายเดือนก่อน

      There was a journalist in the Straits Times proposing a 200km/h trolleybus (based on the SuperBus concept from the Netherlands) driving along dedicated lanes along the North-South E'way, as a cheaper alternative to high-speed rail

  • @kittyind
    @kittyind 8 หลายเดือนก่อน

    I am not a Malaysian, however, when I lived and traveled twice from KL to Terengganu (in 2000), I missed my drop point as it was between the journeys. Though I had spoken to the driver with broken Malay and his broken English. The drivers were changed during the trip and I ended up in Terengganu, after reaching the wrong destination I had to take the same bus later in the day from Terrenganu and KL and they dropped me where I should. I don't regret the trip, the scenery was so beautiful, I was sitting in the front close to the driver. Driving alone is monotonous and boring if drivers have to drive alone. As the documentary notes, at least a co-driver would help prevent the accidents. It is worth investing a little bit more towards drivers, their training, etc than the gadgets/devices.

  • @ooiks5397
    @ooiks5397 7 หลายเดือนก่อน +1

    alibaba, i took super nice last year and it was speeding like no tomorrow for such a long time to make up the delay earlier that morning. 110kmh and above from ipoh to penang.

  • @paulpoon7253
    @paulpoon7253 8 หลายเดือนก่อน +6

    Good Report‼👍👍

  • @PhilL-zzz
    @PhilL-zzz 8 หลายเดือนก่อน +1

    Excellent investigative reporting.

  • @randyg9259
    @randyg9259 8 หลายเดือนก่อน

    The most logical thing that people say is to book the more expensive option. The more expensive ticket might meant that the driver is paid more or they have 2 driver taking turns. You can tell that from how the driver behaves, drives and talks.

  • @selleys9150
    @selleys9150 7 หลายเดือนก่อน

    LPMS bus services by far one of the best. Steady drivers who maintain a consistent speed and not rushing.

  • @thomHD
    @thomHD 6 หลายเดือนก่อน

    Malaysia is one of the world's most underrated tourist destinations, regardless of this topic!

  • @BikerTed123
    @BikerTed123 8 หลายเดือนก่อน +4

    Does anyone know the tracker app used in this video 07:34 , seems like pretty good app. I want to download for myself.

  • @november132
    @november132 4 หลายเดือนก่อน

    Strange how in that first incident, even if there was no door, there are tools hanging to break the glass yet they didn't say if they were used.

  • @driversearcher
    @driversearcher 8 หลายเดือนก่อน +1

    Thanks for your documentary. Now I will choose supernice bus for my next journey

  • @sleepy_dobe
    @sleepy_dobe 8 หลายเดือนก่อน

    2:08 What about the emergency door? Isn't there one? I know all buses have at least 2 doors, one at the front and another near the rear that functions as an exit door or emergency door. Also, the glass windows are all designed as emergency exits. Just pull out any of the little hammers placed next to the windows and use the pointed tip to smash the glass windows. Use the sides of the hammer to clear any broken glass along the edges of the window and climb out of the bus from there.

  • @MDroid-bn6eb
    @MDroid-bn6eb 8 หลายเดือนก่อน +17

    If can afford, take plane. If cannot afford, take bus. 😢😢

    • @andyng5321
      @andyng5321 8 หลายเดือนก่อน +2

      How about take train?

    • @___beyondhorizon4664
      @___beyondhorizon4664 8 หลายเดือนก่อน

      TSA, baggage fees are taking too much time & money

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      Haha lets hope HSR is revived Indonesia already have it from West to East Java 6 hrs 500km/h

  • @Philatherapist
    @Philatherapist 8 หลายเดือนก่อน

    I used to e day time traveller but switched on to night due to the congestion at the checkpoints and the jams especially after Malacca to KL. Understandably the overnight travel is more popular as it is more quiet as almost all the passengers are sleeping. Most passengers will sleep after we cleared the checkpoints and with one or two toilet breaks, we wake up when the bus reached the terminal. Until the day when the HSR becomes a reality, the best way travelling to Malaysia is by the express bus. The choice is yours to purchase insurance or other extras. Thank you CNA for such an informative programme. Perhaps CNA could take this programme one level up by dubbing it to The more common languages in Malaysia and help create awareness among the express bus operators and the millions of passengers alike.😊😊

    • @___beyondhorizon4664
      @___beyondhorizon4664 8 หลายเดือนก่อน

      Language caption!

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      Malaysia dont need because peninsular north 2 south 2 short unlike Indonesia Java west to Java east 6 hrs 500 km/h hahahaha

  • @linweijieanderson3152
    @linweijieanderson3152 8 หลายเดือนก่อน +1

    Only countries in Korea and Japan who enforce passengers wear seat belts and if the journey is longer than 4 hours, it will have co-driver. They swop driving every 2 hours.

    • @user-zk6no3no3g
      @user-zk6no3no3g 8 หลายเดือนก่อน +1

      Different countries different working environment different pay. Don't get your point.

  • @godzillamothra5983
    @godzillamothra5983 8 หลายเดือนก่อน +15

    you should try Indonesian buses, where safety is optional🤣

    • @___beyondhorizon4664
      @___beyondhorizon4664 8 หลายเดือนก่อน +3

      Also Indonesia airlines, it's why I have no desire to visit. Many many years ago, I took a night ferry from Penang to Medan, horrible sea 😷🤢🤮🤮 I thought I was going to drown

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      Why not fly. Haha. Also that Airbus accident in Java never forgotten. Though it was Airbus kena not Indonesian government. Hahahaha.

    • @averagesingaporean3
      @averagesingaporean3 5 หลายเดือนก่อน

      ​@@___beyondhorizon4664isn't that just normal you could have just taken a flight from Penang to Medan though and the Ferry well it's in rough seas like usual ofc

  • @Yuciha_eci
    @Yuciha_eci 8 หลายเดือนก่อน

    Saya pilih keretapi lagi dari bas dan bila samoai destinasinya hanya call grab untuk ke destinasi sebenar.kalau bas pun perkara yang sama perlu dilakukan tetapi lebih selamat selesa dengan keretapi kerana dilandasanya tampa ada gangguan kenderaan lain yang boleh sebabkan kemalangan lebih berat..

  • @ЦзинКэ-ы5х
    @ЦзинКэ-ы5х 5 หลายเดือนก่อน

    Imagine how better the situation would be if there were high-speed trains between Singapore and KL. Or even a regular 140-150 km/h "fast" train.

  • @gurdevsingh4503
    @gurdevsingh4503 8 หลายเดือนก่อน +1

    It would be nice and thoughtful when u reach ur location u could give a tip to the bus drivers 👍🙏🏻Its tough work not anyone can drive that long hours respect to all the malaysia bus drivers out there drive safe and god blessed them❤️❤️❤️

  • @dennis12dec
    @dennis12dec 8 หลายเดือนก่อน

    Long distance provincial buses here in the Philippines are relatively safe for example from Manila to Baguio City the Summer Capital is 4-5 hours non stop as buses have a speed limiter installed in their fleet.

  • @lukepramudita
    @lukepramudita 8 หลายเดือนก่อน

    This is an interesting investigation report on public transport services that every nation should pay attention to. In Indonesia, massive reform has been done to train services because state owns the train company. However, the express intercity buses are mostly operated by private entities that state cannot control too much. The road safety regulation and procedure are exist, however in practice, not all private entities apply them as on standard. Issues such as underpaid salary or per paid trip such is mentioned in the video also exist in Indonesia which make the strucural reform in the public bus transport much more difficult.

  • @muhamadirfaan3329
    @muhamadirfaan3329 8 หลายเดือนก่อน

    Seems like driving long distance buses is equivalent to flying long distance airliner. Biggest drawback is fatigue. In fact having sleep deprivation is equivalent to under the influence of alcohol

  • @Aviatorspot
    @Aviatorspot 7 หลายเดือนก่อน +1

    OMG! So how fast was it travelling? Most of the drivers not well trained and don't care if they drive very fast! Is there toilet in the bus? Don't the bus take a rest stop every 3 hrs? Have a coffee and snacks to keep them awake.😮😮😮

  • @nickvegas2459
    @nickvegas2459 8 หลายเดือนก่อน +1

    I live in Thailand and I am pretty sure that everything is similar to Malaysia and that companies are a monopoly and corrupt so nobody follows the rules. Thailand has way more bike accidents so they will always have a higher death toll. Why they are higher than Vietnam and Indonesia is a mystery??? I don't take buses in Thailand after a wheel fell off on my only bus trip there. Australia can be equally as bad judging from my driver on the Sydney-Melbourne route spending hours on his phone and veering all over the road, Disgraceful.

  • @Dominus_Potatus
    @Dominus_Potatus 6 หลายเดือนก่อน

    "There is no telling whether my driver has had enough rest", like you will know if your pilot has enough rest when you take an aeroplane.
    The problem is mainly on the system.
    Shortage because wage is not competitive but if you increase the wage then you must increase the ticket price or make sure that for every trip bus is full booked.
    Remember... an aeroplane is just a bus on the sky.
    What makes an aeroplane safer than a bus is training and system.
    If you train a bus driver like you train a pilot, you will get a high quality driver but you must pay the driver more but it will increase the cost of ticket.
    Will the trade-off be good? Will the total price of taking a bus be acceptable if compared with the time of travel with an aeroplane?

  • @malibumondsg74
    @malibumondsg74 6 หลายเดือนก่อน +1

    Seems like an advertisement promoting Super Nice buses Diana!!

  • @alexmcwhirter6611
    @alexmcwhirter6611 7 หลายเดือนก่อน

    Great piece of investigative reportting. Really the authorities *must* be strict with these bus operators. Overnight travel will always appeal to budget travellers because they save on hotel accommodation. But in the long run Singapore-KL needs that much discussed high-speed rail line ! Such a pity Singapore lifted the rail track and has closed its train terminus ... yes it was the old train line but at least customers had a surface alternative.

  • @momotaroreincarnatednthtim6303
    @momotaroreincarnatednthtim6303 7 หลายเดือนก่อน

    Oh my i remember my first ride on these buses from KL to SG border. It went fine and my seat was spacious and could be inclined all the way back so I could be in lying position sort of. The blanket was super nice and comfy.

  • @Str4t0sPh3rE
    @Str4t0sPh3rE 4 หลายเดือนก่อน +1

    I never trust bus drivers, ANYWHERE. I don't even know why bus drivers find the need to drive fast / recklessly. Do they get incentives for being faster or something?
    Bus drivers in Indonesia take it to another level by turning it into a sport & a game of chicken with every other road users.

  • @petertan6982
    @petertan6982 8 หลายเดือนก่อน +30

    It would be interesting CNA interview our MOT , Mr Anthony Loke and post in TH-cam.

    • @Davyjones5454
      @Davyjones5454 8 หลายเดือนก่อน

      Good idea !

    • @pingshien91
      @pingshien91 8 หลายเดือนก่อน

      no point.. that guy is useless, overglorified. until now still didn't do anything to solve accident problem

    • @szewei85
      @szewei85 8 หลายเดือนก่อน

      Hahahaha

  • @mybraintalks
    @mybraintalks 6 หลายเดือนก่อน

    good job CNA with this story about Bus Accident in Malaysia. Now please do a special story on how SIngaporean drive like maniac in their sports cars in Malaysian roads and become nuisance . Also try to get the story on how one Malaysian boy was killed by Singaporean driver who drive high speed cars in kampong road.

  • @mysticery
    @mysticery 8 หลายเดือนก่อน

    Honestly, i have experienced tiredness from travelling at the speed limit. Like suddenly i would feel sleepy but when i do speed, i felt more awake.

  • @cheny6489
    @cheny6489 8 หลายเดือนก่อน +2

    diana puts herself into the fire for this episode...

    • @szewei85
      @szewei85 8 หลายเดือนก่อน +1

      More dramatic than Steven Lim drinking 100 glasses of bubble tea episode. Hahahaha.