Print from a Chromebook to an HP Printer Using Wi-Fi Direct | HP Printers | HP Support

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  • เผยแพร่เมื่อ 14 ม.ค. 2025

ความคิดเห็น • 79

  • @tomcarson4742
    @tomcarson4742 3 ปีที่แล้ว +6

    Thank You. I went through so many videos and even hp chat and NOBODY even mentioned wifi direct. Now I can print fine from my Chromebook. You saved me from having to return my printer!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +2

      +tom carson Glad to know that the video has helped you fix the issue.

  • @user-ng8zf6wy7q
    @user-ng8zf6wy7q 3 ปีที่แล้ว +1

    Thank you so much!!!!
    An instructional video that actually worked for me!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +CALIchic4God Glad to know that the video has helped you fix the issue.

  • @thisguy1397
    @thisguy1397 4 ปีที่แล้ว +12

    Thank God.
    For all of you *unfortunate* Chromebook Users:
    I followed these steps and in the *"Printer"* section in Settings, my HP2600 would NOT Show up and instead said "Not connected to internet."
    I went back to my PDF and selected Print then *"See More..."* and it didn't show up either.
    *****I HAD TO RESTART THE CHROMEBOOK, RECONNECT TO THE PRINTER DIRECTLY AGAIN, THEN WENT BACK TO MY PDF FILE, HIT PRINT, WENT TO "SEE MORE" AGAIN AND THEN FINALLY IT SHOWED UP. CHOOSE THE 2ND ONE THAT SHOWS AN IP ADDRESS AT THE END OF IT.
    NOTE... THE PRINTER STILL DID NOT SHOW UP IN THE "ADD PRINTER" SECTION IN SETTINGS. JUST HAD THE "NOT CONNECTED TO THE INTERNET" MESSAGE STILL. BUT IT WORKED THROUGH THE PDF AREA.
    HOPE THIS HELPS, HOMIES.*****

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +This Guy I am glad to know that your issue is fixed.

    • @thinking7667
      @thinking7667 4 ปีที่แล้ว

      Download the HP smart app AND the HP Print Service Plugin. Then your printer should show up in the Hp smart app to set up

  • @TypistMan
    @TypistMan 2 ปีที่แล้ว

    After searching the Internet for two days, I found out that my HP Envy 4513 printer is not compatible with my new Acer Chromebook Spin 514. I then emailed support messages with Google and HP. Finally I stumbled upon this video. WOW! The steps provided work perfectly from 2' from my printer to 30' away -- and our house is built with steel studs!

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi James, thanks for contacting!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @ToyaRR
    @ToyaRR 3 ปีที่แล้ว +8

    I just fine having to go through all this just to print something is just so frustrating. When they made chromebooks they knew people were going to need to print documents. Not so? ughh

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Latoya Rouse Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/3khktPF

    • @c.j.c7919
      @c.j.c7919 3 ปีที่แล้ว +1

      Same. Did you ever find a faster way?

  • @blisterfree
    @blisterfree 4 ปีที่แล้ว +7

    Doesn’t work because Chromebook grays out the Add Printer option as soon as it detects it’s not connected to the internet, which it obviously is not while connected to the printer directly. As best I can tell, there is no way to connect an HP WiFi Direct printer to a Chromebook at this time. (Model LaserJet Pro m15W)

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +blisterfree Please follow the guidelines under this document to fix this issue: hp.care/2px6AQm

    • @thisguy1397
      @thisguy1397 4 ปีที่แล้ว

      blisterfree
      See my comment I posted here.
      I had the same problem, found a work around, although you'll have to do it each time probably to get it to work.
      Good luck..

    • @biniamtsegay
      @biniamtsegay 4 ปีที่แล้ว

      This Guy can you respond please for some reason I’m trying to click on read more but it won’t let me can you just copy and paste what you said please and thank you

    • @dannuttle9005
      @dannuttle9005 ปีที่แล้ว +1

      @@HPSupport Your link describes how to connect a printer directly to a wifi network. It sidesteps the issue raised by the comment, which is that Chromebook grays out the Add printer option when you are connected to an HP printer network directly. This only adds confusion, wastes time and causes additional frustration.

  • @adcgdsin9320
    @adcgdsin9320 3 ปีที่แล้ว +1

    Tried doing this with my Chromebook, got stuck when I wanted to Add Printers because apparently it also needs internet to do so (for which you said that there is no internet access once you connect to the printer Wifi Direct). Help!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +ADC18GD2 Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable. Please refer this document for complete information: bit.ly/3umsZR6

  • @4evergogo
    @4evergogo 3 ปีที่แล้ว

    so you have to do all of this each time you need to print something? or will it do this naturally the next time you want to print via these settings? what about via blue tooth like from cell phone to printer? curious bc im looking at buying a chromebook. thank you.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +1

      +NitroAgogo Signature Designs Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable. Please refer this document for complete information: bit.ly/3umsZR6

  • @adriennesamartino3241
    @adriennesamartino3241 3 ปีที่แล้ว

    I have a HP Desk Jet 2752e. I can print emails, but it wont scan . Any idea why?

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +adrienne samartino Please refer this document to know about scanning from your printer: bit.ly/3rEw6mv

  • @jaimejayristenjo5613
    @jaimejayristenjo5613 4 ปีที่แล้ว +3

    I have tried so many videos to try and print from my new chromebook and still nothing - very frustrating
    i even downloaded the HP eprint app. - please recommend to me something - kids are starting school

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Jaime A Tenjo Set up an HP printer with a Chromebook for a wireless or wired connection as mentioned here: hp.care/2px6AQm

  • @vesfaheem3475
    @vesfaheem3475 2 ปีที่แล้ว

    Can we use any printer 🖨 in chromebook

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      +VES FAHEEM You can print from your Chromebook using most printers that connect to Wi-Fi or a wired network. Currently, Chromebooks don't support Bluetooth printing.

  • @upwithpeoplelegal7141
    @upwithpeoplelegal7141 3 ปีที่แล้ว

    I just bought this printer, but I don't have a new cell phone to set this up with...mine is archaic. Do I need a new cell phone to set this up? I will only be using this at my home office. Thank you. :)

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Up With People Legal Please refer this document to setup your printer: bit.ly/2XZ9hxD

  • @lela.playlistcampbell7823
    @lela.playlistcampbell7823 4 ปีที่แล้ว +1

    Thanks it was a big help after 2 days of not knowing how to get my Chromebook working on wifi printer

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Lela. Play list Campbell I am glad to know that the video has helped you fix the issue.

  • @philippemacnab1578
    @philippemacnab1578 3 ปีที่แล้ว

    Perfect video

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Philippe Macnab Glad to know that the video was so useful to you!!

  • @jeanparker565
    @jeanparker565 ปีที่แล้ว

    mine wont work i have a d110a printer and it says cant connect to servers

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/41trwdz
      Akhil_HP Social Media Tech Support

  • @1MinuteFlipDoc
    @1MinuteFlipDoc 3 ปีที่แล้ว

    first try to add a new printer by chromeOS directly:
    Printer - Add New
    Name: NewNameHere
    IP Address: (get IP address from printer settings - it needs to be on your wifi network first)
    I was able to get my Envy 5055 working without using this wifi network switching process. My old parents would never have been able to do the WiFi Direct method. They can do the traditional 'hit the printer button' to print an email method.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +1MinuteFlipDoc Thanks for sharing the steps that helped you.

  • @JackFlakne
    @JackFlakne 3 ปีที่แล้ว

    I too have been struggling with this. These instructions do not work for me.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Jack Flakne Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/2Qzh3wT

    • @JackFlakne
      @JackFlakne 2 ปีที่แล้ว

      @@HPSupport That's what I was reading. and it doesn't work.

  • @Wolfie254
    @Wolfie254 3 ปีที่แล้ว

    After connecting to WiFi direct, the Add Printer button is grayed out. How do I add my printer?

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Wolfie254 Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable. Please refer this document for complete information: bit.ly/3umsZR6

  • @aspiringpro
    @aspiringpro 4 ปีที่แล้ว

    This is so frustrating. I cannot get the printer to set up on my Chromebook(Android Pie). I just bought a new ENVY Pro 6458 downloaded the HP SMART(but really stupid) app and it just tells me it is looking for printers. My printer has the purple light flashing from the middle to the sides, and it will not connect to my wifi. I have tried restarting everything, press the wifi button in the back on the printer for 5 seconds and that makes the purple light come on. About to return to Costco and get something more user friendly.

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว +1

      +Marcus James Reed Set up an HP printer with a Chromebook for a wireless or wired connection as mentioned here: hp.care/2px6AQm

    • @aspiringpro
      @aspiringpro 4 ปีที่แล้ว +1

      @@HPSupport I have done everything. Your HP Smart app doesn't work for Chromebooks! Why have it available for download and why tell people to download it when it doesn't work!!!

  • @wernerhartl2069
    @wernerhartl2069 3 ปีที่แล้ว

    Way too much trouble if you just want to print to an hp printer with USB port next to computer. Plugged in usb-to-printer cable (Amazon $7) went to printer (search in settings on chrome book) and there it was.
    Bad News. Not sure what effect my previous experiments had. Used HP Smart on iPhone to set up printer, and then it was at least seen by chrome book, but got message saying not supported.
    It’s possible just plugging in usb cable would do it. I suspect it’s a security issue which usb connection obviates. Also tried “hp print for chrome” which allowed recognition but got unsupported message.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Werner Hartl Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/2Qzh3wT

    • @wernerhartl2069
      @wernerhartl2069 3 ปีที่แล้ว

      @@HPSupport Many thanks. Your link says:
      “Connect the printer to the same network that the Chromebook is connected to, OR use a direct USB connection.”
      The “OR” answers my question- just plug in the cable.
      I followed procedure for wi-fi connection and chrome book recognized printer but wouldn’t print to it. That may be a problem with my wi-fi system which often doesn’t respond instantly. In any event academic for me because USB works.

  • @georgehechtman2175
    @georgehechtman2175 ปีที่แล้ว

    Doesn't work anymore. Acer chromebook 514, HP Envy Inspire 7900

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi George, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in printing from your Chromebook.
      I will do my best to assist you.
      Please refer this document to know about setting up your printer on your Chromebook: bit.ly/2Qzh3wT
      Binu_HP Social Media Tech Support

  • @belenmartinez6726
    @belenmartinez6726 4 ปีที่แล้ว

    it looks complicated I have WiFi but I'm not sure if I will be able to set it up

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +Belén Martínez Set up an HP printer with a Chromebook for a wireless or wired connection as mentioned here: hp.care/2px6AQm

  • @andrelima7698
    @andrelima7698 3 ปีที่แล้ว

    Does not work because chrome says there is no internet connection

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Andre Lima Please refer to the instructions under this document to fix this issue: bit.ly/3umsZR6

  • @gabby2717
    @gabby2717 4 ปีที่แล้ว +2

    I did all the steps listed here from this video, but when I get to printing it says that it’s printing, but it’s not. The loading bar doesn’t even load in! Please help!!

    • @gabby2717
      @gabby2717 4 ปีที่แล้ว

      I have an HP Chromebook and HP ENVY 7640 for reference

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +gabby Set up an HP printer with a Chromebook for a wireless or wired connection as mentioned here: hp.care/2px6AQm

    • @samgeard7388
      @samgeard7388 4 ปีที่แล้ว

      Sake

    • @samgeard7388
      @samgeard7388 4 ปีที่แล้ว

      Same

    • @bigboiz7237
      @bigboiz7237 4 ปีที่แล้ว

      Same

  • @richielanducci7684
    @richielanducci7684 4 ปีที่แล้ว +3

    HP printers SUCK! So much user unfriendly requirements for a simple transaction. ANd then they screw you around with the ink, making you buy more when you would just prefer to not use colour, just B/W, to extend printing usage. RIP OFF CITY. DONT BUY HP PRINTERS!

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว

      +richie landucci May I know the model number of your printer and could you please elaborate the issue you are experiencing on it?

    • @MichaelAbbate-v3z
      @MichaelAbbate-v3z 5 หลายเดือนก่อน

      @@HPSupport if I had any idea that using your printers would become a full time job I never would have bought it..... I have gotten the printer to print but have had to reload and redownload far too many times but real issue ran into was with using scanner.... then I find out that your offshore customer service reps are useless. tie up customers for far too long just to follow same script all over again and can not explain how to correct problems all they want is for me to give them remote access to my devices so they can spend time messing with all my settings and try to operate printer scanner themselves... that does not solve issue because I can not spend an hour or more each time I run into an issue going thru your vast menues to reach another dud rep every time I have an issue...... I WILL NEVER PURCHASE H/P PRINTER AGAIN !!!!!

  • @MACNAOIS
    @MACNAOIS 3 ปีที่แล้ว +2

    You gotta be joking. THIS just to print?!
    Chromebook is not worth all this.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +MACNAOIS Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/2Qzh3wT

  • @yadalong2004
    @yadalong2004 3 ปีที่แล้ว +1

    They is too much 😭. N I’m not tech savvy. Why this couldn’t be simple. I wanna thought the whole printer alway

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +MsYada Long Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/2Qzh3wT

  • @dannuttle9005
    @dannuttle9005 ปีที่แล้ว

    I have wasted sufficient time and energy on this to determine that some chromebooks simply won't behave and can't print using wifi direct, and others can. My wife's does it without problem with an HP M15. Mine does not.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Dan, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in printing from your Chromebook.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3umsZR6
      Binu-HP Social Media Tech Support

    • @dannuttle9005
      @dannuttle9005 ปีที่แล้ว

      @@HPSupport I have already done that. It doesn't work. Please re-read the original comment. I've already done that. It doesn't work. Please re-read the original comment. I've already done that. It doesn't work. Please re-read the original comment.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us.
      Global support link: - hp.care/3Lqz1uT
      Binu-HP Social Media Tech Support

  • @LJ93728
    @LJ93728 3 ปีที่แล้ว +2

    This is ridiculous.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +LJ Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/2Qzh3wT

  • @patrickfuchs6359
    @patrickfuchs6359 3 ปีที่แล้ว

    HP becomes more bad, useful informations ".....if the printer indicates that WIFI DIRECT is not turned on, follow the instructions to enable it. on yout chromebook, open the document....."I think it is missing the most important thing HOW TO TURN IT ON....

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Patrick Fuchs Set up a network or USB connected printer with a Chromebook as mentioned here: bit.ly/3khktPF