❤ This video is EXCELLENT! I think viewing this video should be MANDATORY practice for ALL Home Depot / Lowe's / Other appliance delivery technicians!!! Today my LG Washtower (also ventless/with heatpump) arrived from Lowe's - the 2 young delivery guys were super nice and professional, but -- of course -- they never saw one of these "Ventless" LG units before. After watching your video, I was able to explain to these guys how to install the dryer drain line CORRECTLY. Also, when I went behind the unit to install a strain relief clamp for the 220v power cord, I noticed they installed the 4-prong cord wores INCORRECTLY (i.e. they attached the internal white wire with the green ground wire instead of attaching those 2 white wires together). BRAVO TO YOU for posting this important video detailing proper installation of the LG Ventless Washtower with Heatpump!!! THANK YOU!!!
I just had this LG combo delivered. Unit didn't come with the dryer drain hose. Also, the installers/delivery guys didn't remove the bolts from the back. Worse of all, the door latch for the dryer is broken and I get the DE1 code. I can see a broken piece of plastic in the latch. I've been using the Bosch ventless for the last 10 years or so and am happy to get a larger ventless combo. Eventually that is.
Yikes! All drain hoses should have been stored in the dryer section. It's possible the installers took all unused accessories back with them. Even if they had removed the bolts, 50/50 chance of them leaving them with the customer or installing the bolt hole plugs. Did they have to wrestle with the unit to get it moved into place? Wondering at what point the door got damaged. Was it still in its original box when it came off the truck?
Great video! What is the minimum clearance behind the machine? LG's site says 4" but since there's no vent and because we have 90 degree inlet hoses I was hoping we could get it closer to the wall. We're dealing with a tight fit in a small closet (32.25" deep). Thanks!
Yes, the install manual cites 4" clearance from the back body of the unit, but consider that the actual case is only 27.5 inches deep, plus 1 inch for the front doors, and that existing protrusions are already giving you 3" more of rear depth beyond the case back anyway. To wit: the handles/ 90 degree hose fittings/ main drum bearing protrusions are already sticking out about 3" further than the body depth. So the unit, with the front door protrusions, will require a sum total of 31.5 inches. There is a cooling fan vent, like the kind on a desktop computer, in the very top right (when looking at it from the front of the machine) corner, but it is flush with the main body (27.5") so there is already "breathing room" for that. Seems like a very tight but achievable fit for your 32.25" closet. Keep in mind that the install manual also specifies either a louvered door in the front to provide ventilation, or vents installed into the door (24 square inches at bottom, 48 at top). a matching pair of, say, 10" x 5" vents installed into the door should do it. I see that LG has come out with a similar model with a slightly larger capacity.... I don't know the dimensions of the new machine.
@@phogroian1 Wow, you rock! I'll probably order this set this week. You've liked it so far? One other question - is there a way to access and manually clean the condenser coils? I see there is a condenser cleaning function but I'd like to be able to get in there and vacuum it out if need be.
@@warrengrabenstetter1484 I love it, with the caveat that condenser dryers in general take twice as long to dry clothes... but theoretically they should be easier on them due to the mild heat compared with a conventional dryer. In a gambit to keep the condenser coils clean there are twin filters, one nested within each other. The second filter should be checked every other load, the first one every load. Rather than having access the the coils, there is a special self-clean cycle wherein one pours a liter of water right into the filter cavity (!) and you run a cleaning cycle. So it must really slosh those coils with lots of water to clean them off. I've had the unit 5 months now and have not yet tried it. I did perform the washer self-clean once, with a bit of bleach. You know how front-loaders can get musty- always empty it of wet clothes promptly, and leave the washer door slightly cracked open. I like the unit- I was not happy that the only way to get it to spin-only is to download the app onto my phone, connect the thing to my wifi. The turbo-jet wash feature seems to get clothes clean, quickly. I put my old washer/dryer (stacked) in our basement apartment. The centrally-located controls and thus lower overall height than most stacked separate units is really nice.
I'm liking it very much. I used to worry about a conventional dryer's energy toll of sucking out so much warm air out of the house in Winter or cool air in Summer, creating a negative pressure in the house which needed to be equalized. Even though longer dry times are inherent to a dehumidifier heat pump technology dryer, I really don't care- let it take a few hours, I don't have a large household. The wash times are short, and the wash quality is excellent, especially with the "turbowash" jet feature. Frankly the old-school curmudgeon in me chafes at the concept that some features, such as the spin-only and rinse-and-spin feature, are not on the panel and only in the cloud, with downloaded app. So now my washer is online with my wifi, what a revolting development! If I cared that LG now knows how much laundry I do and when, or If I was concerned that LG would go belly-up and my alternate cycles would disappear into the ether, then that would be a deal-killer for me. But interestingly I don't seem to care.... call it surrender to the modern age, I guess. Because the dryer recirculates and does not vent, one must be diligent about sweeping clean the filter elements after every cycle. But I love this washer-dryer. I was waiting for a heat pump Washtower, and here it is! The centrally-located controls, the quality of construction, etc..; this is a well-engineered unit.
It doesn't. The dryer works my taking humidity out of the air through condensation. Were steam to be introduced, it would immediately be circulated past condensation coils, and turned back to water. The heat produced by this dryer is minor compared with a conventional dryer in which steam could be used in conjunction with heat. Thus no water supply for the dryer. It "supplies" its own water.... but does not use it to feed a steam generator unit. The WASHER has a steam cleaning function (and jet action setting).
I'd be interested to know how many others will have this problem with installers being unfamiliar with ventless dryers, until they become commonplace in the U.S.; already I see a few negative reviews on the Home Depot site from customers with water damage from condensate from incorrectly-installed heat pump dryers.
❤ This video is EXCELLENT! I think viewing this video should be MANDATORY practice for ALL Home Depot / Lowe's / Other appliance delivery technicians!!!
Today my LG Washtower (also ventless/with heatpump) arrived from Lowe's - the 2 young delivery guys were super nice and professional, but -- of course -- they never saw one of these "Ventless" LG units before. After watching your video, I was able to explain to these guys how to install the dryer drain line CORRECTLY.
Also, when I went behind the unit to install a strain relief clamp for the 220v power cord, I noticed they installed the 4-prong cord wores INCORRECTLY (i.e. they attached the internal white wire with the green ground wire instead of attaching those 2 white wires together).
BRAVO TO YOU for posting this important video detailing proper installation of the LG Ventless Washtower with Heatpump!!!
THANK YOU!!!
life saver. Finally know why it is leaking. Lg should never cover the drain for dryer. People just don’t read the instructions 😂
I just had this LG combo delivered. Unit didn't come with the dryer drain hose. Also, the installers/delivery guys didn't remove the bolts from the back. Worse of all, the door latch for the dryer is broken and I get the DE1 code. I can see a broken piece of plastic in the latch. I've been using the Bosch ventless for the last 10 years or so and am happy to get a larger ventless combo. Eventually that is.
Yikes! All drain hoses should have been stored in the dryer section. It's possible the installers took all unused accessories back with them. Even if they had removed the bolts, 50/50 chance of them leaving them with the customer or installing the bolt hole plugs. Did they have to wrestle with the unit to get it moved into place? Wondering at what point the door got damaged. Was it still in its original box when it came off the truck?
Great video! What is the minimum clearance behind the machine? LG's site says 4" but since there's no vent and because we have 90 degree inlet hoses I was hoping we could get it closer to the wall. We're dealing with a tight fit in a small closet (32.25" deep). Thanks!
Yes, the install manual cites 4" clearance from the back body of the unit, but consider that the actual case is only 27.5 inches deep, plus 1 inch for the front doors, and that existing protrusions are already giving you 3" more of rear depth beyond the case back anyway. To wit: the handles/ 90 degree hose fittings/ main drum bearing protrusions are already sticking out about 3" further than the body depth. So the unit, with the front door protrusions, will require a sum total of 31.5 inches. There is a cooling fan vent, like the kind on a desktop computer, in the very top right (when looking at it from the front of the machine) corner, but it is flush with the main body (27.5") so there is already "breathing room" for that. Seems like a very tight but achievable fit for your 32.25" closet. Keep in mind that the install manual also specifies either a louvered door in the front to provide ventilation, or vents installed into the door (24 square inches at bottom, 48 at top). a matching pair of, say, 10" x 5" vents installed into the door should do it. I see that LG has come out with a similar model with a slightly larger capacity.... I don't know the dimensions of the new machine.
@@phogroian1 Wow, you rock! I'll probably order this set this week. You've liked it so far?
One other question - is there a way to access and manually clean the condenser coils? I see there is a condenser cleaning function but I'd like to be able to get in there and vacuum it out if need be.
@@warrengrabenstetter1484 I love it, with the caveat that condenser dryers in general take twice as long to dry clothes... but theoretically they should be easier on them due to the mild heat compared with a conventional dryer. In a gambit to keep the condenser coils clean there are twin filters, one nested within each other. The second filter should be checked every other load, the first one every load. Rather than having access the the coils, there is a special self-clean cycle wherein one pours a liter of water right into the filter cavity (!) and you run a cleaning cycle. So it must really slosh those coils with lots of water to clean them off. I've had the unit 5 months now and have not yet tried it. I did perform the washer self-clean once, with a bit of bleach. You know how front-loaders can get musty- always empty it of wet clothes promptly, and leave the washer door slightly cracked open. I like the unit- I was not happy that the only way to get it to spin-only is to download the app onto my phone, connect the thing to my wifi. The turbo-jet wash feature seems to get clothes clean, quickly. I put my old washer/dryer (stacked) in our basement apartment. The centrally-located controls and thus lower overall height than most stacked separate units is really nice.
Great video
Thanks for the instructions, very helpful. How are you liking the washtower unit so far? We're thinking of ordering one soon.
I'm liking it very much. I used to worry about a conventional dryer's energy toll of sucking out so much warm air out of the house in Winter or cool air in Summer, creating a negative pressure in the house which needed to be equalized. Even though longer dry times are inherent to a dehumidifier heat pump technology dryer, I really don't care- let it take a few hours, I don't have a large household. The wash times are short, and the wash quality is excellent, especially with the "turbowash" jet feature. Frankly the old-school curmudgeon in me chafes at the concept that some features, such as the spin-only and rinse-and-spin feature, are not on the panel and only in the cloud, with downloaded app. So now my washer is online with my wifi, what a revolting development! If I cared that LG now knows how much laundry I do and when, or If I was concerned that LG would go belly-up and my alternate cycles would disappear into the ether, then that would be a deal-killer for me. But interestingly I don't seem to care.... call it surrender to the modern age, I guess. Because the dryer recirculates and does not vent, one must be diligent about sweeping clean the filter elements after every cycle. But I love this washer-dryer. I was waiting for a heat pump Washtower, and here it is! The centrally-located controls, the quality of construction, etc..; this is a well-engineered unit.
What is the part number for the dryer drain hose?
There's no water hose into the dryer above? How can it steam?
It doesn't. The dryer works my taking humidity out of the air through condensation. Were steam to be introduced, it would immediately be circulated past condensation coils, and turned back to water. The heat produced by this dryer is minor compared with a conventional dryer in which steam could be used in conjunction with heat. Thus no water supply for the dryer. It "supplies" its own water.... but does not use it to feed a steam generator unit. The WASHER has a steam cleaning function (and jet action setting).
Another example of someone not reading the instructions!!!
I'd be interested to know how many others will have this problem with installers being unfamiliar with ventless dryers, until they become commonplace in the U.S.; already I see a few negative reviews on the Home Depot site from customers with water damage from condensate from incorrectly-installed heat pump dryers.