My new home has a 4 wire plug 30A. My Heat Pump Dryer uses a lot less than the standard dryer. Can I use the 30A circuit or does the fuse need to be lowered as the dryer uses less (240v and 10A is what is recommended for my dryer).
Hello there! We have read your feedback, and we would like to get a better understanding of your dryer concern. To do so, could you send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport containing the product details of your unit? We're here to assist you. - Ken
ThT valve where you say "do not install the hose here", what is it? I got this last week and it's dumping all the water out of that part instead of the hose. I see yours has a cap. Mine does not. Lg didn't know what it was, but they're coming to inspect Tuesday. This is so frustrating.
We understand that dealing with a frustrating issue can be challenging. Please reach out to us via private message on Facebook or X at @LGUSSupport, so we can help you resolve your concern. ^Loui
Hi, There. Thank you for reaching out to us and for bringing this to our attention. It would be our pleasure to assist you with this. Please send us a private message on Social Media @LGUSSupport. We look forwarding to assisting you. ^James.
@lanternafilm yes! We found the issue. When home depot installed my machine, they removed the cap from the valve where he said "don't install here". LG overnighted me two caps and I ran two loads of laundry today and it worked perfectly!
Yes, this model does have a drain pump! If you have further questions, don't hesitate to reach out to us on social media (@LGUSSupport) or simply reply to this comment! ^Chris
My installers removed the cap in the valve which you said "Do not install the drain hose on this valve" and it seems it leaks at the end of the dryer cycle when the dryer gets rid of condenser water buildup. Is there a way I can order that cap for the valve?
Hi Dini, Thank you for informing us about the issue. Please send us a private message on our Facebook, Instagram, or X via @LGUSSupport. So that we can assist you more effectively. ~Ken
How much clearance does there need to be behind the dryer if it's NOT in an enclosed space? I'm installing tomorrow but the manual only states a minimum of 5 inches if it's enclosed.
Hi there! If the dryer is not installed in an enclosed space, the minimum clearance required behind the dryer is typically 4 inches. The National Fire Protection Association (NFPA) code states that clothes dryer exhaust ducts must be installed with a clearance of at least 6 inches from adjacent combustible material. However, this requirement is specifically for enclosed spaces like alcoves or closets. Most manufacturers recommend a minimum clearance of 4 inches behind dryers installed in open areas without enclosures for proper air circulation and ventilation. This allows sufficient space for the dryer vent connection and airflow. So, in your case, where the dryer is not being installed in an enclosed space, a minimum clearance of 4 inches behind the dryer should be sufficient unless your specific model's installation instructions state otherwise. Let me know if there's anything else we can help with! -Ken
Yes, you can place your LG washer and dryer on opposite sides of a closet or laundry room, but there are some important considerations, such as space and clearance, utility connections, and dryer venting. -Charles
Hey there! We'd love to see LG in your home. We have a few different options for a heat pump dryer, you can check them all out here: www.lg.com/us/washers-dryers/lg-dlhc1455w-front-load-electric-dryer ~Ave
Hi, Matthew. The model DLHC5502 has not yet been directly listed on the LG USA Support website. This is because it is a newly released LG model that received certification on 09/28/2023. We understand your interest in this specific model. Stay tuned for updates on the LG website regarding the release date of this model. In the meantime, we would like to recommend checking out the DLHC1455W model, which offers similar features. You can explore this model by visiting the following link: www.lg.com/us/washers-dryers/lg-dlhc1455w-front-load-electric-dryer Should you have any further questions or require additional assistance, send us a private message on Facebook or X at @LGUSSupport, and we'll be happy to accommodate you. `Alice
Hey there, there is a drain hose and a power cord used to connect this LG Dryer. Should you have a model-specific question, don't hesitate to send us a private message on Twitter or Instagram @LGUSSupport with your model, serial, and phone number. ~TammyJo
@@LGUSASupport I'm referring to 0:28 of this video where it says "this is where we will NOT install the drain hose". What is that for? Our technician just installed the external drain hose into that today.
Hey there, let's look into this together in more detail. Please send us a private message at @LGUSSupport on Facebook or X with your model, serial, and phone number. We definitely want to see why your drain hose was installed at this valve and not the one stated in the video. ~TammyJo
@@LGUSASupport Just answer the question. It's model DLHC5502V - the same model this video is about. I just bought this dryer and even the manual that comes with it doesn't say what that is for.
![[LG Dryers] How to Reverse a Dryer Door](/img/n.gif)
My new home has a 4 wire plug 30A. My Heat Pump Dryer uses a lot less than the standard dryer. Can I use the 30A circuit or does the fuse need to be lowered as the dryer uses less (240v and 10A is what is recommended for my dryer).
Can you provide the diameter of the drain hose? The one included looks like it will not reach my standpipe, and I need to get an extension.
I have a dlhc5502b similar or same to the one in the video. What's the second nipple for?
Hello there! We have read your feedback, and we would like to get a better understanding of your dryer concern. To do so, could you send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport containing the product details of your unit? We're here to assist you. - Ken
ThT valve where you say "do not install the hose here", what is it? I got this last week and it's dumping all the water out of that part instead of the hose. I see yours has a cap. Mine does not. Lg didn't know what it was, but they're coming to inspect Tuesday. This is so frustrating.
We understand that dealing with a frustrating issue can be challenging. Please reach out to us via private message on Facebook or X at @LGUSSupport, so we can help you resolve your concern. ^Loui
I am having the same issue. A portion of the coils on my machine are burned, as well. Did you find a solution?
Hi, There. Thank you for reaching out to us and for bringing this to our attention. It would be our pleasure to assist you with this. Please send us a private message on Social Media @LGUSSupport. We look forwarding to assisting you. ^James.
@lanternafilm yes! We found the issue. When home depot installed my machine, they removed the cap from the valve where he said "don't install here". LG overnighted me two caps and I ran two loads of laundry today and it worked perfectly!
@@nicoles6464 Problem solved! Our cap had also been removed. Thanks for the reply.
Does the drain have a pump? My waste line is in the middle of the wall, and not the floor. Thanks!
Yes, this model does have a drain pump! If you have further questions, don't hesitate to reach out to us on social media (@LGUSSupport) or simply reply to this comment! ^Chris
My installers removed the cap in the valve which you said "Do not install the drain hose on this valve" and it seems it leaks at the end of the dryer cycle when the dryer gets rid of condenser water buildup. Is there a way I can order that cap for the valve?
Hi Dini, Thank you for informing us about the issue. Please send us a private message on our Facebook, Instagram, or X via @LGUSSupport. So that we can assist you more effectively. ~Ken
How much clearance does there need to be behind the dryer if it's NOT in an enclosed space? I'm installing tomorrow but the manual only states a minimum of 5 inches if it's enclosed.
Hi there! If the dryer is not installed in an enclosed space, the minimum clearance required behind the dryer is typically 4 inches.
The National Fire Protection Association (NFPA) code states that clothes dryer exhaust ducts must be installed with a clearance of at least 6 inches from adjacent combustible material. However, this requirement is specifically for enclosed spaces like alcoves or closets.
Most manufacturers recommend a minimum clearance of 4 inches behind dryers installed in open areas without enclosures for proper air circulation and ventilation. This allows sufficient space for the dryer vent connection and airflow.
So, in your case, where the dryer is not being installed in an enclosed space, a minimum clearance of 4 inches behind the dryer should be sufficient unless your specific model's installation instructions state otherwise.
Let me know if there's anything else we can help with! -Ken
What if your washer is on one side of the closet snf your dryer is on the opposite side?
Yes, you can place your LG washer and dryer on opposite sides of a closet or laundry room, but there are some important considerations, such as space and clearance, utility connections, and dryer venting. -Charles
Where can I buy this?
Hey there! We'd love to see LG in your home. We have a few different options for a heat pump dryer, you can check them all out here: www.lg.com/us/washers-dryers/lg-dlhc1455w-front-load-electric-dryer ~Ave
@@LGUSASupport, there is no DLHC5502 on your web site
Hi, Matthew. The model DLHC5502 has not yet been directly listed on the LG USA Support website. This is because it is a newly released LG model that received certification on 09/28/2023. We understand your interest in this specific model. Stay tuned for updates on the LG website regarding the release date of this model. In the meantime, we would like to recommend checking out the DLHC1455W model, which offers similar features. You can explore this model by visiting the following link: www.lg.com/us/washers-dryers/lg-dlhc1455w-front-load-electric-dryer
Should you have any further questions or require additional assistance, send us a private message on Facebook or X at @LGUSSupport, and we'll be happy to accommodate you. `Alice
Looks like Plessers and ApplianceConnection now carry this model. I would expect it to roll out to other places soon!
@@n8maher thank you
What is the purpose of the hose at the back that isn't the drain hose??
Hey there, there is a drain hose and a power cord used to connect this LG Dryer. Should you have a model-specific question, don't hesitate to send us a private message on Twitter or Instagram @LGUSSupport with your model, serial, and phone number. ~TammyJo
@@LGUSASupport I'm referring to 0:28 of this video where it says "this is where we will NOT install the drain hose". What is that for? Our technician just installed the external drain hose into that today.
Hey there, let's look into this together in more detail. Please send us a private message at @LGUSSupport on Facebook or X with your model, serial, and phone number. We definitely want to see why your drain hose was installed at this valve and not the one stated in the video. ~TammyJo
@LGUSASupport I’m still curious what it’s for. I’m considering this dryer
@@LGUSASupport Just answer the question. It's model DLHC5502V - the same model this video is about.
I just bought this dryer and even the manual that comes with it doesn't say what that is for.
Key point…don’t waste your money on these useless “dryers”. It is simply a sauna for clothes that wastes time, money and energy.
Is that your opinion of heat pump dryers as a whole, or this machine specifically?
. @n8maher . I'm very happy with my heat pump WashTower so far - 3 wks in.@@n8maher
The best part about it is it keeps your clothes in good condition longer, although dry times are sometimes double.