Comparison between Skoda ENYAQ model year 22 and 24 with focus on software and my opinion [EN]
ฝัง
- เผยแพร่เมื่อ 4 มิ.ย. 2024
- I compare my Skoda ENYAQ iV 80x from model year 2022 with the new Skoda ENYAQ 85x from model year 2024. I draw a conclusion about the models and have an appeal to Skoda. This video is important to me and also very personal to a certain extent, but at the same time factual and differentiated as usual. I am aware of the controversial consequences and also that there will be plenty of discussion.
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►Video chapter
00:00 Welcome
00:48 Differences exterior
01:34 Differences interior
03:02 Booting up SW 3 - SW 4
04:00 Cockpit display & Head Up
05:39 Performance SW 3 - SW 4
08:40 Charging menu & speed
10:30 Layout design main display
12:29 Front/rear camera
13:10 Laura voice assistant
15:24 Evaluation model year 2024
17:50 Evaluation model year 2022
20:06 My personal conclusion
23:38 Appeal to Skoda
27:02 Until next time - ยานยนต์และพาหนะ
Dear Community
I would already like to express my heartfelt thanks for the many comments - including critical ones. Really awesome. I have deliberately not answered any comments so far. I believe that your comments should stand for themselves (and hopefully also be read by Skoda). I read them all and am always amazed at the length and content. This is simply brilliant and feels like a unique selling point here on this channel. Thanks again for that! Your Matthias Speicher
Mathias, can you tell wich widget you have at point 11.10 far to your left? i dont seem to be able to find it, looks like some driving/ charging statistics?
Excellent video. But really sad to see that Skoda is too dumb to make the cockpit display bigger and better. It is way too small and the fact that the driver is not allowed to select the contents of the view is idiotic. Why would I want to see "navigation information" on the cockpit display if my applecarplay is on the big screen. Either applecarplay can jump on to the cockpit display or I need to be allowed to remove everyting but speed and battery life info from the screen.
apple carolay actually uses the navigation part of the cockpit display, which is nice.
I work with IT and software development and even though I did expect problems I never expected this unprofessional way of ignoring customers who paid for expensive cars just to find out that nothing they promised was actually delivered. Please keep up the good work on your channel and maybe some day they listen and learn. Not sure how long I will keep mine cause I have critical safety issues that it seems they cannot fix and again I’m left with problems now for 2,5 year. Also not sure if I will ever trust a brand that does not deliver like in our case. If at least they communicated just a bit it would help a lot. Not just pretending creating EV lounge Facebook group just to make us wait again. This is not ok!
My 60 was delivered with 3.0, it starts up within 10 seconds, does everything smoothly and never fails. The difference between older cars? Hardware hardware hardware… the problem for me is that the earlier cars are now ignored (a lot of customers) because there is NO COMMUNICATION to existing customers. There was once, and it came in the form of Stepan. Took his job very seriously at Skoda but he works for Volkswagen now, but at least there was good communication. If Skoda reads this: We don’t want updates every few weeks, we want 1 or 2 per year (not even OTA, perhaps only when the car is in for inspection) containing updates you get from customer feedback. You won’t come very far focusing only on new car sales, if you keep going this way, you will lose a loyal customer base and you WILL become irrelevant. I love my Enyaq and I can drive around preheating and it works for me, but for the biggest percentage of owners, this is not the reality.
Hello Matthias, that couldn't be better said, my sincere admiration for the way you do it👍👍. The fact that our 9-month-old Enyaq with software 3.2 is already outdated in terms of the software is a punch in the gut and also a real financial devaluation. As a cash buyer, I believed the statements from VW and Skoda that there would be frequent software updates. That was my mistake. I would never have dreamed that the early adaptors would be left hanging so badly by Skoda. That's the reason why I won't be buying a Skoda in future or recommending other people to do so.
Great video as always, Mathias. I’m in the same pain as you. Bought an ENYAQ in June 2021. Had it updated to SW 3.0 in August 2022 and that’s about it. No new features since that, no bug fixing, no communication from Skoda. Hurts to say this: The car was great when it launched. But with no regularly updates and no information what so ever, I won’t dare buying a Skoda EV again. They failed on all the first movers and didn’t look back. What a shame. We could have been Skoda’s very best ENYAQ ambassadors in a lot of countries around Europe. All the best from Denmark, Marco
Go for 3.2 update. Small stuff, but better than 3.0
Hello Matthias, thanks for the effort into presenting.
This video made me really sad. As I received my enyaq 80x 3 month ago with sw 3.5, I'm quite disappointed to learn that there is no sw update on the pipeline.
When I ordered the car back in December 2022, I studied a lot and really trusted Skoda that there will be ~2 updates per year. I was convinced that they will solve everything in 1-2 years.
Did not expect that they would solve all issues with another car and leave us behind.
To be honest, the only sw change that I really want is battery reconditioning. The rest are just nice to have and I don't care about Laura, widgets and other stuff.
I bought my Skoda Enyaq August 2022 and by now I believe it was my worst mistake because of all that you mentioned in this video. I have a 1.5 year old car and I am already thinking it is outdated. This would never happen with a Tesla. But at the time I bought it same version of model Y was 10K more expensive, now I would definitely go for a Tesla.
Thank you for the comparison!
We have given up on our iV80. One can simply admit that one made a serious mistake to buy a BEV from VW group. If the loss per month would not be >1700€ we would have sold it already a while ago. Our trust in the car with all the software bugs we have is zero.
In short, no matter what they will bring in the future no VW group BEV will be purchased. I didn't buy a VW group car for 36 years because Audi screwed up and as soon as I thought that they learned a bit I got an even worse piece of crap.
No, we don't believe that we will get updates from 3.0 into something more stable, customer care in that company is non existent. At least I have prevented 16 purchases in the last 12 months and my nephew was similarly successful.
Hi Mathias! This great video so thanks. I was hoping to hear also your reflections/ experiences on the difference in range and acceleration etc between the two! (Yes I did see your other videos also that to some degree covered the topic!)
Your words are mine Mattias! Thank you! I really hope that Škoda listens and delivers proper solutions to the issues with our cars.
We need this video. Have a sportsline model 2022... I'm pissed. Winter time in Scandinavia and you feel left alone...so sad that skoda stays quiet and our hope is fading away. Thanks for your voice even though I'm afraid that Skoda won't listen.
Great video again, i really like the enyaq but thanks to your channel and videos i was able to not accept the offer of the old version and just wait for the new version ... Delivery hopefuly august 2024 😊
Superb video! I was considering buying a 2023 Coupe with old software but im not interested in that now. Skoda is leaving their customers behind. Even a Telsa from 201x gets all the new possible software updates. Its simply not clever!
Thank you for saying what many of us are thinking. My Enyaq was delivered in June 2021 and my experience and feelings are exactly the same as yours. I think your comments are absolutely correct and you have definitely not overstated the problems. I have my Enyaq for another 6 months then Skoda will take it back. The car is very good but as the model year 24 shows it should have been much better.
Hello Matthias, your video exactly puts the finger on the right spot. Luckily my iV80 from 10-2021 is leased via my employer. However, I encountered many issues which I never had before with any car. Long delivery time (9 months which is even not that long compared to others), battery cell defect (car was 1 month at the dealer), and issues with software update from 2.4 to 3.0 (took dealer 3 days to get it done).
Biggest issue is software. Unfortunately nowadays it a challenge to deliver a product free of bugs. In this case this should be fixed by software patches/updates. The biggest bother to me is the lack of communication and even competence (all news/tweaks I have to learn from i.e this channel or Facebook channels). Dealer which is your first contact is not giving any trust or information. Stephan Renak communicated an 3.1 OTA already last year to be delivered Q2-2023 but nothing happened but most frustation is why it did not come or whether it will come. My specific concerns is why the UI performance of MY2024 model is so much faster (is this hardware or only software?). Heating of the battery is triggered by DC-charger, why is this not possible manually (hardware or software issue)? Further I sometimes have a glitch in the exit screen for bi-directional charging (no news on that even what are the challenges for the 3.0 models). Last of the frustration is the app which seems not possible to get this right, which includes stability of their servers (I am using 3rd party apps like Tronity and Evee, which have many message of server downtime). Planned charging especially programmed/controlled remotely is not trustworthy. For the model, ergonomics and space I would certainly recommend to have this car, however for software this is other issue. Allthough a lot of people complain about the hardware Tesla is the prime example how to develop and maintain software. Other is i.e Apple which keep old products also updated for long time (noted they are not a car manufacturer). My final thoughts: they have to improve and re-earn their trust to their customers or many will switch from old school European to the new Chinese cars. I am afraid it is already too late to turn this trend.
Excellent and balanced video Matthias. 👍 You have expressed my thoughts exactly!
Being an IT guy I guess the difference in performance you showed is because of the newer Infotainment hardware and not so much because of the software. Comments coming from drivers of a more recent 3.0 Enyaq also talk about quicker response times.
Several 4.0 functions can also be implemented in 3.x Not only the UI updates but battery preconditioning also. It’s already used in 3.0! In one of your previous videos you showed that the battery is heated slightly when you start charging at an HPC with in very cold conditions. I also see it on my Carscanner in these conditions. So, why not solve the biggest software issue by expanding that to full preconditioning? The hardware is there and working.
Skoda is shooting itself in the foot by totally neglecting their current Enyaq base. It will save cost, but as many comments say, if you break promises, ignore existing customers and don’t develop your car, why would a buy a new car from you?
I will certainly not. Next month my 2022 Enyaq wil be in the garage for the 5th time to fix issues caused by malfunctioning software.
I am most upset by the lack of preheating capability. I paid 500 EUR for 100 kW charging (instead of the standard 50 kW) but never reach this speed in colder temperatures (regardless of the SOC) because the battery is too cold. The fact that Skoda did not even care to put a manual pre-heat option in the car in a software update, makes me never want to buy a Skoda (or VAG) car again.
I am in total agreement with your review. I bought 2021 Octavia and the software is rubbish. No upgrades to improve the system. The car has now been sold. Skoda don’t care. They only care about selling the car and not about caring for the customer.
Škoda is very, very, VERY lucky that EV's are still not mainstream enough, because they would sink like a rock to the bottom of the legacy autocarmaker pool with this kind of attitude. You don't need to look back too far to see what kind of outcome could they have just because they ignored the software portion of the product, and they were a hardware company first (HTC first comes to mind with basically zero update roadmap). They're thinking they're too big to fail, and to some extent they are, but what they were probably caught off-guard by is the fact that they didn't expect this kind of critical/constructive engagement from their BEV customers, purely because they (Škoda) didn't follow the market and trends properly on the community side of things. Otherwise, they would know that in this BEV adoption stage, there's A LOT of tech-orientated enthusiasts that truly care and know how this could be handled. Heck, you even don't need to be that, you can just observe&compare as a regular user what Tesla/Rivian/Ford is doing. And it's so straightforward to apply it, look what Steam is doing, look what Framework is doing, look what lorem ipsum, you get the point. Community rapport, transparent and without BS.
Great and honest comparison, thank you.
You make my day. I'm disappointed by my recently bought October 2023, Enyaq with software ME3.5. Everything you described is in line with my daily feelings, shame ! Now, with a difference of a few months, i have to leave with knowing there is better version ME4 on the road...
Keep pushing this unhappiness to the top. You are the best.
My wife's car is BMW iX1. They constantly update and improve software that already fare a way from Enyaq in terms of user experience and afidability
From Belgium !
Nice side-by-side demonstration! My 1 month old Enyaq 80x has that crappy slow hardware without preheating capability.
Hi Matthias,
Thanks for your great videos and effort to make changes for existing owners of old Enyaq's.
Unfortunately I sold mine 2 weeks a go because I finally gave up after 2,5 years of problems and after getting the 3.0 update I also got safety and more critical problems. I could no longer trust that driving the car was safe.
So my thoughts now are
- do I buy a new car (2024/4.0) from either VW or Skoda?
- Should I go with the ID.4 (EUR 9.000 lower campaign price)?
Have you tested the Enyag 2024/4.0 further after your video and have you found any critical bugs?
I like the Skoda best inside but I like both outside. I need to order a new car soon and it looks like delivery for both is April/May.
Keep up the good work
/Michael
Great video Mathias, I’m in the same boat as you are. Bought in 2022 but in just under a year there is a new model with better software. Hope your message is recieved. Or if there could be a way to back port the software by third party if skoda does not want to do that.. this would be great for people like us.
Fantastic video. Thank you. I hope Skoda is listening. Skoda, please reward us beta testers with as many updates as the hardware allows.
As an owner of a 2023 RS, you are right, huge slap in the face. Coming from 20 years with BMW, I have never had a car with this much software issues, settings resetting by them selves, a useless app, systems not working properly like the HVAC I certainly feel like a beta tester. Then top it off with wheel alignment issues and abnormally worn tires, funny noises when you make sharp turns in the wet and some pulsating sound from under the dashboard, an DAB radio that has choppy sound and the whole experience is not positive.
I have bought my first and last VAG car, with the exception of Porsche perhaps.
I got my Enyaq RS with a plan to keep if for 2,5-3 years, but this car will probably be replaced after 1,5 year in the spring, I will probably move to a EQE SUV or i5.
Did they fix the bouncy rear suspension with the 2024? I see some of the things I sent in on the camera was fixed, like thicker lines, as a 46 year old, those hairline grey/orange/red lines of 3.2 are virtually invisible.
100% spot on. Thank you.
Hello. This is a really good video and I have never seen this kind of review before. I agree with you that old SW faults should be corrected and promises need to be kept.
Nice in depth stuff. Telling me I need to get the 24 version not the 22!
same here...I just got a price offer on a Enyaq 80iV, 42.872,90 euro (Belgium) , but I think I will start looking at an other brand now.
I totally agree with you. It really sucks to know that my enyaq coupe rs is already outdated and I only got it 6 months ago after waiting for 1 year to get it delivered. Not a slap it feels like a right hook
Hey Matthias. Very nice video!! Would it be a possibility to get an interview with Skoda and with someone who knows of the struggles this all brings to a lot of costumers. I have asked my Skoda workshop several times about the big future update and they keep saying that they will come as OTA. They must get this information from Skoda and therefore Skoda must have a hope that this will be fixed at some point. But their communication with the owners has been really poor and even if they keep saying the updates will come they need to make us understand why it is taking so long and what the struggles are...
A good overview Mathias, still few thoughts about mentioned stuff: working in another industry which intensively uses SW, in the past 24 years I can see in all domains how SW development quality has been decreased, with all due respect to SW developers, but this is the trend, the product lifecycle has been tremendously shortened, and the graduates' experience unfortunately is as well shortened, leading to poor SW quality, everywhere not only in automotive. Probably in the last Enyaq version, the dashboard's chipset is faster with more memory, leading to faster run, as in previous Enyaq version the software starts running smoothly after few operations, which typically happens on those embedded systems where memory allocation is done as soon as more tasks are performed, a SW architecture issue probably. On the other hand we are a consumers generation used to compete who get the last SW version, indeed with some more or less notably improvements like preheating. Yes, the pioneers needs to wait 10 min more for increasing charging speed, personally I'm not bothered, enjoying the coffee 10 min more 😊. Also, as an another side of the sword, 160KW fast charging will surely wear faster the battery so I would not be so happy loosing battery capacity with ultra fast charging.. Bottom line, yes first Enyaq versions are hindered from some improvements, but their SW makes the task it has been designed to.. on the other side, personally I'm using also Android auto which run flawlessly, having also Google assistant with all what I need, regarding Laura she's a stubborn lady sometimes, but manageable😊
Thank you so much for this video Matthias! You managed to replicate precisely my thoughts.
On the software side, when you mention whether 4.0 is gonna be future-proof or not, since VW announced that they are targeting for 2027 (or 2029) for their VW.os (or 2.0 as they call it) to be installed in their cars (I presume both VW and skoda) I doubt that it will. The only question would be whether the 1.2 version of their stack which is available for a few Audi and Porsche cars will be future-proof and upgradable to 2.0 when time comes.
Thanks Mathias that exactly was I think about it, every word every feeling. Thanks so much for you video and for your word that exactly every customer what to says at skoda company
Thank you so much for posting this nuanced review of the enyaq versions. We are in the process of picking an EV and while the enyaq seemed like an obvious choice, this gives a different view on things. :)
Is the L&K version worth it? Thinking on ordering the L&K once it becomes available
Again Mathias you hit the nail. I do think the 2024 Enyaq is looking greate. would i buy one? if new to the market yes, will i buy a Skoda for my 2.nd EV? It really depends if Skoda upgrades my 2021 Enyaq to atleast ME3.2 or better Me 3.5. with in really short time. Example ime one having problems whith the sterringweel if i ask the car to preheat, my steering weel is not posible to stop heating.... the skodadealer says the problem will be resolved with ME 3.2. so i can either not preheat my car or risk damegding the steering wheel for a undefined time... Skoda need to upgrade our ME 3.0 cars if they want us to buy model 2024 or later models and now is the time people on a regular basis will swift cars of that age.. keep up the good work
I think is best to wait until SSP platform arrives if you want to buy new Skoda or VW.
@@mr.wizeguy8995 Better not buy another VAG EV altogether.
Thank you for your video, I was about to buy an Enyaq was just looking at online reviews. I didnt realise it wasnt going to get further updates for a 2023 model. Suffice to say I will not be buying the car.
Excellent Matthias!
Basically VAG (or CARAID) has created 3-4 versions of Windows ME and deployed it to vehicles. Now trying to cover everything up and ignoring their customers.
Hello Matias. Thank you for another great video. I’m afraid Skoda (vw group) don’t upgrade the software on the cars, they need another lawsuit like they have before in the USA. One thing is certain for me, they are going to lose a long time client of the brand.
Hi Matthias. I’m disappointed that Škoda won’t be updating the software on the early cars, as was stated. Even if they only improve the efficiency or charging speed, that would help. I’ve only had my Enyaq a couple of months, and won’t be buying another Volkswagen product when it’s time to change. Thanks for the content. Appreciated.
Great video as always. The feelings are really mixed - although I like my car and I could live with it, but it's the lack of support / updates that were promised and never delivered which keeps me away from ordering a new enyaq. I was really considering to switch to 85x L&K or RS but seeing how they mishandle amd treat the current owners I am really not sure if I need to trust them any more. It would just make me fool twice.
I am also dissapointed by the specifications of the new models - 80x has kept the same power despite new motor - and this is definitely just a marketing decision to differentiate RS. But RS being the top trim can't have the ventilation. The improved massage function on seats are left exclusive to id7 despite the top trim enyaqs can cost the same or even more.. so there are a lot of unpleasant marketing decisions just because Škoda is a step lower in the hierarchy of VAG group...
i have seen 400+ reviews of EV's and ICE cars, this is in my top 3 of the best reviews. good job Mathias!!
Thanks a lot!
I have 11/2023 80x with software 3.6 i haven't measured it but i guess it takes 5 - 15 second to start up.
I like old instrument cluster layout more than what that new looks like. Best option for future would be customization as you like from few different options.
What i hated most was that i order my 80x 6/2022 and got it 11/2023 which means 17 month wait time. Just saw guy who said he order 85 and have waited only 4 month and will soon get his car so WTF really.
Skoda used to comment these Enayq videos A LOT doesn't matter who made them, haven't seen comment a long time from them.
Yes! This is spot on, and in my opinion there is no exaggeration here.
The trust and belief I had in the Skoda company is gone.
I have perhaps fortunately got 3.2 in my car and although it doesn’t have all the new features and displays it does work well. I only have to wait a few seconds for it to load as well. If all the cars already built could be upgraded to 3.2 or higher as per later cars, they are perfectly useable.
Unfortunately EV cars are becoming like computers which every year became twice as fast and cheaper.
What we need is compatible hardware in every car and one company like google, apple or Microsoft providing software and regular updates, a bit like we have now in computers or phones?
We have seven cars in our Mini Fleet: We only lease cars, simpler, Tax Effective and no issues or residuals to worry about. Our NEW Enyaq 85 Edition arrives soon.
Agree totally that Skoda seems to have forgotten the early buyers and is unable to fulfil the inherent promise of continuous software updates. I have a May 22 delivered 60, with ME 3.0 and no sign of any upgrades OTA or otherwise. Would I upgrade to a 2024 model if Skoda offered excellent cost of change packages, I don't know, especially if there's a 2025 face-lift model. I had a Kodiaq before switching to Enyaq, so I have been loyal to the brand........so far.
Old/new comparison between 80 and 85 is indeed night and day with new sw 4.0. But what about the IV60? I'm getting my 60 next year in May, but will probably still have sw 3.x. For iv60 buyers there is no improvement, but still same old buggy sw 3.x. Still hope it will be different for everyone, but I'm pessimistic. So update not just for 150k driving enyacs, but also for brand new IV 60's.
It would be great if the company decided to open-source at least parts of the car's SW. But that will never happen :(
Mathias,
Congratulations, great video.
I have a 2022 ENYAQ IV 60, I, you're absolutely right, sustainability also lifes in the product's longevity. The general quality of VW products is quite low, I buy the ENYAQ because it has a much higher quality level, but I feel that the overall product starts to look quite dated at just 2 years old because of the software. The VW group will be overtaken by the Chinese market according to the CEO. My next electric car will certainly not be a European car.
I've gone from being elated with my 80X Sportline Plus 2023 (which I got a month ago) to now feeling dejected and let down by Skoda, if indeed we don't get a promised software upgrade.
Also, can you kindly elaborate a bit more as to why there was such a difference in the charging speed between the two?
Regards
As an early adaptor I like the car but promisses have been broken, I will most likely will get a different brand after many Skodas before this one. Skoda just keeps us hanging and doesn't care that the older cars are outdated already.
Brilliant video …..you hit the nail on the head. In my case even worse…ordered a 60 in July 23…….delivery end January 24. New car with OLD software…how can this be? Its a disgrace. I plan to go to my dealer tomorrow to try and cancel my order. I have been a very loyal SKODA customer over recent years BUT their complete disregard for customer loyalty in the case of the Enyaq is awful. I hope they respond appropriately. Thanks again for your analysis!
It's been clear from the point at which they announced software v4. 0 that it is for the 85 only. The 60 is going to continue with 3.x
I'm not sure that legally you have any grounds to cancel your contract because you didn't understand what you agreed to buy. Sorry if that sounds harsh, it's not meant to be, but you agreed to buy a car with 3.x just maybe you didn't know that.
Sorry but at the time of the order there was no indication of the 2024 software situation on the 60, on the contrary I signed an agreement to accept any modifications resulting in improvement to the cars's performance etc.@@enyaq_gorm
Thanks Mathias, you are absolutely right. It depends on two things: good management and professional IT development. Guess both went wrong in Skoda. And then the Volkswagen group starts complaining about competition with Chinese car brands? What the hell! If a competitor simply provides a better product and more service it should stimulate to do your stuff better, not start complaining with politicians.
While I haven't had any issues with my RS, built 08/23, delivered 11/23, running 3.6 software, I totally understand that many early adopters feel cheated and frustrated. Škoda is sadly not the root cause, the main issue seems to be Cariad, the SW development company of VW group, which has just been a massive clusterf**k.
As you say, the lifetime of the car should be planned for 8-12 years, not 3... knowing how quickly computing systems develop and become obsolete, not foreseeing the possibility to easily replace every single infotainment component with a newer one is a major failure. OK, you can't run 4.0 software on the old HW, that's fine. Just replace the friggin' hardware module then and charge me 500€, how hard can it be? Not hard, if you have THOUGHT about this while designing your system, but of course it's impossible, if you are a car company from 1937 and sticking to the 80 years old thinking and design methods...
Totally agree regarding Cariad. VAG’s dependency is the only thing preventing it going belly up. Any independent SW company releasing such crap to the market would be long gone.
As long as VAG continues with Cariad, there’s ample hope on improvement.
2007 lexus hybrid.
No problem with software.
Start up with a key. Adjusting the volume on Kill em all with metallica. The schreen is on electric distribution as always, after i learned how to turn off the irritating girl telling me where to turn. Sic.
1. Did you compare the App functionality/responsivness between the two?
2. I'd be willing to pay for the upgrade of PC hardware if it would give me an option to have the responsivnes of 2024 model. It doesn't have to have 4.0 if it's not compatible. It can't be more than 1000€ in parts
3. For me pre-heating is not a must, but I doubt it is so complex that they couldn't make a patch on 3.* version. Just add add a button to manually start/stop it
Anyhow, I could live with the rest if they gave us the basics. But I do agree that current status is never again Skoda (even though it is physically twice as good as Tesla)
Danke schön from Finland!
Skoda please please include the battery heat pump with every electric model not as a £1025 add on.
I really hope your plea reaches the ceo of Skoda 🙏🏼💪🏼👍🏼👍🏼👍🏼
Thanks for the video, I am currently driving VW ID.3 1st Edition (so I know what bad car SW is :), having it already 3 years and with expanding family I am looking for something bigger. So you say I should not buy used old Skoda Enyaq? Not even me, decently satisfied guy with 1st ID.3?
Well just take into account the software. Test it before you buy. If the version in car fits your needs than a used ENYAQ is a good buy. If you struggle with this version you may not buy the car because it might be that you will never get any update. Despite software the ENYAQ is a really good and reliable car.
I’ve just ordered a enyaq coupe 85 so glad I didn’t get the 80
I 100% agree and support your view.
Skoda/ VAG have failed big time supporting their customers.
It’s like they don’t give a f🤬about the 150.000 first Enyaq customers and instead spend all their time and money into developing a new car. It’s so frustrating !!!
Given up on Skoda software. First Edition version, now on 3.0. Cannot even access the car with a second user. This issue is known to Skoda but they just don’t manage to solve it - it’s something with our account on their servers.
The app is still mediocre while Home Assistant can pull all the information we’d like to have in our app. Bit at least, the lengthy downtimes are occuring not as often as before.
I am a Python/Django software developer myself but I’m also educated in computer electronic design. If I’d deliver software as mediocre as Skoda’s I’d be out of work tomorrow - maybe I could apply at Skoda’s though.
Until today I wasn’t aware 4.0 wouldn’t arrive on our car. That’s just not acceptable, hust as you already explained. Let them replace the CPU or something. It’s not that difficult. A year ago I already understood from Skoda CZ some updates wouldn’t be available for our car as the hardware wasn’t installed. So, I cannot remotely lock the doors? What hardware do you need for that. And why didn’t Skoda anticipate on that in the first place?
I just lost my trust in the entire Volkswagen group even though I have been a very happy Audi driver before. It will take a lot of effort for Skoda to regain that trust. But there’s still some time left. I’ll drive this car for another 2,5 years as it’s a leased car. Next car? An EV for sure, but probably not one of the Volkswagen group, nor a Tesla or one of General Motors. I’ll look at Japanese, Korean and Chinese cars, for the first time in my life (I’m over 50).
How many user profiles can you have in the 2024 model? The old model have only one + guest and is not really working. Our old Kodiak had 4 profiles and set the seat, temperature, radio preferneces at touch of the button. How about reversing with a trailer? The old one hit the brake hard when you turn the trailer is this solved in the 2024 model?
Hans
I totally agree with every point you brought up. I feel I have been cheated by Skoda, they have failed to live up to their promises when we purchased the car. We were told the car would get constant OTA updates on the software, on the battery, the charging. They have failed miserably on this. Many owners cars were used as test vehicles this was blatantly obvious when it came to easily diagnosed faults which they then told dealers to do work arounds causing inconvenience to customers when a change of component was nec to rectify the problem. I like my Enyaq but as you say it is just over 2 years old and it’s software has chronic failures and although we were told it would be rectified with updates that simply has not happened and I seriously doubt it will ever happened. The new 24 model is a big improvement but I would not buy one, in fact I will not buy another Skoda because they have renaged on their contract of purchase with me. They have failed to keep to their side of the deal, how can anyone trust a company that has blatantly lied & cheated their customers.
Well said.
Nothing to add, all had been said ! I`m Skoda customer all my life. Honestly I also love my Enyaq in spite of all the SW issues which sucks of course. The car overall is still good. However from long perspective the tricks played with us customers and value the car is loosing due to Skoda inability to upgrade is a swindle. With trust we invested huge amount of money in a car. My Dear Skoda, with your not acting you de-valuate my car and the worst - you lost my trust. I will not buy Skoda again.
It’s the same with the ID4 2021/2022/2023 models. The ID Buzz still comes with Software 3.0. My next car will be a Tesla or Volvo.
Спасибо!
I feel exactly the same. I have had my Enyaq 2.5 years and have been very disappointed that we cannot upgrade to version 4. With all the software glitches I have experienced I feel we have been Guinea pigs for the development and now can’t even get the latest software, it’s worse than Apple and their iPhones!!!
You think you have it bad, i just took delivery of my ENYAQ and it came with a 2.0 TDI diesel instead of an electric motor & a manual transmission 😅
Please do this holy Skoda.
Sic.
Great video. I was thinking in buying a SKODA Enyaq, but after viewing this video I will definitely not buy one. The decision on buying an electric car is 40% software nowadays. If a company does not support their own model for more than TWO years, that says a lot. I will choose a company with a proven record on doing so. Tesla has been proven to support its cars (software-wise). Even KIA and HYUNDAI are strong contenders. Why can’t SKODA do it?
You willingly bought the car and was happy with it you can't now be upset because a new car is better than you're car, battery and motor tech is moving rapidly so you can't expect them to not put the best possible parts in a car just because you think not enough time has elapsed.
So basically you’re complaining about how quickly Skoda have made improvements to the Enyaq? You should send an email to them to ask them to stop improving things so quickly, and allow competitors to improve their models as quickly as they can and gain even more market share. Good idea 👍🏼
Also, you asked Laura to turn off driving safety functions. I don’t know for sure, but maybe this was not allowed because a passenger could ask Laura to do this which could be very dangerous when you are driving. Changing this type of function should require more effort and a very deliberate sequence of button pushing that takes at least a few seconds to do. 0:15
This video makes me both happy and sad. Happy, because I decided to wait for the 2024 model (which I have not bought yet). Sad, because of trust for the future. And a bit scared also, if the 2025 face lift model will make the 24 model obsolete.
Matthias, Thanks for your very interesting videos!! I know the feeling, but new products are generally better than older ones from last year. To my understanding SW3 is getting close to a bug free version of the product you bought in 2021, and you should enjoy that. Let us know what Skoda/VW promised in 2021, that they did not deliver today? I guess not faster UI, but maybe preconditioning the battery, stability etc? Thanks again!
I love my enyaq as a car. I agree that the software is the problem. I don't even need to the newest and best. But come on, the interface runs like a tablet from 2010. How hard can it be?
I have a 04/2022 enyaq 60. If 2 years ago, when I ordered the car with great confidence in Skoda instead of guaranteeing the OTAs Skoda had told the truth that they were not able to make them, I would have evaluated other cars. After nearly 2 years with 0 OTA I no longer have faith in Skoda and VAG. Of course, this is my last car from this group. They're turning us, the first users who trusted in Skoda, into they worst testimonials
Same here, never again....
Those safety/cruise control buttons on the steering wheel were always the wrong way around imo... The icons didn't match the functions, they needed to be swapped.
This type of SUV needs bigger battery , something about 95kWh to offer a good range .
I totally agree about the lack of Škoda communication and failing to look after us beta testers. I believe we need to take a European wide Class Action. Promises were made about the over the air updates, this has not happened, we have been let totally in the dark since Stephan left for the VW marketing department. Bring him back.🤬🤬🤬
Never buy 1st Gen. models. Thinking back at my former decisions for Prius2 FL & Kia e-Niro FL. The FLs addressed flaws and I was/are very happy to own. Even regarding Kia’s SW updates delivered so far. I.e. decent charge planning 👍
I agree on Matthias when he vents his doubts if 4.0 will be updated. So 2nd generation Enyaq (4.0) buyers imo will suffer the same fate as current owners. No meaningful updates to expect. Even today Skoda puts outdated Enyaqs (3.x) on the road
Now, "old" Enyaqs are offered from Skoda dealers with 30% price cut, starting from 37000 Euro. Would you reconsider buying it at this price?
Interesting, in 2021 they said to me there might be updates. Not definitely, very much 'might be' updates. My car is much better than when it was delivered, I'll keep driving it for at least another 2 years.
It is not nice from Skoda, if they stop maintaining the software, but on the other hand, I often found the updates annoying, because all user settings apparently were reset to some (random) defaults, causing unexpected behavior in the middle of the driving. With all its flaws, the software largely works, so I would not be that sorry, if the updates dry out.
As a software engineer, I however know it should be possible to port at least some of the improvements from 4.0 to 3.x, even if the hardware is slightly different,
by putting in conditional compiling directives in the code, but obviously improvements due to f.ex. faster CPU or larger memory cannot be done.
This will however require a good overview of the entire system, and I suspect this is lacking in the great, and probably chaotic, organization of VAG software division.
I ordered a IV80 but it had the heat pump problem from the factory and was stuck in pre-inspection for months then they released the MY24 models, so I cancelled my order, but I lost trust in Skoda/VW to provide regular software/firmware updates and improvements and I don't want to pay full price for an already obsolete model/version of the same vehicle.
I have now ordered a Tesla even though it was not my preferred option, but as they at least have updates for older models in a similar way to an Apple product.
Do not want to make you unhappy but as a Tesla user I can assure you that is not completely true. The model S gets map and some stupid game updates but did not ever get remote sentry... So even Tesla sends a big middle finger to Its customers. And this update is not present for cars older than 2020 (included) ... Sadly cars are becoming phones with same two year cycle...
@@TheSuriwan Being in the technology business I know that ALL updates are not always possible for all devices or in this case cars, but Skoda failure to even communicate with customers after they had brought vehicles under the premise that OTA updates would be forthcoming but failing to deliver even a single one to some vehicles that were not even a year old is just beyond the pale. Skoda need to also realise that some people often look at current and previous owner experiences before buying from a brand that may be new to them.
@@teetubbie7697 Yes this is definitely true and I do not understand why skoda does that to itself but was just trying to show you that all manufacturers do it kinda similarly. They just need to push new models. I strongly dislike this behavior as they should keep support for at least few years (warranty time I guess?).
@@TheSuriwan I do appreciate your response, as I am not a fan boy of any particular manufacturer its always good to get a fair rounded opinion from level headed contributors without the need to resorting to a back and forth about who is the best. I know for a fact that I will miss out on some of the great features of the Enyaq that I was looking forward too because its such a great car when spec'd out, like the heads up display, suspension, boot opening, USS, radar, and the front camera but continued I know updates are important to me.
I have a 09/2021 Enyaq 80.
This video, makes me want to sell, and get another EV..
I have had version 3.0 for so long, without anything about me ever getting 3.1 or even 3.2, or higher.
It pisses me off..
Sorry to say, but i think your right, the 3.0 will never get mote then that.
Problem is that the prices for used MEB cars went South significantly. If we would sell our 14 month old crap we would have wasted ~1750€/m.
VAG rushed out so many vehicles on the MEB platform that were not ready. So many models only 2 years old have replaced. A 2 year update is a feacelifht not new models, new motors, new software from the ground up, new charging, regen, efficiency etc. All the old models will depreciate like a rock with these new updates.
Quick question - why does it say 237km at 78% SoC? That's roughly 303km at 100%. For a car with a WLTP of 541km?!?
One thing the new car needs is true one foot driving
I love Skoda, but like smaller vehicles, so have a eGolf. I'm guessing by 2025 they will have a compact EV like a Fabia EV, or id2 sized hatchback.
A very similar situation is happening on the ID.4 side of things regarding software. It's a pitiful situation we're put in for being 1st adopters and it sucks. The improvements in performance seem to stem partly from software but also improved hardware running it. However, the processor on the older models should be more than fast enough with more than enough RAM to run it (a heavily locked down and stripped back version of Android on a Snapdragon 820A platform). Is it really too much to ask for software that doesn't crash mid-driving occasionally? To have Plug anf Charge work in the US?
But no, VWAG is busy putting ChatGPT on newer vehicles with V4.0 software as if anyone asked for that.
Thanks for your feedback regarding the ID.4 model!
I think you're right about the future for us beta testers. Sometimes I also think about if us 150k beta testers should do a lawsuit against Skoda for misleading marketing. Then they will probably communicate with us to avoid it.
I was expecting this when purchasing our Enyaq - never believe in SW updates. You are buying what you have, not what will be. The problem with all manufacturers is - you don't make enough money from the already sold product. Unless you can monetize it, it does not bring value. So you focus on the new one and hope people will simply buy it.
Well, no updates for our 8/2022 Enyaq but regular updates for our 4 year old Tesla despite 2 hardware upgrades they made in production. That's the difference. The 3.0 we have is critically buggy.
@@juergenschoepf2885 Comparing Skoda to Tesla is a bit of a stretch. Tesla is one of few, if not the only manufacturer that provides such updates. Others only do it in critical situations. I've had already multiple updates on Enyaq (some OTA, some in service visits), so Skoda does something, just not the things we as users of the car would like. And, unfortunately, the economical factor does support the approach "let's sell new one" :(
We had discussion 2 years ago that as a car owner, I would not mind to pay one-off fee for SW upgrade. But even this does not seem to motivate Skoda to do some action in this direction, unfortunately.
Mobile phones get monthly updates. F.e. Samsung and Apple don't earn money by updating already sold phones. But by updating those phones and keep them future proof, people like you and me keep buying Samsung, Apple or another brand.
What Skoda does is leaving all owners of an Enyaq in the dark and push them to other constructors, f.e. Tesla, Kia. So in the end that will cost them money by loosing customers.
@@MrPhilip012 That's not 100% true. Both Samsung and Google earn money by you using the phones - either through the advertisement or by purchases on google play store or samsung app store.
And Google, for a long time, until EU started to push on it, did not provide updates to older Android releases - you've bought older phone? Well, too bad for you, buy newer one and we PROMISE to provide updates (well, now the law requires us to, but hey, we WILL).
@@rklaucoNot quite. Samsung and Apple earn money through the ads they show me… as long as I buy one. The revenue stops as soon as I dump it for a brand that keeps up to its promises. End of revenue stream.
How long does it take for Skoda to schedule a software update from 3.0 to 3.2? It can't be dealer capacity. My dealer would love to have my car in for the 3.2(+) update.Your channel is brlilliant. It's what Skoda themselves should be doing.
If I only knew but they do not tell anything to the public :(
Let's just say I won't buying a VAG car ever egain.
I think Skoda should do the same as VW did in connection to the diesel scandal. If not for their own iniative then forced by court to deliver what they sold an promised.