Excellent work guys.....I was running out of swear words trying to reconnect until I found this. Clear, concise and no extraneous waffling on. Best 'how to' vid I've ever seen.
I can only echo the comments of Hassan. I too have struggled with a laptop to complete this task. I have just had my NBN router replaced, with the change in Wifi addressing. I searched and found your excellent clip. Easily the best instruction for the task. Shane you are a legend, I too cant thank you enough.
Thanks for the excellent video. After 3 years of struggling with this I can now connect. It is very clear and concise and relevant. Well done guys and I suggest you tell Fronius this is how it is supposed to be done. Can't thank you enough
I have just averted having a nervous breakdown by using your video guide on how to reconnect my fronius inverter to the internet following conversion to the NBN. Your video was so simple to follow after tearing my hair out for ages. Many thanks for helping me with this 👍😄
Thank you ,took me couple days to get it to work but all good now Solar company wanted $250.00 to come up and connect new wifi what a joke would have took them two minutes at 75 grey matter is getting bit slow but i got there with your help Thank you so much
Great video thank you....it took me a couple of tries....but then I succeeded....thanks so much for helping us lay people do this stuff...much appreciated.
Thanks so much. My installer is no longer in business and being fairly tech savvy I knew it couldn’t be that hard to change. When I cam across your tutorial. Brilliantly done and I’m now up and running. The only thing I can’t see is my past 3.5 weeks data, has that been lost ??
This was very helpful when I had to change routers. If you have an assigned IP address and if you are not using the same range, heads up you need to click on the WLAN IP and change it.
Hi, Storm blew out our Telstra Modem, so got new one with new PW and had to reconnect everything including Fronius. Thank you soooooo much, this video saved me a massive headache, which I have had previously when we got the NBN. and had to connect my Fronius. Thank you. easy done !!
Thanks very much for the excellent instructions. Fronius must have formed a committee which sat down and decided how to go about making the procedure of reconnection as complicated as possible. Surely in this day and age they could have found a way of enabling reconnection with just a few clicks? There is no way most older people could carry out the procedure, even with your excellent instructions. I will definitely not recommend Fronius inverters to anyone.
Fair call but this was one of the first model inverters to have wifi and monitoring (circa 2015) Check out my Fronius Gen24 videos. They listened to your complain and made it too easy! th-cam.com/video/R7ssVXOTDzA/w-d-xo.htmlsi=lJo82Qg5krt8QlIh
I can’t view my real time consumption and production, but shows me the stats so far. I tried this to reset it, but was already connected. Not sure what to do now. But good video! Have a like
It’s very out of date software my inverter is connected to wifi that it has own IP address and four green led icons but it says offline on the solar website. I can’t see any data on my app. Very stupid!
anyone got poor wifi signal issue here? my inverter cann ot see my home wifi network but when I go outside next to the inverter my phone show 2 stick from 4 mean not too bad.. and also when I turning on the inverter AP I can see next to my wifi router same signal range. They can not see each other some reason. Than I have installed a powerline wifi extender next to the inverter "about 2m" than i got 1 Stick signal.. HOW?
I am disabled ..my inverter is in my loft ..I have a new home hub so I lost the connection to the inverter...and I can't get up in my loft to reconnect ...it should all be possible from my ipad without needing to do anything on the inverter :(
Just a question that I'm unable to find an answer to, is the Fronius Primo able to be coupled with a battery system or would I be up for a new inverter in order to move to a battery solution?
Hi Nicholas. The standard range pf Fronius Primo snap inverters aren't a Hybrid (Battery Ready) inverter, but that only means that you won't be able to us it with a DC Coupled Battery. However, AC coupled batteries like the Tesla PowerWall may still be an option for you if you wish to keep the Fronius Primo.
Hey mate looking for some help, when I get to the stage in the video where I enter into the fronius pv inverter homepage I can't see the screen you show as the default screen, I have taken a screenshot of the screen that comes up on mine but can't put it on here, it says, System Monitoring, I can't seem to get off this screen, any help appreciated or is there someone brisbane southside I could call out. Cheers
My inverter is not even responding any longer when trying to connect. And fronius support is not answering my questions about this. I got a Symo 8.2-3M. total disaster.
My one goes offline for no reason I can find. And the SSID doesn't show up on the list. It's been running for about 4 years but goes offline randomly. Been offline for weeks now.
Cannot connect from wi fi to inverter I have asked the installer to just come and go over the set up but I will be charged over $100 I have repeatedly tried and the Fronius wi fi connection come up weak security and very slow. Won’t be recommending Corrie
Did the installer not connect to wifi originally? He should, because that’s how you get an earth fault alert. If he didn’t, the install is technically not compliant. Your inverter may be too far from your modem and may need a booster. Fronius security is the best their is, so not sure what that means.
Hi @razvann8511, your inverter either has no datamanager card (this can be confirmed by checking the model type on the underside of the Fronius inverter - if it says "light" then it has no communication module). Otherwise, your datamanager card is faulty. You can try shutting the system down fully, and restarting it, then trying the process again.
I went on Fronius website and got the contact details of Alllllll their official agents in Sydney Australia. I made phone calls to every single one of them, to make a long story short, they give me a quote of hundreds of dollars to fix the problem, and I agree to their quote, but they all call me the next day and say sorry, we can't do it. At least, one of them made me wait for two weeks but never showed up, I called them, they said sorry we can't do it, I said, you should have said that two weeks ago instead of waiting for two weeks for nothing! All these stupid technicians are the official agents/representatives of Fronius company, a world class company but they don't know anything about Fronius products, and guess what? They're all from Asian backgrounds or 3rd and 4th world countries who don't even speak English properly! These are the official Fronius agents, or should I say, Fronius cheap unskilled labour.
Hi, I am not sure if I will be getting any answer to my question but hey I still have to try. I have set up my PV system with an admin password. The second time around when I am trying to reconnect my password is not getting accepted. Is there a way to reset my admin password to default or to factory settings. Thanking you in advance. kP
Hi kP. Thanks for the message, It would be best if you sent an email to the company that did the installation for help with this. If they can no longer help you, feel free to email us via our website and some one will be able to help you out.
@@mcelectrical hi, my globe is red in my system setting when I go into 192.168.250.181 > systems information. after which I change to my wifi network and then my Fronius promo on use page shows offline. I have followed the instructions in your video to the dot but still no result. P.S. sorry about not replying earlier.
this is nothing like my laptop screen and is only usefull for people using the same browser that also have login and stuff setup at solarweb from what I understand.. It relates nothing for people like me with 2 inverters side by side as It only shows the one inverter... Hows about breaking it down to the parts as a few videos rather than screaming though just one at a million miles an hour.. do you guys have to pay to get the vidoe done so fast.. Alternatives guys, show us what you can in a way a novice understands
Hi David, sorry we couldn’t help you out. Our customers occasionally have issues with this video and we just help them out over the phone. Probably best to call your installer. Yes, it costs in wages to pay Shane and the editor of this video, but our aim is to make a videos that are video that are concise and helpful regardless. Thanks for the feedback!
My friend this company doesn't honor their warranty your video help in promote Thier p s try to use Thier Eco 25 it is a piece of garbage I wish if I could show you some video of this product how dangerous it is
Why the hell does the connection have to go through a third party? Why not supply the inverter with a simple app that connects directly to the inverter via wifi . People ask yourself why they provide you with a free service through their servers? You get nothing for nothing and you pay for every free service in one way or another...
It’s pretty helpful that we can see the customers monitoring from the office so we can work out if there is an issue with the solar, or explain to the customer what they are seeing. Occasionally we might have issues that we can’t resolve so we ask Fronius to look at the monitoring too. Also, the ability remotely push updates is really useful. Because all of this can happen remotely it’s at no charge to our customer. But the snap inverter also comes with a screen and their is a way to direct connect your inverter to your phone. The Gen24 has some decent info if you do that. So you can disconnect if from wifi if you like, you just won’t have the same level of support.
Please try and disconnect your mobile data when connecting to the inverter via the access point and IP address. This should help the local network page to load.
@@vonglo4587 it's not a website. It's a local access page. You will need to "only" be connected to the Fronius network in order to access the local IP address. Aside from that, you may need to contact your installer to help with further setup issues.
@@shanewilliams9628 we just bought our home and the previous owner has no clue who installed it, he was a flipper. As I go to the wifi and connect it..I try to go onto the access point and it just crashes
Oh yes we are so smart lets show people how to connect this shit inverter the only way we know how.Lets say the inverter is directly connected to the modem and a laptop also directly connected with a cable.No problems with internet WiFi on 2 meters away from inverter alas no connection no data no nothing.Access point activated not connecting to nothing.SHIT INVERTER and if it is the best God help us the end user.
Excellent work guys.....I was running out of swear words trying to reconnect until I found this. Clear, concise and no extraneous waffling on. Best 'how to' vid I've ever seen.
I changed my modem and service provider and needed to update the password of my Fronius inverter. This video worked very well. Thank you.
Glad it helped
I can only echo the comments of Hassan. I too have struggled with a laptop to complete this task. I have just had my NBN router replaced, with the change in Wifi addressing. I searched and found your excellent clip. Easily the best instruction for the task.
Shane you are a legend, I too cant thank you enough.
Agreed, Shane is a legend ;)
Thanks for the excellent video.
After 3 years of struggling with this I can now connect. It is very clear and concise and relevant.
Well done guys and I suggest you tell Fronius this is how it is supposed to be done.
Can't thank you enough
Ha, thanks Hassan. Yeh their video is a little outdated
I have just averted having a nervous breakdown by using your video guide on how to reconnect my fronius inverter to the internet following conversion to the NBN.
Your video was so simple to follow after tearing my hair out for ages.
Many thanks for helping me with this 👍😄
Thanks for the message! We're glad the video helped you out.
Great video i was struggling to get my inverter back online since NBN changeover.Thank you so much.
Thanks for the video. I had to change my router and was having a lot of problems trying to re-connect. Your video helped me get my connection back.
Thanks Shane had to change router. Your video made the connection simple
You're welcome!
Thank you ,took me couple days to get it to work but all good now Solar company wanted $250.00 to come up and connect new wifi what a joke would have took them two minutes
at 75 grey matter is getting bit slow but i got there with your help Thank you so much
Glad we could help.
Great video, I was struggling to reconnect my wifi after changing routers, thank you mate !
No problem 👍
Really well explained and demonstrated. Switched from NBN to 5G Home and needed to link it. Thanks.
Excellent video, easy to follow. So happy it's up and running.
Thanks for your feedback Helen, glad to hear it's up and running.
Great video thank you....it took me a couple of tries....but then I succeeded....thanks so much for helping us lay people do this stuff...much appreciated.
Thanks so much. My installer is no longer in business and being fairly tech savvy I knew it couldn’t be that hard to change. When I cam across your tutorial. Brilliantly done and I’m now up and running. The only thing I can’t see is my past 3.5 weeks data, has that been lost ??
Thank you for such a clear and simple guide. Brilliant!
Thanks a lot. Easy & simple instructions. You saved me hours of phone call with my solar provider.
This was very helpful when I had to change routers. If you have an assigned IP address and if you are not using the same range, heads up you need to click on the WLAN IP and change it.
Good input, thanks @baddoggyau
Great video.....just saved us a load of cash by NOT having to call someone out to sort this problem .
Hi,
Storm blew out our Telstra Modem, so got new one with new PW and had to reconnect everything including Fronius. Thank you soooooo much, this video saved me a massive headache, which I have had previously when we got the NBN. and had to connect my Fronius. Thank you. easy done !!
Fantastic video Shane - easy to follow and really clear instructions provided
Awesome work thanks so much I am useless at this stuff and that made it so easy!
Very informative Shane. Just followed your instructions and wallah worked fine and got connected like a breeze.
O
Thanks for the video, nicely done, was able to reconfigure my system after a modem swap over thanks very much for sharing the steps with simple steps.
Thanks very much for the excellent instructions.
Fronius must have formed a committee which sat down and decided how to go about making the procedure of reconnection as complicated as possible. Surely in this day and age they could have found a way of enabling reconnection with just a few clicks? There is no way most older people could carry out the procedure, even with your excellent instructions. I will definitely not recommend Fronius inverters to anyone.
Fair call but this was one of the first model inverters to have wifi and monitoring (circa 2015) Check out my Fronius Gen24 videos. They listened to your complain and made it too easy! th-cam.com/video/R7ssVXOTDzA/w-d-xo.htmlsi=lJo82Qg5krt8QlIh
Shane, thanks so much, this was really helpful for set-up after we got a new modem. Pity looks like you are not in Melbourne!
No problem!
Thank you very much excellent explanation . It is great help!!!!
Glad it helped!
Thank you instructions clear and concise
Glad it was helpful!
I can’t view my real time consumption and production, but shows me the stats so far. I tried this to reset it, but was already connected. Not sure what to do now. But good video! Have a like
Absolutely helpful this video thanking you for easy explanation.
Glad it was helpful!
thanks bud excellent guide
Great choice!
Great advice…!!!❤
Thank you!
Thanks for the instructions! 👍👍
I can't access 192.168.250.181 after connecting to the inverter WiFi network, which includes after doing a full restart of the inverter.
Sooooo helpful - thank you!!
You're so welcome!
perfect, thank you. So clearly explained
I’ve got a newer inverter installed by you guys without the buttons. Any ideas how that works? It’s a Fronious Primo.
Hi David, Check out our Fronius GEN24 WiFi reconnect video on our page :)
th-cam.com/video/R7ssVXOTDzA/w-d-xo.html
It’s very out of date software my inverter is connected to wifi that it has own IP address and four green led icons but it says offline on the solar website. I can’t see any data on my app. Very stupid!
anyone got poor wifi signal issue here?
my inverter cann ot see my home wifi network but when I go outside next to the inverter my phone show 2 stick from 4 mean not too bad..
and also when I turning on the inverter AP I can see next to my wifi router same signal range. They can not see each other some reason.
Than I have installed a powerline wifi extender next to the inverter "about 2m" than i got 1 Stick signal.. HOW?
I am disabled ..my inverter is in my loft ..I have a new home hub so I lost the connection to the inverter...and I can't get up in my loft to reconnect ...it should all be possible from my ipad without needing to do anything on the inverter :(
legend mate! Top video
Thank you 🙌
Very clear - thanks.
Just a question that I'm unable to find an answer to, is the Fronius Primo able to be coupled with a battery system or would I be up for a new inverter in order to move to a battery solution?
Hi Nicholas. The standard range pf Fronius Primo snap inverters aren't a Hybrid (Battery Ready) inverter, but that only means that you won't be able to us it with a DC Coupled Battery. However, AC coupled batteries like the Tesla PowerWall may still be an option for you if you wish to keep the Fronius Primo.
When I try do connect to fronius WiFi and it connects for an instant and the says no internet connection
Hey mate looking for some help, when I get to the stage in the video where I enter into the fronius pv inverter homepage I can't see the screen you show as the default screen, I have taken a screenshot of the screen that comes up on mine but can't put it on here, it says, System Monitoring, I can't seem to get off this screen, any help appreciated or is there someone brisbane southside I could call out. Cheers
Hi @kellsud1, for Brisbane South solar servicing we recommend Dan Cooksy from DRC Electrical: www.drcelectrical.com.au/contact All the best!
I loose internet when I connect to fronius wifi?
That's odd!
Because your fronius doesn't give you Internet. You're just connecting to the fronius so you can access its settings to reconnect to your WiFi.
Do you have to connect to Wi-Fi for your solar to work?
Why can't I connect to the access point? I put the password in and my phone just says "no internet access"
My inverter is not even responding any longer when trying to connect. And fronius support is not answering my questions about this. I got a Symo 8.2-3M. total disaster.
That’s a worry. I’d try a firmware update, and the good old turn it off and on again trick. Another issue may be your modem.
Hi, I am a UX researcher on the energy inverter. Can I invite you for an interview on the inverter app/application usage? Would with appreciation.
Hi Chenye, I'm not sure what you mean, did you want to do an interview about the fronius App?
Legends
My one goes offline for no reason I can find. And the SSID doesn't show up on the list. It's been running for about 4 years but goes offline randomly. Been offline for weeks now.
Cannot connect from wi fi to inverter I have asked the installer to just come and go over the set up but I will be charged over $100 I have repeatedly tried and the Fronius wi fi connection come up weak security and very slow. Won’t be recommending Corrie
Did the installer not connect to wifi originally? He should, because that’s how you get an earth fault alert. If he didn’t, the install is technically not compliant.
Your inverter may be too far from your modem and may need a booster. Fronius security is the best their is, so not sure what that means.
thanks a lot!
Is a 999 error message on the Fronius something to worry about?
Hi, my inverter says "access point unavailable ". What can I do? Is necessary to install some module?
Hi @razvann8511, your inverter either has no datamanager card (this can be confirmed by checking the model type on the underside of the Fronius inverter - if it says "light" then it has no communication module). Otherwise, your datamanager card is faulty. You can try shutting the system down fully, and restarting it, then trying the process again.
@@shanewilliams9628 Thank you very much for the answer. It is a light model.
when connecting to a fronius 240 primo it always says it doesnt have internet and i cant get anywhere. i cant connect to its IP.
sry, think it a VPN getting in the way. so if you have similar, try disconnecting your vpn
Interesting, thanks for the tip!
For me there is no “activate wifi AP” button possibilty. Is there something i can do to fix this?
did you find a solution?
@@toru8451 no, is it possible that my fronius does not have a internet connection/wifi possibility?
Can't set it up on laptop but easy to set up on smart devices
Hi,
When i do mine it goes to the IO mapping section . I've just installed a new modem and I don't know what to do.
Thanks
My inverter says "access point not available" what can I do?
When I try to activate my fronius wifi, it stops at ( WiFi access point not available ).
I Have the same problem my model is Fronios eco
I went on Fronius website and got the contact details of Alllllll their official agents in Sydney Australia.
I made phone calls to every single one of them, to make a long story short, they give me a quote of hundreds of dollars to fix the problem, and I agree to their quote, but they all call me the next day and say sorry, we can't do it.
At least, one of them made me wait for two weeks but never showed up, I called them, they said sorry we can't do it, I said, you should have said that two weeks ago instead of waiting for two weeks for nothing!
All these stupid technicians are the official agents/representatives of Fronius company, a world class company but they don't know anything about Fronius products, and guess what?
They're all from Asian backgrounds or 3rd and 4th world countries who don't even speak English properly!
These are the official Fronius agents, or should I say, Fronius cheap unskilled labour.
Thnx guys
Wifi not available in my inverter.. !!
Hi,
I am not sure if I will be getting any answer to my question but hey I still have to try.
I have set up my PV system with an admin password. The second time around when I am trying to reconnect my password is not getting accepted. Is there a way to reset my admin password to default or to factory settings.
Thanking you in advance.
kP
Hi kP.
Thanks for the message,
It would be best if you sent an email to the company that did the installation for help with this. If they can no longer help you, feel free to email us via our website and some one will be able to help you out.
Hi Muhammad, Which password are you referring to? The WiFi acess point password mentioned in the video?
@@mcelectrical
hi,
my globe is red in my system setting when I go into 192.168.250.181 > systems information. after which I change to my wifi network and then my Fronius promo on use page shows offline.
I have followed the instructions in your video to the dot but still no result.
P.S. sorry about not replying earlier.
this is nothing like my laptop screen and is only usefull for people using the same browser that also have login and stuff setup at solarweb from what I understand.. It relates nothing for people like me with 2 inverters side by side as It only shows the one inverter... Hows about breaking it down to the parts as a few videos rather than screaming though just one at a million miles an hour.. do you guys have to pay to get the vidoe done so fast.. Alternatives guys, show us what you can in a way a novice understands
Hi David, sorry we couldn’t help you out. Our customers occasionally have issues with this video and we just help them out over the phone. Probably best to call your installer. Yes, it costs in wages to pay Shane and the editor of this video, but our aim is to make a videos that are video that are concise and helpful regardless. Thanks for the feedback!
what should i do if i lost info for prevent unauthorised access username and password? Do you know the solution? Thank you
My friend this company doesn't honor their warranty your video help in promote Thier p s try to use Thier Eco 25 it is a piece of garbage I wish if I could show you some video of this product how dangerous it is
Wow, that’s a concerning comment! Which country are you from. We’ve installed about 4500 Fronius inverters and always find their warranty to be great!
Why the hell does the connection have to go through a third party? Why not supply the inverter with a simple app that connects directly to the inverter via wifi . People ask yourself why they provide you with a free service through their servers? You get nothing for nothing and you pay for every free service in one way or another...
It’s pretty helpful that we can see the customers monitoring from the office so we can work out if there is an issue with the solar, or explain to the customer what they are seeing. Occasionally we might have issues that we can’t resolve so we ask Fronius to look at the monitoring too. Also, the ability remotely push updates is really useful. Because all of this can happen remotely it’s at no charge to our customer. But the snap inverter also comes with a screen and their is a way to direct connect your inverter to your phone. The Gen24 has some decent info if you do that. So you can disconnect if from wifi if you like, you just won’t have the same level of support.
the link doesn't work..website is not found
Please try and disconnect your mobile data when connecting to the inverter via the access point and IP address. This should help the local network page to load.
@@shanewilliams9628 hi Shane, go the actual website does not work. Its a dead site.
@@vonglo4587 it's not a website. It's a local access page. You will need to "only" be connected to the Fronius network in order to access the local IP address.
Aside from that, you may need to contact your installer to help with further setup issues.
@@shanewilliams9628 we just bought our home and the previous owner has no clue who installed it, he was a flipper. As I go to the wifi and connect it..I try to go onto the access point and it just crashes
@@shanewilliams9628 Thanks mate. That helped me with the issue XD I was wondering why I couldnt' connect.
0:49 There is no option to activate on ours, it just says "Wifi Access Point Unavailable"..
Solved ?
@@victoraguirre3297 No but I just though that we'll probably contact the company who installed it and see if they can help. I'll update you
I Have the same problem my model is Fronios eco @@ZenTunE-
Oh yes we are so smart lets show people how to connect this shit inverter the only way we know how.Lets say the inverter is directly connected to the modem and a laptop also directly connected with a cable.No problems with internet WiFi on 2 meters away from inverter alas no connection no data no nothing.Access point activated not connecting to nothing.SHIT INVERTER and if it is the best God help us the end user.
I did this but in my app solar.web my Fronius system is still. offline, what should I do??