I returned with KLM yesterday from Hong Kong and compared to the outbound flight with Air France it’s sadness all over. Old plane, rude cabin crew, demanding the passengers to close the overhead bins, and nearly no service during the flight. They created their camping in the back of the plane. Which fits with their c(l)(r)own lounge image, which is not even worth to be named a lounge. And they have been plucking all benefits for the Elite Plus members in recent years too.
These airlines are learning something United States airlines learned a long time ago; the frequent flyer program can be and is a huge cash cow; Delta (and United and American) have leveraged this for revenue generation.
It is more difficult to popularize loyalty programms in europe and aisian than it is in the US, due to different regulations on credit cards, (even populatity of credit cards), and culture
I fly KLM every year (MSP-AMS) and those price hikes are making it very difficult to sustain. I'd opt for Air France to CDG if that airport wasn't on par with a medieval torture chamber! I like FlyBlue and I have amassed good status and miles, so it will be a difficult divorce.
The video title is about profits but we only hear about revenues. We still cant know how profitable this group is then. For example easyjet made about 700 millions euros of PROFITS before tax this financial year.
I think that AF is a far better partner for social co.dition of the employees compared to LH. And for the pax, FlyingBlue is far better than Miles and More. Look at Sabena. It is just a copy of LH (same with Swiss). KLM can keep its dutch soul and habits. I think that pair is the best in tha airlune industry.
As a frenchman, I took my last AF flight 20 years ago, and i'm a frequent flyer having travelled to more than 55 countries. Flew on KLM once on my way back from Kuwait some time ago. Both airlines are despicable, and the Parisian AF lounges a laughingstock.
@@AbdullahNajib-b9z They have a bad reputation from the first day they started this joint venture, but are still alive. And it's not as bad as 'everybody' wants us to believe! They can do better, but also a lot worse!
Very interesting, good job 👍 (hope that there will be more video about Air France!)
That airport keeps raising its fees and people will just fly to different countries. Keep it up government, you'll screw yourself.
41% is a huge increase.
Schiphol probably won’t be able to increase the fees with 41% again because the regulators deem the increase unreasonable.
Where the passenger gets nothing for in return.
@@MaesSam Yes they will.....higher prices! 😁
Very succesful. No mention of KLM City Hopper, I think they contributed too.
No mention of Hop neither, but all figures from these airlines are diluted in the mainlines figures …
Very interesting, thank you !
I returned with KLM yesterday from Hong Kong and compared to the outbound flight with Air France it’s sadness all over. Old plane, rude cabin crew, demanding the passengers to close the overhead bins, and nearly no service during the flight. They created their camping in the back of the plane. Which fits with their c(l)(r)own lounge image, which is not even worth to be named a lounge.
And they have been plucking all benefits for the Elite Plus members in recent years too.
These airlines are learning something United States airlines learned a long time ago; the frequent flyer program can be and is a huge cash cow; Delta (and United and American) have leveraged this for revenue generation.
It is more difficult to popularize loyalty programms in europe and aisian than it is in the US, due to different regulations on credit cards, (even populatity of credit cards), and culture
looking for more videos on Asia carriers
Ca me semble quand même un peu exagéré son analyse, mais bon..
I fly KLM every year (MSP-AMS) and those price hikes are making it very difficult to sustain. I'd opt for Air France to CDG if that airport wasn't on par with a medieval torture chamber! I like FlyBlue and I have amassed good status and miles, so it will be a difficult divorce.
oh yeah
The video title is about profits but we only hear about revenues. We still cant know how profitable this group is then. For example easyjet made about 700 millions euros of PROFITS before tax this financial year.
1:32, 2:04
I used to work for KLM for 20 years.Pity they didn,t choose Lufthansa instead of Air France as a partner.
AF is the better partner.
Naaaah
@@SnurX At the time they had to make a decision yes, nowadays I'm not sure.
I think that AF is a far better partner for social co.dition of the employees compared to LH. And for the pax, FlyingBlue is far better than Miles and More. Look at Sabena. It is just a copy of LH (same with Swiss).
KLM can keep its dutch soul and habits. I think that pair is the best in tha airlune industry.
@@jpjp8716 I think you are right.Brussels Airlines ( ex Sabena !! ) and Swiss probably have little say.KLM has remained independent.Good thinking.
As a frenchman, I took my last AF flight 20 years ago, and i'm a frequent flyer having travelled to more than 55 countries. Flew on KLM once on my way back from Kuwait some time ago. Both airlines are despicable, and the Parisian AF lounges a laughingstock.
The airports are a company on his own. Has nothing to do with the airliner, just a home base!
But you are right, Orly and CDG are horrible!
Have a feeling it will disconnect soon
Why?
@@arienoordzij3823bad rep.they will split soon
Bad feeling this is
bad reputation
@@AbdullahNajib-b9z They have a bad reputation from the first day they started this joint venture, but are still alive. And it's not as bad as 'everybody' wants us to believe! They can do better, but also a lot worse!