I love the cloud feature. When I get home, I just plug my hero 9 in to charge. It turns on, and automatically uploads all my footage to the cloud. When I am ready to edit it, I can pull it down to my PC or phone. It's great.
GoPro Subscription ($50 annual) may have its worth for a small percentage people. It doesn't provide any essential value at all for majority, i bought in this mainly for this "no question asked camera replacement promise", when i really need this replacement option recently for my gopro10, the fee it charged is US$99+$48 tax! Its new Gopro 11 retail with subscription plus all accessory online sale at $349 total. I had to do quite a bit of work, talking to its rep and providing damaged camera photos, finding a package box and shipping back the camera etc. The way GoPro handled this seemed to be quite deceptive. I am just sharing my own real experience, I think some people might get compensated to speak for GoPro...
The replacement plan is awesome. Unfortunately, it only applies to some countries. If GoPro can changes its policy and extend this to more countries, I'm sure it's gonna be a win-win for both parties.
Not really, so the plan isnt valid in my country but I got the subscription for a USA address and called gopro up. They were confused at first but then quickly agreed to ship it to my country for free + pay for the shipping of my broken camera. Even the replacement camera was free!
you have to pay $99 dollars to have your camera replaced in the first year when it should be free replacement under the warranty. think about that. thier website tells you its a 99 dollar fee.
@@HappyHands. No, it is $99+$49 tax=$148 here in California, it is not a scam for a small number of people. But for large public, it is very deceptive...
I have a hero 5 blk and some times screen won’t react accurately when I select an option, kind of glitchy effect. Does subscription cover a replacement for that?
12 days ago I was ice climbing and destroyed my gopro hero 10 (it fell off the cliff for 300 meters). with 99 dollars i got back a new go pro. not bad if you ask me.
Sorry to hear about your hero 10 but glad you were able to get it replaced. It is so worth having the subscription for that alone. Thx for the comment. Danny
Under the subscription, you have to pay $99 dollars to have a camera replaced that SHOULD be covered for free replacement under the warranty. THINK ABOUT THAT FOR A MOMENT.
Scam. They sent me a defective replacement camera, After a few months camera started malfunctioning and is now dead. They have been giving me the run around and making it really difficult to contact a gopro rep. After finally giving me the ok they want to charge an "exchange fee". Cheaper and less hassle to buy another another brand or get a used gopro off ebay.
I have been thinking about getting a new GoPro since my 3plus but have actually waited because their pricing structure seemed like a scam to me. After purchasing the subscription and hero 10 I have been loving it. Thanks for the video. Well done GoPro!
This is better customer service than chick-fil-a! There’s no way they just give you $200 off with perks that most companies would charge you $200 to add!
Thank you for your comment. If you have the subscription to GoPro and your Hero 4 is linked to your account I would still contact them. I know of one of my subscribers was able to return a Hero 5 and got a Hero 9 in return. I hope that helps you.
besides the cloud feature and the camera replacement, in 2024 after February 6th when they launched the Premium and Premium+ subscriptions for 49.99 euro, and respectively 109,99 per year, they forgot to give the camera discount after upgrading from Premium to Premium+ subscription, considering the upgrade as a new subscription, for which you have to wait one year upon renewal of that to get your 100 euro camera discount. But wait, now that the subscription costs more than the discount, what is the point of the subscription, especially the Premium+ subscription? That is one way to scare off your customers GoPro. You're doing a great job in not selling your GPS less gopro 12 camera for full price!
6:05 yes, i did this the other day. My brother came for a ski vacation. I will edit a longer video, but after day 1, I was laying in bed exhausted, put the GoPro content on the app and had a killer ski video edit to share win no effort. I am seriously impressed with how the app auto edits. I think the subscription accomplishes two important things. 1. It gets you to buy into their ecosystem (why try other manufacturers, when I have so much invested and benefits from GoPro?). 2. The app helps you create solid GoPro edits with little effort. This is a huge value. It will be hard to compete on hardware alone, but the software is another thing. More importantly, what the software accomplishes is putting the footage together in a useable end product. That's the ultimate goal. There are endless GoPro users out there that shot vacations and never did anything with the footage because it was too much of a hassle. This solves that and should not be underestimated as a product.
I was literally wondering about the GoPro Subscription THIS WEEK and you just CLOSED THE SALE! You do a great job Danny! Wishing you continued success! Douglas Jacksonville, Florida
I agree, the subscription plan is a good value. It’s just that a lot of people are confused about pricing and that’s why they think the subscription plan is a scram. I’d get it even if it didn’t lower the price of the camera. Great video, and thanks for sharing.
So bad experience in using the replacement… Started in February this year, gopro couldn’t reach me by phone even though I provided 5 (sic!) phone numbers and finaly I opened a new case which helped. The price you need to pay is 99 EUR plus VAT, so 123 EUR for gopro 10.
Hey Danny, loved your video. It was fun watching it. A quick question - if I buy a gopro with gopro subscription and later cancel the service, will I be charged for the difference?
This is what I am wondering too. This is the reason I have been put off as I’ve read others say that if you cancel subscription in first year they charge you the savings you got when purchased, although their website seems to imply differently. Can someone who has actually done this confirm if this is the case or not please?
The replacement does NOT WORK at all countries. So ease in with that info. But mostly is ok. I have my subscription for some years now and it is ok. I got the new 11 with a huge discount after buying a second 10 under the same subscription. So yeah... worth it. A LOT!
Well this is why I Have the GoPro Subscription, I was using my Max camera to create some cool RC car content well I hit my camera with a 1/6 RC truck and scratched both lenses, I contacted GoPro and asked if I could send it in for service, and explained what I did, the Nice young man explained to me that because I'm a GoPro subscriber they could offer me a replacement for just $100 as if they serviced it the cost would be more then the camera, I jumped on that offer as they paid for me to ship it to them and ship me a new one, a new camera is $399 and I get one for $100 thank you GoPro.
I am a new GoPro 11 user. Had a 4 from 2014. I always used a pc and Nero video for editing. Now I am not sure if a can still do that with all the codecs and special lens format and on a card GoPro. GoPro Quik is bugging with new files and you need to use a second software GoPro player and need to buy a 2$ codec decoder for windows. If you are an experienced user please comment ! I think you need to pay to use 100% of the GoPro…
Warning: you won't get a refund after you pay for the subscription! And if you don't like the service, make sure you cancel it before the renewal date. They won't alert you about the renewal. You can't get a refund after the renewal is processed. Their customer service is bad!!!
Gopro replacement sounds like a scam! Have you given them your card info? I'm joking! if you want to replace your gopro, their financial dep will CALL you and ASK for your number/dates/cvv. I s&*t you not!
guys, a situation with my subscription - help please I had taken a timelapse (long one i guess) on the hero 11 black and it simply would not upload on my home wifi. (several attempts made - auto and manual) So i offloaded the SD card into my computer and uploaded it manually into the cloud. It uploaded, but all as individual photos... I now have 1000s of individual photos! All of the other timelapses that got auto uploaded, shows up as one file and even plays back as a timelapse video. This is really frustrating. Is there anyway to make it into one file within the cloud or is there a particular way I should upload so that this does not happen? (I know I could just export it, make a video of it and upload it, but that would mean either deleting the original photos or storing the original photos on the HD)
When was the last time you used the subscription? My camera needed replacement wanted to charge me 100.00. on my channel I will not advertise for a dying company who is ripping people off
I say SCAM. There's no way that I found to get into contact with them. You just bounce around from forum to forum. Therefore no way to cancel your subscription or replace anything. There is no unsubscribe tab but you will still get an email about charging you. The Gopro hero 9 is laggy and unreliable and there are many videos about it. The camera cannot transfer videos on blue tooth. Its all laggy.
It's a cool app but when I went to cancel it, I had already deleted the email I used so I talked to customer service who was some guy in Indonesia you had chickens audibly louder than him during the call. I excused it and laughed with him about. He assured me everything was canceled and then I got charged $50 a couple months later and they have no customer service. I now have to cancel the credit card that I used. Scumbag scam
Auto renewal and no refund after canceling as soon as I saw the new charges. Scam big time. Horrible customer service! Also, the vid editor blows! But good vid bud :)
I cant even conect my gopro 8 with my quck there a conection problem lrapobky bugs I will have to send my gopro back as I'm not IT and can't solve this
Lets not kid ourselves, the cloud is the slowest cloud service I have ever used. Google and onedrive uplpading 80gb takes an hour or two. Gopro cloud can take around 12gb in 8h. 🤣
I just checked my gopro 9 I have not not buy the sub plan yat if I buy the sub plan will they still replace it im so upset but I was going to get yesterday
its fucking ridiculous! i didnt know i was signed up for a subscription plan and then a year later i see £49.99 leave my account and they cant refund it even though i contacted them right away.
I do not recommend. I contacted the support to replace the gopro hero 5 black and not only that the 69EUR fee was charged, it was a replacement for the same model, i.e. gopro hero 5 black.
GoPro cloud storage is no good bandwidth wise. Takes forever to buffer before it starts playing, auto-reverts to the lowest quality when you open the video, and the max quality that you can set manually is 1080. Which would likely stutter to buffer anyways.
Not impressed at all. Read too posts about actually all models locking up. Not going to do one bit of good to get another one when you have more than likely lost some hours of footage.
As a gopro beginner its fine. I got the Hero 9 christmas deal for 349€ in 2019 I think - with a 64GB Card, a second battery AND one year FREE subscription. I bought some accessories for half price (media kit, etc.) and did "not" renew the subscription. My hero 9 is still fine :-)
i have a hero 5 and subscription can i just send it in to replace it even though it works fine? the only issue i can find is the wifi connection never works well enough to transfer anything!
You will need to update us on whether or not you receive your GoPro replacement. In August my media mod broke for my nine. Although not a new camera they did say they would replace it. I sent them the broken one and first I received just the wind muff. Then I received a mod for the the 8, then another mod for the 8. I finally asked, in October for just a refund and I would repurchase the 9 mod. It is March and I still do not have the refund……..
I just upgraded from the Hero 4 (yes, I was a little behind) to the Hero 10. I got the subscription & it has paid for itself many times over in the discount for accessories & a 2nd Hero 10.
I've had the subscription service for a few months now and feel like it is marginally worth having. The main reason to have it would be if you regularly purchase GoPro stuff because the price savings are legit and they are significant. The Quik app to me is completely useless. There is no functionality that I find useful at all. I have to have the app open on my phone and paired to my camera. That's a deal breaker because my phone is constantly ringing, receiving texts, and running other apps because of work. If the Quik app could do what it does directly from WiFi on the camera directly then THAT would be a game changer and would be useful. Video editing using Quik is a big no for me. I use professional software for editing my work related videos. Now the cloud storage would be useful if the camera could connect to Wifi directly and upload to Quik without needing my phone. As it is though, NOT useful. Have yet to use it even though I am paying for it. The "damage your GoPro and we will replace it for free, no questions asked" seems like it might be useful but I have experience with this service - kind of. First of all they do ask questions, all kinds of questions. And they want photos of the camera and photos of the serial number which I get. Then they will email you a UPS label to print so you can package your camera and send it back. They will not ship the replacement until your broken camera has been received. I was told it would be a pretty fast turn around but they were kind of vague about what pretty fast meant. I started the replacement on one of my GoPro cameras, a Hero 8, at the end of May. It is now about a month since that process was begun and have yet to receive the replacement which will be a Hero 9 upgrade since they are phasing out the older cameras. I called and asked about it last week and they said it would be shipping out Monday which was a little over a week ago and coming from California. No tracking information was available. No way that I can find on the website to track or get updates without calling. No email or text updates on the progress of the replacement process. I have every reason to believe I will eventually get the replacement camera however it is unacceptably long to wait for a replacement camera. I am fortunate in that the Hero 8 that failed was just one of the 4 GoPros I have, 2 Hero 11s, One Sessions and the dead 8 soon to be 9 so in my case that I have been without the use of my failed camera hasn't affected my work but for those of you that do have just one camera, be aware this will NOT be a quick replacement and they do not have expedited service available because I did ask. Not pleased with the subscription service at all but I did like the discounted prices on the Media Mod and Volta I recently purchased from GoPro. Way cheaper than the ones I purchased on Amazon. If you buy GoPro stuff frequently then the discounted prices definitely are worth it. The other stuff, not so much. Maybe also the replacement camera stuff - maybe.
So many youtube profiles created the day before this video was posted, and so many with no videos and only comments on this Chanel.. how odd is that? Hum.
One thing you didn't mention that did you have to keep the gopro subscription from 2006 to 2017 which is almost 11 years total of $50x11=$550.00 and they give you gopro 8!! Which is $279.00 now on their website..how that actually works!!
Program jest tak do bani e głowa mała, działa tak wolno e odechciewa się cokolwiek zrobić, mobilna app działa lepiej gdyby nie zacinała się na filmach, ogólnie masakra zaczynam żałować że się dałem namówić, pieniądze wyrzucone w błoto.
I bought the Hero 10 black in November of 2021, with the subscription. Is totally worth it. Recently, I was in a rush, moving gopro from cage to the Hohem, didn't find the battery door, went out filming in the rain anyway. Back screen later went black and did not come back. I had forgotten about the replacement option, and a new hero 10 for $99 was great news. Even more so when she offered to drop the fee to zero. I've sent the dead camera back, and looking forward to my second chance to treat the new camera with more care. I also just bought a used Nikon D3, for photography only. The Gopro gives amazing images, but only if you give it plenty of light. The D3 is a joy to hold, very heavy, but so user friendly, and will let me use the low light of early, late, and overcast days where the gopro would struggle to give good image quality. Just my two cents, if you use the gopro for video, invest in a gimbal, makes a huge difference once you know how to use it.
Great review Danny as always. Question if I purchased the subscription with the 9 and want to purchase a 10. Am I allowed to buy another subscription in order to get the $200 savings on the 10? I'd like to purchase the 10 based on your reviews. Thanks
I think you will still get the discount with the subscription you have on the 9, I just checked and their site is still offering same discount if I want to buy another camera.
Dude, Ur video got me a free Gopro Hero 9. I watched ur video while looking into using my GoPro cloud subscription to backup my phone photos. I have subscribed to the 5 bucks a month since 2018. I contacted them like you did about my Hero5 which I still use. I asked about the Hero8 and they came back and said they were out. They offered me a Hero9 and as its different batteries and scuba suit they did it for FREE. Sent in my Hero5 with their pre paid tracking and Hero9 will be here in a week!! Thx !! Had no idea this was a thing....I am in Canada by the way.
I had a subscription with gopro, I had a gopro karma drone with the hero 6 and it literally started flying on its own into the abyss, I never ended up finding it, but I sent gopro the flight log to verify what happened and they sent me a brand new karma drone and hero 6 for free!
I just placed my order for my first GoPro and they updated the plan. Now you don't get any money off the price, but the plan is 50% with an order. It took me a long time to try and figure that out because now the price is close to the Action 3. I can't see myself upgrading soon, but I am happy to have the cloud backup for what should be a huge amount of data about to hit my hard drive. I'm also hopeful the auto upload works even while on vacation with flimsy internet connections.
@@lyspaere I haven't tested how it works on "free" wifi yet but at home it works well. One issue is the Quik software doesn't work very well on my older phone. I'm still trying to figure out what software I want to use. But I do enjoy having everything up in the cloud where I don't have to think about it or worry about space.
The subscription is amazing. Replacement cameras and unlimited UNSPLIT uploads auto-synced to their cloud.i literally have 3hr Oceanside gopro max vids perfectly preserved in their clor without being slit into 8 min slices
I have been looking at the 10 bundle for 449.. There is no desktop editing software even if it's minimal? Do they sell such a thing separately? Any input is appreciated. I have older gear and the last time I attempted uploading something it was problematic. I want to upgrade but, to something I can build onto. Mainly for recording my jobs.
I disagree that it’s great value - you were EXTREMELY lucky with their customer service - long story short - I bought a Hero 9 deal that included a 64gb card that I never received. I honestly have been on text and phone chat probably 40 times and still don’t have the card. Their customer service and even their alleged ‘managers’ are based in the Philippines (I’ve twice heard chickens clucking in the background on calls) and are useless and constricted by their overlords in Singapore. I cut the Sub off after the first year - and that’s what they DON’T want you to do. When they asked why I (again) explained what I had been through. Even with all the records they have on my troubles, they couldn’t make it right. It’s the worst customer service I’ve had in years. Also one other point to note - check out the P&H for their store from Singapore - $29AUD - it negates any saving you have made by the subscription quick smart.
I get free shipping for purchases over $80 Australian dollars so I always order over $80 plus never had anything go missing like memory card which is a bit unfortunate and unlucky for you and shouldn’t happen! Hope it gets resolved soon!
@@GrabLifeByTheGourlays thank you but it won’t. It’s a rip off unless you treat your gopro(s) like there lunch napkins at Subway it’s not worth it. There’s always a catch….
@@youwebz I guess agree to disagree as I’ve save more on accessories and the new GP10 (hundreds) than the subscription costs! Sorry for your bad experience!! Plus the free postage takes about a week!
Wow ya. That doesn’t sound like a good experience. I really screen recorded my convo with them thinking it wasn’t going to work. So I was shocked… but we will see if the 8 comes in and the quality of it
Thanks for the great video. Trying to start my own channel. Got a little going but I’ve been struggling with loosing content in quick by lost or broken phone. Going to subscribe to go pro and just subscribed to your channel!
The subscription paid off for me! I drove over my first camera and GoPro send me a replacement. Then that one got temporarily lost in mail and they sent me a 2nd replacement camera! They tried to charge me the 50 bucks but the second I pushed back they waived it. Plus the subscription saved me an additional 20% off the Enduro batteries.
Ya. That’s the funny part to me… you save so much to get it… so it’s really costing nothing plus you get perks . But ya I think you just push back a little and they will wave it
![[Live] ศึกมหึมันส์มวยไทยสังเวียนเดือด เวทีมวยชั่วคราวสวนสยาม | จันทร์ 30 กันยายน 2567](http://i.ytimg.com/vi/pM1k6f7JXUc/mqdefault.jpg)
I love the cloud feature. When I get home, I just plug my hero 9 in to charge. It turns on, and automatically uploads all my footage to the cloud. When I am ready to edit it, I can pull it down to my PC or phone. It's great.
Yup, this right here makes it completely worth it!
True and its not compressed
Does the videos take up your phone's storage? Like you keep them to upload to cloud and can you delete them after uploading to cloud?
@@NgJackal1990 they do have low res i am not sure on cache storage
It says my phone is low in storage ? :/ but I don’t want the photos to my phone jut to the iCloud
GoPro Subscription ($50 annual) may have its worth for a small percentage people. It doesn't provide any essential value at all for majority, i bought in this mainly for this "no question asked camera replacement promise", when i really need this replacement option recently for my gopro10, the fee it charged is US$99+$48 tax! Its new Gopro 11 retail with subscription plus all accessory online sale at $349 total. I had to do quite a bit of work, talking to its rep and providing damaged camera photos, finding a package box and shipping back the camera etc. The way GoPro handled this seemed to be quite deceptive. I am just sharing my own real experience, I think some people might get compensated to speak for GoPro...
The replacement plan is awesome. Unfortunately, it only applies to some countries. If GoPro can changes its policy and extend this to more countries, I'm sure it's gonna be a win-win for both parties.
Not really, so the plan isnt valid in my country but I got the subscription for a USA address and called gopro up. They were confused at first but then quickly agreed to ship it to my country for free + pay for the shipping of my broken camera. Even the replacement camera was free!
you have to pay $99 dollars to have your camera replaced in the first year when it should be free replacement under the warranty. think about that. thier website tells you its a 99 dollar fee.
@@HappyHands. No, it is $99+$49 tax=$148 here in California, it is not a scam for a small number of people. But for large public, it is very deceptive...
I got the Black Friday deal…$25 subscription.
Sent in a GoPro 8 and paid nothing. They sent me a 9..
Just bought the hero 8 because of this savings with the subscription
Really interesting, I also thought “what’s the catch” 😂
Ya, I’m glad I made this video because I wouldn’t have loooked into it that much. And hey new gopro :)
I have a hero 5 blk and some times screen won’t react accurately when I select an option, kind of glitchy effect. Does subscription cover a replacement for that?
Dude too many unnecessary from beginning! go to the point and let we decide like/sub your video or not!
video ended... *digging in my closet to find an old GoPro*
Does the quick app allow you to combine the various gopro clips on 1 sd to 1 video?
No quesrion asked. And then they asked.
12 days ago I was ice climbing and destroyed my gopro hero 10 (it fell off the cliff for 300 meters). with 99 dollars i got back a new go pro. not bad if you ask me.
Sorry to hear about your hero 10 but glad you were able to get it replaced. It is so worth having the subscription for that alone. Thx for the comment. Danny
HI,Is it safe to buy GoPro hero 11 from the GoPro website? I see there are multiple scams ordering from the website.
Yes it is extremely safe to buy off the GoPro website. Thx for asking.
Under the subscription, you have to pay $99 dollars to have a camera replaced that SHOULD be covered for free replacement under the warranty. THINK ABOUT THAT FOR A MOMENT.
lol
Scam. They sent me a defective replacement camera, After a few months camera started malfunctioning and is now dead. They have been giving me the run around and making it really difficult to contact a gopro rep. After finally giving me the ok they want to charge an "exchange fee". Cheaper and less hassle to buy another another brand or get a used gopro off ebay.
Wait til you try and cancel……
If I bought a gopro from amazon can I still have the gopro subscription?
Great question and yes you can
I have been thinking about getting a new GoPro since my 3plus but have actually waited because their pricing structure seemed like a scam to me. After purchasing the subscription and hero 10 I have been loving it. Thanks for the video. Well done GoPro!
I ordered a go pro 10 online but I feel like I bought the subscription twice. My first time buying one.
@@mrbautista773 if you got the deal where it was $350 that means you did get a subscription included.
This is better customer service than chick-fil-a! There’s no way they just give you $200 off with perks that most companies would charge you $200 to add!
I have a Hero session4....that Just started having issues...I doubt they'd replace it. I just bought a Hero 8 black new.
Thank you for your comment. If you have the subscription to GoPro and your Hero 4 is linked to your account I would still contact them. I know of one of my subscribers was able to return a Hero 5 and got a Hero 9 in return. I hope that helps you.
@@DannyBlack if I have a go pro 5, do you think I’d get a newer one, or could they give back a 5?
besides the cloud feature and the camera replacement, in 2024 after February 6th when they launched the Premium and Premium+ subscriptions for 49.99 euro, and respectively 109,99 per year, they forgot to give the camera discount after upgrading from Premium to Premium+ subscription, considering the upgrade as a new subscription, for which you have to wait one year upon renewal of that to get your 100 euro camera discount. But wait, now that the subscription costs more than the discount, what is the point of the subscription, especially the Premium+ subscription? That is one way to scare off your customers GoPro. You're doing a great job in not selling your GPS less gopro 12 camera for full price!
6:05 yes, i did this the other day. My brother came for a ski vacation. I will edit a longer video, but after day 1, I was laying in bed exhausted, put the GoPro content on the app and had a killer ski video edit to share win no effort. I am seriously impressed with how the app auto edits.
I think the subscription accomplishes two important things. 1. It gets you to buy into their ecosystem (why try other manufacturers, when I have so much invested and benefits from GoPro?). 2. The app helps you create solid GoPro edits with little effort. This is a huge value. It will be hard to compete on hardware alone, but the software is another thing. More importantly, what the software accomplishes is putting the footage together in a useable end product. That's the ultimate goal. There are endless GoPro users out there that shot vacations and never did anything with the footage because it was too much of a hassle. This solves that and should not be underestimated as a product.
I was literally wondering about the GoPro Subscription THIS WEEK and you just CLOSED THE SALE! You do a great job Danny! Wishing you continued success!
Douglas
Jacksonville, Florida
I agree, the subscription plan is a good value. It’s just that a lot of people are confused about pricing and that’s why they think the subscription plan is a scram. I’d get it even if it didn’t lower the price of the camera. Great video, and thanks for sharing.
yep the camera is $500 the subscription is $50 total $550 - $200 discount leaves $350 to pay
So bad experience in using the replacement… Started in February this year, gopro couldn’t reach me by phone even though I provided 5 (sic!) phone numbers and finaly I opened a new case which helped.
The price you need to pay is 99 EUR plus VAT, so 123 EUR for gopro 10.
Getting the max today. you answered all my questions in 2 minutes
The reason the price goes up to £550 is because it includes the subscription price.
Hey Danny, loved your video. It was fun watching it. A quick question - if I buy a gopro with gopro subscription and later cancel the service, will I be charged for the difference?
This is what I am wondering too. This is the reason I have been put off as I’ve read others say that if you cancel subscription in first year they charge you the savings you got when purchased, although their website seems to imply differently. Can someone who has actually done this confirm if this is the case or not please?
There is a fee of $99 to replace the GoPro under the free replacement warranty??? I AM TOO STUPID MAYBE BUT THIS IS NOT OK.
The replacement does NOT WORK at all countries. So ease in with that info.
But mostly is ok.
I have my subscription for some years now and it is ok. I got the new 11 with a huge discount after buying a second 10 under the same subscription.
So yeah... worth it. A LOT!
Well this is why I Have the GoPro Subscription, I was using my Max camera to create some cool RC car content well I hit my camera with a 1/6 RC truck and scratched both lenses, I contacted GoPro and asked if I could send it in for service, and explained what I did, the Nice young man explained to me that because I'm a GoPro subscriber they could offer me a replacement for just $100 as if they serviced it the cost would be more then the camera, I jumped on that offer as they paid for me to ship it to them and ship me a new one, a new camera is $399 and I get one for $100 thank you GoPro.
I am a new GoPro 11 user. Had a 4 from 2014. I always used a pc and Nero video for editing. Now I am not sure
if a can still do that with all the codecs and special lens format and on a card GoPro. GoPro Quik is bugging with new files and you need to use a second software GoPro player and need to buy a 2$ codec decoder for windows.
If you are an experienced user please comment ! I think you need to pay to use 100% of the GoPro…
Warning: you won't get a refund after you pay for the subscription! And if you don't like the service, make sure you cancel it before the renewal date. They won't alert you about the renewal. You can't get a refund after the renewal is processed. Their customer service is bad!!!
Gopro replacement sounds like a scam! Have you given them your card info? I'm joking! if you want to replace your gopro, their financial dep will CALL you and ASK for your number/dates/cvv. I s&*t you not!
Combination of subscription and discount codes is scam. Each discount code will actually make the order significantly more expensive. :o
guys, a situation with my subscription - help please I had taken a timelapse (long one i guess) on the hero 11 black and it simply would not upload on my home wifi. (several attempts made - auto and manual) So i offloaded the SD card into my computer and uploaded it manually into the cloud. It uploaded, but all as individual photos... I now have 1000s of individual photos! All of the other timelapses that got auto uploaded, shows up as one file and even plays back as a timelapse video. This is really frustrating. Is there anyway to make it into one file within the cloud or is there a particular way I should upload so that this does not happen? (I know I could just export it, make a video of it and upload it, but that would mean either deleting the original photos or storing the original photos on the HD)
now I regret selling my Hero5 and my Hero7 Black so that I could buy the Hero10 .. sigh.
When was the last time you used the subscription? My camera needed replacement wanted to charge me 100.00. on my channel I will not advertise for a dying company who is ripping people off
If I purchase the hero 11 with the subscription and receive the discount can I cancel the subscription immediately upon receiving it
I say SCAM. There's no way that I found to get into contact with them. You just bounce around from forum to forum. Therefore no way to cancel your subscription or replace anything. There is no unsubscribe tab but you will still get an email about charging you. The Gopro hero 9 is laggy and unreliable and there are many videos about it. The camera cannot transfer videos on blue tooth. Its all laggy.
It's a cool app but when I went to cancel it, I had already deleted the email I used so I talked to customer service who was some guy in Indonesia you had chickens audibly louder than him during the call. I excused it and laughed with him about. He assured me everything was canceled and then I got charged $50 a couple months later and they have no customer service. I now have to cancel the credit card that I used. Scumbag scam
GOPRO QUIK IS A SCAM!! IT IS IMPOSSIBLE TO CANCEL YOUR SUBSCRIPTION!!!
So if your GoPro is in the car plugged in charging and with personal hotspot on does it automatically upload after every video finishes?
Auto renewal and no refund after canceling as soon as I saw the new charges. Scam big time. Horrible customer service! Also, the vid editor blows! But good vid bud :)
Question on the cloud. What if you decide to cancel your subscription what happens to all your photos and videos in the cloud? To you lose everything?
Why is the accessory bundle same price as the bundle without when rating the subscription
I cant even conect my gopro 8 with my quck there a conection problem lrapobky bugs I will have to send my gopro back as I'm not IT and can't solve this
Lets not kid ourselves, the cloud is the slowest cloud service I have ever used. Google and onedrive uplpading 80gb takes an hour or two. Gopro cloud can take around 12gb in 8h. 🤣
I just checked my gopro 9 I have not not buy the sub plan yat if I buy the sub plan will they still replace it im so upset but I was going to get yesterday
Is it possible if I cancel subscription after one year and use GoPro camer without any trouble ?? Because GoPro website says it can cancel any time
its fucking ridiculous! i didnt know i was signed up for a subscription plan and then a year later i see £49.99 leave my account and they cant refund it even though i contacted them right away.
I do not recommend. I contacted the support to replace the gopro hero 5 black and not only that the 69EUR fee was charged, it was a replacement for the same model, i.e. gopro hero 5 black.
Indians are buying a lot of hero camera , but it's horrible as the subscription is not available here😢Many will not opt to buy, Pl see into it
GoPro cloud storage is no good bandwidth wise. Takes forever to buffer before it starts playing, auto-reverts to the lowest quality when you open the video, and the max quality that you can set manually is 1080. Which would likely stutter to buffer anyways.
Not impressed at all.
Read too posts about actually all models locking up.
Not going to do one bit of good to get another one when you have more than likely lost some hours of footage.
As a gopro beginner its fine. I got the Hero 9 christmas deal for 349€ in 2019 I think - with a 64GB Card, a second battery AND one year FREE subscription. I bought some accessories for half price (media kit, etc.) and did "not" renew the subscription. My hero 9 is still fine :-)
If I purchased a refurbished GoPro and get the subscription and something happens can I return to go pro under the replacement
If the touch glass is cracked in hero 10 but the camera works will they replace me with a new one?....🤔
Mate, that $549 is Go pro full price ($499.99) plus 1 year go pro subscription.
i have a hero 5 and subscription can i just send it in to replace it even though it works fine? the only issue i can find is the wifi connection never works well enough to transfer anything!
If you want the whole video in a nutshell skip to 7:43 Timestamp . You are welcome !😂
I have got double the cost of subscription back with my first three accessories purchases.
You will need to update us on whether or not you receive your GoPro replacement. In August my media mod broke for my nine. Although not a new camera they did say they would replace it. I sent them the broken one and first I received just the wind muff. Then I received a mod for the the 8, then another mod for the 8. I finally asked, in October for just a refund and I would repurchase the 9 mod. It is March and I still do not have the refund……..
Oh ya that sucks I really hope that doesn’t happen to me but I’ll keep you guys update for sure!
This guy gives me white kevin heart vibes 😂
I just upgraded from the Hero 4 (yes, I was a little behind) to the Hero 10. I got the subscription & it has paid for itself many times over in the discount for accessories & a 2nd Hero 10.
thanks, just got gopro 10, will get subscription then
I've had the subscription service for a few months now and feel like it is marginally worth having. The main reason to have it would be if you regularly purchase GoPro stuff because the price savings are legit and they are significant. The Quik app to me is completely useless. There is no functionality that I find useful at all. I have to have the app open on my phone and paired to my camera. That's a deal breaker because my phone is constantly ringing, receiving texts, and running other apps because of work. If the Quik app could do what it does directly from WiFi on the camera directly then THAT would be a game changer and would be useful. Video editing using Quik is a big no for me. I use professional software for editing my work related videos. Now the cloud storage would be useful if the camera could connect to Wifi directly and upload to Quik without needing my phone. As it is though, NOT useful. Have yet to use it even though I am paying for it.
The "damage your GoPro and we will replace it for free, no questions asked" seems like it might be useful but I have experience with this service - kind of. First of all they do ask questions, all kinds of questions. And they want photos of the camera and photos of the serial number which I get. Then they will email you a UPS label to print so you can package your camera and send it back. They will not ship the replacement until your broken camera has been received. I was told it would be a pretty fast turn around but they were kind of vague about what pretty fast meant. I started the replacement on one of my GoPro cameras, a Hero 8, at the end of May. It is now about a month since that process was begun and have yet to receive the replacement which will be a Hero 9 upgrade since they are phasing out the older cameras. I called and asked about it last week and they said it would be shipping out Monday which was a little over a week ago and coming from California. No tracking information was available. No way that I can find on the website to track or get updates without calling. No email or text updates on the progress of the replacement process. I have every reason to believe I will eventually get the replacement camera however it is unacceptably long to wait for a replacement camera. I am fortunate in that the Hero 8 that failed was just one of the 4 GoPros I have, 2 Hero 11s, One Sessions and the dead 8 soon to be 9 so in my case that I have been without the use of my failed camera hasn't affected my work but for those of you that do have just one camera, be aware this will NOT be a quick replacement and they do not have expedited service available because I did ask. Not pleased with the subscription service at all but I did like the discounted prices on the Media Mod and Volta I recently purchased from GoPro. Way cheaper than the ones I purchased on Amazon. If you buy GoPro stuff frequently then the discounted prices definitely are worth it. The other stuff, not so much. Maybe also the replacement camera stuff - maybe.
So many youtube profiles created the day before this video was posted, and so many with no videos and only comments on this Chanel.. how odd is that? Hum.
Is the subscription fee in USD or AUD ? thanks
Thx for the question that was in USD price. I have just checked and the AUD price is $69.99 a year hope that has helped thx DB
@@DannyBlack thank you
10 min commercials and then the video starts to have more commercials
It's a scam the way they operate. They make it a hassle to cancel and are scummy and do not refund even if it was on the same day when it was charged.
I WAS THE 1.5K LIKE xD great content homie thank u
One thing you didn't mention that did you have to keep the gopro subscription from 2006 to 2017 which is almost 11 years total of $50x11=$550.00 and they give you gopro 8!! Which is $279.00 now on their website..how that actually works!!
Program jest tak do bani e głowa mała, działa tak wolno e odechciewa się cokolwiek zrobić, mobilna app działa lepiej gdyby nie zacinała się na filmach, ogólnie masakra zaczynam żałować że się dałem namówić, pieniądze wyrzucone w błoto.
If you already have the subscription do you get the $150 off the $399 when you buy the bundle with the subscription, or can you not get both?
I bought the Hero 10 black in November of 2021, with the subscription. Is totally worth it. Recently, I was in a rush, moving gopro from cage to the Hohem, didn't find the battery door, went out filming in the rain anyway. Back screen later went black and did not come back.
I had forgotten about the replacement option, and a new hero 10 for $99 was great news. Even more so when she offered to drop the fee to zero. I've sent the dead camera back, and looking forward to my second chance to treat the new camera with more care.
I also just bought a used Nikon D3, for photography only. The Gopro gives amazing images, but only if you give it plenty of light. The D3 is a joy to hold, very heavy, but so user friendly, and will let me use the low light of early, late, and overcast days where the gopro would struggle to give good image quality.
Just my two cents, if you use the gopro for video, invest in a gimbal, makes a huge difference once you know how to use it.
was it under warranty??? it should of been replaced for free.
Can you use gopro cloud for yor smartphone pictures?
Currently they will send you Hero 9, as they are out of stock of older ones
are you really saving money? If say you use a gopro for five years and need it replaced, how much have you paid per year?
I am lost. New to go pro.just got a 10....totally lost
It is a scam. Especially with GH9 sound issue.
Great review Danny as always. Question if I purchased the subscription with the 9 and want to purchase a 10. Am I allowed to buy another subscription in order to get the $200 savings on the 10? I'd like to purchase the 10 based on your reviews. Thanks
I think you will still get the discount with the subscription you have on the 9, I just checked and their site is still offering same discount if I want to buy another camera.
Dude, Ur video got me a free Gopro Hero 9. I watched ur video while looking into using my GoPro cloud subscription to backup my phone photos. I have subscribed to the 5 bucks a month since 2018. I contacted them like you did about my Hero5 which I still use. I asked about the Hero8 and they came back and said they were out. They offered me a Hero9 and as its different batteries and scuba suit they did it for FREE. Sent in my Hero5 with their pre paid tracking and Hero9 will be here in a week!! Thx !! Had no idea this was a thing....I am in Canada by the way.
Is the code for the non GoPro accessory links only?
Gopro customer service is TERRIBLE!
Newbie here. This was very helpful!! Thx!
I had a subscription with gopro, I had a gopro karma drone with the hero 6 and it literally started flying on its own into the abyss, I never ended up finding it, but I sent gopro the flight log to verify what happened and they sent me a brand new karma drone and hero 6 for free!
Good
I just placed my order for my first GoPro and they updated the plan. Now you don't get any money off the price, but the plan is 50% with an order. It took me a long time to try and figure that out because now the price is close to the Action 3. I can't see myself upgrading soon, but I am happy to have the cloud backup for what should be a huge amount of data about to hit my hard drive. I'm also hopeful the auto upload works even while on vacation with flimsy internet connections.
Do you have an update??
@@lyspaere I haven't tested how it works on "free" wifi yet but at home it works well. One issue is the Quik software doesn't work very well on my older phone. I'm still trying to figure out what software I want to use. But I do enjoy having everything up in the cloud where I don't have to think about it or worry about space.
The subscription is amazing. Replacement cameras and unlimited UNSPLIT uploads auto-synced to their cloud.i literally have 3hr Oceanside gopro max vids perfectly preserved in their clor without being slit into 8 min slices
Read the small letters folks. Cancel it at any time and oh pay back the discount you got.
One minute of intro.... Come on, it is 2022, stop this!
I have been looking at the 10 bundle for 449..
There is no desktop editing software even if it's minimal? Do they sell such a thing separately?
Any input is appreciated. I have older gear and the last time I attempted uploading something it was problematic. I want to upgrade but, to something I can build onto. Mainly for recording my jobs.
Did you ever found a program to use just getting into vlogging and video editing about to make the move and get the hero 11
@@bluedawg27cp61 I have done nothing since that post.
I disagree that it’s great value - you were EXTREMELY lucky with their customer service - long story short - I bought a Hero 9 deal that included a 64gb card that I never received. I honestly have been on text and phone chat probably 40 times and still don’t have the card. Their customer service and even their alleged ‘managers’ are based in the Philippines (I’ve twice heard chickens clucking in the background on calls) and are useless and constricted by their overlords in Singapore.
I cut the Sub off after the first year - and that’s what they DON’T want you to do. When they asked why I (again) explained what I had been through. Even with all the records they have on my troubles, they couldn’t make it right. It’s the worst customer service I’ve had in years.
Also one other point to note - check out the P&H for their store from Singapore - $29AUD - it negates any saving you have made by the subscription quick smart.
I get free shipping for purchases over $80 Australian dollars so I always order over $80 plus never had anything go missing like memory card which is a bit unfortunate and unlucky for you and shouldn’t happen! Hope it gets resolved soon!
@@GrabLifeByTheGourlays thank you but it won’t. It’s a rip off unless you treat your gopro(s) like there lunch napkins at Subway it’s not worth it.
There’s always a catch….
@@youwebz I guess agree to disagree as I’ve save more on accessories and the new GP10 (hundreds) than the subscription costs! Sorry for your bad experience!! Plus the free postage takes about a week!
@@GrabLifeByTheGourlays what accessories have you purchased may I ask?
Wow ya. That doesn’t sound like a good experience. I really screen recorded my convo with them thinking it wasn’t going to work. So I was shocked… but we will see if the 8 comes in and the quality of it
Makes me think I should of gone this route then turn my GoPro 5 in lol
Haha I knew I kept it for a reason. Although I liked having it as a little trophy. Maybe I’ll find an old used one somewhere
Will they only replace a gopro that was bought from GOPRO directly? Or will they replace one you bought at Best Buy?
Good question it does not matter where you brought it from as long as you have GoPro subscription.
Better to have 1 customer for life then none
Thanks for the great video. Trying to start my own channel. Got a little going but I’ve been struggling with loosing content in quick by lost or broken phone. Going to subscribe to go pro and just subscribed to your channel!
Thank you for your comment good luck with your channel and thank you for subscribing. Danny
So wait I lost a hero 2018 a while back and your saying I can get it replaced since I have the subscription with my hero 10?
you need to send your camera back to them
so if you lost your camera,you can't get a replacement for your hero 2018
The subscription paid off for me! I drove over my first camera and GoPro send me a replacement. Then that one got temporarily lost in mail and they sent me a 2nd replacement camera! They tried to charge me the 50 bucks but the second I pushed back they waived it. Plus the subscription saved me an additional 20% off the Enduro batteries.
Ya. That’s the funny part to me… you save so much to get it… so it’s really costing nothing plus you get perks . But ya I think you just push back a little and they will wave it