Great video. Just a note. When you move a video located in your phone to the app. It will upload to the cloud, however a local copy is hidden in the app. After a while this storage inside the app will take multiple gbs, if not 100 gb of storage or more from your phone. So, once moved to the cloud, don't forget to remove it from the quik app. I wish you could just " move" to the cloud, instead of "copy" to the cloud.
I'm having this same issue! And I'm nervous to delete it from the app bc it seems there a few videos not appearing in the "Cloud" tab on my iphone.. but I see them on the desktop cloud version. If I'm going to use the Quik app to edit a video on my iPhone, I'm nervous the videos won't be there to download.. make sense? Any suggestions?
This is very true, once you move that content to the cloud, you can delete in from the Quick app to save storage, further more on Android, once deleted from the Quik app, that content goes into the trash bin as it's saved for 30 days! To delete it permanently, you need to search for trash on your phone and empty your trash for good! Hope that helps someone.
I have GoPro Cloud, and I do use it, but never completely understood it. So I really want to thank you for this tutorial, I now try to get the full use out of it, and Quik app. Great video Shawn.
The quik app is a game changer for me. The way it edits your videos and makes transitions automatically, and syncs the footage to the music you choose is incredible. People think I’m like some pro video editor, when in reality I just use the quik app. Haha.
@@johnd9357I’m a new user to GoPro , just got a GoPro 12 Black , When you say The way the Quik App edits your vids , are you a subscriber to get the full benefits of the app ?
Became a subscriber to GoPro after seeing this video. It's a great service I wish existed when I started with GoPro's as I've lost a lot of footage over the years. But it desperately needs folders to sort the footage better.
Very good video, as usual from your channel. I just want to mention something that I was affected by when I bought my new GoPro10, just a couple of weeks after the release in the member shop. I have had the subscription to GoPro Cloud a couple of years before. One of the reasons I made the purchase was that it included a one-year subscription to GoPro Cloud. But when I received the delivery, there was nothing about it. Since I come from Sweden, it was not easy to reach someone to contact. But when I finally did it and came up with a helpful guy, who announced that it's just for new subscribers. I pointed out that it does not say so anywhere in the shop. When he checked it out, he understood what I meant but needed to check with the boss who still announced that it did not apply to old subscribers. I do not know how to proceed with it and I feel powerless. It is the same info on the shop today. Now I have not read through the whole terms & conditions. But I feel a little cheated on a year of free subscription.
Hey Shaun! I was wondering if you could do a video on the quick app and how to save storage on your device? My GoPro Quik app is currently storing 47gb on my phone despite having the cloud package? Do you have any recommendations for that?
Shaun what a great video! I was struggling to offload footage from memory cards while on holiday. This tutorial gave me a firm understanding of how to use Quik on both iPhone and Macbook. It was very helpful and your demonstrations let me get back to having fun. Cheers!
About the best vid I've seen on GoPro media basics... Took the mystery out of the hook up between the camera, the app, the cloud, and non-GoPro sources. About the only other thing I would comment on is that the volume was quite low, and even with sound level at 100%, I was just barely able to hear the narrative. No sound issues on other TH-cam channels. Thanks.
Hi air um i really love gopros and my favorite one is ur gopro8 video and when u made the case video it helped me soo much and i just wanna say thanks and i love all ur vids!
Not sure if you are monitoring this video: Non-related question: I see you have an Insta360 X2 listed in your description. Does your IPAD you show in this video work well with the Insta360 cameras???? Wondering about the Activate part of Insta360 cameras?? Does your IPAD M1 which I think you show in the video work well with activation of the X2????? Your IPAD just has wifi, correct?? thanks for any info on this, also I do have a GoPro Max that just starting to use.
Thanks for the content Shaun! Your always extremely professional, yet are good at translating information without speaking over heads...which, with technology, is no small feat!
Great video!! Super informative to a new GoPro user here! Random question… once the photos and videos have been loaded onto the cloud and app is it safe to delete everything off the SD card?
Yes it is. Just remember that if you ever decide to cancel your GoPro cloud to download all your content first to your computer because it would be deleted
Hey thanks for the video. I have a unique situation - Please help !!!!‼I had taken a timelapse and it simply would not upload on my home wifi. (several attempts made - auto and manual) So i offloaded the SD card into my computer and uploaded it into the cloud. It uploaded, but all as individual photos... I now have 1000s of individual photos! All of the other timelapses that got auto uploaded, shows up as one file. This is really frustrating. Is there anyway to make it into one file within the cloud or is there a particular way I should upload so that this does not happen?
Great video, Shaun! I just started using Mural, and I think I might be doing something wrong. When I add a file to my Mural, I notice it downloads the file to "the app." This is going to quickly blow through my iPad storage. Is there a setting I can change? Or, if this is just the way it is, do you recommend deleting murals as I finish working through the footage? Thanks!
I'm new to GoPro, so thanks for covering the lumped together Media File. Yes, a filing system would be greatly apprecieated, other than the limited Filter/Sort System, with just 2 options of sort: by date captured or recently uploaded. I filmed an event on 3 devices and they are all lumped and mixed together! Very inconvenient and non-intuitive!
Great video. Had GoPro cameras since they came out. I was hesitant to buy the subscription cloud. After watching this video I did today. GoPro is having the one year subscription for $24.99 all included.
Thank you for this. But seems it takes forever to load to the cloud from the camera… I’ve had my camera connected for hours and it’s only downloaded 3 files.
Very good video. I have a lot of issues connecting to my GoPro Hero 10 (Wifi, sometimes works ok but often takes several attempts). Can I download directly from my SD card to my laptop and add the media to the Unlimited Cloud storage or will the media be considered non-GoPro media and go against my 25GB max in the cloud?
New owner here. Wondering if auto upload will work when connected to a fully charged Volta battery grip? Or do I need to disconnect the Volta, access the GoPro's USB-C port and plug it in to power? If the latter, would a computer USB3 port do? I think I have to disconnect the Volta and door to the Media mod, because it does not appear to be uploading at the moment.
Hi, thank You for the content. One question: The 360 degree videos from Gopro Fusion and MAX will be uploaded in full resolution (360 degree)? Can I upload from my iPhone and download in my iPad, for example?
Thank you for the video Shaun. Here is where I am lost. I am trying to figure out how do I delete something off the gopro without deleting it off the app’s media. One thing I noticed is that while both app and cloud sections offers the same features, it is worded differently and may or may not produce the same results. For example, when I try to share something from the cloud, it offers to create a share link. When I try to share something from the app, it sends the video raw as is. This tells me that I would prefer to keep things in the app media section when editing and sharing. The only downside is every time you share from the app’s media, it automatically stores it in your phone (if you know how to stop this, please let me know.) Also, do you know if the cloud auto updates the edits? I would hate to edit something in the app’s media section, only to have it not update in the cloud.
If I want to get a GoPro camera or a body camera or both for doing my delivery driver services like doordash instacart or Amazon Flex who can I call to walk me through how to upload the video storage to a cloud service? Also are there some cloud services that allow for uploading to the cloud in real time as the go pro camera or body camera is recording instead of just upload video content later on after a dilivery shift is over with ect ect?
Fair point. This is the reason it is not comparable to something like google photos/drive/dropbox/iCloud. Maybe they wanna see if people are first of all interested in paying for the subscription before they start maturing the platform.
@@adarsh_hatwar Upload is decent, download seems to be a very pain in the ass. ( I didn't even watch this YT-vid) I heard it before GoPro doesn't ofcourse! have it's software like the standard as Apple it has. I did get a survey when using the quik app last time i needed to make a screen grab, so maybe you can keep your fingers crossed if they at one point will improve it. I don't see see pro's alike use it now the way it is, they probably have just a big NAS or something alike.
I have 2 questions: 1. If im accessing the app from my phone and it wont let me see hevc files, if i subscribe and upload the video to the cloud will i then be able to watch it from my phone? 2. Can i share videos without downloading them to my phone? Just straigjt from the cloud?
How does one upload footage to the “Cloud” category instead of the “App” category? My Auto “Cloud” Upload from GoPro to Quik App is actually delivered to “App” and not “Cloud”.
so my go pro app is taking up over 150 gig of storage on my iphone, how do i delete it off the app but keep it in the cloud for optimal storage on my device?
Fantastic video as always...Can someone explain what the extra files (xx.LRF, xx.THM, ext.) on the GoPro and magic 3 are? Can they be used for anything or just discard them when transferring? I can not seem to find answer when I google it. Thanks
The LRV files are a lower resolution version of the matching media in GoPros own format. The THM files are just now thumbnails. The Quik app supposedly uses these when you import the footage or preview it but there isn’t really a reason to keep them once you backup in your computer.
Good evening. I was gifted a GoPro11 a while ago but I didn't research how to use it and now I'm having problems. I have some v30 microSDs and some plain ones. I don't understand at all how to use the Quik App, how to cloud the material. Videos from the non-v30 card don't load at all (I didn't know it only needs v30). My phone is Redmi Note 9 and it keeps saying it doesn't support high quality video. In general I have been disappointed because I started using an item without the slightest knowledge and now I find it all a mountain and I am afraid that everything I took in two trips will be lost. Any help on how to get started, any advice, all welcome and appreciated. Thank you, Nick.
I’m having trouble uploading to the GoPro cloud off my Hero10 The process starts when charging but the files don’t seam to be saved in the cloud My iPhone storage is full so I can’t upload any GoPro footage to the app. Does that effect cloud uploading to the cloud? Does it try to upload into the app first? Not sure what to do
Unfortunately, the videos must be imported to the Quik app first before they can be uploaded to the cloud, leading to phone storage being filled up over time. Files cannot be directly uploaded from the camera to the cloud.
Just for completeness, Uploading from browser and setting up auto upload is not supported in all regions across the world. In those regions, the only way to upload to the cloud is by importing it to your phone or tablet and adding it to mural. Example: In india, uploading from browser and auto upload is not available. Hence adding to mural is the ONLY way, which sucks!!
Thank you for your video, with interesting informations. However I have to add, that this whole GoPro subscription thing is a big disappointment to me. It's extremely unhandy to setup. The connections with the GoPro app are more like a game of chance and do not follow a comprehensible pattern. Uploading to the cloud works partially on my GoPro9 when I set up the wifi connection on the device itself (and not via the app). However, it only uploads some of the videos. On my GoPro10 it just doesn't work at all, as it claims there is no network in range. This is a big disappointment for me.
I have three devices linked to my GoPro camera (hero 9). The problem I am having is no matter what I upload to the cloud, it only shows up on a Samsung galaxy phone, even though I am working with an iPhone 13. The Samsung is showing the camera I am using is a hero 7, but I have updated. I can’t find where to change the type of camera I am currently using. I have tried to get support from GoPro, but they never get back to me.
@@adarsh_hatwar If you set continuous file naming (I think its called) then yes. however I have had instances when I have had the same file name for two different files coming from different cameras or the camera was reset for some reason and started naming files from scratch again
I can't get my videos to the cloud. Even ones I've uploaded to the app won't move over to the cloud. Just shows a cloud with a flashing up arrow for weeks now.
I’ve found that when I download content to my device, the time stamp is incorrect. Very irritating if you‘ve filmed on your GoPro and iPhone, you’ll see see all of you videos out of order on the photos app
I have tons of video in the GoPro cloud. When I get it on my Macbook Air, I can only get it compressed :( And if I try to download it off of gopro's website the date and time is set to today!! Only work around that I have found is using my iPad, exporting to Photos and then on my Macbook, export it as 4k.... pretty cumbersome !!! And does not work with slow-mo. I can not recommend using GoPro cloud if you care about your footage quality and metadata. If anyone knows an answer, please let me know. It is driving me crazy
It sure does Not auto upload to cloud. Set it up, connected hero 10 to WiFi via the app auto upload set up. When I plug it in, it never automatically uploads.
Connect ur gopro to the iPad mini using the USB C to lightning cable. Open the quik app and import media and add it to the mural. Or u can use an SD card reader, import files onto your iPad via the files app and then add it to mural to upload to the cloud. Hope this helps.
@@adarsh_hatwar but does it have to be images and videos or can you upload files like images of drives etc. images in the second context meaning like a .dmg or zip file etc
Hello GoPro. After upgrading to the new Premium+ subscription a few days before the renewal of my GoProPlus subscription, you have deleded my camera discount and it is stated that I have to wait for renewal after 1 year to get it. Why do you treat your existing uninterrupted customers as new subscribers without the discounts? Also the new subscriptions are not an upgrade but a downgrade from unlimited gopro and non-gopro storage to unlimited gopro storage and limited non-gopro storage (25gb for premium and 500gb for premium+ subscriptions). Also the new GoProPlayer with hypersmooth pro stabilization (the former ReelSteady) works only in very particular conditions and settings of the camera, which needs to already have hypersmooth, so from hero 6 black onwards. Also, the previous subscription had 3 camera discounts per year, now only one, for which you have to wait one more year after upgrading. Please fix these issues. thanks!
doesnt work for me. I have uploaded about 15 videos and I can only see them on my phone from some mysterious cloud which on the GoPro site has no files.
@@AirPhotographyIf I want to get a GoPro camera or a body camera or both for doing my delivery driver services like doordash instacart or Amazon Flex who can I call to walk me through how to upload the video storage to a cloud service? Also are there some cloud services that allow for uploading to the cloud in real time as the go pro camera or body camera is recording instead of just upload video content later on after a dilivery shift is over with ect ect?
my GoPro is not auto uploaded anymore. I reconfigured the auto upload section again and switched off my GoPro plugged it into my charger, and nothing happened. :( It is a GoPro Hero 10. I'm using a Samsung charger from my Samsung Galaxy S20.
Great video, clear and concise. I watch you channel for some time, but I'm subscribed recently. I have a Gopro 10 and that I use on my motorcycle trips and I am waiting for the DJI Mini 3 to see if suits my needs. You have many videos that interest me and for sure I will watch them again. Right now it would be wonderful if you can make a video on what apps you should have/or use if you have just bought your first drone (weather check, permission etc).
If you are using a GoPro at all, even slightly, I think this is a no-brainer. You can get some really good discounts on products and like you said you can upload pretty much anything to the cloud which is nice because Google keeps taking away their free data services more and more.
Not so fast. Searching for footage in this is a mess. Also the discount on products and mounts are only applicable in some regions of the world. So yea. It's not a fool proof solution.
@@elclaudiosanchez ah okay, I thought there may have been more to it. So otherwise the storage service is good? I'm taking a trip abroad. Don't want to bring a laptop. So, hoping to use this service.
@@thethrillofitall whenever you delete the videos from your gopro after uploading them to the cloud make sure your quick app is not connected to the gopro so that way you will be only deleting from the sd card
Great video. Just a note. When you move a video located in your phone to the app. It will upload to the cloud, however a local copy is hidden in the app. After a while this storage inside the app will take multiple gbs, if not 100 gb of storage or more from your phone. So, once moved to the cloud, don't forget to remove it from the quik app. I wish you could just " move" to the cloud, instead of "copy" to the cloud.
I'm having this same issue! And I'm nervous to delete it from the app bc it seems there a few videos not appearing in the "Cloud" tab on my iphone.. but I see them on the desktop cloud version. If I'm going to use the Quik app to edit a video on my iPhone, I'm nervous the videos won't be there to download.. make sense? Any suggestions?
This is very true, once you move that content to the cloud, you can delete in from the Quick app to save storage, further more on Android, once deleted from the Quik app, that content goes into the trash bin as it's saved for 30 days! To delete it permanently, you need to search for trash on your phone and empty your trash for good! Hope that helps someone.
I have GoPro Cloud, and I do use it, but never completely understood it. So I really want to thank you for this tutorial, I now try to get the full use out of it, and Quik app. Great video Shawn.
The quik app is a game changer for me. The way it edits your videos and makes transitions automatically, and syncs the footage to the music you choose is incredible. People think I’m like some pro video editor, when in reality I just use the quik app. Haha.
@@johnd9357I’m a new user to GoPro , just got a GoPro 12 Black , When you say The way the Quik App edits your vids , are you a subscriber to get the full benefits of the app ?
I just signed up for the cloud service, its so handy. Thank you for a great tutorial sir.
Became a subscriber to GoPro after seeing this video. It's a great service I wish existed when I started with GoPro's as I've lost a lot of footage over the years. But it desperately needs folders to sort the footage better.
Very good video, as usual from your channel. I just want to mention something that I was affected by when I bought my new GoPro10, just a couple of weeks after the release in the member shop. I have had the subscription to GoPro Cloud a couple of years before. One of the reasons I made the purchase was that it included a one-year subscription to GoPro Cloud. But when I received the delivery, there was nothing about it. Since I come from Sweden, it was not easy to reach someone to contact. But when I finally did it and came up with a helpful guy, who announced that it's just for new subscribers. I pointed out that it does not say so anywhere in the shop. When he checked it out, he understood what I meant but needed to check with the boss who still announced that it did not apply to old subscribers. I do not know how to proceed with it and I feel powerless. It is the same info on the shop today. Now I have not read through the whole terms & conditions. But I feel a little cheated on a year of free subscription.
Hey Shaun! I was wondering if you could do a video on the quick app and how to save storage on your device? My GoPro Quik app is currently storing 47gb on my phone despite having the cloud package? Do you have any recommendations for that?
GoPro cloud storage restrictions have certainly changed since you made this video. Thoughts?
Shaun what a great video! I was struggling to offload footage from memory cards while on holiday. This tutorial gave me a firm understanding of how to use Quik on both iPhone and Macbook. It was very helpful and your demonstrations let me get back to having fun. Cheers!
About the best vid I've seen on GoPro media basics... Took the mystery out of the hook up between the camera, the app, the cloud, and non-GoPro sources. About the only other thing I would comment on is that the volume was quite low, and even with sound level at 100%, I was just barely able to hear the narrative. No sound issues on other TH-cam channels. Thanks.
My auto upload won’t connect, been trying for a week now. Any suggestions
Hi air um i really love gopros and my favorite one is ur gopro8 video and when u made the case video it helped me soo much and i just wanna say thanks and i love all ur vids!
Not sure if you are monitoring this video:
Non-related question: I see you have an Insta360 X2 listed in your description.
Does your IPAD you show in this video work well with the Insta360 cameras????
Wondering about the Activate part of Insta360 cameras?? Does your IPAD M1 which
I think you show in the video work well with activation of the X2?????
Your IPAD just has wifi, correct??
thanks for any info on this, also I do have a GoPro Max that just starting to use.
Thanks for the content Shaun! Your always extremely professional, yet are good at translating information without speaking over heads...which, with technology, is no small feat!
Thank you very much I appreciate it
I edit on a iPhone so I’m glad I found your channel best tech TH-cam channel in my opinion
My GoPro storage is still full. Do I delete the videos on my GoPro or iCloud will do it after it's downloading?
Great video!! Super informative to a new GoPro user here! Random question… once the photos and videos have been loaded onto the cloud and app is it safe to delete everything off the SD card?
Yes it is. Just remember that if you ever decide to cancel your GoPro cloud to download all your content first to your computer because it would be deleted
Hey thanks for the video. I have a unique situation - Please help !!!!‼I had taken a timelapse and it simply would not upload on my home wifi. (several attempts made - auto and manual) So i offloaded the SD card into my computer and uploaded it into the cloud. It uploaded, but all as individual photos... I now have 1000s of individual photos! All of the other timelapses that got auto uploaded, shows up as one file. This is really frustrating. Is there anyway to make it into one file within the cloud or is there a particular way I should upload so that this does not happen?
Great video, Shaun! I just started using Mural, and I think I might be doing something wrong. When I add a file to my Mural, I notice it downloads the file to "the app." This is going to quickly blow through my iPad storage. Is there a setting I can change? Or, if this is just the way it is, do you recommend deleting murals as I finish working through the footage? Thanks!
I'm new to GoPro, so thanks for covering the lumped together Media File. Yes, a filing system would be greatly apprecieated, other than the limited Filter/Sort System, with just 2 options of sort: by date captured or recently uploaded. I filmed an event on 3 devices and they are all lumped and mixed together! Very inconvenient and non-intuitive!
Questions here:
Can I upload videos/files from gopro and phone at the same time to the gopro cloud ?
Can i insert in GoPro an sd card from a drone and it will upload the drone files too?
Can you stitch two different videos together when editing.
Great video. Had GoPro cameras since they came out. I was hesitant to buy the subscription cloud. After watching this video I did today. GoPro is having the one year subscription for $24.99 all included.
Thank you for this. But seems it takes forever to load to the cloud from the camera… I’ve had my camera connected for hours and it’s only downloaded 3 files.
good video wish you could have go pro quick on iMac desk top?
Very good video. I have a lot of issues connecting to my GoPro Hero 10 (Wifi, sometimes works ok but often takes several attempts). Can I download directly from my SD card to my laptop and add the media to the Unlimited Cloud storage or will the media be considered non-GoPro media and go against my 25GB max in the cloud?
New owner here. Wondering if auto upload will work when connected to a fully charged Volta battery grip? Or do I need to disconnect the Volta, access the GoPro's USB-C port and plug it in to power? If the latter, would a computer USB3 port do? I think I have to disconnect the Volta and door to the Media mod, because it does not appear to be uploading at the moment.
How to remove HiLight tag which I created via cloud? I see only option to add new tag, but how to remove old one?
Hi, thank You for the content. One question: The 360 degree videos from Gopro Fusion and MAX will be uploaded in full resolution (360 degree)? Can I upload from my iPhone and download in my iPad, for example?
To me it’s totally worth the cost. Not just from a cloud storage standpoint but also the Quick app is killer when it comes to creating YT shorts
Can you transfer photos/videos from gopro backup to an external hard drive ?
Sir do you recommend the iPad or Macbook air for video editing? Are there any shortcut limitations with the iPad pro's keyboard?
Myself, I just prefer the iPad. Keyboard shortcuts, work well when using a third-party keyboard.
This video is so helpful. Thank you so much for explaining how this works.
Thank you for the video Shaun. Here is where I am lost. I am trying to figure out how do I delete something off the gopro without deleting it off the app’s media. One thing I noticed is that while both app and cloud sections offers the same features, it is worded differently and may or may not produce the same results. For example, when I try to share something from the cloud, it offers to create a share link. When I try to share something from the app, it sends the video raw as is. This tells me that I would prefer to keep things in the app media section when editing and sharing. The only downside is every time you share from the app’s media, it automatically stores it in your phone (if you know how to stop this, please let me know.)
Also, do you know if the cloud auto updates the edits? I would hate to edit something in the app’s media section, only to have it not update in the cloud.
If I want to get a GoPro camera or a body camera or both for doing my delivery driver services like doordash instacart or Amazon Flex who can I call to walk me through how to upload the video storage to a cloud service? Also are there some cloud services that allow for uploading to the cloud in real time as the go pro camera or body camera is recording instead of just upload video content later on after a dilivery shift is over with ect ect?
Gopro Cloud is extremely slow and has absolutely no options for structuring data.
Fair point. This is the reason it is not comparable to something like google photos/drive/dropbox/iCloud. Maybe they wanna see if people are first of all interested in paying for the subscription before they start maturing the platform.
@@adarsh_hatwar Upload is decent, download seems to be a very pain in the ass. ( I didn't even watch this YT-vid) I heard it before GoPro doesn't ofcourse! have it's software like the standard as Apple it has. I did get a survey when using the quik app last time i needed to make a screen grab, so maybe you can keep your fingers crossed if they at one point will improve it. I don't see see pro's alike use it now the way it is, they probably have just a big NAS or something alike.
I have 2 questions:
1. If im accessing the app from my phone and it wont let me see hevc files, if i subscribe and upload the video to the cloud will i then be able to watch it from my phone?
2. Can i share videos without downloading them to my phone? Just straigjt from the cloud?
How does one upload footage to the “Cloud” category instead of the “App” category? My Auto “Cloud” Upload from GoPro to Quik App is actually delivered to “App” and not “Cloud”.
If you forget to cancel, they DO NOT refund you. Even if you call the day you see the charge to post your card.
so my go pro app is taking up over 150 gig of storage on my iphone, how do i delete it off the app but keep it in the cloud for optimal storage on my device?
Fantastic video as always...Can someone explain what the extra files (xx.LRF, xx.THM, ext.) on the GoPro and magic 3 are? Can they be used for anything or just discard them when transferring? I can not seem to find answer when I google it. Thanks
The LRV files are a lower resolution version of the matching media in GoPros own format. The THM files are just now thumbnails.
The Quik app supposedly uses these when you import the footage or preview it but there isn’t really a reason to keep them once you backup in your computer.
U can delete them. The LRV and THM files are proxies to preview content on the gopro. There are of literally no use for editing.
If i have a subscription, and the camera connected to WIFI while charging, could it auto upload without connectiong to the APP or the phone??
Can you download your videos on 4k to your mobile phone it tells me my phone doesnt support it?
Good evening. I was gifted a GoPro11 a while ago but I didn't research how to use it and now I'm having problems. I have some v30 microSDs and some plain ones. I don't understand at all how to use the Quik App, how to cloud the material. Videos from the non-v30 card don't load at all (I didn't know it only needs v30). My phone is Redmi Note 9 and it keeps saying it doesn't support high quality video.
In general I have been disappointed because I started using an item without the slightest knowledge and now I find it all a mountain and I am afraid that everything I took in two trips will be lost.
Any help on how to get started, any advice, all welcome and appreciated. Thank you, Nick.
One Question please. Is there any REMOTE for Hero 10? Will appreciate your recommendation.Thanks.
Great video thx
This has cleared so much up for me .
One question does the app/site automatically reject a video that has previously been uploaded ?
Waiting for this answer too
No, it does not. The app does not have the capability to detect duplicate videos.
I’m having trouble uploading to the GoPro cloud off my Hero10
The process starts when charging but the files don’t seam to be saved in the cloud
My iPhone storage is full so I can’t upload any GoPro footage to the app. Does that effect cloud uploading to the cloud?
Does it try to upload into the app first?
Not sure what to do
Unfortunately, the videos must be imported to the Quik app first before they can be uploaded to the cloud, leading to phone storage being filled up over time. Files cannot be directly uploaded from the camera to the cloud.
How do you change the units on the stickers from metric to imperial?
My GP does t show "loading files 1 of 8 on the screen. Am I doing something wrong? I set it up and think it's working but it's not
Just for completeness, Uploading from browser and setting up auto upload is not supported in all regions across the world. In those regions, the only way to upload to the cloud is by importing it to your phone or tablet and adding it to mural.
Example: In india, uploading from browser and auto upload is not available. Hence adding to mural is the ONLY way, which sucks!!
This seems to be the case in the US for me as well
Hi. Can you trim it in the cloud on. the app or only in the browser?
When i put it to charge it takes more then 8 hours to download to the cloud is there anything I can do to make it faster ?
Upload is dependent on your wifi connection. The only way to improve upload time is to get a faster upload wifi speed.
Thank you for your video, with interesting informations. However I have to add, that this whole GoPro subscription thing is a big disappointment to me.
It's extremely unhandy to setup. The connections with the GoPro app are more like a game of chance and do not follow a comprehensible pattern.
Uploading to the cloud works partially on my GoPro9 when I set up the wifi connection on the device itself (and not via the app). However, it only uploads some of the videos.
On my GoPro10 it just doesn't work at all, as it claims there is no network in range. This is a big disappointment for me.
Same
What a great solution. Awesome info as always. Thx for being so clear and direct..👍👍
Mikey
Hey. I'm #3. Forget Ross. I'm #1. 🙈🙈👊👊 lol. Sorry Russ.. lol
Mikey
Currently my iPhone 12 is not showing the footage that's uploaded to the Cloud. Help!
It worked! Thanks!
I have three devices linked to my GoPro camera (hero 9). The problem I am having is no matter what I upload to the cloud, it only shows up on a Samsung galaxy phone, even though I am working with an iPhone 13. The Samsung is showing the camera I am using is a hero 7, but I have updated. I can’t find where to change the type of camera I am currently using.
I have tried to get support from GoPro, but they never get back to me.
If I delete my memory card will footage be deleted from cloud?
Thank you. Very helpful . just starting and learning a lot
Thank you very much
Can you put the screen to sleep while it's uploading to the cloud?
I really wish they would include more types of file types. I can't upload RAW pics onto it :(
How does the auto upload handle files if they happen to have the same file name?
Every file has a unique ID. So no two files will have the same name.
@@adarsh_hatwar If you set continuous file naming (I think its called) then yes. however I have had instances when I have had the same file name for two different files coming from different cameras or the camera was reset for some reason and started naming files from scratch again
I can't get my videos to the cloud. Even ones I've uploaded to the app won't move over to the cloud. Just shows a cloud with a flashing up arrow for weeks now.
Thank you ,very informative video.
I’ve found that when I download content to my device, the time stamp is incorrect. Very irritating if you‘ve filmed on your GoPro and iPhone, you’ll see see all of you videos out of order on the photos app
Is this insurance available worldwide and do they ship replacement units internationally?
I have tons of video in the GoPro cloud. When I get it on my Macbook Air, I can only get it compressed :(
And if I try to download it off of gopro's website the date and time is set to today!!
Only work around that I have found is using my iPad, exporting to Photos and then on my Macbook, export it as 4k.... pretty cumbersome !!! And does not work with slow-mo.
I can not recommend using GoPro cloud if you care about your footage quality and metadata.
If anyone knows an answer, please let me know. It is driving me crazy
After I upload to the cloud can I delete the videos from my gopro to free up space on my current disk?
Yes, that's the whole point of the cloud feature.
It sure does Not auto upload to cloud. Set it up, connected hero 10 to WiFi via the app auto upload set up. When I plug it in, it never automatically uploads.
Check if auto upload feature is supported in your region.
I don't get why we can only upload through wifi. My mobile data is 5G, unlimited and faster than most wifi.
How can I merge videos together without making it into a small edit I just want the full videos merged together
You will have to use some sort of editor
@@AirPhotography okay thanks and what do you think would be good setting for the GoPro for recording in night time and also for firework videos
Amazing! I'm switching to this system right about now. 🙂
How do I get my GoPro media from the GoPro Cloud to my Sandisk SSD using my iPad mini?
Connect ur gopro to the iPad mini using the USB C to lightning cable. Open the quik app and import media and add it to the mural. Or u can use an SD card reader, import files onto your iPad via the files app and then add it to mural to upload to the cloud. Hope this helps.
Thanks ~ great info ! 👍
Excellent info👍
Great video shawn✌️ For me this definitely is worth it
Love your videos!
Great Video. Thank You.
Does it have to be video footage and pictures to upload to cloud?
It can be anything - from videos shot on your gopro, DJI drone to photos captured on your DSLR, phone etc.
@@adarsh_hatwar but does it have to be images and videos or can you upload files like images of drives etc. images in the second context meaning like a .dmg or zip file etc
Hello GoPro. After upgrading to the new Premium+ subscription a few days before the renewal of my GoProPlus subscription, you have deleded my camera discount and it is stated that I have to wait for renewal after 1 year to get it. Why do you treat your existing uninterrupted customers as new subscribers without the discounts? Also the new subscriptions are not an upgrade but a downgrade from unlimited gopro and non-gopro storage to unlimited gopro storage and limited non-gopro storage (25gb for premium and 500gb for premium+ subscriptions). Also the new GoProPlayer with hypersmooth pro stabilization (the former ReelSteady) works only in very particular conditions and settings of the camera, which needs to already have hypersmooth, so from hero 6 black onwards. Also, the previous subscription had 3 camera discounts per year, now only one, for which you have to wait one more year after upgrading. Please fix these issues. thanks!
Why my go pro starts to do cloud upload but nothing ever uploads? Please help
same problem
but i think it’s that my files are too large. like a 10 minute video will be 4000 megabytes, and my 360 videos are just a huge amount of storage.
try editing the videos to make them take less storage, maybe trim them or split a video into several different videos.
Check if this is available in your region.
Very informative!
Can you delete the content on the GoPro memory card and still have the videos recorded in the cloud?
Yes u can
doesnt work for me. I have uploaded about 15 videos and I can only see them on my phone from some mysterious cloud which on the GoPro site has no files.
Is the cloud works in india
Second, thank you for making this video.
My cloud on my app doesn’t show everything that shows from the browsers website, is that normal?
I do believe so I think we’re to see a pick up date for this fall when they launch the hero 11
I have iCloud via Apple, so it would be redundant to pay twice for iCloud and GoPro Cloud. This is a very good explanation, however. Thank you.
Indeed and thank you very much
What happens to your media if you decide to cancel subscription?
I’m not sure really but I’m assuming it would get deleted after a certain amount of time
@@AirPhotography ok thank you for the reply
thank you!
You are very welcome. Thank you for watching.
@@AirPhotographyIf I want to get a GoPro camera or a body camera or both for doing my delivery driver services like doordash instacart or Amazon Flex who can I call to walk me through how to upload the video storage to a cloud service? Also are there some cloud services that allow for uploading to the cloud in real time as the go pro camera or body camera is recording instead of just upload video content later on after a dilivery shift is over with ect ect?
Tysm!
Thank you great video
Great video
thanks for the video
my GoPro is not auto uploaded anymore. I reconfigured the auto upload section again and switched off my GoPro plugged it into my charger, and nothing happened. :( It is a GoPro Hero 10. I'm using a Samsung charger from my Samsung Galaxy S20.
Great video, clear and concise. I watch you channel for some time, but I'm subscribed recently. I have a Gopro 10 and that I use on my motorcycle trips and I am waiting for the DJI Mini 3 to see if suits my needs.
You have many videos that interest me and for sure I will watch them again.
Right now it would be wonderful if you can make a video on what apps you should have/or use if you have just bought your first drone (weather check, permission etc).
So I have to save the footage to my phone first to upload it to the cloud. Weird
I love how apple iPads work 100% of the time 0 down time except for updates , and I am seeing a lot of proof that GoPro subscription is legit good 👍
If you are using a GoPro at all, even slightly, I think this is a no-brainer. You can get some really good discounts on products and like you said you can upload pretty much anything to the cloud which is nice because Google keeps taking away their free data services more and more.
Not so fast. Searching for footage in this is a mess. Also the discount on products and mounts are only applicable in some regions of the world. So yea. It's not a fool proof solution.
my videos in gopro cloud get deleted when I delete them from my camera sd card, Why?
Woah. We're you able to remedy to that?
@@thethrillofitall it happens when you are deleting the videos from your sd card and at the same time you are using the Quick app
@@elclaudiosanchez ah okay, I thought there may have been more to it. So otherwise the storage service is good? I'm taking a trip abroad. Don't want to bring a laptop. So, hoping to use this service.
@@thethrillofitall whenever you delete the videos from your gopro after uploading them to the cloud make sure your quick app is not connected to the gopro so that way you will be only deleting from the sd card