Epson 6050UB Replacements - Third Times the Charm?

After the pure excitement of upgrading my 5040UB with the Epson 6050UB, imagine my disappointment when I had to replace the unit - multiple times.
Epson's customer service is excellent and reminded me of AppleCare's back in the early 2000s.

[@markh7147]

Epson is a great company. I bought a 5010ub in June 2012. I had no problems till Sept. 2017. Then it would not power on. So I wanted to ask Epson where I could get it fixed. The 2 year warranty of course had run out. I used the customer card that came with pj in box to call them just find a place to get it repaired. When I called and told them my problem and wanted to find a the place to get it repaired the CSR said hold on I will be right back. When he came back he said we will send you a refurbished 5010 on a WARRANTY EXCEPTION meaning no warranty. And they did, it blew me away how great was that.

[@hometheaterhobby9450]

That’s an awesome example of commitment to their customers! The customer service was exceptional and I haven’t had any issues on this new replacement. Thanks for sharing your experience.

[@bach917]

Appreciate your thoughts. I went with the Benq HT5550 instead of the Epson. I too would prefer a native 4k projector but the jump in price is quite large. I look forward to your next video.

[@hometheaterhobby9450]

Thanks!!

[@hometheaterhobby9450]

I believe it will be a few more years before 4K projectors are in my personal price range.

[@salehkambijo1849]

Am about to bay 5040ub for e bay and am worried about the power issues with this model it's popular issues?
What your advice?

[@hometheaterhobby9450]

I'd skip it and look for a good deal on a 5050. Since Epson just released its replacement, you should be able to find a good deal.

[@m3tro214]

Good video but how close to the screen can you start seen the pixel?

[@hometheaterhobby9450]

3 feet.

[@m3tro214]

if you do a upgrade like a 4k native projector which one would you go for?

[@hometheaterhobby9450]

Probably the new JVC models, unless Epson makes an entry to the market.

[@seancowger]

I Had a epson pro 6010 and it came with 2 bulbs. The projector died after 4 years and i was still on the first bulb. Warranty was past and epson told me it was not repairable. Found a second 6010 and it too died after 2 years.
Now with what your saying i am afraid to buy epson

[@hometheaterhobby9450]

I need to make a video with the information I’ve learned since releasing this one. I’ll say this; I think the electronics industry as a whole expects upgrades before equipment fails.