Yikes! I bought expensive boots from Facebook Ads

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  • เผยแพร่เมื่อ 28 ก.ค. 2024
  • January 25, 2020 UPDATE - I sent the boots back to Freebird and promptly received a refund! Based on their customer service alone I would give them another try on a different style :)
    UPDATE! Hi Ladies - sadly, I have decided to return the boots. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds! XO Theresa
    Hi ladies - today I want to share a review & try on of Freebird by Steven Boots. In this video "YIKES I ordered expensive boots from facebook ads" we will talk about my experience with ordering and receiving the boots, as well as first impressions.
    #freebirdbysteven
    Boots Shown:
    www.freebirdstores.com/produc...
    Thanks so much for watching, for your kind comments and for supporting my channel - you lovely ladies are amazing! XO Theresa
    FTC: This video is not sponsored and I will always give you my honest opinions! This video may contain affiliate links and I will receive a small commission if you make a purchase.
    Business inquiries only - tkaufmann360@gmail.com
    MUSIC: All Sound Effects Provided by: TH-cam Audio Library.
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ความคิดเห็น • 162

  • @barbarabroadway6937
    @barbarabroadway6937 4 ปีที่แล้ว

    I agree you can’t beat DSW!!!

  • @Itsthatforeignchic
    @Itsthatforeignchic 3 ปีที่แล้ว +21

    The boots are amazing the brand handcrafts their leather shoes and makes them look distressed ... it’s the whole point of the brand

  • @lauraromo7762
    @lauraromo7762 หลายเดือนก่อน

    Texas girl here. If they’re too smooth on the bottom, go outside and dig the sole into the concrete and they won’t be slippery anymore. Or take them to a cobbler and tread to the bottom. And for the “white” substance leftover from the distressing process, get some boot conditioner and it’ll away, you’ll need to condition the boots anyways so they’ll last. The boots will last a lifetime.

  • @Serenadion
    @Serenadion 2 ปีที่แล้ว

    Thorough review. I appreciate this!

    • @TheresaRene360
      @TheresaRene360  2 ปีที่แล้ว

      Awwwww....Thanks so much for watching and for your kind comments as always. Wishing you and yours a lovely Holiday! Hugs :)

  • @sdleuci
    @sdleuci 4 ปีที่แล้ว +14

    I consider Freebird to be high quality. In fact, a coworker of mine who has money, spends loads on clothing, and even uses personal shoppers has several pairs of Freebirds. She is very discriminating. I’d keep them if you can get the ankle issue resolved!

  • @melenahoward
    @melenahoward ปีที่แล้ว +1

    First of all, your review is one of the best reviews I’ve seen. It’s thorough, interesting and well-made. The boots are sexy and look phenomenal on you. It’s like they were made just for you. I am really wanting a pair of Freebird boots and I want to make sure the quality is as impeccable as I hoped for the price. Thank you so much for such a wonderful review.

  • @bclearlyinformed497
    @bclearlyinformed497 ปีที่แล้ว

    Best boots ever!

  • @gloriadrummer814
    @gloriadrummer814 3 ปีที่แล้ว +5

    Freebird boots are super high quality and a definitely reputable brand. And 200 dollars was a steal for the Coal boot. I just got them for 298.00 on sale. They are so unique and beautiful. I love the brand and cant wait to purchase more. Leather boots need to be broken in.

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว

      Hi Gloria - thanks so much for watching and for your thoughtful feedback. I LOVE the way these look :)

  • @lisaschaaf8287
    @lisaschaaf8287 3 ปีที่แล้ว +1

    I love Freebird boots and shoes!! I have 4 pairs. Yes you have to break them in and you should scuff the bottoms with sand paper. They are top notch!!! ❤️

  • @sgeo6653
    @sgeo6653 3 ปีที่แล้ว +5

    Freebird is amazing!! You just needed to wear them and break them in. They are incredible quality. I have coal in a different color and I wear them all winter, I’ve had them for two years and they still look brand new.

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว

      Thanks so much for watching and for your kind feedback. I absolutely LOVE the aesthetic of this brand. Good to know that they will break in :). I also found their customer service to be amazing :)

  • @zestygirl
    @zestygirl 4 ปีที่แล้ว +3

    Wow stunning! These are really great!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Michelle - thanks so much for watching and for your thoughtful feedback. I LOVE the way these look. Wish they had been more comfortable 😊

  • @missuzsmith1000
    @missuzsmith1000 2 ปีที่แล้ว

    I bought a pair of Coals several weeks ago. On sale for $300. The right boot is terribly uncomfortable in the inner toe box, near my big toe. Neither are very comfortable but I was guessing I needed to break them in. I bought some inserts to attempt to help. I literally had to trim the right insert identically to the left toe box for the insoles to fit. (They should mirror each other). I would literally have to have two left feet for these to be wearable and customer service is claiming I just need to stretch them. #freebird #ripoff #junk

  • @Gamestopgirl29
    @Gamestopgirl29 3 ปีที่แล้ว

    Love your vid. Very informative because I really want to buy these boots! Thank you! :)

  • @patriciarafter3h
    @patriciarafter3h 4 ปีที่แล้ว +3

    I have often thought about buying those boots. They are gorgeous and I am drawn to them too!!!! I love boots!
    Keep us posted on your thoughts. Thank you. 💗

  • @jo-annebotha9609
    @jo-annebotha9609 4 ปีที่แล้ว +5

    Theresa those boots are SO worth the price considering it is all leather. I love them! Exchange them if your left ankle is uncomfortable but keep them!

  • @mscsunshine5531
    @mscsunshine5531 4 ปีที่แล้ว +11

    Three letters: DSW - for shoes & boots

    • @belgiumgirl8970
      @belgiumgirl8970 4 ปีที่แล้ว +2

      carolanne holder and I love “Just Fab” all are $39.95 And for those who don’t like to order boots that they don’t mind wearing out- there wonderful and look great!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +2

      Hi Carolanne - thanks so much for your thoughtful feedback! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) I LOVE DSW - I wish I had one closer to me. XO Theresa

  • @breezyvibe
    @breezyvibe 4 ปีที่แล้ว +13

    Send them back. Immediately. : >

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +3

      Thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @corinneM0818
    @corinneM0818 4 ปีที่แล้ว +3

    Those boots are gorgeous! They have a really flattering looking fit.

  • @rx7508
    @rx7508 4 ปีที่แล้ว

    I saw these too and loved them! Ic outdoor not pull the trigger on the price...glad to see they are the real deal..enjoy them!

  • @tressacramer9192
    @tressacramer9192 4 ปีที่แล้ว +1

    Hi Theresa - super cute boots. You made a good choice to send them back. If they hurt, you won’t wear them. Enjoyed your video.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Tressa! Your video was the last one I watched last night before bed :) LOVE your idea of doing quarterly goals instead of yearly ones :) You can achieve every one of them - you got this!!!!! Hugs, Theresa

  • @KristinMomentsOfSanctuary
    @KristinMomentsOfSanctuary 4 ปีที่แล้ว

    Beautiful design and unique- I would absolutely keep if they are comfortable. Wear around on carpet and I have fingers crossed- make sure that the flap that is under all the laces/zippers are flat and not twisted- I had that happen once and that was the problem. Good luck!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Kristin - that is a great tip about the flap - I will look more closely at that. Thank you! :)

  • @AnnRicci
    @AnnRicci 4 ปีที่แล้ว +1

    I purchased different boots//from a different company///from FB and they are just horrible. I have a complaint in with Pay Pay.....

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Ann - uggghhh.. how frustrating. I hope PayPal reimburses you.

  • @melissawoodruff2208
    @melissawoodruff2208 4 ปีที่แล้ว +2

    I am loving them! Very luxe!!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Melissa - thanks so much for your thoughtful feedback. I LOVE the way they look - not loving how they feel on...uggghhh...so torn

    • @melissawoodruff2208
      @melissawoodruff2208 4 ปีที่แล้ว

      @@TheresaRene360 I totally understand!! I am a comfort gal too

  • @lisaknapp2647
    @lisaknapp2647 3 ปีที่แล้ว +1

    I own many pairs of boots from this company. Because they are quality leather they do take a couple of wears to break in. Also they will last for many years to come!!

  • @kaylaskloset
    @kaylaskloset 4 ปีที่แล้ว

    Hi Theresa! The boots are very nice! I love the color of them. I think I would send them back though if they are bothering your left ankle. You paid enough that they should not only look stylish but feel comfortable on your feet! I know you’ll find another pair that works better for you! 😊 thanks for sharing!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Kayla! I know that you are right - if they are not comfortable I won't wear them and $200 is a lot of money. I love the "idea" of them more now than the boots themselves at this point if that makes sense :)

  • @tammymango3028
    @tammymango3028 4 ปีที่แล้ว +1

    Good luck Theresa🙏 If they are bothering you, they should go back. Personally, I don't like the distressing on a $200. boot. Always enjoy your shopping!😘🙏

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Tammy! Thanks so much for your thoughtful feedback as always, you are such a sweetheart :) I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @lauraromo7762
    @lauraromo7762 ปีที่แล้ว

    If there are ink marks just zap it with a blow dryer it will go away instantly

  • @Catcat_cat
    @Catcat_cat 3 ปีที่แล้ว

    Thank you for posting this video! I’m cracking up tho I hear a lot of Philly/S Jersey in your accent. Se d them back if they hurt. But they’re beautiful and legit boots of good quality

  • @barbararasch1541
    @barbararasch1541 4 ปีที่แล้ว +5

    The left boot looks looks to me like it is wrinkled a bit too much. Another concern is the separation on the boot of the sole and heel. It might be distressed (?) but to me it looks like it's coming apart. If you went to a department store you could check out another pair.My thought is to return them

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Barbara - thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

    • @barbararasch1541
      @barbararasch1541 4 ปีที่แล้ว

      Glad that your returning them
      Wii watch for your video.

    • @tishe5935
      @tishe5935 4 ปีที่แล้ว

      Definitely looks like it’s pulling away.

  • @simplyme922
    @simplyme922 4 ปีที่แล้ว +3

    While I might put up with few annoyances in a less expensive item, if a $200 boot (sale price!) was uncomfortable in *any* way, it's going back. No question.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Thanks so much for your thoughtful feedback. I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides - deal breaker for me. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @lisalaw715
    @lisalaw715 4 ปีที่แล้ว +2

    Hi Theresa. I bought these boots in December of 2017. I ordered 3 pairs when they were 30% off. One was back ordered so long Freebird asked if I wanted to cancel. By the time I decided a week later to cancel pair 3 they had shipped. I kept all 3. I didnt wear a tall pair until our holiday party December 2018! They were very slippery and I had to hold onto someone's arm and take baby steps. Then I had to literally roll them off at the end of the night because I guess I sweat too much and it was like Ross from friends with the leather pants episode. I thought I would have to cut them off! I tried the above the ankle size on a date night and also with a pair of cropped skinnies in spring 2019. They were slippery at 1st but this this time I was prepared and they lose the slippery factor after walking around. Also because the heel is high, I walked slower and more caregully. Still yet to wear pair #3. I spent $707 on all 3 and have only worn 3 times in 2 years. They seem to be my special occasion not every day boots and I feel FOR THAT REASON I spent too much. However, I got great compliments all 3 wears. I too don't like how it appears to be shoddy where the sole meets but even with the slippery steps and tugging to get off (and I do mean tugging) they held up. Let's hope I find more reason to wear them in 2020!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Thanks so much for watching and for your thoughtful feedback. I was really worried about the soles being slippery - you confirmed that. LOL about the Friends reference - but not great to have to peel the boots off.

    • @lisaschaaf8287
      @lisaschaaf8287 3 ปีที่แล้ว

      Just scuff the bottoms with sandpaper like western boots 😁 boom you are good. One more thing… wear the boots!!! They will break in and you will love them. Also bend them like a beast to make a huge difference in fit and comfort right from the start. I bought mine at FBird store and got great tips. I have 4 prs and truly love wearing them. They are meant to be worn and admired 👍 rock ‘em

  • @NDorianLouis
    @NDorianLouis ปีที่แล้ว

    Freebird boots are fantastic! They are supposed to appear distressed. Each pair is made by hand. Bed Stu boots are also hand made, look distressed and are amazing!

  • @dinahbergman5371
    @dinahbergman5371 ปีที่แล้ว

    I own over a dozen pair of Freebirds at this time there are only four locations in the US. I have been to one in Nashville. A very impressive store to say the least. The customer service online and out the store was top-notch. The boots are a very high-quality and handmade so sizing is not always perfect. It’s my opinion if you bought that same boot again you would not have the issue you were experiencing. $200 for that boat is impressive in itself! I have owned my Kohl’s for four years and loving them every time I wear them! You have to read the reviews carefully to help you with sizing because there are no half sizes. They are not high maintenance every time you see all those laces you’ll also see a zipper…. I only had to lace mine once or twice for fitting purposes depending on the style… I highly recommend Freebirds! The leather smell is addictive too… The styles are unmatched!

  • @hollylake2971
    @hollylake2971 4 ปีที่แล้ว

    I love DSW too ! And very easy to order on line.

  • @christinefischer2896
    @christinefischer2896 4 ปีที่แล้ว +3

    Wow for that price, if they are uncomfortable as you pointed out, I would return them immediately. Btw, your nails look very pretty and fun!!
    xoxo

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Christine - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) ps. For my nails I layered the confetti nail polish I bought at Dollar Tree in a recent video over a pale pink cream - my nails remind me of cupcakes now LOL XO Theresa

    • @christinefischer2896
      @christinefischer2896 4 ปีที่แล้ว

      @@TheresaRene360 Yes cupcakes! Now I'm hungry lol! I'm looking forward to see how the return process goes...

  • @michellem9275
    @michellem9275 4 ปีที่แล้ว +1

    They're awesome!!..so stylish ...sometimes you just need boots that just steals your ❤...As for the rubbing ankle issue..I would try to get in touch with the company..maybe possibly a minor issue.
    if your going to keep them..condition them with mink oil..you don't know how long they were sitting there...good luck whatever you choose. 💕🥰

  • @rcdoodles6214
    @rcdoodles6214 4 ปีที่แล้ว +4

    Send them back today. Any feeling of discomfort especially something protruding into an ankle is not acceptable at any price.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

    • @rcdoodles6214
      @rcdoodles6214 4 ปีที่แล้ว

      Thanks for your reply! I so enjoy your videos. It’s too bad the boots didn’t fit properly. They were cute on you but there’s another boot style out there that will be perfect for you. Thanks again for your creative and informative content. - Robyn in snowy Minnesota

  • @kaycoulter1559
    @kaycoulter1559 4 ปีที่แล้ว +1

    Oh, I really liked them! Right up my ally. But I don't blame you for returning; I would have.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Kay - thanks so much for watching and for your thoughtful feedback. I REALLY wanted to love them. I love the edgy unique style. I just could not get past the lack of comfort. If Freebird follows through with issuing the refund I may try another style 😊

  • @colleenraymond944
    @colleenraymond944 4 ปีที่แล้ว +1

    That's my kind of boots I love them a lot ❤️❤️👍👍

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Colleen! Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @paisleydreamzzz
    @paisleydreamzzz 4 ปีที่แล้ว +2

    i sold shoes a few years back. if they don't feel good, send them back. unless you're a cobbler and want a go at them ;)

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Paisley - what a pretty name! Thanks so much for your thoughtful feedback. I could not agree more. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @cheri7384
    @cheri7384 4 ปีที่แล้ว +1

    You are much braver than me!!!! I would never spend this much money on something without seeing it in person or without knowing anything about the company. I like the look of these boots but I wouldn't have the patience to lace them up:) Glad you are returning them if they are uncomfortable. Hope you get your money back. Right now I am dealing with customer service to get money credited back to my account....I returned the item to the store and it's a pretty well-known chain. I am aggravated with them!!!!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Cheri - thanks so much for watching and for your thoughtful feedback. I am still waiting for my refund.....uggghhh...what have I done...

  • @westcoastwiik6694
    @westcoastwiik6694 4 ปีที่แล้ว

    Hi Theresa, the boots are beautiful. I wear them around the house and see if the boot feels better. Hopefully you can figure out what is making your foot hurt if not return them.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Vicki! Thanks so much for your thoughtful feedback as always :) I expected the wow factor at this price point, and they are uncomfortable besides. uggghhhh....I REALLY love the way they LOOK, but not the way they FEEL. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @marybee4880
    @marybee4880 4 ปีที่แล้ว

    Send them back! love your channel

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Marie - thanks so much for watching and for your thoughtful feedback. You are spot on - I did decide to return them. Now the nervous wait to see if they issue a refund 😊

  • @annabanana0810
    @annabanana0810 4 ปีที่แล้ว +2

    Hey there Theresa 🙂 I agree with the consensus here ~ send them back hun! There's no wayyyyy, at any price I'd tolerate a pair of boots, sneakers or any apparel that was poking me! Your money is too valuable to tolerate something like that! There are some quality extras like the denim covered boot insert but that doesn't make up for the piece poking your ankle. Good luck, Theresa, I'd love to hear back to see what you decided to do!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Annie! Thanks so much for your thoughtful feedback as always - you are such a sweetheart :) I could not agree more! I expected the wow factor at this price point, and the fact that they are uncomfortable is a deal breaker. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

    • @annabanana0810
      @annabanana0810 4 ปีที่แล้ว

      @@TheresaRene360 Customer service is key to any company's success. Years ago when I first started out in the working world after high school, I worked in customer service. What I didn't realize at the time was that every single position I've ever held required an element of customer service. We represent our respective companies as soon as we have our name badge displayed on our person. Good for you, for sending them back! 👢

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Annie - You are spot on! I am very customer service oriented myself. It has served me well in every job I have ever had. If Freebird follows through with the refund in a timely manner I would still recommend them based on their customer service. A REAL person responded to me and seemed to genuinely care - unlike the robot at Wish. Maybe other boots from Freebird are more comfortable - I LOVE their aesthetic - kind of an edgy vibe.

    • @annabanana0810
      @annabanana0810 4 ปีที่แล้ว

      @@TheresaRene360 Oh yes, I agree, the aesthetic was terrific, the boots were VERY cool, just too pricey for me. I'm glad that you show a wide range of apparel on your channel, all different price points. I think most people are more bargain oriented and would need to justify spending the money for a big purchase like these boots - for example, you'd want to make sure you get your wear out of them!

  • @debbiekerr3989
    @debbiekerr3989 4 ปีที่แล้ว

    From the way the back of the boots looked I thought you might have trouble with them. I'm glad to hear that you were able to return them.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Debbie - thanks so much for watching and for your thoughtful feedback. I really wanted to love these, but I could not get past the fact that they were uncomfortable. Now the nervous wait begins to see if they issue the return.

    • @debbiekerr3989
      @debbiekerr3989 4 ปีที่แล้ว

      @@TheresaRene360 Let's hope that everything goes well.

  • @patriciad.5594
    @patriciad.5594 4 ปีที่แล้ว

    These boots have a super cool look, but..... they have to be comfortable. I would call and talk to the company - they may send another pair to try, and ask for a free shipping label to send them back. Good luck and thank you for the excellent detailed description!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Patricia - thanks so much for your thoughtful feedback! I have wanted these boots for so long that I think I am trying to talk myself into keeping them. With that said - $200 is hefty to me if I don't love everything about them. I did contact customer service and they said if I decide to return or exchange them I have options :)

  • @mystic6698
    @mystic6698 3 ปีที่แล้ว

    I just realized I’m on my sons acct so sorry about that. They’re all handcrafted & Steve Madden owns the store. You’re going to pay if you want quality. B/c they are HANDMADE & real LEATHER every boot will have its own characteristics. What you bought is distressed so yeah the entire boot including sole will look that way. Why have a distressed boot & new sole?! It will not look right.

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว

      I think you are right. I LOVE the aesthetic of this brand in general :)

  • @ShesAnIntrovert
    @ShesAnIntrovert 3 ปีที่แล้ว

    I ordered these two years ago!! I love them!! And two other pairs of shoes from them! Great company!!

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว +1

      I Love the general aesthetic of this brand :) Wishing you and yours a lovely Holiday! Hugs

    • @cathybass4830
      @cathybass4830 2 ปีที่แล้ว

      Do they run true to size with medium thickness socks?

  • @toryaanderson659
    @toryaanderson659 4 ปีที่แล้ว +2

    Beautiful boots but if it's hurting you send them back. Don't forget to look on Zulily.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Torya! Thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @mariabruce9144
    @mariabruce9144 3 ปีที่แล้ว +1

    I just bought a pair and I did notice the bottom of the boots are smooth. Has anyone have any issues with it being slippery?

    • @lisaschaaf8287
      @lisaschaaf8287 3 ปีที่แล้ว

      You have to scuff the bottom with sandpaper. I bought mine at the freebird store in CO and got the best tips. Also bend them like Beckham to help them break in. Good luck 😊 I have 4 pairs and all gorgeous and I enjoy wearing them. Also….. I’m extremely picky about fit and quality. These are top notch.

  • @johnmorales9584
    @johnmorales9584 3 ปีที่แล้ว +1

    You can tell if they're quality boots if they have an actual stacked leather heel, not fake stacked leather. Too many boot companies, even high quality manufacturers fake the heel stack. I don't see it faked as much in mens boots. Frye is a good example of this. My guess is those are a fake heel stack.

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว

      Good to know, so many people rave about this brand. I do LOVE the aesthetic though L(

  • @phoenixspins
    @phoenixspins 3 ปีที่แล้ว

    I have two pairs of these boots and they are amazing! I needed a boot with a bigger calf area and these were perfect. My biggest complaint about FB boots is the width, they seem to run a bit narrow so if you are curious about sizing because you have a wide foot it's something to keep in mind.

    • @TheresaRene360
      @TheresaRene360  3 ปีที่แล้ว

      Hi Lisa - good to know about the width! I love the overall aesthetic of this brand :)

  • @kathydengelirvin8028
    @kathydengelirvin8028 4 ปีที่แล้ว

    Shoes and boots are something I have to try on before I buy... they're trendy for sure!!!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Kathy - thanks so much for watching and for your thoughtful feedback! I am the same way - but the only way I could get these particular boots was online. I don't think I will be ordering shoes online again after this experience :)

  • @patricias.7892
    @patricias.7892 4 ปีที่แล้ว

    I loved the look of the boots and I also liked the combination of colors. Would I spend that kind of money on boots, no. If I spent that kind of money I would want to feel like I was walking on clouds. Glad you sent the boots back. I'm sure you can find something else.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Patricia - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @lorrainej81
    @lorrainej81 2 ปีที่แล้ว

    Wow you got thise for half the price and complained the entire time
    These are by far top quality. These are hand made. They will be unique

  • @pattishumateanderson4633
    @pattishumateanderson4633 4 ปีที่แล้ว

    The leather straps hang lower in the back of one of the boots. It is very obvious. If one hurts your ankle then send them back. From my experience, if pain when new then pain always.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Patti - thanks so much for your thoughtful feedback! I noticed the straps when I was watching the playback - another strike against them. I agree - if they hurt now they will only get worse - then I won't be able to return them. I contacted Freebird right after I posted this video. They were quick to respond and they claim that when they receive the boots back unworn they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @teresatillery7501
    @teresatillery7501 4 ปีที่แล้ว +2

    They are cute, but would send them back if they are causing you pain! Nothing worse than being uncomfortable, especially where the feet are concerned!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Teresa - thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @BrittMFH
    @BrittMFH 4 ปีที่แล้ว

    Good decision to return the boots. I ordered cheaper boots online and was lucky, but discomfort at that price is a no-go. Nice mani (I see you're using the $1 Store polish)!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Britt - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) Yessssss.....on my nails I layered that $1 confetti nail polish from Dollar Tree over an inexpensive pale pink creme and not my nails looks like cupcakes LOL!
      XO Theresa

  • @cathybass4830
    @cathybass4830 2 ปีที่แล้ว

    Did they run true to size? I’m nervous because they only come in whole sizes. I’m a solid 7, but I want to wear them with a medium thick sock. Any advice?

  • @teresabarnes2785
    @teresabarnes2785 4 ปีที่แล้ว

    I have been wanting to order a pair of boots from Freebird! I was afraid to because of the price and not knowing if the company was on the up and up. I think I will steer clear. Thank you!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Teresa! Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. I do have to say that they were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) If they process the return and in a timely manner then I might consider trying a different pair. XO Theresa

    • @CayJinx
      @CayJinx 3 ปีที่แล้ว

      This company is definitely in the up & up. Great company with excellent quality boots. $209 is a steal for these boots. I would've bought them from you. They were my size...lol. Wish I had come across the same FB ad.

  • @lauraromo7762
    @lauraromo7762 ปีที่แล้ว

    Freebirds are supposed to look distressed. If you are true birdie you would know that!

  • @mozu517
    @mozu517 4 ปีที่แล้ว +1

    Sorry that is not my style. But anyway, the fact that something is poking your left foot is a dealbreaker for me, plus that it is now 50% off. Send them back!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Carol - thanks so much for your thoughtful feedback! I could not agree more - I expected the wow factor at this price point. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @emmonstrex65
    @emmonstrex65 4 ปีที่แล้ว

    Nice boots. What I've seen on FB are the boots and bedspreads with the stylistic animals on them. I especially liked the Tyrannosaurus Rex and Fox designs- but they are expensive, and the pictures seem photoshopped. I guess it's always a crap shoot, right? Thx for the video- and for taking one for the team- hope the boots work out, but sounds (at the end) like probably not.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @janhughes894
    @janhughes894 4 ปีที่แล้ว

    I don't know how but I missed speedio when it first came out. I'm sorry but I would not have bought these boots I would definitely send them back

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Jan - thanks so much for watching and for your thoughtful feedback. I did end up sending the boots back. I was refunded promptly - good thing since it was a lot of money (to me anyway) 😊

  • @bobbibuttons8730
    @bobbibuttons8730 4 ปีที่แล้ว +3

    I’d contact the seller, there are some things that look great and other things I’m very skeptical about. I love shoes and boots, my hubby calls me Imelda. I’m a bit concerned about the finish especially where the sole joins the uppers, it looks shoddy but I would ask if it was meant to look like that. The other thing that I’d be concerned about is that the edges of the leather aren’t burnished properly, in fact, they aren’t burnished at all.
    I’d send them back personally. I don’t think they are $200 boots and certainly not $300.
    I do apologise for this as I’d be devastated if someone wrote this about an expensive pair of boots. I think my most expensive boots were £120 and I almost had palpitations spending that on boots. My philosophy is always buy great quality, but in the sale!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Bobbi - thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

    • @bobbibuttons8730
      @bobbibuttons8730 4 ปีที่แล้ว

      Theresa Rene 360 I’m glad you are sending them back. While I might tolerate a bit of discomfort on a cheaper pair that I love I wouldn’t in a $200 pair. Not that I’d spend that lol I hope you get a refund quickly. Xx

  • @helloitsterrie8704
    @helloitsterrie8704 ปีที่แล้ว

    We're they true to size?

  • @donnalynpompper4308
    @donnalynpompper4308 4 ปีที่แล้ว

    Those very may well be the ugliest boots I've ever seen, so we have different tastes in footwear, T. However, that weirdness with the sole is a deal breaker. It looks cheap and like a bad manufacturing run. I wouldn't spend $4.99 for that disaster.

  • @SheilaPerno
    @SheilaPerno 4 ปีที่แล้ว

    Hi Theresa, I think the distressing is on purpose and not that they were worn or defective. I think that is just the nature of the design. I think though if they hurt your foot then I would send back promptly. But overall I liked them. TFS:)

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Sheila! I loved the way they looked, but since they were uncomfortable I sent them back.

  • @sherrihumphreys8011
    @sherrihumphreys8011 4 ปีที่แล้ว

    I would send them back, there should not be something poking you inside the boot

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Sherri - I was just thinking about you! I did return them. Now the nervous wait until I see the refund hit my account. Fingers crossed! I was so bummed that they did not work out for me - Loved the way they looked!

    • @sherrihumphreys8011
      @sherrihumphreys8011 4 ปีที่แล้ว

      I really did like the boots, they were boots that I would wear but when there is something inside protruding out and stabbing you in the foot, (that’s a defect) and you needed to return them

  • @tishe5935
    @tishe5935 4 ปีที่แล้ว

    These boots are not to my taste...but if they were, they are definitely not worth $200 plus dollars. If there is ANY discomfort, at that price point, send them back.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Tish - I loved the edgy style, but decided to return them for a couple of reasons. I could not get past the price for the quality, and i just won't wear any shoes/boots that hurt me feet. At least now I know :)

    • @tishe5935
      @tishe5935 4 ปีที่แล้ว

      Theresa, I give you major props! I’m afraid to order from internet/ FB. They do look good on you though. But, you are correct...never wear anything uncomfortable. Life is too short!😘

  • @AgeIsJustANumber
    @AgeIsJustANumber 4 ปีที่แล้ว

    Have you gone to a store that carries Freebird and actually put hands and eyes on their quality? The one I have seen always seem to be "chabby Chic" and a bit rough, which is the look they are going for. But the pain tops everything!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @TheAccessoryGirl
    @TheAccessoryGirl 4 ปีที่แล้ว

    The boots are so stylish, and they look great on you Theresa, but for over $200 they should be very comfortable so you can enjoy wearing them. As good looking as they are, if they hurt cause you pain you won’t be able to appreciate them. I’d send them back if that’s the case. I’m also unsure, like you are are, if the visible “flaws” are intended or not. 🤷🏻‍♀️ Overall they are super cute though!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      I could not agree more! I expected the wow factor at this price point. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @larsonlady7975
    @larsonlady7975 4 ปีที่แล้ว

    Try Frye boots. I find them to be comfortable. Good deals to be found at 6 pm.com.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Linda - thanks so much for your thoughtful feedback. I will check them out! XO Theresa

  • @mazikr
    @mazikr 4 ปีที่แล้ว

    I would send the back

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Roseann - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @notconvincedgranny6573
    @notconvincedgranny6573 4 ปีที่แล้ว

    This is a wholly owned sub of Steve Madden - and I expect perfection for that price. Send them back.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      I could not agree more! I expected the wow factor at this price point. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @reintroduceyou
    @reintroduceyou 4 ปีที่แล้ว

    i sure hope they dont give you any problems. is Freebirds the actual retailer or was it a 3rd party seller? good luck!

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Osceola! I ordered the boots online. It looks like they have a handful of brick & mortar stores - mostly in Colorado. I LOVE the edgy vibe of these boots - but sadly I will be returning them. I just can't do uncomfortable footwear. I love the "idea" of these boots, just not the way they feel on.

  • @judiewoodward8786
    @judiewoodward8786 4 ปีที่แล้ว +1

    Send them back.spend your 200$ somewhere else.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Judie - thanks so much for your feedback! I agree - I am not convinced that they are worth $200 AND they hurt one foot. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @margopagan28
    @margopagan28 4 ปีที่แล้ว

    Theresa, I'm sorry but I say send them back. In my opinion l don't feel the quality is worth the money you paid for them and I know with your super shopping savvy you would be able to buy two pair for
    the same amount or less then what you paid for those! Have a blessed day Theresa.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Margo! Thanks so much for your thoughtful feedback as always. I could not agree more! I expected the "wow factor" at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @margiesanchez4780
    @margiesanchez4780 4 ปีที่แล้ว

    I would send them back if I were you. The style is beautiful, but it hurts your foot, it's not worth it Also you mentioned that they were made in Mexico and you could smell the leather, that's not good I on e bought a leather purse in Mexico that smelled like that hoping the smell would go away. It never did I ended up donating it. Smelled to much like a cow! Also, I noticed that the leather straps that go around the ankle are almost touching the ground on one of them.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +1

      Hi Margie - thanks so much for your thoughtful feedback! I could not agree more - I expected the wow factor at this price point. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @susannaCdonovan23
    @susannaCdonovan23 4 ปีที่แล้ว

    Too bad about the ankle discomfort. I wouldn't keep them either if they hurt. I have to wear shoes or boots with good arch support, or I buy orthotics to insert so they'll be more comfortable. For $200.00 on sale, they should have been more form fitting.
    They looked nice though.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Susanna - thanks so much for your thoughtful feedback! I could not agree more! I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @tonihopkins7271
    @tonihopkins7271 4 ปีที่แล้ว +1

    I don't like the boots at all.

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Toni - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @chriscatarcio2983
    @chriscatarcio2983 ปีที่แล้ว

    Those Are real leather no synthetic rubber junk GARBAGE. Use saddle s. On them. OMG.

  • @peggyekena9966
    @peggyekena9966 4 ปีที่แล้ว +1

    I think the boots are ugly and not worth the money. I never buy shoes or perfume online. Just saying....

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Hi Peggy - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) Side note - buying perfume online is REALLY a gamble LOL XO Theresa

  • @MMm-gz6eu
    @MMm-gz6eu 4 ปีที่แล้ว +1

    I’m sorry Theresa but if it was me, they will be going back. Not loving it at all. 🙁

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว

      Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa

  • @rldr2011
    @rldr2011 4 ปีที่แล้ว +2

    send them back ... horrible boots... dont like them at all. Sorry Theresa but not a nice look..

    • @TheresaRene360
      @TheresaRene360  4 ปีที่แล้ว +2

      Hi Rachel - Thanks so much for your thoughtful feedback as always. I expected the wow factor at this price point, and they are uncomfortable besides. I contacted Freebird right after I posted this video. They were quick to respond. They claim that when they receive the boots back "unworn" they will refund me. They also provided pre-paid postage. I will update the progress of the return in the description box as it unfolds :) XO Theresa