Hi, Tony. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I have a rather old model, but there is an optical output option, yet in the settings I can't find the switch to change it from internal speaker to optical, what should I do.
Hi, there. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 with your product information, so we can assist you in resolving this issue promptly. ^Jayne
**************************************************************************************************************************************** Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! www.lg.com/us/support/help-library. ~Tanisha
Hello there! We read your feedback, and would like to better understand your concern. To do so, please send us a direct message on Facebook, X (formerly Twitter), or Instagram using our handle @LGUSSupport with the product details of your unit and an additional explanation of the issue. We're looking forward to assisting you further! -Shae
Hey! The newer LG models do not include RCA inputs. If your LG TV doesn't have an RCA input, no worries. You can easily use an affordable analog RCA-to-HDMI converter. They're super easy to find. I hope this solution works for you!^ Diego
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Hi there! We'd love to assist you with that. Kindly send us a private message through Facebook of Twitter using @LGUSSupport. We'll be waiting for you. ^Danee
Hey, Rick! We've attached a link below with more ways to contact us, but we may be able to help here! When you say pair a separate remote, do you mean a non-LG brand remote? spr.ly/6054OFDwg ^Ian
Hello, Jeffrey. The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back and forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. ^Tanisha
Hi, Darius! The model that is in the video is the LG SUPER UHD 4K HDR Smart LED TV - 65" Class (64.5" Diag), model 65UH9500. This unit is already discontinued. ^Danee
Hey there! Most LG Smart TVs have Bluetooth, making it easy to connect your favorite devices. To pair a Bluetooth device with your LG TV, simply ensure the device is in pairing mode and follow these easy steps in the TV menu: Settings > All Settings > Sound > Sound Out > Use Wireless Speaker > Bluetooth Devices > Connectable Devices, then choose your device. Just keep in mind that the connection quality might be affected by distance, obstacles, other electronics, and the number of connected devices. Let us know if you need any help. Happy connecting! ^ Diego
Thank you for showing interest in our LG TV. Yes! This model, 49UJ6200-UA, has this feature for Sound Settings Setup. You may visit this link for the settings’ guide to your LG TV: spr.ly/605735kM5 For broad information and specifications of the 4K UHD HDR Smart LED TV, kindly check out this link: spr.ly/605835kMg If you have further queries, you can send us a private message on Facebook or Twitter at @LGUSSupport. `Alice
Hey there! We understand that you're experiencing some audio issues. In order for us to help you out more effectively, could you please send us a private message? We're really excited to hear back from you and assist you with your audio troubles. Looking forward to your response through DM! ^Ken
Add DTS compatibility on your 2021 entry level UHD models so people don't watch silent films. Software update must solve this as otherwise you are not competitive.
If your LG TV is not providing a 5.1 signal output through HDMI ARC or optical connections, check the TV's audio settings. Ensure that the audio output is set to 5.1 or Dolby Digital, depending on your specific TV model. Additionally, make sure that your audio receiver or soundbar is set to receive a 5.1 signal through the HDMI ARC or optical connection. Try playing content from various sources, such as a Blu-ray player or a different streaming app, to see if the issue is specific to a certain source or app. If you're still having issues, please send us a private message on Facebook or X (Twitter) at @LGUSSupport, and we'll be happy to assist you. `Alice
I have headphones attached to my LG SMART TV for my husband who has hearing issues. He can't hear anything when watching Netflix. (no sound at all) Is there a fix?
Hi, Peggy! Not being able to hear what's on the TV isn't ideal, and we'd love to see what's going on. First, is the issue also happening on other apps? Additionally, we'll need to double-check that Mute isn't enabled, and that the sound is up. spr.ly/6050PKxYM ^Ian
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Rain
Hi, There! If your LG TV doesn't have a Sound Out or output for external speakers, it is likely that the model you have does not support external audio devices. Some LG TV models are designed to only have internal speakers and do not include audio output ports for connecting external speakers or sound systems. For us to accurately assist you, Please send us a private message with the model number of your LG TV on Facebook or Twitter @LGUSSupport and we'd be happy to assist you! ^James.
Hi, Sean. Congratulations on your new LG TV! Thank you for reaching out and letting us know about this. If you are having trouble connecting your Bluetooth headphones to your LG TV, you may visit this link to learn the step-by-step guide to connecting your headphones to your new LG TV: www.lg.com/us/support/help-library/lg-tv-how-to-connect-bluetooth-headphones-CT10000018-20153176819113. If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee
If you are looking for the wired option for your headset, Sean. You may visit this link instead: th-cam.com/video/_sFHZVF60mw/w-d-xo.html. If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee
Hi, there. We regret the trouble you have faced. To help you better, you can contact @LGUSSupport via private message on Social Media for additional help. ~Jones
My LG tv never finds a device to connect… it keeps searching and it ends nothing found meanwhile my Sound Bar Bluetooth is on…please how can i sort this out
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
Hi there! We appreciate you asking us this question! In the TV menu, go to SETTINGS > ALL SETTINGS > SOUND OUT > USE WIRELESS SPEAKER. Then select your device's name from the list of available devices. After the device has been successfully paired, it will show under the registered devices. Once registered, you need to select Bluetooth as an output. Check out more information through this link: shorturl.at/cswJP. ^Anthony
Hi, Paul. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
You can also fix the commercial loud volume issue to limit the volume to a maximum level But I really don’t think you want to do that you wanna sell us another add on to your TV
Thank you for your feedback, Ray. We appreciate your suggestion and will pass it along to our Management Team for consideration. If you have any further questions or concerns, please let us know by sending us a private message on Facebook or Twitter using the @LGUSSupport handle. We'd be more than happy to assist you. -Shae
So my tv is acting funny some shows I watch can only hear sound effects but hear no one taking but watching other shows allow me to hear people someone help
Hi, thanks for reaching out regarding your audio issue. Allow us to assist! Does it do this for shows watched on certain apps, or does this happen for everything you watch? Are you using speakers? Do you mind letting us know your TV model number? Feel free to send us a PM on Facebook and Twitter for further support. We look forward to help resolving this issue. ^Chris
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Your video shows option of Audio Out (optical+ HDMI arc) but my TV Settings doesn't show that option. So I jumped on a chatbot with one of your agents who said that option does not work together....meaning only one or the other is on (either HDMI or optical alone) alone not together. Please tell me that is available, and how can one get that option added to my TV...via online connection?
Hey there, audio issues can be frustrating, we're here to help! In order for a support agent to assist you, you will need to send us a private message via Facebook @LGUSSupport or Twitter @LGUS, we look forward to your message! ^Tyler
Hello! We want to assist you, however our resources are limited to the US. You can refer to the link below for the LG website of your region, and locate their feedback page: spr.ly/6054Puvem. ~Rita
I Paid a lot for one of your TV's and turn out it doesn't support DTS?? Come on! Can you get the licence back and update the software? That TV wasn't cheap. (Thanks!)
Thanks for reaching out! We hear you and value our customer feedback! So that DTS compatibility for your TV may one day be possible, please feel free to fill out the following form: spr.ly/6051PEknT. We look forward to hearing from you as we regularly review submissions to determine how we can improve customer satisfaction ratings! ^Chris
We're glad to hear that the video tutorial works great for you. At LG, customer satisfaction is our top priority, and we are always here to assist you with any concerns or issues you may encounter. If you have any further questions or require additional support, please do not hesitate to reach out to us. Just send us a private message through @LGUSSupport on Facebook or X (Twitter) anytime. Have a good day! ^Danee
Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! ^Tanisha
Hey there! To get your TV sound back, start by making sure the Sound Out setting on your TV is set to TV Speakers. You can do this through the Settings or Home/Smart button. Just go to the Audio or Sound menu to make the change. Next, check that the TV volume isn't muted and set it to a level above 10. This should bring back the sound from the TV speakers. Let us know if these steps work for you. We're always here to help! ^ Diego
Thanks for bringing this to our attention! We want you to have the best experience with your TV, and we're here to help you resolve this. Try these steps: Check for any physical damage to the dark bands, perform a picture test using the Screen Self-Diagnosis feature (2021 and later models) or the Picture Test (older models), remove external devices, power cycle the TV, and reset the picture settings through the TV menu. Confirm if you're using a wired or wireless connection for the WiFi dropping issue, reconnect to WiFi and test apps like TH-cam or Netflix, power cycle the router/modem, and test with a hotspot if possible. For audio leveling issues, ensure audio settings are correctly configured, power cycle the TV by unplugging it for 10 seconds, and consider a factory reset if the issue persists. If these steps don't resolve the problem, feel free to contact us on social media @LGUSSupport with your contact details, and we'll be more than happy to assist you! ^Anthony
R u kidding all ,,i bought lg thinkq ar 50up7550ptz.atr. But it didn't support Dts audio.!!! Is 69900/- joke to you..i can't watch peace fully...big disappointed 😞 depression about wasted money!!
Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration
In the Sound Out there is option called the LG sound sync wireless, There is only LG sound sync optical
Why can't I change settings for "Sound Mode settings?" I can change the Balance but that's all.
Hi, Tony. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I have a rather old model, but there is an optical output option, yet in the settings I can't find the switch to change it from internal speaker to optical, what should I do.
Hi, there. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 with your product information, so we can assist you in resolving this issue promptly. ^Jayne
Plz tell me how to improve sound ... The music is too much and sound almost disappears in front of it
****************************************************************************************************************************************
Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! www.lg.com/us/support/help-library. ~Tanisha
I ask this Lg smart has no headset to set going to amplifier for sound source.. how to connect going to amplifier???
Hello there! We read your feedback, and would like to better understand your concern. To do so, please send us a direct message on Facebook, X (formerly Twitter), or Instagram using our handle @LGUSSupport with the product details of your unit and an additional explanation of the issue. We're looking forward to assisting you further! -Shae
My tv doesn’t have the Bluetooth optio
Is the lg tv 2019 model has rca audio output?
Hey! The newer LG models do not include RCA inputs. If your LG TV doesn't have an RCA input, no worries. You can easily use an affordable analog RCA-to-HDMI converter. They're super easy to find. I hope this solution works for you!^ Diego
What do when sound test is perfect but sound volume is not sound properly even the volume is 100%.
Please answer....
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^NS
Can you add a separate remote to the current 2023 LG TV.
Hi there! We'd love to assist you with that. Kindly send us a private message through Facebook of Twitter using @LGUSSupport. We'll be waiting for you. ^Danee
@@LGUSASupport thanks but I don’t use Facebook or Twitter
@@LGUSASupport is there another alternative?
Hey, Rick! We've attached a link below with more ways to contact us, but we may be able to help here! When you say pair a separate remote, do you mean a non-LG brand remote? spr.ly/6054OFDwg ^Ian
Why doesn't it include the RCA connections are these always on?
Hello, Jeffrey. The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back and forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. ^Tanisha
What is the model name of the TV in this video?
Hi, Darius! The model that is in the video is the LG SUPER UHD 4K HDR Smart LED TV - 65" Class (64.5" Diag), model 65UH9500. This unit is already discontinued. ^Danee
Bro I don't have Bluetooth Device Option on lg tv 😢 how can i get that option on my tv?😢
Hey there! Most LG Smart TVs have Bluetooth, making it easy to connect your favorite devices. To pair a Bluetooth device with your LG TV, simply ensure the device is in pairing mode and follow these easy steps in the TV menu: Settings > All Settings > Sound > Sound Out > Use Wireless Speaker > Bluetooth Devices > Connectable Devices, then choose your device. Just keep in mind that the connection quality might be affected by distance, obstacles, other electronics, and the number of connected devices. Let us know if you need any help. Happy connecting! ^ Diego
Does the model 49UJ6200-UA have this feature
Thank you for showing interest in our LG TV. Yes! This model, 49UJ6200-UA, has this feature for Sound Settings Setup. You may visit this link for the settings’ guide to your LG TV: spr.ly/605735kM5
For broad information and specifications of the 4K UHD HDR Smart LED TV, kindly check out this link: spr.ly/605835kMg
If you have further queries, you can send us a private message on Facebook or Twitter at @LGUSSupport. `Alice
I tried to find audio rca out but not a choice. Try to connect to to my yahama receiver
Hey there! We understand that you're experiencing some audio issues. In order for us to help you out more effectively, could you please send us a private message? We're really excited to hear back from you and assist you with your audio troubles. Looking forward to your response through DM! ^Ken
Add DTS compatibility on your 2021 entry level UHD models so people don't watch silent films.
Software update must solve this as otherwise you are not competitive.
We will be glad to send your feedback to our management team. Please provide us with your name, phone number and email. ^Autumn
@@LGUSASupport why is that even important? What shitty reply
My lg tv for some reason it doesn't give 5.1 signal output. Tried hdmi arc and optical, only Netflix works 5.1 to my pioneer vsx922k surround system
If your LG TV is not providing a 5.1 signal output through HDMI ARC or optical connections, check the TV's audio settings. Ensure that the audio output is set to 5.1 or Dolby Digital, depending on your specific TV model. Additionally, make sure that your audio receiver or soundbar is set to receive a 5.1 signal through the HDMI ARC or optical connection. Try playing content from various sources, such as a Blu-ray player or a different streaming app, to see if the issue is specific to a certain source or app. If you're still having issues, please send us a private message on Facebook or X (Twitter) at @LGUSSupport, and we'll be happy to assist you. `Alice
Hi LG , please fix your eARC/ARC sound issues. Been almost 10 years and still a major problem with your brand.
I have headphones attached to my LG SMART TV for my husband who has hearing issues. He can't hear anything when watching Netflix. (no sound at all) Is there a fix?
Hi, Peggy! Not being able to hear what's on the TV isn't ideal, and we'd love to see what's going on. First, is the issue also happening on other apps? Additionally, we'll need to double-check that Mute isn't enabled, and that the sound is up. spr.ly/6050PKxYM ^Ian
Any like bass boost or tremble boost? Cus i cant find it
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Rain
My TV doesn't have a Sound Out or output for external speakers
Hi, There! If your LG TV doesn't have a Sound Out or output for external speakers, it is likely that the model you have does not support external audio devices. Some LG TV models are designed to only have internal speakers and do not include audio output ports for connecting external speakers or sound systems. For us to accurately assist you, Please send us a private message with the model number of your LG TV on Facebook or Twitter @LGUSSupport and we'd be happy to assist you! ^James.
@@LGUSASupport Okay, thank you so much
You're absolutely welcome!
Mine is new and can't connect Bluetooth headphones.....only speakers it seems.......
Hi, Sean. Congratulations on your new LG TV! Thank you for reaching out and letting us know about this. If you are having trouble connecting your Bluetooth headphones to your LG TV, you may visit this link to learn the step-by-step guide to connecting your headphones to your new LG TV: www.lg.com/us/support/help-library/lg-tv-how-to-connect-bluetooth-headphones-CT10000018-20153176819113.
If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee
Wow, that was quick. Unfortunately there is no option for "Wired headphones"@@LGUSASupport
If you are looking for the wired option for your headset, Sean. You may visit this link instead: th-cam.com/video/_sFHZVF60mw/w-d-xo.html.
If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee
My biggest problem is whenever I’m playing video games. The sound effects are really loud, but the music is really muted. Like really quiet.
Hi, there. We regret the trouble you have faced. To help you better, you can contact @LGUSSupport via private message on Social Media for additional help. ~Jones
My LG tv never finds a device to connect… it keeps searching and it ends nothing found meanwhile my Sound Bar Bluetooth is on…please how can i sort this out
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
How to turn ON bluetooth in lg TV
Hi there! We appreciate you asking us this question! In the TV menu, go to SETTINGS > ALL SETTINGS > SOUND OUT > USE WIRELESS SPEAKER. Then select your device's name from the list of available devices. After the device has been successfully paired, it will show under the registered devices. Once registered, you need to select Bluetooth as an output. Check out more information through this link: shorturl.at/cswJP. ^Anthony
Sound share keeps popping up. I don't know who is connecting on my tv.
How to fix/stop/ disconnect?ty.
Hi, Paul. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
You can also fix the commercial loud volume issue to limit the volume to a maximum level But I really don’t think you want to do that you wanna sell us another add on to your TV
Thank you for your feedback, Ray. We appreciate your suggestion and will pass it along to our Management Team for consideration. If you have any further questions or concerns, please let us know by sending us a private message on Facebook or Twitter using the @LGUSSupport handle. We'd be more than happy to assist you. -Shae
So my tv is acting funny some shows I watch can only hear sound effects but hear no one taking but watching other shows allow me to hear people someone help
Hi, thanks for reaching out regarding your audio issue. Allow us to assist! Does it do this for shows watched on certain apps, or does this happen for everything you watch? Are you using speakers? Do you mind letting us know your TV model number? Feel free to send us a PM on Facebook and Twitter for further support. We look forward to help resolving this issue. ^Chris
@@LGUSASupport do you have a link to your Facebook
Absolutely, our handle for both Twitter and Facebook is @LGUSSupport. ^Chris
My settings just reverse back what to do
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Your video shows option of Audio Out (optical+ HDMI arc) but my TV Settings doesn't show that option. So I jumped on a chatbot with one of your agents who said that option does not work together....meaning only one or the other is on (either HDMI or optical alone) alone not together. Please tell me that is available, and how can one get that option added to my TV...via online connection?
Hey there, audio issues can be frustrating, we're here to help! In order for a support agent to assist you, you will need to send us a private message via Facebook @LGUSSupport or Twitter @LGUS, we look forward to your message! ^Tyler
Hi lg Present sound system was very cheap and very loud no crystal clear please solve this and add dts feature lg 55un 7300 india model thank you
Hello! We want to assist you, however our resources are limited to the US. You can refer to the link below for the LG website of your region, and locate their feedback page: spr.ly/6054Puvem. ~Rita
I Paid a lot for one of your TV's and turn out it doesn't support DTS?? Come on! Can you get the licence back and update the software? That TV wasn't cheap. (Thanks!)
Thanks for reaching out! We hear you and value our customer feedback! So that DTS compatibility for your TV may one day be possible, please feel free to fill out the following form: spr.ly/6051PEknT. We look forward to hearing from you as we regularly review submissions to determine how we can improve customer satisfaction ratings! ^Chris
Thanks bro it works
We're glad to hear that the video tutorial works great for you. At LG, customer satisfaction is our top priority, and we are always here to assist you with any concerns or issues you may encounter. If you have any further questions or require additional support, please do not hesitate to reach out to us. Just send us a private message through @LGUSSupport on Facebook or X (Twitter) anytime. Have a good day! ^Danee
Its not showing
Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! ^Tanisha
Hi there, We apologize for the issues you are facing with your LG TV. Please disregard the typo. ~Tanisha
Sound disabled
Hey there! To get your TV sound back, start by making sure the Sound Out setting on your TV is set to TV Speakers. You can do this through the Settings or Home/Smart button. Just go to the Audio or Sound menu to make the change. Next, check that the TV volume isn't muted and set it to a level above 10. This should bring back the sound from the TV speakers. Let us know if these steps work for you. We're always here to help! ^ Diego
This TV is a piece of shit
There is no option for using a standard AVR
You talk so fast I can’t follow you!
These TVs are absolute garbage. My TV has every conceivable problem: Dark Bands, WiFi dropping and now audio leveling issues.Just avoid these
Thanks for bringing this to our attention! We want you to have the best experience with your TV, and we're here to help you resolve this. Try these steps: Check for any physical damage to the dark bands, perform a picture test using the Screen Self-Diagnosis feature (2021 and later models) or the Picture Test (older models), remove external devices, power cycle the TV, and reset the picture settings through the TV menu. Confirm if you're using a wired or wireless connection for the WiFi dropping issue, reconnect to WiFi and test apps like TH-cam or Netflix, power cycle the router/modem, and test with a hotspot if possible. For audio leveling issues, ensure audio settings are correctly configured, power cycle the TV by unplugging it for 10 seconds, and consider a factory reset if the issue persists. If these steps don't resolve the problem, feel free to contact us on social media @LGUSSupport with your contact details, and we'll be more than happy to assist you! ^Anthony
R u kidding all ,,i bought lg thinkq ar 50up7550ptz.atr. But it didn't support Dts audio.!!! Is 69900/- joke to you..i can't watch peace fully...big disappointed 😞 depression about wasted money!!