Gaggia Cadorna Prestige faulty carafe? (part 2)

My newly bought Gaggia Cadorna Prestige seems to be way off when dispensing milk from the carafe. After doing a video using water, Gaggia's tech support asked me to use milk instead. Is this a faulty carafe or something wrong with the machine?

[@kloxikat]

We also have a problem.... From time to time is does not "produce" Milk before 1/3 of the cycle is done. Instead it is just spewing hot steam/water

[@randl2000]

Hi did u find a solution? Mine doing the same

[@ilonioum]

@@randl2000 Probably not as this seems to be the issue of a poorly designed carafe structure. I use cleaning tablets every week to keep on going somehow but the problem seems to be permanent. Replacing carafe might not solve the problem either and it costs 50 to 100 euros. The only thing I would suggest is to never disassemble the carafe but instead use the tablets to clean the carafe internals. Disassembling it seems to "kill it" after a couple of months somehow.

[@snowrs1]

They now recommend just running milk cleaner through it and no disassembly

[@Thedeisedon]

Did you find a solution to this? Mine is doing the same thing.

[@emocione-se]

i'm in the same trouble too.
how did you get in touch with support?

[@ninseineon]

I got in touch with the authorised retailer I bought from, they sent me a new carafe and it worked fine. I’m in the UK, not sure where you are but try and contact the retailer you purchased from.

[@TheCtek37]

Hi - I'm thinking of the Cadorna Prestige and outside of your current carafe issue, how well does the machine brew a cup of espresso? .. one of my hesitations is the automatic machine will not be able to extract the full flavor profile. Any thoughts on this would be helpful. Thank You!

[@ninseineon]

Hi, it brews a damn fine cup of espresso for sure. I love espresso but I am not a fine coffee/espresso connoisseur, same as I can appreciate a very good wine but I just don't have the vocabulary to finely evaluate the subtle differences of the top range. This rivals or even betters the best Nespresso machine, that is for sure. The grind settings range from 1-10 (more fine to more coarse) and then you have 5 settings for coffee quantity, coffee temperature, etc. It's a very good espresso and coffee machine overall, although I would imagine barista like machines which are more manual would allow you more fine control of the various stages of the process.

[@TheCtek37]

@@ninseineon Thank you, very helpful!

[@emocione-se]

does your machine work well to this day?

[@ninseineon]

Yes all working perfectly. I make sure I always do the recommended upkeep, i.e., weekly clean of everything, including the brew group and all of that. So far no complains.