For more CRAZY creative ideas with Insta360 GO 2 💯 5 CREATIVE TRANSITION IDEAS: th-cam.com/video/DbQZaRYoxbw/w-d-xo.html 7 Creative Winter Video Ideas: th-cam.com/video/2ETGb1XsPuM/w-d-xo.html
You really need to tell potential buyers that the app only works if your phone has 5ghz wifi. Without it you cannot connect to the camera or even activate it. This information is never noted in any review nor is it mentioned in your spec sheet, etc. I only found out about after seeking support help. Seriously WTH? I may end up returning mine because there is no way to easily monitor the camera without upgrading my iPhone. Seriously?
Hi there, we're sincerely sorry about your negative experience. May we know what phone model you're using? We have noted your feedback about the information and forwarded it to our related team for improvement. About your situation, please get in touch with our support team via email at service@insta360.com directly, and we will provide further solutions for you. Thanks a lot!
@@insta360tutorials the same happened with me. The BT connection works well, but then I couldn't connect via wifi... only then I saw complaints that the camera works only with 5ghz, making 2.4ghz wifi phones unpairable. This should have been a major disclaimer. In your page details, you talk about "BLE 5.0" but no Wi-Fi info... The major disclaimer you make is on the 64-bit system... Is there a solution already? Don't get me wrong, I really love this camera, but it is frustrating recording things "blindly" and only being able to edit videos at home on my pc...
Hi there, thanks for contacting us. It's hard to draw a conclusion before testing because it will depend on the surrounding temperature, the shooting mode, and the frequency you use. GO 2's temperature will naturally increase after a long time recording or downloading files. The camera will return to a normal temperature shortly after the recording stops. Note: the back of the camera is made of metal for the purpose of heat dissipation, therefore it is recommended to hold the side of the camera body.
Hi there, The battery capacity of GO 2 is 210mAh, and in theory, the maximum run time of fully-charged GO 2 alone outside the Charge Case, that is, the total run time of multiple videos is 20 minutes for the PRO video. Please follow the below steps: 1. Please select the Timelapse video mode and choose 0.5 seconds as the interval. Record a video in an indoor environment to see what's the maximum run time when GO 2 is fully charged. 2. If the duration of the video is equal to or near one and a half minutes, then the battery life is normal. If not, please contact us via email at service@insta360.com directly. Thank you!
Hi there, Our deepest apologies for the dissatisfying experience you had. This is certainly not in line with our company's commitment to go the extra mile in ensuring our customers receive top-quality products and it is indeed concerning to us that you have had this experience. Could you please let us know more details about the battery issue of your Go 2 and send it to service@insta360.com so that we could further follow up on this case for you? Let's figure out if we can find a better solution on this case.
I wanted to love this camera, but unfortunately, I hate it. I always encounter problems when trying to connect it to the app, and the connection frequently fails. It's almost impossible to share videos, and I've never been able to transfer any videos from the camera to my computer because it doesn't recognize the device. It's a terrible experience, and I don't enjoy using it at all 😞
Hi there, we're sorry for your negative experience. Would you please provide your phone model and a screen recording about connecting to service@insta360.com directly? We will provide the further solutions for you ASAP. Thanks for your understanding!
For the case reset the camera by holding the button down for 7 seconds and do the same with the case by holding the white button for 7 seconds if this doesn’t work do it for 20 seconds on both buttons
For more CRAZY creative ideas with Insta360 GO 2 💯
5 CREATIVE TRANSITION IDEAS: th-cam.com/video/DbQZaRYoxbw/w-d-xo.html
7 Creative Winter Video Ideas: th-cam.com/video/2ETGb1XsPuM/w-d-xo.html
You really need to tell potential buyers that the app only works if your phone has 5ghz wifi. Without it you cannot connect to the camera or even activate it. This information is never noted in any review nor is it mentioned in your spec sheet, etc. I only found out about after seeking support help. Seriously WTH? I may end up returning mine because there is no way to easily monitor the camera without upgrading my iPhone. Seriously?
Hi there, we're sincerely sorry about your negative experience. May we know what phone model you're using? We have noted your feedback about the information and forwarded it to our related team for improvement. About your situation, please get in touch with our support team via email at service@insta360.com directly, and we will provide further solutions for you. Thanks a lot!
@@insta360tutorials the same happened with me. The BT connection works well, but then I couldn't connect via wifi... only then I saw complaints that the camera works only with 5ghz, making 2.4ghz wifi phones unpairable. This should have been a major disclaimer. In your page details, you talk about "BLE 5.0" but no Wi-Fi info... The major disclaimer you make is on the 64-bit system...
Is there a solution already? Don't get me wrong, I really love this camera, but it is frustrating recording things "blindly" and only being able to edit videos at home on my pc...
the real problem is connect the camera with MacBook docent recognise
Nice!
Btw, you can enable or disable camera led lights when recording on the menu just before the camera buttons lock option on 8:48 😉
I want to change my go 2 battery. How cn I plz tell
Hey How to remove camera from its Charging case...actually i dont know....
Hello there, you can gently pinch the protective lens frame of the core to remove the core from its charging case.
When will go 3 be available..?
Thank you for the detailed video. I did not know about the double press option on the Insta360 GO2 camera itself. How do I fix the overheating issues?
Its terrible. Won't connect to any platform or app. A waste of my time and money!! Can't activate it, or use the app!
What if I leave it on for about half a day but on the lowest setting allowed will it still overheat
Hi there, thanks for contacting us. It's hard to draw a conclusion before testing because it will depend on the surrounding temperature, the shooting mode, and the frequency you use. GO 2's temperature will naturally increase after a long time recording or downloading files. The camera will return to a normal temperature shortly after the recording stops.
Note: the back of the camera is made of metal for the purpose of heat dissipation, therefore it is recommended to hold the side of the camera body.
My. Camera just doesn’t connect to the case or my phone . When i open the case the camera just shows a continuous blue light , please help me
Only one thing people need to know... "Don't buy it"
My. Camera just doesn’t connect to the case or my phone . When i open the case the camera just shows a continuous blue light , please help me
Have you solved this issue?
I managed to record 17 pro mode video footage at 61 seconds each without the charging case. This is normal?
Hi there,
The battery capacity of GO 2 is 210mAh, and in theory, the maximum run time of fully-charged GO 2 alone outside the Charge Case, that is, the total run time of multiple videos is 20 minutes for the PRO video.
Please follow the below steps:
1. Please select the Timelapse video mode and choose 0.5 seconds as the interval. Record a video
in an indoor environment to see what's the maximum run time when GO 2 is fully charged.
2. If the duration of the video is equal to or near one and a half minutes, then the battery life is normal.
If not, please contact us via email at service@insta360.com directly. Thank you!
Disposable unit, if something happen on your go 2 like battery and etc,, good for 1 year not worth it to buy even the go 3...
Hi there,
Our deepest apologies for the dissatisfying experience you had. This is certainly not in line with our company's commitment to go the extra mile in ensuring our customers receive top-quality products and it is indeed concerning to us that you have had this experience.
Could you please let us know more details about the battery issue of your Go 2 and send it to service@insta360.com so that we could further follow up on this case for you?
Let's figure out if we can find a better solution on this case.
I wanted to love this camera, but unfortunately, I hate it. I always encounter problems when trying to connect it to the app, and the connection frequently fails. It's almost impossible to share videos, and I've never been able to transfer any videos from the camera to my computer because it doesn't recognize the device. It's a terrible experience, and I don't enjoy using it at all 😞
Hi there, we're sorry for your negative experience. Would you please provide your phone model and a screen recording about connecting to service@insta360.com directly? We will provide the further solutions for you ASAP. Thanks for your understanding!
Beshore bluetooth and location are on on your phone, send video"s by whattsapp by cropping them to 720p
Nice job!
does go 2 have audio?
Hi there, GO 2 supports recording audio.
My. Camera just doesn’t connect to the case or my phone . When i open the case the camera just shows a continuous blue light , please help me
Might be to late but allow the insta 360 app access to your local network on the settings app
For the case reset the camera by holding the button down for 7 seconds and do the same with the case by holding the white button for 7 seconds if this doesn’t work do it for 20 seconds on both buttons