JBL PRX One/EON One Mk2 Update & The Problem With Firmware & Apps
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- เผยแพร่เมื่อ 25 ส.ค. 2024
- #Aaron #Short
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100% agree. I’ve been having trouble w clipping ever since the last update
It’s just a mess and I don’t want to invest any more time on it.
I agree with you on the app. But the way I used my PRX1'S I kinda set them up to sound a certain way and haven't really changed them for djing events. But that being said I also run them through a mixer and controller. It been a while since I have tried to use the app. I need to try again. But I love the performance of the PRX1'S. But for singer song writer's I can't see where it is a great disadvantage. Thanks for the update. I will definitely try the app again and see if I see any changes.
You make a good point. I often set gear up and don’t need to make adjustments again but there are people that do need to make adjustments and they should be able to do so easily.
I been using the eon mk2 with the lasted versions (firmware&app) and it works great, the app is more responsive, saving configurations saves me a lot of time setting up the speaker for different situations.
From what I have seen it is much improved but is still not where I would want it to be.
Thank you so much for posting this update, Aaron. The app is as horrid as it ever was. Given the amount of time that has passed, without any update to the app (I updated the speaker firmware to 5.1.5 about a week ago) suggests that JBL has no intention of investing any resources in improving this utter shit show of an app. It is very buggy, and takes a full 18 seconds to reconnect when it drops out. It is so stress inducing in a live show that it feels like this monstrosity was created with malicious intent. It certainly doesn’t suggest JBL cares one jot about the end user (read: customer). The hardware is stellar, but there seems to be a chasm (disconnect is too mild a word) between their hardware and software integration divisions.
I don’t enjoy making videos like this but I felt I had to say something.
You str absolutely correct about the app. I have a new mackie thump go and the app for that works great so JBL needs to step up their game . Fortunately for me I was able to get my PRX's for a good price because someone was probably mad with the app. The hardware and PRX software on the speaker is solid so the app is not a major problem for me. I have never bought a speaker for an app. I need the speaker to work well get Loud and be reliable.
@@jayrussell5171 The speaker does sound good but they market the software to go with it so it should be as good.
JBL did issue firmware and app updates, and these have fixed all the problems that I was having. One thing that I can't quite figure out though is how to gain stage.
I still see a bunch of issues but I’m on iOS.
Thanks for the heads up. Was ready to order jbl eon one mk2. Holding off and will wait to see if jbl fixes app. NO SALE JBL!!! Hope they get their act together.
I would wait until I hear that the app has had a major overhaul.
Hello, I installed the JBL Pro Connect App on my Smartphone and desperatly tried everything to connect via Bluetooth in the Setting Menu => BT Audio Pairing of my JBL EON ONE MK2 but always got the failure message. I was about to give up and I decided to try the second Step from your last year's: Settings => BT Control Pairing and it actually worked. What a relief!!!! Don't know if it was only luck. Anyway, I used my JBL EON ONE MK2 with 2 guitars and two microphones so I don't really need the Audio Pairing to listen to music. The JBL Pro Connect "Dashboard" works great for me at the moment and I hope it will stay like this for the semi-amateur and semi-pro I am.
Thank you Aaron for the video you posted last year! I bought my JBL EON ONE MK2 end of may this year and I could have never used it without that video.
Another thing to point out: When you do update the JBL Eon Series, there are a number of steps you have to go through correctly. Updating all others, EV, Bose is one button simple.
Thank you for posting this Aaron. I have been SO disappointed in the JBL app. I consider myself a professional, and the February firmware update ended up making me look like an amateur. I finally bought a mixer as a work around. Love the hardware, always have. Been a long time JBL customer, but they’ve made me very cautious with this last fiasco. Heck, the previous firmware, though not perfect, worked better! Anyway, let’s hope that July 31st makes us all happy! 6 months is WAY too long to wait for a fix.
Is there a new update coming July 31st? I did not know that. I hope it fixes everything. It’s been almost two years since release.
Yes, it was announced yesterday
@theroundmoundofsound I hope this fixes everything and makes it the product it deserves to be. Please let me know as I don’t have the units anymore. I am a little skeptical as the last ‘big update’ that I referenced in the video still had bugs and the connection issue.
@@aaronshortmusic I’ll let you know how it goes!
@@mikemariemiller3707 please come back and let me know as well. Also is there a fw update coming to solve the clipping led issue
On 7/31/2023, with high hopes, I updated my JBL Pro Connect app, and the firmware on my PRX One. There have been a few nice enhancements to the app, however it still suffers from a significant delay in reconnecting (15 seconds +) when the BT connection gets dropped (ie when the user brings another app to the foreground, or the device sleeps). It appears that in order for the speaker to stay connected to the app, the app must stay active in the foreground, and the device is set to never sleep, e.g. a device must be dedicated to just running the JBL Pro Connect app. Otherwise, it’s a pretty decent app. At gigs I function as both performer and sound engineer. During setup I feed the drum machine and backing loops to the PRX and go out into the house to use the app to listen and set levels & EQ. It’s pretty much ‘set & forget’, so for me, not being able to tweak settings in the middle of a performance is not really a deal breaker. It can wait to between songs.
That’s good to hear. I still feel it looks dated and some of the interface is hidden by the iPhone interface. Unfortunately I have lost all confidence since as I stated I found other bugs in the previous firmware which were not documented. I think they should have remade the app with a new team and made it 100% out of the gate. I have lost confidence now.
@@aaronshortmusic The layout on an iPad is much better than on a phone, but I’ve already got two iPads and a phone on my “mic” stand. Who wants more dongles on their stand?
In any case I agree with you that the app project needs a restart, and seems to have been a rush job in the first place - Column Arrays were starting to proliferate in the marketplace, and JBL needed to get a product into that race. Get a solid speaker out there and play catch-up with the app support. I have no proof of this. It’s just my trying to make sense of why they would pair such a stellar piece of hardware with such a mediocre app.
When the app disconnects, does it affect what is coming out of the speakers? Does it have any (negative) effect when reconnecting?
@@OJA1965 no. The speaker continues performing at whatever settings existed at the time that the app disconnects. There is no audible change when the app reconnects either. If changes have been made manually while the app was disconnected, the app will read the settings present at the time it reconnects. The app display will reflect the changes that were made manually.
@@OJA1965 No it’s just annoying to have to wait.
The EV 50M and its app are great! I've used it for many gigs since May of 2022 with zero problems- great sound and great app. Highly recommended. (I just wish it were priced ike the JBL)
I agree. It doesn’t have all of the features I want but what it offers is rock solid and that’s the most important thing for me.
I purchased the JBL PRX ONE on July 6, 2023, I can play music via Bluetooth, and it plays well and sounds great. However, the JBL Pro Connect App does not work on any one of my Android phones. The Pro Connect App displayed the speaker's name "JBL PRX ONE" I was able to download and install the firmware. After that I deleted the "JBL PRX ONE" from the Pro Connect App, I did everything as instructed, and now I cannot connect the speaker to the Pro Connect App. I had to return it to the seller. I am now wating for them to send me another one. I hope I don't have the same issue. Thank for posting you comment in your video.
I hope they figure it out.
Thanks for the update. I've been going back and forth between the JBL PRX ONE and the EV Evolve 50M for almost a week. This update and other research I have done, have swayed me to go with the EV Evolve 50M. I owned a 30M a while back and the EV app is rock solid.
Thanks again,
Bob
I haven’t tried a 50M but everyone says it sounds great and the app is solid so I think it’s a great choice!
Evolve 50 were terrible clip very easily
@@TheDjelements I haven’t tried that system yet.
@@TheDjelements How did you have the gain stages set?
Folks that have that issue, it seems to be that they are setting the input Chanell(s) too low, and have to jack the main level up so high, that it clips the main amp.
@@bcalvanese I had the gain at 0 on the speaker and dialed the sub -2
And on my mixer I was barely hitting 0 . They just heat up and sound muddy they work great for small backyard parties
Thanks sir for producing this video for JBL fans. I’d like to know how to increase Bass sound in EON 1 MK2
I don’t have one anymore but there is a bass EQ control on each channel.
Add a subwoofer :) Bose Sub1 takes it to the next level!
@@WWeiss-nv5vz Add a sub to the PRX1? It doesn’t seem like you should need to do that.
It isn't necessary but if one is looking for the next level of bass performance, think kick drum sound or playing hip hop tracks, adding a dedicated 12" subwoofer to the MK2 with its 10 inch woofer, makes a big difference! Of course an acoustic musician like yourself would have no need. @@aaronshortmusic
Amen. May the JBL Lords that Be be listening, and help us JBL PRX One owners and enthusiasts get everything we paid for. P.S. Back when you did that brilliant interview with the PRX One‘s lead product designer/engineer (or whatever his title was), I truly bought his pitch hook, line and sinker. Such a smart and interesting guy saying such dedicated and committed things about his job and all the TLC that had gone into this product, plus how much JBL was looking forward to lots of user input on the speaker so they could improve things in a very responsive way. Walking the talk seems to be less of a commitment for them nowadays. Which leads me to wonder: Did that brilliant man perhaps get „disappeared“ in the meantime, or is he still in charge of this? Sometimes a product can get orphaned when one of its main champions bows out of the organization. Just goes to show us how fragile any product is that hinges so much on app and/or firmware functionality and updates in order to become good or stay working over the years. Maybe we have all fallen prey to appmania and should just go back to the Good Ole Years when everything was dials and knobs and outboard gear.
I don’t have a problem with products using apps but they should have as much care and thought put into them as the hardware, especially if the feature is one that is sold with the unit. I’m not sure what’s happening next but I have had people asking me about the product for almost two years now and I keep telling them I am waiting for the app to be improved. I just felt I had reached the end of what I was willing to. It’s been too long.
@@aaronshortmusic Totally valid points. Makes me get closer to deciding to sell the PRX One and instead just make do with my Everse 8 and Bose S1 Pro. Not the same kettle of fish, but definitely also tasty.
Brandon K. is still the JBL Product designer for this series, just a shame its taking them over a year to work on the App! They are still working on it as we speak. Sad JBL has lost many customers. The JBL Eon One Pro before this was also a failure:(
@@WWeiss-nv5vz Yeah I hope they can get it where I want it to be.
Minha Jbl eon one mk2 não está saindo som no Bluetooth, oq fazer ??? Helppp
I would contact JBL technical support.
Yes I gave up on the app. It would be so nice if the app was updated. It constantly loses connection
It’s just not good. A real shame.
I own a MKII. It sounds fantastic. The app is awful, I bought a small android tablet to use it on gigs and it is completely unreliable. With that said, I thought I would need the app more than I do. I run a looped guitar, vocal and drum machine into the mixer. The only adjustments we make are individual or master volume changes which are pretty easy when you are in the mode where each knob is for each inputs volume directly on the unit. I never run the app. I understand adjusting EQs and such are easier with the app but those are pretty infrequent. I do however strongly agree with the point you are making. Hopefully the July 31 release will make us all happy.
I feel like all of the inputs means it needs a mixer (the app) and therefore the app should work well. Especially after 2 years.
I have problem connecting to my cellphone and tablet it always saying validating and code but not connecting to my jbl eon pro mk2 any suggestions thanks
I am not currently supporting these until the firmware/software improves.
I have recently been pondering the Eon One MKII. I was thinking of selling my two Eon One Compact/s to put towards it but maybe I will wait.
I think you will outgrow the eon one mk 2 quickly. I had one for a year as a singer songwriting gigging musician - and just got the PRX one. Keep one compact and get the PRX one and you can use the master out to run two speakers 1 sub.
I just brought JBL Eon one MK2 almost one month and update proconnect , there's problem to connect and pairing failed could you give some advice how to fix it
I’m not currently supporting it sorry.
Hi Aaron, thanks for the great vid's! Can I ask you which would you purchase, a JBL eon1 mk2 or the new EV Everse 12 speaker?Singing to backing tracks, mostly for busking.
Thank you, any help greatly appreciated
Everse 12 but it’s quite heavy. Are you sure you wouldn’t be fine with the Everse 8? I would also consider the Bose S1 Pro+ with its optional wireless mic adapter!
@@aaronshortmusic Hi Aaron, thanks for reply! Its just that I have a chance of buying a used JBL eon1 mk2 for just under £600 and some folk say the bass is better on the JBL compared to the EV 12. I will be busking, singing to Elvis backing tracks so probably need good bass and mids? I think the JBL is slightly heavier. I know buskers who play guitars go mainly for the smaller speakers like the S1 Pro+/ Everse 8, but do you think if I'm looking for a fuller sound then I would be better off with a bigger speaker to make the backing tracks sound better. Then again I'm not completely sure about buying a used speaker of someone I dont know, as it wont have the 7 year warranty, it wont have any as he purchased from someone else, if I went for the JBL. Thank you, kind regards
@@aaronshortmusic Hi Aaron thanks for your reply, really appreciated!
Was thinking of the EV 8 also but a bit worried if I purchased it and it didn't have enough base for my backing tracks?? Thanks for the vid's!
@@karlpresley I think it will be fine but you can consider the Everse 12. Just bear in mind that it is much heavier.
Aaron how long did you use the PRX before exiting from JBL space?
It was 2 years.
Anybody confirm if the latest 5.2.9 firmware version fixes the issues (especially clipping)? Thanks!
I cannot as I no longer have any of the units. I am keeping u pro date with their progress so if anyone knows then please post here.
I disagree with most of what was said. I have been using JBL PRX ONE for about 10 months now. Very pleased with the functionality and great sound. I got used to the application, everything works fine. Today is 31.07. 2023 is the next update.
I’m glad you like it. The app just frustrated me and I found it unacceptable after the product had been released for two years. I personally cannot recommend products like this on my channel. I have to disagree with what you said that ‘everything works fine’, that is not the case.
@@aaronshortmusic To date, this product has no analogue because the functionality and the number of inputs in the mixing console is very large. If you are not satisfied with the application, you can always use a separate mixing console
@@Andreyhollywood Yes but the point is that customers buying this product should not have to use a separate mixer because the app is not working 100%. Products should work as described when you purchase them, both hardware and software.
Hi Aaron I’m in the market for a great tower PA ,something with many channels mixer /reverbs fx ect just like the jbl
Although the app issues and lack of support seems concerning for such a premium price
Has this been resolved ? Also can all the functions of the app be controlled from the unit?
or could you recommend the best all rounder in 2024
Thank you
I haven’t heard of any updates. It looks like the last update was three months ago. I would look at the EV 30m or 50m.
@@aaronshortmusic I am as we speak 👍
How about the flashing clipping light?!?! My Eon 1 mk2 constantly flashes at gig volume
No idea. I have moved on until I hear the firmware is improved.
Update to the app and firmware is coming out 7/31/2023 according to Brandon Knudsen.
That’s encouraging, is it going to fix all of the issues?
@@aaronshortmusic He hasn't released any details yet but he did indicate my biggest gripe looks like it's addressed... Having some sort of nudge up/down for fine gain control. I'm sure everyone has their own wish list, I'm sure it would be hard to address everything everyone wants, but I'm hopeful for some major improvements! I agree with you it's the weak point in the system and seems not difficult to improve.
No release 🤷🏽
any update on the update Mike?
tengo un JBL PRX One que me esta dando problemas con los firmware y apps para mi Mac, Ipad Iphone, no se conecta no actualiza, si actualiza lo hace varias veces pero sin solucionar el problema, debo reinstalar es dispositivo eliminarlos y volver a instalar,,, nose que hacer,,, es mas, el dia de hoy estoy en la 5ta actualizacion de sistema operativo del altavoz y nada que me conecta para controlar los mando... solo se conecta para actualizar nose que puedo hacer al respecto esto es frustrante.. anoche tuve un evento que lo supe subsanar pero esto no puede continuar
esto me ocurre en Paraguay
I would send it back and ask for a refund.
It seems that app and firmware have been updated in august 2023
That’s what I heard but I’ve also heard there are still issues. I can’t comment as I don’t have the systems anymore but I’m not interested in spending any more time on it after waiting for two years.
The problem might be in the constant update for OS security that oblige a constant update of each fimware update of each hardware. Thanks for sharing your experience. @@aaronshortmusic
@@banogadjo2601 It’s not a problem for other apps…
I purchased the JBL PRX ONE on July 6, 2023, unfortunately I had to return it due to the Pro Connect App not allowing me to use any of its audio controls. I could play music via Bluetooth, I can see the PRX ONE in the Pro Connect App's interface, I had updated the firwate. Now I am wating for aq replacement PRX ONE to be returned to me. My second observation is tha the PRX ONE gets extremely HOT! So hot, that you cannot place you hand on the back as it will burn my had. I think this is not right. I feel that the exessive heat will shorten the life expectance of the PRX ONE. What is your advice, should I purchase some other band? Thank you.
I would try the replacement with the latest firmware to see if you like it. If you have any issues with the replacement then you could consider one of the other systems.
Hello, the new firmware works flawlessly, a lot of improvements have been made. Regarding the heating of the back of the amplifier, such heating is in almost all acoustic systems that use class d No active cooling. You don't have to worry about this because the company gives a 7-year warranty. I also have it very hot, especially on the street in sunny weather. I try to put the acoustics in the shade or close the amplifier from above from direct sunlight
@@AndreyhollywoodThat’s great news but JBL themselves said the app is still losing connection with this update so to me that is not ‘working flawlessly’.
I have a pair of PRX One’s that I can only use as dumb powered speakers, except for the AFS. The app is nigh on useless. Love the sound, though. C’mon JBL, get your act together.
I agree. It’s a shame.
Hi Aaron do you know if you can connect the prx 1 and the more 2 together???
With an XLR cable you can.
@@aaronshortmusic thanks Aaron
Bose only having 2 channels and their t4 / t8 mixers not being ipad compatible is tough.
If the t4 / t8 plugged into the L1 Pro system expanded the channels to your app then I'd consider the Bose.
But that's not the case right?
You are correct. Their mixer does look cool though or you could use another mixer with more ins and outs etc.
@@aaronshortmusic their mixer and combined with the L1 is pretty magical 😂
Maybe I'll use a T8 to my PRX ONE and EON One MK2 😂💀
Funny enough I just got my PRX one today to upgrade my eon one and your video just released about the app being horrible. Still true but for the price point and all it's faults the eon one MK2 was a beast and I can imagine the PRX will be beastly
If the app is improved then it's the hands down option UNLESS you really want that tone match.
Can you Bluetooth to the PRX and Eon one MK2 simultaneously?
@@rafaelunplugged I’m not sure. I don’t have them anymore. Hopefully the app will improve and they will be worth another look.
@@rafaelunpluggedyou cannot Bluetooth simultaneously. For that you'll need 2 Alto Bluetooth Total transmitters and you'll get stereo sound.
I just recently bought the JBL eon oneMk2 speakers
And from reading the reviews at all seems the same that now I’m considering using a mixer board with the speakers, and would I just connect my left and right XLR out of my mixer board into one of the channels line in ?
That way, I don’t have to use the app until they update it and fix it?
Would this be a way of getting around it?
Thanks in advance for your help and replies☘️👍
Yes it would work great. I just don’t agree with not getting the functionality that you are paying for.
@@aaronshortmusic hi Aaron ….just popping into say Hi .. I bought my JBL from watching your hilarious videos which are also very informative …thank you for that .. hope all is going well” for you in Minnesota 👍☘️
@@whitefriars13 You’re welcome. I hope it’s working well for you.
@@aaronshortmusic I haven’t really use them yet Aaron, as I am going to work on them at home before I take them out in public, so I know exactly any problems or hiccups to look for while performing live.☘️👍
Damn....I ordered the PRX One 2 days prior to this upload...I used it today for the first time at a cocktail hour and I had no issues. This is my first column array style PA. I'm coming from a Fishman Mini Charge, which is a tiny little 60 watt battery powered amp (which puts out great sound) I was using for 98% of my gigs. So, this is a major upgrade for me. I bought the PRX One for larger events (like today's cocktail hour) and outdoor events since I've gotten feedback about not being heard. The Fishman tho great obviously has its limits which I've pushed way beyond. In any case, thanks for the video. I saw one commenter say there's an update coming July 31st....so either I bought this system at a great time...or at the worst time depending on how this update goes **fingers crossed** thanks for posting this vid....be well 🎸
The 60w Fishman is great but is only suitable for small listening rooms. The PRX one could be used for a party of 100 outside. Like you said they are at opposite ends of the audience spectrum! If you had no issues with how you used used the PRX then that’s great. Like I said in the video if I didn’t need to use the app I would be perfectly happy with the sound of the unit. A good system for people to check out that is inbetween these two but systems but very reliable from a hardware and software perspective would be the EV Evolve 30M.
I bought the PRX ONE as a DJ, however, I have been testing it out at home before taking it on a gig. The problem I am having is on whatever channel I have controller or mixer plugged in I get a very hot signal (yellow) even though my volume is not very high. I even tried it with my my iPhone over bluetooth and it also gave me a hot signal (yellow). Even my wife was shocked to see that. I tried with my Mackie mixer plugged in, then I did a direct connection from my Rane FOUR controller and I even tested it with a budget controller the Rev 1 from pioneer and all of them gave me a hot signal. Do you have any idea on how to fix this. If not I am sending them right back to the store.
I’m not recommending these anymore but yellow is not really an issue. It means it has a healthy signal.
@@aaronshortmusic are you able to say why you are no longer recommending them anymore. Thanks for the I am concerned that over time the yellow will be an issue. I spoke to some from JBL and they said it should be in the green
@@djkirk2854 Just because of the app stuff. I’m sure I read that yellow is in fact normal operation. I think it’s fine.
@@djkirk2854boss, you need to read the user manual. Green means bad signal, yellow means excellent signal, red means clipping.
It's people like you that trash a company without bothering to learn about the equipment you purchased.
Also, if you're going to plug in a line in device, I would use a line channel 4 with a balanced 1/4 jack. This will allow you to max out the gain without going to mic mode.
If you use the XLR channel on the JBL mixer the moment you go above 10db it goes into mic mode and your sound is going to sound like garbage. Again, read the manual.
If you are thinking about the JBL, run away. The app is that bad. Buy a nice powered speaker, that’s all mine has become.
That was my point. It’s a shame.
so do you think it is a better move to buy the jbl party box 1000 vs this one? i actually heard the prx one today at guitar center and it sounds amazing but i just connected bluetooth some music that was all. i didnt try any functions or apps. but the sound is just nice with a nice bass. i have yet to hear the jbl pb 1000. i wonder if they even compare at all?
@@iHustle33 I would try the EV 50m or the Bose Pro32. I haven’t tried them yet.